Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Malibu vehicles equipped with 1.5L turbo engines. An error in the Engine Control Module (ECM) software may result in the fuel injectors being disabled.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192221960
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18208
Recall Date: Jun 14, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Brake Power Booster, vehicle not starting. Not catching, brakes when completely out couldn’t stop
Corrective Action:
Brake Power Booster, vehicle not starting. Not catching, brakes when completely out couldn’t stop
Additional Notes:
Brake Power Booster, vehicle not starting. Not catching, brakes when completely out couldn’t stop
Mfg Campaign: 11493004
Recall Date: Nov 10, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When I shift the car into park the dashboard gives me a message that the car needs to be shifted into park. This is an intermittent problem and does not occur every time I shift to park. When I get this message I am not sure if the vehicle is actually in park. The problem has been diagnosed by the dealership. The defective part has been replaced by the dealership. The only message I received is the one on the dash stating to "shift to park".
Corrective Action:
When I shift the car into park the dashboard gives me a message that the car needs to be shifted into park. This is an intermittent problem and does not occur every time I shift to park. When I get this message I am not sure if the vehicle is actually in park. The problem has been diagnosed by the dealership. The defective part has been replaced by the dealership. The only message I received is the one on the dash stating to "shift to park".
Additional Notes:
When I shift the car into park the dashboard gives me a message that the car needs to be shifted into park. This is an intermittent problem and does not occur every time I shift to park. When I get this message I am not sure if the vehicle is actually in park. The problem has been diagnosed by the dealership. The defective part has been replaced by the dealership. The only message I received is the one on the dash stating to "shift to park".
Mfg Campaign: 11492608
Recall Date: Nov 7, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine reduced while driving
Corrective Action:
Engine reduced while driving
Additional Notes:
Engine reduced while driving
Mfg Campaign: 11491547
Recall Date: Oct 31, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine reduced while driving
Corrective Action:
Engine reduced while driving
Additional Notes:
Engine reduced while driving
Mfg Campaign: 11491547
Recall Date: Oct 31, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The steering wheel is jerking when in the position to turn, and waiting at a light. The STOP ENGINE Feature seems to make the jerk motion and also sends an ALERT MESSAGE which is a quick flash STATING "Steering Assist is REDUCED- Drive with Care". According to a SERVICE BULLETIN Provided by GM BULLETIN #19-NA-182 AUGUST 2019. This is a problem that needs to be corrected, for the safety of my family and others in the vehicle and on the road. Next, the car shut off and the command center went blank,
Corrective Action:
The steering wheel is jerking when in the position to turn, and waiting at a light. The STOP ENGINE Feature seems to make the jerk motion and also sends an ALERT MESSAGE which is a quick flash STATING "Steering Assist is REDUCED- Drive with Care". According to a SERVICE BULLETIN Provided by GM BULLETIN #19-NA-182 AUGUST 2019. This is a problem that needs to be corrected, for the safety of my family and others in the vehicle and on the road. Next, the car shut off and the command center went blank,
Additional Notes:
The steering wheel is jerking when in the position to turn, and waiting at a light. The STOP ENGINE Feature seems to make the jerk motion and also sends an ALERT MESSAGE which is a quick flash STATING "Steering Assist is REDUCED- Drive with Care". According to a SERVICE BULLETIN Provided by GM BULLETIN #19-NA-182 AUGUST 2019. This is a problem that needs to be corrected, for the safety of my family and others in the vehicle and on the road. Next, the car shut off and the command center went blank,
Mfg Campaign: 11491643
Recall Date: Oct 31, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The steering wheel is jerking when in the position to turn, and waiting at a light. The STOP ENGINE Feature seems to make the jerk motion and also sends an ALERT MESSAGE which is a quick flash STATING "Steering Assist is REDUCED- Drive with Care". According to a SERVICE BULLETIN Provided by GM BULLETIN #19-NA-182 AUGUST 2019. This is a problem that needs to be corrected, for the safety of my family and others in the vehicle and on the road. Next, the car shut off and the command center went blank,
Corrective Action:
The steering wheel is jerking when in the position to turn, and waiting at a light. The STOP ENGINE Feature seems to make the jerk motion and also sends an ALERT MESSAGE which is a quick flash STATING "Steering Assist is REDUCED- Drive with Care". According to a SERVICE BULLETIN Provided by GM BULLETIN #19-NA-182 AUGUST 2019. This is a problem that needs to be corrected, for the safety of my family and others in the vehicle and on the road. Next, the car shut off and the command center went blank,
Additional Notes:
The steering wheel is jerking when in the position to turn, and waiting at a light. The STOP ENGINE Feature seems to make the jerk motion and also sends an ALERT MESSAGE which is a quick flash STATING "Steering Assist is REDUCED- Drive with Care". According to a SERVICE BULLETIN Provided by GM BULLETIN #19-NA-182 AUGUST 2019. This is a problem that needs to be corrected, for the safety of my family and others in the vehicle and on the road. Next, the car shut off and the command center went blank,
Mfg Campaign: 11491643
Recall Date: Oct 31, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am the first owner of a 2018 Chevy Malibu. This car was displayed on the showroom floor. Shortly after purchasing this vehicle a new “computer” was needed. Following the new computer, my Chevy Malibu would be at approximately 70MPH and would “engine lock” its speed causing it to suddenly go from 70MPH to 20MPH while on a freeway. During this time my Chevy Malibu would reeve at approximately 5,000 RPMS and would not go over 20MPH. I brought this to GMs attention and they appeared to have very little concern. As a mother of two and a Police Officer I was very upset with GM. My vehicle has “engine locked” itself multiple times and has been towed to a dealership. Fast forward, my car, will not turn off and I’m unsure if it is going into “park”. I have replaced the “wire harness” or “transition switch” where my shifter is located. It has been approximately two months since replacing this part. My Chevy Malibu is once again not going into park and will not turn off. I am concerned my car will roll away while I am at work or out in town and cause serious injuries. GM does not seem to care about these issues. Issues being, the “shift to park” and the “limp mode” issues that my car continues to have. As a Police Officer I know that this could be VERY dangerous and I would like a solution to this issue or a new vehicle. This vehicle is not safe.
Corrective Action:
I am the first owner of a 2018 Chevy Malibu. This car was displayed on the showroom floor. Shortly after purchasing this vehicle a new “computer” was needed. Following the new computer, my Chevy Malibu would be at approximately 70MPH and would “engine lock” its speed causing it to suddenly go from 70MPH to 20MPH while on a freeway. During this time my Chevy Malibu would reeve at approximately 5,000 RPMS and would not go over 20MPH. I brought this to GMs attention and they appeared to have very little concern. As a mother of two and a Police Officer I was very upset with GM. My vehicle has “engine locked” itself multiple times and has been towed to a dealership. Fast forward, my car, will not turn off and I’m unsure if it is going into “park”. I have replaced the “wire harness” or “transition switch” where my shifter is located. It has been approximately two months since replacing this part. My Chevy Malibu is once again not going into park and will not turn off. I am concerned my car will roll away while I am at work or out in town and cause serious injuries. GM does not seem to care about these issues. Issues being, the “shift to park” and the “limp mode” issues that my car continues to have. As a Police Officer I know that this could be VERY dangerous and I would like a solution to this issue or a new vehicle. This vehicle is not safe.
Additional Notes:
I am the first owner of a 2018 Chevy Malibu. This car was displayed on the showroom floor. Shortly after purchasing this vehicle a new “computer” was needed. Following the new computer, my Chevy Malibu would be at approximately 70MPH and would “engine lock” its speed causing it to suddenly go from 70MPH to 20MPH while on a freeway. During this time my Chevy Malibu would reeve at approximately 5,000 RPMS and would not go over 20MPH. I brought this to GMs attention and they appeared to have very little concern. As a mother of two and a Police Officer I was very upset with GM. My vehicle has “engine locked” itself multiple times and has been towed to a dealership. Fast forward, my car, will not turn off and I’m unsure if it is going into “park”. I have replaced the “wire harness” or “transition switch” where my shifter is located. It has been approximately two months since replacing this part. My Chevy Malibu is once again not going into park and will not turn off. I am concerned my car will roll away while I am at work or out in town and cause serious injuries. GM does not seem to care about these issues. Issues being, the “shift to park” and the “limp mode” issues that my car continues to have. As a Police Officer I know that this could be VERY dangerous and I would like a solution to this issue or a new vehicle. This vehicle is not safe.
Mfg Campaign: 11491402
Recall Date: Oct 29, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
As I was driving I was addressed with a speed reduction warning and it followed with a very abrupt problem with speed as it was reduced drastically and almost getting rear-ended in the process I was able to pull over but very unsafely and without warning
Corrective Action:
As I was driving I was addressed with a speed reduction warning and it followed with a very abrupt problem with speed as it was reduced drastically and almost getting rear-ended in the process I was able to pull over but very unsafely and without warning
Additional Notes:
As I was driving I was addressed with a speed reduction warning and it followed with a very abrupt problem with speed as it was reduced drastically and almost getting rear-ended in the process I was able to pull over but very unsafely and without warning
Mfg Campaign: 11491404
Recall Date: Oct 29, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shifter sometimes does not recognize it was put in park. Trouble getting it to recognize park and turn off electronics. Class action law suite may be in the process with multiple models. Happened multiple times and more frequently.
Corrective Action:
Shifter sometimes does not recognize it was put in park. Trouble getting it to recognize park and turn off electronics. Class action law suite may be in the process with multiple models. Happened multiple times and more frequently.
Additional Notes:
Shifter sometimes does not recognize it was put in park. Trouble getting it to recognize park and turn off electronics. Class action law suite may be in the process with multiple models. Happened multiple times and more frequently.
Mfg Campaign: 11491348
Recall Date: Oct 28, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? A defect in the cam shaft solenoids causes a notice that "Engine Power is Reduced." At that point, the engine begins to struggle to accelerate from a stop, and from increasing speed while on the highway. How was your safety or the safety of others put at risk? The unpredictability of the defect and its affect while driving poses a large threat to safety, particularly on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealership service rep not only confirmed the defect, but also confirmed that the issue persists across multiple GM models yet no recall exists. Again, this is a KNOWN defect with GM engines, as confirmed directly by the dealership. Despite this, no remedy was offered, I was told it's neither covered by my manufacturer's warranty or recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. I was given a video explanation of the issue and also told directly of these persistence of the defect across multiple lines. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning prior to the failure. The defect and "Engine Power Reduced" message both first presented in March of 2022, less than a year into my ownership of the car -- and while my car was still under its 60,000 mile warranty.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? A defect in the cam shaft solenoids causes a notice that "Engine Power is Reduced." At that point, the engine begins to struggle to accelerate from a stop, and from increasing speed while on the highway. How was your safety or the safety of others put at risk? The unpredictability of the defect and its affect while driving poses a large threat to safety, particularly on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealership service rep not only confirmed the defect, but also confirmed that the issue persists across multiple GM models yet no recall exists. Again, this is a KNOWN defect with GM engines, as confirmed directly by the dealership. Despite this, no remedy was offered, I was told it's neither covered by my manufacturer's warranty or recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. I was given a video explanation of the issue and also told directly of these persistence of the defect across multiple lines. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning prior to the failure. The defect and "Engine Power Reduced" message both first presented in March of 2022, less than a year into my ownership of the car -- and while my car was still under its 60,000 mile warranty.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? A defect in the cam shaft solenoids causes a notice that "Engine Power is Reduced." At that point, the engine begins to struggle to accelerate from a stop, and from increasing speed while on the highway. How was your safety or the safety of others put at risk? The unpredictability of the defect and its affect while driving poses a large threat to safety, particularly on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealership service rep not only confirmed the defect, but also confirmed that the issue persists across multiple GM models yet no recall exists. Again, this is a KNOWN defect with GM engines, as confirmed directly by the dealership. Despite this, no remedy was offered, I was told it's neither covered by my manufacturer's warranty or recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. I was given a video explanation of the issue and also told directly of these persistence of the defect across multiple lines. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning prior to the failure. The defect and "Engine Power Reduced" message both first presented in March of 2022, less than a year into my ownership of the car -- and while my car was still under its 60,000 mile warranty.
Mfg Campaign: 11491362
Recall Date: Oct 28, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? A defect in the cam shaft solenoids causes a notice that "Engine Power is Reduced." At that point, the engine begins to struggle to accelerate from a stop, and from increasing speed while on the highway. How was your safety or the safety of others put at risk? The unpredictability of the defect and its affect while driving poses a large threat to safety, particularly on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealership service rep not only confirmed the defect, but also confirmed that the issue persists across multiple GM models yet no recall exists. Again, this is a KNOWN defect with GM engines, as confirmed directly by the dealership. Despite this, no remedy was offered, I was told it's neither covered by my manufacturer's warranty or recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. I was given a video explanation of the issue and also told directly of these persistence of the defect across multiple lines. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning prior to the failure. The defect and "Engine Power Reduced" message both first presented in March of 2022, less than a year into my ownership of the car -- and while my car was still under its 60,000 mile warranty.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? A defect in the cam shaft solenoids causes a notice that "Engine Power is Reduced." At that point, the engine begins to struggle to accelerate from a stop, and from increasing speed while on the highway. How was your safety or the safety of others put at risk? The unpredictability of the defect and its affect while driving poses a large threat to safety, particularly on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealership service rep not only confirmed the defect, but also confirmed that the issue persists across multiple GM models yet no recall exists. Again, this is a KNOWN defect with GM engines, as confirmed directly by the dealership. Despite this, no remedy was offered, I was told it's neither covered by my manufacturer's warranty or recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. I was given a video explanation of the issue and also told directly of these persistence of the defect across multiple lines. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning prior to the failure. The defect and "Engine Power Reduced" message both first presented in March of 2022, less than a year into my ownership of the car -- and while my car was still under its 60,000 mile warranty.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? A defect in the cam shaft solenoids causes a notice that "Engine Power is Reduced." At that point, the engine begins to struggle to accelerate from a stop, and from increasing speed while on the highway. How was your safety or the safety of others put at risk? The unpredictability of the defect and its affect while driving poses a large threat to safety, particularly on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealership service rep not only confirmed the defect, but also confirmed that the issue persists across multiple GM models yet no recall exists. Again, this is a KNOWN defect with GM engines, as confirmed directly by the dealership. Despite this, no remedy was offered, I was told it's neither covered by my manufacturer's warranty or recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. I was given a video explanation of the issue and also told directly of these persistence of the defect across multiple lines. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning prior to the failure. The defect and "Engine Power Reduced" message both first presented in March of 2022, less than a year into my ownership of the car -- and while my car was still under its 60,000 mile warranty.
Mfg Campaign: 11491362
Recall Date: Oct 28, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? A defect in the cam shaft solenoids causes a notice that "Engine Power is Reduced." At that point, the engine begins to struggle to accelerate from a stop, and from increasing speed while on the highway. How was your safety or the safety of others put at risk? The unpredictability of the defect and its affect while driving poses a large threat to safety, particularly on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealership service rep not only confirmed the defect, but also confirmed that the issue persists across multiple GM models yet no recall exists. Again, this is a KNOWN defect with GM engines, as confirmed directly by the dealership. Despite this, no remedy was offered, I was told it's neither covered by my manufacturer's warranty or recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. I was given a video explanation of the issue and also told directly of these persistence of the defect across multiple lines. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning prior to the failure. The defect and "Engine Power Reduced" message both first presented in March of 2022, less than a year into my ownership of the car -- and while my car was still under its 60,000 mile warranty.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? A defect in the cam shaft solenoids causes a notice that "Engine Power is Reduced." At that point, the engine begins to struggle to accelerate from a stop, and from increasing speed while on the highway. How was your safety or the safety of others put at risk? The unpredictability of the defect and its affect while driving poses a large threat to safety, particularly on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealership service rep not only confirmed the defect, but also confirmed that the issue persists across multiple GM models yet no recall exists. Again, this is a KNOWN defect with GM engines, as confirmed directly by the dealership. Despite this, no remedy was offered, I was told it's neither covered by my manufacturer's warranty or recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. I was given a video explanation of the issue and also told directly of these persistence of the defect across multiple lines. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning prior to the failure. The defect and "Engine Power Reduced" message both first presented in March of 2022, less than a year into my ownership of the car -- and while my car was still under its 60,000 mile warranty.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? A defect in the cam shaft solenoids causes a notice that "Engine Power is Reduced." At that point, the engine begins to struggle to accelerate from a stop, and from increasing speed while on the highway. How was your safety or the safety of others put at risk? The unpredictability of the defect and its affect while driving poses a large threat to safety, particularly on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The dealership service rep not only confirmed the defect, but also confirmed that the issue persists across multiple GM models yet no recall exists. Again, this is a KNOWN defect with GM engines, as confirmed directly by the dealership. Despite this, no remedy was offered, I was told it's neither covered by my manufacturer's warranty or recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. I was given a video explanation of the issue and also told directly of these persistence of the defect across multiple lines. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning prior to the failure. The defect and "Engine Power Reduced" message both first presented in March of 2022, less than a year into my ownership of the car -- and while my car was still under its 60,000 mile warranty.
Mfg Campaign: 11491362
Recall Date: Oct 28, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MOTOR DIED GOING DOWN THE ROAD Car is available for inspection If I had been crossing the street without the aid of a stoplight, I would have been T-Boned Vehicle problem has not been reproduced or confirmed by the dealer. Vehicle component has not been inspected by dealer or anyone else. The check engine light and logo came on as the engine was shutting down. I went into the trunk on the passenger side and shook and twisted the wires going into the control module mounted to the trunk wall. This was suggested for the 2016 Malibu which had a recall. There should be a recall on the 2018 also. After repeated shaking and attempting to start the motor, it finally started. I drove it home and parked it. When I went to read the code, the engine started and ran for a couple of minutes and stalled again. The code was P2BB3.
Corrective Action:
MOTOR DIED GOING DOWN THE ROAD Car is available for inspection If I had been crossing the street without the aid of a stoplight, I would have been T-Boned Vehicle problem has not been reproduced or confirmed by the dealer. Vehicle component has not been inspected by dealer or anyone else. The check engine light and logo came on as the engine was shutting down. I went into the trunk on the passenger side and shook and twisted the wires going into the control module mounted to the trunk wall. This was suggested for the 2016 Malibu which had a recall. There should be a recall on the 2018 also. After repeated shaking and attempting to start the motor, it finally started. I drove it home and parked it. When I went to read the code, the engine started and ran for a couple of minutes and stalled again. The code was P2BB3.
Additional Notes:
MOTOR DIED GOING DOWN THE ROAD Car is available for inspection If I had been crossing the street without the aid of a stoplight, I would have been T-Boned Vehicle problem has not been reproduced or confirmed by the dealer. Vehicle component has not been inspected by dealer or anyone else. The check engine light and logo came on as the engine was shutting down. I went into the trunk on the passenger side and shook and twisted the wires going into the control module mounted to the trunk wall. This was suggested for the 2016 Malibu which had a recall. There should be a recall on the 2018 also. After repeated shaking and attempting to start the motor, it finally started. I drove it home and parked it. When I went to read the code, the engine started and ran for a couple of minutes and stalled again. The code was P2BB3.
Mfg Campaign: 11489407
Recall Date: Oct 15, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MOTOR DIED GOING DOWN THE ROAD Car is available for inspection If I had been crossing the street without the aid of a stoplight, I would have been T-Boned Vehicle problem has not been reproduced or confirmed by the dealer. Vehicle component has not been inspected by dealer or anyone else. The check engine light and logo came on as the engine was shutting down. I went into the trunk on the passenger side and shook and twisted the wires going into the control module mounted to the trunk wall. This was suggested for the 2016 Malibu which had a recall. There should be a recall on the 2018 also. After repeated shaking and attempting to start the motor, it finally started. I drove it home and parked it. When I went to read the code, the engine started and ran for a couple of minutes and stalled again. The code was P2BB3.
Corrective Action:
MOTOR DIED GOING DOWN THE ROAD Car is available for inspection If I had been crossing the street without the aid of a stoplight, I would have been T-Boned Vehicle problem has not been reproduced or confirmed by the dealer. Vehicle component has not been inspected by dealer or anyone else. The check engine light and logo came on as the engine was shutting down. I went into the trunk on the passenger side and shook and twisted the wires going into the control module mounted to the trunk wall. This was suggested for the 2016 Malibu which had a recall. There should be a recall on the 2018 also. After repeated shaking and attempting to start the motor, it finally started. I drove it home and parked it. When I went to read the code, the engine started and ran for a couple of minutes and stalled again. The code was P2BB3.
Additional Notes:
MOTOR DIED GOING DOWN THE ROAD Car is available for inspection If I had been crossing the street without the aid of a stoplight, I would have been T-Boned Vehicle problem has not been reproduced or confirmed by the dealer. Vehicle component has not been inspected by dealer or anyone else. The check engine light and logo came on as the engine was shutting down. I went into the trunk on the passenger side and shook and twisted the wires going into the control module mounted to the trunk wall. This was suggested for the 2016 Malibu which had a recall. There should be a recall on the 2018 also. After repeated shaking and attempting to start the motor, it finally started. I drove it home and parked it. When I went to read the code, the engine started and ran for a couple of minutes and stalled again. The code was P2BB3.
Mfg Campaign: 11489407
Recall Date: Oct 15, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
12/27/2021 I started my car to leave work & noticed a loud tap. I've worked for dealerships in the past & was part owner of my own repair shop for many years. Popped the hood, checked the oil level which was good, & figured I'd be fine to drive it home to park it & then hook the scanner up. Mid-way home I received an engine performance notification on my dash, but other than that it seemed safe with no diminished speed. Less than 3 miles from home I went to stop at a red light & had the hardest brake pedal I've ever felt in my life. I was fortunate nobody was around me so I put all the weight of my body on the pedal to stop the car at the light. The engine was sputtering & the steering felt tight & it felt like it was stalling, with a green turn arrow I risked crossing the highway & was able to safely park in the community's rec center. I'm not one who is quick to take anything to the dealership because many times the techs are lazy, so I hit the web & found two things. One - there is an extended warranty on the TPS sensor which is the entire gas pedal itself. This could explain the engine performance notification, but not the lack of brakes. Upon hours & hours of additional reading I found the problem - the vacuum brake pump. We ordered it & replaced it but I can tell you my engine likely needs an additional camshaft replacement for it to ever be right again. Two codes remain: P0014 & P0017 - Exhaust camshaft/crankshaft position not plausible. What was the condition of the vacuum pump? It was SHATTERED & had spewed chunks of metal directly into my engine. I was lucky that day, had I gotten 1/4 mile down the road I could have wound up in a lake instead of a parking lot. GM should be ASHAMED of this design & it's continued failure to not only address the issue, but lie about it in the process. First owner, failure occurred at 54,500 miles - no warranty. What scares me the most, is how many times the same owner has had this pump fail again & again.
Corrective Action:
12/27/2021 I started my car to leave work & noticed a loud tap. I've worked for dealerships in the past & was part owner of my own repair shop for many years. Popped the hood, checked the oil level which was good, & figured I'd be fine to drive it home to park it & then hook the scanner up. Mid-way home I received an engine performance notification on my dash, but other than that it seemed safe with no diminished speed. Less than 3 miles from home I went to stop at a red light & had the hardest brake pedal I've ever felt in my life. I was fortunate nobody was around me so I put all the weight of my body on the pedal to stop the car at the light. The engine was sputtering & the steering felt tight & it felt like it was stalling, with a green turn arrow I risked crossing the highway & was able to safely park in the community's rec center. I'm not one who is quick to take anything to the dealership because many times the techs are lazy, so I hit the web & found two things. One - there is an extended warranty on the TPS sensor which is the entire gas pedal itself. This could explain the engine performance notification, but not the lack of brakes. Upon hours & hours of additional reading I found the problem - the vacuum brake pump. We ordered it & replaced it but I can tell you my engine likely needs an additional camshaft replacement for it to ever be right again. Two codes remain: P0014 & P0017 - Exhaust camshaft/crankshaft position not plausible. What was the condition of the vacuum pump? It was SHATTERED & had spewed chunks of metal directly into my engine. I was lucky that day, had I gotten 1/4 mile down the road I could have wound up in a lake instead of a parking lot. GM should be ASHAMED of this design & it's continued failure to not only address the issue, but lie about it in the process. First owner, failure occurred at 54,500 miles - no warranty. What scares me the most, is how many times the same owner has had this pump fail again & again.
