Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: N252513060
Recall Date: Jun 25, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242474500
Recall Date: Oct 10, 2024
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202300860
Recall Date: Oct 1, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
Consumer Complaints
640 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vacuum Pump is leaking oil and internal components are rattling indicating imminent failure and that is a safety hazard for the vehicle and passengers. Oil is being slung all over the front of the engine and multiple belts creating additional operating hazards for the vehicle and passengers. There was a recall concerning reprogramming software to reroute air pressure to the brake system and prevent total failures. Also, technical service bulletin addresses related issues to vacuum pump failures and other affected system components. My vehicle is available, no one has looked at it, we are in danger every time we ride in this condition, no indication of failure other than those already stated. My truck is going on 6 years old and 118K miles. Hardly the time for a brake system failure for a normal use vehicle. This is a safety hazard that GM has created by utilizing faulty components and should be treated as such with all vehicles affected recalled for replacement before vehicles and passengers are seriously injured.
Corrective Action:
Vacuum Pump is leaking oil and internal components are rattling indicating imminent failure and that is a safety hazard for the vehicle and passengers. Oil is being slung all over the front of the engine and multiple belts creating additional operating hazards for the vehicle and passengers. There was a recall concerning reprogramming software to reroute air pressure to the brake system and prevent total failures. Also, technical service bulletin addresses related issues to vacuum pump failures and other affected system components. My vehicle is available, no one has looked at it, we are in danger every time we ride in this condition, no indication of failure other than those already stated. My truck is going on 6 years old and 118K miles. Hardly the time for a brake system failure for a normal use vehicle. This is a safety hazard that GM has created by utilizing faulty components and should be treated as such with all vehicles affected recalled for replacement before vehicles and passengers are seriously injured.
Additional Notes:
Vacuum Pump is leaking oil and internal components are rattling indicating imminent failure and that is a safety hazard for the vehicle and passengers. Oil is being slung all over the front of the engine and multiple belts creating additional operating hazards for the vehicle and passengers. There was a recall concerning reprogramming software to reroute air pressure to the brake system and prevent total failures. Also, technical service bulletin addresses related issues to vacuum pump failures and other affected system components. My vehicle is available, no one has looked at it, we are in danger every time we ride in this condition, no indication of failure other than those already stated. My truck is going on 6 years old and 118K miles. Hardly the time for a brake system failure for a normal use vehicle. This is a safety hazard that GM has created by utilizing faulty components and should be treated as such with all vehicles affected recalled for replacement before vehicles and passengers are seriously injured.
Mfg Campaign: 11566771
Recall Date: Jan 21, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving my 2018 Silverado, the 5.4L, 327c.i. engine began idling very rough, shaking and periodically stalling. The check engine light began blinking and it threw codes PO308 & PO301. After compression test & new plugs/wires, it was found that the injectors had open circuits on injector #'s 1 & 8. The only way to replace the injector is through the bank. In this case both banks 1 & 2 were affected. Cylinder #1 is through bank #1 & cylinder #8 is through bank # 2. After removing the intake manifolds and injectors, it was found that the injectors were not providing fuel to the engine causing a misfire on 2 random cylinders #1 & #8. Called the dealer to order parts and discovered they have already been superseded. Original part# is 12698484 and it has been superseded by part# 12710481. Then injectors were replaced & new intake manifold gasket installed w/ proper torque. After repair completed and engine tested, the problem was resolved. Repair shop's invoice will be attached for reference.
Corrective Action:
While driving my 2018 Silverado, the 5.4L, 327c.i. engine began idling very rough, shaking and periodically stalling. The check engine light began blinking and it threw codes PO308 & PO301. After compression test & new plugs/wires, it was found that the injectors had open circuits on injector #'s 1 & 8. The only way to replace the injector is through the bank. In this case both banks 1 & 2 were affected. Cylinder #1 is through bank #1 & cylinder #8 is through bank # 2. After removing the intake manifolds and injectors, it was found that the injectors were not providing fuel to the engine causing a misfire on 2 random cylinders #1 & #8. Called the dealer to order parts and discovered they have already been superseded. Original part# is 12698484 and it has been superseded by part# 12710481. Then injectors were replaced & new intake manifold gasket installed w/ proper torque. After repair completed and engine tested, the problem was resolved. Repair shop's invoice will be attached for reference.
Additional Notes:
While driving my 2018 Silverado, the 5.4L, 327c.i. engine began idling very rough, shaking and periodically stalling. The check engine light began blinking and it threw codes PO308 & PO301. After compression test & new plugs/wires, it was found that the injectors had open circuits on injector #'s 1 & 8. The only way to replace the injector is through the bank. In this case both banks 1 & 2 were affected. Cylinder #1 is through bank #1 & cylinder #8 is through bank # 2. After removing the intake manifolds and injectors, it was found that the injectors were not providing fuel to the engine causing a misfire on 2 random cylinders #1 & #8. Called the dealer to order parts and discovered they have already been superseded. Original part# is 12698484 and it has been superseded by part# 12710481. Then injectors were replaced & new intake manifold gasket installed w/ proper torque. After repair completed and engine tested, the problem was resolved. Repair shop's invoice will be attached for reference.
Mfg Campaign: 11565144
Recall Date: Jan 12, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Last night the truck wouldn’t turn on. The battery had died 4 days after the car was serviced at a local Chevy dealership. I turned the truck on this morning, with what seemed like it didn’t want to turn on and now I’m getting an alert “trailer brake system” i will be contacting the dealership once it’s open
Corrective Action:
Last night the truck wouldn’t turn on. The battery had died 4 days after the car was serviced at a local Chevy dealership. I turned the truck on this morning, with what seemed like it didn’t want to turn on and now I’m getting an alert “trailer brake system” i will be contacting the dealership once it’s open
Additional Notes:
Last night the truck wouldn’t turn on. The battery had died 4 days after the car was serviced at a local Chevy dealership. I turned the truck on this morning, with what seemed like it didn’t want to turn on and now I’m getting an alert “trailer brake system” i will be contacting the dealership once it’s open
Mfg Campaign: 11564533
Recall Date: Jan 10, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the check engine warning light illuminated. The contact stated that the remote became inoperable. The vehicle was taken to the local dealer, and the contact was informed that the repair was not covered under a warranty or service bulletin. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the motor on the active grill shutter was defective. The contact communicated with a GM engineer regarding the Technical Service Bulletin: PIE0500. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the check engine warning light illuminated. The contact stated that the remote became inoperable. The vehicle was taken to the local dealer, and the contact was informed that the repair was not covered under a warranty or service bulletin. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the motor on the active grill shutter was defective. The contact communicated with a GM engineer regarding the Technical Service Bulletin: PIE0500. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the check engine warning light illuminated. The contact stated that the remote became inoperable. The vehicle was taken to the local dealer, and the contact was informed that the repair was not covered under a warranty or service bulletin. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the motor on the active grill shutter was defective. The contact communicated with a GM engineer regarding the Technical Service Bulletin: PIE0500. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.
Mfg Campaign: 11563716
Recall Date: Jan 5, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Potential Consequences:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at 60 MPH, the passenger’s side front brake caliper detached. No warning lights were illuminated. The vehicle was towed to an independent mechanic and the contact was informed that the caliper was missing and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage 67,500.
Corrective Action:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at 60 MPH, the passenger’s side front brake caliper detached. No warning lights were illuminated. The vehicle was towed to an independent mechanic and the contact was informed that the caliper was missing and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage 67,500.
Additional Notes:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at 60 MPH, the passenger’s side front brake caliper detached. No warning lights were illuminated. The vehicle was towed to an independent mechanic and the contact was informed that the caliper was missing and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage 67,500.
Mfg Campaign: 11563302
Recall Date: Jan 3, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
unknow getting gas in oil at 62532 miles on it which can cause the motor to grenade. a lot of the 5.3l on 2018 has this trouble from watching utube and using research, should be recalled and transmissions trouble as well.
Corrective Action:
unknow getting gas in oil at 62532 miles on it which can cause the motor to grenade. a lot of the 5.3l on 2018 has this trouble from watching utube and using research, should be recalled and transmissions trouble as well.
Additional Notes:
unknow getting gas in oil at 62532 miles on it which can cause the motor to grenade. a lot of the 5.3l on 2018 has this trouble from watching utube and using research, should be recalled and transmissions trouble as well.
Mfg Campaign: 11562191
Recall Date: Dec 27, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
unknow getting gas in oil at 62532 miles on it which can cause the motor to grenade. a lot of the 5.3l on 2018 has this trouble from watching utube and using research, should be recalled and transmissions trouble as well.
Corrective Action:
unknow getting gas in oil at 62532 miles on it which can cause the motor to grenade. a lot of the 5.3l on 2018 has this trouble from watching utube and using research, should be recalled and transmissions trouble as well.
Additional Notes:
unknow getting gas in oil at 62532 miles on it which can cause the motor to grenade. a lot of the 5.3l on 2018 has this trouble from watching utube and using research, should be recalled and transmissions trouble as well.
Mfg Campaign: 11562191
Recall Date: Dec 27, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving approximately 45 - 50 MPH, there was an explosion on the passenger’s side of the vehicle followed by a cloud of white smoke. The driver's side seat belt had loosened and failed to retract. The contact noticed a message on the instrument panel stating "Service Restraint System" at the time of the explosion. The contact stated that the interior lights and the flashers remained illuminated after the explosion. The contact was able to drive the vehicle home and turn off and then restarted the vehicle. The vehicle was taken to the dealer where it was diagnosed that the canister for the air bag had exploded; however, the air bag had not deployed along with the canister. The vehicle had not been repaired. The manufacturer was made aware of the issue, and it was confirmed that the vehicle was not included in the Takata Recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 118,000.
Corrective Action:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving approximately 45 - 50 MPH, there was an explosion on the passenger’s side of the vehicle followed by a cloud of white smoke. The driver's side seat belt had loosened and failed to retract. The contact noticed a message on the instrument panel stating "Service Restraint System" at the time of the explosion. The contact stated that the interior lights and the flashers remained illuminated after the explosion. The contact was able to drive the vehicle home and turn off and then restarted the vehicle. The vehicle was taken to the dealer where it was diagnosed that the canister for the air bag had exploded; however, the air bag had not deployed along with the canister. The vehicle had not been repaired. The manufacturer was made aware of the issue, and it was confirmed that the vehicle was not included in the Takata Recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 118,000.
Additional Notes:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving approximately 45 - 50 MPH, there was an explosion on the passenger’s side of the vehicle followed by a cloud of white smoke. The driver's side seat belt had loosened and failed to retract. The contact noticed a message on the instrument panel stating "Service Restraint System" at the time of the explosion. The contact stated that the interior lights and the flashers remained illuminated after the explosion. The contact was able to drive the vehicle home and turn off and then restarted the vehicle. The vehicle was taken to the dealer where it was diagnosed that the canister for the air bag had exploded; however, the air bag had not deployed along with the canister. The vehicle had not been repaired. The manufacturer was made aware of the issue, and it was confirmed that the vehicle was not included in the Takata Recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 118,000.
Mfg Campaign: 11561072
Recall Date: Dec 20, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When I hit the brakes the brake pedal gets hard and I can hear air leak from around the brake pedal. There is a recall for this but my VIN does not fall into the recall, per the dealership and Chevrolet. The description of the recall is the identical thing that is happening when I hit the brakes. The recall info is listed below. Service brakes, hydraulic Recall date 2020-10-01 Recall no. 20V603000 General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist. Hide details Recall consequence A decrease in brake assist can increase the brake pedal effort and distance required to stop the vehicle, increasing the risk of a crash. Recall action GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall is scheduled to begin November 16, 2020. Owners may contact GM customer service at 1-866-522-9559, Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N202300860.
Corrective Action:
When I hit the brakes the brake pedal gets hard and I can hear air leak from around the brake pedal. There is a recall for this but my VIN does not fall into the recall, per the dealership and Chevrolet. The description of the recall is the identical thing that is happening when I hit the brakes. The recall info is listed below. Service brakes, hydraulic Recall date 2020-10-01 Recall no. 20V603000 General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist. Hide details Recall consequence A decrease in brake assist can increase the brake pedal effort and distance required to stop the vehicle, increasing the risk of a crash. Recall action GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall is scheduled to begin November 16, 2020. Owners may contact GM customer service at 1-866-522-9559, Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N202300860.
Additional Notes:
When I hit the brakes the brake pedal gets hard and I can hear air leak from around the brake pedal. There is a recall for this but my VIN does not fall into the recall, per the dealership and Chevrolet. The description of the recall is the identical thing that is happening when I hit the brakes. The recall info is listed below. Service brakes, hydraulic Recall date 2020-10-01 Recall no. 20V603000 General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist. Hide details Recall consequence A decrease in brake assist can increase the brake pedal effort and distance required to stop the vehicle, increasing the risk of a crash. Recall action GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall is scheduled to begin November 16, 2020. Owners may contact GM customer service at 1-866-522-9559, Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N202300860.
Mfg Campaign: 11559668
Recall Date: Dec 12, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there’s nothing wrong with the vehicle. Now look at the video and tell me if that’s normal for this truck For some reason it’s not letting me load a video of me moving the wheel up and down side to side where it moves about 3” with the steering wheel locked wheel is very very loose
Corrective Action:
I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there’s nothing wrong with the vehicle. Now look at the video and tell me if that’s normal for this truck For some reason it’s not letting me load a video of me moving the wheel up and down side to side where it moves about 3” with the steering wheel locked wheel is very very loose
Additional Notes:
I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there’s nothing wrong with the vehicle. Now look at the video and tell me if that’s normal for this truck For some reason it’s not letting me load a video of me moving the wheel up and down side to side where it moves about 3” with the steering wheel locked wheel is very very loose
Mfg Campaign: 11559557
Recall Date: Dec 11, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there’s nothing wrong with the vehicle. Now look at the video and tell me if that’s normal for this truck For some reason it’s not letting me load a video of me moving the wheel up and down side to side where it moves about 3” with the steering wheel locked wheel is very very loose
Corrective Action:
I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there’s nothing wrong with the vehicle. Now look at the video and tell me if that’s normal for this truck For some reason it’s not letting me load a video of me moving the wheel up and down side to side where it moves about 3” with the steering wheel locked wheel is very very loose
Additional Notes:
I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there’s nothing wrong with the vehicle. Now look at the video and tell me if that’s normal for this truck For some reason it’s not letting me load a video of me moving the wheel up and down side to side where it moves about 3” with the steering wheel locked wheel is very very loose
Mfg Campaign: 11559557
Recall Date: Dec 11, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there’s nothing wrong with the vehicle. Now look at the video and tell me if that’s normal for this truck For some reason it’s not letting me load a video of me moving the wheel up and down side to side where it moves about 3” with the steering wheel locked wheel is very very loose
Corrective Action:
I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there’s nothing wrong with the vehicle. Now look at the video and tell me if that’s normal for this truck For some reason it’s not letting me load a video of me moving the wheel up and down side to side where it moves about 3” with the steering wheel locked wheel is very very loose
Additional Notes:
I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there’s nothing wrong with the vehicle. Now look at the video and tell me if that’s normal for this truck For some reason it’s not letting me load a video of me moving the wheel up and down side to side where it moves about 3” with the steering wheel locked wheel is very very loose
Mfg Campaign: 11559557
Recall Date: Dec 11, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Both front brakes applied themselves going down highway. Brake pedal was hard and stiff. Had to pull over. Brakes did not disengage for several minutes. Could not get brakes to release. After turning the vehicle off, drove to nearest auto repair shop, and brakes seized again going barely 20 mph. Chevrolet dealership did diagnostics and could not find anything obvious. No warning lights or issues occurred before this moment. Vehicle is available for inspection upon request. Unknown exact cause. Has occurred since diagnostics. No replacements or work has been done directly related to this issue as nobody is certain what the cause is.
Corrective Action:
Both front brakes applied themselves going down highway. Brake pedal was hard and stiff. Had to pull over. Brakes did not disengage for several minutes. Could not get brakes to release. After turning the vehicle off, drove to nearest auto repair shop, and brakes seized again going barely 20 mph. Chevrolet dealership did diagnostics and could not find anything obvious. No warning lights or issues occurred before this moment. Vehicle is available for inspection upon request. Unknown exact cause. Has occurred since diagnostics. No replacements or work has been done directly related to this issue as nobody is certain what the cause is.
Additional Notes:
Both front brakes applied themselves going down highway. Brake pedal was hard and stiff. Had to pull over. Brakes did not disengage for several minutes. Could not get brakes to release. After turning the vehicle off, drove to nearest auto repair shop, and brakes seized again going barely 20 mph. Chevrolet dealership did diagnostics and could not find anything obvious. No warning lights or issues occurred before this moment. Vehicle is available for inspection upon request. Unknown exact cause. Has occurred since diagnostics. No replacements or work has been done directly related to this issue as nobody is certain what the cause is.
Mfg Campaign: 11558293
Recall Date: Dec 4, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While driving my truck on [XXX] , steering locks up, unable to turn the steering wheel. Crashes into guard rail going approximately 57mph, thankfully no other vehicle involved in this matter. I was not hurt, and had seatbelt buckled and then noticed damaged on the drivers side of the truck. Which included front bumper, left headlamp assembly, left front fender, left upper control arm, damage to front and rear doors, bedside panel, rear bumper and both wheels, and tires. Gerber Collision body shop in Henderson, Ky wrote the estimate and did the repairs for approximately $16,000.00 in damage and paint. On 10/02/2023 we took this truck to Kenny Kent Chevrolet for power steering intermittently going out, and they replaced the battery, codes for low voltage to power steering module. Tested battery and found to test bad, so they replaced the battery. Checked for codes and none were found after replacement of the battery, appeared to be the point of failure at this time. That repair was $404.96, kind of strange on part availability for a electric power steering is on BACKORDER! and module is not serviced separately, and even NO RECALLS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving my truck on [XXX] , steering locks up, unable to turn the steering wheel. Crashes into guard rail going approximately 57mph, thankfully no other vehicle involved in this matter. I was not hurt, and had seatbelt buckled and then noticed damaged on the drivers side of the truck. Which included front bumper, left headlamp assembly, left front fender, left upper control arm, damage to front and rear doors, bedside panel, rear bumper and both wheels, and tires. Gerber Collision body shop in Henderson, Ky wrote the estimate and did the repairs for approximately $16,000.00 in damage and paint. On 10/02/2023 we took this truck to Kenny Kent Chevrolet for power steering intermittently going out, and they replaced the battery, codes for low voltage to power steering module. Tested battery and found to test bad, so they replaced the battery. Checked for codes and none were found after replacement of the battery, appeared to be the point of failure at this time. That repair was $404.96, kind of strange on part availability for a electric power steering is on BACKORDER! and module is not serviced separately, and even NO RECALLS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving my truck on [XXX] , steering locks up, unable to turn the steering wheel. Crashes into guard rail going approximately 57mph, thankfully no other vehicle involved in this matter. I was not hurt, and had seatbelt buckled and then noticed damaged on the drivers side of the truck. Which included front bumper, left headlamp assembly, left front fender, left upper control arm, damage to front and rear doors, bedside panel, rear bumper and both wheels, and tires. Gerber Collision body shop in Henderson, Ky wrote the estimate and did the repairs for approximately $16,000.00 in damage and paint. On 10/02/2023 we took this truck to Kenny Kent Chevrolet for power steering intermittently going out, and they replaced the battery, codes for low voltage to power steering module. Tested battery and found to test bad, so they replaced the battery. Checked for codes and none were found after replacement of the battery, appeared to be the point of failure at this time. That repair was $404.96, kind of strange on part availability for a electric power steering is on BACKORDER! and module is not serviced separately, and even NO RECALLS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11557864
Recall Date: Dec 1, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The plastic fuel pump module (GM part # 13510918) has cracked. The top flange that rests against the top of the fuel tank has an approximately 3 inch crack. The indications were a failed EVAP Check Engine Light PO442 (Small leak). The vehicle had less than 35K miles at the time. Contacted dealer who stated that it was a common problem. Also contacted GM but they provided no assistance. This crack could lead to fuel leaking from the top of the tank. The issue required the fuel pump module assembly to be replaced.
Corrective Action:
The plastic fuel pump module (GM part # 13510918) has cracked. The top flange that rests against the top of the fuel tank has an approximately 3 inch crack. The indications were a failed EVAP Check Engine Light PO442 (Small leak). The vehicle had less than 35K miles at the time. Contacted dealer who stated that it was a common problem. Also contacted GM but they provided no assistance. This crack could lead to fuel leaking from the top of the tank. The issue required the fuel pump module assembly to be replaced.
Additional Notes:
The plastic fuel pump module (GM part # 13510918) has cracked. The top flange that rests against the top of the fuel tank has an approximately 3 inch crack. The indications were a failed EVAP Check Engine Light PO442 (Small leak). The vehicle had less than 35K miles at the time. Contacted dealer who stated that it was a common problem. Also contacted GM but they provided no assistance. This crack could lead to fuel leaking from the top of the tank. The issue required the fuel pump module assembly to be replaced.
Mfg Campaign: 11552449
Recall Date: Oct 29, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2018 chevy Silverado 1500 crew cab, I’ve been having problems where the truck warning light would come on saying “service stability control” and the truck would turn off when reversing and while driving on highway and the light flickers and the steer wheel would lock up as well, please help me out, I have searched over the web and have seen other people posting about it and having the same problems but yet Chevy has not done anything about it, this is a safety hazard
Corrective Action:
I have a 2018 chevy Silverado 1500 crew cab, I’ve been having problems where the truck warning light would come on saying “service stability control” and the truck would turn off when reversing and while driving on highway and the light flickers and the steer wheel would lock up as well, please help me out, I have searched over the web and have seen other people posting about it and having the same problems but yet Chevy has not done anything about it, this is a safety hazard
Additional Notes:
I have a 2018 chevy Silverado 1500 crew cab, I’ve been having problems where the truck warning light would come on saying “service stability control” and the truck would turn off when reversing and while driving on highway and the light flickers and the steer wheel would lock up as well, please help me out, I have searched over the web and have seen other people posting about it and having the same problems but yet Chevy has not done anything about it, this is a safety hazard
Mfg Campaign: 11552343
Recall Date: Oct 27, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2018 chevy Silverado 1500 crew cab, I’ve been having problems where the truck warning light would come on saying “service stability control” and the truck would turn off when reversing and while driving on highway and the light flickers and the steer wheel would lock up as well, please help me out, I have searched over the web and have seen other people posting about it and having the same problems but yet Chevy has not done anything about it, this is a safety hazard
Corrective Action:
I have a 2018 chevy Silverado 1500 crew cab, I’ve been having problems where the truck warning light would come on saying “service stability control” and the truck would turn off when reversing and while driving on highway and the light flickers and the steer wheel would lock up as well, please help me out, I have searched over the web and have seen other people posting about it and having the same problems but yet Chevy has not done anything about it, this is a safety hazard
Additional Notes:
I have a 2018 chevy Silverado 1500 crew cab, I’ve been having problems where the truck warning light would come on saying “service stability control” and the truck would turn off when reversing and while driving on highway and the light flickers and the steer wheel would lock up as well, please help me out, I have searched over the web and have seen other people posting about it and having the same problems but yet Chevy has not done anything about it, this is a safety hazard
Mfg Campaign: 11552343
Recall Date: Oct 27, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I have a 2018 chevy Silverado 1500 crew cab, I’ve been having problems where the truck warning light would come on saying “service stability control” and the truck would turn off when reversing and while driving on highway and the light flickers and the steer wheel would lock up as well, please help me out, I have searched over the web and have seen other people posting about it and having the same problems but yet Chevy has not done anything about it, this is a safety hazard
Corrective Action:
I have a 2018 chevy Silverado 1500 crew cab, I’ve been having problems where the truck warning light would come on saying “service stability control” and the truck would turn off when reversing and while driving on highway and the light flickers and the steer wheel would lock up as well, please help me out, I have searched over the web and have seen other people posting about it and having the same problems but yet Chevy has not done anything about it, this is a safety hazard
Additional Notes:
I have a 2018 chevy Silverado 1500 crew cab, I’ve been having problems where the truck warning light would come on saying “service stability control” and the truck would turn off when reversing and while driving on highway and the light flickers and the steer wheel would lock up as well, please help me out, I have searched over the web and have seen other people posting about it and having the same problems but yet Chevy has not done anything about it, this is a safety hazard
Mfg Campaign: 11552343
Recall Date: Oct 27, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Torque converter failed resulting in failure of transmission. Requiring complete replacement of transmission at the cost of $7100 from dealership.
Corrective Action:
Torque converter failed resulting in failure of transmission. Requiring complete replacement of transmission at the cost of $7100 from dealership.
Additional Notes:
Torque converter failed resulting in failure of transmission. Requiring complete replacement of transmission at the cost of $7100 from dealership.
Mfg Campaign: 11551037
Recall Date: Oct 20, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The component or system that failed or malfunctioned, FUEL PUMP ( METAL FLAKING IN FUEL SYSTEM ) has caused 1 or more CYLINDERS to FAIL. It is available for inspection upon request. My safety as well as the safety of many other motorists was put at high risk due to the fact that I had a 40ft. trailer hitched to the truck at the time the engine power was reduced. thus causing my vehicle to loose power while driving on a major highway. The 2018 Chevy Silverado was diagnosed by the Chevrolet Dealership doing-business-as ASCHENBACH CHEVROLET located at 925 East Main Street, Wytheville, VA 24382. The vehicle has not been inspected by the Manufacturer. When pressing down on the gas pedal, the truck would not accelerate as normal, then a message appeared on the dash-screen ENGINE LOOSING POWER. MAJOR ENGINE FAILURES & REPRODUCED REPAIRS: **JANUARY 2022 ENGINE REBUILT/REPLACED - Seguin Chevy Dealership **APRIL 2022 FAILED KNOX SENSORS - POWER REDUCED - Rush Elgin Chevy **NOVEMBER 2022 ENGINE REPLACEMENT, FAILED FUEL INJECTORS, GLO PLUGS & COOLANT LEAK - Robbins Chevy Dealership ** SEPTEMBER 2023 FAILED FUEL PUMP, FUEL INJECTORS - Aschenbach Chevy
Corrective Action:
The component or system that failed or malfunctioned, FUEL PUMP ( METAL FLAKING IN FUEL SYSTEM ) has caused 1 or more CYLINDERS to FAIL. It is available for inspection upon request. My safety as well as the safety of many other motorists was put at high risk due to the fact that I had a 40ft. trailer hitched to the truck at the time the engine power was reduced. thus causing my vehicle to loose power while driving on a major highway. The 2018 Chevy Silverado was diagnosed by the Chevrolet Dealership doing-business-as ASCHENBACH CHEVROLET located at 925 East Main Street, Wytheville, VA 24382. The vehicle has not been inspected by the Manufacturer. When pressing down on the gas pedal, the truck would not accelerate as normal, then a message appeared on the dash-screen ENGINE LOOSING POWER. MAJOR ENGINE FAILURES & REPRODUCED REPAIRS: **JANUARY 2022 ENGINE REBUILT/REPLACED - Seguin Chevy Dealership **APRIL 2022 FAILED KNOX SENSORS - POWER REDUCED - Rush Elgin Chevy **NOVEMBER 2022 ENGINE REPLACEMENT, FAILED FUEL INJECTORS, GLO PLUGS & COOLANT LEAK - Robbins Chevy Dealership ** SEPTEMBER 2023 FAILED FUEL PUMP, FUEL INJECTORS - Aschenbach Chevy
Additional Notes:
The component or system that failed or malfunctioned, FUEL PUMP ( METAL FLAKING IN FUEL SYSTEM ) has caused 1 or more CYLINDERS to FAIL. It is available for inspection upon request. My safety as well as the safety of many other motorists was put at high risk due to the fact that I had a 40ft. trailer hitched to the truck at the time the engine power was reduced. thus causing my vehicle to loose power while driving on a major highway. The 2018 Chevy Silverado was diagnosed by the Chevrolet Dealership doing-business-as ASCHENBACH CHEVROLET located at 925 East Main Street, Wytheville, VA 24382. The vehicle has not been inspected by the Manufacturer. When pressing down on the gas pedal, the truck would not accelerate as normal, then a message appeared on the dash-screen ENGINE LOOSING POWER. MAJOR ENGINE FAILURES & REPRODUCED REPAIRS: **JANUARY 2022 ENGINE REBUILT/REPLACED - Seguin Chevy Dealership **APRIL 2022 FAILED KNOX SENSORS - POWER REDUCED - Rush Elgin Chevy **NOVEMBER 2022 ENGINE REPLACEMENT, FAILED FUEL INJECTORS, GLO PLUGS & COOLANT LEAK - Robbins Chevy Dealership ** SEPTEMBER 2023 FAILED FUEL PUMP, FUEL INJECTORS - Aschenbach Chevy
Mfg Campaign: 11548332
Recall Date: Oct 4, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury