Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
980 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I brought my truck into the dealership for a routine oil change. They notified me that my radiator is leaking and needs to be replaced. They stated that there is a small leak in the lower right corner of the radiator. I did not notice and fluids leaking from the radiator prior or did not smell any coolant from the engine. The leak did not trigger any warning lights inside of the vehicle. I did notice on a few occasions that the coolant levels looked low and added more to the system. My truck only has 60k miles on it. After researching this issue I've learned that this is a fairly common problem for 2014-2018 Silverados and that Chevy will only fix the 2014's.
Corrective Action:
I brought my truck into the dealership for a routine oil change. They notified me that my radiator is leaking and needs to be replaced. They stated that there is a small leak in the lower right corner of the radiator. I did not notice and fluids leaking from the radiator prior or did not smell any coolant from the engine. The leak did not trigger any warning lights inside of the vehicle. I did notice on a few occasions that the coolant levels looked low and added more to the system. My truck only has 60k miles on it. After researching this issue I've learned that this is a fairly common problem for 2014-2018 Silverados and that Chevy will only fix the 2014's.
Additional Notes:
I brought my truck into the dealership for a routine oil change. They notified me that my radiator is leaking and needs to be replaced. They stated that there is a small leak in the lower right corner of the radiator. I did not notice and fluids leaking from the radiator prior or did not smell any coolant from the engine. The leak did not trigger any warning lights inside of the vehicle. I did notice on a few occasions that the coolant levels looked low and added more to the system. My truck only has 60k miles on it. After researching this issue I've learned that this is a fairly common problem for 2014-2018 Silverados and that Chevy will only fix the 2014's.
Mfg Campaign: 11550804
Recall Date: Oct 19, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the contact noticed that the gear shifter was inoperable. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed transmission temperature sensor and transmission control module. The contact was informed that the transmission wiring harness needed to be replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 52,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the contact noticed that the gear shifter was inoperable. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed transmission temperature sensor and transmission control module. The contact was informed that the transmission wiring harness needed to be replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 52,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the contact noticed that the gear shifter was inoperable. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed transmission temperature sensor and transmission control module. The contact was informed that the transmission wiring harness needed to be replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 52,000.
Mfg Campaign: 11550833
Recall Date: Oct 19, 2023
General Motors, Llc
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
Tire size 285/45R22 114H . While driving on the interstate at 70 mph had a large vibration that started occurring. When I was pulling over to figure out what was going on I heard a loud bang and suddenly lost air pressure to the Drivers side front tire. Once pulled over I could see the tire was flat. Upon removal of the tire I found the inner sidewall had blown. The tread was also separating in the area where the damage was. The tires are only 2.5 years old and have only 22.5k miles. They have been rejuvenate rotated with the last rotation just 3k miles prior. The company refused to honor their warranty stating it looked like the damage was caused by a pothole (which never occurred).
Corrective Action:
Tire size 285/45R22 114H . While driving on the interstate at 70 mph had a large vibration that started occurring. When I was pulling over to figure out what was going on I heard a loud bang and suddenly lost air pressure to the Drivers side front tire. Once pulled over I could see the tire was flat. Upon removal of the tire I found the inner sidewall had blown. The tread was also separating in the area where the damage was. The tires are only 2.5 years old and have only 22.5k miles. They have been rejuvenate rotated with the last rotation just 3k miles prior. The company refused to honor their warranty stating it looked like the damage was caused by a pothole (which never occurred).
Additional Notes:
Tire size 285/45R22 114H . While driving on the interstate at 70 mph had a large vibration that started occurring. When I was pulling over to figure out what was going on I heard a loud bang and suddenly lost air pressure to the Drivers side front tire. Once pulled over I could see the tire was flat. Upon removal of the tire I found the inner sidewall had blown. The tread was also separating in the area where the damage was. The tires are only 2.5 years old and have only 22.5k miles. They have been rejuvenate rotated with the last rotation just 3k miles prior. The company refused to honor their warranty stating it looked like the damage was caused by a pothole (which never occurred).
Mfg Campaign: 11549128
Recall Date: Oct 10, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ignition switch is defective the truck will not turn on all the time I have to play with the shift lever and key to get it started
Corrective Action:
The ignition switch is defective the truck will not turn on all the time I have to play with the shift lever and key to get it started
Additional Notes:
The ignition switch is defective the truck will not turn on all the time I have to play with the shift lever and key to get it started
Mfg Campaign: 11548586
Recall Date: Oct 6, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission experienced rough shifting from first to second gear. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission experienced rough shifting from first to second gear. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission experienced rough shifting from first to second gear. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Mfg Campaign: 11547773
Recall Date: Oct 2, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My truck started shuddering and having shifting issues. Took to Chevrolet dealership and was told that this has become a common issue with this type of transmission. We ended up having to replace the transmission.
Corrective Action:
My truck started shuddering and having shifting issues. Took to Chevrolet dealership and was told that this has become a common issue with this type of transmission. We ended up having to replace the transmission.
Additional Notes:
My truck started shuddering and having shifting issues. Took to Chevrolet dealership and was told that this has become a common issue with this type of transmission. We ended up having to replace the transmission.
Mfg Campaign: 11542955
Recall Date: Sep 6, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the highway on ramp, the transmission came out of gear. The engine would accelerate but the transmission would not stay engaged. at this time the check engine light came on. Upon having it towed to a dealership and having the vehicle inspected. It was determined that "the Torque Converter came apart causing metal in the pan when hot vehicle would stop pulling". The transmission has been replaced at considerable expense. Dealer had stated to me that they have seen multiple vehicles with this same issue from 2015 to 2020 models. While we were at the dealership two vehicles were checked in with similar issues. This torque converter issue poses a risk while accelerating/passing other vehicles.
Corrective Action:
While driving on the highway on ramp, the transmission came out of gear. The engine would accelerate but the transmission would not stay engaged. at this time the check engine light came on. Upon having it towed to a dealership and having the vehicle inspected. It was determined that "the Torque Converter came apart causing metal in the pan when hot vehicle would stop pulling". The transmission has been replaced at considerable expense. Dealer had stated to me that they have seen multiple vehicles with this same issue from 2015 to 2020 models. While we were at the dealership two vehicles were checked in with similar issues. This torque converter issue poses a risk while accelerating/passing other vehicles.
Additional Notes:
While driving on the highway on ramp, the transmission came out of gear. The engine would accelerate but the transmission would not stay engaged. at this time the check engine light came on. Upon having it towed to a dealership and having the vehicle inspected. It was determined that "the Torque Converter came apart causing metal in the pan when hot vehicle would stop pulling". The transmission has been replaced at considerable expense. Dealer had stated to me that they have seen multiple vehicles with this same issue from 2015 to 2020 models. While we were at the dealership two vehicles were checked in with similar issues. This torque converter issue poses a risk while accelerating/passing other vehicles.
Mfg Campaign: 11542169
Recall Date: Sep 1, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I [XXX] purchased a vehicle by trade-in from Augusta Mitsubishi on Tuesday 6/20/2023. Upon further review of the contract, I noticed some things that were not right. 1. They had the vehicle I traded as a Chrysler 200 but I gave them a 2001 GMC Sierra. 2. On the retail purchase agreement, the color of the truck I purchased is gray but it is black. 3. It seems as if the numbers were manipulated to suit the deal. I also had the truck diagnosed and they found a number of issues such as the brakes and rotors were worn. The biggest issue was that the lug studs had been cut which is a major safety issue. In light of everything in this letter, I feel that the dealership should be held accountable, which is why I'm asking that they pay off the truck and send me the title, refund my down payment, and pay for the repair cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I [XXX] purchased a vehicle by trade-in from Augusta Mitsubishi on Tuesday 6/20/2023. Upon further review of the contract, I noticed some things that were not right. 1. They had the vehicle I traded as a Chrysler 200 but I gave them a 2001 GMC Sierra. 2. On the retail purchase agreement, the color of the truck I purchased is gray but it is black. 3. It seems as if the numbers were manipulated to suit the deal. I also had the truck diagnosed and they found a number of issues such as the brakes and rotors were worn. The biggest issue was that the lug studs had been cut which is a major safety issue. In light of everything in this letter, I feel that the dealership should be held accountable, which is why I'm asking that they pay off the truck and send me the title, refund my down payment, and pay for the repair cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I [XXX] purchased a vehicle by trade-in from Augusta Mitsubishi on Tuesday 6/20/2023. Upon further review of the contract, I noticed some things that were not right. 1. They had the vehicle I traded as a Chrysler 200 but I gave them a 2001 GMC Sierra. 2. On the retail purchase agreement, the color of the truck I purchased is gray but it is black. 3. It seems as if the numbers were manipulated to suit the deal. I also had the truck diagnosed and they found a number of issues such as the brakes and rotors were worn. The biggest issue was that the lug studs had been cut which is a major safety issue. In light of everything in this letter, I feel that the dealership should be held accountable, which is why I'm asking that they pay off the truck and send me the title, refund my down payment, and pay for the repair cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11541505
Recall Date: Aug 29, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission (6L80/E) started slipping at around 100,000 miles and needed completely replaced/rebuilt. This is replicated on multiple trucks with this transmission from 2016-2018. Evidence was slipping while shifting between 2-3rd gears. Dealership advised transmission needed completely replaced. Cost associated was ~$4000
Corrective Action:
Transmission (6L80/E) started slipping at around 100,000 miles and needed completely replaced/rebuilt. This is replicated on multiple trucks with this transmission from 2016-2018. Evidence was slipping while shifting between 2-3rd gears. Dealership advised transmission needed completely replaced. Cost associated was ~$4000
Additional Notes:
Transmission (6L80/E) started slipping at around 100,000 miles and needed completely replaced/rebuilt. This is replicated on multiple trucks with this transmission from 2016-2018. Evidence was slipping while shifting between 2-3rd gears. Dealership advised transmission needed completely replaced. Cost associated was ~$4000
Mfg Campaign: 11539982
Recall Date: Aug 22, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that the radio in the vehicle had started to switch stations independently. The failure persisted, causing other electrical operations to be affected. The contact stated that occasionally, the failure caused the vehicle to stall while coming to a stop. The vehicle was taken to the dealer and the computer controller was replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 92,800.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that the radio in the vehicle had started to switch stations independently. The failure persisted, causing other electrical operations to be affected. The contact stated that occasionally, the failure caused the vehicle to stall while coming to a stop. The vehicle was taken to the dealer and the computer controller was replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 92,800.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that the radio in the vehicle had started to switch stations independently. The failure persisted, causing other electrical operations to be affected. The contact stated that occasionally, the failure caused the vehicle to stall while coming to a stop. The vehicle was taken to the dealer and the computer controller was replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 92,800.
Mfg Campaign: 11539710
Recall Date: Aug 21, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission bumping or shuddering in 1st-4th gear
Corrective Action:
Transmission bumping or shuddering in 1st-4th gear
Additional Notes:
Transmission bumping or shuddering in 1st-4th gear
Mfg Campaign: 11533218
Recall Date: Jul 19, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving approximately 25-30 MPH, the power steering became inoperable. The steering wheel was difficult to turn. The power steering fault message was displayed. The vehicle was taken to the local dealer and the contact was informed that the part to repair the vehicle was on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 104,000.
Corrective Action:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving approximately 25-30 MPH, the power steering became inoperable. The steering wheel was difficult to turn. The power steering fault message was displayed. The vehicle was taken to the local dealer and the contact was informed that the part to repair the vehicle was on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 104,000.
Additional Notes:
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving approximately 25-30 MPH, the power steering became inoperable. The steering wheel was difficult to turn. The power steering fault message was displayed. The vehicle was taken to the local dealer and the contact was informed that the part to repair the vehicle was on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 104,000.
Mfg Campaign: 11532747
Recall Date: Jul 17, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2016 Chevy Silverado had intermittent hard braking. Especially at slower speeds the brake pedal would get very hard to press and needed a lot of effort to stop. I was especially concerned having newer drivers in my household that the truck was unsafe. I nearly hit others vehicles especially at stoplights and in parking lots. The vehicle was taken to the GM dealer who said it was under recall and completed the repairs. However even though the recall repairs were completed the vehicle still continued to have hard braking issues. It was not resolved until I had the brake vacuum booster pump replaced by a 3rd party as GM was unwilling to complete the repair under the recall
Corrective Action:
My 2016 Chevy Silverado had intermittent hard braking. Especially at slower speeds the brake pedal would get very hard to press and needed a lot of effort to stop. I was especially concerned having newer drivers in my household that the truck was unsafe. I nearly hit others vehicles especially at stoplights and in parking lots. The vehicle was taken to the GM dealer who said it was under recall and completed the repairs. However even though the recall repairs were completed the vehicle still continued to have hard braking issues. It was not resolved until I had the brake vacuum booster pump replaced by a 3rd party as GM was unwilling to complete the repair under the recall
Additional Notes:
My 2016 Chevy Silverado had intermittent hard braking. Especially at slower speeds the brake pedal would get very hard to press and needed a lot of effort to stop. I was especially concerned having newer drivers in my household that the truck was unsafe. I nearly hit others vehicles especially at stoplights and in parking lots. The vehicle was taken to the GM dealer who said it was under recall and completed the repairs. However even though the recall repairs were completed the vehicle still continued to have hard braking issues. It was not resolved until I had the brake vacuum booster pump replaced by a 3rd party as GM was unwilling to complete the repair under the recall
Mfg Campaign: 11531987
Recall Date: Jul 13, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Backing up truck to put a boat in the water and no brakes had put push really hard to stop the truck from going in to the lake. When moving slowly there is hardly any brakes on the truck
Corrective Action:
Backing up truck to put a boat in the water and no brakes had put push really hard to stop the truck from going in to the lake. When moving slowly there is hardly any brakes on the truck
Additional Notes:
Backing up truck to put a boat in the water and no brakes had put push really hard to stop the truck from going in to the lake. When moving slowly there is hardly any brakes on the truck
Mfg Campaign: 11531146
Recall Date: Jul 9, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle just randomly shuts off, mainly when making a turn. I took it in to the dealership and had several repairs made but none of them fixed the problem. It’s definitely dangerous I almost had a accident at least 3 times. I feel it’s electrical due to the fact everything shuts off, the dash usually flashes before it shuts off. All electronics shut down and the vehicle turns completely off with no control of steering. I’ve come to the conclusion it’s electrical so I’m searching for a solution.
Corrective Action:
My vehicle just randomly shuts off, mainly when making a turn. I took it in to the dealership and had several repairs made but none of them fixed the problem. It’s definitely dangerous I almost had a accident at least 3 times. I feel it’s electrical due to the fact everything shuts off, the dash usually flashes before it shuts off. All electronics shut down and the vehicle turns completely off with no control of steering. I’ve come to the conclusion it’s electrical so I’m searching for a solution.
Additional Notes:
My vehicle just randomly shuts off, mainly when making a turn. I took it in to the dealership and had several repairs made but none of them fixed the problem. It’s definitely dangerous I almost had a accident at least 3 times. I feel it’s electrical due to the fact everything shuts off, the dash usually flashes before it shuts off. All electronics shut down and the vehicle turns completely off with no control of steering. I’ve come to the conclusion it’s electrical so I’m searching for a solution.
Mfg Campaign: 11531112
Recall Date: Jul 8, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle just randomly shuts off, mainly when making a turn. I took it in to the dealership and had several repairs made but none of them fixed the problem. It’s definitely dangerous I almost had a accident at least 3 times. I feel it’s electrical due to the fact everything shuts off, the dash usually flashes before it shuts off. All electronics shut down and the vehicle turns completely off with no control of steering. I’ve come to the conclusion it’s electrical so I’m searching for a solution.
Corrective Action:
My vehicle just randomly shuts off, mainly when making a turn. I took it in to the dealership and had several repairs made but none of them fixed the problem. It’s definitely dangerous I almost had a accident at least 3 times. I feel it’s electrical due to the fact everything shuts off, the dash usually flashes before it shuts off. All electronics shut down and the vehicle turns completely off with no control of steering. I’ve come to the conclusion it’s electrical so I’m searching for a solution.
Additional Notes:
My vehicle just randomly shuts off, mainly when making a turn. I took it in to the dealership and had several repairs made but none of them fixed the problem. It’s definitely dangerous I almost had a accident at least 3 times. I feel it’s electrical due to the fact everything shuts off, the dash usually flashes before it shuts off. All electronics shut down and the vehicle turns completely off with no control of steering. I’ve come to the conclusion it’s electrical so I’m searching for a solution.
Mfg Campaign: 11531112
Recall Date: Jul 8, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving the other day and slowed to an upcoming vehicle, when I tapped the brakes the stabilitrak light flashed and all my dash lights and radio flickered, then when I used my turn signal the same things happened plus the windshield wipers came on, then when I went to merge back into my lane the pickup completely stalled out jerking us forward into our seat belts and then kept going. Later that day I went thru a drive thru and when I was turning the steering wheel jerked and wasn't able to continue turning and the pickup died. I had to lock the steering wheel in order to get it started again. This isn't the only time the first issues have happened or the steering wheel being jerked and stalling out, but this is the first time it completely stalled out in the highway and that is not okay. That is a complete safety issue and I'm not the only one who has had this issue, however when I have talked to a mechanic about it they couldn't find anything wrong and had no answer for me. There are several recalls on the years before the 2016 chevy silverado but nothing for them, and this is a big safety concern.
Corrective Action:
I was driving the other day and slowed to an upcoming vehicle, when I tapped the brakes the stabilitrak light flashed and all my dash lights and radio flickered, then when I used my turn signal the same things happened plus the windshield wipers came on, then when I went to merge back into my lane the pickup completely stalled out jerking us forward into our seat belts and then kept going. Later that day I went thru a drive thru and when I was turning the steering wheel jerked and wasn't able to continue turning and the pickup died. I had to lock the steering wheel in order to get it started again. This isn't the only time the first issues have happened or the steering wheel being jerked and stalling out, but this is the first time it completely stalled out in the highway and that is not okay. That is a complete safety issue and I'm not the only one who has had this issue, however when I have talked to a mechanic about it they couldn't find anything wrong and had no answer for me. There are several recalls on the years before the 2016 chevy silverado but nothing for them, and this is a big safety concern.
Additional Notes:
I was driving the other day and slowed to an upcoming vehicle, when I tapped the brakes the stabilitrak light flashed and all my dash lights and radio flickered, then when I used my turn signal the same things happened plus the windshield wipers came on, then when I went to merge back into my lane the pickup completely stalled out jerking us forward into our seat belts and then kept going. Later that day I went thru a drive thru and when I was turning the steering wheel jerked and wasn't able to continue turning and the pickup died. I had to lock the steering wheel in order to get it started again. This isn't the only time the first issues have happened or the steering wheel being jerked and stalling out, but this is the first time it completely stalled out in the highway and that is not okay. That is a complete safety issue and I'm not the only one who has had this issue, however when I have talked to a mechanic about it they couldn't find anything wrong and had no answer for me. There are several recalls on the years before the 2016 chevy silverado but nothing for them, and this is a big safety concern.
Mfg Campaign: 11530162
Recall Date: Jul 3, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission drops out of gear with no warning. No forward or reverse. This is a potential hazard that if it had occurred on an Interstate, whether it be causing an accident or getting hit by other vehicles trying to get to side of road. Vehicle is with a transmission repair shop currently. No repair records yet or actual cause. Mechanic informed me today that transmission needs to replaced due to economics that a rebuilt or re manufactured would be better option. Will save records if when I get all receipts for the repair.
Corrective Action:
Transmission drops out of gear with no warning. No forward or reverse. This is a potential hazard that if it had occurred on an Interstate, whether it be causing an accident or getting hit by other vehicles trying to get to side of road. Vehicle is with a transmission repair shop currently. No repair records yet or actual cause. Mechanic informed me today that transmission needs to replaced due to economics that a rebuilt or re manufactured would be better option. Will save records if when I get all receipts for the repair.
Additional Notes:
Transmission drops out of gear with no warning. No forward or reverse. This is a potential hazard that if it had occurred on an Interstate, whether it be causing an accident or getting hit by other vehicles trying to get to side of road. Vehicle is with a transmission repair shop currently. No repair records yet or actual cause. Mechanic informed me today that transmission needs to replaced due to economics that a rebuilt or re manufactured would be better option. Will save records if when I get all receipts for the repair.
Mfg Campaign: 11529201
Recall Date: Jun 27, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Grounding issue when turning causing the steering wheel to yank the to a random direction and lock up. Multiple Silverado owners have experienced the same issue and I nearly died. Chevy dealer did not identify the issue/ Cannot figure it out.
Corrective Action:
Grounding issue when turning causing the steering wheel to yank the to a random direction and lock up. Multiple Silverado owners have experienced the same issue and I nearly died. Chevy dealer did not identify the issue/ Cannot figure it out.
Additional Notes:
Grounding issue when turning causing the steering wheel to yank the to a random direction and lock up. Multiple Silverado owners have experienced the same issue and I nearly died. Chevy dealer did not identify the issue/ Cannot figure it out.
Mfg Campaign: 11528052
Recall Date: Jun 21, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
2021 the driver side seatbelt broke which resulted in a recall. Same thing has happened again; the thick metal coil within the plastic cover snapped. We have a scheduled appointment today with the dealer to have it again replaced. They said it's our responsibility to pay even though the first time we were eventually reimbursed. This is a defective part; no seat belt should break again in two years! Another recall needs to be activated.
Corrective Action:
2021 the driver side seatbelt broke which resulted in a recall. Same thing has happened again; the thick metal coil within the plastic cover snapped. We have a scheduled appointment today with the dealer to have it again replaced. They said it's our responsibility to pay even though the first time we were eventually reimbursed. This is a defective part; no seat belt should break again in two years! Another recall needs to be activated.
Additional Notes:
2021 the driver side seatbelt broke which resulted in a recall. Same thing has happened again; the thick metal coil within the plastic cover snapped. We have a scheduled appointment today with the dealer to have it again replaced. They said it's our responsibility to pay even though the first time we were eventually reimbursed. This is a defective part; no seat belt should break again in two years! Another recall needs to be activated.
Mfg Campaign: 11527693
Recall Date: Jun 19, 2023
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