Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202294420
Recall Date: Feb 27, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
735 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Had a check engine code and the dealership diagnosed the problem as being the coolant control valve. However being still under warranty they said that part is no longer covered under powertrain warranty as of Feb 1st. They now want me to pay 4400 for a part that fails often. Is there anything I can do?
Corrective Action:
Had a check engine code and the dealership diagnosed the problem as being the coolant control valve. However being still under warranty they said that part is no longer covered under powertrain warranty as of Feb 1st. They now want me to pay 4400 for a part that fails often. Is there anything I can do?
Additional Notes:
Had a check engine code and the dealership diagnosed the problem as being the coolant control valve. However being still under warranty they said that part is no longer covered under powertrain warranty as of Feb 1st. They now want me to pay 4400 for a part that fails often. Is there anything I can do?
Mfg Campaign: 11653017
Recall Date: Apr 6, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Had a check engine code and the dealership diagnosed the problem as being the coolant control valve. However being still under warranty they said that part is no longer covered under powertrain warranty as of Feb 1st. They now want me to pay 4400 for a part that fails often. Is there anything I can do?
Corrective Action:
Had a check engine code and the dealership diagnosed the problem as being the coolant control valve. However being still under warranty they said that part is no longer covered under powertrain warranty as of Feb 1st. They now want me to pay 4400 for a part that fails often. Is there anything I can do?
Additional Notes:
Had a check engine code and the dealership diagnosed the problem as being the coolant control valve. However being still under warranty they said that part is no longer covered under powertrain warranty as of Feb 1st. They now want me to pay 4400 for a part that fails often. Is there anything I can do?
Mfg Campaign: 11653017
Recall Date: Apr 6, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
MVC involving 7 vehicles. My truck was rear ended, pushed into on coming traffic where i was hit in the front fender, bumper and side wall of front right side ( passenger side). The rear bumper was rolled under the truck and the front right side was pushed inward towards driver side. The front passenger seat was pushed toward the driver seat. NO AIRBAGS DEPLOYED!!!
Corrective Action:
MVC involving 7 vehicles. My truck was rear ended, pushed into on coming traffic where i was hit in the front fender, bumper and side wall of front right side ( passenger side). The rear bumper was rolled under the truck and the front right side was pushed inward towards driver side. The front passenger seat was pushed toward the driver seat. NO AIRBAGS DEPLOYED!!!
Additional Notes:
MVC involving 7 vehicles. My truck was rear ended, pushed into on coming traffic where i was hit in the front fender, bumper and side wall of front right side ( passenger side). The rear bumper was rolled under the truck and the front right side was pushed inward towards driver side. The front passenger seat was pushed toward the driver seat. NO AIRBAGS DEPLOYED!!!
Mfg Campaign: 11653075
Recall Date: Apr 6, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2020 Silverado duramax was at the dealer for recall , next day check engine light came on and rear wheels got locked up , the dealer installed new transmission valve , next day same problem check engine light and rear wheels locked up again, now the dealer said is something to be with a speed sensor and I have to paid for it , my truck was perfectly working before all this recall thing, it’s been 3 weeks now with no transportation, because GM and Chevy dealer don’t want to respond or fix this problem with the transmission valve and transmission control module software that was installed My truck was all good before this matter
Corrective Action:
My 2020 Silverado duramax was at the dealer for recall , next day check engine light came on and rear wheels got locked up , the dealer installed new transmission valve , next day same problem check engine light and rear wheels locked up again, now the dealer said is something to be with a speed sensor and I have to paid for it , my truck was perfectly working before all this recall thing, it’s been 3 weeks now with no transportation, because GM and Chevy dealer don’t want to respond or fix this problem with the transmission valve and transmission control module software that was installed My truck was all good before this matter
Additional Notes:
My 2020 Silverado duramax was at the dealer for recall , next day check engine light came on and rear wheels got locked up , the dealer installed new transmission valve , next day same problem check engine light and rear wheels locked up again, now the dealer said is something to be with a speed sensor and I have to paid for it , my truck was perfectly working before all this recall thing, it’s been 3 weeks now with no transportation, because GM and Chevy dealer don’t want to respond or fix this problem with the transmission valve and transmission control module software that was installed My truck was all good before this matter
Mfg Campaign: 11652925
Recall Date: Apr 5, 2025
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
My 2020 Silverado duramax was at the dealer for recall , next day check engine light came on and rear wheels got locked up , the dealer installed new transmission valve , next day same problem check engine light and rear wheels locked up again, now the dealer said is something to be with a speed sensor and I have to paid for it , my truck was perfectly working before all this recall thing, it’s been 3 weeks now with no transportation, because GM and Chevy dealer don’t want to respond or fix this problem with the transmission valve and transmission control module software that was installed My truck was all good before this matter
Corrective Action:
My 2020 Silverado duramax was at the dealer for recall , next day check engine light came on and rear wheels got locked up , the dealer installed new transmission valve , next day same problem check engine light and rear wheels locked up again, now the dealer said is something to be with a speed sensor and I have to paid for it , my truck was perfectly working before all this recall thing, it’s been 3 weeks now with no transportation, because GM and Chevy dealer don’t want to respond or fix this problem with the transmission valve and transmission control module software that was installed My truck was all good before this matter
Additional Notes:
My 2020 Silverado duramax was at the dealer for recall , next day check engine light came on and rear wheels got locked up , the dealer installed new transmission valve , next day same problem check engine light and rear wheels locked up again, now the dealer said is something to be with a speed sensor and I have to paid for it , my truck was perfectly working before all this recall thing, it’s been 3 weeks now with no transportation, because GM and Chevy dealer don’t want to respond or fix this problem with the transmission valve and transmission control module software that was installed My truck was all good before this matter
Mfg Campaign: 11652925
Recall Date: Apr 5, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My 2020 Silverado duramax was at the dealer for recall , next day check engine light came on and rear wheels got locked up , the dealer installed new transmission valve , next day same problem check engine light and rear wheels locked up again, now the dealer said is something to be with a speed sensor and I have to paid for it , my truck was perfectly working before all this recall thing, it’s been 3 weeks now with no transportation, because GM and Chevy dealer don’t want to respond or fix this problem with the transmission valve and transmission control module software that was installed My truck was all good before this matter
Corrective Action:
My 2020 Silverado duramax was at the dealer for recall , next day check engine light came on and rear wheels got locked up , the dealer installed new transmission valve , next day same problem check engine light and rear wheels locked up again, now the dealer said is something to be with a speed sensor and I have to paid for it , my truck was perfectly working before all this recall thing, it’s been 3 weeks now with no transportation, because GM and Chevy dealer don’t want to respond or fix this problem with the transmission valve and transmission control module software that was installed My truck was all good before this matter
Additional Notes:
My 2020 Silverado duramax was at the dealer for recall , next day check engine light came on and rear wheels got locked up , the dealer installed new transmission valve , next day same problem check engine light and rear wheels locked up again, now the dealer said is something to be with a speed sensor and I have to paid for it , my truck was perfectly working before all this recall thing, it’s been 3 weeks now with no transportation, because GM and Chevy dealer don’t want to respond or fix this problem with the transmission valve and transmission control module software that was installed My truck was all good before this matter
Mfg Campaign: 11652925
Recall Date: Apr 5, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was enjoying my day off with my family while driving torch highway when I try to pick up my speed to merge in, but my truck was not responding, when stepping on gas, I certainly did not saw any of them gears change I had to put to the for our safety and had to call a tow truck.
Corrective Action:
I was enjoying my day off with my family while driving torch highway when I try to pick up my speed to merge in, but my truck was not responding, when stepping on gas, I certainly did not saw any of them gears change I had to put to the for our safety and had to call a tow truck.
Additional Notes:
I was enjoying my day off with my family while driving torch highway when I try to pick up my speed to merge in, but my truck was not responding, when stepping on gas, I certainly did not saw any of them gears change I had to put to the for our safety and had to call a tow truck.
Mfg Campaign: 11652783
Recall Date: Apr 4, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle jerked and jolted temporarily. The contact stated that the failure had been recurring while driving. No warning lights were illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train); but the VIN was not included. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle jerked and jolted temporarily. The contact stated that the failure had been recurring while driving. No warning lights were illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train); but the VIN was not included. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle jerked and jolted temporarily. The contact stated that the failure had been recurring while driving. No warning lights were illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train); but the VIN was not included. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Mfg Campaign: 11652790
Recall Date: Apr 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
6.2 L Engine Failed and is at the Dealership. Technician said a lifter had dropped damaging the intake and the cylinder wall. The problem has been identified by a Dealership Service Center. Only inspection has been by the Dealership. No warning messages pryor to failure. Engine light and some messages came up right when it happened.
Corrective Action:
6.2 L Engine Failed and is at the Dealership. Technician said a lifter had dropped damaging the intake and the cylinder wall. The problem has been identified by a Dealership Service Center. Only inspection has been by the Dealership. No warning messages pryor to failure. Engine light and some messages came up right when it happened.
Additional Notes:
6.2 L Engine Failed and is at the Dealership. Technician said a lifter had dropped damaging the intake and the cylinder wall. The problem has been identified by a Dealership Service Center. Only inspection has been by the Dealership. No warning messages pryor to failure. Engine light and some messages came up right when it happened.
Mfg Campaign: 11652896
Recall Date: Apr 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the messages "Reduced Steering Assist”, "Check Engine” and "Service ESC" warning lights were displayed. The contact stated that the vehicle was losing motive power. The contact drove the vehicle back to the residence at reduced power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an engine rod was causing the knocking sound. The contact stated that the dealer had not yet determined why the other warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 88,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the messages "Reduced Steering Assist”, "Check Engine” and "Service ESC" warning lights were displayed. The contact stated that the vehicle was losing motive power. The contact drove the vehicle back to the residence at reduced power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an engine rod was causing the knocking sound. The contact stated that the dealer had not yet determined why the other warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 88,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the messages "Reduced Steering Assist”, "Check Engine” and "Service ESC" warning lights were displayed. The contact stated that the vehicle was losing motive power. The contact drove the vehicle back to the residence at reduced power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an engine rod was causing the knocking sound. The contact stated that the dealer had not yet determined why the other warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 88,000.
Mfg Campaign: 11651991
Recall Date: Apr 1, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the messages "Reduced Steering Assist”, "Check Engine” and "Service ESC" warning lights were displayed. The contact stated that the vehicle was losing motive power. The contact drove the vehicle back to the residence at reduced power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an engine rod was causing the knocking sound. The contact stated that the dealer had not yet determined why the other warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 88,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the messages "Reduced Steering Assist”, "Check Engine” and "Service ESC" warning lights were displayed. The contact stated that the vehicle was losing motive power. The contact drove the vehicle back to the residence at reduced power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an engine rod was causing the knocking sound. The contact stated that the dealer had not yet determined why the other warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 88,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the messages "Reduced Steering Assist”, "Check Engine” and "Service ESC" warning lights were displayed. The contact stated that the vehicle was losing motive power. The contact drove the vehicle back to the residence at reduced power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an engine rod was causing the knocking sound. The contact stated that the dealer had not yet determined why the other warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 88,000.
Mfg Campaign: 11651991
Recall Date: Apr 1, 2025
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the messages "Reduced Steering Assist”, "Check Engine” and "Service ESC" warning lights were displayed. The contact stated that the vehicle was losing motive power. The contact drove the vehicle back to the residence at reduced power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an engine rod was causing the knocking sound. The contact stated that the dealer had not yet determined why the other warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 88,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the messages "Reduced Steering Assist”, "Check Engine” and "Service ESC" warning lights were displayed. The contact stated that the vehicle was losing motive power. The contact drove the vehicle back to the residence at reduced power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an engine rod was causing the knocking sound. The contact stated that the dealer had not yet determined why the other warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 88,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at approximately 45 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the messages "Reduced Steering Assist”, "Check Engine” and "Service ESC" warning lights were displayed. The contact stated that the vehicle was losing motive power. The contact drove the vehicle back to the residence at reduced power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an engine rod was causing the knocking sound. The contact stated that the dealer had not yet determined why the other warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 88,000.
Mfg Campaign: 11651991
Recall Date: Apr 1, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Component/system that failed: The transmission control module in my 2020 Chevrolet Silverado 1500 has malfunctioned. The vehicle has issues with slipping between gears, rough shifting, and hesitation when accelerating. This component has already been inspected and diagnosed by a certified Chevrolet dealership, and the part is currently on backorder. The vehicle is available for further inspection upon request. Safety risk: This issue poses a serious safety risk to myself and others. The gear slipping and delayed response when driving—especially when merging onto highways or changing lanes—creates unpredictable behavior that can lead to an accident. The truck sometimes fails to engage gears properly, which makes it dangerous in traffic situations. Diagnosis confirmation: Yes, the problem has been confirmed by a Chevy dealership service advisor (Jose Diaz), who provided a formal quote and diagnosis for the replacement of the transmission control module. Inspection by others: The vehicle has not been inspected by police or insurance representatives, but Chevrolet Customer Assistance is currently reviewing the case, and I was advised to submit this documentation. Warning lamps or symptoms: There were no warning lamps initially, Symptoms include slipping gears, hesitation when pressing the gas pedal, jerky shifting, and difficulty accelerating smoothly. These symptoms have progressively worsened over time. Additional context: I have learned that many 2020 Chevrolet Silverado trucks have been recalled for the exact same issue, but my VIN is currently not included. I believe this is a manufacturing defect and that my vehicle should be considered for inclusion in the recall or further investigation.
Corrective Action:
Component/system that failed: The transmission control module in my 2020 Chevrolet Silverado 1500 has malfunctioned. The vehicle has issues with slipping between gears, rough shifting, and hesitation when accelerating. This component has already been inspected and diagnosed by a certified Chevrolet dealership, and the part is currently on backorder. The vehicle is available for further inspection upon request. Safety risk: This issue poses a serious safety risk to myself and others. The gear slipping and delayed response when driving—especially when merging onto highways or changing lanes—creates unpredictable behavior that can lead to an accident. The truck sometimes fails to engage gears properly, which makes it dangerous in traffic situations. Diagnosis confirmation: Yes, the problem has been confirmed by a Chevy dealership service advisor (Jose Diaz), who provided a formal quote and diagnosis for the replacement of the transmission control module. Inspection by others: The vehicle has not been inspected by police or insurance representatives, but Chevrolet Customer Assistance is currently reviewing the case, and I was advised to submit this documentation. Warning lamps or symptoms: There were no warning lamps initially, Symptoms include slipping gears, hesitation when pressing the gas pedal, jerky shifting, and difficulty accelerating smoothly. These symptoms have progressively worsened over time. Additional context: I have learned that many 2020 Chevrolet Silverado trucks have been recalled for the exact same issue, but my VIN is currently not included. I believe this is a manufacturing defect and that my vehicle should be considered for inclusion in the recall or further investigation.
Additional Notes:
Component/system that failed: The transmission control module in my 2020 Chevrolet Silverado 1500 has malfunctioned. The vehicle has issues with slipping between gears, rough shifting, and hesitation when accelerating. This component has already been inspected and diagnosed by a certified Chevrolet dealership, and the part is currently on backorder. The vehicle is available for further inspection upon request. Safety risk: This issue poses a serious safety risk to myself and others. The gear slipping and delayed response when driving—especially when merging onto highways or changing lanes—creates unpredictable behavior that can lead to an accident. The truck sometimes fails to engage gears properly, which makes it dangerous in traffic situations. Diagnosis confirmation: Yes, the problem has been confirmed by a Chevy dealership service advisor (Jose Diaz), who provided a formal quote and diagnosis for the replacement of the transmission control module. Inspection by others: The vehicle has not been inspected by police or insurance representatives, but Chevrolet Customer Assistance is currently reviewing the case, and I was advised to submit this documentation. Warning lamps or symptoms: There were no warning lamps initially, Symptoms include slipping gears, hesitation when pressing the gas pedal, jerky shifting, and difficulty accelerating smoothly. These symptoms have progressively worsened over time. Additional context: I have learned that many 2020 Chevrolet Silverado trucks have been recalled for the exact same issue, but my VIN is currently not included. I believe this is a manufacturing defect and that my vehicle should be considered for inclusion in the recall or further investigation.
Mfg Campaign: 11652091
Recall Date: Apr 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Component/system that failed: The transmission control module in my 2020 Chevrolet Silverado 1500 has malfunctioned. The vehicle has issues with slipping between gears, rough shifting, and hesitation when accelerating. This component has already been inspected and diagnosed by a certified Chevrolet dealership, and the part is currently on backorder. The vehicle is available for further inspection upon request. Safety risk: This issue poses a serious safety risk to myself and others. The gear slipping and delayed response when driving—especially when merging onto highways or changing lanes—creates unpredictable behavior that can lead to an accident. The truck sometimes fails to engage gears properly, which makes it dangerous in traffic situations. Diagnosis confirmation: Yes, the problem has been confirmed by a Chevy dealership service advisor (Jose Diaz), who provided a formal quote and diagnosis for the replacement of the transmission control module. Inspection by others: The vehicle has not been inspected by police or insurance representatives, but Chevrolet Customer Assistance is currently reviewing the case, and I was advised to submit this documentation. Warning lamps or symptoms: There were no warning lamps initially, Symptoms include slipping gears, hesitation when pressing the gas pedal, jerky shifting, and difficulty accelerating smoothly. These symptoms have progressively worsened over time. Additional context: I have learned that many 2020 Chevrolet Silverado trucks have been recalled for the exact same issue, but my VIN is currently not included. I believe this is a manufacturing defect and that my vehicle should be considered for inclusion in the recall or further investigation.
Corrective Action:
Component/system that failed: The transmission control module in my 2020 Chevrolet Silverado 1500 has malfunctioned. The vehicle has issues with slipping between gears, rough shifting, and hesitation when accelerating. This component has already been inspected and diagnosed by a certified Chevrolet dealership, and the part is currently on backorder. The vehicle is available for further inspection upon request. Safety risk: This issue poses a serious safety risk to myself and others. The gear slipping and delayed response when driving—especially when merging onto highways or changing lanes—creates unpredictable behavior that can lead to an accident. The truck sometimes fails to engage gears properly, which makes it dangerous in traffic situations. Diagnosis confirmation: Yes, the problem has been confirmed by a Chevy dealership service advisor (Jose Diaz), who provided a formal quote and diagnosis for the replacement of the transmission control module. Inspection by others: The vehicle has not been inspected by police or insurance representatives, but Chevrolet Customer Assistance is currently reviewing the case, and I was advised to submit this documentation. Warning lamps or symptoms: There were no warning lamps initially, Symptoms include slipping gears, hesitation when pressing the gas pedal, jerky shifting, and difficulty accelerating smoothly. These symptoms have progressively worsened over time. Additional context: I have learned that many 2020 Chevrolet Silverado trucks have been recalled for the exact same issue, but my VIN is currently not included. I believe this is a manufacturing defect and that my vehicle should be considered for inclusion in the recall or further investigation.
Additional Notes:
Component/system that failed: The transmission control module in my 2020 Chevrolet Silverado 1500 has malfunctioned. The vehicle has issues with slipping between gears, rough shifting, and hesitation when accelerating. This component has already been inspected and diagnosed by a certified Chevrolet dealership, and the part is currently on backorder. The vehicle is available for further inspection upon request. Safety risk: This issue poses a serious safety risk to myself and others. The gear slipping and delayed response when driving—especially when merging onto highways or changing lanes—creates unpredictable behavior that can lead to an accident. The truck sometimes fails to engage gears properly, which makes it dangerous in traffic situations. Diagnosis confirmation: Yes, the problem has been confirmed by a Chevy dealership service advisor (Jose Diaz), who provided a formal quote and diagnosis for the replacement of the transmission control module. Inspection by others: The vehicle has not been inspected by police or insurance representatives, but Chevrolet Customer Assistance is currently reviewing the case, and I was advised to submit this documentation. Warning lamps or symptoms: There were no warning lamps initially, Symptoms include slipping gears, hesitation when pressing the gas pedal, jerky shifting, and difficulty accelerating smoothly. These symptoms have progressively worsened over time. Additional context: I have learned that many 2020 Chevrolet Silverado trucks have been recalled for the exact same issue, but my VIN is currently not included. I believe this is a manufacturing defect and that my vehicle should be considered for inclusion in the recall or further investigation.
Mfg Campaign: 11652091
Recall Date: Apr 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Before teuck engine collapse. Ww had concerns about truck sounded off. Misfire in engine, knocking noise. Truck shut down. Had it towed. GMC service department concluded that the 5th cylinder not firing properly. Lifters collapse. Fixed, it was costly $10, 100. Truck went back in shop next day mexhanic was busy. Waiting til after weekend to take truck back in. They had to physicallt look at why truck was vibrating. Engine light not showing issue. Neither did the code reader. Mechanic found provle to be the Torque convertor. Need to change that. Said it was a very common problem in Chevy trucks.
Corrective Action:
Before teuck engine collapse. Ww had concerns about truck sounded off. Misfire in engine, knocking noise. Truck shut down. Had it towed. GMC service department concluded that the 5th cylinder not firing properly. Lifters collapse. Fixed, it was costly $10, 100. Truck went back in shop next day mexhanic was busy. Waiting til after weekend to take truck back in. They had to physicallt look at why truck was vibrating. Engine light not showing issue. Neither did the code reader. Mechanic found provle to be the Torque convertor. Need to change that. Said it was a very common problem in Chevy trucks.
Additional Notes:
Before teuck engine collapse. Ww had concerns about truck sounded off. Misfire in engine, knocking noise. Truck shut down. Had it towed. GMC service department concluded that the 5th cylinder not firing properly. Lifters collapse. Fixed, it was costly $10, 100. Truck went back in shop next day mexhanic was busy. Waiting til after weekend to take truck back in. They had to physicallt look at why truck was vibrating. Engine light not showing issue. Neither did the code reader. Mechanic found provle to be the Torque convertor. Need to change that. Said it was a very common problem in Chevy trucks.
Mfg Campaign: 11650962
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Before teuck engine collapse. Ww had concerns about truck sounded off. Misfire in engine, knocking noise. Truck shut down. Had it towed. GMC service department concluded that the 5th cylinder not firing properly. Lifters collapse. Fixed, it was costly $10, 100. Truck went back in shop next day mexhanic was busy. Waiting til after weekend to take truck back in. They had to physicallt look at why truck was vibrating. Engine light not showing issue. Neither did the code reader. Mechanic found provle to be the Torque convertor. Need to change that. Said it was a very common problem in Chevy trucks.
Corrective Action:
Before teuck engine collapse. Ww had concerns about truck sounded off. Misfire in engine, knocking noise. Truck shut down. Had it towed. GMC service department concluded that the 5th cylinder not firing properly. Lifters collapse. Fixed, it was costly $10, 100. Truck went back in shop next day mexhanic was busy. Waiting til after weekend to take truck back in. They had to physicallt look at why truck was vibrating. Engine light not showing issue. Neither did the code reader. Mechanic found provle to be the Torque convertor. Need to change that. Said it was a very common problem in Chevy trucks.
Additional Notes:
Before teuck engine collapse. Ww had concerns about truck sounded off. Misfire in engine, knocking noise. Truck shut down. Had it towed. GMC service department concluded that the 5th cylinder not firing properly. Lifters collapse. Fixed, it was costly $10, 100. Truck went back in shop next day mexhanic was busy. Waiting til after weekend to take truck back in. They had to physicallt look at why truck was vibrating. Engine light not showing issue. Neither did the code reader. Mechanic found provle to be the Torque convertor. Need to change that. Said it was a very common problem in Chevy trucks.
Mfg Campaign: 11650962
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I began having difficulties with my transmission at around 75,000 miles. The transmission began to stutter and slip. The transmission felt like I was driving on rumble strips. Transmission was replaced after waiting approx. 4 months. The transmission was replaced with a new GM transmission at the dealership.
Corrective Action:
I began having difficulties with my transmission at around 75,000 miles. The transmission began to stutter and slip. The transmission felt like I was driving on rumble strips. Transmission was replaced after waiting approx. 4 months. The transmission was replaced with a new GM transmission at the dealership.
Additional Notes:
I began having difficulties with my transmission at around 75,000 miles. The transmission began to stutter and slip. The transmission felt like I was driving on rumble strips. Transmission was replaced after waiting approx. 4 months. The transmission was replaced with a new GM transmission at the dealership.
Mfg Campaign: 11650753
Recall Date: Mar 26, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
-Cylinder number 5 piston failure -Cylinder number 5 cylinder failure -Cylinder number 5 injector failure Vehicle was traveling at roughly 70 mph, everything operating normally. Suddenly check engine light came on, multiple traction control lights, cruise control disabled. Vehicle started to sputter and grey smoke showed out of the exhaust. Pulled over and shut vehicle off, checked oil and coolant level both were normal. Motor temp was slightly above normal. Restarted vehicle and it continued to sputter and smoke. Local shop ran codes that showed injector number 5 loss of signal. Upon further inspection a camera was sent down the number 5 cylinder, cylinder had excessive damage and metal fragments. Large amount of oil seen both on top of piston and on spark plug. It was determined that motor will need to be replaced.
Corrective Action:
-Cylinder number 5 piston failure -Cylinder number 5 cylinder failure -Cylinder number 5 injector failure Vehicle was traveling at roughly 70 mph, everything operating normally. Suddenly check engine light came on, multiple traction control lights, cruise control disabled. Vehicle started to sputter and grey smoke showed out of the exhaust. Pulled over and shut vehicle off, checked oil and coolant level both were normal. Motor temp was slightly above normal. Restarted vehicle and it continued to sputter and smoke. Local shop ran codes that showed injector number 5 loss of signal. Upon further inspection a camera was sent down the number 5 cylinder, cylinder had excessive damage and metal fragments. Large amount of oil seen both on top of piston and on spark plug. It was determined that motor will need to be replaced.
Additional Notes:
-Cylinder number 5 piston failure -Cylinder number 5 cylinder failure -Cylinder number 5 injector failure Vehicle was traveling at roughly 70 mph, everything operating normally. Suddenly check engine light came on, multiple traction control lights, cruise control disabled. Vehicle started to sputter and grey smoke showed out of the exhaust. Pulled over and shut vehicle off, checked oil and coolant level both were normal. Motor temp was slightly above normal. Restarted vehicle and it continued to sputter and smoke. Local shop ran codes that showed injector number 5 loss of signal. Upon further inspection a camera was sent down the number 5 cylinder, cylinder had excessive damage and metal fragments. Large amount of oil seen both on top of piston and on spark plug. It was determined that motor will need to be replaced.
Mfg Campaign: 11650946
Recall Date: Mar 26, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission stalls out when going from 1st to 2nd and when driving down the road in cruse control it shutters.
Corrective Action:
Transmission stalls out when going from 1st to 2nd and when driving down the road in cruse control it shutters.
Additional Notes:
Transmission stalls out when going from 1st to 2nd and when driving down the road in cruse control it shutters.
Mfg Campaign: 11650604
Recall Date: Mar 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Front main bearing failure. I have 97,000 miles on my truck. I have the 6.2 engine in it. I see online that GM is having a lot of issues with this engine. My dealer is trying to help me deal with GM, but GM does not want to replace my engine. They want me to pay for it. This issue could have been bad if I was driving at highway speeds with my 2 young daughters in my vehicle with me. Definitely a safety issue.
Corrective Action:
Front main bearing failure. I have 97,000 miles on my truck. I have the 6.2 engine in it. I see online that GM is having a lot of issues with this engine. My dealer is trying to help me deal with GM, but GM does not want to replace my engine. They want me to pay for it. This issue could have been bad if I was driving at highway speeds with my 2 young daughters in my vehicle with me. Definitely a safety issue.
Additional Notes:
Front main bearing failure. I have 97,000 miles on my truck. I have the 6.2 engine in it. I see online that GM is having a lot of issues with this engine. My dealer is trying to help me deal with GM, but GM does not want to replace my engine. They want me to pay for it. This issue could have been bad if I was driving at highway speeds with my 2 young daughters in my vehicle with me. Definitely a safety issue.
Mfg Campaign: 11650030
Recall Date: Mar 23, 2025
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