Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202294420
Recall Date: Feb 27, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
735 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
In November 2023 my check engine light suddenly started flashing, my service parking brake light came on, traction control light came on and service ESC message was on the DIC. Then my truck started running really rough. At the time I was going roughly 10 mph. I took it to the dealership and they found a lifter had failed. My truck was at the dealership for a month. Fast forward to now, February 2025 and today I got the exact same lights appear on my cluster and same message. I was driving approximately 50 mph and my truck felt like there was a lack of power and there was hesitation in the engine.
Corrective Action:
In November 2023 my check engine light suddenly started flashing, my service parking brake light came on, traction control light came on and service ESC message was on the DIC. Then my truck started running really rough. At the time I was going roughly 10 mph. I took it to the dealership and they found a lifter had failed. My truck was at the dealership for a month. Fast forward to now, February 2025 and today I got the exact same lights appear on my cluster and same message. I was driving approximately 50 mph and my truck felt like there was a lack of power and there was hesitation in the engine.
Additional Notes:
In November 2023 my check engine light suddenly started flashing, my service parking brake light came on, traction control light came on and service ESC message was on the DIC. Then my truck started running really rough. At the time I was going roughly 10 mph. I took it to the dealership and they found a lifter had failed. My truck was at the dealership for a month. Fast forward to now, February 2025 and today I got the exact same lights appear on my cluster and same message. I was driving approximately 50 mph and my truck felt like there was a lack of power and there was hesitation in the engine.
Mfg Campaign: 11641225
Recall Date: Feb 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
In November 2023 my check engine light suddenly started flashing, my service parking brake light came on, traction control light came on and service ESC message was on the DIC. Then my truck started running really rough. At the time I was going roughly 10 mph. I took it to the dealership and they found a lifter had failed. My truck was at the dealership for a month. Fast forward to now, February 2025 and today I got the exact same lights appear on my cluster and same message. I was driving approximately 50 mph and my truck felt like there was a lack of power and there was hesitation in the engine.
Corrective Action:
In November 2023 my check engine light suddenly started flashing, my service parking brake light came on, traction control light came on and service ESC message was on the DIC. Then my truck started running really rough. At the time I was going roughly 10 mph. I took it to the dealership and they found a lifter had failed. My truck was at the dealership for a month. Fast forward to now, February 2025 and today I got the exact same lights appear on my cluster and same message. I was driving approximately 50 mph and my truck felt like there was a lack of power and there was hesitation in the engine.
Additional Notes:
In November 2023 my check engine light suddenly started flashing, my service parking brake light came on, traction control light came on and service ESC message was on the DIC. Then my truck started running really rough. At the time I was going roughly 10 mph. I took it to the dealership and they found a lifter had failed. My truck was at the dealership for a month. Fast forward to now, February 2025 and today I got the exact same lights appear on my cluster and same message. I was driving approximately 50 mph and my truck felt like there was a lack of power and there was hesitation in the engine.
Mfg Campaign: 11641226
Recall Date: Feb 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on at 100,000 and was told I need new engine from John Miles Chevrolet
Corrective Action:
Check engine light came on at 100,000 and was told I need new engine from John Miles Chevrolet
Additional Notes:
Check engine light came on at 100,000 and was told I need new engine from John Miles Chevrolet
Mfg Campaign: 11640825
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving 80 MPH, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving 80 MPH, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving 80 MPH, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.
Mfg Campaign: 11640309
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine blew a rod through the engine block and dealership replaced engine June 2023. January 2025 engine abruptly stopped while on the highway at 70 mph and now waiting on diagnostic test from dealership but after reading all the incidents regarding this engine I feel it’s another L87 engine failure from GM
Corrective Action:
The engine blew a rod through the engine block and dealership replaced engine June 2023. January 2025 engine abruptly stopped while on the highway at 70 mph and now waiting on diagnostic test from dealership but after reading all the incidents regarding this engine I feel it’s another L87 engine failure from GM
Additional Notes:
The engine blew a rod through the engine block and dealership replaced engine June 2023. January 2025 engine abruptly stopped while on the highway at 70 mph and now waiting on diagnostic test from dealership but after reading all the incidents regarding this engine I feel it’s another L87 engine failure from GM
Mfg Campaign: 11640044
Recall Date: Feb 1, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engine blew a rod through the engine block and dealership replaced engine June 2023. January 2025 engine abruptly stopped while on the highway at 70 mph and now waiting on diagnostic test from dealership but after reading all the incidents regarding this engine I feel it’s another L87 engine failure from GM
Corrective Action:
The engine blew a rod through the engine block and dealership replaced engine June 2023. January 2025 engine abruptly stopped while on the highway at 70 mph and now waiting on diagnostic test from dealership but after reading all the incidents regarding this engine I feel it’s another L87 engine failure from GM
Additional Notes:
The engine blew a rod through the engine block and dealership replaced engine June 2023. January 2025 engine abruptly stopped while on the highway at 70 mph and now waiting on diagnostic test from dealership but after reading all the incidents regarding this engine I feel it’s another L87 engine failure from GM
Mfg Campaign: 11640044
Recall Date: Feb 1, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
This morning it was 16 degrees F I drove about 6 city miles at about 35 mph. I was 1.5 miles from home when leaving a stop light the truck bogged down and was only going up to about 25 mph with the tach at 2000 rpm. It seemed at first that I was driving with the parking brake on but most V8's have enough power to override the parking brake. This acted as if I was pressing hard on the foot brake while driving and giving it a lot of gas. I probably would have had to floor it to go any faster. But was afraid of damaging something. Put on the flashers and drove about 15 mph with the tach at 1500-2000rpm. The dash displayed "Brake system failure 62 mph top speed", "Service ESC", "Parking brake failure" and "Service trailer brake system", The brake pedal was changing its height by itself. Pulled to side of road and pumped the brakes several times, shifted the transmission through park, neutral, reverse and drive and it seemed to operate normally. Pulled onto road and it was bogging down the same. Pulled to side of road again. Then started driving again with flashers on and the tranny shifted as normal, but the brake pedal went to the floor. Pumped the brake pedal and it still went to the floor. Drove slowly while checking the brake occasionally but still went to the floor during the 5 blocks to my driveway. The brake had no effect. My driveway slopes slightly upward so I stopped safely. All four wheel centers and brake rotors were too hot to touch after slowly driving the 1.5 miles this occurred over. About 15 minutes later I turned on the key and the dash displayed "Brake system failure 43 mph top speed", "Service ESC", and "Service trailer brake system". Fortunately there were no vehicles close in front of me when this started and many were behind me when driving with my flashers on due to quite a bit of traffic. This could have been a disaster had it occurred somewhere else. The local Chevrolet dealer that services it has not seen it yet.
Corrective Action:
This morning it was 16 degrees F I drove about 6 city miles at about 35 mph. I was 1.5 miles from home when leaving a stop light the truck bogged down and was only going up to about 25 mph with the tach at 2000 rpm. It seemed at first that I was driving with the parking brake on but most V8's have enough power to override the parking brake. This acted as if I was pressing hard on the foot brake while driving and giving it a lot of gas. I probably would have had to floor it to go any faster. But was afraid of damaging something. Put on the flashers and drove about 15 mph with the tach at 1500-2000rpm. The dash displayed "Brake system failure 62 mph top speed", "Service ESC", "Parking brake failure" and "Service trailer brake system", The brake pedal was changing its height by itself. Pulled to side of road and pumped the brakes several times, shifted the transmission through park, neutral, reverse and drive and it seemed to operate normally. Pulled onto road and it was bogging down the same. Pulled to side of road again. Then started driving again with flashers on and the tranny shifted as normal, but the brake pedal went to the floor. Pumped the brake pedal and it still went to the floor. Drove slowly while checking the brake occasionally but still went to the floor during the 5 blocks to my driveway. The brake had no effect. My driveway slopes slightly upward so I stopped safely. All four wheel centers and brake rotors were too hot to touch after slowly driving the 1.5 miles this occurred over. About 15 minutes later I turned on the key and the dash displayed "Brake system failure 43 mph top speed", "Service ESC", and "Service trailer brake system". Fortunately there were no vehicles close in front of me when this started and many were behind me when driving with my flashers on due to quite a bit of traffic. This could have been a disaster had it occurred somewhere else. The local Chevrolet dealer that services it has not seen it yet.
Additional Notes:
This morning it was 16 degrees F I drove about 6 city miles at about 35 mph. I was 1.5 miles from home when leaving a stop light the truck bogged down and was only going up to about 25 mph with the tach at 2000 rpm. It seemed at first that I was driving with the parking brake on but most V8's have enough power to override the parking brake. This acted as if I was pressing hard on the foot brake while driving and giving it a lot of gas. I probably would have had to floor it to go any faster. But was afraid of damaging something. Put on the flashers and drove about 15 mph with the tach at 1500-2000rpm. The dash displayed "Brake system failure 62 mph top speed", "Service ESC", "Parking brake failure" and "Service trailer brake system", The brake pedal was changing its height by itself. Pulled to side of road and pumped the brakes several times, shifted the transmission through park, neutral, reverse and drive and it seemed to operate normally. Pulled onto road and it was bogging down the same. Pulled to side of road again. Then started driving again with flashers on and the tranny shifted as normal, but the brake pedal went to the floor. Pumped the brake pedal and it still went to the floor. Drove slowly while checking the brake occasionally but still went to the floor during the 5 blocks to my driveway. The brake had no effect. My driveway slopes slightly upward so I stopped safely. All four wheel centers and brake rotors were too hot to touch after slowly driving the 1.5 miles this occurred over. About 15 minutes later I turned on the key and the dash displayed "Brake system failure 43 mph top speed", "Service ESC", and "Service trailer brake system". Fortunately there were no vehicles close in front of me when this started and many were behind me when driving with my flashers on due to quite a bit of traffic. This could have been a disaster had it occurred somewhere else. The local Chevrolet dealer that services it has not seen it yet.
Mfg Campaign: 11638985
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
significant loss of power due to engine failure related to DDI while driving.
Corrective Action:
significant loss of power due to engine failure related to DDI while driving.
Additional Notes:
significant loss of power due to engine failure related to DDI while driving.
Mfg Campaign: 11639009
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission shudders and has a delay in shifting/starting movement of the vehicle. This problem was noticed at 98k miles about a thousand miles after I purchased the truck from a dealership. It has been inspected, and repairs scheduled, but the transmission is still on back order after 5 months of waiting. No part ETA is available from Chevrolet corporate. This issue is a safety concern due to the fact that the vehicle could hesitate to accelerate in the event of needing to take evasive maneuvers to avoid an accident/road hazard.
Corrective Action:
Transmission shudders and has a delay in shifting/starting movement of the vehicle. This problem was noticed at 98k miles about a thousand miles after I purchased the truck from a dealership. It has been inspected, and repairs scheduled, but the transmission is still on back order after 5 months of waiting. No part ETA is available from Chevrolet corporate. This issue is a safety concern due to the fact that the vehicle could hesitate to accelerate in the event of needing to take evasive maneuvers to avoid an accident/road hazard.
Additional Notes:
Transmission shudders and has a delay in shifting/starting movement of the vehicle. This problem was noticed at 98k miles about a thousand miles after I purchased the truck from a dealership. It has been inspected, and repairs scheduled, but the transmission is still on back order after 5 months of waiting. No part ETA is available from Chevrolet corporate. This issue is a safety concern due to the fact that the vehicle could hesitate to accelerate in the event of needing to take evasive maneuvers to avoid an accident/road hazard.
Mfg Campaign: 11638643
Recall Date: Jan 26, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle purchased December 2020 Flashing check engine light that stays on- light did not stay on long enough for dealer to see, said they couldn't find any issues. The first time we had it towed and when they looked at it the light was no longer on. They were able to tell us what was going on with the vehicle when the light came on but said there were no problems. Flashing check engine light that turns off- "no light = no problem" dealer says. Eventually they printed pages showing engine misfires which we were initially told was no big deal. Later I was told I should get spark plugs changed, which I did. So far, flashing light has not reoccurred. Burns 3 or more quarts of oil between oil changes which I was assured by more than one rep that that was normal (on numerous occasions). Air conditioning quit working. Heater not working well and not at all on idle. The only setting I can really use to defrost and keep my feet warm is the "floor only" option. Mixed doesn't work, defrost only will freeze feet. Gas smell while vehicle at idle. Initially noticed when using auto start but have since noticed it does it with regular start as well. All issues have been brought to dealership, I will have to contact them for all the exact dates.
Corrective Action:
Vehicle purchased December 2020 Flashing check engine light that stays on- light did not stay on long enough for dealer to see, said they couldn't find any issues. The first time we had it towed and when they looked at it the light was no longer on. They were able to tell us what was going on with the vehicle when the light came on but said there were no problems. Flashing check engine light that turns off- "no light = no problem" dealer says. Eventually they printed pages showing engine misfires which we were initially told was no big deal. Later I was told I should get spark plugs changed, which I did. So far, flashing light has not reoccurred. Burns 3 or more quarts of oil between oil changes which I was assured by more than one rep that that was normal (on numerous occasions). Air conditioning quit working. Heater not working well and not at all on idle. The only setting I can really use to defrost and keep my feet warm is the "floor only" option. Mixed doesn't work, defrost only will freeze feet. Gas smell while vehicle at idle. Initially noticed when using auto start but have since noticed it does it with regular start as well. All issues have been brought to dealership, I will have to contact them for all the exact dates.
Additional Notes:
Vehicle purchased December 2020 Flashing check engine light that stays on- light did not stay on long enough for dealer to see, said they couldn't find any issues. The first time we had it towed and when they looked at it the light was no longer on. They were able to tell us what was going on with the vehicle when the light came on but said there were no problems. Flashing check engine light that turns off- "no light = no problem" dealer says. Eventually they printed pages showing engine misfires which we were initially told was no big deal. Later I was told I should get spark plugs changed, which I did. So far, flashing light has not reoccurred. Burns 3 or more quarts of oil between oil changes which I was assured by more than one rep that that was normal (on numerous occasions). Air conditioning quit working. Heater not working well and not at all on idle. The only setting I can really use to defrost and keep my feet warm is the "floor only" option. Mixed doesn't work, defrost only will freeze feet. Gas smell while vehicle at idle. Initially noticed when using auto start but have since noticed it does it with regular start as well. All issues have been brought to dealership, I will have to contact them for all the exact dates.
Mfg Campaign: 11638327
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle purchased December 2020 Flashing check engine light that stays on- light did not stay on long enough for dealer to see, said they couldn't find any issues. The first time we had it towed and when they looked at it the light was no longer on. They were able to tell us what was going on with the vehicle when the light came on but said there were no problems. Flashing check engine light that turns off- "no light = no problem" dealer says. Eventually they printed pages showing engine misfires which we were initially told was no big deal. Later I was told I should get spark plugs changed, which I did. So far, flashing light has not reoccurred. Burns 3 or more quarts of oil between oil changes which I was assured by more than one rep that that was normal (on numerous occasions). Air conditioning quit working. Heater not working well and not at all on idle. The only setting I can really use to defrost and keep my feet warm is the "floor only" option. Mixed doesn't work, defrost only will freeze feet. Gas smell while vehicle at idle. Initially noticed when using auto start but have since noticed it does it with regular start as well. All issues have been brought to dealership, I will have to contact them for all the exact dates.
Corrective Action:
Vehicle purchased December 2020 Flashing check engine light that stays on- light did not stay on long enough for dealer to see, said they couldn't find any issues. The first time we had it towed and when they looked at it the light was no longer on. They were able to tell us what was going on with the vehicle when the light came on but said there were no problems. Flashing check engine light that turns off- "no light = no problem" dealer says. Eventually they printed pages showing engine misfires which we were initially told was no big deal. Later I was told I should get spark plugs changed, which I did. So far, flashing light has not reoccurred. Burns 3 or more quarts of oil between oil changes which I was assured by more than one rep that that was normal (on numerous occasions). Air conditioning quit working. Heater not working well and not at all on idle. The only setting I can really use to defrost and keep my feet warm is the "floor only" option. Mixed doesn't work, defrost only will freeze feet. Gas smell while vehicle at idle. Initially noticed when using auto start but have since noticed it does it with regular start as well. All issues have been brought to dealership, I will have to contact them for all the exact dates.
Additional Notes:
Vehicle purchased December 2020 Flashing check engine light that stays on- light did not stay on long enough for dealer to see, said they couldn't find any issues. The first time we had it towed and when they looked at it the light was no longer on. They were able to tell us what was going on with the vehicle when the light came on but said there were no problems. Flashing check engine light that turns off- "no light = no problem" dealer says. Eventually they printed pages showing engine misfires which we were initially told was no big deal. Later I was told I should get spark plugs changed, which I did. So far, flashing light has not reoccurred. Burns 3 or more quarts of oil between oil changes which I was assured by more than one rep that that was normal (on numerous occasions). Air conditioning quit working. Heater not working well and not at all on idle. The only setting I can really use to defrost and keep my feet warm is the "floor only" option. Mixed doesn't work, defrost only will freeze feet. Gas smell while vehicle at idle. Initially noticed when using auto start but have since noticed it does it with regular start as well. All issues have been brought to dealership, I will have to contact them for all the exact dates.
Mfg Campaign: 11638327
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle purchased December 2020 Flashing check engine light that stays on- light did not stay on long enough for dealer to see, said they couldn't find any issues. The first time we had it towed and when they looked at it the light was no longer on. They were able to tell us what was going on with the vehicle when the light came on but said there were no problems. Flashing check engine light that turns off- "no light = no problem" dealer says. Eventually they printed pages showing engine misfires which we were initially told was no big deal. Later I was told I should get spark plugs changed, which I did. So far, flashing light has not reoccurred. Burns 3 or more quarts of oil between oil changes which I was assured by more than one rep that that was normal (on numerous occasions). Air conditioning quit working. Heater not working well and not at all on idle. The only setting I can really use to defrost and keep my feet warm is the "floor only" option. Mixed doesn't work, defrost only will freeze feet. Gas smell while vehicle at idle. Initially noticed when using auto start but have since noticed it does it with regular start as well. All issues have been brought to dealership, I will have to contact them for all the exact dates.
Corrective Action:
Vehicle purchased December 2020 Flashing check engine light that stays on- light did not stay on long enough for dealer to see, said they couldn't find any issues. The first time we had it towed and when they looked at it the light was no longer on. They were able to tell us what was going on with the vehicle when the light came on but said there were no problems. Flashing check engine light that turns off- "no light = no problem" dealer says. Eventually they printed pages showing engine misfires which we were initially told was no big deal. Later I was told I should get spark plugs changed, which I did. So far, flashing light has not reoccurred. Burns 3 or more quarts of oil between oil changes which I was assured by more than one rep that that was normal (on numerous occasions). Air conditioning quit working. Heater not working well and not at all on idle. The only setting I can really use to defrost and keep my feet warm is the "floor only" option. Mixed doesn't work, defrost only will freeze feet. Gas smell while vehicle at idle. Initially noticed when using auto start but have since noticed it does it with regular start as well. All issues have been brought to dealership, I will have to contact them for all the exact dates.
Additional Notes:
Vehicle purchased December 2020 Flashing check engine light that stays on- light did not stay on long enough for dealer to see, said they couldn't find any issues. The first time we had it towed and when they looked at it the light was no longer on. They were able to tell us what was going on with the vehicle when the light came on but said there were no problems. Flashing check engine light that turns off- "no light = no problem" dealer says. Eventually they printed pages showing engine misfires which we were initially told was no big deal. Later I was told I should get spark plugs changed, which I did. So far, flashing light has not reoccurred. Burns 3 or more quarts of oil between oil changes which I was assured by more than one rep that that was normal (on numerous occasions). Air conditioning quit working. Heater not working well and not at all on idle. The only setting I can really use to defrost and keep my feet warm is the "floor only" option. Mixed doesn't work, defrost only will freeze feet. Gas smell while vehicle at idle. Initially noticed when using auto start but have since noticed it does it with regular start as well. All issues have been brought to dealership, I will have to contact them for all the exact dates.
Mfg Campaign: 11638327
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
We were driving on the highway when we attempted to make a turn the Steering wheel would not turn. We almost had an accident. I, [XXX], the Driver, had to swing out, and force the steering wheel to turn to get out of traffic. The service steering system with care light and the ESC Light came on. My truck is not that old and should not experiencing this type of problem. This was a very frightening experience that I don't want to go through this anymore. I call the dealership that I purchased the truck from and learned that other models had a recall on the same issue, but my 2020 had no recall on it. So therefore, they did not have to work it in to fix it. So, I'm reporting the issue so that no one else have to experience what I did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We were driving on the highway when we attempted to make a turn the Steering wheel would not turn. We almost had an accident. I, [XXX], the Driver, had to swing out, and force the steering wheel to turn to get out of traffic. The service steering system with care light and the ESC Light came on. My truck is not that old and should not experiencing this type of problem. This was a very frightening experience that I don't want to go through this anymore. I call the dealership that I purchased the truck from and learned that other models had a recall on the same issue, but my 2020 had no recall on it. So therefore, they did not have to work it in to fix it. So, I'm reporting the issue so that no one else have to experience what I did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We were driving on the highway when we attempted to make a turn the Steering wheel would not turn. We almost had an accident. I, [XXX], the Driver, had to swing out, and force the steering wheel to turn to get out of traffic. The service steering system with care light and the ESC Light came on. My truck is not that old and should not experiencing this type of problem. This was a very frightening experience that I don't want to go through this anymore. I call the dealership that I purchased the truck from and learned that other models had a recall on the same issue, but my 2020 had no recall on it. So therefore, they did not have to work it in to fix it. So, I'm reporting the issue so that no one else have to experience what I did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11638372
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I bought this truck with 72,000 miles on it I put about 3,000 miles on it and the engine seized. I had my mechanic inspect it and he confirmed the motor is seized. There was absolutely no warning is just stopped running and left me on the side of the road
Corrective Action:
I bought this truck with 72,000 miles on it I put about 3,000 miles on it and the engine seized. I had my mechanic inspect it and he confirmed the motor is seized. There was absolutely no warning is just stopped running and left me on the side of the road
Additional Notes:
I bought this truck with 72,000 miles on it I put about 3,000 miles on it and the engine seized. I had my mechanic inspect it and he confirmed the motor is seized. There was absolutely no warning is just stopped running and left me on the side of the road
Mfg Campaign: 11638131
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
• lifters, cam, manifold; failed. no warning, nothing just seized up • left with no power, braking system locked up. • yes; occurred January 2024. everything replaced. received back in March 2024, 10k miles later transmission begins shuttering. January 2025 lifters failed again. • yes it has been evaluated by dealership. they just throw their hands up. • no warning lights prior, driving in winter 30-40degrees weather. brakes seized, truck haulted and upon attempting to accelerate the motor was knocking and done for. January 13th. 11:51AM 2024
Corrective Action:
• lifters, cam, manifold; failed. no warning, nothing just seized up • left with no power, braking system locked up. • yes; occurred January 2024. everything replaced. received back in March 2024, 10k miles later transmission begins shuttering. January 2025 lifters failed again. • yes it has been evaluated by dealership. they just throw their hands up. • no warning lights prior, driving in winter 30-40degrees weather. brakes seized, truck haulted and upon attempting to accelerate the motor was knocking and done for. January 13th. 11:51AM 2024
Additional Notes:
• lifters, cam, manifold; failed. no warning, nothing just seized up • left with no power, braking system locked up. • yes; occurred January 2024. everything replaced. received back in March 2024, 10k miles later transmission begins shuttering. January 2025 lifters failed again. • yes it has been evaluated by dealership. they just throw their hands up. • no warning lights prior, driving in winter 30-40degrees weather. brakes seized, truck haulted and upon attempting to accelerate the motor was knocking and done for. January 13th. 11:51AM 2024
Mfg Campaign: 11638165
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
• lifters, cam, manifold; failed. no warning, nothing just seized up • left with no power, braking system locked up. • yes; occurred January 2024. everything replaced. received back in March 2024, 10k miles later transmission begins shuttering. January 2025 lifters failed again. • yes it has been evaluated by dealership. they just throw their hands up. • no warning lights prior, driving in winter 30-40degrees weather. brakes seized, truck haulted and upon attempting to accelerate the motor was knocking and done for. January 13th. 11:51AM 2024
Corrective Action:
• lifters, cam, manifold; failed. no warning, nothing just seized up • left with no power, braking system locked up. • yes; occurred January 2024. everything replaced. received back in March 2024, 10k miles later transmission begins shuttering. January 2025 lifters failed again. • yes it has been evaluated by dealership. they just throw their hands up. • no warning lights prior, driving in winter 30-40degrees weather. brakes seized, truck haulted and upon attempting to accelerate the motor was knocking and done for. January 13th. 11:51AM 2024
Additional Notes:
• lifters, cam, manifold; failed. no warning, nothing just seized up • left with no power, braking system locked up. • yes; occurred January 2024. everything replaced. received back in March 2024, 10k miles later transmission begins shuttering. January 2025 lifters failed again. • yes it has been evaluated by dealership. they just throw their hands up. • no warning lights prior, driving in winter 30-40degrees weather. brakes seized, truck haulted and upon attempting to accelerate the motor was knocking and done for. January 13th. 11:51AM 2024
Mfg Campaign: 11638165
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
• lifters, cam, manifold; failed. no warning, nothing just seized up • left with no power, braking system locked up. • yes; occurred January 2024. everything replaced. received back in March 2024, 10k miles later transmission begins shuttering. January 2025 lifters failed again. • yes it has been evaluated by dealership. they just throw their hands up. • no warning lights prior, driving in winter 30-40degrees weather. brakes seized, truck haulted and upon attempting to accelerate the motor was knocking and done for. January 13th. 11:51AM 2024
Corrective Action:
• lifters, cam, manifold; failed. no warning, nothing just seized up • left with no power, braking system locked up. • yes; occurred January 2024. everything replaced. received back in March 2024, 10k miles later transmission begins shuttering. January 2025 lifters failed again. • yes it has been evaluated by dealership. they just throw their hands up. • no warning lights prior, driving in winter 30-40degrees weather. brakes seized, truck haulted and upon attempting to accelerate the motor was knocking and done for. January 13th. 11:51AM 2024
Additional Notes:
• lifters, cam, manifold; failed. no warning, nothing just seized up • left with no power, braking system locked up. • yes; occurred January 2024. everything replaced. received back in March 2024, 10k miles later transmission begins shuttering. January 2025 lifters failed again. • yes it has been evaluated by dealership. they just throw their hands up. • no warning lights prior, driving in winter 30-40degrees weather. brakes seized, truck haulted and upon attempting to accelerate the motor was knocking and done for. January 13th. 11:51AM 2024
Mfg Campaign: 11638165
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and experienced hard shifting before returning to normal functionality. The vehicle had returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and experienced hard shifting before returning to normal functionality. The vehicle had returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and experienced hard shifting before returning to normal functionality. The vehicle had returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Mfg Campaign: 11637642
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle has been in and out of service for the past 5 months with multiple alerts including "Brake system failure 43mph top speed," "service esc," "service brake assist." On major interstate car would not accelerate past 43mph putting myself, infant, toddler, and wife in danger. Multiple attempts have been made to repair the vehicle and nothing has been successful. Lifters, CAM, torque converter, EBCM, master cylinder, calipers, and the list goes on. When this happens the brake is extremely hard to press making it difficult to stop the vehicle. Issue has been reproduced by dealer and attempts have been made under warranty to repair. Car only has 36k miles on it and the issue began prior to that. GM ongoing solution is to bleed the brakes, which clearly has not resolved the issue. Still hear ticking and noises from engine. Something needs to be done to remedy this issue. This is a safety hazard for myself, my family, and everyone driving around me.
Corrective Action:
Vehicle has been in and out of service for the past 5 months with multiple alerts including "Brake system failure 43mph top speed," "service esc," "service brake assist." On major interstate car would not accelerate past 43mph putting myself, infant, toddler, and wife in danger. Multiple attempts have been made to repair the vehicle and nothing has been successful. Lifters, CAM, torque converter, EBCM, master cylinder, calipers, and the list goes on. When this happens the brake is extremely hard to press making it difficult to stop the vehicle. Issue has been reproduced by dealer and attempts have been made under warranty to repair. Car only has 36k miles on it and the issue began prior to that. GM ongoing solution is to bleed the brakes, which clearly has not resolved the issue. Still hear ticking and noises from engine. Something needs to be done to remedy this issue. This is a safety hazard for myself, my family, and everyone driving around me.
Additional Notes:
Vehicle has been in and out of service for the past 5 months with multiple alerts including "Brake system failure 43mph top speed," "service esc," "service brake assist." On major interstate car would not accelerate past 43mph putting myself, infant, toddler, and wife in danger. Multiple attempts have been made to repair the vehicle and nothing has been successful. Lifters, CAM, torque converter, EBCM, master cylinder, calipers, and the list goes on. When this happens the brake is extremely hard to press making it difficult to stop the vehicle. Issue has been reproduced by dealer and attempts have been made under warranty to repair. Car only has 36k miles on it and the issue began prior to that. GM ongoing solution is to bleed the brakes, which clearly has not resolved the issue. Still hear ticking and noises from engine. Something needs to be done to remedy this issue. This is a safety hazard for myself, my family, and everyone driving around me.
Mfg Campaign: 11637825
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle has been in and out of service for the past 5 months with multiple alerts including "Brake system failure 43mph top speed," "service esc," "service brake assist." On major interstate car would not accelerate past 43mph putting myself, infant, toddler, and wife in danger. Multiple attempts have been made to repair the vehicle and nothing has been successful. Lifters, CAM, torque converter, EBCM, master cylinder, calipers, and the list goes on. When this happens the brake is extremely hard to press making it difficult to stop the vehicle. Issue has been reproduced by dealer and attempts have been made under warranty to repair. Car only has 36k miles on it and the issue began prior to that. GM ongoing solution is to bleed the brakes, which clearly has not resolved the issue. Still hear ticking and noises from engine. Something needs to be done to remedy this issue. This is a safety hazard for myself, my family, and everyone driving around me.
Corrective Action:
Vehicle has been in and out of service for the past 5 months with multiple alerts including "Brake system failure 43mph top speed," "service esc," "service brake assist." On major interstate car would not accelerate past 43mph putting myself, infant, toddler, and wife in danger. Multiple attempts have been made to repair the vehicle and nothing has been successful. Lifters, CAM, torque converter, EBCM, master cylinder, calipers, and the list goes on. When this happens the brake is extremely hard to press making it difficult to stop the vehicle. Issue has been reproduced by dealer and attempts have been made under warranty to repair. Car only has 36k miles on it and the issue began prior to that. GM ongoing solution is to bleed the brakes, which clearly has not resolved the issue. Still hear ticking and noises from engine. Something needs to be done to remedy this issue. This is a safety hazard for myself, my family, and everyone driving around me.
Additional Notes:
Vehicle has been in and out of service for the past 5 months with multiple alerts including "Brake system failure 43mph top speed," "service esc," "service brake assist." On major interstate car would not accelerate past 43mph putting myself, infant, toddler, and wife in danger. Multiple attempts have been made to repair the vehicle and nothing has been successful. Lifters, CAM, torque converter, EBCM, master cylinder, calipers, and the list goes on. When this happens the brake is extremely hard to press making it difficult to stop the vehicle. Issue has been reproduced by dealer and attempts have been made under warranty to repair. Car only has 36k miles on it and the issue began prior to that. GM ongoing solution is to bleed the brakes, which clearly has not resolved the issue. Still hear ticking and noises from engine. Something needs to be done to remedy this issue. This is a safety hazard for myself, my family, and everyone driving around me.
Mfg Campaign: 11637825
Recall Date: Jan 22, 2025
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