Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Malibu vehicles equipped with 1.5L turbo engines. An error in the Engine Control Module (ECM) software may result in the fuel injectors being disabled.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192221960
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18208
Recall Date: Jun 14, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED MT 2018 CHEVY MALIBU IN OCTOBER 2018, BRAND NEW. MY VEHICLE EXPERIENCES LOW POWER/HESITATION AT ALL SPEEDS. THIS IS ESPECIALLY EVIDENT WHEN TURNING/PULLING OUT ONTO AN INTERSECTION FROM A STOP. THERE IS NO ACCELERATION AT ALL. I TOOK IT TO THE DEALER & TEST DROVE IT WITH THE MECHANIC. DURING THE DRIVE, THE CAR DISPLAYED THE SYMPTOMS AND I WAS TOLD IT IS BECAUSE OF THE '6 SPEED AUTOMATIC TRANSMISSION AND ALSO THE AUTO STOP'. THE CAR WOULD NOT ACCELERATE TO PULL OUT INTO AN INTERSECTION. I PUT THE CAR IN PARK AND WHEN SHIFTING BACK TO DRIVE THE TRANSMISSION SLAMMED INTO GEAR AND THE ACCELERATOR BARELY RESPONDED AND THE CAR CONSTANTLY REVVES OVER 5,000 RPM'S.THE CAR DOES NOT ACCELERATE WHEN I PUSH THE GAS PEDAL, EVEN WHEN I PUSH IT TO THE FLOOR AND SEEMS LIKE THE CAR HAS NO POWER. THIS IS A SERIOUS SAFETY ISSUE AS I HAVE ALMOST BEEN HIT MULTIPLE TIMES BY ONCOMING TRAFFIC. A RECALL DEFINITELY NEEDS TO BE RELEASED BEFORE SOMEONE GETS INJURED OR KILLED. CURRENT PROBLEMS I HAVE HAD SINCE DAY 1 OF OWNING THE VEHICLE: 1.GOING AT A STEADY PACE THEN PRESSING THE GAS, THE CAR DOES NOT WANT TO GO. 2.TAKING OFF FROM A STOP, THE CAR DOES NOT WANT TO GO. 3.PULLING INTO TRAFFIC WITHOUT COMING TO A COMPLETE STOP, I TRY TO ACCELERATE AND THE CAR DOES NOT WANT TO GO. 4.GOING NORMAL SPEED AND TRYING TO ACCELERATE, THE CAR DOES NOT WANT TO GO. 5.REVVING OVER 5000 RPMS 6.REVVING OVER 5000 RPMS AND NOT GOING ANYWHERE. 7.MAKING A TURN, THE CAR IS TRYING TO 'COAST' AND DOES NOT GO WHEN I PRESS THE GAS.
Corrective Action:
I PURCHASED MT 2018 CHEVY MALIBU IN OCTOBER 2018, BRAND NEW. MY VEHICLE EXPERIENCES LOW POWER/HESITATION AT ALL SPEEDS. THIS IS ESPECIALLY EVIDENT WHEN TURNING/PULLING OUT ONTO AN INTERSECTION FROM A STOP. THERE IS NO ACCELERATION AT ALL. I TOOK IT TO THE DEALER & TEST DROVE IT WITH THE MECHANIC. DURING THE DRIVE, THE CAR DISPLAYED THE SYMPTOMS AND I WAS TOLD IT IS BECAUSE OF THE '6 SPEED AUTOMATIC TRANSMISSION AND ALSO THE AUTO STOP'. THE CAR WOULD NOT ACCELERATE TO PULL OUT INTO AN INTERSECTION. I PUT THE CAR IN PARK AND WHEN SHIFTING BACK TO DRIVE THE TRANSMISSION SLAMMED INTO GEAR AND THE ACCELERATOR BARELY RESPONDED AND THE CAR CONSTANTLY REVVES OVER 5,000 RPM'S.THE CAR DOES NOT ACCELERATE WHEN I PUSH THE GAS PEDAL, EVEN WHEN I PUSH IT TO THE FLOOR AND SEEMS LIKE THE CAR HAS NO POWER. THIS IS A SERIOUS SAFETY ISSUE AS I HAVE ALMOST BEEN HIT MULTIPLE TIMES BY ONCOMING TRAFFIC. A RECALL DEFINITELY NEEDS TO BE RELEASED BEFORE SOMEONE GETS INJURED OR KILLED. CURRENT PROBLEMS I HAVE HAD SINCE DAY 1 OF OWNING THE VEHICLE: 1.GOING AT A STEADY PACE THEN PRESSING THE GAS, THE CAR DOES NOT WANT TO GO. 2.TAKING OFF FROM A STOP, THE CAR DOES NOT WANT TO GO. 3.PULLING INTO TRAFFIC WITHOUT COMING TO A COMPLETE STOP, I TRY TO ACCELERATE AND THE CAR DOES NOT WANT TO GO. 4.GOING NORMAL SPEED AND TRYING TO ACCELERATE, THE CAR DOES NOT WANT TO GO. 5.REVVING OVER 5000 RPMS 6.REVVING OVER 5000 RPMS AND NOT GOING ANYWHERE. 7.MAKING A TURN, THE CAR IS TRYING TO 'COAST' AND DOES NOT GO WHEN I PRESS THE GAS.
Additional Notes:
I PURCHASED MT 2018 CHEVY MALIBU IN OCTOBER 2018, BRAND NEW. MY VEHICLE EXPERIENCES LOW POWER/HESITATION AT ALL SPEEDS. THIS IS ESPECIALLY EVIDENT WHEN TURNING/PULLING OUT ONTO AN INTERSECTION FROM A STOP. THERE IS NO ACCELERATION AT ALL. I TOOK IT TO THE DEALER & TEST DROVE IT WITH THE MECHANIC. DURING THE DRIVE, THE CAR DISPLAYED THE SYMPTOMS AND I WAS TOLD IT IS BECAUSE OF THE '6 SPEED AUTOMATIC TRANSMISSION AND ALSO THE AUTO STOP'. THE CAR WOULD NOT ACCELERATE TO PULL OUT INTO AN INTERSECTION. I PUT THE CAR IN PARK AND WHEN SHIFTING BACK TO DRIVE THE TRANSMISSION SLAMMED INTO GEAR AND THE ACCELERATOR BARELY RESPONDED AND THE CAR CONSTANTLY REVVES OVER 5,000 RPM'S.THE CAR DOES NOT ACCELERATE WHEN I PUSH THE GAS PEDAL, EVEN WHEN I PUSH IT TO THE FLOOR AND SEEMS LIKE THE CAR HAS NO POWER. THIS IS A SERIOUS SAFETY ISSUE AS I HAVE ALMOST BEEN HIT MULTIPLE TIMES BY ONCOMING TRAFFIC. A RECALL DEFINITELY NEEDS TO BE RELEASED BEFORE SOMEONE GETS INJURED OR KILLED. CURRENT PROBLEMS I HAVE HAD SINCE DAY 1 OF OWNING THE VEHICLE: 1.GOING AT A STEADY PACE THEN PRESSING THE GAS, THE CAR DOES NOT WANT TO GO. 2.TAKING OFF FROM A STOP, THE CAR DOES NOT WANT TO GO. 3.PULLING INTO TRAFFIC WITHOUT COMING TO A COMPLETE STOP, I TRY TO ACCELERATE AND THE CAR DOES NOT WANT TO GO. 4.GOING NORMAL SPEED AND TRYING TO ACCELERATE, THE CAR DOES NOT WANT TO GO. 5.REVVING OVER 5000 RPMS 6.REVVING OVER 5000 RPMS AND NOT GOING ANYWHERE. 7.MAKING A TURN, THE CAR IS TRYING TO 'COAST' AND DOES NOT GO WHEN I PRESS THE GAS.
Mfg Campaign: 11232806
Recall Date: Jul 17, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
REGARDING BULLETIN NO.: 18-NA-297: HISTORICALLY, IF A VEHICLE IS NOT IN "PARK" THE NEUTRAL SAFETY SWITCH PREVENTS THE ENGINE FROM STARTING. IN THE CASE OF THE CHEVY MALIBU, AND SIMILARLY AFFECTED VEHICLES, THIS IS NOT THE CASE. WHILE THE DISPLAY READS, "SHIFT TO PARK," THE OPERATOR CAN STILL START THE VEHICLE. I UNDERSTAND THAT A DEAD BATTERY AS A RESULT OF THIS MALFUNCTION IS AN INCONVENIENCE, BUT IF LEFT UN-REPAIRED, THIS COULD LEAD TO VEHICLE LUNGING IF THE VEHICLE WAS LEFT IN ANY FORWARD GEAR, OR REVERSE. I BELIEVE THAT THE TERM "NEUTRAL SAFETY SWITCH," HAS BEEN REPLACED BY GENERAL MOTORS IN ORDER TO AVOID USING THE WORD SAFETY. RATHER, THEY USE TERMS LIKE "BCM," AND "SHIFTER ASSEMBLY," TO CIRCUMVENT CRITICISM OF A POTENTIALLY SERIOUS PROBLEM. AS THE AVERAGE MILEAGE APPEARS TO BE JUST SHORT OF THE WARRANTY EXPIRATION, GM IS LEAVING A SIZABLE REPAIR BILL TO CONSUMERS THAT CAN AFFORD TO PAY IT, AND FORCING "BACK YARD WORK AROUNDS" TO THOSE WHO CAN NOT. I WOULD RESPECTFULLY REQUEST THAT THE NHTSA LOOK FURTHER INTO THE ISSUE, AS WELL AS THE SEMANTICS EMPLOYED BY GENERAL MOTORS. SINCERELY, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Corrective Action:
REGARDING BULLETIN NO.: 18-NA-297: HISTORICALLY, IF A VEHICLE IS NOT IN "PARK" THE NEUTRAL SAFETY SWITCH PREVENTS THE ENGINE FROM STARTING. IN THE CASE OF THE CHEVY MALIBU, AND SIMILARLY AFFECTED VEHICLES, THIS IS NOT THE CASE. WHILE THE DISPLAY READS, "SHIFT TO PARK," THE OPERATOR CAN STILL START THE VEHICLE. I UNDERSTAND THAT A DEAD BATTERY AS A RESULT OF THIS MALFUNCTION IS AN INCONVENIENCE, BUT IF LEFT UN-REPAIRED, THIS COULD LEAD TO VEHICLE LUNGING IF THE VEHICLE WAS LEFT IN ANY FORWARD GEAR, OR REVERSE. I BELIEVE THAT THE TERM "NEUTRAL SAFETY SWITCH," HAS BEEN REPLACED BY GENERAL MOTORS IN ORDER TO AVOID USING THE WORD SAFETY. RATHER, THEY USE TERMS LIKE "BCM," AND "SHIFTER ASSEMBLY," TO CIRCUMVENT CRITICISM OF A POTENTIALLY SERIOUS PROBLEM. AS THE AVERAGE MILEAGE APPEARS TO BE JUST SHORT OF THE WARRANTY EXPIRATION, GM IS LEAVING A SIZABLE REPAIR BILL TO CONSUMERS THAT CAN AFFORD TO PAY IT, AND FORCING "BACK YARD WORK AROUNDS" TO THOSE WHO CAN NOT. I WOULD RESPECTFULLY REQUEST THAT THE NHTSA LOOK FURTHER INTO THE ISSUE, AS WELL AS THE SEMANTICS EMPLOYED BY GENERAL MOTORS. SINCERELY, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Additional Notes:
REGARDING BULLETIN NO.: 18-NA-297: HISTORICALLY, IF A VEHICLE IS NOT IN "PARK" THE NEUTRAL SAFETY SWITCH PREVENTS THE ENGINE FROM STARTING. IN THE CASE OF THE CHEVY MALIBU, AND SIMILARLY AFFECTED VEHICLES, THIS IS NOT THE CASE. WHILE THE DISPLAY READS, "SHIFT TO PARK," THE OPERATOR CAN STILL START THE VEHICLE. I UNDERSTAND THAT A DEAD BATTERY AS A RESULT OF THIS MALFUNCTION IS AN INCONVENIENCE, BUT IF LEFT UN-REPAIRED, THIS COULD LEAD TO VEHICLE LUNGING IF THE VEHICLE WAS LEFT IN ANY FORWARD GEAR, OR REVERSE. I BELIEVE THAT THE TERM "NEUTRAL SAFETY SWITCH," HAS BEEN REPLACED BY GENERAL MOTORS IN ORDER TO AVOID USING THE WORD SAFETY. RATHER, THEY USE TERMS LIKE "BCM," AND "SHIFTER ASSEMBLY," TO CIRCUMVENT CRITICISM OF A POTENTIALLY SERIOUS PROBLEM. AS THE AVERAGE MILEAGE APPEARS TO BE JUST SHORT OF THE WARRANTY EXPIRATION, GM IS LEAVING A SIZABLE REPAIR BILL TO CONSUMERS THAT CAN AFFORD TO PAY IT, AND FORCING "BACK YARD WORK AROUNDS" TO THOSE WHO CAN NOT. I WOULD RESPECTFULLY REQUEST THAT THE NHTSA LOOK FURTHER INTO THE ISSUE, AS WELL AS THE SEMANTICS EMPLOYED BY GENERAL MOTORS. SINCERELY, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Mfg Campaign: 11231742
Recall Date: Jul 14, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL MY CAR STALLS WHEN I'M AT THE LIGHT. IT TAKE ABOUT 10 SECONDS BEFORE IT GET IN FULL SPEED.
Corrective Action:
TAKATA RECALL MY CAR STALLS WHEN I'M AT THE LIGHT. IT TAKE ABOUT 10 SECONDS BEFORE IT GET IN FULL SPEED.
Additional Notes:
TAKATA RECALL MY CAR STALLS WHEN I'M AT THE LIGHT. IT TAKE ABOUT 10 SECONDS BEFORE IT GET IN FULL SPEED.
Mfg Campaign: 11230859
Recall Date: Jul 10, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TAKATA RECALL - WHEN I PUT IN PARK AND TURN OFF ENGINE, IT IS STILL RUNNING. I HAVE TO JIGGLE THE PARK SEVERAL TIMES UNTIL IT GOES OFF. THIS IS REOCCURRING MORE AND MORE. BAYSIDE IN PRINCE FREDERICK, MD HAS SAID OTHERS HAVE COME IN WITH THIS PROBLEM ALSO.
Corrective Action:
TAKATA RECALL - WHEN I PUT IN PARK AND TURN OFF ENGINE, IT IS STILL RUNNING. I HAVE TO JIGGLE THE PARK SEVERAL TIMES UNTIL IT GOES OFF. THIS IS REOCCURRING MORE AND MORE. BAYSIDE IN PRINCE FREDERICK, MD HAS SAID OTHERS HAVE COME IN WITH THIS PROBLEM ALSO.
Additional Notes:
TAKATA RECALL - WHEN I PUT IN PARK AND TURN OFF ENGINE, IT IS STILL RUNNING. I HAVE TO JIGGLE THE PARK SEVERAL TIMES UNTIL IT GOES OFF. THIS IS REOCCURRING MORE AND MORE. BAYSIDE IN PRINCE FREDERICK, MD HAS SAID OTHERS HAVE COME IN WITH THIS PROBLEM ALSO.
Mfg Campaign: 11229733
Recall Date: Jul 6, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. AFTER A FEW MINUTES, THE VEHICLE ACCELERATED. THE CONTACT STATED THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED THREE MONTHS AGO. THE VEHICLE WAS TAKEN TO CHISWELL CHEVROLET OF THURMONT (111 FREDERICK RD, THURMONT, MD 21788) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS PERFORMING ACCORDING TO STANDARDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. AFTER A FEW MINUTES, THE VEHICLE ACCELERATED. THE CONTACT STATED THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED THREE MONTHS AGO. THE VEHICLE WAS TAKEN TO CHISWELL CHEVROLET OF THURMONT (111 FREDERICK RD, THURMONT, MD 21788) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS PERFORMING ACCORDING TO STANDARDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. AFTER A FEW MINUTES, THE VEHICLE ACCELERATED. THE CONTACT STATED THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED THREE MONTHS AGO. THE VEHICLE WAS TAKEN TO CHISWELL CHEVROLET OF THURMONT (111 FREDERICK RD, THURMONT, MD 21788) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS PERFORMING ACCORDING TO STANDARDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Mfg Campaign: 11229628
Recall Date: Jul 5, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY CAR IS LAGGING WHEN I COME FROM A COMPLETE STOP. IT SPUTTERS AT TIMES WHEN I ACCELERATE. MY CAR IS ALSO MAKING A VIBRATION NOISE WHEN I ACCELERATE, SLOW DOWN, TURNING, ON HIGHWAY, CITY STREETS AND WHEN I'M COASTING. THIS START HAPPENING WHEN MY VEHICLE REACHED 13,000 MILES. I ALMOST GOT INTO FOUR ACCIDENTS DUE TO THIS ISSUE. THERE NEED TO BE A RECALL ASAP! I'M PRETTY SURE THAT IS NOT GOING TO BE ONE UNTIL SOMEONE DIES BECAUSE OF IT.
Corrective Action:
MY CAR IS LAGGING WHEN I COME FROM A COMPLETE STOP. IT SPUTTERS AT TIMES WHEN I ACCELERATE. MY CAR IS ALSO MAKING A VIBRATION NOISE WHEN I ACCELERATE, SLOW DOWN, TURNING, ON HIGHWAY, CITY STREETS AND WHEN I'M COASTING. THIS START HAPPENING WHEN MY VEHICLE REACHED 13,000 MILES. I ALMOST GOT INTO FOUR ACCIDENTS DUE TO THIS ISSUE. THERE NEED TO BE A RECALL ASAP! I'M PRETTY SURE THAT IS NOT GOING TO BE ONE UNTIL SOMEONE DIES BECAUSE OF IT.
Additional Notes:
MY CAR IS LAGGING WHEN I COME FROM A COMPLETE STOP. IT SPUTTERS AT TIMES WHEN I ACCELERATE. MY CAR IS ALSO MAKING A VIBRATION NOISE WHEN I ACCELERATE, SLOW DOWN, TURNING, ON HIGHWAY, CITY STREETS AND WHEN I'M COASTING. THIS START HAPPENING WHEN MY VEHICLE REACHED 13,000 MILES. I ALMOST GOT INTO FOUR ACCIDENTS DUE TO THIS ISSUE. THERE NEED TO BE A RECALL ASAP! I'M PRETTY SURE THAT IS NOT GOING TO BE ONE UNTIL SOMEONE DIES BECAUSE OF IT.
Mfg Campaign: 11229048
Recall Date: Jul 2, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY CAR IS LAGGING WHEN I COME FROM A COMPLETE STOP. IT SPUTTERS AT TIMES WHEN I ACCELERATE. MY CAR IS ALSO MAKING A VIBRATION NOISE WHEN I ACCELERATE, SLOW DOWN, TURNING, ON HIGHWAY, CITY STREETS AND WHEN I'M COASTING. THIS START HAPPENING WHEN MY VEHICLE REACHED 13,000 MILES. I ALMOST GOT INTO FOUR ACCIDENTS DUE TO THIS ISSUE. THERE NEED TO BE A RECALL ASAP! I'M PRETTY SURE THAT IS NOT GOING TO BE ONE UNTIL SOMEONE DIES BECAUSE OF IT.
Corrective Action:
MY CAR IS LAGGING WHEN I COME FROM A COMPLETE STOP. IT SPUTTERS AT TIMES WHEN I ACCELERATE. MY CAR IS ALSO MAKING A VIBRATION NOISE WHEN I ACCELERATE, SLOW DOWN, TURNING, ON HIGHWAY, CITY STREETS AND WHEN I'M COASTING. THIS START HAPPENING WHEN MY VEHICLE REACHED 13,000 MILES. I ALMOST GOT INTO FOUR ACCIDENTS DUE TO THIS ISSUE. THERE NEED TO BE A RECALL ASAP! I'M PRETTY SURE THAT IS NOT GOING TO BE ONE UNTIL SOMEONE DIES BECAUSE OF IT.
Additional Notes:
MY CAR IS LAGGING WHEN I COME FROM A COMPLETE STOP. IT SPUTTERS AT TIMES WHEN I ACCELERATE. MY CAR IS ALSO MAKING A VIBRATION NOISE WHEN I ACCELERATE, SLOW DOWN, TURNING, ON HIGHWAY, CITY STREETS AND WHEN I'M COASTING. THIS START HAPPENING WHEN MY VEHICLE REACHED 13,000 MILES. I ALMOST GOT INTO FOUR ACCIDENTS DUE TO THIS ISSUE. THERE NEED TO BE A RECALL ASAP! I'M PRETTY SURE THAT IS NOT GOING TO BE ONE UNTIL SOMEONE DIES BECAUSE OF IT.
Mfg Campaign: 11229048
Recall Date: Jul 2, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR IS LAGGING WHEN I COME FROM A COMPLETE STOP. IT SPUTTERS AT TIMES WHEN I ACCELERATE. MY CAR IS ALSO MAKING A VIBRATION NOISE WHEN I ACCELERATE, SLOW DOWN, TURNING, ON HIGHWAY, CITY STREETS AND WHEN I'M COASTING. THIS START HAPPENING WHEN MY VEHICLE REACHED 13,000 MILES. I ALMOST GOT INTO FOUR ACCIDENTS DUE TO THIS ISSUE. THERE NEED TO BE A RECALL ASAP! I'M PRETTY SURE THAT IS NOT GOING TO BE ONE UNTIL SOMEONE DIES BECAUSE OF IT.
Corrective Action:
MY CAR IS LAGGING WHEN I COME FROM A COMPLETE STOP. IT SPUTTERS AT TIMES WHEN I ACCELERATE. MY CAR IS ALSO MAKING A VIBRATION NOISE WHEN I ACCELERATE, SLOW DOWN, TURNING, ON HIGHWAY, CITY STREETS AND WHEN I'M COASTING. THIS START HAPPENING WHEN MY VEHICLE REACHED 13,000 MILES. I ALMOST GOT INTO FOUR ACCIDENTS DUE TO THIS ISSUE. THERE NEED TO BE A RECALL ASAP! I'M PRETTY SURE THAT IS NOT GOING TO BE ONE UNTIL SOMEONE DIES BECAUSE OF IT.
Additional Notes:
MY CAR IS LAGGING WHEN I COME FROM A COMPLETE STOP. IT SPUTTERS AT TIMES WHEN I ACCELERATE. MY CAR IS ALSO MAKING A VIBRATION NOISE WHEN I ACCELERATE, SLOW DOWN, TURNING, ON HIGHWAY, CITY STREETS AND WHEN I'M COASTING. THIS START HAPPENING WHEN MY VEHICLE REACHED 13,000 MILES. I ALMOST GOT INTO FOUR ACCIDENTS DUE TO THIS ISSUE. THERE NEED TO BE A RECALL ASAP! I'M PRETTY SURE THAT IS NOT GOING TO BE ONE UNTIL SOMEONE DIES BECAUSE OF IT.
Mfg Campaign: 11229048
Recall Date: Jul 2, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING MY 2018 MALIBU WITH ONLY 7500 MILES ON IT, THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL TO THE FLOOR AND THE CAR HAD NO POWER AND I ALMOST WAS IN A CRASH WITH ANOTHER VEHICLE. A LOT OF LIGHTS CAME ON THE DASHBOARD AND THE GAUGES WENT TO ZERO. AN ERROR MESSAGE DISPLAYED THAT SAID SOMETHING LIKE ENGINE POWER REDUCED AND THE CHECK ENGINE LIGHT CAME ON. THE GAS GAUGE AND OTHERS ACTED LIKE THE CAR WAS SHUT OFF. THIS IS VERY DANGEROUS FOR ME AND MY FAMILY AS TRAFFIC IN THE NORTHERN VIRGINIA AREA IS VERY HEAVY. I PULLED TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I TRIED TO RESTART IT AND IT WOULD NOT RESTART FOR 10 MINUTES. WHEN IT DID RESTART THE CHECK ENGINE LIGHT WAS STILL ON AND THE CAR STILL HAD VERY LIMITED POWER. THIS NEEDS FIXED ASAP. IT IS CURRENTLY AT THE DEALER WHERE I BOUGHT IT FROM IN NOVEMBER OF 2018. I TOLD THEM ABOUT THE POWER PROBLEM WHEN I HAD THE FIRST SERVICE OIL CHANGE DONE AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. I BOUGHT A NEW CAR SO THAT I WOULDN'T HAVE ANY PROBLEMS AND NOW I HAVE TO DEAL WITH THIS PRODUCT THAT NO ONE WANTS TO FIX. PLEASE FIND A SOLUTION TO THIS PROBLEM AS IT IS LIFE THREATENING.
Corrective Action:
WHILE DRIVING MY 2018 MALIBU WITH ONLY 7500 MILES ON IT, THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL TO THE FLOOR AND THE CAR HAD NO POWER AND I ALMOST WAS IN A CRASH WITH ANOTHER VEHICLE. A LOT OF LIGHTS CAME ON THE DASHBOARD AND THE GAUGES WENT TO ZERO. AN ERROR MESSAGE DISPLAYED THAT SAID SOMETHING LIKE ENGINE POWER REDUCED AND THE CHECK ENGINE LIGHT CAME ON. THE GAS GAUGE AND OTHERS ACTED LIKE THE CAR WAS SHUT OFF. THIS IS VERY DANGEROUS FOR ME AND MY FAMILY AS TRAFFIC IN THE NORTHERN VIRGINIA AREA IS VERY HEAVY. I PULLED TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I TRIED TO RESTART IT AND IT WOULD NOT RESTART FOR 10 MINUTES. WHEN IT DID RESTART THE CHECK ENGINE LIGHT WAS STILL ON AND THE CAR STILL HAD VERY LIMITED POWER. THIS NEEDS FIXED ASAP. IT IS CURRENTLY AT THE DEALER WHERE I BOUGHT IT FROM IN NOVEMBER OF 2018. I TOLD THEM ABOUT THE POWER PROBLEM WHEN I HAD THE FIRST SERVICE OIL CHANGE DONE AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. I BOUGHT A NEW CAR SO THAT I WOULDN'T HAVE ANY PROBLEMS AND NOW I HAVE TO DEAL WITH THIS PRODUCT THAT NO ONE WANTS TO FIX. PLEASE FIND A SOLUTION TO THIS PROBLEM AS IT IS LIFE THREATENING.
Additional Notes:
WHILE DRIVING MY 2018 MALIBU WITH ONLY 7500 MILES ON IT, THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL TO THE FLOOR AND THE CAR HAD NO POWER AND I ALMOST WAS IN A CRASH WITH ANOTHER VEHICLE. A LOT OF LIGHTS CAME ON THE DASHBOARD AND THE GAUGES WENT TO ZERO. AN ERROR MESSAGE DISPLAYED THAT SAID SOMETHING LIKE ENGINE POWER REDUCED AND THE CHECK ENGINE LIGHT CAME ON. THE GAS GAUGE AND OTHERS ACTED LIKE THE CAR WAS SHUT OFF. THIS IS VERY DANGEROUS FOR ME AND MY FAMILY AS TRAFFIC IN THE NORTHERN VIRGINIA AREA IS VERY HEAVY. I PULLED TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I TRIED TO RESTART IT AND IT WOULD NOT RESTART FOR 10 MINUTES. WHEN IT DID RESTART THE CHECK ENGINE LIGHT WAS STILL ON AND THE CAR STILL HAD VERY LIMITED POWER. THIS NEEDS FIXED ASAP. IT IS CURRENTLY AT THE DEALER WHERE I BOUGHT IT FROM IN NOVEMBER OF 2018. I TOLD THEM ABOUT THE POWER PROBLEM WHEN I HAD THE FIRST SERVICE OIL CHANGE DONE AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. I BOUGHT A NEW CAR SO THAT I WOULDN'T HAVE ANY PROBLEMS AND NOW I HAVE TO DEAL WITH THIS PRODUCT THAT NO ONE WANTS TO FIX. PLEASE FIND A SOLUTION TO THIS PROBLEM AS IT IS LIFE THREATENING.
Mfg Campaign: 11220833
Recall Date: Jun 18, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING MY 2018 MALIBU WITH ONLY 7500 MILES ON IT, THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL TO THE FLOOR AND THE CAR HAD NO POWER AND I ALMOST WAS IN A CRASH WITH ANOTHER VEHICLE. A LOT OF LIGHTS CAME ON THE DASHBOARD AND THE GAUGES WENT TO ZERO. AN ERROR MESSAGE DISPLAYED THAT SAID SOMETHING LIKE ENGINE POWER REDUCED AND THE CHECK ENGINE LIGHT CAME ON. THE GAS GAUGE AND OTHERS ACTED LIKE THE CAR WAS SHUT OFF. THIS IS VERY DANGEROUS FOR ME AND MY FAMILY AS TRAFFIC IN THE NORTHERN VIRGINIA AREA IS VERY HEAVY. I PULLED TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I TRIED TO RESTART IT AND IT WOULD NOT RESTART FOR 10 MINUTES. WHEN IT DID RESTART THE CHECK ENGINE LIGHT WAS STILL ON AND THE CAR STILL HAD VERY LIMITED POWER. THIS NEEDS FIXED ASAP. IT IS CURRENTLY AT THE DEALER WHERE I BOUGHT IT FROM IN NOVEMBER OF 2018. I TOLD THEM ABOUT THE POWER PROBLEM WHEN I HAD THE FIRST SERVICE OIL CHANGE DONE AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. I BOUGHT A NEW CAR SO THAT I WOULDN'T HAVE ANY PROBLEMS AND NOW I HAVE TO DEAL WITH THIS PRODUCT THAT NO ONE WANTS TO FIX. PLEASE FIND A SOLUTION TO THIS PROBLEM AS IT IS LIFE THREATENING.
Corrective Action:
WHILE DRIVING MY 2018 MALIBU WITH ONLY 7500 MILES ON IT, THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL TO THE FLOOR AND THE CAR HAD NO POWER AND I ALMOST WAS IN A CRASH WITH ANOTHER VEHICLE. A LOT OF LIGHTS CAME ON THE DASHBOARD AND THE GAUGES WENT TO ZERO. AN ERROR MESSAGE DISPLAYED THAT SAID SOMETHING LIKE ENGINE POWER REDUCED AND THE CHECK ENGINE LIGHT CAME ON. THE GAS GAUGE AND OTHERS ACTED LIKE THE CAR WAS SHUT OFF. THIS IS VERY DANGEROUS FOR ME AND MY FAMILY AS TRAFFIC IN THE NORTHERN VIRGINIA AREA IS VERY HEAVY. I PULLED TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I TRIED TO RESTART IT AND IT WOULD NOT RESTART FOR 10 MINUTES. WHEN IT DID RESTART THE CHECK ENGINE LIGHT WAS STILL ON AND THE CAR STILL HAD VERY LIMITED POWER. THIS NEEDS FIXED ASAP. IT IS CURRENTLY AT THE DEALER WHERE I BOUGHT IT FROM IN NOVEMBER OF 2018. I TOLD THEM ABOUT THE POWER PROBLEM WHEN I HAD THE FIRST SERVICE OIL CHANGE DONE AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. I BOUGHT A NEW CAR SO THAT I WOULDN'T HAVE ANY PROBLEMS AND NOW I HAVE TO DEAL WITH THIS PRODUCT THAT NO ONE WANTS TO FIX. PLEASE FIND A SOLUTION TO THIS PROBLEM AS IT IS LIFE THREATENING.
Additional Notes:
WHILE DRIVING MY 2018 MALIBU WITH ONLY 7500 MILES ON IT, THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL TO THE FLOOR AND THE CAR HAD NO POWER AND I ALMOST WAS IN A CRASH WITH ANOTHER VEHICLE. A LOT OF LIGHTS CAME ON THE DASHBOARD AND THE GAUGES WENT TO ZERO. AN ERROR MESSAGE DISPLAYED THAT SAID SOMETHING LIKE ENGINE POWER REDUCED AND THE CHECK ENGINE LIGHT CAME ON. THE GAS GAUGE AND OTHERS ACTED LIKE THE CAR WAS SHUT OFF. THIS IS VERY DANGEROUS FOR ME AND MY FAMILY AS TRAFFIC IN THE NORTHERN VIRGINIA AREA IS VERY HEAVY. I PULLED TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I TRIED TO RESTART IT AND IT WOULD NOT RESTART FOR 10 MINUTES. WHEN IT DID RESTART THE CHECK ENGINE LIGHT WAS STILL ON AND THE CAR STILL HAD VERY LIMITED POWER. THIS NEEDS FIXED ASAP. IT IS CURRENTLY AT THE DEALER WHERE I BOUGHT IT FROM IN NOVEMBER OF 2018. I TOLD THEM ABOUT THE POWER PROBLEM WHEN I HAD THE FIRST SERVICE OIL CHANGE DONE AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. I BOUGHT A NEW CAR SO THAT I WOULDN'T HAVE ANY PROBLEMS AND NOW I HAVE TO DEAL WITH THIS PRODUCT THAT NO ONE WANTS TO FIX. PLEASE FIND A SOLUTION TO THIS PROBLEM AS IT IS LIFE THREATENING.
Mfg Campaign: 11220833
Recall Date: Jun 18, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING MY 2018 MALIBU WITH ONLY 7500 MILES ON IT, THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL TO THE FLOOR AND THE CAR HAD NO POWER AND I ALMOST WAS IN A CRASH WITH ANOTHER VEHICLE. A LOT OF LIGHTS CAME ON THE DASHBOARD AND THE GAUGES WENT TO ZERO. AN ERROR MESSAGE DISPLAYED THAT SAID SOMETHING LIKE ENGINE POWER REDUCED AND THE CHECK ENGINE LIGHT CAME ON. THE GAS GAUGE AND OTHERS ACTED LIKE THE CAR WAS SHUT OFF. THIS IS VERY DANGEROUS FOR ME AND MY FAMILY AS TRAFFIC IN THE NORTHERN VIRGINIA AREA IS VERY HEAVY. I PULLED TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I TRIED TO RESTART IT AND IT WOULD NOT RESTART FOR 10 MINUTES. WHEN IT DID RESTART THE CHECK ENGINE LIGHT WAS STILL ON AND THE CAR STILL HAD VERY LIMITED POWER. THIS NEEDS FIXED ASAP. IT IS CURRENTLY AT THE DEALER WHERE I BOUGHT IT FROM IN NOVEMBER OF 2018. I TOLD THEM ABOUT THE POWER PROBLEM WHEN I HAD THE FIRST SERVICE OIL CHANGE DONE AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. I BOUGHT A NEW CAR SO THAT I WOULDN'T HAVE ANY PROBLEMS AND NOW I HAVE TO DEAL WITH THIS PRODUCT THAT NO ONE WANTS TO FIX. PLEASE FIND A SOLUTION TO THIS PROBLEM AS IT IS LIFE THREATENING.
Corrective Action:
WHILE DRIVING MY 2018 MALIBU WITH ONLY 7500 MILES ON IT, THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL TO THE FLOOR AND THE CAR HAD NO POWER AND I ALMOST WAS IN A CRASH WITH ANOTHER VEHICLE. A LOT OF LIGHTS CAME ON THE DASHBOARD AND THE GAUGES WENT TO ZERO. AN ERROR MESSAGE DISPLAYED THAT SAID SOMETHING LIKE ENGINE POWER REDUCED AND THE CHECK ENGINE LIGHT CAME ON. THE GAS GAUGE AND OTHERS ACTED LIKE THE CAR WAS SHUT OFF. THIS IS VERY DANGEROUS FOR ME AND MY FAMILY AS TRAFFIC IN THE NORTHERN VIRGINIA AREA IS VERY HEAVY. I PULLED TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I TRIED TO RESTART IT AND IT WOULD NOT RESTART FOR 10 MINUTES. WHEN IT DID RESTART THE CHECK ENGINE LIGHT WAS STILL ON AND THE CAR STILL HAD VERY LIMITED POWER. THIS NEEDS FIXED ASAP. IT IS CURRENTLY AT THE DEALER WHERE I BOUGHT IT FROM IN NOVEMBER OF 2018. I TOLD THEM ABOUT THE POWER PROBLEM WHEN I HAD THE FIRST SERVICE OIL CHANGE DONE AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. I BOUGHT A NEW CAR SO THAT I WOULDN'T HAVE ANY PROBLEMS AND NOW I HAVE TO DEAL WITH THIS PRODUCT THAT NO ONE WANTS TO FIX. PLEASE FIND A SOLUTION TO THIS PROBLEM AS IT IS LIFE THREATENING.
Additional Notes:
WHILE DRIVING MY 2018 MALIBU WITH ONLY 7500 MILES ON IT, THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL TO THE FLOOR AND THE CAR HAD NO POWER AND I ALMOST WAS IN A CRASH WITH ANOTHER VEHICLE. A LOT OF LIGHTS CAME ON THE DASHBOARD AND THE GAUGES WENT TO ZERO. AN ERROR MESSAGE DISPLAYED THAT SAID SOMETHING LIKE ENGINE POWER REDUCED AND THE CHECK ENGINE LIGHT CAME ON. THE GAS GAUGE AND OTHERS ACTED LIKE THE CAR WAS SHUT OFF. THIS IS VERY DANGEROUS FOR ME AND MY FAMILY AS TRAFFIC IN THE NORTHERN VIRGINIA AREA IS VERY HEAVY. I PULLED TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I TRIED TO RESTART IT AND IT WOULD NOT RESTART FOR 10 MINUTES. WHEN IT DID RESTART THE CHECK ENGINE LIGHT WAS STILL ON AND THE CAR STILL HAD VERY LIMITED POWER. THIS NEEDS FIXED ASAP. IT IS CURRENTLY AT THE DEALER WHERE I BOUGHT IT FROM IN NOVEMBER OF 2018. I TOLD THEM ABOUT THE POWER PROBLEM WHEN I HAD THE FIRST SERVICE OIL CHANGE DONE AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. I BOUGHT A NEW CAR SO THAT I WOULDN'T HAVE ANY PROBLEMS AND NOW I HAVE TO DEAL WITH THIS PRODUCT THAT NO ONE WANTS TO FIX. PLEASE FIND A SOLUTION TO THIS PROBLEM AS IT IS LIFE THREATENING.
Mfg Campaign: 11220833
Recall Date: Jun 18, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT THE VEHICLE IN APRIL 2019 WITH 14,000 MILES ON IT. SINCE THEN, THE VEHICLE EXPERIENCES LOW POWER/HESITATION AT LOW SPEEDS. THIS IS ESPECIALLY EVIDENT WHEN TURNING/PULLING OUT ONTO AN INTERSECTION FROM A STOP. THERE IS NO ACCELERATION AT ALL. I TOOK IT TO THE DEALER & TEST DROVE IT WITH THE MECHANIC. DURING THE DRIVE, THE CAR DISPLAYED THE SYMPTOMS. HOWEVER, WHEN THE MECHANIC DROVE IT HIMSELF, HE COULD NOT DUPLICATE IT. I MENTIONED THE TECHNICAL SERVICE BULLETIN #19NA-032. ACCORDING TO THEM, THIS BULLETIN IS NOT APPLICABLE TO MY VEHICLE'S VIN. IN DOING MY OWN RESEARCH, MY VIN FALLS WITHIN THE TSB'S RANGE. THIS IS A SERIOUS SAFETY ISSUE AS I'VE ALMOST BEEN HIT MULTIPLE TIMES BY ONCOMING TRAFFIC. A RECALL DEFINITELY NEEDS TO BE RELEASED BEFORE SOMEONE GETS INJURED OR KILLED.
Corrective Action:
I BOUGHT THE VEHICLE IN APRIL 2019 WITH 14,000 MILES ON IT. SINCE THEN, THE VEHICLE EXPERIENCES LOW POWER/HESITATION AT LOW SPEEDS. THIS IS ESPECIALLY EVIDENT WHEN TURNING/PULLING OUT ONTO AN INTERSECTION FROM A STOP. THERE IS NO ACCELERATION AT ALL. I TOOK IT TO THE DEALER & TEST DROVE IT WITH THE MECHANIC. DURING THE DRIVE, THE CAR DISPLAYED THE SYMPTOMS. HOWEVER, WHEN THE MECHANIC DROVE IT HIMSELF, HE COULD NOT DUPLICATE IT. I MENTIONED THE TECHNICAL SERVICE BULLETIN #19NA-032. ACCORDING TO THEM, THIS BULLETIN IS NOT APPLICABLE TO MY VEHICLE'S VIN. IN DOING MY OWN RESEARCH, MY VIN FALLS WITHIN THE TSB'S RANGE. THIS IS A SERIOUS SAFETY ISSUE AS I'VE ALMOST BEEN HIT MULTIPLE TIMES BY ONCOMING TRAFFIC. A RECALL DEFINITELY NEEDS TO BE RELEASED BEFORE SOMEONE GETS INJURED OR KILLED.
Additional Notes:
I BOUGHT THE VEHICLE IN APRIL 2019 WITH 14,000 MILES ON IT. SINCE THEN, THE VEHICLE EXPERIENCES LOW POWER/HESITATION AT LOW SPEEDS. THIS IS ESPECIALLY EVIDENT WHEN TURNING/PULLING OUT ONTO AN INTERSECTION FROM A STOP. THERE IS NO ACCELERATION AT ALL. I TOOK IT TO THE DEALER & TEST DROVE IT WITH THE MECHANIC. DURING THE DRIVE, THE CAR DISPLAYED THE SYMPTOMS. HOWEVER, WHEN THE MECHANIC DROVE IT HIMSELF, HE COULD NOT DUPLICATE IT. I MENTIONED THE TECHNICAL SERVICE BULLETIN #19NA-032. ACCORDING TO THEM, THIS BULLETIN IS NOT APPLICABLE TO MY VEHICLE'S VIN. IN DOING MY OWN RESEARCH, MY VIN FALLS WITHIN THE TSB'S RANGE. THIS IS A SERIOUS SAFETY ISSUE AS I'VE ALMOST BEEN HIT MULTIPLE TIMES BY ONCOMING TRAFFIC. A RECALL DEFINITELY NEEDS TO BE RELEASED BEFORE SOMEONE GETS INJURED OR KILLED.
Mfg Campaign: 11218059
Recall Date: Jun 5, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I BOUGHT THE VEHICLE IN APRIL 2019 WITH 14,000 MILES ON IT. SINCE THEN, THE VEHICLE EXPERIENCES LOW POWER/HESITATION AT LOW SPEEDS. THIS IS ESPECIALLY EVIDENT WHEN TURNING/PULLING OUT ONTO AN INTERSECTION FROM A STOP. THERE IS NO ACCELERATION AT ALL. I TOOK IT TO THE DEALER & TEST DROVE IT WITH THE MECHANIC. DURING THE DRIVE, THE CAR DISPLAYED THE SYMPTOMS. HOWEVER, WHEN THE MECHANIC DROVE IT HIMSELF, HE COULD NOT DUPLICATE IT. I MENTIONED THE TECHNICAL SERVICE BULLETIN #19NA-032. ACCORDING TO THEM, THIS BULLETIN IS NOT APPLICABLE TO MY VEHICLE'S VIN. IN DOING MY OWN RESEARCH, MY VIN FALLS WITHIN THE TSB'S RANGE. THIS IS A SERIOUS SAFETY ISSUE AS I'VE ALMOST BEEN HIT MULTIPLE TIMES BY ONCOMING TRAFFIC. A RECALL DEFINITELY NEEDS TO BE RELEASED BEFORE SOMEONE GETS INJURED OR KILLED.
Corrective Action:
I BOUGHT THE VEHICLE IN APRIL 2019 WITH 14,000 MILES ON IT. SINCE THEN, THE VEHICLE EXPERIENCES LOW POWER/HESITATION AT LOW SPEEDS. THIS IS ESPECIALLY EVIDENT WHEN TURNING/PULLING OUT ONTO AN INTERSECTION FROM A STOP. THERE IS NO ACCELERATION AT ALL. I TOOK IT TO THE DEALER & TEST DROVE IT WITH THE MECHANIC. DURING THE DRIVE, THE CAR DISPLAYED THE SYMPTOMS. HOWEVER, WHEN THE MECHANIC DROVE IT HIMSELF, HE COULD NOT DUPLICATE IT. I MENTIONED THE TECHNICAL SERVICE BULLETIN #19NA-032. ACCORDING TO THEM, THIS BULLETIN IS NOT APPLICABLE TO MY VEHICLE'S VIN. IN DOING MY OWN RESEARCH, MY VIN FALLS WITHIN THE TSB'S RANGE. THIS IS A SERIOUS SAFETY ISSUE AS I'VE ALMOST BEEN HIT MULTIPLE TIMES BY ONCOMING TRAFFIC. A RECALL DEFINITELY NEEDS TO BE RELEASED BEFORE SOMEONE GETS INJURED OR KILLED.
Additional Notes:
I BOUGHT THE VEHICLE IN APRIL 2019 WITH 14,000 MILES ON IT. SINCE THEN, THE VEHICLE EXPERIENCES LOW POWER/HESITATION AT LOW SPEEDS. THIS IS ESPECIALLY EVIDENT WHEN TURNING/PULLING OUT ONTO AN INTERSECTION FROM A STOP. THERE IS NO ACCELERATION AT ALL. I TOOK IT TO THE DEALER & TEST DROVE IT WITH THE MECHANIC. DURING THE DRIVE, THE CAR DISPLAYED THE SYMPTOMS. HOWEVER, WHEN THE MECHANIC DROVE IT HIMSELF, HE COULD NOT DUPLICATE IT. I MENTIONED THE TECHNICAL SERVICE BULLETIN #19NA-032. ACCORDING TO THEM, THIS BULLETIN IS NOT APPLICABLE TO MY VEHICLE'S VIN. IN DOING MY OWN RESEARCH, MY VIN FALLS WITHIN THE TSB'S RANGE. THIS IS A SERIOUS SAFETY ISSUE AS I'VE ALMOST BEEN HIT MULTIPLE TIMES BY ONCOMING TRAFFIC. A RECALL DEFINITELY NEEDS TO BE RELEASED BEFORE SOMEONE GETS INJURED OR KILLED.
Mfg Campaign: 11218059
Recall Date: Jun 5, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY CAR WAS BOUGHT NEW IN DECEMBER 2018. STARTING IN APRIL OF 2018, WITH A LITTLE OVER 3000 MILES ON THE CAR, I BEGAN TO NOTICE THAT WHEN I DROVE THE CAR WITH A COLD START (MORNINGS AND AFTER A FULL DAY OF WORK) THE CAR WOULD NOT RESPOND TO ME PRESSING ON THE GAS PEDAL. I WOULD PUSH DOWN, AND IT WOULD TAKE ABOUT 5-8 SECONDS FOR THE CAR TO ACTUALLY ACCELERATE AT ALL. THIS HAS BEEN HAPPENING ALMOST EVERY DAY FOR NEARLY A MONTH. MULTIPLE TIMES, I HAVE PULLED OUT OF A DRIVEWAY AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE MY CAR LITERALLY WOULDN'T GO. WE HAVE TAKEN IT TO THE SERVICE CENTER TWICE NOW, AND THEY HAVEN'T BEEN ABLE TO PULL ANY CODES OR FIND ANY ISSUES WRONG WITH IT. THESE NEEDS TO BE RESOLVED BEFORE SOMEONE IS SERIOUSLY INJURED. ## VIN PASSED ## CHEVROLET, MALIBU, 2018 ##
Corrective Action:
MY CAR WAS BOUGHT NEW IN DECEMBER 2018. STARTING IN APRIL OF 2018, WITH A LITTLE OVER 3000 MILES ON THE CAR, I BEGAN TO NOTICE THAT WHEN I DROVE THE CAR WITH A COLD START (MORNINGS AND AFTER A FULL DAY OF WORK) THE CAR WOULD NOT RESPOND TO ME PRESSING ON THE GAS PEDAL. I WOULD PUSH DOWN, AND IT WOULD TAKE ABOUT 5-8 SECONDS FOR THE CAR TO ACTUALLY ACCELERATE AT ALL. THIS HAS BEEN HAPPENING ALMOST EVERY DAY FOR NEARLY A MONTH. MULTIPLE TIMES, I HAVE PULLED OUT OF A DRIVEWAY AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE MY CAR LITERALLY WOULDN'T GO. WE HAVE TAKEN IT TO THE SERVICE CENTER TWICE NOW, AND THEY HAVEN'T BEEN ABLE TO PULL ANY CODES OR FIND ANY ISSUES WRONG WITH IT. THESE NEEDS TO BE RESOLVED BEFORE SOMEONE IS SERIOUSLY INJURED. ## VIN PASSED ## CHEVROLET, MALIBU, 2018 ##
Additional Notes:
MY CAR WAS BOUGHT NEW IN DECEMBER 2018. STARTING IN APRIL OF 2018, WITH A LITTLE OVER 3000 MILES ON THE CAR, I BEGAN TO NOTICE THAT WHEN I DROVE THE CAR WITH A COLD START (MORNINGS AND AFTER A FULL DAY OF WORK) THE CAR WOULD NOT RESPOND TO ME PRESSING ON THE GAS PEDAL. I WOULD PUSH DOWN, AND IT WOULD TAKE ABOUT 5-8 SECONDS FOR THE CAR TO ACTUALLY ACCELERATE AT ALL. THIS HAS BEEN HAPPENING ALMOST EVERY DAY FOR NEARLY A MONTH. MULTIPLE TIMES, I HAVE PULLED OUT OF A DRIVEWAY AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE MY CAR LITERALLY WOULDN'T GO. WE HAVE TAKEN IT TO THE SERVICE CENTER TWICE NOW, AND THEY HAVEN'T BEEN ABLE TO PULL ANY CODES OR FIND ANY ISSUES WRONG WITH IT. THESE NEEDS TO BE RESOLVED BEFORE SOMEONE IS SERIOUSLY INJURED. ## VIN PASSED ## CHEVROLET, MALIBU, 2018 ##
Mfg Campaign: 11217007
Recall Date: May 30, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR WAS BOUGHT NEW IN DECEMBER 2018. STARTING IN APRIL OF 2018, WITH A LITTLE OVER 3000 MILES ON THE CAR, I BEGAN TO NOTICE THAT WHEN I DROVE THE CAR WITH A COLD START (MORNINGS AND AFTER A FULL DAY OF WORK) THE CAR WOULD NOT RESPOND TO ME PRESSING ON THE GAS PEDAL. I WOULD PUSH DOWN, AND IT WOULD TAKE ABOUT 5-8 SECONDS FOR THE CAR TO ACTUALLY ACCELERATE AT ALL. THIS HAS BEEN HAPPENING ALMOST EVERY DAY FOR NEARLY A MONTH. MULTIPLE TIMES, I HAVE PULLED OUT OF A DRIVEWAY AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE MY CAR LITERALLY WOULDN'T GO. WE HAVE TAKEN IT TO THE SERVICE CENTER TWICE NOW, AND THEY HAVEN'T BEEN ABLE TO PULL ANY CODES OR FIND ANY ISSUES WRONG WITH IT. THESE NEEDS TO BE RESOLVED BEFORE SOMEONE IS SERIOUSLY INJURED. ## VIN PASSED ## CHEVROLET, MALIBU, 2018 ##
Corrective Action:
MY CAR WAS BOUGHT NEW IN DECEMBER 2018. STARTING IN APRIL OF 2018, WITH A LITTLE OVER 3000 MILES ON THE CAR, I BEGAN TO NOTICE THAT WHEN I DROVE THE CAR WITH A COLD START (MORNINGS AND AFTER A FULL DAY OF WORK) THE CAR WOULD NOT RESPOND TO ME PRESSING ON THE GAS PEDAL. I WOULD PUSH DOWN, AND IT WOULD TAKE ABOUT 5-8 SECONDS FOR THE CAR TO ACTUALLY ACCELERATE AT ALL. THIS HAS BEEN HAPPENING ALMOST EVERY DAY FOR NEARLY A MONTH. MULTIPLE TIMES, I HAVE PULLED OUT OF A DRIVEWAY AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE MY CAR LITERALLY WOULDN'T GO. WE HAVE TAKEN IT TO THE SERVICE CENTER TWICE NOW, AND THEY HAVEN'T BEEN ABLE TO PULL ANY CODES OR FIND ANY ISSUES WRONG WITH IT. THESE NEEDS TO BE RESOLVED BEFORE SOMEONE IS SERIOUSLY INJURED. ## VIN PASSED ## CHEVROLET, MALIBU, 2018 ##
Additional Notes:
MY CAR WAS BOUGHT NEW IN DECEMBER 2018. STARTING IN APRIL OF 2018, WITH A LITTLE OVER 3000 MILES ON THE CAR, I BEGAN TO NOTICE THAT WHEN I DROVE THE CAR WITH A COLD START (MORNINGS AND AFTER A FULL DAY OF WORK) THE CAR WOULD NOT RESPOND TO ME PRESSING ON THE GAS PEDAL. I WOULD PUSH DOWN, AND IT WOULD TAKE ABOUT 5-8 SECONDS FOR THE CAR TO ACTUALLY ACCELERATE AT ALL. THIS HAS BEEN HAPPENING ALMOST EVERY DAY FOR NEARLY A MONTH. MULTIPLE TIMES, I HAVE PULLED OUT OF A DRIVEWAY AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE MY CAR LITERALLY WOULDN'T GO. WE HAVE TAKEN IT TO THE SERVICE CENTER TWICE NOW, AND THEY HAVEN'T BEEN ABLE TO PULL ANY CODES OR FIND ANY ISSUES WRONG WITH IT. THESE NEEDS TO BE RESOLVED BEFORE SOMEONE IS SERIOUSLY INJURED. ## VIN PASSED ## CHEVROLET, MALIBU, 2018 ##
Mfg Campaign: 11217007
Recall Date: May 30, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
MY CAR WAS BOUGHT NEW IN DECEMBER 2018. STARTING IN APRIL OF 2018, WITH A LITTLE OVER 3000 MILES ON THE CAR, I BEGAN TO NOTICE THAT WHEN I DROVE THE CAR WITH A COLD START (MORNINGS AND AFTER A FULL DAY OF WORK) THE CAR WOULD NOT RESPOND TO ME PRESSING ON THE GAS PEDAL. I WOULD PUSH DOWN, AND IT WOULD TAKE ABOUT 5-8 SECONDS FOR THE CAR TO ACTUALLY ACCELERATE AT ALL. THIS HAS BEEN HAPPENING ALMOST EVERY DAY FOR NEARLY A MONTH. MULTIPLE TIMES, I HAVE PULLED OUT OF A DRIVEWAY AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE MY CAR LITERALLY WOULDN'T GO. WE HAVE TAKEN IT TO THE SERVICE CENTER TWICE NOW, AND THEY HAVEN'T BEEN ABLE TO PULL ANY CODES OR FIND ANY ISSUES WRONG WITH IT. THESE NEEDS TO BE RESOLVED BEFORE SOMEONE IS SERIOUSLY INJURED. ## VIN PASSED ## CHEVROLET, MALIBU, 2018 ##
Corrective Action:
MY CAR WAS BOUGHT NEW IN DECEMBER 2018. STARTING IN APRIL OF 2018, WITH A LITTLE OVER 3000 MILES ON THE CAR, I BEGAN TO NOTICE THAT WHEN I DROVE THE CAR WITH A COLD START (MORNINGS AND AFTER A FULL DAY OF WORK) THE CAR WOULD NOT RESPOND TO ME PRESSING ON THE GAS PEDAL. I WOULD PUSH DOWN, AND IT WOULD TAKE ABOUT 5-8 SECONDS FOR THE CAR TO ACTUALLY ACCELERATE AT ALL. THIS HAS BEEN HAPPENING ALMOST EVERY DAY FOR NEARLY A MONTH. MULTIPLE TIMES, I HAVE PULLED OUT OF A DRIVEWAY AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE MY CAR LITERALLY WOULDN'T GO. WE HAVE TAKEN IT TO THE SERVICE CENTER TWICE NOW, AND THEY HAVEN'T BEEN ABLE TO PULL ANY CODES OR FIND ANY ISSUES WRONG WITH IT. THESE NEEDS TO BE RESOLVED BEFORE SOMEONE IS SERIOUSLY INJURED. ## VIN PASSED ## CHEVROLET, MALIBU, 2018 ##
Additional Notes:
MY CAR WAS BOUGHT NEW IN DECEMBER 2018. STARTING IN APRIL OF 2018, WITH A LITTLE OVER 3000 MILES ON THE CAR, I BEGAN TO NOTICE THAT WHEN I DROVE THE CAR WITH A COLD START (MORNINGS AND AFTER A FULL DAY OF WORK) THE CAR WOULD NOT RESPOND TO ME PRESSING ON THE GAS PEDAL. I WOULD PUSH DOWN, AND IT WOULD TAKE ABOUT 5-8 SECONDS FOR THE CAR TO ACTUALLY ACCELERATE AT ALL. THIS HAS BEEN HAPPENING ALMOST EVERY DAY FOR NEARLY A MONTH. MULTIPLE TIMES, I HAVE PULLED OUT OF A DRIVEWAY AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE MY CAR LITERALLY WOULDN'T GO. WE HAVE TAKEN IT TO THE SERVICE CENTER TWICE NOW, AND THEY HAVEN'T BEEN ABLE TO PULL ANY CODES OR FIND ANY ISSUES WRONG WITH IT. THESE NEEDS TO BE RESOLVED BEFORE SOMEONE IS SERIOUSLY INJURED. ## VIN PASSED ## CHEVROLET, MALIBU, 2018 ##
Mfg Campaign: 11217007
Recall Date: May 30, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT THE RPM GAUGE INCREASED; HOWEVER, THE TRANSMISSION GEARS FAILED TO CHANGE OVER WHILE THE VEHICLE WAS DRIVING ON THE HIGHWAY. AS A RESULT, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE CONTACT HAD TO MANEUVER THE VEHICLE WITH EXTREME DIFFICULTY TO PREVENT A CRASH. INITIALLY, PERFORMANCE CHEVROLET (1005 W EHRINGHAUS ST, ELIZABETH CITY, NC 27909, 252-338-9100) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE WITH THE SERVICE CENTER MANAGER. FURTHER DIAGNOSTIC TESTING WAS NOT PROVIDED. A DEALER TEST DROVE THE VEHICLE WITH THE CONTACT AND DIAGNOSED THAT THE SPACER PLATE NEEDED TO BE REPLACED. A LOANER VEHICLE WAS PROVIDED FOR TWO DAYS. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WANTED THE VEHICLE BOUGHT BACK BY THE DEALER IF THERE WAS NO SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT THE RPM GAUGE INCREASED; HOWEVER, THE TRANSMISSION GEARS FAILED TO CHANGE OVER WHILE THE VEHICLE WAS DRIVING ON THE HIGHWAY. AS A RESULT, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE CONTACT HAD TO MANEUVER THE VEHICLE WITH EXTREME DIFFICULTY TO PREVENT A CRASH. INITIALLY, PERFORMANCE CHEVROLET (1005 W EHRINGHAUS ST, ELIZABETH CITY, NC 27909, 252-338-9100) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE WITH THE SERVICE CENTER MANAGER. FURTHER DIAGNOSTIC TESTING WAS NOT PROVIDED. A DEALER TEST DROVE THE VEHICLE WITH THE CONTACT AND DIAGNOSED THAT THE SPACER PLATE NEEDED TO BE REPLACED. A LOANER VEHICLE WAS PROVIDED FOR TWO DAYS. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WANTED THE VEHICLE BOUGHT BACK BY THE DEALER IF THERE WAS NO SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT THE RPM GAUGE INCREASED; HOWEVER, THE TRANSMISSION GEARS FAILED TO CHANGE OVER WHILE THE VEHICLE WAS DRIVING ON THE HIGHWAY. AS A RESULT, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE CONTACT HAD TO MANEUVER THE VEHICLE WITH EXTREME DIFFICULTY TO PREVENT A CRASH. INITIALLY, PERFORMANCE CHEVROLET (1005 W EHRINGHAUS ST, ELIZABETH CITY, NC 27909, 252-338-9100) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE WITH THE SERVICE CENTER MANAGER. FURTHER DIAGNOSTIC TESTING WAS NOT PROVIDED. A DEALER TEST DROVE THE VEHICLE WITH THE CONTACT AND DIAGNOSED THAT THE SPACER PLATE NEEDED TO BE REPLACED. A LOANER VEHICLE WAS PROVIDED FOR TWO DAYS. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WANTED THE VEHICLE BOUGHT BACK BY THE DEALER IF THERE WAS NO SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Mfg Campaign: 11210305
Recall Date: May 28, 2019
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT THE RPM GAUGE INCREASED; HOWEVER, THE TRANSMISSION GEARS FAILED TO CHANGE OVER WHILE THE VEHICLE WAS DRIVING ON THE HIGHWAY. AS A RESULT, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE CONTACT HAD TO MANEUVER THE VEHICLE WITH EXTREME DIFFICULTY TO PREVENT A CRASH. INITIALLY, PERFORMANCE CHEVROLET (1005 W EHRINGHAUS ST, ELIZABETH CITY, NC 27909, 252-338-9100) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE WITH THE SERVICE CENTER MANAGER. FURTHER DIAGNOSTIC TESTING WAS NOT PROVIDED. A DEALER TEST DROVE THE VEHICLE WITH THE CONTACT AND DIAGNOSED THAT THE SPACER PLATE NEEDED TO BE REPLACED. A LOANER VEHICLE WAS PROVIDED FOR TWO DAYS. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WANTED THE VEHICLE BOUGHT BACK BY THE DEALER IF THERE WAS NO SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT THE RPM GAUGE INCREASED; HOWEVER, THE TRANSMISSION GEARS FAILED TO CHANGE OVER WHILE THE VEHICLE WAS DRIVING ON THE HIGHWAY. AS A RESULT, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE CONTACT HAD TO MANEUVER THE VEHICLE WITH EXTREME DIFFICULTY TO PREVENT A CRASH. INITIALLY, PERFORMANCE CHEVROLET (1005 W EHRINGHAUS ST, ELIZABETH CITY, NC 27909, 252-338-9100) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE WITH THE SERVICE CENTER MANAGER. FURTHER DIAGNOSTIC TESTING WAS NOT PROVIDED. A DEALER TEST DROVE THE VEHICLE WITH THE CONTACT AND DIAGNOSED THAT THE SPACER PLATE NEEDED TO BE REPLACED. A LOANER VEHICLE WAS PROVIDED FOR TWO DAYS. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WANTED THE VEHICLE BOUGHT BACK BY THE DEALER IF THERE WAS NO SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT THE RPM GAUGE INCREASED; HOWEVER, THE TRANSMISSION GEARS FAILED TO CHANGE OVER WHILE THE VEHICLE WAS DRIVING ON THE HIGHWAY. AS A RESULT, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE CONTACT HAD TO MANEUVER THE VEHICLE WITH EXTREME DIFFICULTY TO PREVENT A CRASH. INITIALLY, PERFORMANCE CHEVROLET (1005 W EHRINGHAUS ST, ELIZABETH CITY, NC 27909, 252-338-9100) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE WITH THE SERVICE CENTER MANAGER. FURTHER DIAGNOSTIC TESTING WAS NOT PROVIDED. A DEALER TEST DROVE THE VEHICLE WITH THE CONTACT AND DIAGNOSED THAT THE SPACER PLATE NEEDED TO BE REPLACED. A LOANER VEHICLE WAS PROVIDED FOR TWO DAYS. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WANTED THE VEHICLE BOUGHT BACK BY THE DEALER IF THERE WAS NO SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Mfg Campaign: 11210305
Recall Date: May 28, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
PURCHASED 2018 CHEVY MALIBU WITH 4,200 BUT NEW DUE TO IT BEING A DEALER COURTESY CAR ON 12/18/18, ON 1/7/19 THE CAR WOULD NOT ACCELERATE WHILE STATIONARY IN A PARKING LOT ATTEMPTING TO PULL OUT OF THE PARKING SPOT. I PUT THE CAR IN PARK AND WHEN SHIFTING BACK TO DRIVE THE TRANSMISSION SLAMMED INTO GEAR AND THE ACCELERATOR BARELY RESPONDED AND THE CAR REVVED TO OVER 5,000 RPM'S. I TOOK INTO SUPERIOR CHEVROLET ON 1/8/19, ON 1/11/19 THEY STILL DID NOT KNOW WHAT THE ISSUE WAS AND WERE UNABLE TO DUPLICATE IT. ON 1/4/19 THE DEALERSHIP SAID THEY WERE CONNECTING THE CAR TO A MACHINE THAT WOULD SUPPLY THE SMALLEST SPECS OF THE CAR TO SEND TO GM ENGINEERS, ON 1/16/19 THE GM ENGINEERS ADVISED TO REPLACE THE TCM (TRANSMISSION CONTROL MODULE). TCM WAS REPLACED AND THE CAR WAS PICKED UP ON 1/18/19. ON 5/22/19 WHILE DRIVING THROUGH AN INTERSECTION THE ACCELERATOR FAILED TO RESPOND AGAIN AND REVVED TO 5,500 RPM'S. IT TOOK APPROX ONE MINUTE FOR THE ACCELERATOR TO RESPOND IN THE MEANTIME I WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. I TOOK THE CAR BACK TO SUPERIOR CHEVROLET ON 5/23/19 REPORTING THE ACCELERATOR DID NOT RESPOND AGAIN AS IT HAD IN JANUARY. THE TECHS WERE UNABLE TO DUPLICATE THE ISSUE AGAIN AND THE SERVICE MANAGER DROVE THE CAR HOME TO SEE IF IT WOULD DUPLICATE, IT DID NOT. ON 5/24/19 I WAS ADVISED THEY UPDATED THE COMPUTER AND THAT SHOULD RESOLVE THE PROBLEM THIS TIME. THE FIRST FAILURE HAPPENED AT APPROX 4,700 MILES. THE SECOND OCCURRING AT APPROX 11,700. THE CONSUMER STATED UPON THE 3RD FAILURE THE ONSTAR DIAGNOSTIC STATED THAT THERE WAS AN ISSUE WITH THE ENGINE AND TRANSMISSION SYSTEM. *JS
Corrective Action:
PURCHASED 2018 CHEVY MALIBU WITH 4,200 BUT NEW DUE TO IT BEING A DEALER COURTESY CAR ON 12/18/18, ON 1/7/19 THE CAR WOULD NOT ACCELERATE WHILE STATIONARY IN A PARKING LOT ATTEMPTING TO PULL OUT OF THE PARKING SPOT. I PUT THE CAR IN PARK AND WHEN SHIFTING BACK TO DRIVE THE TRANSMISSION SLAMMED INTO GEAR AND THE ACCELERATOR BARELY RESPONDED AND THE CAR REVVED TO OVER 5,000 RPM'S. I TOOK INTO SUPERIOR CHEVROLET ON 1/8/19, ON 1/11/19 THEY STILL DID NOT KNOW WHAT THE ISSUE WAS AND WERE UNABLE TO DUPLICATE IT. ON 1/4/19 THE DEALERSHIP SAID THEY WERE CONNECTING THE CAR TO A MACHINE THAT WOULD SUPPLY THE SMALLEST SPECS OF THE CAR TO SEND TO GM ENGINEERS, ON 1/16/19 THE GM ENGINEERS ADVISED TO REPLACE THE TCM (TRANSMISSION CONTROL MODULE). TCM WAS REPLACED AND THE CAR WAS PICKED UP ON 1/18/19. ON 5/22/19 WHILE DRIVING THROUGH AN INTERSECTION THE ACCELERATOR FAILED TO RESPOND AGAIN AND REVVED TO 5,500 RPM'S. IT TOOK APPROX ONE MINUTE FOR THE ACCELERATOR TO RESPOND IN THE MEANTIME I WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. I TOOK THE CAR BACK TO SUPERIOR CHEVROLET ON 5/23/19 REPORTING THE ACCELERATOR DID NOT RESPOND AGAIN AS IT HAD IN JANUARY. THE TECHS WERE UNABLE TO DUPLICATE THE ISSUE AGAIN AND THE SERVICE MANAGER DROVE THE CAR HOME TO SEE IF IT WOULD DUPLICATE, IT DID NOT. ON 5/24/19 I WAS ADVISED THEY UPDATED THE COMPUTER AND THAT SHOULD RESOLVE THE PROBLEM THIS TIME. THE FIRST FAILURE HAPPENED AT APPROX 4,700 MILES. THE SECOND OCCURRING AT APPROX 11,700. THE CONSUMER STATED UPON THE 3RD FAILURE THE ONSTAR DIAGNOSTIC STATED THAT THERE WAS AN ISSUE WITH THE ENGINE AND TRANSMISSION SYSTEM. *JS
Additional Notes:
PURCHASED 2018 CHEVY MALIBU WITH 4,200 BUT NEW DUE TO IT BEING A DEALER COURTESY CAR ON 12/18/18, ON 1/7/19 THE CAR WOULD NOT ACCELERATE WHILE STATIONARY IN A PARKING LOT ATTEMPTING TO PULL OUT OF THE PARKING SPOT. I PUT THE CAR IN PARK AND WHEN SHIFTING BACK TO DRIVE THE TRANSMISSION SLAMMED INTO GEAR AND THE ACCELERATOR BARELY RESPONDED AND THE CAR REVVED TO OVER 5,000 RPM'S. I TOOK INTO SUPERIOR CHEVROLET ON 1/8/19, ON 1/11/19 THEY STILL DID NOT KNOW WHAT THE ISSUE WAS AND WERE UNABLE TO DUPLICATE IT. ON 1/4/19 THE DEALERSHIP SAID THEY WERE CONNECTING THE CAR TO A MACHINE THAT WOULD SUPPLY THE SMALLEST SPECS OF THE CAR TO SEND TO GM ENGINEERS, ON 1/16/19 THE GM ENGINEERS ADVISED TO REPLACE THE TCM (TRANSMISSION CONTROL MODULE). TCM WAS REPLACED AND THE CAR WAS PICKED UP ON 1/18/19. ON 5/22/19 WHILE DRIVING THROUGH AN INTERSECTION THE ACCELERATOR FAILED TO RESPOND AGAIN AND REVVED TO 5,500 RPM'S. IT TOOK APPROX ONE MINUTE FOR THE ACCELERATOR TO RESPOND IN THE MEANTIME I WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. I TOOK THE CAR BACK TO SUPERIOR CHEVROLET ON 5/23/19 REPORTING THE ACCELERATOR DID NOT RESPOND AGAIN AS IT HAD IN JANUARY. THE TECHS WERE UNABLE TO DUPLICATE THE ISSUE AGAIN AND THE SERVICE MANAGER DROVE THE CAR HOME TO SEE IF IT WOULD DUPLICATE, IT DID NOT. ON 5/24/19 I WAS ADVISED THEY UPDATED THE COMPUTER AND THAT SHOULD RESOLVE THE PROBLEM THIS TIME. THE FIRST FAILURE HAPPENED AT APPROX 4,700 MILES. THE SECOND OCCURRING AT APPROX 11,700. THE CONSUMER STATED UPON THE 3RD FAILURE THE ONSTAR DIAGNOSTIC STATED THAT THERE WAS AN ISSUE WITH THE ENGINE AND TRANSMISSION SYSTEM. *JS
Mfg Campaign: 11209997
Recall Date: May 25, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
PURCHASED 2018 CHEVY MALIBU WITH 4,200 BUT NEW DUE TO IT BEING A DEALER COURTESY CAR ON 12/18/18, ON 1/7/19 THE CAR WOULD NOT ACCELERATE WHILE STATIONARY IN A PARKING LOT ATTEMPTING TO PULL OUT OF THE PARKING SPOT. I PUT THE CAR IN PARK AND WHEN SHIFTING BACK TO DRIVE THE TRANSMISSION SLAMMED INTO GEAR AND THE ACCELERATOR BARELY RESPONDED AND THE CAR REVVED TO OVER 5,000 RPM'S. I TOOK INTO SUPERIOR CHEVROLET ON 1/8/19, ON 1/11/19 THEY STILL DID NOT KNOW WHAT THE ISSUE WAS AND WERE UNABLE TO DUPLICATE IT. ON 1/4/19 THE DEALERSHIP SAID THEY WERE CONNECTING THE CAR TO A MACHINE THAT WOULD SUPPLY THE SMALLEST SPECS OF THE CAR TO SEND TO GM ENGINEERS, ON 1/16/19 THE GM ENGINEERS ADVISED TO REPLACE THE TCM (TRANSMISSION CONTROL MODULE). TCM WAS REPLACED AND THE CAR WAS PICKED UP ON 1/18/19. ON 5/22/19 WHILE DRIVING THROUGH AN INTERSECTION THE ACCELERATOR FAILED TO RESPOND AGAIN AND REVVED TO 5,500 RPM'S. IT TOOK APPROX ONE MINUTE FOR THE ACCELERATOR TO RESPOND IN THE MEANTIME I WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. I TOOK THE CAR BACK TO SUPERIOR CHEVROLET ON 5/23/19 REPORTING THE ACCELERATOR DID NOT RESPOND AGAIN AS IT HAD IN JANUARY. THE TECHS WERE UNABLE TO DUPLICATE THE ISSUE AGAIN AND THE SERVICE MANAGER DROVE THE CAR HOME TO SEE IF IT WOULD DUPLICATE, IT DID NOT. ON 5/24/19 I WAS ADVISED THEY UPDATED THE COMPUTER AND THAT SHOULD RESOLVE THE PROBLEM THIS TIME. THE FIRST FAILURE HAPPENED AT APPROX 4,700 MILES. THE SECOND OCCURRING AT APPROX 11,700. THE CONSUMER STATED UPON THE 3RD FAILURE THE ONSTAR DIAGNOSTIC STATED THAT THERE WAS AN ISSUE WITH THE ENGINE AND TRANSMISSION SYSTEM. *JS
Corrective Action:
PURCHASED 2018 CHEVY MALIBU WITH 4,200 BUT NEW DUE TO IT BEING A DEALER COURTESY CAR ON 12/18/18, ON 1/7/19 THE CAR WOULD NOT ACCELERATE WHILE STATIONARY IN A PARKING LOT ATTEMPTING TO PULL OUT OF THE PARKING SPOT. I PUT THE CAR IN PARK AND WHEN SHIFTING BACK TO DRIVE THE TRANSMISSION SLAMMED INTO GEAR AND THE ACCELERATOR BARELY RESPONDED AND THE CAR REVVED TO OVER 5,000 RPM'S. I TOOK INTO SUPERIOR CHEVROLET ON 1/8/19, ON 1/11/19 THEY STILL DID NOT KNOW WHAT THE ISSUE WAS AND WERE UNABLE TO DUPLICATE IT. ON 1/4/19 THE DEALERSHIP SAID THEY WERE CONNECTING THE CAR TO A MACHINE THAT WOULD SUPPLY THE SMALLEST SPECS OF THE CAR TO SEND TO GM ENGINEERS, ON 1/16/19 THE GM ENGINEERS ADVISED TO REPLACE THE TCM (TRANSMISSION CONTROL MODULE). TCM WAS REPLACED AND THE CAR WAS PICKED UP ON 1/18/19. ON 5/22/19 WHILE DRIVING THROUGH AN INTERSECTION THE ACCELERATOR FAILED TO RESPOND AGAIN AND REVVED TO 5,500 RPM'S. IT TOOK APPROX ONE MINUTE FOR THE ACCELERATOR TO RESPOND IN THE MEANTIME I WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. I TOOK THE CAR BACK TO SUPERIOR CHEVROLET ON 5/23/19 REPORTING THE ACCELERATOR DID NOT RESPOND AGAIN AS IT HAD IN JANUARY. THE TECHS WERE UNABLE TO DUPLICATE THE ISSUE AGAIN AND THE SERVICE MANAGER DROVE THE CAR HOME TO SEE IF IT WOULD DUPLICATE, IT DID NOT. ON 5/24/19 I WAS ADVISED THEY UPDATED THE COMPUTER AND THAT SHOULD RESOLVE THE PROBLEM THIS TIME. THE FIRST FAILURE HAPPENED AT APPROX 4,700 MILES. THE SECOND OCCURRING AT APPROX 11,700. THE CONSUMER STATED UPON THE 3RD FAILURE THE ONSTAR DIAGNOSTIC STATED THAT THERE WAS AN ISSUE WITH THE ENGINE AND TRANSMISSION SYSTEM. *JS
Additional Notes:
PURCHASED 2018 CHEVY MALIBU WITH 4,200 BUT NEW DUE TO IT BEING A DEALER COURTESY CAR ON 12/18/18, ON 1/7/19 THE CAR WOULD NOT ACCELERATE WHILE STATIONARY IN A PARKING LOT ATTEMPTING TO PULL OUT OF THE PARKING SPOT. I PUT THE CAR IN PARK AND WHEN SHIFTING BACK TO DRIVE THE TRANSMISSION SLAMMED INTO GEAR AND THE ACCELERATOR BARELY RESPONDED AND THE CAR REVVED TO OVER 5,000 RPM'S. I TOOK INTO SUPERIOR CHEVROLET ON 1/8/19, ON 1/11/19 THEY STILL DID NOT KNOW WHAT THE ISSUE WAS AND WERE UNABLE TO DUPLICATE IT. ON 1/4/19 THE DEALERSHIP SAID THEY WERE CONNECTING THE CAR TO A MACHINE THAT WOULD SUPPLY THE SMALLEST SPECS OF THE CAR TO SEND TO GM ENGINEERS, ON 1/16/19 THE GM ENGINEERS ADVISED TO REPLACE THE TCM (TRANSMISSION CONTROL MODULE). TCM WAS REPLACED AND THE CAR WAS PICKED UP ON 1/18/19. ON 5/22/19 WHILE DRIVING THROUGH AN INTERSECTION THE ACCELERATOR FAILED TO RESPOND AGAIN AND REVVED TO 5,500 RPM'S. IT TOOK APPROX ONE MINUTE FOR THE ACCELERATOR TO RESPOND IN THE MEANTIME I WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. I TOOK THE CAR BACK TO SUPERIOR CHEVROLET ON 5/23/19 REPORTING THE ACCELERATOR DID NOT RESPOND AGAIN AS IT HAD IN JANUARY. THE TECHS WERE UNABLE TO DUPLICATE THE ISSUE AGAIN AND THE SERVICE MANAGER DROVE THE CAR HOME TO SEE IF IT WOULD DUPLICATE, IT DID NOT. ON 5/24/19 I WAS ADVISED THEY UPDATED THE COMPUTER AND THAT SHOULD RESOLVE THE PROBLEM THIS TIME. THE FIRST FAILURE HAPPENED AT APPROX 4,700 MILES. THE SECOND OCCURRING AT APPROX 11,700. THE CONSUMER STATED UPON THE 3RD FAILURE THE ONSTAR DIAGNOSTIC STATED THAT THERE WAS AN ISSUE WITH THE ENGINE AND TRANSMISSION SYSTEM. *JS
Mfg Campaign: 11209997
Recall Date: May 25, 2019
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