Additional Notes:
12/27/2021 I started my car to leave work & noticed a loud tap. I've worked for dealerships in the past & was part owner of my own repair shop for many years. Popped the hood, checked the oil level which was good, & figured I'd be fine to drive it home to park it & then hook the scanner up. Mid-way home I received an engine performance notification on my dash, but other than that it seemed safe with no diminished speed. Less than 3 miles from home I went to stop at a red light & had the hardest brake pedal I've ever felt in my life. I was fortunate nobody was around me so I put all the weight of my body on the pedal to stop the car at the light. The engine was sputtering & the steering felt tight & it felt like it was stalling, with a green turn arrow I risked crossing the highway & was able to safely park in the community's rec center. I'm not one who is quick to take anything to the dealership because many times the techs are lazy, so I hit the web & found two things. One - there is an extended warranty on the TPS sensor which is the entire gas pedal itself. This could explain the engine performance notification, but not the lack of brakes. Upon hours & hours of additional reading I found the problem - the vacuum brake pump. We ordered it & replaced it but I can tell you my engine likely needs an additional camshaft replacement for it to ever be right again. Two codes remain: P0014 & P0017 - Exhaust camshaft/crankshaft position not plausible. What was the condition of the vacuum pump? It was SHATTERED & had spewed chunks of metal directly into my engine. I was lucky that day, had I gotten 1/4 mile down the road I could have wound up in a lake instead of a parking lot. GM should be ASHAMED of this design & it's continued failure to not only address the issue, but lie about it in the process. First owner, failure occurred at 54,500 miles - no warranty. What scares me the most, is how many times the same owner has had this pump fail again & again.
Mfg Campaign: 11488829
Recall Date: Oct 11, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
12/27/2021 I started my car to leave work & noticed a loud tap. I've worked for dealerships in the past & was part owner of my own repair shop for many years. Popped the hood, checked the oil level which was good, & figured I'd be fine to drive it home to park it & then hook the scanner up. Mid-way home I received an engine performance notification on my dash, but other than that it seemed safe with no diminished speed. Less than 3 miles from home I went to stop at a red light & had the hardest brake pedal I've ever felt in my life. I was fortunate nobody was around me so I put all the weight of my body on the pedal to stop the car at the light. The engine was sputtering & the steering felt tight & it felt like it was stalling, with a green turn arrow I risked crossing the highway & was able to safely park in the community's rec center. I'm not one who is quick to take anything to the dealership because many times the techs are lazy, so I hit the web & found two things. One - there is an extended warranty on the TPS sensor which is the entire gas pedal itself. This could explain the engine performance notification, but not the lack of brakes. Upon hours & hours of additional reading I found the problem - the vacuum brake pump. We ordered it & replaced it but I can tell you my engine likely needs an additional camshaft replacement for it to ever be right again. Two codes remain: P0014 & P0017 - Exhaust camshaft/crankshaft position not plausible. What was the condition of the vacuum pump? It was SHATTERED & had spewed chunks of metal directly into my engine. I was lucky that day, had I gotten 1/4 mile down the road I could have wound up in a lake instead of a parking lot. GM should be ASHAMED of this design & it's continued failure to not only address the issue, but lie about it in the process. First owner, failure occurred at 54,500 miles - no warranty. What scares me the most, is how many times the same owner has had this pump fail again & again.
Corrective Action:
12/27/2021 I started my car to leave work & noticed a loud tap. I've worked for dealerships in the past & was part owner of my own repair shop for many years. Popped the hood, checked the oil level which was good, & figured I'd be fine to drive it home to park it & then hook the scanner up. Mid-way home I received an engine performance notification on my dash, but other than that it seemed safe with no diminished speed. Less than 3 miles from home I went to stop at a red light & had the hardest brake pedal I've ever felt in my life. I was fortunate nobody was around me so I put all the weight of my body on the pedal to stop the car at the light. The engine was sputtering & the steering felt tight & it felt like it was stalling, with a green turn arrow I risked crossing the highway & was able to safely park in the community's rec center. I'm not one who is quick to take anything to the dealership because many times the techs are lazy, so I hit the web & found two things. One - there is an extended warranty on the TPS sensor which is the entire gas pedal itself. This could explain the engine performance notification, but not the lack of brakes. Upon hours & hours of additional reading I found the problem - the vacuum brake pump. We ordered it & replaced it but I can tell you my engine likely needs an additional camshaft replacement for it to ever be right again. Two codes remain: P0014 & P0017 - Exhaust camshaft/crankshaft position not plausible. What was the condition of the vacuum pump? It was SHATTERED & had spewed chunks of metal directly into my engine. I was lucky that day, had I gotten 1/4 mile down the road I could have wound up in a lake instead of a parking lot. GM should be ASHAMED of this design & it's continued failure to not only address the issue, but lie about it in the process. First owner, failure occurred at 54,500 miles - no warranty. What scares me the most, is how many times the same owner has had this pump fail again & again.
Additional Notes:
12/27/2021 I started my car to leave work & noticed a loud tap. I've worked for dealerships in the past & was part owner of my own repair shop for many years. Popped the hood, checked the oil level which was good, & figured I'd be fine to drive it home to park it & then hook the scanner up. Mid-way home I received an engine performance notification on my dash, but other than that it seemed safe with no diminished speed. Less than 3 miles from home I went to stop at a red light & had the hardest brake pedal I've ever felt in my life. I was fortunate nobody was around me so I put all the weight of my body on the pedal to stop the car at the light. The engine was sputtering & the steering felt tight & it felt like it was stalling, with a green turn arrow I risked crossing the highway & was able to safely park in the community's rec center. I'm not one who is quick to take anything to the dealership because many times the techs are lazy, so I hit the web & found two things. One - there is an extended warranty on the TPS sensor which is the entire gas pedal itself. This could explain the engine performance notification, but not the lack of brakes. Upon hours & hours of additional reading I found the problem - the vacuum brake pump. We ordered it & replaced it but I can tell you my engine likely needs an additional camshaft replacement for it to ever be right again. Two codes remain: P0014 & P0017 - Exhaust camshaft/crankshaft position not plausible. What was the condition of the vacuum pump? It was SHATTERED & had spewed chunks of metal directly into my engine. I was lucky that day, had I gotten 1/4 mile down the road I could have wound up in a lake instead of a parking lot. GM should be ASHAMED of this design & it's continued failure to not only address the issue, but lie about it in the process. First owner, failure occurred at 54,500 miles - no warranty. What scares me the most, is how many times the same owner has had this pump fail again & again.
Mfg Campaign: 11488829
Recall Date: Oct 11, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
12/27/2021 I started my car to leave work & noticed a loud tap. I've worked for dealerships in the past & was part owner of my own repair shop for many years. Popped the hood, checked the oil level which was good, & figured I'd be fine to drive it home to park it & then hook the scanner up. Mid-way home I received an engine performance notification on my dash, but other than that it seemed safe with no diminished speed. Less than 3 miles from home I went to stop at a red light & had the hardest brake pedal I've ever felt in my life. I was fortunate nobody was around me so I put all the weight of my body on the pedal to stop the car at the light. The engine was sputtering & the steering felt tight & it felt like it was stalling, with a green turn arrow I risked crossing the highway & was able to safely park in the community's rec center. I'm not one who is quick to take anything to the dealership because many times the techs are lazy, so I hit the web & found two things. One - there is an extended warranty on the TPS sensor which is the entire gas pedal itself. This could explain the engine performance notification, but not the lack of brakes. Upon hours & hours of additional reading I found the problem - the vacuum brake pump. We ordered it & replaced it but I can tell you my engine likely needs an additional camshaft replacement for it to ever be right again. Two codes remain: P0014 & P0017 - Exhaust camshaft/crankshaft position not plausible. What was the condition of the vacuum pump? It was SHATTERED & had spewed chunks of metal directly into my engine. I was lucky that day, had I gotten 1/4 mile down the road I could have wound up in a lake instead of a parking lot. GM should be ASHAMED of this design & it's continued failure to not only address the issue, but lie about it in the process. First owner, failure occurred at 54,500 miles - no warranty. What scares me the most, is how many times the same owner has had this pump fail again & again.
Corrective Action:
12/27/2021 I started my car to leave work & noticed a loud tap. I've worked for dealerships in the past & was part owner of my own repair shop for many years. Popped the hood, checked the oil level which was good, & figured I'd be fine to drive it home to park it & then hook the scanner up. Mid-way home I received an engine performance notification on my dash, but other than that it seemed safe with no diminished speed. Less than 3 miles from home I went to stop at a red light & had the hardest brake pedal I've ever felt in my life. I was fortunate nobody was around me so I put all the weight of my body on the pedal to stop the car at the light. The engine was sputtering & the steering felt tight & it felt like it was stalling, with a green turn arrow I risked crossing the highway & was able to safely park in the community's rec center. I'm not one who is quick to take anything to the dealership because many times the techs are lazy, so I hit the web & found two things. One - there is an extended warranty on the TPS sensor which is the entire gas pedal itself. This could explain the engine performance notification, but not the lack of brakes. Upon hours & hours of additional reading I found the problem - the vacuum brake pump. We ordered it & replaced it but I can tell you my engine likely needs an additional camshaft replacement for it to ever be right again. Two codes remain: P0014 & P0017 - Exhaust camshaft/crankshaft position not plausible. What was the condition of the vacuum pump? It was SHATTERED & had spewed chunks of metal directly into my engine. I was lucky that day, had I gotten 1/4 mile down the road I could have wound up in a lake instead of a parking lot. GM should be ASHAMED of this design & it's continued failure to not only address the issue, but lie about it in the process. First owner, failure occurred at 54,500 miles - no warranty. What scares me the most, is how many times the same owner has had this pump fail again & again.
Additional Notes:
12/27/2021 I started my car to leave work & noticed a loud tap. I've worked for dealerships in the past & was part owner of my own repair shop for many years. Popped the hood, checked the oil level which was good, & figured I'd be fine to drive it home to park it & then hook the scanner up. Mid-way home I received an engine performance notification on my dash, but other than that it seemed safe with no diminished speed. Less than 3 miles from home I went to stop at a red light & had the hardest brake pedal I've ever felt in my life. I was fortunate nobody was around me so I put all the weight of my body on the pedal to stop the car at the light. The engine was sputtering & the steering felt tight & it felt like it was stalling, with a green turn arrow I risked crossing the highway & was able to safely park in the community's rec center. I'm not one who is quick to take anything to the dealership because many times the techs are lazy, so I hit the web & found two things. One - there is an extended warranty on the TPS sensor which is the entire gas pedal itself. This could explain the engine performance notification, but not the lack of brakes. Upon hours & hours of additional reading I found the problem - the vacuum brake pump. We ordered it & replaced it but I can tell you my engine likely needs an additional camshaft replacement for it to ever be right again. Two codes remain: P0014 & P0017 - Exhaust camshaft/crankshaft position not plausible. What was the condition of the vacuum pump? It was SHATTERED & had spewed chunks of metal directly into my engine. I was lucky that day, had I gotten 1/4 mile down the road I could have wound up in a lake instead of a parking lot. GM should be ASHAMED of this design & it's continued failure to not only address the issue, but lie about it in the process. First owner, failure occurred at 54,500 miles - no warranty. What scares me the most, is how many times the same owner has had this pump fail again & again.
Mfg Campaign: 11488829
Recall Date: Oct 11, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My car just stopped in the middle of the road , and would not start again for a few minutes. Then is was in low power mode , no brakes either after that , found that problem to be a bad Vaccum pump , which G M didn’t even have , and a faulty Accelerator Pedal sensor !
Corrective Action:
My car just stopped in the middle of the road , and would not start again for a few minutes. Then is was in low power mode , no brakes either after that , found that problem to be a bad Vaccum pump , which G M didn’t even have , and a faulty Accelerator Pedal sensor !
Additional Notes:
My car just stopped in the middle of the road , and would not start again for a few minutes. Then is was in low power mode , no brakes either after that , found that problem to be a bad Vaccum pump , which G M didn’t even have , and a faulty Accelerator Pedal sensor !
Mfg Campaign: 11488838
Recall Date: Oct 11, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My car just stopped in the middle of the road , and would not start again for a few minutes. Then is was in low power mode , no brakes either after that , found that problem to be a bad Vaccum pump , which G M didn’t even have , and a faulty Accelerator Pedal sensor !
Corrective Action:
My car just stopped in the middle of the road , and would not start again for a few minutes. Then is was in low power mode , no brakes either after that , found that problem to be a bad Vaccum pump , which G M didn’t even have , and a faulty Accelerator Pedal sensor !
Additional Notes:
My car just stopped in the middle of the road , and would not start again for a few minutes. Then is was in low power mode , no brakes either after that , found that problem to be a bad Vaccum pump , which G M didn’t even have , and a faulty Accelerator Pedal sensor !
Mfg Campaign: 11488838
Recall Date: Oct 11, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car just stopped in the middle of the road , and would not start again for a few minutes. Then is was in low power mode , no brakes either after that , found that problem to be a bad Vaccum pump , which G M didn’t even have , and a faulty Accelerator Pedal sensor !
Corrective Action:
My car just stopped in the middle of the road , and would not start again for a few minutes. Then is was in low power mode , no brakes either after that , found that problem to be a bad Vaccum pump , which G M didn’t even have , and a faulty Accelerator Pedal sensor !
Additional Notes:
My car just stopped in the middle of the road , and would not start again for a few minutes. Then is was in low power mode , no brakes either after that , found that problem to be a bad Vaccum pump , which G M didn’t even have , and a faulty Accelerator Pedal sensor !
Mfg Campaign: 11488838
Recall Date: Oct 11, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury