Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Electronic brakes lock up during driving. No power going to rear wheels.
Corrective Action:
Electronic brakes lock up during driving. No power going to rear wheels.
Additional Notes:
Electronic brakes lock up during driving. No power going to rear wheels.
Mfg Campaign: 11671278
Recall Date: Jul 4, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electronic brakes lock up during driving. No power going to rear wheels.
Corrective Action:
Electronic brakes lock up during driving. No power going to rear wheels.
Additional Notes:
Electronic brakes lock up during driving. No power going to rear wheels.
Mfg Campaign: 11671278
Recall Date: Jul 4, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Electronic brakes lock up during driving. No power going to rear wheels.
Corrective Action:
Electronic brakes lock up during driving. No power going to rear wheels.
Additional Notes:
Electronic brakes lock up during driving. No power going to rear wheels.
Mfg Campaign: 11671278
Recall Date: Jul 4, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I experienced issues with braking including shuddering brakes. I took the vehicle to a repair shop who looked into any active recalls and there were none, I had the electronic brake control module recall completed in 2019. The shop replaced the front brakes and resurfaced the back which did not fix the issue. They then replaced the vacuum pump which did fix the issue I was responsible for all costs. I recently noticed my vehicle is covered under special coverage N182202780 through 2027 which covers the cost of the vacuum pump replacement. Chevy is refusing to reimburse for the costs because the work was not done at their dealership despite not having a recall that States that. I would like the issue addressed theough a formal recall and reimbursement of repair costs as Chevy is obviously aware there is a safety issue related to braking due to failing components.
Corrective Action:
I experienced issues with braking including shuddering brakes. I took the vehicle to a repair shop who looked into any active recalls and there were none, I had the electronic brake control module recall completed in 2019. The shop replaced the front brakes and resurfaced the back which did not fix the issue. They then replaced the vacuum pump which did fix the issue I was responsible for all costs. I recently noticed my vehicle is covered under special coverage N182202780 through 2027 which covers the cost of the vacuum pump replacement. Chevy is refusing to reimburse for the costs because the work was not done at their dealership despite not having a recall that States that. I would like the issue addressed theough a formal recall and reimbursement of repair costs as Chevy is obviously aware there is a safety issue related to braking due to failing components.
Additional Notes:
I experienced issues with braking including shuddering brakes. I took the vehicle to a repair shop who looked into any active recalls and there were none, I had the electronic brake control module recall completed in 2019. The shop replaced the front brakes and resurfaced the back which did not fix the issue. They then replaced the vacuum pump which did fix the issue I was responsible for all costs. I recently noticed my vehicle is covered under special coverage N182202780 through 2027 which covers the cost of the vacuum pump replacement. Chevy is refusing to reimburse for the costs because the work was not done at their dealership despite not having a recall that States that. I would like the issue addressed theough a formal recall and reimbursement of repair costs as Chevy is obviously aware there is a safety issue related to braking due to failing components.
Mfg Campaign: 11670508
Recall Date: Jul 1, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
There is a faulty weld on the radiator of my 2017 chevy silverado 1500 LT that cracked and began to leak coolant. Dealer stated that this is a common issue and there was no other remedy but to replace the radiator and coolant lines. i have seen bulletins and warranties for earlier models but the issue is still there.
Corrective Action:
There is a faulty weld on the radiator of my 2017 chevy silverado 1500 LT that cracked and began to leak coolant. Dealer stated that this is a common issue and there was no other remedy but to replace the radiator and coolant lines. i have seen bulletins and warranties for earlier models but the issue is still there.
Additional Notes:
There is a faulty weld on the radiator of my 2017 chevy silverado 1500 LT that cracked and began to leak coolant. Dealer stated that this is a common issue and there was no other remedy but to replace the radiator and coolant lines. i have seen bulletins and warranties for earlier models but the issue is still there.
Mfg Campaign: 11667912
Recall Date: Jun 19, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving or while the vehicle was parked and occupied, while depress the horn, the horn failed to operate. The contact turned off and restarted the vehicle, but the failure persisted. The contact stated that the failure started in 2023. The vehicle was towed to an independent mechanic and was diagnosed and determined that the horn had failed and needed to be replaced. The contact stated that the failure had occurred on several occasions. The contact stated that the vehicle had been repaired once. The horn was replaced the first time; however, with the current failure the horn was not yet replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 155,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving or while the vehicle was parked and occupied, while depress the horn, the horn failed to operate. The contact turned off and restarted the vehicle, but the failure persisted. The contact stated that the failure started in 2023. The vehicle was towed to an independent mechanic and was diagnosed and determined that the horn had failed and needed to be replaced. The contact stated that the failure had occurred on several occasions. The contact stated that the vehicle had been repaired once. The horn was replaced the first time; however, with the current failure the horn was not yet replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 155,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving or while the vehicle was parked and occupied, while depress the horn, the horn failed to operate. The contact turned off and restarted the vehicle, but the failure persisted. The contact stated that the failure started in 2023. The vehicle was towed to an independent mechanic and was diagnosed and determined that the horn had failed and needed to be replaced. The contact stated that the failure had occurred on several occasions. The contact stated that the vehicle had been repaired once. The horn was replaced the first time; however, with the current failure the horn was not yet replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 155,000.
Mfg Campaign: 11667710
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have lost my brakes when reversing, however I have good brakes when driving forward. The transmission is also slipping and the torque converter in the transmission is becoming very worn ALREADY. I do not tow anything with this vehicle, and I only have 73,411 miles on this truck.
Corrective Action:
I have lost my brakes when reversing, however I have good brakes when driving forward. The transmission is also slipping and the torque converter in the transmission is becoming very worn ALREADY. I do not tow anything with this vehicle, and I only have 73,411 miles on this truck.
Additional Notes:
I have lost my brakes when reversing, however I have good brakes when driving forward. The transmission is also slipping and the torque converter in the transmission is becoming very worn ALREADY. I do not tow anything with this vehicle, and I only have 73,411 miles on this truck.
Mfg Campaign: 11665404
Recall Date: Jun 6, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have lost my brakes when reversing, however I have good brakes when driving forward. The transmission is also slipping and the torque converter in the transmission is becoming very worn ALREADY. I do not tow anything with this vehicle, and I only have 73,411 miles on this truck.
Corrective Action:
I have lost my brakes when reversing, however I have good brakes when driving forward. The transmission is also slipping and the torque converter in the transmission is becoming very worn ALREADY. I do not tow anything with this vehicle, and I only have 73,411 miles on this truck.
Additional Notes:
I have lost my brakes when reversing, however I have good brakes when driving forward. The transmission is also slipping and the torque converter in the transmission is becoming very worn ALREADY. I do not tow anything with this vehicle, and I only have 73,411 miles on this truck.
Mfg Campaign: 11665404
Recall Date: Jun 6, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In light of the recalls for other Silverado Fuel Pumps, I believe an investigation should be initiated for vehicles like mine that are part of the same manufacturer but were not part of the original recall. Right when this recall was announced my Silverado which is in excellent condition and has only 73,000 miles on it has a failing fuel pump, communicated by a check engine light and coded for the fuel pump failure. According to my dealer the cost to replace is almost 2,000 dollars. A fuel pump in a heavy duty truck should not fail after only 73000 miles.
Corrective Action:
In light of the recalls for other Silverado Fuel Pumps, I believe an investigation should be initiated for vehicles like mine that are part of the same manufacturer but were not part of the original recall. Right when this recall was announced my Silverado which is in excellent condition and has only 73,000 miles on it has a failing fuel pump, communicated by a check engine light and coded for the fuel pump failure. According to my dealer the cost to replace is almost 2,000 dollars. A fuel pump in a heavy duty truck should not fail after only 73000 miles.
Additional Notes:
In light of the recalls for other Silverado Fuel Pumps, I believe an investigation should be initiated for vehicles like mine that are part of the same manufacturer but were not part of the original recall. Right when this recall was announced my Silverado which is in excellent condition and has only 73,000 miles on it has a failing fuel pump, communicated by a check engine light and coded for the fuel pump failure. According to my dealer the cost to replace is almost 2,000 dollars. A fuel pump in a heavy duty truck should not fail after only 73000 miles.
Mfg Campaign: 11664709
Recall Date: Jun 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
making a ticking noise on the engine
Corrective Action:
making a ticking noise on the engine
Additional Notes:
making a ticking noise on the engine
Mfg Campaign: 11662990
Recall Date: May 25, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
making a ticking noise on the engine
Corrective Action:
making a ticking noise on the engine
Additional Notes:
making a ticking noise on the engine
Mfg Campaign: 11662990
Recall Date: May 25, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unknown system or component failure. Vehicle is available upon request to inspect. My families safety was at risk, power steering goes out while driving, all service lights come on, vehicle goes into “limp mode”, would go in and out of gear while driving, gears won’t work properly (P,R,D…), when shifting into R camera won’t come on. This problem is continuing. Have not been able to get it into dealership. Vehicle has not been inspected by police, dealership, or insurance. Stabilitrak notification, and all service lights go off. No problem or symptoms prior to failure. Vehicle was well maintained and I have service records of every repair, oil change, etc.
Corrective Action:
Unknown system or component failure. Vehicle is available upon request to inspect. My families safety was at risk, power steering goes out while driving, all service lights come on, vehicle goes into “limp mode”, would go in and out of gear while driving, gears won’t work properly (P,R,D…), when shifting into R camera won’t come on. This problem is continuing. Have not been able to get it into dealership. Vehicle has not been inspected by police, dealership, or insurance. Stabilitrak notification, and all service lights go off. No problem or symptoms prior to failure. Vehicle was well maintained and I have service records of every repair, oil change, etc.
Additional Notes:
Unknown system or component failure. Vehicle is available upon request to inspect. My families safety was at risk, power steering goes out while driving, all service lights come on, vehicle goes into “limp mode”, would go in and out of gear while driving, gears won’t work properly (P,R,D…), when shifting into R camera won’t come on. This problem is continuing. Have not been able to get it into dealership. Vehicle has not been inspected by police, dealership, or insurance. Stabilitrak notification, and all service lights go off. No problem or symptoms prior to failure. Vehicle was well maintained and I have service records of every repair, oil change, etc.
Mfg Campaign: 11662945
Recall Date: May 24, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown system or component failure. Vehicle is available upon request to inspect. My families safety was at risk, power steering goes out while driving, all service lights come on, vehicle goes into “limp mode”, would go in and out of gear while driving, gears won’t work properly (P,R,D…), when shifting into R camera won’t come on. This problem is continuing. Have not been able to get it into dealership. Vehicle has not been inspected by police, dealership, or insurance. Stabilitrak notification, and all service lights go off. No problem or symptoms prior to failure. Vehicle was well maintained and I have service records of every repair, oil change, etc.
Corrective Action:
Unknown system or component failure. Vehicle is available upon request to inspect. My families safety was at risk, power steering goes out while driving, all service lights come on, vehicle goes into “limp mode”, would go in and out of gear while driving, gears won’t work properly (P,R,D…), when shifting into R camera won’t come on. This problem is continuing. Have not been able to get it into dealership. Vehicle has not been inspected by police, dealership, or insurance. Stabilitrak notification, and all service lights go off. No problem or symptoms prior to failure. Vehicle was well maintained and I have service records of every repair, oil change, etc.
Additional Notes:
Unknown system or component failure. Vehicle is available upon request to inspect. My families safety was at risk, power steering goes out while driving, all service lights come on, vehicle goes into “limp mode”, would go in and out of gear while driving, gears won’t work properly (P,R,D…), when shifting into R camera won’t come on. This problem is continuing. Have not been able to get it into dealership. Vehicle has not been inspected by police, dealership, or insurance. Stabilitrak notification, and all service lights go off. No problem or symptoms prior to failure. Vehicle was well maintained and I have service records of every repair, oil change, etc.
Mfg Campaign: 11662945
Recall Date: May 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Unknown system or component failure. Vehicle is available upon request to inspect. My families safety was at risk, power steering goes out while driving, all service lights come on, vehicle goes into “limp mode”, would go in and out of gear while driving, gears won’t work properly (P,R,D…), when shifting into R camera won’t come on. This problem is continuing. Have not been able to get it into dealership. Vehicle has not been inspected by police, dealership, or insurance. Stabilitrak notification, and all service lights go off. No problem or symptoms prior to failure. Vehicle was well maintained and I have service records of every repair, oil change, etc.
Corrective Action:
Unknown system or component failure. Vehicle is available upon request to inspect. My families safety was at risk, power steering goes out while driving, all service lights come on, vehicle goes into “limp mode”, would go in and out of gear while driving, gears won’t work properly (P,R,D…), when shifting into R camera won’t come on. This problem is continuing. Have not been able to get it into dealership. Vehicle has not been inspected by police, dealership, or insurance. Stabilitrak notification, and all service lights go off. No problem or symptoms prior to failure. Vehicle was well maintained and I have service records of every repair, oil change, etc.
Additional Notes:
Unknown system or component failure. Vehicle is available upon request to inspect. My families safety was at risk, power steering goes out while driving, all service lights come on, vehicle goes into “limp mode”, would go in and out of gear while driving, gears won’t work properly (P,R,D…), when shifting into R camera won’t come on. This problem is continuing. Have not been able to get it into dealership. Vehicle has not been inspected by police, dealership, or insurance. Stabilitrak notification, and all service lights go off. No problem or symptoms prior to failure. Vehicle was well maintained and I have service records of every repair, oil change, etc.
Mfg Campaign: 11662945
Recall Date: May 24, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
High pressure fuel pump going bad and causes loss of power which is making my brake booster not getting enough vacuum causing me to loose braking. Common issue in these trucks and gm knows it
Corrective Action:
High pressure fuel pump going bad and causes loss of power which is making my brake booster not getting enough vacuum causing me to loose braking. Common issue in these trucks and gm knows it
Additional Notes:
High pressure fuel pump going bad and causes loss of power which is making my brake booster not getting enough vacuum causing me to loose braking. Common issue in these trucks and gm knows it
Mfg Campaign: 11662685
Recall Date: May 22, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
High pressure fuel pump going bad and causes loss of power which is making my brake booster not getting enough vacuum causing me to loose braking. Common issue in these trucks and gm knows it
Corrective Action:
High pressure fuel pump going bad and causes loss of power which is making my brake booster not getting enough vacuum causing me to loose braking. Common issue in these trucks and gm knows it
Additional Notes:
High pressure fuel pump going bad and causes loss of power which is making my brake booster not getting enough vacuum causing me to loose braking. Common issue in these trucks and gm knows it
Mfg Campaign: 11662685
Recall Date: May 22, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes went out driving. Replaced master cylinder, brake booster, and vacuum11 at 61696 miles.
Corrective Action:
Brakes went out driving. Replaced master cylinder, brake booster, and vacuum11 at 61696 miles.
Additional Notes:
Brakes went out driving. Replaced master cylinder, brake booster, and vacuum11 at 61696 miles.
Mfg Campaign: 11661707
Recall Date: May 18, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission and torque converter blew up. Rpm of truck was uncontrollable. Total transmission failure.
Corrective Action:
Transmission and torque converter blew up. Rpm of truck was uncontrollable. Total transmission failure.
Additional Notes:
Transmission and torque converter blew up. Rpm of truck was uncontrollable. Total transmission failure.
Mfg Campaign: 11661708
Recall Date: May 18, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We bought this truck in 2020 with only in two years had to have the transmission rebuilt within warranty 2 1/2 years later after rebuilding the transmission with the dealer warranty, the transmission gives out again same problems as before now the warranty expired and we have to pay out of pocket to have the transmission replaced as no one is reaponxible for repairs. This has been an ongoing issue since the beginning And I don’t understand what this transmission is not being recalled if you could please explain multiple people that I have talked to and multiple mechanics have advised me that this is an ongoing issue with this make and model. I only wish I had known this before purchasing and now I’m hoping that I can get help on this.
Corrective Action:
We bought this truck in 2020 with only in two years had to have the transmission rebuilt within warranty 2 1/2 years later after rebuilding the transmission with the dealer warranty, the transmission gives out again same problems as before now the warranty expired and we have to pay out of pocket to have the transmission replaced as no one is reaponxible for repairs. This has been an ongoing issue since the beginning And I don’t understand what this transmission is not being recalled if you could please explain multiple people that I have talked to and multiple mechanics have advised me that this is an ongoing issue with this make and model. I only wish I had known this before purchasing and now I’m hoping that I can get help on this.
Additional Notes:
We bought this truck in 2020 with only in two years had to have the transmission rebuilt within warranty 2 1/2 years later after rebuilding the transmission with the dealer warranty, the transmission gives out again same problems as before now the warranty expired and we have to pay out of pocket to have the transmission replaced as no one is reaponxible for repairs. This has been an ongoing issue since the beginning And I don’t understand what this transmission is not being recalled if you could please explain multiple people that I have talked to and multiple mechanics have advised me that this is an ongoing issue with this make and model. I only wish I had known this before purchasing and now I’m hoping that I can get help on this.
Mfg Campaign: 11659711
Recall Date: May 8, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving my vehicle, with around 85,000 miles, the engine suddenly began running rough and felt jerky and sluggish. This was concerning and potentially dangerous situation, as the engine failure happened while I was travelling at high speed. A sudden loss of power on the highway put me and other drivers at serious risk. The check engine light came on, so I pulled over as soon as I could safely do so. Shortly after, the light started flashing, so I shut off the engine and contacted the dealership service department. They advised having the vehicle towed in for inspection. Prior to this event, I had not had any issues with the vehicle nor had the check engine light come on. After looking into it, the dealership initially suspected a thrown rod but said they wouldn't know the full extent of the issue until they could tear down the engine. Upon further inspection, they determined that the lifters had failed and would need to be replaced. The dealership has performed all regular maintenance and oil changes on my vehicle. When I asked what could have caused this, they explained that it's a known issue with these lifters and engines - one that Chevrolet has experienced for years, even in models prior to my 2017.
Corrective Action:
While driving my vehicle, with around 85,000 miles, the engine suddenly began running rough and felt jerky and sluggish. This was concerning and potentially dangerous situation, as the engine failure happened while I was travelling at high speed. A sudden loss of power on the highway put me and other drivers at serious risk. The check engine light came on, so I pulled over as soon as I could safely do so. Shortly after, the light started flashing, so I shut off the engine and contacted the dealership service department. They advised having the vehicle towed in for inspection. Prior to this event, I had not had any issues with the vehicle nor had the check engine light come on. After looking into it, the dealership initially suspected a thrown rod but said they wouldn't know the full extent of the issue until they could tear down the engine. Upon further inspection, they determined that the lifters had failed and would need to be replaced. The dealership has performed all regular maintenance and oil changes on my vehicle. When I asked what could have caused this, they explained that it's a known issue with these lifters and engines - one that Chevrolet has experienced for years, even in models prior to my 2017.
Additional Notes:
While driving my vehicle, with around 85,000 miles, the engine suddenly began running rough and felt jerky and sluggish. This was concerning and potentially dangerous situation, as the engine failure happened while I was travelling at high speed. A sudden loss of power on the highway put me and other drivers at serious risk. The check engine light came on, so I pulled over as soon as I could safely do so. Shortly after, the light started flashing, so I shut off the engine and contacted the dealership service department. They advised having the vehicle towed in for inspection. Prior to this event, I had not had any issues with the vehicle nor had the check engine light come on. After looking into it, the dealership initially suspected a thrown rod but said they wouldn't know the full extent of the issue until they could tear down the engine. Upon further inspection, they determined that the lifters had failed and would need to be replaced. The dealership has performed all regular maintenance and oil changes on my vehicle. When I asked what could have caused this, they explained that it's a known issue with these lifters and engines - one that Chevrolet has experienced for years, even in models prior to my 2017.
Mfg Campaign: 11659279
Recall Date: May 6, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury