Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
Consumer Complaints
247 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a message that’s pops up on my dashboard when I cut my car off saying “car not in park” when I have in fact put it in park. I have to jiggle and constantly press the gear shift in order for the message to go away .My safety was fine , I’m just scared that I may not see the message and my car could potentially start rolling backwards or forward. My car has been doing this for about 6-8 months .
Corrective Action:
There is a message that’s pops up on my dashboard when I cut my car off saying “car not in park” when I have in fact put it in park. I have to jiggle and constantly press the gear shift in order for the message to go away .My safety was fine , I’m just scared that I may not see the message and my car could potentially start rolling backwards or forward. My car has been doing this for about 6-8 months .
Additional Notes:
There is a message that’s pops up on my dashboard when I cut my car off saying “car not in park” when I have in fact put it in park. I have to jiggle and constantly press the gear shift in order for the message to go away .My safety was fine , I’m just scared that I may not see the message and my car could potentially start rolling backwards or forward. My car has been doing this for about 6-8 months .
Mfg Campaign: 11595296
Recall Date: Jun 19, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Chevrolet Malibu. The contact stated that the vehicle was parked and while attempting to turn off the vehicle, the message "Shift to Park" was displayed. The contact shifted out of park(P) and shifted back to park(P) several times until vehicle responded as needed. Additionally, the contact stated that the failure recurred while her daughter had attempted to turn off the vehicle while the vehicle was parked. The contact's daughter was unable to successfully shift to park(P) and allowed the vehicle to turn off independently after a while. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 56,000.
Corrective Action:
The contact owns a 2020 Chevrolet Malibu. The contact stated that the vehicle was parked and while attempting to turn off the vehicle, the message "Shift to Park" was displayed. The contact shifted out of park(P) and shifted back to park(P) several times until vehicle responded as needed. Additionally, the contact stated that the failure recurred while her daughter had attempted to turn off the vehicle while the vehicle was parked. The contact's daughter was unable to successfully shift to park(P) and allowed the vehicle to turn off independently after a while. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 56,000.
Additional Notes:
The contact owns a 2020 Chevrolet Malibu. The contact stated that the vehicle was parked and while attempting to turn off the vehicle, the message "Shift to Park" was displayed. The contact shifted out of park(P) and shifted back to park(P) several times until vehicle responded as needed. Additionally, the contact stated that the failure recurred while her daughter had attempted to turn off the vehicle while the vehicle was parked. The contact's daughter was unable to successfully shift to park(P) and allowed the vehicle to turn off independently after a while. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 56,000.
Mfg Campaign: 11594412
Recall Date: Jun 14, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake pump in my 2020 Chevrolet Malibu LT 1.5 malfunctioned on 05/25/2024. My car had approximately 85,193 miles on the odometer when this occured. I was driving down the interstate on 05/25/2024 when I went to apply the brake pedal and it was completely stuck. I had to swerve into the grass on the side of the interstate to avoid collision. After I had the car towed home, I had a mechanic run a system diagnostic test on the car which showed an error/defective code for the brake pressure sensor.
Corrective Action:
The brake pump in my 2020 Chevrolet Malibu LT 1.5 malfunctioned on 05/25/2024. My car had approximately 85,193 miles on the odometer when this occured. I was driving down the interstate on 05/25/2024 when I went to apply the brake pedal and it was completely stuck. I had to swerve into the grass on the side of the interstate to avoid collision. After I had the car towed home, I had a mechanic run a system diagnostic test on the car which showed an error/defective code for the brake pressure sensor.
Additional Notes:
The brake pump in my 2020 Chevrolet Malibu LT 1.5 malfunctioned on 05/25/2024. My car had approximately 85,193 miles on the odometer when this occured. I was driving down the interstate on 05/25/2024 when I went to apply the brake pedal and it was completely stuck. I had to swerve into the grass on the side of the interstate to avoid collision. After I had the car towed home, I had a mechanic run a system diagnostic test on the car which showed an error/defective code for the brake pressure sensor.
Mfg Campaign: 11593629
Recall Date: Jun 11, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The brake pump in my 2020 Chevrolet Malibu LT 1.5 malfunctioned on 05/25/2024. My car had approximately 85,193 miles on the odometer when this occured. I was driving down the interstate on 05/25/2024 when I went to apply the brake pedal and it was completely stuck. I had to swerve into the grass on the side of the interstate to avoid collision. After I had the car towed home, I had a mechanic run a system diagnostic test on the car which showed an error/defective code for the brake pressure sensor.
Corrective Action:
The brake pump in my 2020 Chevrolet Malibu LT 1.5 malfunctioned on 05/25/2024. My car had approximately 85,193 miles on the odometer when this occured. I was driving down the interstate on 05/25/2024 when I went to apply the brake pedal and it was completely stuck. I had to swerve into the grass on the side of the interstate to avoid collision. After I had the car towed home, I had a mechanic run a system diagnostic test on the car which showed an error/defective code for the brake pressure sensor.
Additional Notes:
The brake pump in my 2020 Chevrolet Malibu LT 1.5 malfunctioned on 05/25/2024. My car had approximately 85,193 miles on the odometer when this occured. I was driving down the interstate on 05/25/2024 when I went to apply the brake pedal and it was completely stuck. I had to swerve into the grass on the side of the interstate to avoid collision. After I had the car towed home, I had a mechanic run a system diagnostic test on the car which showed an error/defective code for the brake pressure sensor.
Mfg Campaign: 11593629
Recall Date: Jun 11, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When this issue first started. My display said put the driver window down then back up. Seconds after following this prompt my car display says shift to park. I was already in park and had shut the engine off. When I open the driver door my horn beeps 2 times and my start button is yellow not allowing me to turn the vehicle completely off. As the days pass my 2020 Chevy Malibu now says shift to park Everytime I go to get out of it. Today when this happened I was trying to get it to read my vehicle was in park for about 20-30 minutes. Finally after wiggling my shifter the display disappeared.
Corrective Action:
When this issue first started. My display said put the driver window down then back up. Seconds after following this prompt my car display says shift to park. I was already in park and had shut the engine off. When I open the driver door my horn beeps 2 times and my start button is yellow not allowing me to turn the vehicle completely off. As the days pass my 2020 Chevy Malibu now says shift to park Everytime I go to get out of it. Today when this happened I was trying to get it to read my vehicle was in park for about 20-30 minutes. Finally after wiggling my shifter the display disappeared.
Additional Notes:
When this issue first started. My display said put the driver window down then back up. Seconds after following this prompt my car display says shift to park. I was already in park and had shut the engine off. When I open the driver door my horn beeps 2 times and my start button is yellow not allowing me to turn the vehicle completely off. As the days pass my 2020 Chevy Malibu now says shift to park Everytime I go to get out of it. Today when this happened I was trying to get it to read my vehicle was in park for about 20-30 minutes. Finally after wiggling my shifter the display disappeared.
Mfg Campaign: 11592962
Recall Date: Jun 7, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When this issue first started. My display said put the driver window down then back up. Seconds after following this prompt my car display says shift to park. I was already in park and had shut the engine off. When I open the driver door my horn beeps 2 times and my start button is yellow not allowing me to turn the vehicle completely off. As the days pass my 2020 Chevy Malibu now says shift to park Everytime I go to get out of it. Today when this happened I was trying to get it to read my vehicle was in park for about 20-30 minutes. Finally after wiggling my shifter the display disappeared.
Corrective Action:
When this issue first started. My display said put the driver window down then back up. Seconds after following this prompt my car display says shift to park. I was already in park and had shut the engine off. When I open the driver door my horn beeps 2 times and my start button is yellow not allowing me to turn the vehicle completely off. As the days pass my 2020 Chevy Malibu now says shift to park Everytime I go to get out of it. Today when this happened I was trying to get it to read my vehicle was in park for about 20-30 minutes. Finally after wiggling my shifter the display disappeared.
Additional Notes:
When this issue first started. My display said put the driver window down then back up. Seconds after following this prompt my car display says shift to park. I was already in park and had shut the engine off. When I open the driver door my horn beeps 2 times and my start button is yellow not allowing me to turn the vehicle completely off. As the days pass my 2020 Chevy Malibu now says shift to park Everytime I go to get out of it. Today when this happened I was trying to get it to read my vehicle was in park for about 20-30 minutes. Finally after wiggling my shifter the display disappeared.
Mfg Campaign: 11592962
Recall Date: Jun 7, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The gear shift DOES NOT recognize when the car is in park. The entire transmission was replaced last year under warranty, but the gear shift is not covered. When putting the car in park, the screen shows “P” for park, but also displays “!Shift to Park!” and beeps nonstop. When this issue first happened, a simple jiggle of the gear shift handle would make it go away. Over time it turned into yanking the shift, then moving from park to drive and back again over and over, then driving around the parking lot and trying to turn it off repeatedly, and now today the car did not shut off for 3 hours despite all of my efforts. I have been late to work MANY times, I have drained my battery several times, and my anxiety has never been higher with this car. The engine turns off, but the battery stays on. My husband had to unhook the battery entirely from under the hood for it to turn off after THREE HOURS. After doing research, I found it would be over $300 to replace the entire assembly (plus labor), and 2020-21 models are not covered under this recall affecting LITERALLY EVERY OTHER MALIBU IN EXISTENCE. PLEASE!!!!!!!!!!!!!!! Fix the problem!!! recall this PLEASE! I cannot afford to fix this myself (with no guarantee it would even fix the issue) and cannot afford to buy a different car. This is ridiculous!!!!!!!
Corrective Action:
The gear shift DOES NOT recognize when the car is in park. The entire transmission was replaced last year under warranty, but the gear shift is not covered. When putting the car in park, the screen shows “P” for park, but also displays “!Shift to Park!” and beeps nonstop. When this issue first happened, a simple jiggle of the gear shift handle would make it go away. Over time it turned into yanking the shift, then moving from park to drive and back again over and over, then driving around the parking lot and trying to turn it off repeatedly, and now today the car did not shut off for 3 hours despite all of my efforts. I have been late to work MANY times, I have drained my battery several times, and my anxiety has never been higher with this car. The engine turns off, but the battery stays on. My husband had to unhook the battery entirely from under the hood for it to turn off after THREE HOURS. After doing research, I found it would be over $300 to replace the entire assembly (plus labor), and 2020-21 models are not covered under this recall affecting LITERALLY EVERY OTHER MALIBU IN EXISTENCE. PLEASE!!!!!!!!!!!!!!! Fix the problem!!! recall this PLEASE! I cannot afford to fix this myself (with no guarantee it would even fix the issue) and cannot afford to buy a different car. This is ridiculous!!!!!!!
Additional Notes:
The gear shift DOES NOT recognize when the car is in park. The entire transmission was replaced last year under warranty, but the gear shift is not covered. When putting the car in park, the screen shows “P” for park, but also displays “!Shift to Park!” and beeps nonstop. When this issue first happened, a simple jiggle of the gear shift handle would make it go away. Over time it turned into yanking the shift, then moving from park to drive and back again over and over, then driving around the parking lot and trying to turn it off repeatedly, and now today the car did not shut off for 3 hours despite all of my efforts. I have been late to work MANY times, I have drained my battery several times, and my anxiety has never been higher with this car. The engine turns off, but the battery stays on. My husband had to unhook the battery entirely from under the hood for it to turn off after THREE HOURS. After doing research, I found it would be over $300 to replace the entire assembly (plus labor), and 2020-21 models are not covered under this recall affecting LITERALLY EVERY OTHER MALIBU IN EXISTENCE. PLEASE!!!!!!!!!!!!!!! Fix the problem!!! recall this PLEASE! I cannot afford to fix this myself (with no guarantee it would even fix the issue) and cannot afford to buy a different car. This is ridiculous!!!!!!!
Mfg Campaign: 11593159
Recall Date: Jun 7, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The gear shift DOES NOT recognize when the car is in park. The entire transmission was replaced last year under warranty, but the gear shift is not covered. When putting the car in park, the screen shows “P” for park, but also displays “!Shift to Park!” and beeps nonstop. When this issue first happened, a simple jiggle of the gear shift handle would make it go away. Over time it turned into yanking the shift, then moving from park to drive and back again over and over, then driving around the parking lot and trying to turn it off repeatedly, and now today the car did not shut off for 3 hours despite all of my efforts. I have been late to work MANY times, I have drained my battery several times, and my anxiety has never been higher with this car. The engine turns off, but the battery stays on. My husband had to unhook the battery entirely from under the hood for it to turn off after THREE HOURS. After doing research, I found it would be over $300 to replace the entire assembly (plus labor), and 2020-21 models are not covered under this recall affecting LITERALLY EVERY OTHER MALIBU IN EXISTENCE. PLEASE!!!!!!!!!!!!!!! Fix the problem!!! recall this PLEASE! I cannot afford to fix this myself (with no guarantee it would even fix the issue) and cannot afford to buy a different car. This is ridiculous!!!!!!!
Corrective Action:
The gear shift DOES NOT recognize when the car is in park. The entire transmission was replaced last year under warranty, but the gear shift is not covered. When putting the car in park, the screen shows “P” for park, but also displays “!Shift to Park!” and beeps nonstop. When this issue first happened, a simple jiggle of the gear shift handle would make it go away. Over time it turned into yanking the shift, then moving from park to drive and back again over and over, then driving around the parking lot and trying to turn it off repeatedly, and now today the car did not shut off for 3 hours despite all of my efforts. I have been late to work MANY times, I have drained my battery several times, and my anxiety has never been higher with this car. The engine turns off, but the battery stays on. My husband had to unhook the battery entirely from under the hood for it to turn off after THREE HOURS. After doing research, I found it would be over $300 to replace the entire assembly (plus labor), and 2020-21 models are not covered under this recall affecting LITERALLY EVERY OTHER MALIBU IN EXISTENCE. PLEASE!!!!!!!!!!!!!!! Fix the problem!!! recall this PLEASE! I cannot afford to fix this myself (with no guarantee it would even fix the issue) and cannot afford to buy a different car. This is ridiculous!!!!!!!
Additional Notes:
The gear shift DOES NOT recognize when the car is in park. The entire transmission was replaced last year under warranty, but the gear shift is not covered. When putting the car in park, the screen shows “P” for park, but also displays “!Shift to Park!” and beeps nonstop. When this issue first happened, a simple jiggle of the gear shift handle would make it go away. Over time it turned into yanking the shift, then moving from park to drive and back again over and over, then driving around the parking lot and trying to turn it off repeatedly, and now today the car did not shut off for 3 hours despite all of my efforts. I have been late to work MANY times, I have drained my battery several times, and my anxiety has never been higher with this car. The engine turns off, but the battery stays on. My husband had to unhook the battery entirely from under the hood for it to turn off after THREE HOURS. After doing research, I found it would be over $300 to replace the entire assembly (plus labor), and 2020-21 models are not covered under this recall affecting LITERALLY EVERY OTHER MALIBU IN EXISTENCE. PLEASE!!!!!!!!!!!!!!! Fix the problem!!! recall this PLEASE! I cannot afford to fix this myself (with no guarantee it would even fix the issue) and cannot afford to buy a different car. This is ridiculous!!!!!!!
Mfg Campaign: 11593159
Recall Date: Jun 7, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The TMC and MAF sensor goes out within 100,000 Mileage
Corrective Action:
The TMC and MAF sensor goes out within 100,000 Mileage
Additional Notes:
The TMC and MAF sensor goes out within 100,000 Mileage
Mfg Campaign: 11590620
Recall Date: May 24, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car had numerous times of completely turning off mid drive and was taken into a certified dealer for inspection, with a conclusion that nothing was wrong. The transmission has failed (03/22/24) and has been recently replaced upon diagnostics from certified dealer. 2 days later after receiving vehicle from transmission fix (04/20/2024) the vehicle began to experience Electronic Stability Control errors and caused steering assist to also fail mid drive and cause a locked steering wheel. These errors occurred (04/22/2024 and 04/23/2024) How was your safety or the safety of others put at risk? All of these factors explained above have happened during a drive and has put me at risk of numerous accidents that could have been fatal. The most recent one dated above, happened in the middle of the road with little to no where to safely pull over and restart the car system. Again, could have resulted in a fatal accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Electronic errors of the vehicle shutting off was unable to be reproduced or confirmed by dealer. Transmission failure has been confirmed and replace. ESC and steering assist has yet to be confirmed from dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This vehicle has been inspected by numerous dealers and or auto shops with little to no help in fixing any problems. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I also have warning lights from all times I have experienced failures or warnings from the vehicle and will be providing this.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car had numerous times of completely turning off mid drive and was taken into a certified dealer for inspection, with a conclusion that nothing was wrong. The transmission has failed (03/22/24) and has been recently replaced upon diagnostics from certified dealer. 2 days later after receiving vehicle from transmission fix (04/20/2024) the vehicle began to experience Electronic Stability Control errors and caused steering assist to also fail mid drive and cause a locked steering wheel. These errors occurred (04/22/2024 and 04/23/2024) How was your safety or the safety of others put at risk? All of these factors explained above have happened during a drive and has put me at risk of numerous accidents that could have been fatal. The most recent one dated above, happened in the middle of the road with little to no where to safely pull over and restart the car system. Again, could have resulted in a fatal accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Electronic errors of the vehicle shutting off was unable to be reproduced or confirmed by dealer. Transmission failure has been confirmed and replace. ESC and steering assist has yet to be confirmed from dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This vehicle has been inspected by numerous dealers and or auto shops with little to no help in fixing any problems. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I also have warning lights from all times I have experienced failures or warnings from the vehicle and will be providing this.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car had numerous times of completely turning off mid drive and was taken into a certified dealer for inspection, with a conclusion that nothing was wrong. The transmission has failed (03/22/24) and has been recently replaced upon diagnostics from certified dealer. 2 days later after receiving vehicle from transmission fix (04/20/2024) the vehicle began to experience Electronic Stability Control errors and caused steering assist to also fail mid drive and cause a locked steering wheel. These errors occurred (04/22/2024 and 04/23/2024) How was your safety or the safety of others put at risk? All of these factors explained above have happened during a drive and has put me at risk of numerous accidents that could have been fatal. The most recent one dated above, happened in the middle of the road with little to no where to safely pull over and restart the car system. Again, could have resulted in a fatal accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Electronic errors of the vehicle shutting off was unable to be reproduced or confirmed by dealer. Transmission failure has been confirmed and replace. ESC and steering assist has yet to be confirmed from dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This vehicle has been inspected by numerous dealers and or auto shops with little to no help in fixing any problems. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I also have warning lights from all times I have experienced failures or warnings from the vehicle and will be providing this.
Mfg Campaign: 11585090
Recall Date: Apr 24, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car had numerous times of completely turning off mid drive and was taken into a certified dealer for inspection, with a conclusion that nothing was wrong. The transmission has failed (03/22/24) and has been recently replaced upon diagnostics from certified dealer. 2 days later after receiving vehicle from transmission fix (04/20/2024) the vehicle began to experience Electronic Stability Control errors and caused steering assist to also fail mid drive and cause a locked steering wheel. These errors occurred (04/22/2024 and 04/23/2024) How was your safety or the safety of others put at risk? All of these factors explained above have happened during a drive and has put me at risk of numerous accidents that could have been fatal. The most recent one dated above, happened in the middle of the road with little to no where to safely pull over and restart the car system. Again, could have resulted in a fatal accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Electronic errors of the vehicle shutting off was unable to be reproduced or confirmed by dealer. Transmission failure has been confirmed and replace. ESC and steering assist has yet to be confirmed from dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This vehicle has been inspected by numerous dealers and or auto shops with little to no help in fixing any problems. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I also have warning lights from all times I have experienced failures or warnings from the vehicle and will be providing this.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car had numerous times of completely turning off mid drive and was taken into a certified dealer for inspection, with a conclusion that nothing was wrong. The transmission has failed (03/22/24) and has been recently replaced upon diagnostics from certified dealer. 2 days later after receiving vehicle from transmission fix (04/20/2024) the vehicle began to experience Electronic Stability Control errors and caused steering assist to also fail mid drive and cause a locked steering wheel. These errors occurred (04/22/2024 and 04/23/2024) How was your safety or the safety of others put at risk? All of these factors explained above have happened during a drive and has put me at risk of numerous accidents that could have been fatal. The most recent one dated above, happened in the middle of the road with little to no where to safely pull over and restart the car system. Again, could have resulted in a fatal accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Electronic errors of the vehicle shutting off was unable to be reproduced or confirmed by dealer. Transmission failure has been confirmed and replace. ESC and steering assist has yet to be confirmed from dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This vehicle has been inspected by numerous dealers and or auto shops with little to no help in fixing any problems. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I also have warning lights from all times I have experienced failures or warnings from the vehicle and will be providing this.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car had numerous times of completely turning off mid drive and was taken into a certified dealer for inspection, with a conclusion that nothing was wrong. The transmission has failed (03/22/24) and has been recently replaced upon diagnostics from certified dealer. 2 days later after receiving vehicle from transmission fix (04/20/2024) the vehicle began to experience Electronic Stability Control errors and caused steering assist to also fail mid drive and cause a locked steering wheel. These errors occurred (04/22/2024 and 04/23/2024) How was your safety or the safety of others put at risk? All of these factors explained above have happened during a drive and has put me at risk of numerous accidents that could have been fatal. The most recent one dated above, happened in the middle of the road with little to no where to safely pull over and restart the car system. Again, could have resulted in a fatal accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Electronic errors of the vehicle shutting off was unable to be reproduced or confirmed by dealer. Transmission failure has been confirmed and replace. ESC and steering assist has yet to be confirmed from dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This vehicle has been inspected by numerous dealers and or auto shops with little to no help in fixing any problems. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I also have warning lights from all times I have experienced failures or warnings from the vehicle and will be providing this.
Mfg Campaign: 11585090
Recall Date: Apr 24, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car had numerous times of completely turning off mid drive and was taken into a certified dealer for inspection, with a conclusion that nothing was wrong. The transmission has failed (03/22/24) and has been recently replaced upon diagnostics from certified dealer. 2 days later after receiving vehicle from transmission fix (04/20/2024) the vehicle began to experience Electronic Stability Control errors and caused steering assist to also fail mid drive and cause a locked steering wheel. These errors occurred (04/22/2024 and 04/23/2024) How was your safety or the safety of others put at risk? All of these factors explained above have happened during a drive and has put me at risk of numerous accidents that could have been fatal. The most recent one dated above, happened in the middle of the road with little to no where to safely pull over and restart the car system. Again, could have resulted in a fatal accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Electronic errors of the vehicle shutting off was unable to be reproduced or confirmed by dealer. Transmission failure has been confirmed and replace. ESC and steering assist has yet to be confirmed from dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This vehicle has been inspected by numerous dealers and or auto shops with little to no help in fixing any problems. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I also have warning lights from all times I have experienced failures or warnings from the vehicle and will be providing this.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car had numerous times of completely turning off mid drive and was taken into a certified dealer for inspection, with a conclusion that nothing was wrong. The transmission has failed (03/22/24) and has been recently replaced upon diagnostics from certified dealer. 2 days later after receiving vehicle from transmission fix (04/20/2024) the vehicle began to experience Electronic Stability Control errors and caused steering assist to also fail mid drive and cause a locked steering wheel. These errors occurred (04/22/2024 and 04/23/2024) How was your safety or the safety of others put at risk? All of these factors explained above have happened during a drive and has put me at risk of numerous accidents that could have been fatal. The most recent one dated above, happened in the middle of the road with little to no where to safely pull over and restart the car system. Again, could have resulted in a fatal accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Electronic errors of the vehicle shutting off was unable to be reproduced or confirmed by dealer. Transmission failure has been confirmed and replace. ESC and steering assist has yet to be confirmed from dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This vehicle has been inspected by numerous dealers and or auto shops with little to no help in fixing any problems. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I also have warning lights from all times I have experienced failures or warnings from the vehicle and will be providing this.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Car had numerous times of completely turning off mid drive and was taken into a certified dealer for inspection, with a conclusion that nothing was wrong. The transmission has failed (03/22/24) and has been recently replaced upon diagnostics from certified dealer. 2 days later after receiving vehicle from transmission fix (04/20/2024) the vehicle began to experience Electronic Stability Control errors and caused steering assist to also fail mid drive and cause a locked steering wheel. These errors occurred (04/22/2024 and 04/23/2024) How was your safety or the safety of others put at risk? All of these factors explained above have happened during a drive and has put me at risk of numerous accidents that could have been fatal. The most recent one dated above, happened in the middle of the road with little to no where to safely pull over and restart the car system. Again, could have resulted in a fatal accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Electronic errors of the vehicle shutting off was unable to be reproduced or confirmed by dealer. Transmission failure has been confirmed and replace. ESC and steering assist has yet to be confirmed from dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This vehicle has been inspected by numerous dealers and or auto shops with little to no help in fixing any problems. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I also have warning lights from all times I have experienced failures or warnings from the vehicle and will be providing this.
Mfg Campaign: 11585090
Recall Date: Apr 24, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical issue , Continuously losing communication to EBCM causing the car to go haywire with warning lamps on the dash board and then it brakes on its own , while driving on the highway at high speeds. This is very scary and extremely dangerous and this could eventually cause a serious accident. This has been occurring for 3 months now. I’ve had the car serviced 3 times within the last 3 months , costing me a lot of money but with no real resolution. Problem has been confirmed by independent Mechanics , they stated the codes are a loss of communication to all control modules , they then reset / reprogram modules , which is only a temporary fix because it always happens again.
Corrective Action:
Electrical issue , Continuously losing communication to EBCM causing the car to go haywire with warning lamps on the dash board and then it brakes on its own , while driving on the highway at high speeds. This is very scary and extremely dangerous and this could eventually cause a serious accident. This has been occurring for 3 months now. I’ve had the car serviced 3 times within the last 3 months , costing me a lot of money but with no real resolution. Problem has been confirmed by independent Mechanics , they stated the codes are a loss of communication to all control modules , they then reset / reprogram modules , which is only a temporary fix because it always happens again.
Additional Notes:
Electrical issue , Continuously losing communication to EBCM causing the car to go haywire with warning lamps on the dash board and then it brakes on its own , while driving on the highway at high speeds. This is very scary and extremely dangerous and this could eventually cause a serious accident. This has been occurring for 3 months now. I’ve had the car serviced 3 times within the last 3 months , costing me a lot of money but with no real resolution. Problem has been confirmed by independent Mechanics , they stated the codes are a loss of communication to all control modules , they then reset / reprogram modules , which is only a temporary fix because it always happens again.
Mfg Campaign: 11580161
Recall Date: Mar 29, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Electrical issue , Continuously losing communication to EBCM causing the car to go haywire with warning lamps on the dash board and then it brakes on its own , while driving on the highway at high speeds. This is very scary and extremely dangerous and this could eventually cause a serious accident. This has been occurring for 3 months now. I’ve had the car serviced 3 times within the last 3 months , costing me a lot of money but with no real resolution. Problem has been confirmed by independent Mechanics , they stated the codes are a loss of communication to all control modules , they then reset / reprogram modules , which is only a temporary fix because it always happens again.
Corrective Action:
Electrical issue , Continuously losing communication to EBCM causing the car to go haywire with warning lamps on the dash board and then it brakes on its own , while driving on the highway at high speeds. This is very scary and extremely dangerous and this could eventually cause a serious accident. This has been occurring for 3 months now. I’ve had the car serviced 3 times within the last 3 months , costing me a lot of money but with no real resolution. Problem has been confirmed by independent Mechanics , they stated the codes are a loss of communication to all control modules , they then reset / reprogram modules , which is only a temporary fix because it always happens again.
Additional Notes:
Electrical issue , Continuously losing communication to EBCM causing the car to go haywire with warning lamps on the dash board and then it brakes on its own , while driving on the highway at high speeds. This is very scary and extremely dangerous and this could eventually cause a serious accident. This has been occurring for 3 months now. I’ve had the car serviced 3 times within the last 3 months , costing me a lot of money but with no real resolution. Problem has been confirmed by independent Mechanics , they stated the codes are a loss of communication to all control modules , they then reset / reprogram modules , which is only a temporary fix because it always happens again.
Mfg Campaign: 11580161
Recall Date: Mar 29, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Electrical issue , Continuously losing communication to EBCM causing the car to go haywire with warning lamps on the dash board and then it brakes on its own , while driving on the highway at high speeds. This is very scary and extremely dangerous and this could eventually cause a serious accident. This has been occurring for 3 months now. I’ve had the car serviced 3 times within the last 3 months , costing me a lot of money but with no real resolution. Problem has been confirmed by independent Mechanics , they stated the codes are a loss of communication to all control modules , they then reset / reprogram modules , which is only a temporary fix because it always happens again.
Corrective Action:
Electrical issue , Continuously losing communication to EBCM causing the car to go haywire with warning lamps on the dash board and then it brakes on its own , while driving on the highway at high speeds. This is very scary and extremely dangerous and this could eventually cause a serious accident. This has been occurring for 3 months now. I’ve had the car serviced 3 times within the last 3 months , costing me a lot of money but with no real resolution. Problem has been confirmed by independent Mechanics , they stated the codes are a loss of communication to all control modules , they then reset / reprogram modules , which is only a temporary fix because it always happens again.
Additional Notes:
Electrical issue , Continuously losing communication to EBCM causing the car to go haywire with warning lamps on the dash board and then it brakes on its own , while driving on the highway at high speeds. This is very scary and extremely dangerous and this could eventually cause a serious accident. This has been occurring for 3 months now. I’ve had the car serviced 3 times within the last 3 months , costing me a lot of money but with no real resolution. Problem has been confirmed by independent Mechanics , they stated the codes are a loss of communication to all control modules , they then reset / reprogram modules , which is only a temporary fix because it always happens again.
Mfg Campaign: 11580161
Recall Date: Mar 29, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Where the warnings appear, it keeps saying shift to park. If this continues the car battery will not work.
Corrective Action:
Where the warnings appear, it keeps saying shift to park. If this continues the car battery will not work.
Additional Notes:
Where the warnings appear, it keeps saying shift to park. If this continues the car battery will not work.
Mfg Campaign: 11578210
Recall Date: Mar 19, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Malibu. The contact stated while driving approximately 25 MPH, the vehicle lost motive power and failed to exceed 15 MPH. The Power Steering Reduced and Service ESC messages were displayed, and the check engine and low fuel warning lights were illuminated. The engine temperature gauge indicated that the engine was cold. The vehicle was towed to the dealer, where it was diagnosed that there was carbon build up. The contact was informed that the battery needed to be replaced and the orifice tube needed to be cleaned. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2020 Chevrolet Malibu. The contact stated while driving approximately 25 MPH, the vehicle lost motive power and failed to exceed 15 MPH. The Power Steering Reduced and Service ESC messages were displayed, and the check engine and low fuel warning lights were illuminated. The engine temperature gauge indicated that the engine was cold. The vehicle was towed to the dealer, where it was diagnosed that there was carbon build up. The contact was informed that the battery needed to be replaced and the orifice tube needed to be cleaned. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2020 Chevrolet Malibu. The contact stated while driving approximately 25 MPH, the vehicle lost motive power and failed to exceed 15 MPH. The Power Steering Reduced and Service ESC messages were displayed, and the check engine and low fuel warning lights were illuminated. The engine temperature gauge indicated that the engine was cold. The vehicle was towed to the dealer, where it was diagnosed that there was carbon build up. The contact was informed that the battery needed to be replaced and the orifice tube needed to be cleaned. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 73,000.
Mfg Campaign: 11572137
Recall Date: Feb 15, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake vacuum pump locked up causing camshaft to twist and reluctant wheel to turn which damaged the engine. I'm being quoted $10,000 to fix which was actually $1,000 more to fix but they accidentally under quoted me and have to honor the original estimate. I don't have that kind of money and still owe almost $14,000 on the car.
Corrective Action:
Brake vacuum pump locked up causing camshaft to twist and reluctant wheel to turn which damaged the engine. I'm being quoted $10,000 to fix which was actually $1,000 more to fix but they accidentally under quoted me and have to honor the original estimate. I don't have that kind of money and still owe almost $14,000 on the car.
Additional Notes:
Brake vacuum pump locked up causing camshaft to twist and reluctant wheel to turn which damaged the engine. I'm being quoted $10,000 to fix which was actually $1,000 more to fix but they accidentally under quoted me and have to honor the original estimate. I don't have that kind of money and still owe almost $14,000 on the car.
Mfg Campaign: 11568789
Recall Date: Jan 30, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Brake vacuum pump locked up causing camshaft to twist and reluctant wheel to turn which damaged the engine. I'm being quoted $10,000 to fix which was actually $1,000 more to fix but they accidentally under quoted me and have to honor the original estimate. I don't have that kind of money and still owe almost $14,000 on the car.
Corrective Action:
Brake vacuum pump locked up causing camshaft to twist and reluctant wheel to turn which damaged the engine. I'm being quoted $10,000 to fix which was actually $1,000 more to fix but they accidentally under quoted me and have to honor the original estimate. I don't have that kind of money and still owe almost $14,000 on the car.
Additional Notes:
Brake vacuum pump locked up causing camshaft to twist and reluctant wheel to turn which damaged the engine. I'm being quoted $10,000 to fix which was actually $1,000 more to fix but they accidentally under quoted me and have to honor the original estimate. I don't have that kind of money and still owe almost $14,000 on the car.
Mfg Campaign: 11568789
Recall Date: Jan 30, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2020 Chevrolet Malibu. The contact stated that an abnormal grinding sound was coming from the vehicle while depressing the brake pedal. The contact also stated that excessive effort was needed to stop the vehicle with the ABS warning light intermittently illuminated on the instrument panel. Due to the failure, the contact replaced the vacuum pump; however, the failure returned soon after the repair. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2020 Chevrolet Malibu. The contact stated that an abnormal grinding sound was coming from the vehicle while depressing the brake pedal. The contact also stated that excessive effort was needed to stop the vehicle with the ABS warning light intermittently illuminated on the instrument panel. Due to the failure, the contact replaced the vacuum pump; however, the failure returned soon after the repair. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2020 Chevrolet Malibu. The contact stated that an abnormal grinding sound was coming from the vehicle while depressing the brake pedal. The contact also stated that excessive effort was needed to stop the vehicle with the ABS warning light intermittently illuminated on the instrument panel. Due to the failure, the contact replaced the vacuum pump; however, the failure returned soon after the repair. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.
Mfg Campaign: 11564103
Recall Date: Jan 8, 2024
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Valencia, CA • 36 yrs
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