Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Malibu, 2022 Chevrolet Equinox, Blazer and Cadillac XT4 vehicles. The driver's seat cushion frame may have an improper weld in the power tilt-adjustment mechanism.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212356050
Recall Date: May 19, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
Consumer Complaints
79 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was parking and when I parked my dashboard popped up saying shift to park when it’s in park. My car won’t turn off .. tired to turn it off but it can’t I moved the car back and forth and put on park and nothing.. I know this is an ongoing issue because on my other Malibu that I purchased had that problem and now on my 2021 Chevy Malibu has that issue now. Thank god I wasn’t somewhere else stranded because it was below 0 in Chicago.
Corrective Action:
I was parking and when I parked my dashboard popped up saying shift to park when it’s in park. My car won’t turn off .. tired to turn it off but it can’t I moved the car back and forth and put on park and nothing.. I know this is an ongoing issue because on my other Malibu that I purchased had that problem and now on my 2021 Chevy Malibu has that issue now. Thank god I wasn’t somewhere else stranded because it was below 0 in Chicago.
Additional Notes:
I was parking and when I parked my dashboard popped up saying shift to park when it’s in park. My car won’t turn off .. tired to turn it off but it can’t I moved the car back and forth and put on park and nothing.. I know this is an ongoing issue because on my other Malibu that I purchased had that problem and now on my 2021 Chevy Malibu has that issue now. Thank god I wasn’t somewhere else stranded because it was below 0 in Chicago.
Mfg Campaign: 11565480
Recall Date: Jan 14, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Chevrolet Malibu. The contact stated that when the gear shifter was shifted into park(P), the vehicle started to roll. The contact stated that the shift to park message was then illuminated. The contact turned off and restarted the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2021 Chevrolet Malibu. The contact stated that when the gear shifter was shifted into park(P), the vehicle started to roll. The contact stated that the shift to park message was then illuminated. The contact turned off and restarted the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2021 Chevrolet Malibu. The contact stated that when the gear shifter was shifted into park(P), the vehicle started to roll. The contact stated that the shift to park message was then illuminated. The contact turned off and restarted the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
Mfg Campaign: 11556987
Recall Date: Nov 27, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When trying to turn the car off, it will not allow me, warning light comes on saying shift to park. This has happened several times over the past week. I have to continuously turn the car on and off, put in drive then back to park before the message goes away, allowing me to turn off the car. I am 3k miles out of my bumper to bumper warranty, so the dealership is charging me $500.15 for a new shifter assembly for what they said was a common failure in GM cars. If its common then it should be a recall for several make and model years. My coworker has 2021 Blazer and the same thing happened to her but she was still under warranty so her repair cost $0.
Corrective Action:
When trying to turn the car off, it will not allow me, warning light comes on saying shift to park. This has happened several times over the past week. I have to continuously turn the car on and off, put in drive then back to park before the message goes away, allowing me to turn off the car. I am 3k miles out of my bumper to bumper warranty, so the dealership is charging me $500.15 for a new shifter assembly for what they said was a common failure in GM cars. If its common then it should be a recall for several make and model years. My coworker has 2021 Blazer and the same thing happened to her but she was still under warranty so her repair cost $0.
Additional Notes:
When trying to turn the car off, it will not allow me, warning light comes on saying shift to park. This has happened several times over the past week. I have to continuously turn the car on and off, put in drive then back to park before the message goes away, allowing me to turn off the car. I am 3k miles out of my bumper to bumper warranty, so the dealership is charging me $500.15 for a new shifter assembly for what they said was a common failure in GM cars. If its common then it should be a recall for several make and model years. My coworker has 2021 Blazer and the same thing happened to her but she was still under warranty so her repair cost $0.
Mfg Campaign: 11553473
Recall Date: Nov 3, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I parked my car and tried to turn off the ignition, a warning buzzer kept beeping and a warning on the dash was telling me to “shift to park”. I moved the shifter numerous times to make sure it was in park, but the warning continued. This happened several times now. A few times the warning went off after I wiggled the shifter knob numerous times, but not always.
Corrective Action:
When I parked my car and tried to turn off the ignition, a warning buzzer kept beeping and a warning on the dash was telling me to “shift to park”. I moved the shifter numerous times to make sure it was in park, but the warning continued. This happened several times now. A few times the warning went off after I wiggled the shifter knob numerous times, but not always.
Additional Notes:
When I parked my car and tried to turn off the ignition, a warning buzzer kept beeping and a warning on the dash was telling me to “shift to park”. I moved the shifter numerous times to make sure it was in park, but the warning continued. This happened several times now. A few times the warning went off after I wiggled the shifter knob numerous times, but not always.
Mfg Campaign: 11550058
Recall Date: Oct 15, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I move my car to park and shut off the vehicle it shows a "shift to park" message. This keeps my car from shutting off on a regular basis.
Corrective Action:
When I move my car to park and shut off the vehicle it shows a "shift to park" message. This keeps my car from shutting off on a regular basis.
Additional Notes:
When I move my car to park and shut off the vehicle it shows a "shift to park" message. This keeps my car from shutting off on a regular basis.
Mfg Campaign: 11543689
Recall Date: Sep 10, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2021 Chevrolet Malibu. The contact stated that the vehicle lost power and failed to accelerate. After approximately 45 minutes of driving, the vehicle was turned off and restarted without the key fob. Additionally, the vehicle failed to start. The contact stated that the vehicle lost communication with the transmission, brakes, and engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that di-electric grease was needed on the wires. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 5,000.
Corrective Action:
The contact owns a 2021 Chevrolet Malibu. The contact stated that the vehicle lost power and failed to accelerate. After approximately 45 minutes of driving, the vehicle was turned off and restarted without the key fob. Additionally, the vehicle failed to start. The contact stated that the vehicle lost communication with the transmission, brakes, and engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that di-electric grease was needed on the wires. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 5,000.
Additional Notes:
The contact owns a 2021 Chevrolet Malibu. The contact stated that the vehicle lost power and failed to accelerate. After approximately 45 minutes of driving, the vehicle was turned off and restarted without the key fob. Additionally, the vehicle failed to start. The contact stated that the vehicle lost communication with the transmission, brakes, and engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that di-electric grease was needed on the wires. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 5,000.
Mfg Campaign: 11535987
Recall Date: Aug 2, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Malibu. The contact stated that the vehicle lost power and failed to accelerate. After approximately 45 minutes of driving, the vehicle was turned off and restarted without the key fob. Additionally, the vehicle failed to start. The contact stated that the vehicle lost communication with the transmission, brakes, and engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that di-electric grease was needed on the wires. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 5,000.
Corrective Action:
The contact owns a 2021 Chevrolet Malibu. The contact stated that the vehicle lost power and failed to accelerate. After approximately 45 minutes of driving, the vehicle was turned off and restarted without the key fob. Additionally, the vehicle failed to start. The contact stated that the vehicle lost communication with the transmission, brakes, and engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that di-electric grease was needed on the wires. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 5,000.
Additional Notes:
The contact owns a 2021 Chevrolet Malibu. The contact stated that the vehicle lost power and failed to accelerate. After approximately 45 minutes of driving, the vehicle was turned off and restarted without the key fob. Additionally, the vehicle failed to start. The contact stated that the vehicle lost communication with the transmission, brakes, and engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that di-electric grease was needed on the wires. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 5,000.
Mfg Campaign: 11535987
Recall Date: Aug 2, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Malibu will be in park, engine off, but when exiting the vehicle a message will appear "SHIFT TO PARK", although the vehicle is in park. The electrical will not shut off, which is a hazard, as the vehicle's battery remains on. I am forced to turn the car on, shift to a different position (not "park", and then forcefully shift back to park). I contacted the dealer that has done all of my work, they were aware of the problem and offered to fix under warranty. They claim to have replaced my transmission harness. The problem was fixed for about one week, but now the problem has resumed sporadically. I have contacted the dealer again as of this morning to seek resolution. The consumer stated that the manufacturer has not resolved the issue yet.
Corrective Action:
Malibu will be in park, engine off, but when exiting the vehicle a message will appear "SHIFT TO PARK", although the vehicle is in park. The electrical will not shut off, which is a hazard, as the vehicle's battery remains on. I am forced to turn the car on, shift to a different position (not "park", and then forcefully shift back to park). I contacted the dealer that has done all of my work, they were aware of the problem and offered to fix under warranty. They claim to have replaced my transmission harness. The problem was fixed for about one week, but now the problem has resumed sporadically. I have contacted the dealer again as of this morning to seek resolution. The consumer stated that the manufacturer has not resolved the issue yet.
Additional Notes:
Malibu will be in park, engine off, but when exiting the vehicle a message will appear "SHIFT TO PARK", although the vehicle is in park. The electrical will not shut off, which is a hazard, as the vehicle's battery remains on. I am forced to turn the car on, shift to a different position (not "park", and then forcefully shift back to park). I contacted the dealer that has done all of my work, they were aware of the problem and offered to fix under warranty. They claim to have replaced my transmission harness. The problem was fixed for about one week, but now the problem has resumed sporadically. I have contacted the dealer again as of this morning to seek resolution. The consumer stated that the manufacturer has not resolved the issue yet.
Mfg Campaign: 11534337
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Every time I parked the car, the dashboard will light up and give me a message to " SHIFT TO PARK" I have read that this can means a malfunction in my transmission or it could be a sensor. I have also read that this type of cars have a recalls on 2016-2019. I just purchased this car Aug of 2022
Corrective Action:
Every time I parked the car, the dashboard will light up and give me a message to " SHIFT TO PARK" I have read that this can means a malfunction in my transmission or it could be a sensor. I have also read that this type of cars have a recalls on 2016-2019. I just purchased this car Aug of 2022
Additional Notes:
Every time I parked the car, the dashboard will light up and give me a message to " SHIFT TO PARK" I have read that this can means a malfunction in my transmission or it could be a sensor. I have also read that this type of cars have a recalls on 2016-2019. I just purchased this car Aug of 2022
Mfg Campaign: 11530779
Recall Date: Jul 6, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car is constantly displaying the shift to park display on the dash after the car is placed in park. Can turn the car off with the display but the prompt stays on the display and the electrical power does not shut off resulting in battery drain unless you constantly mess with the shifter until it removes the shift to park display. My first encounter with the dealer is Monday and was told they can't work on it if they can not replicate the issue. Sometimes it goes a week without doing it so who knows. Been doing this about 3 weeks now.
Corrective Action:
The car is constantly displaying the shift to park display on the dash after the car is placed in park. Can turn the car off with the display but the prompt stays on the display and the electrical power does not shut off resulting in battery drain unless you constantly mess with the shifter until it removes the shift to park display. My first encounter with the dealer is Monday and was told they can't work on it if they can not replicate the issue. Sometimes it goes a week without doing it so who knows. Been doing this about 3 weeks now.
Additional Notes:
The car is constantly displaying the shift to park display on the dash after the car is placed in park. Can turn the car off with the display but the prompt stays on the display and the electrical power does not shut off resulting in battery drain unless you constantly mess with the shifter until it removes the shift to park display. My first encounter with the dealer is Monday and was told they can't work on it if they can not replicate the issue. Sometimes it goes a week without doing it so who knows. Been doing this about 3 weeks now.
Mfg Campaign: 11529828
Recall Date: Jun 30, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
3 times now, the car has turned off while in gear or in motion. In an Arbys drive thru on a hill above a highway. Backing out of a parking spot in VA. And pulling through a busy intersection in VA. The safety hazard is that you lose power brakes and steering when a vehicle isn’t running, one could easily be unable to avoid a wreck. Also the general danger of your vehicle randomly shutting off. No warning lights appear before during or after this happens. The 3 dealerships that have looked into the issue state they are unable to recreate the problems and there’s no codes stored in the system so there’s nothing they can do. No police or anybody other than the dealerships have inspected the vehicle. These issues began happening less than a week after purchasing the vehicle.
Corrective Action:
3 times now, the car has turned off while in gear or in motion. In an Arbys drive thru on a hill above a highway. Backing out of a parking spot in VA. And pulling through a busy intersection in VA. The safety hazard is that you lose power brakes and steering when a vehicle isn’t running, one could easily be unable to avoid a wreck. Also the general danger of your vehicle randomly shutting off. No warning lights appear before during or after this happens. The 3 dealerships that have looked into the issue state they are unable to recreate the problems and there’s no codes stored in the system so there’s nothing they can do. No police or anybody other than the dealerships have inspected the vehicle. These issues began happening less than a week after purchasing the vehicle.
Additional Notes:
3 times now, the car has turned off while in gear or in motion. In an Arbys drive thru on a hill above a highway. Backing out of a parking spot in VA. And pulling through a busy intersection in VA. The safety hazard is that you lose power brakes and steering when a vehicle isn’t running, one could easily be unable to avoid a wreck. Also the general danger of your vehicle randomly shutting off. No warning lights appear before during or after this happens. The 3 dealerships that have looked into the issue state they are unable to recreate the problems and there’s no codes stored in the system so there’s nothing they can do. No police or anybody other than the dealerships have inspected the vehicle. These issues began happening less than a week after purchasing the vehicle.
Mfg Campaign: 11477685
Recall Date: Aug 4, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
3 times now, the car has turned off while in gear or in motion. In an Arbys drive thru on a hill above a highway. Backing out of a parking spot in VA. And pulling through a busy intersection in VA. The safety hazard is that you lose power brakes and steering when a vehicle isn’t running, one could easily be unable to avoid a wreck. Also the general danger of your vehicle randomly shutting off. No warning lights appear before during or after this happens. The 3 dealerships that have looked into the issue state they are unable to recreate the problems and there’s no codes stored in the system so there’s nothing they can do. No police or anybody other than the dealerships have inspected the vehicle. These issues began happening less than a week after purchasing the vehicle.
Corrective Action:
3 times now, the car has turned off while in gear or in motion. In an Arbys drive thru on a hill above a highway. Backing out of a parking spot in VA. And pulling through a busy intersection in VA. The safety hazard is that you lose power brakes and steering when a vehicle isn’t running, one could easily be unable to avoid a wreck. Also the general danger of your vehicle randomly shutting off. No warning lights appear before during or after this happens. The 3 dealerships that have looked into the issue state they are unable to recreate the problems and there’s no codes stored in the system so there’s nothing they can do. No police or anybody other than the dealerships have inspected the vehicle. These issues began happening less than a week after purchasing the vehicle.
Additional Notes:
3 times now, the car has turned off while in gear or in motion. In an Arbys drive thru on a hill above a highway. Backing out of a parking spot in VA. And pulling through a busy intersection in VA. The safety hazard is that you lose power brakes and steering when a vehicle isn’t running, one could easily be unable to avoid a wreck. Also the general danger of your vehicle randomly shutting off. No warning lights appear before during or after this happens. The 3 dealerships that have looked into the issue state they are unable to recreate the problems and there’s no codes stored in the system so there’s nothing they can do. No police or anybody other than the dealerships have inspected the vehicle. These issues began happening less than a week after purchasing the vehicle.
Mfg Campaign: 11477685
Recall Date: Aug 4, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
3 times now, the car has turned off while in gear or in motion. In an Arbys drive thru on a hill above a highway. Backing out of a parking spot in VA. And pulling through a busy intersection in VA. The safety hazard is that you lose power brakes and steering when a vehicle isn’t running, one could easily be unable to avoid a wreck. Also the general danger of your vehicle randomly shutting off. No warning lights appear before during or after this happens. The 3 dealerships that have looked into the issue state they are unable to recreate the problems and there’s no codes stored in the system so there’s nothing they can do. No police or anybody other than the dealerships have inspected the vehicle. These issues began happening less than a week after purchasing the vehicle.
Corrective Action:
3 times now, the car has turned off while in gear or in motion. In an Arbys drive thru on a hill above a highway. Backing out of a parking spot in VA. And pulling through a busy intersection in VA. The safety hazard is that you lose power brakes and steering when a vehicle isn’t running, one could easily be unable to avoid a wreck. Also the general danger of your vehicle randomly shutting off. No warning lights appear before during or after this happens. The 3 dealerships that have looked into the issue state they are unable to recreate the problems and there’s no codes stored in the system so there’s nothing they can do. No police or anybody other than the dealerships have inspected the vehicle. These issues began happening less than a week after purchasing the vehicle.
Additional Notes:
3 times now, the car has turned off while in gear or in motion. In an Arbys drive thru on a hill above a highway. Backing out of a parking spot in VA. And pulling through a busy intersection in VA. The safety hazard is that you lose power brakes and steering when a vehicle isn’t running, one could easily be unable to avoid a wreck. Also the general danger of your vehicle randomly shutting off. No warning lights appear before during or after this happens. The 3 dealerships that have looked into the issue state they are unable to recreate the problems and there’s no codes stored in the system so there’s nothing they can do. No police or anybody other than the dealerships have inspected the vehicle. These issues began happening less than a week after purchasing the vehicle.
Mfg Campaign: 11477685
Recall Date: Aug 4, 2022
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2021 Chevrolet Malibu equipped with Firestone FT140. The contact stated while driving during the rain while coming out of a complete stop the tires began to spin not gaining traction on the road. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2021 Chevrolet Malibu equipped with Firestone FT140. The contact stated while driving during the rain while coming out of a complete stop the tires began to spin not gaining traction on the road. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2021 Chevrolet Malibu equipped with Firestone FT140. The contact stated while driving during the rain while coming out of a complete stop the tires began to spin not gaining traction on the road. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Mfg Campaign: 11437532
Recall Date: Oct 20, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS WAS A RENTAL CAR, EQUIPPED WITH AN ELECTRONIC KEY FOB AND A STARTER/TURN ENGINE-OFF BUTTON ON THE DASHBOARD. THIS PARTICULAR VEHICLE COULD BE LOCKED REMOTELY FROM OUTSIDE THE VEHICLE, WHILE IT CONTINUED TO RUN. ADDITIONALLY, IT APPERED THAT AN OCCUPANT OF THE LOCKED VEHICLE WHO DID NOT HAVE AN ELECTRONIC KEYFOB IN HIS POSSESSION COULD NOT OPEN THE DOORS FROM THE INSIDE. THUS, ADULTS OR CHILDREN COULD BE ASPHYXIATED UNDER CERTAIN NOT-TOO-HARD-TO-IMAGINE SITUATIONS.
Corrective Action:
THIS WAS A RENTAL CAR, EQUIPPED WITH AN ELECTRONIC KEY FOB AND A STARTER/TURN ENGINE-OFF BUTTON ON THE DASHBOARD. THIS PARTICULAR VEHICLE COULD BE LOCKED REMOTELY FROM OUTSIDE THE VEHICLE, WHILE IT CONTINUED TO RUN. ADDITIONALLY, IT APPERED THAT AN OCCUPANT OF THE LOCKED VEHICLE WHO DID NOT HAVE AN ELECTRONIC KEYFOB IN HIS POSSESSION COULD NOT OPEN THE DOORS FROM THE INSIDE. THUS, ADULTS OR CHILDREN COULD BE ASPHYXIATED UNDER CERTAIN NOT-TOO-HARD-TO-IMAGINE SITUATIONS.
Additional Notes:
THIS WAS A RENTAL CAR, EQUIPPED WITH AN ELECTRONIC KEY FOB AND A STARTER/TURN ENGINE-OFF BUTTON ON THE DASHBOARD. THIS PARTICULAR VEHICLE COULD BE LOCKED REMOTELY FROM OUTSIDE THE VEHICLE, WHILE IT CONTINUED TO RUN. ADDITIONALLY, IT APPERED THAT AN OCCUPANT OF THE LOCKED VEHICLE WHO DID NOT HAVE AN ELECTRONIC KEYFOB IN HIS POSSESSION COULD NOT OPEN THE DOORS FROM THE INSIDE. THUS, ADULTS OR CHILDREN COULD BE ASPHYXIATED UNDER CERTAIN NOT-TOO-HARD-TO-IMAGINE SITUATIONS.
Mfg Campaign: 11414799
Recall Date: May 2, 2021
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
IN THE CASE OF A HARD BRAKE WHILE IN MOTION, THE VEHICLES SEATS BOTH FRONT AND REAR UN-LATCH AND BECOME FREE IN MOTION. THE FRONT SEATS UN-LATCH FROM THE BASE, MOVING THE SEAT FORWARD AND THE REAR SEATS UN-LATCH AND FALL FORWARD OPENING THE TRUNK FROM THE INSIDE.
Corrective Action:
IN THE CASE OF A HARD BRAKE WHILE IN MOTION, THE VEHICLES SEATS BOTH FRONT AND REAR UN-LATCH AND BECOME FREE IN MOTION. THE FRONT SEATS UN-LATCH FROM THE BASE, MOVING THE SEAT FORWARD AND THE REAR SEATS UN-LATCH AND FALL FORWARD OPENING THE TRUNK FROM THE INSIDE.
Additional Notes:
IN THE CASE OF A HARD BRAKE WHILE IN MOTION, THE VEHICLES SEATS BOTH FRONT AND REAR UN-LATCH AND BECOME FREE IN MOTION. THE FRONT SEATS UN-LATCH FROM THE BASE, MOVING THE SEAT FORWARD AND THE REAR SEATS UN-LATCH AND FALL FORWARD OPENING THE TRUNK FROM THE INSIDE.
Mfg Campaign: 11413839
Recall Date: Apr 25, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVING THROUGH A SANDSTORM AT 45MPH( SLOW LANE AND SPEED SURE TO VISIBILITY) ON INTERSTATE 10 FROM RANCHO MIRAGE TO DESERT HOT SPRINGS, CALIFORNIA, THE VEHICLE WINDSHIELD CRACKED NEARLY A FOOT. I WAS CHARGED $400 BY ENTERPRISE RENTALS SINCE THIS WAS A RENTAL VEHICLE. A SMALL CHIP COULD BE SEEN, SIZE OF A BALL POINT PEN TIP, AT BEGINNING OF CRACK. ENTERPRISE HAS THE PHOTOS AND THIS WAS REPAIRED BY CALIBER AUTO GLASS IN TUSTIN, CA. RENTAL VEHICLE UNIT # 7T1DM2. 2021 CHEVY MALIBU WITH 5,360 MILES ON ODOMETER AT THE TIME. I FEEL THIS IS A SAFETY HAZARD, A DEFECT IN THIS WINDSHIELD AND SHOULD BE INVESTIGATED FOR PUBLIC SAFETY. ENTERPRISE RENT A CAR 32UA 78385 VARNER RD. SUITE D PALM DESERT, CA 92211
Corrective Action:
DRIVING THROUGH A SANDSTORM AT 45MPH( SLOW LANE AND SPEED SURE TO VISIBILITY) ON INTERSTATE 10 FROM RANCHO MIRAGE TO DESERT HOT SPRINGS, CALIFORNIA, THE VEHICLE WINDSHIELD CRACKED NEARLY A FOOT. I WAS CHARGED $400 BY ENTERPRISE RENTALS SINCE THIS WAS A RENTAL VEHICLE. A SMALL CHIP COULD BE SEEN, SIZE OF A BALL POINT PEN TIP, AT BEGINNING OF CRACK. ENTERPRISE HAS THE PHOTOS AND THIS WAS REPAIRED BY CALIBER AUTO GLASS IN TUSTIN, CA. RENTAL VEHICLE UNIT # 7T1DM2. 2021 CHEVY MALIBU WITH 5,360 MILES ON ODOMETER AT THE TIME. I FEEL THIS IS A SAFETY HAZARD, A DEFECT IN THIS WINDSHIELD AND SHOULD BE INVESTIGATED FOR PUBLIC SAFETY. ENTERPRISE RENT A CAR 32UA 78385 VARNER RD. SUITE D PALM DESERT, CA 92211
Additional Notes:
DRIVING THROUGH A SANDSTORM AT 45MPH( SLOW LANE AND SPEED SURE TO VISIBILITY) ON INTERSTATE 10 FROM RANCHO MIRAGE TO DESERT HOT SPRINGS, CALIFORNIA, THE VEHICLE WINDSHIELD CRACKED NEARLY A FOOT. I WAS CHARGED $400 BY ENTERPRISE RENTALS SINCE THIS WAS A RENTAL VEHICLE. A SMALL CHIP COULD BE SEEN, SIZE OF A BALL POINT PEN TIP, AT BEGINNING OF CRACK. ENTERPRISE HAS THE PHOTOS AND THIS WAS REPAIRED BY CALIBER AUTO GLASS IN TUSTIN, CA. RENTAL VEHICLE UNIT # 7T1DM2. 2021 CHEVY MALIBU WITH 5,360 MILES ON ODOMETER AT THE TIME. I FEEL THIS IS A SAFETY HAZARD, A DEFECT IN THIS WINDSHIELD AND SHOULD BE INVESTIGATED FOR PUBLIC SAFETY. ENTERPRISE RENT A CAR 32UA 78385 VARNER RD. SUITE D PALM DESERT, CA 92211
Mfg Campaign: 11408253
Recall Date: Apr 15, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVING THROUGH A SANDSTORM AT 45MPH( SLOW LANE AND SPEED SURE TO VISIBILITY) ON INTERSTATE 10 FROM RANCHO MIRAGE TO DESERT HOT SPRINGS, CALIFORNIA, THE VEHICLE WINDSHIELD CRACKED NEARLY A FOOT. I WAS CHARGED $400 BY ENTERPRISE RENTALS SINCE THIS WAS A RENTAL VEHICLE. A SMALL CHIP COULD BE SEEN, SIZE OF A BALL POINT PEN TIP, AT BEGINNING OF CRACK. ENTERPRISE HAS THE PHOTOS AND THIS WAS REPAIRED BY CALIBER AUTO GLASS IN TUSTIN, CA. RENTAL VEHICLE UNIT # 7T1DM2. 2021 CHEVY MALIBU WITH 5,360 MILES ON ODOMETER AT THE TIME. I FEEL THIS IS A SAFETY HAZARD, A DEFECT IN THIS WINDSHIELD AND SHOULD BE INVESTIGATED FOR PUBLIC SAFETY. ENTERPRISE RENT A CAR 32UA 78385 VARNER RD. SUITE D PALM DESERT, CA 92211
Corrective Action:
DRIVING THROUGH A SANDSTORM AT 45MPH( SLOW LANE AND SPEED SURE TO VISIBILITY) ON INTERSTATE 10 FROM RANCHO MIRAGE TO DESERT HOT SPRINGS, CALIFORNIA, THE VEHICLE WINDSHIELD CRACKED NEARLY A FOOT. I WAS CHARGED $400 BY ENTERPRISE RENTALS SINCE THIS WAS A RENTAL VEHICLE. A SMALL CHIP COULD BE SEEN, SIZE OF A BALL POINT PEN TIP, AT BEGINNING OF CRACK. ENTERPRISE HAS THE PHOTOS AND THIS WAS REPAIRED BY CALIBER AUTO GLASS IN TUSTIN, CA. RENTAL VEHICLE UNIT # 7T1DM2. 2021 CHEVY MALIBU WITH 5,360 MILES ON ODOMETER AT THE TIME. I FEEL THIS IS A SAFETY HAZARD, A DEFECT IN THIS WINDSHIELD AND SHOULD BE INVESTIGATED FOR PUBLIC SAFETY. ENTERPRISE RENT A CAR 32UA 78385 VARNER RD. SUITE D PALM DESERT, CA 92211
Additional Notes:
DRIVING THROUGH A SANDSTORM AT 45MPH( SLOW LANE AND SPEED SURE TO VISIBILITY) ON INTERSTATE 10 FROM RANCHO MIRAGE TO DESERT HOT SPRINGS, CALIFORNIA, THE VEHICLE WINDSHIELD CRACKED NEARLY A FOOT. I WAS CHARGED $400 BY ENTERPRISE RENTALS SINCE THIS WAS A RENTAL VEHICLE. A SMALL CHIP COULD BE SEEN, SIZE OF A BALL POINT PEN TIP, AT BEGINNING OF CRACK. ENTERPRISE HAS THE PHOTOS AND THIS WAS REPAIRED BY CALIBER AUTO GLASS IN TUSTIN, CA. RENTAL VEHICLE UNIT # 7T1DM2. 2021 CHEVY MALIBU WITH 5,360 MILES ON ODOMETER AT THE TIME. I FEEL THIS IS A SAFETY HAZARD, A DEFECT IN THIS WINDSHIELD AND SHOULD BE INVESTIGATED FOR PUBLIC SAFETY. ENTERPRISE RENT A CAR 32UA 78385 VARNER RD. SUITE D PALM DESERT, CA 92211
Mfg Campaign: 11408253
Recall Date: Apr 15, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING THROUGH A SANDSTORM AT 45MPH( SLOW LANE AND SPEED SURE TO VISIBILITY) ON INTERSTATE 10 FROM RANCHO MIRAGE TO DESERT HOT SPRINGS, CALIFORNIA, THE VEHICLE WINDSHIELD CRACKED NEARLY A FOOT. I WAS CHARGED $400 BY ENTERPRISE RENTALS SINCE THIS WAS A RENTAL VEHICLE. A SMALL CHIP COULD BE SEEN, SIZE OF A BALL POINT PEN TIP, AT BEGINNING OF CRACK. ENTERPRISE HAS THE PHOTOS AND THIS WAS REPAIRED BY CALIBER AUTO GLASS IN TUSTIN, CA. RENTAL VEHICLE UNIT # 7T1DM2. 2021 CHEVY MALIBU WITH 5,360 MILES ON ODOMETER AT THE TIME. I FEEL THIS IS A SAFETY HAZARD, A DEFECT IN THIS WINDSHIELD AND SHOULD BE INVESTIGATED FOR PUBLIC SAFETY. ENTERPRISE RENT A CAR 32UA 78385 VARNER RD. SUITE D PALM DESERT, CA 92211
Corrective Action:
DRIVING THROUGH A SANDSTORM AT 45MPH( SLOW LANE AND SPEED SURE TO VISIBILITY) ON INTERSTATE 10 FROM RANCHO MIRAGE TO DESERT HOT SPRINGS, CALIFORNIA, THE VEHICLE WINDSHIELD CRACKED NEARLY A FOOT. I WAS CHARGED $400 BY ENTERPRISE RENTALS SINCE THIS WAS A RENTAL VEHICLE. A SMALL CHIP COULD BE SEEN, SIZE OF A BALL POINT PEN TIP, AT BEGINNING OF CRACK. ENTERPRISE HAS THE PHOTOS AND THIS WAS REPAIRED BY CALIBER AUTO GLASS IN TUSTIN, CA. RENTAL VEHICLE UNIT # 7T1DM2. 2021 CHEVY MALIBU WITH 5,360 MILES ON ODOMETER AT THE TIME. I FEEL THIS IS A SAFETY HAZARD, A DEFECT IN THIS WINDSHIELD AND SHOULD BE INVESTIGATED FOR PUBLIC SAFETY. ENTERPRISE RENT A CAR 32UA 78385 VARNER RD. SUITE D PALM DESERT, CA 92211
Additional Notes:
DRIVING THROUGH A SANDSTORM AT 45MPH( SLOW LANE AND SPEED SURE TO VISIBILITY) ON INTERSTATE 10 FROM RANCHO MIRAGE TO DESERT HOT SPRINGS, CALIFORNIA, THE VEHICLE WINDSHIELD CRACKED NEARLY A FOOT. I WAS CHARGED $400 BY ENTERPRISE RENTALS SINCE THIS WAS A RENTAL VEHICLE. A SMALL CHIP COULD BE SEEN, SIZE OF A BALL POINT PEN TIP, AT BEGINNING OF CRACK. ENTERPRISE HAS THE PHOTOS AND THIS WAS REPAIRED BY CALIBER AUTO GLASS IN TUSTIN, CA. RENTAL VEHICLE UNIT # 7T1DM2. 2021 CHEVY MALIBU WITH 5,360 MILES ON ODOMETER AT THE TIME. I FEEL THIS IS A SAFETY HAZARD, A DEFECT IN THIS WINDSHIELD AND SHOULD BE INVESTIGATED FOR PUBLIC SAFETY. ENTERPRISE RENT A CAR 32UA 78385 VARNER RD. SUITE D PALM DESERT, CA 92211
Mfg Campaign: 11408253
Recall Date: Apr 15, 2021
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