Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
1.2K ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 20 MPH, the check engine warning light illuminated, and the contact heard an abnormal popping sound coming from the engine. A dealer was contacted. The vehicle was taken to an independent mechanic to be diagnosed and determined that the cylinder #6 exhaust lifter had failed, causing damages to the camshaft. The damage to the camshaft allowed metal debris to enter the engine. The engine was being rebuilt and the vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 96,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 20 MPH, the check engine warning light illuminated, and the contact heard an abnormal popping sound coming from the engine. A dealer was contacted. The vehicle was taken to an independent mechanic to be diagnosed and determined that the cylinder #6 exhaust lifter had failed, causing damages to the camshaft. The damage to the camshaft allowed metal debris to enter the engine. The engine was being rebuilt and the vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 96,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 20 MPH, the check engine warning light illuminated, and the contact heard an abnormal popping sound coming from the engine. A dealer was contacted. The vehicle was taken to an independent mechanic to be diagnosed and determined that the cylinder #6 exhaust lifter had failed, causing damages to the camshaft. The damage to the camshaft allowed metal debris to enter the engine. The engine was being rebuilt and the vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 96,000.
Mfg Campaign: 11640876
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on the highway with my four year old with me the truck jerked and then triggered 3 lights on my dashboard, this made getting to a safe spot uneasy as it was jerking and sounded like it was reving up and down and overall sounded not good. Truck was towed to mechanic and was discovered the lifter failed due to the Active Fuel Management (AFM) or Dynamic Fuel Management (DFM) in that engine model. That failure caused further engine damage to the cam shaft and needs an entire rebuild of the top part of the engine. There were no other indicators that this would happen until it did. I contacted Chevy and they are aware of the situation and offered "cost assistance" only if it was brought to a GM dealership. Given the engine had to be taken apart to figure out what was wrong they said the only way to get assistance was to have the garage put it back together and then tow it there and have their mechanics look at it to determine if they could cover part of it. This isn't a viable option to me seeing how there isn't a guarantee of any assistance and would potentially cost more long term.
Corrective Action:
While driving on the highway with my four year old with me the truck jerked and then triggered 3 lights on my dashboard, this made getting to a safe spot uneasy as it was jerking and sounded like it was reving up and down and overall sounded not good. Truck was towed to mechanic and was discovered the lifter failed due to the Active Fuel Management (AFM) or Dynamic Fuel Management (DFM) in that engine model. That failure caused further engine damage to the cam shaft and needs an entire rebuild of the top part of the engine. There were no other indicators that this would happen until it did. I contacted Chevy and they are aware of the situation and offered "cost assistance" only if it was brought to a GM dealership. Given the engine had to be taken apart to figure out what was wrong they said the only way to get assistance was to have the garage put it back together and then tow it there and have their mechanics look at it to determine if they could cover part of it. This isn't a viable option to me seeing how there isn't a guarantee of any assistance and would potentially cost more long term.
Additional Notes:
While driving on the highway with my four year old with me the truck jerked and then triggered 3 lights on my dashboard, this made getting to a safe spot uneasy as it was jerking and sounded like it was reving up and down and overall sounded not good. Truck was towed to mechanic and was discovered the lifter failed due to the Active Fuel Management (AFM) or Dynamic Fuel Management (DFM) in that engine model. That failure caused further engine damage to the cam shaft and needs an entire rebuild of the top part of the engine. There were no other indicators that this would happen until it did. I contacted Chevy and they are aware of the situation and offered "cost assistance" only if it was brought to a GM dealership. Given the engine had to be taken apart to figure out what was wrong they said the only way to get assistance was to have the garage put it back together and then tow it there and have their mechanics look at it to determine if they could cover part of it. This isn't a viable option to me seeing how there isn't a guarantee of any assistance and would potentially cost more long term.
Mfg Campaign: 11640545
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the highway with my four year old with me the truck jerked and then triggered 3 lights on my dashboard, this made getting to a safe spot uneasy as it was jerking and sounded like it was reving up and down and overall sounded not good. Truck was towed to mechanic and was discovered the lifter failed due to the Active Fuel Management (AFM) or Dynamic Fuel Management (DFM) in that engine model. That failure caused further engine damage to the cam shaft and needs an entire rebuild of the top part of the engine. There were no other indicators that this would happen until it did. I contacted Chevy and they are aware of the situation and offered "cost assistance" only if it was brought to a GM dealership. Given the engine had to be taken apart to figure out what was wrong they said the only way to get assistance was to have the garage put it back together and then tow it there and have their mechanics look at it to determine if they could cover part of it. This isn't a viable option to me seeing how there isn't a guarantee of any assistance and would potentially cost more long term.
Corrective Action:
While driving on the highway with my four year old with me the truck jerked and then triggered 3 lights on my dashboard, this made getting to a safe spot uneasy as it was jerking and sounded like it was reving up and down and overall sounded not good. Truck was towed to mechanic and was discovered the lifter failed due to the Active Fuel Management (AFM) or Dynamic Fuel Management (DFM) in that engine model. That failure caused further engine damage to the cam shaft and needs an entire rebuild of the top part of the engine. There were no other indicators that this would happen until it did. I contacted Chevy and they are aware of the situation and offered "cost assistance" only if it was brought to a GM dealership. Given the engine had to be taken apart to figure out what was wrong they said the only way to get assistance was to have the garage put it back together and then tow it there and have their mechanics look at it to determine if they could cover part of it. This isn't a viable option to me seeing how there isn't a guarantee of any assistance and would potentially cost more long term.
Additional Notes:
While driving on the highway with my four year old with me the truck jerked and then triggered 3 lights on my dashboard, this made getting to a safe spot uneasy as it was jerking and sounded like it was reving up and down and overall sounded not good. Truck was towed to mechanic and was discovered the lifter failed due to the Active Fuel Management (AFM) or Dynamic Fuel Management (DFM) in that engine model. That failure caused further engine damage to the cam shaft and needs an entire rebuild of the top part of the engine. There were no other indicators that this would happen until it did. I contacted Chevy and they are aware of the situation and offered "cost assistance" only if it was brought to a GM dealership. Given the engine had to be taken apart to figure out what was wrong they said the only way to get assistance was to have the garage put it back together and then tow it there and have their mechanics look at it to determine if they could cover part of it. This isn't a viable option to me seeing how there isn't a guarantee of any assistance and would potentially cost more long term.
Mfg Campaign: 11640545
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My DIC showed a message of Shift to Park. This has prevented me from turning my truck off. I have been stranded on a couple of occasions until finally I was able to push the Stop/Start button to turn my truck off. Also has prevented me from locking my truck at times. The fact that I can't turn my truck is a real safety problem and also creates the possibility of it rolling down hill. Being stranded is the worst part and if I can't turn my truck off at some point the battery is going to go dead. There are several bulletins out on at least 5-6 GM cars with this problem - #19-NA-206 and 04-00-89-053 from engineering. I finally to feel safe I had to go to my local Chevy store and get it fixed costing me 563.24 plus tax. I need to be reimbursed for this as GM has been aware of this problem since 2018.
Corrective Action:
My DIC showed a message of Shift to Park. This has prevented me from turning my truck off. I have been stranded on a couple of occasions until finally I was able to push the Stop/Start button to turn my truck off. Also has prevented me from locking my truck at times. The fact that I can't turn my truck is a real safety problem and also creates the possibility of it rolling down hill. Being stranded is the worst part and if I can't turn my truck off at some point the battery is going to go dead. There are several bulletins out on at least 5-6 GM cars with this problem - #19-NA-206 and 04-00-89-053 from engineering. I finally to feel safe I had to go to my local Chevy store and get it fixed costing me 563.24 plus tax. I need to be reimbursed for this as GM has been aware of this problem since 2018.
Additional Notes:
My DIC showed a message of Shift to Park. This has prevented me from turning my truck off. I have been stranded on a couple of occasions until finally I was able to push the Stop/Start button to turn my truck off. Also has prevented me from locking my truck at times. The fact that I can't turn my truck is a real safety problem and also creates the possibility of it rolling down hill. Being stranded is the worst part and if I can't turn my truck off at some point the battery is going to go dead. There are several bulletins out on at least 5-6 GM cars with this problem - #19-NA-206 and 04-00-89-053 from engineering. I finally to feel safe I had to go to my local Chevy store and get it fixed costing me 563.24 plus tax. I need to be reimbursed for this as GM has been aware of this problem since 2018.
Mfg Campaign: 11640610
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PIPES, HOSES, AND FITTINGS
Potential Consequences:
The oil cooler line on this vehicle is faulty- they Crimp that crimps the hose to the metal parts breaks off. This is common in this vehicle (after it happened to me, I started to read on this and thousands of customers have had this issue). My oil exited my vehicle and upon replacing the part on my own (after towing, parts and labor cost), the engine would not crank. Come to find out that the engine seized up (locked). GMC/CHEVROLET is not taking any responsibility for this. There is a customer satisfaction program for this as it is a known issue as stated, specially in the colder parts but apparently my VIN did not get affected by this. This needs to be looked at as it very costly for a customer.
Corrective Action:
The oil cooler line on this vehicle is faulty- they Crimp that crimps the hose to the metal parts breaks off. This is common in this vehicle (after it happened to me, I started to read on this and thousands of customers have had this issue). My oil exited my vehicle and upon replacing the part on my own (after towing, parts and labor cost), the engine would not crank. Come to find out that the engine seized up (locked). GMC/CHEVROLET is not taking any responsibility for this. There is a customer satisfaction program for this as it is a known issue as stated, specially in the colder parts but apparently my VIN did not get affected by this. This needs to be looked at as it very costly for a customer.
Additional Notes:
The oil cooler line on this vehicle is faulty- they Crimp that crimps the hose to the metal parts breaks off. This is common in this vehicle (after it happened to me, I started to read on this and thousands of customers have had this issue). My oil exited my vehicle and upon replacing the part on my own (after towing, parts and labor cost), the engine would not crank. Come to find out that the engine seized up (locked). GMC/CHEVROLET is not taking any responsibility for this. There is a customer satisfaction program for this as it is a known issue as stated, specially in the colder parts but apparently my VIN did not get affected by this. This needs to be looked at as it very costly for a customer.
Mfg Campaign: 11640266
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at slow speeds, the vehicle lost power steering functionality. The contact was unaware of a warning light being illuminated. The contact stated that the failure persisted upon turning off and restarting the vehicle. The contact stated that the power steering functionality returned after resuming driving. The contact stated that the failure recurred intermittently, and the failure occurred mostly while driving in 4WD Mode. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure via email, but no assistance was provided. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at slow speeds, the vehicle lost power steering functionality. The contact was unaware of a warning light being illuminated. The contact stated that the failure persisted upon turning off and restarting the vehicle. The contact stated that the power steering functionality returned after resuming driving. The contact stated that the failure recurred intermittently, and the failure occurred mostly while driving in 4WD Mode. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure via email, but no assistance was provided. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at slow speeds, the vehicle lost power steering functionality. The contact was unaware of a warning light being illuminated. The contact stated that the failure persisted upon turning off and restarting the vehicle. The contact stated that the power steering functionality returned after resuming driving. The contact stated that the failure recurred intermittently, and the failure occurred mostly while driving in 4WD Mode. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure via email, but no assistance was provided. The failure mileage was approximately 18,000.
Mfg Campaign: 11640314
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine locked up and left me in a dangerous place in road just quit running with no warning i am currently getting repaired out of my pocket so the file up loaded is the estimate
Corrective Action:
The engine locked up and left me in a dangerous place in road just quit running with no warning i am currently getting repaired out of my pocket so the file up loaded is the estimate
Additional Notes:
The engine locked up and left me in a dangerous place in road just quit running with no warning i am currently getting repaired out of my pocket so the file up loaded is the estimate
Mfg Campaign: 11640059
Recall Date: Feb 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine seized on 2 separate occasions and was reported to have repairs before we purchased also. Chevrolet took the truck both times, the first attempted repair claimed lifter issues. The second repair they replaced the engine.
Corrective Action:
Engine seized on 2 separate occasions and was reported to have repairs before we purchased also. Chevrolet took the truck both times, the first attempted repair claimed lifter issues. The second repair they replaced the engine.
Additional Notes:
Engine seized on 2 separate occasions and was reported to have repairs before we purchased also. Chevrolet took the truck both times, the first attempted repair claimed lifter issues. The second repair they replaced the engine.
Mfg Campaign: 11639705
Recall Date: Jan 30, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased this vehicle after my first 2019 chevrolet silverado trail boss's BCM dealined the vehicle after owning it 32 days. The vehicle with VIN [XXX] has had multiple engine failures causing the vehicle to be deadlined at the dealership for in excess of sixty days. The transmission is now failing as well. I am on my 2nd engine failure issue and the dealership refuses to acknowledge the problem. While under engine failure my vehicle would misfire causing the engine to stall and buck around like a wild horse. The electrical system on this vehicle is a complete catastrophe. The windows refuse to roll up once in the down position more often than not, the tailgate intermittently drops and closes on its own, the notifications on the dash always indicate the tailgate is down even when it is in the upright position, the lane change assist and parking detection intermittently work causing faulty detection when backing in/out of parking and changing lanes on the highway endangering the public, and all while these issues persist the "check engine" light never illuminates. Even when my truck had to be towed into the dealership the check engine light never came on. I have had this vehicle sine 43000 miles and now have 115000 miles and every oil change i have done(I am a shop owner and technician) has had metal shavings in the drained oil that has got past the filter due to the IMPROPER engine repair done by BEAVER CHEVROLET when my engine failed the last time. It is best practice to drain all the oil, remove engine from vehicle and replace the oil pump and pickup after cleaning the engine internally while disassembled to ensure no metal contaminants are inside the engine. Chevrolet simply replaces the broken components and doesn't do the proper procedure when an internal component fails, call any machine shop in any city across america and ask what the procedure is when a camshaft or bearing fails in a motor is. It is 100% not what chevrolet did for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Corrective Action:
I purchased this vehicle after my first 2019 chevrolet silverado trail boss's BCM dealined the vehicle after owning it 32 days. The vehicle with VIN [XXX] has had multiple engine failures causing the vehicle to be deadlined at the dealership for in excess of sixty days. The transmission is now failing as well. I am on my 2nd engine failure issue and the dealership refuses to acknowledge the problem. While under engine failure my vehicle would misfire causing the engine to stall and buck around like a wild horse. The electrical system on this vehicle is a complete catastrophe. The windows refuse to roll up once in the down position more often than not, the tailgate intermittently drops and closes on its own, the notifications on the dash always indicate the tailgate is down even when it is in the upright position, the lane change assist and parking detection intermittently work causing faulty detection when backing in/out of parking and changing lanes on the highway endangering the public, and all while these issues persist the "check engine" light never illuminates. Even when my truck had to be towed into the dealership the check engine light never came on. I have had this vehicle sine 43000 miles and now have 115000 miles and every oil change i have done(I am a shop owner and technician) has had metal shavings in the drained oil that has got past the filter due to the IMPROPER engine repair done by BEAVER CHEVROLET when my engine failed the last time. It is best practice to drain all the oil, remove engine from vehicle and replace the oil pump and pickup after cleaning the engine internally while disassembled to ensure no metal contaminants are inside the engine. Chevrolet simply replaces the broken components and doesn't do the proper procedure when an internal component fails, call any machine shop in any city across america and ask what the procedure is when a camshaft or bearing fails in a motor is. It is 100% not what chevrolet did for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Additional Notes:
I purchased this vehicle after my first 2019 chevrolet silverado trail boss's BCM dealined the vehicle after owning it 32 days. The vehicle with VIN [XXX] has had multiple engine failures causing the vehicle to be deadlined at the dealership for in excess of sixty days. The transmission is now failing as well. I am on my 2nd engine failure issue and the dealership refuses to acknowledge the problem. While under engine failure my vehicle would misfire causing the engine to stall and buck around like a wild horse. The electrical system on this vehicle is a complete catastrophe. The windows refuse to roll up once in the down position more often than not, the tailgate intermittently drops and closes on its own, the notifications on the dash always indicate the tailgate is down even when it is in the upright position, the lane change assist and parking detection intermittently work causing faulty detection when backing in/out of parking and changing lanes on the highway endangering the public, and all while these issues persist the "check engine" light never illuminates. Even when my truck had to be towed into the dealership the check engine light never came on. I have had this vehicle sine 43000 miles and now have 115000 miles and every oil change i have done(I am a shop owner and technician) has had metal shavings in the drained oil that has got past the filter due to the IMPROPER engine repair done by BEAVER CHEVROLET when my engine failed the last time. It is best practice to drain all the oil, remove engine from vehicle and replace the oil pump and pickup after cleaning the engine internally while disassembled to ensure no metal contaminants are inside the engine. Chevrolet simply replaces the broken components and doesn't do the proper procedure when an internal component fails, call any machine shop in any city across america and ask what the procedure is when a camshaft or bearing fails in a motor is. It is 100% not what chevrolet did for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Mfg Campaign: 11639505
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I purchased this vehicle after my first 2019 chevrolet silverado trail boss's BCM dealined the vehicle after owning it 32 days. The vehicle with VIN [XXX] has had multiple engine failures causing the vehicle to be deadlined at the dealership for in excess of sixty days. The transmission is now failing as well. I am on my 2nd engine failure issue and the dealership refuses to acknowledge the problem. While under engine failure my vehicle would misfire causing the engine to stall and buck around like a wild horse. The electrical system on this vehicle is a complete catastrophe. The windows refuse to roll up once in the down position more often than not, the tailgate intermittently drops and closes on its own, the notifications on the dash always indicate the tailgate is down even when it is in the upright position, the lane change assist and parking detection intermittently work causing faulty detection when backing in/out of parking and changing lanes on the highway endangering the public, and all while these issues persist the "check engine" light never illuminates. Even when my truck had to be towed into the dealership the check engine light never came on. I have had this vehicle sine 43000 miles and now have 115000 miles and every oil change i have done(I am a shop owner and technician) has had metal shavings in the drained oil that has got past the filter due to the IMPROPER engine repair done by BEAVER CHEVROLET when my engine failed the last time. It is best practice to drain all the oil, remove engine from vehicle and replace the oil pump and pickup after cleaning the engine internally while disassembled to ensure no metal contaminants are inside the engine. Chevrolet simply replaces the broken components and doesn't do the proper procedure when an internal component fails, call any machine shop in any city across america and ask what the procedure is when a camshaft or bearing fails in a motor is. It is 100% not what chevrolet did for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Corrective Action:
I purchased this vehicle after my first 2019 chevrolet silverado trail boss's BCM dealined the vehicle after owning it 32 days. The vehicle with VIN [XXX] has had multiple engine failures causing the vehicle to be deadlined at the dealership for in excess of sixty days. The transmission is now failing as well. I am on my 2nd engine failure issue and the dealership refuses to acknowledge the problem. While under engine failure my vehicle would misfire causing the engine to stall and buck around like a wild horse. The electrical system on this vehicle is a complete catastrophe. The windows refuse to roll up once in the down position more often than not, the tailgate intermittently drops and closes on its own, the notifications on the dash always indicate the tailgate is down even when it is in the upright position, the lane change assist and parking detection intermittently work causing faulty detection when backing in/out of parking and changing lanes on the highway endangering the public, and all while these issues persist the "check engine" light never illuminates. Even when my truck had to be towed into the dealership the check engine light never came on. I have had this vehicle sine 43000 miles and now have 115000 miles and every oil change i have done(I am a shop owner and technician) has had metal shavings in the drained oil that has got past the filter due to the IMPROPER engine repair done by BEAVER CHEVROLET when my engine failed the last time. It is best practice to drain all the oil, remove engine from vehicle and replace the oil pump and pickup after cleaning the engine internally while disassembled to ensure no metal contaminants are inside the engine. Chevrolet simply replaces the broken components and doesn't do the proper procedure when an internal component fails, call any machine shop in any city across america and ask what the procedure is when a camshaft or bearing fails in a motor is. It is 100% not what chevrolet did for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Additional Notes:
I purchased this vehicle after my first 2019 chevrolet silverado trail boss's BCM dealined the vehicle after owning it 32 days. The vehicle with VIN [XXX] has had multiple engine failures causing the vehicle to be deadlined at the dealership for in excess of sixty days. The transmission is now failing as well. I am on my 2nd engine failure issue and the dealership refuses to acknowledge the problem. While under engine failure my vehicle would misfire causing the engine to stall and buck around like a wild horse. The electrical system on this vehicle is a complete catastrophe. The windows refuse to roll up once in the down position more often than not, the tailgate intermittently drops and closes on its own, the notifications on the dash always indicate the tailgate is down even when it is in the upright position, the lane change assist and parking detection intermittently work causing faulty detection when backing in/out of parking and changing lanes on the highway endangering the public, and all while these issues persist the "check engine" light never illuminates. Even when my truck had to be towed into the dealership the check engine light never came on. I have had this vehicle sine 43000 miles and now have 115000 miles and every oil change i have done(I am a shop owner and technician) has had metal shavings in the drained oil that has got past the filter due to the IMPROPER engine repair done by BEAVER CHEVROLET when my engine failed the last time. It is best practice to drain all the oil, remove engine from vehicle and replace the oil pump and pickup after cleaning the engine internally while disassembled to ensure no metal contaminants are inside the engine. Chevrolet simply replaces the broken components and doesn't do the proper procedure when an internal component fails, call any machine shop in any city across america and ask what the procedure is when a camshaft or bearing fails in a motor is. It is 100% not what chevrolet did for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Mfg Campaign: 11639505
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased this vehicle after my first 2019 chevrolet silverado trail boss's BCM dealined the vehicle after owning it 32 days. The vehicle with VIN [XXX] has had multiple engine failures causing the vehicle to be deadlined at the dealership for in excess of sixty days. The transmission is now failing as well. I am on my 2nd engine failure issue and the dealership refuses to acknowledge the problem. While under engine failure my vehicle would misfire causing the engine to stall and buck around like a wild horse. The electrical system on this vehicle is a complete catastrophe. The windows refuse to roll up once in the down position more often than not, the tailgate intermittently drops and closes on its own, the notifications on the dash always indicate the tailgate is down even when it is in the upright position, the lane change assist and parking detection intermittently work causing faulty detection when backing in/out of parking and changing lanes on the highway endangering the public, and all while these issues persist the "check engine" light never illuminates. Even when my truck had to be towed into the dealership the check engine light never came on. I have had this vehicle sine 43000 miles and now have 115000 miles and every oil change i have done(I am a shop owner and technician) has had metal shavings in the drained oil that has got past the filter due to the IMPROPER engine repair done by BEAVER CHEVROLET when my engine failed the last time. It is best practice to drain all the oil, remove engine from vehicle and replace the oil pump and pickup after cleaning the engine internally while disassembled to ensure no metal contaminants are inside the engine. Chevrolet simply replaces the broken components and doesn't do the proper procedure when an internal component fails, call any machine shop in any city across america and ask what the procedure is when a camshaft or bearing fails in a motor is. It is 100% not what chevrolet did for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Corrective Action:
I purchased this vehicle after my first 2019 chevrolet silverado trail boss's BCM dealined the vehicle after owning it 32 days. The vehicle with VIN [XXX] has had multiple engine failures causing the vehicle to be deadlined at the dealership for in excess of sixty days. The transmission is now failing as well. I am on my 2nd engine failure issue and the dealership refuses to acknowledge the problem. While under engine failure my vehicle would misfire causing the engine to stall and buck around like a wild horse. The electrical system on this vehicle is a complete catastrophe. The windows refuse to roll up once in the down position more often than not, the tailgate intermittently drops and closes on its own, the notifications on the dash always indicate the tailgate is down even when it is in the upright position, the lane change assist and parking detection intermittently work causing faulty detection when backing in/out of parking and changing lanes on the highway endangering the public, and all while these issues persist the "check engine" light never illuminates. Even when my truck had to be towed into the dealership the check engine light never came on. I have had this vehicle sine 43000 miles and now have 115000 miles and every oil change i have done(I am a shop owner and technician) has had metal shavings in the drained oil that has got past the filter due to the IMPROPER engine repair done by BEAVER CHEVROLET when my engine failed the last time. It is best practice to drain all the oil, remove engine from vehicle and replace the oil pump and pickup after cleaning the engine internally while disassembled to ensure no metal contaminants are inside the engine. Chevrolet simply replaces the broken components and doesn't do the proper procedure when an internal component fails, call any machine shop in any city across america and ask what the procedure is when a camshaft or bearing fails in a motor is. It is 100% not what chevrolet did for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Additional Notes:
I purchased this vehicle after my first 2019 chevrolet silverado trail boss's BCM dealined the vehicle after owning it 32 days. The vehicle with VIN [XXX] has had multiple engine failures causing the vehicle to be deadlined at the dealership for in excess of sixty days. The transmission is now failing as well. I am on my 2nd engine failure issue and the dealership refuses to acknowledge the problem. While under engine failure my vehicle would misfire causing the engine to stall and buck around like a wild horse. The electrical system on this vehicle is a complete catastrophe. The windows refuse to roll up once in the down position more often than not, the tailgate intermittently drops and closes on its own, the notifications on the dash always indicate the tailgate is down even when it is in the upright position, the lane change assist and parking detection intermittently work causing faulty detection when backing in/out of parking and changing lanes on the highway endangering the public, and all while these issues persist the "check engine" light never illuminates. Even when my truck had to be towed into the dealership the check engine light never came on. I have had this vehicle sine 43000 miles and now have 115000 miles and every oil change i have done(I am a shop owner and technician) has had metal shavings in the drained oil that has got past the filter due to the IMPROPER engine repair done by BEAVER CHEVROLET when my engine failed the last time. It is best practice to drain all the oil, remove engine from vehicle and replace the oil pump and pickup after cleaning the engine internally while disassembled to ensure no metal contaminants are inside the engine. Chevrolet simply replaces the broken components and doesn't do the proper procedure when an internal component fails, call any machine shop in any city across america and ask what the procedure is when a camshaft or bearing fails in a motor is. It is 100% not what chevrolet did for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Mfg Campaign: 11639505
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the "Low Oil Pressure" message illuminated on the instrument panel. The contact had taken the vehicle to a dealer and the contact was informed that the message was because the vehicle had not been driven. The contact stated that the failure persisted; however, the vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine oil cooler line was fractured. The vehicle was towed to a dealer and the contact was informed that the repair would not be covered under warranty or recall. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced Customer Satisfaction Program: N192220080 as a possible cause for the failure. The failure mileage was approximately 61,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the "Low Oil Pressure" message illuminated on the instrument panel. The contact had taken the vehicle to a dealer and the contact was informed that the message was because the vehicle had not been driven. The contact stated that the failure persisted; however, the vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine oil cooler line was fractured. The vehicle was towed to a dealer and the contact was informed that the repair would not be covered under warranty or recall. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced Customer Satisfaction Program: N192220080 as a possible cause for the failure. The failure mileage was approximately 61,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the "Low Oil Pressure" message illuminated on the instrument panel. The contact had taken the vehicle to a dealer and the contact was informed that the message was because the vehicle had not been driven. The contact stated that the failure persisted; however, the vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine oil cooler line was fractured. The vehicle was towed to a dealer and the contact was informed that the repair would not be covered under warranty or recall. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced Customer Satisfaction Program: N192220080 as a possible cause for the failure. The failure mileage was approximately 61,000. The VIN was not available.
Mfg Campaign: 11638847
Recall Date: Jan 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the gear shift lever was shifted to park(P); however, the gear shift lever failed to function as intended. The contact stated that a shift to park error message was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed gear shift lever. The contact was informed that the gear shift lever needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact had received minimal financial assistance with the cost of the repair. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the gear shift lever was shifted to park(P); however, the gear shift lever failed to function as intended. The contact stated that a shift to park error message was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed gear shift lever. The contact was informed that the gear shift lever needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact had received minimal financial assistance with the cost of the repair. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the gear shift lever was shifted to park(P); however, the gear shift lever failed to function as intended. The contact stated that a shift to park error message was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed gear shift lever. The contact was informed that the gear shift lever needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact had received minimal financial assistance with the cost of the repair. The failure mileage was 70,000.
Mfg Campaign: 11638254
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while attempting to start the vehicle, there was an abnormal knocking sound coming from the engine. The contact stated that the check engine warning light was illuminated. The dealer was contacted, and the vehicle was towed to the dealer to be diagnosed. The contact was informed that the lifters were faulty and the engine needed to be replaced. The engine was replaced, and the vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 89,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while attempting to start the vehicle, there was an abnormal knocking sound coming from the engine. The contact stated that the check engine warning light was illuminated. The dealer was contacted, and the vehicle was towed to the dealer to be diagnosed. The contact was informed that the lifters were faulty and the engine needed to be replaced. The engine was replaced, and the vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 89,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while attempting to start the vehicle, there was an abnormal knocking sound coming from the engine. The contact stated that the check engine warning light was illuminated. The dealer was contacted, and the vehicle was towed to the dealer to be diagnosed. The contact was informed that the lifters were faulty and the engine needed to be replaced. The engine was replaced, and the vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 89,000.
Mfg Campaign: 11638304
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 40 MPH on the highway, the vehicle failed to stop as intended while depressing the brake pedal due to traffic. The contact was rear-ended and pushed into the vehicle in front. The contact depressed the parking brake and merged to the side of the road. The air bags were not deployed. The contact suffered no injuries. The service parking brake warning light and brake system failure illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 40 MPH on the highway, the vehicle failed to stop as intended while depressing the brake pedal due to traffic. The contact was rear-ended and pushed into the vehicle in front. The contact depressed the parking brake and merged to the side of the road. The air bags were not deployed. The contact suffered no injuries. The service parking brake warning light and brake system failure illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 40 MPH on the highway, the vehicle failed to stop as intended while depressing the brake pedal due to traffic. The contact was rear-ended and pushed into the vehicle in front. The contact depressed the parking brake and merged to the side of the road. The air bags were not deployed. The contact suffered no injuries. The service parking brake warning light and brake system failure illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Mfg Campaign: 11638396
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My complaint is regarding faulty oil lines that are known to be defective by GM/Chevy. The oil lines begin to leak in colder weather and according to discussion boards, have even been known to come off completely while at speed and purging all of the oil from the vehicle. This can result in the almost immediate seizure of the engine and loss of control of the vehicle. GM/Chevy acknowledges there is a problem with these oil lines by their creation of a Customer Satisfaction Hotline around 2021 instead of doing a full recall. My 2019 chevy silverado 1500 is experiencing the exact same issues with the oil lines as stated by hundreds of other customers. I have contacted both GM and my local dealership and have been turned away advising my 2019 Silverado was not part of the right "build number" associated with the special coverage that they voluntarily created to avoid the full recall of all 2019 and possibly more model years with defective and dangerous oil lines. As reported previously, the oil lines are likely to begin to fail in colder weather which could make for more dangerous conditions should they fail completely and come off of the engine. Although GM states my vehicle is not part of the conditional coverage, my lines began to fail a few weeks ago as my temps dropped well below freezing.
Corrective Action:
My complaint is regarding faulty oil lines that are known to be defective by GM/Chevy. The oil lines begin to leak in colder weather and according to discussion boards, have even been known to come off completely while at speed and purging all of the oil from the vehicle. This can result in the almost immediate seizure of the engine and loss of control of the vehicle. GM/Chevy acknowledges there is a problem with these oil lines by their creation of a Customer Satisfaction Hotline around 2021 instead of doing a full recall. My 2019 chevy silverado 1500 is experiencing the exact same issues with the oil lines as stated by hundreds of other customers. I have contacted both GM and my local dealership and have been turned away advising my 2019 Silverado was not part of the right "build number" associated with the special coverage that they voluntarily created to avoid the full recall of all 2019 and possibly more model years with defective and dangerous oil lines. As reported previously, the oil lines are likely to begin to fail in colder weather which could make for more dangerous conditions should they fail completely and come off of the engine. Although GM states my vehicle is not part of the conditional coverage, my lines began to fail a few weeks ago as my temps dropped well below freezing.
Additional Notes:
My complaint is regarding faulty oil lines that are known to be defective by GM/Chevy. The oil lines begin to leak in colder weather and according to discussion boards, have even been known to come off completely while at speed and purging all of the oil from the vehicle. This can result in the almost immediate seizure of the engine and loss of control of the vehicle. GM/Chevy acknowledges there is a problem with these oil lines by their creation of a Customer Satisfaction Hotline around 2021 instead of doing a full recall. My 2019 chevy silverado 1500 is experiencing the exact same issues with the oil lines as stated by hundreds of other customers. I have contacted both GM and my local dealership and have been turned away advising my 2019 Silverado was not part of the right "build number" associated with the special coverage that they voluntarily created to avoid the full recall of all 2019 and possibly more model years with defective and dangerous oil lines. As reported previously, the oil lines are likely to begin to fail in colder weather which could make for more dangerous conditions should they fail completely and come off of the engine. Although GM states my vehicle is not part of the conditional coverage, my lines began to fail a few weeks ago as my temps dropped well below freezing.
Mfg Campaign: 11638429
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving 55 MPH in cold temperatures, the oil light illuminated. There was oil leaking from the vehicle. The contact stated that the vehicle slid sideways. The driver was able to pull over safely. The vehicle was towed to the local dealer, where it was diagnosed that the oil coolant line had fractured. The vehicle was not repaired. The manufacturer was contacted and filed a complaint. The manufacturer also confirmed that there was no warranty coverage for the failure. The failure mileage was approximately 147,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving 55 MPH in cold temperatures, the oil light illuminated. There was oil leaking from the vehicle. The contact stated that the vehicle slid sideways. The driver was able to pull over safely. The vehicle was towed to the local dealer, where it was diagnosed that the oil coolant line had fractured. The vehicle was not repaired. The manufacturer was contacted and filed a complaint. The manufacturer also confirmed that there was no warranty coverage for the failure. The failure mileage was approximately 147,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving 55 MPH in cold temperatures, the oil light illuminated. There was oil leaking from the vehicle. The contact stated that the vehicle slid sideways. The driver was able to pull over safely. The vehicle was towed to the local dealer, where it was diagnosed that the oil coolant line had fractured. The vehicle was not repaired. The manufacturer was contacted and filed a complaint. The manufacturer also confirmed that there was no warranty coverage for the failure. The failure mileage was approximately 147,000.
Mfg Campaign: 11637873
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when the vehicle was parked and was started, the vehicle was shaking abnormally. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was driven to the dealer where it was diagnosed with camshaft failure. The contact was informed that the camshaft needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when the vehicle was parked and was started, the vehicle was shaking abnormally. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was driven to the dealer where it was diagnosed with camshaft failure. The contact was informed that the camshaft needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that when the vehicle was parked and was started, the vehicle was shaking abnormally. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was driven to the dealer where it was diagnosed with camshaft failure. The contact was informed that the camshaft needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Mfg Campaign: 11637946
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving down the road at 60 mph the engine shut off with no warning. Dash told me to restart vehicle. Pulled over to safety and attempted to restart. When attempting to restart it would not even crank. No check engine light or problems prior to failure. Had lifters and camshaft replaced at 55,000 miles and at 60,000 miles the engine seized with no warning. Changed oil every 5,000 miles. No warning lights. Engine seized and replaced by dealer under factory warranty.
Corrective Action:
Driving down the road at 60 mph the engine shut off with no warning. Dash told me to restart vehicle. Pulled over to safety and attempted to restart. When attempting to restart it would not even crank. No check engine light or problems prior to failure. Had lifters and camshaft replaced at 55,000 miles and at 60,000 miles the engine seized with no warning. Changed oil every 5,000 miles. No warning lights. Engine seized and replaced by dealer under factory warranty.
Additional Notes:
Driving down the road at 60 mph the engine shut off with no warning. Dash told me to restart vehicle. Pulled over to safety and attempted to restart. When attempting to restart it would not even crank. No check engine light or problems prior to failure. Had lifters and camshaft replaced at 55,000 miles and at 60,000 miles the engine seized with no warning. Changed oil every 5,000 miles. No warning lights. Engine seized and replaced by dealer under factory warranty.
Mfg Campaign: 11637549
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. While the contact's son was driving at an undisclosed speed, the check engine warning light illuminated. The contact's son drove the vehicle to the shoulder of the road. Upon inspecting the vehicle, the contact's son noticed that oil was leaking onto the ground. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured engine oil cooler line and engine failure. The contact was informed that the engine oil cooler line and the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was confirmed, and the vehicle was diagnosed with a fractured engine oil cooler line and engine failure. The contact was informed that the engine oil cooler line and the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure had started in December 2023, and the engine oil cooler line was replaced; however, the failure reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact referenced the Customer Satisfaction Program: N192220080; however, the vehicle was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. While the contact's son was driving at an undisclosed speed, the check engine warning light illuminated. The contact's son drove the vehicle to the shoulder of the road. Upon inspecting the vehicle, the contact's son noticed that oil was leaking onto the ground. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured engine oil cooler line and engine failure. The contact was informed that the engine oil cooler line and the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was confirmed, and the vehicle was diagnosed with a fractured engine oil cooler line and engine failure. The contact was informed that the engine oil cooler line and the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure had started in December 2023, and the engine oil cooler line was replaced; however, the failure reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact referenced the Customer Satisfaction Program: N192220080; however, the vehicle was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. While the contact's son was driving at an undisclosed speed, the check engine warning light illuminated. The contact's son drove the vehicle to the shoulder of the road. Upon inspecting the vehicle, the contact's son noticed that oil was leaking onto the ground. The vehicle was towed to an independent mechanic where it was diagnosed with a fractured engine oil cooler line and engine failure. The contact was informed that the engine oil cooler line and the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was confirmed, and the vehicle was diagnosed with a fractured engine oil cooler line and engine failure. The contact was informed that the engine oil cooler line and the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure had started in December 2023, and the engine oil cooler line was replaced; however, the failure reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact referenced the Customer Satisfaction Program: N192220080; however, the vehicle was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11637401
Recall Date: Jan 21, 2025
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