Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
980 ComplaintsGeneral Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving and my truck check engine light came on and it said engine power reducing and the truck only went 10 mph.
Corrective Action:
I was driving and my truck check engine light came on and it said engine power reducing and the truck only went 10 mph.
Additional Notes:
I was driving and my truck check engine light came on and it said engine power reducing and the truck only went 10 mph.
Mfg Campaign: 11628149
Recall Date: Dec 1, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle started shaking and vibrating abnormally. Additionally, the rear wheels locked up and there was a burning rubber odor coming from the tires. The contact also stated that the transmission, traction control, and check engine warning lights were illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission solenoid was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted regarding the failure, but no assistance was offered. The failure mileage was 45,000. The VIN was not available.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle started shaking and vibrating abnormally. Additionally, the rear wheels locked up and there was a burning rubber odor coming from the tires. The contact also stated that the transmission, traction control, and check engine warning lights were illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission solenoid was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted regarding the failure, but no assistance was offered. The failure mileage was 45,000. The VIN was not available.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle started shaking and vibrating abnormally. Additionally, the rear wheels locked up and there was a burning rubber odor coming from the tires. The contact also stated that the transmission, traction control, and check engine warning lights were illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission solenoid was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted regarding the failure, but no assistance was offered. The failure mileage was 45,000. The VIN was not available.
Mfg Campaign: 11626105
Recall Date: Nov 19, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the transmission warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact was informed by the dealer that transmission fluid was added to the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,931.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the transmission warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact was informed by the dealer that transmission fluid was added to the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,931.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle downshifted with the transmission warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact was informed by the dealer that transmission fluid was added to the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,931.
Mfg Campaign: 11624176
Recall Date: Nov 8, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission has the shudder caused by a faulty torque converter currently under a lawsuit for same problem
Corrective Action:
Transmission has the shudder caused by a faulty torque converter currently under a lawsuit for same problem
Additional Notes:
Transmission has the shudder caused by a faulty torque converter currently under a lawsuit for same problem
Mfg Campaign: 11623366
Recall Date: Nov 4, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
P0711 and P0700 code indicates a “transmission 8L90 temperature switch failure” requiring a transmission wiring harness replacement on my vehicle equipped with an 8 cylinder, 5.3L gas engine. Reference N192291660 special coverage transmission wiring harness, which only applies to vehicles equipped with 8 cylinder, 6.2L gas engine. Based on my research, this is a common problem on vehicles equipped with 8 cylinder, 5.3L gas engines and the TSB should be modified to include them as well. Respectfully…GM needs to acknowledge this problem and be held responsible for repairs on transmission 8L90 temperature switch failures for 8 cylinder, 5.3L gas engine.
Corrective Action:
P0711 and P0700 code indicates a “transmission 8L90 temperature switch failure” requiring a transmission wiring harness replacement on my vehicle equipped with an 8 cylinder, 5.3L gas engine. Reference N192291660 special coverage transmission wiring harness, which only applies to vehicles equipped with 8 cylinder, 6.2L gas engine. Based on my research, this is a common problem on vehicles equipped with 8 cylinder, 5.3L gas engines and the TSB should be modified to include them as well. Respectfully…GM needs to acknowledge this problem and be held responsible for repairs on transmission 8L90 temperature switch failures for 8 cylinder, 5.3L gas engine.
Additional Notes:
P0711 and P0700 code indicates a “transmission 8L90 temperature switch failure” requiring a transmission wiring harness replacement on my vehicle equipped with an 8 cylinder, 5.3L gas engine. Reference N192291660 special coverage transmission wiring harness, which only applies to vehicles equipped with 8 cylinder, 6.2L gas engine. Based on my research, this is a common problem on vehicles equipped with 8 cylinder, 5.3L gas engines and the TSB should be modified to include them as well. Respectfully…GM needs to acknowledge this problem and be held responsible for repairs on transmission 8L90 temperature switch failures for 8 cylinder, 5.3L gas engine.
Mfg Campaign: 11623044
Recall Date: Nov 1, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
We bought this vehicle used at Goodwin Chevrolet in Oxford Maine in November 2019. It has 80,000 on it. We were told by our mechanics yesterday that it won't take another sticker because of the frame being rusted. GM knew they were having problems with these frames on these vehicles. I don't have an extended warranty. So now we have a vehicle that is no good to us. Completely unacceptable. I have a November 14th appointment with Goodwin to look at this truck. No idea what to do next.
Corrective Action:
We bought this vehicle used at Goodwin Chevrolet in Oxford Maine in November 2019. It has 80,000 on it. We were told by our mechanics yesterday that it won't take another sticker because of the frame being rusted. GM knew they were having problems with these frames on these vehicles. I don't have an extended warranty. So now we have a vehicle that is no good to us. Completely unacceptable. I have a November 14th appointment with Goodwin to look at this truck. No idea what to do next.
Additional Notes:
We bought this vehicle used at Goodwin Chevrolet in Oxford Maine in November 2019. It has 80,000 on it. We were told by our mechanics yesterday that it won't take another sticker because of the frame being rusted. GM knew they were having problems with these frames on these vehicles. I don't have an extended warranty. So now we have a vehicle that is no good to us. Completely unacceptable. I have a November 14th appointment with Goodwin to look at this truck. No idea what to do next.
Mfg Campaign: 11622940
Recall Date: Oct 31, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the vehicle was taken to the dealer and remained at the dealer for several days. The contact was informed that the recall could not be completed. The contact was informed that several repairs needed to be completed prior to the recall repair being performed. The contact stated that the suggested repairs were completed; however, the contact was informed that the recall repair could not be completed. The contact stated that no explanation was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the vehicle was taken to the dealer and remained at the dealer for several days. The contact was informed that the recall could not be completed. The contact was informed that several repairs needed to be completed prior to the recall repair being performed. The contact stated that the suggested repairs were completed; however, the contact was informed that the recall repair could not be completed. The contact stated that no explanation was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the vehicle was taken to the dealer and remained at the dealer for several days. The contact was informed that the recall could not be completed. The contact was informed that several repairs needed to be completed prior to the recall repair being performed. The contact stated that the suggested repairs were completed; however, the contact was informed that the recall repair could not be completed. The contact stated that no explanation was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11622344
Recall Date: Oct 28, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vacuum pump defect
Corrective Action:
Vacuum pump defect
Additional Notes:
Vacuum pump defect
Mfg Campaign: 11620932
Recall Date: Oct 21, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the steering and brake systems warning lights were illuminated. The vehicle was taken to an independent mechanic, where the warning lights were cleared; however, the failure recurred. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 138,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the steering and brake systems warning lights were illuminated. The vehicle was taken to an independent mechanic, where the warning lights were cleared; however, the failure recurred. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 138,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the steering and brake systems warning lights were illuminated. The vehicle was taken to an independent mechanic, where the warning lights were cleared; however, the failure recurred. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 138,000.
Mfg Campaign: 11619281
Recall Date: Oct 11, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the steering and brake systems warning lights were illuminated. The vehicle was taken to an independent mechanic, where the warning lights were cleared; however, the failure recurred. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 138,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the steering and brake systems warning lights were illuminated. The vehicle was taken to an independent mechanic, where the warning lights were cleared; however, the failure recurred. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 138,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the steering and brake systems warning lights were illuminated. The vehicle was taken to an independent mechanic, where the warning lights were cleared; however, the failure recurred. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 138,000.
Mfg Campaign: 11619281
Recall Date: Oct 11, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the steering and brake systems warning lights were illuminated. The vehicle was taken to an independent mechanic, where the warning lights were cleared; however, the failure recurred. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 138,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the steering and brake systems warning lights were illuminated. The vehicle was taken to an independent mechanic, where the warning lights were cleared; however, the failure recurred. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 138,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the steering and brake systems warning lights were illuminated. The vehicle was taken to an independent mechanic, where the warning lights were cleared; however, the failure recurred. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 138,000.
Mfg Campaign: 11619281
Recall Date: Oct 11, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
it is available and the brakes and steering is very stiff my safety no brakes no it hasnt been serviced at a dealership no inspections by dealership they appeared all at once on 10/11/24 no warning lamps
Corrective Action:
it is available and the brakes and steering is very stiff my safety no brakes no it hasnt been serviced at a dealership no inspections by dealership they appeared all at once on 10/11/24 no warning lamps
Additional Notes:
it is available and the brakes and steering is very stiff my safety no brakes no it hasnt been serviced at a dealership no inspections by dealership they appeared all at once on 10/11/24 no warning lamps
Mfg Campaign: 11619318
Recall Date: Oct 11, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel tank. The contact was informed that there was a crack in the fuel tank near the fuel sending unit. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V088000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 29,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel tank. The contact was informed that there was a crack in the fuel tank near the fuel sending unit. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V088000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 29,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel tank. The contact was informed that there was a crack in the fuel tank near the fuel sending unit. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V088000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 29,000.
Mfg Campaign: 11619197
Recall Date: Oct 10, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the instrument panel display experienced intermittent malfunctions, causing the display screen to blink off and on, and the display screen lighting to increase to the extreme brightness level. During the failure the speedometer was inoperable. The vehicle was taken to the dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 33,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the instrument panel display experienced intermittent malfunctions, causing the display screen to blink off and on, and the display screen lighting to increase to the extreme brightness level. During the failure the speedometer was inoperable. The vehicle was taken to the dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 33,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the instrument panel display experienced intermittent malfunctions, causing the display screen to blink off and on, and the display screen lighting to increase to the extreme brightness level. During the failure the speedometer was inoperable. The vehicle was taken to the dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 33,000.
Mfg Campaign: 11618503
Recall Date: Oct 7, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the instrument panel display experienced intermittent malfunctions, causing the display screen to blink off and on, and the display screen lighting to increase to the extreme brightness level. During the failure the speedometer was inoperable. The vehicle was taken to the dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 33,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the instrument panel display experienced intermittent malfunctions, causing the display screen to blink off and on, and the display screen lighting to increase to the extreme brightness level. During the failure the speedometer was inoperable. The vehicle was taken to the dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 33,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the instrument panel display experienced intermittent malfunctions, causing the display screen to blink off and on, and the display screen lighting to increase to the extreme brightness level. During the failure the speedometer was inoperable. The vehicle was taken to the dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 33,000.
Mfg Campaign: 11618503
Recall Date: Oct 7, 2024
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the vehicle was shaking abnormally. The contact stated that the vehicle felt as if it was being driven over bumps in the road. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,500.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the vehicle was shaking abnormally. The contact stated that the vehicle felt as if it was being driven over bumps in the road. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,500.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the vehicle was shaking abnormally. The contact stated that the vehicle felt as if it was being driven over bumps in the road. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,500.
Mfg Campaign: 11617468
Recall Date: Oct 1, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This has happened multiple times, most of the time going at a low mph while turning (I.e into a driveway). However, it has happened driving through a residential neighborhood as I’m going straight or turning. My truck will completely power off and I will lose access to the steering. The steering wheel will lock up, any systems (radio, A/C, etc. that were on will go off). Multiple time I have had my battery/alternator checked after these instances and my battery/alternator passes with flying colors. Luckily each time it has happened I haven’t been in traffic, but if another car was around or expecting me to make a full turn, it could have run into me while my truck just shut down in the middle of the turn. I had to restart the whole car to be able to move out of the way. These instances have happened intermittently and seemingly at random. When I took it to a dealer, they didn’t know what it was and couldn’t reproduce it. Insurance, police or other have not inspected it - again it happens intermittently. There haven’t been warning lamps prior to these instances, but when it happens it says stabilitrak warning or another message on the screen as it shuts down completely.
Corrective Action:
This has happened multiple times, most of the time going at a low mph while turning (I.e into a driveway). However, it has happened driving through a residential neighborhood as I’m going straight or turning. My truck will completely power off and I will lose access to the steering. The steering wheel will lock up, any systems (radio, A/C, etc. that were on will go off). Multiple time I have had my battery/alternator checked after these instances and my battery/alternator passes with flying colors. Luckily each time it has happened I haven’t been in traffic, but if another car was around or expecting me to make a full turn, it could have run into me while my truck just shut down in the middle of the turn. I had to restart the whole car to be able to move out of the way. These instances have happened intermittently and seemingly at random. When I took it to a dealer, they didn’t know what it was and couldn’t reproduce it. Insurance, police or other have not inspected it - again it happens intermittently. There haven’t been warning lamps prior to these instances, but when it happens it says stabilitrak warning or another message on the screen as it shuts down completely.
Additional Notes:
This has happened multiple times, most of the time going at a low mph while turning (I.e into a driveway). However, it has happened driving through a residential neighborhood as I’m going straight or turning. My truck will completely power off and I will lose access to the steering. The steering wheel will lock up, any systems (radio, A/C, etc. that were on will go off). Multiple time I have had my battery/alternator checked after these instances and my battery/alternator passes with flying colors. Luckily each time it has happened I haven’t been in traffic, but if another car was around or expecting me to make a full turn, it could have run into me while my truck just shut down in the middle of the turn. I had to restart the whole car to be able to move out of the way. These instances have happened intermittently and seemingly at random. When I took it to a dealer, they didn’t know what it was and couldn’t reproduce it. Insurance, police or other have not inspected it - again it happens intermittently. There haven’t been warning lamps prior to these instances, but when it happens it says stabilitrak warning or another message on the screen as it shuts down completely.
Mfg Campaign: 11616757
Recall Date: Sep 27, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This has happened multiple times, most of the time going at a low mph while turning (I.e into a driveway). However, it has happened driving through a residential neighborhood as I’m going straight or turning. My truck will completely power off and I will lose access to the steering. The steering wheel will lock up, any systems (radio, A/C, etc. that were on will go off). Multiple time I have had my battery/alternator checked after these instances and my battery/alternator passes with flying colors. Luckily each time it has happened I haven’t been in traffic, but if another car was around or expecting me to make a full turn, it could have run into me while my truck just shut down in the middle of the turn. I had to restart the whole car to be able to move out of the way. These instances have happened intermittently and seemingly at random. When I took it to a dealer, they didn’t know what it was and couldn’t reproduce it. Insurance, police or other have not inspected it - again it happens intermittently. There haven’t been warning lamps prior to these instances, but when it happens it says stabilitrak warning or another message on the screen as it shuts down completely.
Corrective Action:
This has happened multiple times, most of the time going at a low mph while turning (I.e into a driveway). However, it has happened driving through a residential neighborhood as I’m going straight or turning. My truck will completely power off and I will lose access to the steering. The steering wheel will lock up, any systems (radio, A/C, etc. that were on will go off). Multiple time I have had my battery/alternator checked after these instances and my battery/alternator passes with flying colors. Luckily each time it has happened I haven’t been in traffic, but if another car was around or expecting me to make a full turn, it could have run into me while my truck just shut down in the middle of the turn. I had to restart the whole car to be able to move out of the way. These instances have happened intermittently and seemingly at random. When I took it to a dealer, they didn’t know what it was and couldn’t reproduce it. Insurance, police or other have not inspected it - again it happens intermittently. There haven’t been warning lamps prior to these instances, but when it happens it says stabilitrak warning or another message on the screen as it shuts down completely.
Additional Notes:
This has happened multiple times, most of the time going at a low mph while turning (I.e into a driveway). However, it has happened driving through a residential neighborhood as I’m going straight or turning. My truck will completely power off and I will lose access to the steering. The steering wheel will lock up, any systems (radio, A/C, etc. that were on will go off). Multiple time I have had my battery/alternator checked after these instances and my battery/alternator passes with flying colors. Luckily each time it has happened I haven’t been in traffic, but if another car was around or expecting me to make a full turn, it could have run into me while my truck just shut down in the middle of the turn. I had to restart the whole car to be able to move out of the way. These instances have happened intermittently and seemingly at random. When I took it to a dealer, they didn’t know what it was and couldn’t reproduce it. Insurance, police or other have not inspected it - again it happens intermittently. There haven’t been warning lamps prior to these instances, but when it happens it says stabilitrak warning or another message on the screen as it shuts down completely.
Mfg Campaign: 11616757
Recall Date: Sep 27, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
This has happened multiple times, most of the time going at a low mph while turning (I.e into a driveway). However, it has happened driving through a residential neighborhood as I’m going straight or turning. My truck will completely power off and I will lose access to the steering. The steering wheel will lock up, any systems (radio, A/C, etc. that were on will go off). Multiple time I have had my battery/alternator checked after these instances and my battery/alternator passes with flying colors. Luckily each time it has happened I haven’t been in traffic, but if another car was around or expecting me to make a full turn, it could have run into me while my truck just shut down in the middle of the turn. I had to restart the whole car to be able to move out of the way. These instances have happened intermittently and seemingly at random. When I took it to a dealer, they didn’t know what it was and couldn’t reproduce it. Insurance, police or other have not inspected it - again it happens intermittently. There haven’t been warning lamps prior to these instances, but when it happens it says stabilitrak warning or another message on the screen as it shuts down completely.
Corrective Action:
This has happened multiple times, most of the time going at a low mph while turning (I.e into a driveway). However, it has happened driving through a residential neighborhood as I’m going straight or turning. My truck will completely power off and I will lose access to the steering. The steering wheel will lock up, any systems (radio, A/C, etc. that were on will go off). Multiple time I have had my battery/alternator checked after these instances and my battery/alternator passes with flying colors. Luckily each time it has happened I haven’t been in traffic, but if another car was around or expecting me to make a full turn, it could have run into me while my truck just shut down in the middle of the turn. I had to restart the whole car to be able to move out of the way. These instances have happened intermittently and seemingly at random. When I took it to a dealer, they didn’t know what it was and couldn’t reproduce it. Insurance, police or other have not inspected it - again it happens intermittently. There haven’t been warning lamps prior to these instances, but when it happens it says stabilitrak warning or another message on the screen as it shuts down completely.
Additional Notes:
This has happened multiple times, most of the time going at a low mph while turning (I.e into a driveway). However, it has happened driving through a residential neighborhood as I’m going straight or turning. My truck will completely power off and I will lose access to the steering. The steering wheel will lock up, any systems (radio, A/C, etc. that were on will go off). Multiple time I have had my battery/alternator checked after these instances and my battery/alternator passes with flying colors. Luckily each time it has happened I haven’t been in traffic, but if another car was around or expecting me to make a full turn, it could have run into me while my truck just shut down in the middle of the turn. I had to restart the whole car to be able to move out of the way. These instances have happened intermittently and seemingly at random. When I took it to a dealer, they didn’t know what it was and couldn’t reproduce it. Insurance, police or other have not inspected it - again it happens intermittently. There haven’t been warning lamps prior to these instances, but when it happens it says stabilitrak warning or another message on the screen as it shuts down completely.
Mfg Campaign: 11616757
Recall Date: Sep 27, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Automatic transmission slips gear. When idling on hwy vehicle automatic transmission doesn't go into drive. Stalled on hwy at traffic light.
Corrective Action:
Automatic transmission slips gear. When idling on hwy vehicle automatic transmission doesn't go into drive. Stalled on hwy at traffic light.
Additional Notes:
Automatic transmission slips gear. When idling on hwy vehicle automatic transmission doesn't go into drive. Stalled on hwy at traffic light.
Mfg Campaign: 11615532
Recall Date: Sep 20, 2024
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