Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The system that failed is the speedometer display and radio display while driving. This can be dangerous as I do not know the speed I am driving. This can also be dangerous as the display includes the screen for the backup camera that turns off without notice while backing up. The problem has happened many times in the 2017 Chevrolet Silverado owned by the company I work for. I own a 2015 Chevrolet Silverado and the issue occurs in it, as well. I notified the GM dealership where both vehicles were purchased and they said the screen could be replaced but would be very expensive. No warning lamps or messages occurred. The screen jumps around a lot and occurs at various times (morning, afternoon, warm or cold weather, etc.).
Corrective Action:
The system that failed is the speedometer display and radio display while driving. This can be dangerous as I do not know the speed I am driving. This can also be dangerous as the display includes the screen for the backup camera that turns off without notice while backing up. The problem has happened many times in the 2017 Chevrolet Silverado owned by the company I work for. I own a 2015 Chevrolet Silverado and the issue occurs in it, as well. I notified the GM dealership where both vehicles were purchased and they said the screen could be replaced but would be very expensive. No warning lamps or messages occurred. The screen jumps around a lot and occurs at various times (morning, afternoon, warm or cold weather, etc.).
Additional Notes:
The system that failed is the speedometer display and radio display while driving. This can be dangerous as I do not know the speed I am driving. This can also be dangerous as the display includes the screen for the backup camera that turns off without notice while backing up. The problem has happened many times in the 2017 Chevrolet Silverado owned by the company I work for. I own a 2015 Chevrolet Silverado and the issue occurs in it, as well. I notified the GM dealership where both vehicles were purchased and they said the screen could be replaced but would be very expensive. No warning lamps or messages occurred. The screen jumps around a lot and occurs at various times (morning, afternoon, warm or cold weather, etc.).
Mfg Campaign: 11428548
Recall Date: Aug 10, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My engine went out while I was driving in the highway. The engine started ticking and I was instantly limited to 30mph with cars going highway speeds around me. No symptoms or warnings prior to that. Dealer said it was faulty lifters required for the AFM module.
Corrective Action:
My engine went out while I was driving in the highway. The engine started ticking and I was instantly limited to 30mph with cars going highway speeds around me. No symptoms or warnings prior to that. Dealer said it was faulty lifters required for the AFM module.
Additional Notes:
My engine went out while I was driving in the highway. The engine started ticking and I was instantly limited to 30mph with cars going highway speeds around me. No symptoms or warnings prior to that. Dealer said it was faulty lifters required for the AFM module.
Mfg Campaign: 11427970
Recall Date: Aug 6, 2021
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My engine went out while I was driving in the highway. The engine started ticking and I was instantly limited to 30mph with cars going highway speeds around me. No symptoms or warnings prior to that. Dealer said it was faulty lifters required for the AFM module.
Corrective Action:
My engine went out while I was driving in the highway. The engine started ticking and I was instantly limited to 30mph with cars going highway speeds around me. No symptoms or warnings prior to that. Dealer said it was faulty lifters required for the AFM module.
Additional Notes:
My engine went out while I was driving in the highway. The engine started ticking and I was instantly limited to 30mph with cars going highway speeds around me. No symptoms or warnings prior to that. Dealer said it was faulty lifters required for the AFM module.
Mfg Campaign: 11427970
Recall Date: Aug 6, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My engine went out while I was driving in the highway. The engine started ticking and I was instantly limited to 30mph with cars going highway speeds around me. No symptoms or warnings prior to that. Dealer said it was faulty lifters required for the AFM module.
Corrective Action:
My engine went out while I was driving in the highway. The engine started ticking and I was instantly limited to 30mph with cars going highway speeds around me. No symptoms or warnings prior to that. Dealer said it was faulty lifters required for the AFM module.
Additional Notes:
My engine went out while I was driving in the highway. The engine started ticking and I was instantly limited to 30mph with cars going highway speeds around me. No symptoms or warnings prior to that. Dealer said it was faulty lifters required for the AFM module.
Mfg Campaign: 11427970
Recall Date: Aug 6, 2021
General Motors, Llc
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 70 mph at night, the display screen started switching screens independently. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the screen display malfunction as a phantom touch and informed the contact that the display screen needed to be replaced. The contact stated that the vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,500.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 70 mph at night, the display screen started switching screens independently. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the screen display malfunction as a phantom touch and informed the contact that the display screen needed to be replaced. The contact stated that the vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,500.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 70 mph at night, the display screen started switching screens independently. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the screen display malfunction as a phantom touch and informed the contact that the display screen needed to be replaced. The contact stated that the vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,500.
Mfg Campaign: 11427868
Recall Date: Aug 5, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 55 mph, the air conditioner was blowing hot air throughout the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the air compressor was replaced. The local dealer was not contacted. The manufacturer was contacted who referred the contact to the NHTSA. The failure mileage was 41,645.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 55 mph, the air conditioner was blowing hot air throughout the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the air compressor was replaced. The local dealer was not contacted. The manufacturer was contacted who referred the contact to the NHTSA. The failure mileage was 41,645.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 55 mph, the air conditioner was blowing hot air throughout the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the air compressor was replaced. The local dealer was not contacted. The manufacturer was contacted who referred the contact to the NHTSA. The failure mileage was 41,645.
Mfg Campaign: 11427682
Recall Date: Aug 4, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes are hard to push and stutter at low speeds. I need to push hard on pedal to initiate the brake system.
Corrective Action:
Brakes are hard to push and stutter at low speeds. I need to push hard on pedal to initiate the brake system.
Additional Notes:
Brakes are hard to push and stutter at low speeds. I need to push hard on pedal to initiate the brake system.
Mfg Campaign: 11427731
Recall Date: Aug 4, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased a certified pre-owned 2017 Chevy Silverado on February 1st of this year, and over the last 4 months have put only 5,000 miles on it. On June 20th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. GM's defective wire harness endangered my life. Consumer stated wire harness has not been replaced and manufacture refused to honor CPO warranty.
Corrective Action:
I purchased a certified pre-owned 2017 Chevy Silverado on February 1st of this year, and over the last 4 months have put only 5,000 miles on it. On June 20th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. GM's defective wire harness endangered my life. Consumer stated wire harness has not been replaced and manufacture refused to honor CPO warranty.
Additional Notes:
I purchased a certified pre-owned 2017 Chevy Silverado on February 1st of this year, and over the last 4 months have put only 5,000 miles on it. On June 20th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. GM's defective wire harness endangered my life. Consumer stated wire harness has not been replaced and manufacture refused to honor CPO warranty.
Mfg Campaign: 11427221
Recall Date: Jul 30, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased a certified pre-owned 2017 Chevy Silverado on February 1st of this year, and over the last 4 months have put only 5,000 miles on it. On June 20th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. GM's defective wire harness endangered my life. Consumer stated wire harness has not been replaced and manufacture refused to honor CPO warranty.
Corrective Action:
I purchased a certified pre-owned 2017 Chevy Silverado on February 1st of this year, and over the last 4 months have put only 5,000 miles on it. On June 20th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. GM's defective wire harness endangered my life. Consumer stated wire harness has not been replaced and manufacture refused to honor CPO warranty.
Additional Notes:
I purchased a certified pre-owned 2017 Chevy Silverado on February 1st of this year, and over the last 4 months have put only 5,000 miles on it. On June 20th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. GM's defective wire harness endangered my life. Consumer stated wire harness has not been replaced and manufacture refused to honor CPO warranty.
Mfg Campaign: 11427221
Recall Date: Jul 30, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased a certified pre-owned 2017 Chevy Silverado on February 1st of this year, and over the last 4 months have put only 5,000 miles on it. On June 20th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. GM's defective wire harness endangered my life. Consumer stated wire harness has not been replaced and manufacture refused to honor CPO warranty.
Corrective Action:
I purchased a certified pre-owned 2017 Chevy Silverado on February 1st of this year, and over the last 4 months have put only 5,000 miles on it. On June 20th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. GM's defective wire harness endangered my life. Consumer stated wire harness has not been replaced and manufacture refused to honor CPO warranty.
Additional Notes:
I purchased a certified pre-owned 2017 Chevy Silverado on February 1st of this year, and over the last 4 months have put only 5,000 miles on it. On June 20th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. GM's defective wire harness endangered my life. Consumer stated wire harness has not been replaced and manufacture refused to honor CPO warranty.
Mfg Campaign: 11427221
Recall Date: Jul 30, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Reverse lights and camera are out
Corrective Action:
Reverse lights and camera are out
Additional Notes:
Reverse lights and camera are out
Mfg Campaign: 11426439
Recall Date: Jul 26, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes are delayed and have a slipping feeling at times. Lights flash and wheel locks up, unknown problem, when vehicle is shut down and restarted problem resolves. Vehicle will not start due to electrical problem. researched and found safety recalls precisely for the problems I am having on other models, my truck needs to be included in those recalls.
Corrective Action:
Brakes are delayed and have a slipping feeling at times. Lights flash and wheel locks up, unknown problem, when vehicle is shut down and restarted problem resolves. Vehicle will not start due to electrical problem. researched and found safety recalls precisely for the problems I am having on other models, my truck needs to be included in those recalls.
Additional Notes:
Brakes are delayed and have a slipping feeling at times. Lights flash and wheel locks up, unknown problem, when vehicle is shut down and restarted problem resolves. Vehicle will not start due to electrical problem. researched and found safety recalls precisely for the problems I am having on other models, my truck needs to be included in those recalls.
Mfg Campaign: 11426270
Recall Date: Jul 24, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Brakes are delayed and have a slipping feeling at times. Lights flash and wheel locks up, unknown problem, when vehicle is shut down and restarted problem resolves. Vehicle will not start due to electrical problem. researched and found safety recalls precisely for the problems I am having on other models, my truck needs to be included in those recalls.
Corrective Action:
Brakes are delayed and have a slipping feeling at times. Lights flash and wheel locks up, unknown problem, when vehicle is shut down and restarted problem resolves. Vehicle will not start due to electrical problem. researched and found safety recalls precisely for the problems I am having on other models, my truck needs to be included in those recalls.
Additional Notes:
Brakes are delayed and have a slipping feeling at times. Lights flash and wheel locks up, unknown problem, when vehicle is shut down and restarted problem resolves. Vehicle will not start due to electrical problem. researched and found safety recalls precisely for the problems I am having on other models, my truck needs to be included in those recalls.
Mfg Campaign: 11426270
Recall Date: Jul 24, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
...Decreased service brake: intermittent vehicle vibration throughout vehicle and decreased brake performance with brake pedal application. Vehicle has approximately 21,400 miles, purchased new, operates in the rochester ny rust belt area. Inquired at dealer of problem, was informed GM does not cover brake "maintenance" items. Upon inspection, considerable deterioration, due to rust, was noted on said vehicles 4 brake rotors along with loss of inner brake pad surface area of rotors. Upon completion of 4 wheel brake pad, rotor and hardware replacement, at the cost to myself, to date, brake performance is back to "as new" with no noticeable vibration at this time....vjd....(pics available, upon request, of rotors)
Corrective Action:
...Decreased service brake: intermittent vehicle vibration throughout vehicle and decreased brake performance with brake pedal application. Vehicle has approximately 21,400 miles, purchased new, operates in the rochester ny rust belt area. Inquired at dealer of problem, was informed GM does not cover brake "maintenance" items. Upon inspection, considerable deterioration, due to rust, was noted on said vehicles 4 brake rotors along with loss of inner brake pad surface area of rotors. Upon completion of 4 wheel brake pad, rotor and hardware replacement, at the cost to myself, to date, brake performance is back to "as new" with no noticeable vibration at this time....vjd....(pics available, upon request, of rotors)
Additional Notes:
...Decreased service brake: intermittent vehicle vibration throughout vehicle and decreased brake performance with brake pedal application. Vehicle has approximately 21,400 miles, purchased new, operates in the rochester ny rust belt area. Inquired at dealer of problem, was informed GM does not cover brake "maintenance" items. Upon inspection, considerable deterioration, due to rust, was noted on said vehicles 4 brake rotors along with loss of inner brake pad surface area of rotors. Upon completion of 4 wheel brake pad, rotor and hardware replacement, at the cost to myself, to date, brake performance is back to "as new" with no noticeable vibration at this time....vjd....(pics available, upon request, of rotors)
Mfg Campaign: 11425383
Recall Date: Jul 19, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel leak from top of fuel tank. Found fuel pump fuel supply port cracked and leaking. Replaced fuel pump to correct.
Corrective Action:
Fuel leak from top of fuel tank. Found fuel pump fuel supply port cracked and leaking. Replaced fuel pump to correct.
Additional Notes:
Fuel leak from top of fuel tank. Found fuel pump fuel supply port cracked and leaking. Replaced fuel pump to correct.
Mfg Campaign: 11425408
Recall Date: Jul 19, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driver complains of fuel smell. Found fuel leak from top of fuel tank. Upon inspection found fuel pump supply port cracked and leaking. Replaced fuel pump to correct.
Corrective Action:
Driver complains of fuel smell. Found fuel leak from top of fuel tank. Upon inspection found fuel pump supply port cracked and leaking. Replaced fuel pump to correct.
Additional Notes:
Driver complains of fuel smell. Found fuel leak from top of fuel tank. Upon inspection found fuel pump supply port cracked and leaking. Replaced fuel pump to correct.
Mfg Campaign: 11425447
Recall Date: Jul 19, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Operator complain of fuel smell. Fuel leaking from top of fuel tank. Upon inspection found fuel pump supply port cracked and leaking. Replaced fuel pump to repair. 14591 miles 1540 engine hours
Corrective Action:
Operator complain of fuel smell. Fuel leaking from top of fuel tank. Upon inspection found fuel pump supply port cracked and leaking. Replaced fuel pump to repair. 14591 miles 1540 engine hours
Additional Notes:
Operator complain of fuel smell. Fuel leaking from top of fuel tank. Upon inspection found fuel pump supply port cracked and leaking. Replaced fuel pump to repair. 14591 miles 1540 engine hours
Mfg Campaign: 11425096
Recall Date: Jul 16, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel leaking from fuel pump outlet port. Liquid fuel drips from center of fuel tank when vehicle is running. Confirmed by mechanic.
Corrective Action:
Fuel leaking from fuel pump outlet port. Liquid fuel drips from center of fuel tank when vehicle is running. Confirmed by mechanic.
Additional Notes:
Fuel leaking from fuel pump outlet port. Liquid fuel drips from center of fuel tank when vehicle is running. Confirmed by mechanic.
Mfg Campaign: 11422732
Recall Date: Jun 29, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The back-up camera system has failed on my 2017 Silverado for the second time under 46,000 miles. Got to the point that the screen was just blue, not even a distorted image any more. With large vehicles like this I feel the camera is an essential safety component for backing up, especially in my neighborhood with children around, people walking down the sidewalks etc. The dealer had to replace wiring at about 7,000 miles (5mo old) and then wiring and the camera again at about 45,000 miles (4yrs old). The second time more wires broke during testing, triggering a check engine light which resulted in 2 days in the shop. The camera screen started saying it needed repair, would work on and off and then quit completely and went blue.
Corrective Action:
The back-up camera system has failed on my 2017 Silverado for the second time under 46,000 miles. Got to the point that the screen was just blue, not even a distorted image any more. With large vehicles like this I feel the camera is an essential safety component for backing up, especially in my neighborhood with children around, people walking down the sidewalks etc. The dealer had to replace wiring at about 7,000 miles (5mo old) and then wiring and the camera again at about 45,000 miles (4yrs old). The second time more wires broke during testing, triggering a check engine light which resulted in 2 days in the shop. The camera screen started saying it needed repair, would work on and off and then quit completely and went blue.
Additional Notes:
The back-up camera system has failed on my 2017 Silverado for the second time under 46,000 miles. Got to the point that the screen was just blue, not even a distorted image any more. With large vehicles like this I feel the camera is an essential safety component for backing up, especially in my neighborhood with children around, people walking down the sidewalks etc. The dealer had to replace wiring at about 7,000 miles (5mo old) and then wiring and the camera again at about 45,000 miles (4yrs old). The second time more wires broke during testing, triggering a check engine light which resulted in 2 days in the shop. The camera screen started saying it needed repair, would work on and off and then quit completely and went blue.
Mfg Campaign: 11422573
Recall Date: Jun 28, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 10/26/2019, the 2017 Chevrolet Silverado was being driven in heavy traffic on the 134/210 Freeway area of Glendale, California. The truck was going 10 mph, and when the driver went to stop, the brake petal pressed to the floor, resulting in a rear end collision with the car in front of it. The driver of the first car appeared uninjured, but filed a claim later that he had ongoing lower back issues. The brake light only went on after the incident. The truck was driven to a local Chevrolet dealer and the brakes were serviced a few days later. The vacuum pump was the reason why the truck did not stop. It is notated on paperwork and confirmed when speaking to the Service Manager on Friday, November 1st at 4:30 pm. The service manager also reported there was now a recall to fix the problem, so it would be fixed and a new vacuum pump would be put in (Vacuum Pump Replacement Special Coverage N182198000). A claim was filed with GMC to pay for the damage and take over the insurance claim made by the owner of the truck, as well as the car in front of it. GMC came out to the Chevrolet dealer during that time, and GMC reported to the owner that they would not help with fixing the vehicle or the insurance claims. The owner requested the final report three times and there was no response. The truck had been reported to multiple service providers that there were issues with the stopping of the brakes in 2019. It was requested by the owner that the brakes were inspected so that they could be replaced if needed. There was also an incident in July 2019 where front and rear brakes were interchanged on the paperwork and the owner of the truck was told that it was just a paperwork mix up because they "fixed the brakes that were bad."
Corrective Action:
On 10/26/2019, the 2017 Chevrolet Silverado was being driven in heavy traffic on the 134/210 Freeway area of Glendale, California. The truck was going 10 mph, and when the driver went to stop, the brake petal pressed to the floor, resulting in a rear end collision with the car in front of it. The driver of the first car appeared uninjured, but filed a claim later that he had ongoing lower back issues. The brake light only went on after the incident. The truck was driven to a local Chevrolet dealer and the brakes were serviced a few days later. The vacuum pump was the reason why the truck did not stop. It is notated on paperwork and confirmed when speaking to the Service Manager on Friday, November 1st at 4:30 pm. The service manager also reported there was now a recall to fix the problem, so it would be fixed and a new vacuum pump would be put in (Vacuum Pump Replacement Special Coverage N182198000). A claim was filed with GMC to pay for the damage and take over the insurance claim made by the owner of the truck, as well as the car in front of it. GMC came out to the Chevrolet dealer during that time, and GMC reported to the owner that they would not help with fixing the vehicle or the insurance claims. The owner requested the final report three times and there was no response. The truck had been reported to multiple service providers that there were issues with the stopping of the brakes in 2019. It was requested by the owner that the brakes were inspected so that they could be replaced if needed. There was also an incident in July 2019 where front and rear brakes were interchanged on the paperwork and the owner of the truck was told that it was just a paperwork mix up because they "fixed the brakes that were bad."
Additional Notes:
On 10/26/2019, the 2017 Chevrolet Silverado was being driven in heavy traffic on the 134/210 Freeway area of Glendale, California. The truck was going 10 mph, and when the driver went to stop, the brake petal pressed to the floor, resulting in a rear end collision with the car in front of it. The driver of the first car appeared uninjured, but filed a claim later that he had ongoing lower back issues. The brake light only went on after the incident. The truck was driven to a local Chevrolet dealer and the brakes were serviced a few days later. The vacuum pump was the reason why the truck did not stop. It is notated on paperwork and confirmed when speaking to the Service Manager on Friday, November 1st at 4:30 pm. The service manager also reported there was now a recall to fix the problem, so it would be fixed and a new vacuum pump would be put in (Vacuum Pump Replacement Special Coverage N182198000). A claim was filed with GMC to pay for the damage and take over the insurance claim made by the owner of the truck, as well as the car in front of it. GMC came out to the Chevrolet dealer during that time, and GMC reported to the owner that they would not help with fixing the vehicle or the insurance claims. The owner requested the final report three times and there was no response. The truck had been reported to multiple service providers that there were issues with the stopping of the brakes in 2019. It was requested by the owner that the brakes were inspected so that they could be replaced if needed. There was also an incident in July 2019 where front and rear brakes were interchanged on the paperwork and the owner of the truck was told that it was just a paperwork mix up because they "fixed the brakes that were bad."
Mfg Campaign: 11421875
Recall Date: Jun 22, 2021
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Valencia, CA • 36 yrs
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