Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
1.2K ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE MOST RECENT ISSUE OCCURRED ON OR ABOUT 11/15/2019 WHEN TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MILE PER HOUR, THE VEHICLE HAD AN ENGINE LOST OF POWER. POWER REDUCED IMMEDIATELY AND ALL OF A SUDDEN WHEN MOVING IN THE 2 LANE ON A HIGHWAY INCLINE. INCIDENT ALMOST CAUSED A FATAL ACCIDENT. PREVIOUS LOST OF POWER ISSUE WAS TAKEN TO THE DEALERSHIP AND I WAS ADVISED THAT IT WAS A THROTTLE BODY COMPONENT THAT WAS COVERED UNDER WARRANTY SERVICE TOO. ON OR ABOUT SEPTEMBER 14, 2019, THE VEHICLE LOST BRAKE FUNCTION WHEN EXITING OUT OF A SHOPPING CENTER ONTO A MAIN STREET. THIS TOO ALMOST CAUSED AN ACCIDENT AS THE TRUCK WOULD NOT STOP DESPITE USING THE EMERGENCY POWER BRAKE. ALL INCIDENTS HAD MY CHILDREN PRESENT.
Corrective Action:
THE MOST RECENT ISSUE OCCURRED ON OR ABOUT 11/15/2019 WHEN TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MILE PER HOUR, THE VEHICLE HAD AN ENGINE LOST OF POWER. POWER REDUCED IMMEDIATELY AND ALL OF A SUDDEN WHEN MOVING IN THE 2 LANE ON A HIGHWAY INCLINE. INCIDENT ALMOST CAUSED A FATAL ACCIDENT. PREVIOUS LOST OF POWER ISSUE WAS TAKEN TO THE DEALERSHIP AND I WAS ADVISED THAT IT WAS A THROTTLE BODY COMPONENT THAT WAS COVERED UNDER WARRANTY SERVICE TOO. ON OR ABOUT SEPTEMBER 14, 2019, THE VEHICLE LOST BRAKE FUNCTION WHEN EXITING OUT OF A SHOPPING CENTER ONTO A MAIN STREET. THIS TOO ALMOST CAUSED AN ACCIDENT AS THE TRUCK WOULD NOT STOP DESPITE USING THE EMERGENCY POWER BRAKE. ALL INCIDENTS HAD MY CHILDREN PRESENT.
Additional Notes:
THE MOST RECENT ISSUE OCCURRED ON OR ABOUT 11/15/2019 WHEN TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MILE PER HOUR, THE VEHICLE HAD AN ENGINE LOST OF POWER. POWER REDUCED IMMEDIATELY AND ALL OF A SUDDEN WHEN MOVING IN THE 2 LANE ON A HIGHWAY INCLINE. INCIDENT ALMOST CAUSED A FATAL ACCIDENT. PREVIOUS LOST OF POWER ISSUE WAS TAKEN TO THE DEALERSHIP AND I WAS ADVISED THAT IT WAS A THROTTLE BODY COMPONENT THAT WAS COVERED UNDER WARRANTY SERVICE TOO. ON OR ABOUT SEPTEMBER 14, 2019, THE VEHICLE LOST BRAKE FUNCTION WHEN EXITING OUT OF A SHOPPING CENTER ONTO A MAIN STREET. THIS TOO ALMOST CAUSED AN ACCIDENT AS THE TRUCK WOULD NOT STOP DESPITE USING THE EMERGENCY POWER BRAKE. ALL INCIDENTS HAD MY CHILDREN PRESENT.
Mfg Campaign: 11282269
Recall Date: Nov 25, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE MOST RECENT ISSUE OCCURRED ON OR ABOUT 11/15/2019 WHEN TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MILE PER HOUR, THE VEHICLE HAD AN ENGINE LOST OF POWER. POWER REDUCED IMMEDIATELY AND ALL OF A SUDDEN WHEN MOVING IN THE 2 LANE ON A HIGHWAY INCLINE. INCIDENT ALMOST CAUSED A FATAL ACCIDENT. PREVIOUS LOST OF POWER ISSUE WAS TAKEN TO THE DEALERSHIP AND I WAS ADVISED THAT IT WAS A THROTTLE BODY COMPONENT THAT WAS COVERED UNDER WARRANTY SERVICE TOO. ON OR ABOUT SEPTEMBER 14, 2019, THE VEHICLE LOST BRAKE FUNCTION WHEN EXITING OUT OF A SHOPPING CENTER ONTO A MAIN STREET. THIS TOO ALMOST CAUSED AN ACCIDENT AS THE TRUCK WOULD NOT STOP DESPITE USING THE EMERGENCY POWER BRAKE. ALL INCIDENTS HAD MY CHILDREN PRESENT.
Corrective Action:
THE MOST RECENT ISSUE OCCURRED ON OR ABOUT 11/15/2019 WHEN TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MILE PER HOUR, THE VEHICLE HAD AN ENGINE LOST OF POWER. POWER REDUCED IMMEDIATELY AND ALL OF A SUDDEN WHEN MOVING IN THE 2 LANE ON A HIGHWAY INCLINE. INCIDENT ALMOST CAUSED A FATAL ACCIDENT. PREVIOUS LOST OF POWER ISSUE WAS TAKEN TO THE DEALERSHIP AND I WAS ADVISED THAT IT WAS A THROTTLE BODY COMPONENT THAT WAS COVERED UNDER WARRANTY SERVICE TOO. ON OR ABOUT SEPTEMBER 14, 2019, THE VEHICLE LOST BRAKE FUNCTION WHEN EXITING OUT OF A SHOPPING CENTER ONTO A MAIN STREET. THIS TOO ALMOST CAUSED AN ACCIDENT AS THE TRUCK WOULD NOT STOP DESPITE USING THE EMERGENCY POWER BRAKE. ALL INCIDENTS HAD MY CHILDREN PRESENT.
Additional Notes:
THE MOST RECENT ISSUE OCCURRED ON OR ABOUT 11/15/2019 WHEN TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MILE PER HOUR, THE VEHICLE HAD AN ENGINE LOST OF POWER. POWER REDUCED IMMEDIATELY AND ALL OF A SUDDEN WHEN MOVING IN THE 2 LANE ON A HIGHWAY INCLINE. INCIDENT ALMOST CAUSED A FATAL ACCIDENT. PREVIOUS LOST OF POWER ISSUE WAS TAKEN TO THE DEALERSHIP AND I WAS ADVISED THAT IT WAS A THROTTLE BODY COMPONENT THAT WAS COVERED UNDER WARRANTY SERVICE TOO. ON OR ABOUT SEPTEMBER 14, 2019, THE VEHICLE LOST BRAKE FUNCTION WHEN EXITING OUT OF A SHOPPING CENTER ONTO A MAIN STREET. THIS TOO ALMOST CAUSED AN ACCIDENT AS THE TRUCK WOULD NOT STOP DESPITE USING THE EMERGENCY POWER BRAKE. ALL INCIDENTS HAD MY CHILDREN PRESENT.
Mfg Campaign: 11282269
Recall Date: Nov 25, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BACKUP CAMERA SCREEN IS AT FULL BRIGHTNESS AT NIGHT IN THE PITCH DARK MAKING FOR THIS ISSUE. IF YOU ARE LOOKING IN YOUR SIDE REAR VIEW MIRRORS TO BACKUP AND LOOK TO THE RIGHT ONE, PASSING THE SCREEN, YOU ARE BLINDED BY THE BRIGHTNESS OF THE SCREEN. THIS, IN MY OPINION, IS VERY DANGEROUS. THIS ISSUE IS ALSO PRESENT IN OTHER 2019 TRUCKS.
Corrective Action:
THE BACKUP CAMERA SCREEN IS AT FULL BRIGHTNESS AT NIGHT IN THE PITCH DARK MAKING FOR THIS ISSUE. IF YOU ARE LOOKING IN YOUR SIDE REAR VIEW MIRRORS TO BACKUP AND LOOK TO THE RIGHT ONE, PASSING THE SCREEN, YOU ARE BLINDED BY THE BRIGHTNESS OF THE SCREEN. THIS, IN MY OPINION, IS VERY DANGEROUS. THIS ISSUE IS ALSO PRESENT IN OTHER 2019 TRUCKS.
Additional Notes:
THE BACKUP CAMERA SCREEN IS AT FULL BRIGHTNESS AT NIGHT IN THE PITCH DARK MAKING FOR THIS ISSUE. IF YOU ARE LOOKING IN YOUR SIDE REAR VIEW MIRRORS TO BACKUP AND LOOK TO THE RIGHT ONE, PASSING THE SCREEN, YOU ARE BLINDED BY THE BRIGHTNESS OF THE SCREEN. THIS, IN MY OPINION, IS VERY DANGEROUS. THIS ISSUE IS ALSO PRESENT IN OTHER 2019 TRUCKS.
Mfg Campaign: 11281481
Recall Date: Nov 21, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WARNING MESSAGE CAME ACROSS SCREEN OF "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED". VEHICLE WAS DIFFICULT TO STOP AND HAD I BEEN IN HEAVY TRAFFIC WOULD HAVE CERTAINLY CAUSED AN ACCIDENT. I BELIEVE THE FAILURE IS RELATED TO THE INTEGRATED BRAKE CONTROLLER. I FEEL THAT 62 MPH IS A UNSAFE SPEED TO ALLOW THE VEHICLE TO BE OPERATED AT WITH SUCH A FAILURE. A 90TH PERCENTILE FEMALE WOULD NOT BE ABLE TO CONTROL THE VEHICLE WITH SUCH A FAILURE DUE TO THE AMOUNT OF PRESSURE REQUIRED TO BE APPLIED TO THE BRAKE PEDAL IN MANUAL MODE.
Corrective Action:
WARNING MESSAGE CAME ACROSS SCREEN OF "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED". VEHICLE WAS DIFFICULT TO STOP AND HAD I BEEN IN HEAVY TRAFFIC WOULD HAVE CERTAINLY CAUSED AN ACCIDENT. I BELIEVE THE FAILURE IS RELATED TO THE INTEGRATED BRAKE CONTROLLER. I FEEL THAT 62 MPH IS A UNSAFE SPEED TO ALLOW THE VEHICLE TO BE OPERATED AT WITH SUCH A FAILURE. A 90TH PERCENTILE FEMALE WOULD NOT BE ABLE TO CONTROL THE VEHICLE WITH SUCH A FAILURE DUE TO THE AMOUNT OF PRESSURE REQUIRED TO BE APPLIED TO THE BRAKE PEDAL IN MANUAL MODE.
Additional Notes:
WARNING MESSAGE CAME ACROSS SCREEN OF "BRAKE SYSTEM FAILURE 62 MPH TOP SPEED". VEHICLE WAS DIFFICULT TO STOP AND HAD I BEEN IN HEAVY TRAFFIC WOULD HAVE CERTAINLY CAUSED AN ACCIDENT. I BELIEVE THE FAILURE IS RELATED TO THE INTEGRATED BRAKE CONTROLLER. I FEEL THAT 62 MPH IS A UNSAFE SPEED TO ALLOW THE VEHICLE TO BE OPERATED AT WITH SUCH A FAILURE. A 90TH PERCENTILE FEMALE WOULD NOT BE ABLE TO CONTROL THE VEHICLE WITH SUCH A FAILURE DUE TO THE AMOUNT OF PRESSURE REQUIRED TO BE APPLIED TO THE BRAKE PEDAL IN MANUAL MODE.
Mfg Campaign: 11281531
Recall Date: Nov 21, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2019 CHEVY SILVERADO, 5.3L WITH 8-SPEED TRANSMISSION. EXPERIENCED INTERMITTENT TRANSMISSION SHUDDER AT 32 - 44 MPH. VEHICLE SERVICED PER GM TS BULLETIN TO DRAIN AND FLUSH TRANSMISSION, REPLACE DEFECTIVE FLUID WITH ATF MOBILE 1 SYNTHETIC. THIS WAS DONE TWICE AND PROBLEM GOT WORSE. NOW SHUDDERS CONSTANTLY AT 32-44 MPH. DEALER WAS INFORMED BY GM TECH THAT THIS IS A NORMAL CHARACTERISTIC FOR THIS MODEL. I DISAGREE! MY BRAND NEW TRUCK WITH ONLY 5K MILES SHOULD NOT BE SHUDDERING AND SHAKING. WAS TOLD THAT THE ACTIVE FUEL MANAGEMENT SYSTEM, 2 TO 4 CYLINDER MODE IS SUSPECT AND AFFECTING TORQUE CONVERTER SHUDDER. BUT THIS IS NORMAL? I HAVE REQUESTED REPAIR OR REPLACE OR BUY BACK AND CONTACTED GM CORPORATE DIRECTLY. GM SENIOR ADVISOR TEAM HAS NOT YET CONTACTED ME. I HAVE REFUSED TO DRIVE IT, AND LEFT IT AT THE DEALERSHIP UNTIL RESOLVED. THEY GAVE ME A LOANER TO DRIVE IN THE MEANTIME. APPEARS LOTS OF INSTANCES ON THE INTERNET OF SIMILAR ISSUES AND OWNERS ARE NOT HAPPY. WHY HASN'T GM ENGINEERING FIXED THIS PROBLEM OR ISSUED A RECALL YET? I AM CURRENTLY AWAITING RESPONSES FROM GM / CHEVY FOR RESOLUTION. THIS IS UNACCEPTABLE.
Corrective Action:
2019 CHEVY SILVERADO, 5.3L WITH 8-SPEED TRANSMISSION. EXPERIENCED INTERMITTENT TRANSMISSION SHUDDER AT 32 - 44 MPH. VEHICLE SERVICED PER GM TS BULLETIN TO DRAIN AND FLUSH TRANSMISSION, REPLACE DEFECTIVE FLUID WITH ATF MOBILE 1 SYNTHETIC. THIS WAS DONE TWICE AND PROBLEM GOT WORSE. NOW SHUDDERS CONSTANTLY AT 32-44 MPH. DEALER WAS INFORMED BY GM TECH THAT THIS IS A NORMAL CHARACTERISTIC FOR THIS MODEL. I DISAGREE! MY BRAND NEW TRUCK WITH ONLY 5K MILES SHOULD NOT BE SHUDDERING AND SHAKING. WAS TOLD THAT THE ACTIVE FUEL MANAGEMENT SYSTEM, 2 TO 4 CYLINDER MODE IS SUSPECT AND AFFECTING TORQUE CONVERTER SHUDDER. BUT THIS IS NORMAL? I HAVE REQUESTED REPAIR OR REPLACE OR BUY BACK AND CONTACTED GM CORPORATE DIRECTLY. GM SENIOR ADVISOR TEAM HAS NOT YET CONTACTED ME. I HAVE REFUSED TO DRIVE IT, AND LEFT IT AT THE DEALERSHIP UNTIL RESOLVED. THEY GAVE ME A LOANER TO DRIVE IN THE MEANTIME. APPEARS LOTS OF INSTANCES ON THE INTERNET OF SIMILAR ISSUES AND OWNERS ARE NOT HAPPY. WHY HASN'T GM ENGINEERING FIXED THIS PROBLEM OR ISSUED A RECALL YET? I AM CURRENTLY AWAITING RESPONSES FROM GM / CHEVY FOR RESOLUTION. THIS IS UNACCEPTABLE.
Additional Notes:
2019 CHEVY SILVERADO, 5.3L WITH 8-SPEED TRANSMISSION. EXPERIENCED INTERMITTENT TRANSMISSION SHUDDER AT 32 - 44 MPH. VEHICLE SERVICED PER GM TS BULLETIN TO DRAIN AND FLUSH TRANSMISSION, REPLACE DEFECTIVE FLUID WITH ATF MOBILE 1 SYNTHETIC. THIS WAS DONE TWICE AND PROBLEM GOT WORSE. NOW SHUDDERS CONSTANTLY AT 32-44 MPH. DEALER WAS INFORMED BY GM TECH THAT THIS IS A NORMAL CHARACTERISTIC FOR THIS MODEL. I DISAGREE! MY BRAND NEW TRUCK WITH ONLY 5K MILES SHOULD NOT BE SHUDDERING AND SHAKING. WAS TOLD THAT THE ACTIVE FUEL MANAGEMENT SYSTEM, 2 TO 4 CYLINDER MODE IS SUSPECT AND AFFECTING TORQUE CONVERTER SHUDDER. BUT THIS IS NORMAL? I HAVE REQUESTED REPAIR OR REPLACE OR BUY BACK AND CONTACTED GM CORPORATE DIRECTLY. GM SENIOR ADVISOR TEAM HAS NOT YET CONTACTED ME. I HAVE REFUSED TO DRIVE IT, AND LEFT IT AT THE DEALERSHIP UNTIL RESOLVED. THEY GAVE ME A LOANER TO DRIVE IN THE MEANTIME. APPEARS LOTS OF INSTANCES ON THE INTERNET OF SIMILAR ISSUES AND OWNERS ARE NOT HAPPY. WHY HASN'T GM ENGINEERING FIXED THIS PROBLEM OR ISSUED A RECALL YET? I AM CURRENTLY AWAITING RESPONSES FROM GM / CHEVY FOR RESOLUTION. THIS IS UNACCEPTABLE.
Mfg Campaign: 11281636
Recall Date: Nov 21, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
REAR CAMERA WAY TOO BRIGHT. GOING INTO REVERSE GEAR, THE REAR CAMERA GOES TO FULL BRIGHTNESS AND MAKES SEEING OUTSIDE OF THE CAR NEARLY IMPOSSIBLE AND VERY DANGEROUS. THE CAMERA NEEDS TO EITHER A) HAVE THE ABILITY TO TURN DOWN BRIGHTNESS OR B) SET AT A LOWER LEVEL OF BRIGHTNESS CONSISTENT WITH SEEING OUTSIDE IN THE DARK.
Corrective Action:
REAR CAMERA WAY TOO BRIGHT. GOING INTO REVERSE GEAR, THE REAR CAMERA GOES TO FULL BRIGHTNESS AND MAKES SEEING OUTSIDE OF THE CAR NEARLY IMPOSSIBLE AND VERY DANGEROUS. THE CAMERA NEEDS TO EITHER A) HAVE THE ABILITY TO TURN DOWN BRIGHTNESS OR B) SET AT A LOWER LEVEL OF BRIGHTNESS CONSISTENT WITH SEEING OUTSIDE IN THE DARK.
Additional Notes:
REAR CAMERA WAY TOO BRIGHT. GOING INTO REVERSE GEAR, THE REAR CAMERA GOES TO FULL BRIGHTNESS AND MAKES SEEING OUTSIDE OF THE CAR NEARLY IMPOSSIBLE AND VERY DANGEROUS. THE CAMERA NEEDS TO EITHER A) HAVE THE ABILITY TO TURN DOWN BRIGHTNESS OR B) SET AT A LOWER LEVEL OF BRIGHTNESS CONSISTENT WITH SEEING OUTSIDE IN THE DARK.
Mfg Campaign: 11281297
Recall Date: Nov 20, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BACKUP CAMERA SYSTEM IS ESSENTIALLY UNUSABLE AT NIGHT WHEN REVERSING. THE IMAGE QUALITY IS FUZZY AT BEST AND CUTS IN AND OUT WITH HORIZONTAL LINES FLASHING THROUGH IT. ON TOP OF THE FACT THAT IT IS A FUZZY IMAGE, IT IS SO BRIGHT, IT IS UNBEARABLE TO LOOK AT, IT'S BASICALLY WHITE-WASHED.
Corrective Action:
THE BACKUP CAMERA SYSTEM IS ESSENTIALLY UNUSABLE AT NIGHT WHEN REVERSING. THE IMAGE QUALITY IS FUZZY AT BEST AND CUTS IN AND OUT WITH HORIZONTAL LINES FLASHING THROUGH IT. ON TOP OF THE FACT THAT IT IS A FUZZY IMAGE, IT IS SO BRIGHT, IT IS UNBEARABLE TO LOOK AT, IT'S BASICALLY WHITE-WASHED.
Additional Notes:
THE BACKUP CAMERA SYSTEM IS ESSENTIALLY UNUSABLE AT NIGHT WHEN REVERSING. THE IMAGE QUALITY IS FUZZY AT BEST AND CUTS IN AND OUT WITH HORIZONTAL LINES FLASHING THROUGH IT. ON TOP OF THE FACT THAT IT IS A FUZZY IMAGE, IT IS SO BRIGHT, IT IS UNBEARABLE TO LOOK AT, IT'S BASICALLY WHITE-WASHED.
Mfg Campaign: 11281334
Recall Date: Nov 20, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
DURING DARKNESS, I HAVE MY INTERIOR LIGHTS DIM FOR IT OFFERS ME BETTER VISIBILITY AT NIGHT, WHEN I PUT THE VEHICLE INTO REVERSE, THE SCREEN GO FULL BRIGHT, IT GOES SO BRIGHT THAT I HAVE TO STOP WHAT I'M DOING (REVERSING) WAIT FOR EYES TO ADJUST SO I CAN THEN SEE THE MIRRORS AGAIN. IT IS LIKE HAVING A FLASHLIGHT SHINED INTO YOUR EYES WHILE LOOKING IN MIRRORS.
Corrective Action:
DURING DARKNESS, I HAVE MY INTERIOR LIGHTS DIM FOR IT OFFERS ME BETTER VISIBILITY AT NIGHT, WHEN I PUT THE VEHICLE INTO REVERSE, THE SCREEN GO FULL BRIGHT, IT GOES SO BRIGHT THAT I HAVE TO STOP WHAT I'M DOING (REVERSING) WAIT FOR EYES TO ADJUST SO I CAN THEN SEE THE MIRRORS AGAIN. IT IS LIKE HAVING A FLASHLIGHT SHINED INTO YOUR EYES WHILE LOOKING IN MIRRORS.
Additional Notes:
DURING DARKNESS, I HAVE MY INTERIOR LIGHTS DIM FOR IT OFFERS ME BETTER VISIBILITY AT NIGHT, WHEN I PUT THE VEHICLE INTO REVERSE, THE SCREEN GO FULL BRIGHT, IT GOES SO BRIGHT THAT I HAVE TO STOP WHAT I'M DOING (REVERSING) WAIT FOR EYES TO ADJUST SO I CAN THEN SEE THE MIRRORS AGAIN. IT IS LIKE HAVING A FLASHLIGHT SHINED INTO YOUR EYES WHILE LOOKING IN MIRRORS.
Mfg Campaign: 11281386
Recall Date: Nov 20, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE REAR VIEW CAMERA IS ABSOLUTELY BLINDING IN LOW LIGHT CONDITIONS /AT NIGHT. ALSO THE SCREEN IS GLITCHY AT BEST. THE SCREEN CONSTANTLY CUTS OUT AND THE PICTURE DISTORTS WHEN APPLYING THE BRAKES. COMPARED TO CAMERAS AND SCREENS ON OTHER VEHICLE OF LESSER QUALITY AND LESS MONEY THIS CAMERA IS ABSOLUTELY UNACCEPTABLE. A $52K TRUCK SHOULD HAVE A CAMERA /INFOTAINMENT SCREEN OF BETTER QUALITY THAN THIS. THIS TECHNOLOGY HAS BEEN OUT LONG ENOUGH TO HAVE HD QUALITY AS A STANDARD FEATURE. GM SHOULD MAKE THIS RIGHT OR I'M SURE THERE WILL BE A LOT OF NEW FORD CUSTOMERS IN THE COMING YEARS.
Corrective Action:
THE REAR VIEW CAMERA IS ABSOLUTELY BLINDING IN LOW LIGHT CONDITIONS /AT NIGHT. ALSO THE SCREEN IS GLITCHY AT BEST. THE SCREEN CONSTANTLY CUTS OUT AND THE PICTURE DISTORTS WHEN APPLYING THE BRAKES. COMPARED TO CAMERAS AND SCREENS ON OTHER VEHICLE OF LESSER QUALITY AND LESS MONEY THIS CAMERA IS ABSOLUTELY UNACCEPTABLE. A $52K TRUCK SHOULD HAVE A CAMERA /INFOTAINMENT SCREEN OF BETTER QUALITY THAN THIS. THIS TECHNOLOGY HAS BEEN OUT LONG ENOUGH TO HAVE HD QUALITY AS A STANDARD FEATURE. GM SHOULD MAKE THIS RIGHT OR I'M SURE THERE WILL BE A LOT OF NEW FORD CUSTOMERS IN THE COMING YEARS.
Additional Notes:
THE REAR VIEW CAMERA IS ABSOLUTELY BLINDING IN LOW LIGHT CONDITIONS /AT NIGHT. ALSO THE SCREEN IS GLITCHY AT BEST. THE SCREEN CONSTANTLY CUTS OUT AND THE PICTURE DISTORTS WHEN APPLYING THE BRAKES. COMPARED TO CAMERAS AND SCREENS ON OTHER VEHICLE OF LESSER QUALITY AND LESS MONEY THIS CAMERA IS ABSOLUTELY UNACCEPTABLE. A $52K TRUCK SHOULD HAVE A CAMERA /INFOTAINMENT SCREEN OF BETTER QUALITY THAN THIS. THIS TECHNOLOGY HAS BEEN OUT LONG ENOUGH TO HAVE HD QUALITY AS A STANDARD FEATURE. GM SHOULD MAKE THIS RIGHT OR I'M SURE THERE WILL BE A LOT OF NEW FORD CUSTOMERS IN THE COMING YEARS.
Mfg Campaign: 11281453
Recall Date: Nov 20, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REAR VIEW CAMERA IS ABSOLUTELY BLINDING IN LOW LIGHT CONDITIONS /AT NIGHT. ALSO THE SCREEN IS GLITCHY AT BEST. THE SCREEN CONSTANTLY CUTS OUT AND THE PICTURE DISTORTS WHEN APPLYING THE BRAKES. COMPARED TO CAMERAS AND SCREENS ON OTHER VEHICLE OF LESSER QUALITY AND LESS MONEY THIS CAMERA IS ABSOLUTELY UNACCEPTABLE. A $52K TRUCK SHOULD HAVE A CAMERA /INFOTAINMENT SCREEN OF BETTER QUALITY THAN THIS. THIS TECHNOLOGY HAS BEEN OUT LONG ENOUGH TO HAVE HD QUALITY AS A STANDARD FEATURE. GM SHOULD MAKE THIS RIGHT OR I'M SURE THERE WILL BE A LOT OF NEW FORD CUSTOMERS IN THE COMING YEARS.
Corrective Action:
THE REAR VIEW CAMERA IS ABSOLUTELY BLINDING IN LOW LIGHT CONDITIONS /AT NIGHT. ALSO THE SCREEN IS GLITCHY AT BEST. THE SCREEN CONSTANTLY CUTS OUT AND THE PICTURE DISTORTS WHEN APPLYING THE BRAKES. COMPARED TO CAMERAS AND SCREENS ON OTHER VEHICLE OF LESSER QUALITY AND LESS MONEY THIS CAMERA IS ABSOLUTELY UNACCEPTABLE. A $52K TRUCK SHOULD HAVE A CAMERA /INFOTAINMENT SCREEN OF BETTER QUALITY THAN THIS. THIS TECHNOLOGY HAS BEEN OUT LONG ENOUGH TO HAVE HD QUALITY AS A STANDARD FEATURE. GM SHOULD MAKE THIS RIGHT OR I'M SURE THERE WILL BE A LOT OF NEW FORD CUSTOMERS IN THE COMING YEARS.
Additional Notes:
THE REAR VIEW CAMERA IS ABSOLUTELY BLINDING IN LOW LIGHT CONDITIONS /AT NIGHT. ALSO THE SCREEN IS GLITCHY AT BEST. THE SCREEN CONSTANTLY CUTS OUT AND THE PICTURE DISTORTS WHEN APPLYING THE BRAKES. COMPARED TO CAMERAS AND SCREENS ON OTHER VEHICLE OF LESSER QUALITY AND LESS MONEY THIS CAMERA IS ABSOLUTELY UNACCEPTABLE. A $52K TRUCK SHOULD HAVE A CAMERA /INFOTAINMENT SCREEN OF BETTER QUALITY THAN THIS. THIS TECHNOLOGY HAS BEEN OUT LONG ENOUGH TO HAVE HD QUALITY AS A STANDARD FEATURE. GM SHOULD MAKE THIS RIGHT OR I'M SURE THERE WILL BE A LOT OF NEW FORD CUSTOMERS IN THE COMING YEARS.
Mfg Campaign: 11281453
Recall Date: Nov 20, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BACK UP CAMERA SCREEN IS WAY TOO BRIGHT AT NIGHT? SO BRIGHT YOU CAN'T SEE OUT BACK WINDOW AND THE PASSENGERS SIDE MIRROR IT'S LIKE THE INTERIOR LIGHTS ARE ON, THERE IS NO BRIGHTNESS ADJUSTMENT FOR CAMERA DEFAULTS TO FULL BRIGHT, YOU CAN'T EVEN TURN IT OFF (PROBABLY A STUPID RULE SOMEONE MADE THINKING ABOUT SAFETY BUT IT'S ACTUALLY UNSAFE IF YOU CAN'T SEE, IT'S VERY ANNOYING BUT MOST OF ALL UNSAFE BECAUSE YOU CAN'T SEE, I'VE BEEN DIVING FOR 35 YEARS AND THIS IS REDICULOUS MY OTHER VEHICLE 2016 HAS COMPLETE CONTROL OVER THE CAMERA AND BRIGHTNESS IT'S NOT A GM PRODUCT. GM SAYS THIS IS HOW IT IS, I AND MANY OTHER OWNERS AGREE THAT THIS IS A MAJOR SAFETY ISSUE IF YOU CAN'T SEE THE SIDES OF THE VEHICLE GM REALLY NEEDS TO ADD A BRIGHTNESS CONTROL FOR THE CAMERA THEY USED TO HAVE IT BUT IT'S BEEN REMOVED THIS LEADS ME TO BELIEVE THAT SOME AGENCY HAS DETERMINED OR CAME UP WITH RULES THAT DOESN'T ALLOW YOU TO TURN OFF BACKUP CAMERA OR CHANGE BRIGHTNESS IF THIS IS THE CASE THEY HAVE CREATED A SAFETY HAZARD IT'S UNREASONABLE TO NOT HAVE A CHOICE.
Corrective Action:
THE BACK UP CAMERA SCREEN IS WAY TOO BRIGHT AT NIGHT? SO BRIGHT YOU CAN'T SEE OUT BACK WINDOW AND THE PASSENGERS SIDE MIRROR IT'S LIKE THE INTERIOR LIGHTS ARE ON, THERE IS NO BRIGHTNESS ADJUSTMENT FOR CAMERA DEFAULTS TO FULL BRIGHT, YOU CAN'T EVEN TURN IT OFF (PROBABLY A STUPID RULE SOMEONE MADE THINKING ABOUT SAFETY BUT IT'S ACTUALLY UNSAFE IF YOU CAN'T SEE, IT'S VERY ANNOYING BUT MOST OF ALL UNSAFE BECAUSE YOU CAN'T SEE, I'VE BEEN DIVING FOR 35 YEARS AND THIS IS REDICULOUS MY OTHER VEHICLE 2016 HAS COMPLETE CONTROL OVER THE CAMERA AND BRIGHTNESS IT'S NOT A GM PRODUCT. GM SAYS THIS IS HOW IT IS, I AND MANY OTHER OWNERS AGREE THAT THIS IS A MAJOR SAFETY ISSUE IF YOU CAN'T SEE THE SIDES OF THE VEHICLE GM REALLY NEEDS TO ADD A BRIGHTNESS CONTROL FOR THE CAMERA THEY USED TO HAVE IT BUT IT'S BEEN REMOVED THIS LEADS ME TO BELIEVE THAT SOME AGENCY HAS DETERMINED OR CAME UP WITH RULES THAT DOESN'T ALLOW YOU TO TURN OFF BACKUP CAMERA OR CHANGE BRIGHTNESS IF THIS IS THE CASE THEY HAVE CREATED A SAFETY HAZARD IT'S UNREASONABLE TO NOT HAVE A CHOICE.
Additional Notes:
THE BACK UP CAMERA SCREEN IS WAY TOO BRIGHT AT NIGHT? SO BRIGHT YOU CAN'T SEE OUT BACK WINDOW AND THE PASSENGERS SIDE MIRROR IT'S LIKE THE INTERIOR LIGHTS ARE ON, THERE IS NO BRIGHTNESS ADJUSTMENT FOR CAMERA DEFAULTS TO FULL BRIGHT, YOU CAN'T EVEN TURN IT OFF (PROBABLY A STUPID RULE SOMEONE MADE THINKING ABOUT SAFETY BUT IT'S ACTUALLY UNSAFE IF YOU CAN'T SEE, IT'S VERY ANNOYING BUT MOST OF ALL UNSAFE BECAUSE YOU CAN'T SEE, I'VE BEEN DIVING FOR 35 YEARS AND THIS IS REDICULOUS MY OTHER VEHICLE 2016 HAS COMPLETE CONTROL OVER THE CAMERA AND BRIGHTNESS IT'S NOT A GM PRODUCT. GM SAYS THIS IS HOW IT IS, I AND MANY OTHER OWNERS AGREE THAT THIS IS A MAJOR SAFETY ISSUE IF YOU CAN'T SEE THE SIDES OF THE VEHICLE GM REALLY NEEDS TO ADD A BRIGHTNESS CONTROL FOR THE CAMERA THEY USED TO HAVE IT BUT IT'S BEEN REMOVED THIS LEADS ME TO BELIEVE THAT SOME AGENCY HAS DETERMINED OR CAME UP WITH RULES THAT DOESN'T ALLOW YOU TO TURN OFF BACKUP CAMERA OR CHANGE BRIGHTNESS IF THIS IS THE CASE THEY HAVE CREATED A SAFETY HAZARD IT'S UNREASONABLE TO NOT HAVE A CHOICE.
Mfg Campaign: 11281186
Recall Date: Nov 19, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BACKUP CAMERA IS USELESS AT NIGHT, I ALREADY TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT WAS NORMAL FOR THE TRIM OF THE TRUCK
Corrective Action:
THE BACKUP CAMERA IS USELESS AT NIGHT, I ALREADY TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT WAS NORMAL FOR THE TRIM OF THE TRUCK
Additional Notes:
THE BACKUP CAMERA IS USELESS AT NIGHT, I ALREADY TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT WAS NORMAL FOR THE TRIM OF THE TRUCK
Mfg Campaign: 11281237
Recall Date: Nov 19, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WAS MAKING A LEFT-HAND TURN AT AN INTERSECTION I HIT A ROUGH PATCH AND TRUCK BOUNCED AND PULLED A LITTLE. WHEN I CAME TO A STOP THE FOLLOWING LIGHTS CAME ON ESC LIGHT TRACTION CONTROL LIGHT AS WELL AS A STEERING ONE.
Corrective Action:
WAS MAKING A LEFT-HAND TURN AT AN INTERSECTION I HIT A ROUGH PATCH AND TRUCK BOUNCED AND PULLED A LITTLE. WHEN I CAME TO A STOP THE FOLLOWING LIGHTS CAME ON ESC LIGHT TRACTION CONTROL LIGHT AS WELL AS A STEERING ONE.
Additional Notes:
WAS MAKING A LEFT-HAND TURN AT AN INTERSECTION I HIT A ROUGH PATCH AND TRUCK BOUNCED AND PULLED A LITTLE. WHEN I CAME TO A STOP THE FOLLOWING LIGHTS CAME ON ESC LIGHT TRACTION CONTROL LIGHT AS WELL AS A STEERING ONE.
Mfg Campaign: 11280757
Recall Date: Nov 18, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WAS MAKING A LEFT-HAND TURN AT AN INTERSECTION I HIT A ROUGH PATCH AND TRUCK BOUNCED AND PULLED A LITTLE. WHEN I CAME TO A STOP THE FOLLOWING LIGHTS CAME ON ESC LIGHT TRACTION CONTROL LIGHT AS WELL AS A STEERING ONE.
Corrective Action:
WAS MAKING A LEFT-HAND TURN AT AN INTERSECTION I HIT A ROUGH PATCH AND TRUCK BOUNCED AND PULLED A LITTLE. WHEN I CAME TO A STOP THE FOLLOWING LIGHTS CAME ON ESC LIGHT TRACTION CONTROL LIGHT AS WELL AS A STEERING ONE.
Additional Notes:
WAS MAKING A LEFT-HAND TURN AT AN INTERSECTION I HIT A ROUGH PATCH AND TRUCK BOUNCED AND PULLED A LITTLE. WHEN I CAME TO A STOP THE FOLLOWING LIGHTS CAME ON ESC LIGHT TRACTION CONTROL LIGHT AS WELL AS A STEERING ONE.
Mfg Campaign: 11280757
Recall Date: Nov 18, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WAS MAKING A LEFT-HAND TURN AT AN INTERSECTION I HIT A ROUGH PATCH AND TRUCK BOUNCED AND PULLED A LITTLE. WHEN I CAME TO A STOP THE FOLLOWING LIGHTS CAME ON ESC LIGHT TRACTION CONTROL LIGHT AS WELL AS A STEERING ONE.
Corrective Action:
WAS MAKING A LEFT-HAND TURN AT AN INTERSECTION I HIT A ROUGH PATCH AND TRUCK BOUNCED AND PULLED A LITTLE. WHEN I CAME TO A STOP THE FOLLOWING LIGHTS CAME ON ESC LIGHT TRACTION CONTROL LIGHT AS WELL AS A STEERING ONE.
Additional Notes:
WAS MAKING A LEFT-HAND TURN AT AN INTERSECTION I HIT A ROUGH PATCH AND TRUCK BOUNCED AND PULLED A LITTLE. WHEN I CAME TO A STOP THE FOLLOWING LIGHTS CAME ON ESC LIGHT TRACTION CONTROL LIGHT AS WELL AS A STEERING ONE.
Mfg Campaign: 11280757
Recall Date: Nov 18, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN SLOWING DOWN, THE VEHICLE HAS A HARD DOWNSHIFT. USUALLY IT WOULD BE DESCRIBED AS NOT BEING SMOOTH. TODAY, WHILE TRAVELING ABOUT 40 MPH WITH THE FOOT OFF THE ACCELERATOR, IT DOWNSHIFTED SO HARD IT FELT LIKE I WAS REAR ENDED BY ANOTHER VEHICLE.
Corrective Action:
WHEN SLOWING DOWN, THE VEHICLE HAS A HARD DOWNSHIFT. USUALLY IT WOULD BE DESCRIBED AS NOT BEING SMOOTH. TODAY, WHILE TRAVELING ABOUT 40 MPH WITH THE FOOT OFF THE ACCELERATOR, IT DOWNSHIFTED SO HARD IT FELT LIKE I WAS REAR ENDED BY ANOTHER VEHICLE.
Additional Notes:
WHEN SLOWING DOWN, THE VEHICLE HAS A HARD DOWNSHIFT. USUALLY IT WOULD BE DESCRIBED AS NOT BEING SMOOTH. TODAY, WHILE TRAVELING ABOUT 40 MPH WITH THE FOOT OFF THE ACCELERATOR, IT DOWNSHIFTED SO HARD IT FELT LIKE I WAS REAR ENDED BY ANOTHER VEHICLE.
Mfg Campaign: 11280795
Recall Date: Nov 18, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I ENDED UP COASTING THROUGH AN INTERSECTION BECAUSE MY BRAKES WENT FROM 100% TO MAYBE 5% CAPACITY. I WAS ONLY GOING MAYBE 25MPH WHEN THIS OCCURRED AND THANK GOD THAT NO ONE WAS COMING THROUGH THE INTERSECTION WHEN I COULDN'T STOP.
Corrective Action:
I ENDED UP COASTING THROUGH AN INTERSECTION BECAUSE MY BRAKES WENT FROM 100% TO MAYBE 5% CAPACITY. I WAS ONLY GOING MAYBE 25MPH WHEN THIS OCCURRED AND THANK GOD THAT NO ONE WAS COMING THROUGH THE INTERSECTION WHEN I COULDN'T STOP.
Additional Notes:
I ENDED UP COASTING THROUGH AN INTERSECTION BECAUSE MY BRAKES WENT FROM 100% TO MAYBE 5% CAPACITY. I WAS ONLY GOING MAYBE 25MPH WHEN THIS OCCURRED AND THANK GOD THAT NO ONE WAS COMING THROUGH THE INTERSECTION WHEN I COULDN'T STOP.
Mfg Campaign: 11280890
Recall Date: Nov 18, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STARTED TRUCK AND POWER STEERING WAS NOT WORKING RESTARTED TRUCK SEVERAL TIMES NO CHANGE. DROVE TRUCK ABOUT TEN MILES TO HOME. TEXTED DEALER TO SAY THAT I WOULD BE DROPPING THE TRUCK FOR SERVICE. STARTED THE TRUCK AND EVERYTHING WAS BACK TO NORMAL. TOOK THE TRUCK TO DEALER AND LEFT IT. ONLY HAD THE TRUCK TWO WEEKS AROUND 400 MILES. REALLY CONCERNED WHAT WOULD HAVE HAPPENED IF THIS OCCURS WHILE DRIVING DOWN THE ROAD. THIS IS A NEW VEHICLE. THIS NEEDS TO BE RECALLED AND FIXED!!
Corrective Action:
STARTED TRUCK AND POWER STEERING WAS NOT WORKING RESTARTED TRUCK SEVERAL TIMES NO CHANGE. DROVE TRUCK ABOUT TEN MILES TO HOME. TEXTED DEALER TO SAY THAT I WOULD BE DROPPING THE TRUCK FOR SERVICE. STARTED THE TRUCK AND EVERYTHING WAS BACK TO NORMAL. TOOK THE TRUCK TO DEALER AND LEFT IT. ONLY HAD THE TRUCK TWO WEEKS AROUND 400 MILES. REALLY CONCERNED WHAT WOULD HAVE HAPPENED IF THIS OCCURS WHILE DRIVING DOWN THE ROAD. THIS IS A NEW VEHICLE. THIS NEEDS TO BE RECALLED AND FIXED!!
Additional Notes:
STARTED TRUCK AND POWER STEERING WAS NOT WORKING RESTARTED TRUCK SEVERAL TIMES NO CHANGE. DROVE TRUCK ABOUT TEN MILES TO HOME. TEXTED DEALER TO SAY THAT I WOULD BE DROPPING THE TRUCK FOR SERVICE. STARTED THE TRUCK AND EVERYTHING WAS BACK TO NORMAL. TOOK THE TRUCK TO DEALER AND LEFT IT. ONLY HAD THE TRUCK TWO WEEKS AROUND 400 MILES. REALLY CONCERNED WHAT WOULD HAVE HAPPENED IF THIS OCCURS WHILE DRIVING DOWN THE ROAD. THIS IS A NEW VEHICLE. THIS NEEDS TO BE RECALLED AND FIXED!!
Mfg Campaign: 11280680
Recall Date: Nov 17, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924) WHERE THE BRAKE MODULE WAS REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 3,360.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924) WHERE THE BRAKE MODULE WAS REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 3,360.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924) WHERE THE BRAKE MODULE WAS REPROGRAMMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 3,360.
Mfg Campaign: 11280154
Recall Date: Nov 14, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHEN THE VEHICLE WAS STARTED, THE SERVICE BRAKE, BRAKE ASSIST, CHECK ENGINE, AND TRACTION CONTROL INDICATORS ILLUMINATED. ALSO, THE EMERGENCY BRAKE SEIZED. THE VEHICLE WAS TOWED TO PINE BELT CHEVROLET (732-523-0826, LOCATED AT 1088 NEW JERSEY 88, LAKEWOOD TOWNSHIP, NJ 08701) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE CONTROLLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE IN WRITING. THE CONTACT DID NOT RECEIVE A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 270.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHEN THE VEHICLE WAS STARTED, THE SERVICE BRAKE, BRAKE ASSIST, CHECK ENGINE, AND TRACTION CONTROL INDICATORS ILLUMINATED. ALSO, THE EMERGENCY BRAKE SEIZED. THE VEHICLE WAS TOWED TO PINE BELT CHEVROLET (732-523-0826, LOCATED AT 1088 NEW JERSEY 88, LAKEWOOD TOWNSHIP, NJ 08701) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE CONTROLLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE IN WRITING. THE CONTACT DID NOT RECEIVE A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 270.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. WHEN THE VEHICLE WAS STARTED, THE SERVICE BRAKE, BRAKE ASSIST, CHECK ENGINE, AND TRACTION CONTROL INDICATORS ILLUMINATED. ALSO, THE EMERGENCY BRAKE SEIZED. THE VEHICLE WAS TOWED TO PINE BELT CHEVROLET (732-523-0826, LOCATED AT 1088 NEW JERSEY 88, LAKEWOOD TOWNSHIP, NJ 08701) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE CONTROLLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE IN WRITING. THE CONTACT DID NOT RECEIVE A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 270.
Mfg Campaign: 11280160
Recall Date: Nov 14, 2019
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