Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2021 Chevrolet Silverado 1500 vehicles. The front driver's side air bag module may be missing one or more metal tabs that secure the plastic air bag cover to the housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336560
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
672 ComplaintsGeneral Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11544464
Recall Date: Sep 14, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On three separate instances (two after paying $3,000 to "fix" it) my 2021 Trailboss is flashing warnings of: Park Assist Off, Steering Assist is Reduced Drive with Care, Service 4WD, Service Trailor Brake System...all while driving down the rode and losing all gauges/flatlining and no fuel warning engaging (had a 1/2 tank). The Chevrolet Dealer claims it's not producing a code (Thankfully I recorded the evidence)...Truck has just over 40k miles and has been driven with care. **Pictures are all while driving down the road** Serious electrical and SAFETY ISSUE and it needs to be RECALLED and addressed!
Corrective Action:
On three separate instances (two after paying $3,000 to "fix" it) my 2021 Trailboss is flashing warnings of: Park Assist Off, Steering Assist is Reduced Drive with Care, Service 4WD, Service Trailor Brake System...all while driving down the rode and losing all gauges/flatlining and no fuel warning engaging (had a 1/2 tank). The Chevrolet Dealer claims it's not producing a code (Thankfully I recorded the evidence)...Truck has just over 40k miles and has been driven with care. **Pictures are all while driving down the road** Serious electrical and SAFETY ISSUE and it needs to be RECALLED and addressed!
Additional Notes:
On three separate instances (two after paying $3,000 to "fix" it) my 2021 Trailboss is flashing warnings of: Park Assist Off, Steering Assist is Reduced Drive with Care, Service 4WD, Service Trailor Brake System...all while driving down the rode and losing all gauges/flatlining and no fuel warning engaging (had a 1/2 tank). The Chevrolet Dealer claims it's not producing a code (Thankfully I recorded the evidence)...Truck has just over 40k miles and has been driven with care. **Pictures are all while driving down the road** Serious electrical and SAFETY ISSUE and it needs to be RECALLED and addressed!
Mfg Campaign: 11540747
Recall Date: Aug 25, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 70 MPH, the vehicle started to pull to the left and the contact became aware that front driver’s side wheel had separated from the vehicle. There was no warning light illuminated. The contact was able to pull over to the side of the road safely. The vehicle was towed to the dealer. A police report was filed. The contact was unsure if the vehicle was diagnosed. The dealer stated that the front driver’s side ball joint was defective. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 37,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 70 MPH, the vehicle started to pull to the left and the contact became aware that front driver’s side wheel had separated from the vehicle. There was no warning light illuminated. The contact was able to pull over to the side of the road safely. The vehicle was towed to the dealer. A police report was filed. The contact was unsure if the vehicle was diagnosed. The dealer stated that the front driver’s side ball joint was defective. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 37,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 70 MPH, the vehicle started to pull to the left and the contact became aware that front driver’s side wheel had separated from the vehicle. There was no warning light illuminated. The contact was able to pull over to the side of the road safely. The vehicle was towed to the dealer. A police report was filed. The contact was unsure if the vehicle was diagnosed. The dealer stated that the front driver’s side ball joint was defective. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 37,000.
Mfg Campaign: 11540075
Recall Date: Aug 22, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the contact attempted to change lanes and the high beams automatically activated without driver input. The vehicle was diagnosed by an independent mechanic and confirmed that the high beam headlights were activating whenever the indicators were activated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the contact attempted to change lanes and the high beams automatically activated without driver input. The vehicle was diagnosed by an independent mechanic and confirmed that the high beam headlights were activating whenever the indicators were activated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the contact attempted to change lanes and the high beams automatically activated without driver input. The vehicle was diagnosed by an independent mechanic and confirmed that the high beam headlights were activating whenever the indicators were activated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11539460
Recall Date: Aug 18, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Started having a rubbing sound in rear end of vehicle. Took it to dealer. Brake calipers are a issue on this model and dealer says, “ found updated rear brake calipers with deflectors to help with dirt in rear calipers/not covered under warranty customer pay expense”, they are replacing rotors under warranty that got worn out. They want me to pay $2400 to purchase and have the “updated brake calipers” installed. If brake calipers are updated then that means there is a known issue with them. Spoke with the manufacturer and they said too bad.
Corrective Action:
Started having a rubbing sound in rear end of vehicle. Took it to dealer. Brake calipers are a issue on this model and dealer says, “ found updated rear brake calipers with deflectors to help with dirt in rear calipers/not covered under warranty customer pay expense”, they are replacing rotors under warranty that got worn out. They want me to pay $2400 to purchase and have the “updated brake calipers” installed. If brake calipers are updated then that means there is a known issue with them. Spoke with the manufacturer and they said too bad.
Additional Notes:
Started having a rubbing sound in rear end of vehicle. Took it to dealer. Brake calipers are a issue on this model and dealer says, “ found updated rear brake calipers with deflectors to help with dirt in rear calipers/not covered under warranty customer pay expense”, they are replacing rotors under warranty that got worn out. They want me to pay $2400 to purchase and have the “updated brake calipers” installed. If brake calipers are updated then that means there is a known issue with them. Spoke with the manufacturer and they said too bad.
Mfg Campaign: 11539208
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle would hesitate while attempting to accelerate. The contact stated that vehicle revved abnormally and failed to immediately respond. The contact stated that the hesitation also occurred while accelerating from a stationary start. The contact also had observed that there was a leak of fluid whenever the vehicle was parked in the driveway. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission was leaking and that the transmission and torque converter needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle would hesitate while attempting to accelerate. The contact stated that vehicle revved abnormally and failed to immediately respond. The contact stated that the hesitation also occurred while accelerating from a stationary start. The contact also had observed that there was a leak of fluid whenever the vehicle was parked in the driveway. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission was leaking and that the transmission and torque converter needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle would hesitate while attempting to accelerate. The contact stated that vehicle revved abnormally and failed to immediately respond. The contact stated that the hesitation also occurred while accelerating from a stationary start. The contact also had observed that there was a leak of fluid whenever the vehicle was parked in the driveway. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission was leaking and that the transmission and torque converter needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.
Mfg Campaign: 11538650
Recall Date: Aug 15, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine lifters failed at 36000 miles, causing the vehicle to misfire. Engine lifters failed a second time at 42000 miles after being repaired, again causing the engine to misfire.
Corrective Action:
Engine lifters failed at 36000 miles, causing the vehicle to misfire. Engine lifters failed a second time at 42000 miles after being repaired, again causing the engine to misfire.
Additional Notes:
Engine lifters failed at 36000 miles, causing the vehicle to misfire. Engine lifters failed a second time at 42000 miles after being repaired, again causing the engine to misfire.
Mfg Campaign: 11538416
Recall Date: Aug 14, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Tailgate opens on its own or doesn’t want to open with push button
Corrective Action:
Tailgate opens on its own or doesn’t want to open with push button
Additional Notes:
Tailgate opens on its own or doesn’t want to open with push button
Mfg Campaign: 11538513
Recall Date: Aug 14, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle began to shudder on the highway, managed to pull off at next exit and drive to nearest gas station approximately 3 miles away from the highway. Vehicle was towed to neared GM dealership. Dealership has determined that the fault is caused by a failed or multiple failed Camshaft Lifters inside the engine. This has been reported to be a common issue with the GM 5.3L Engine with no active recalls. The vehicle shudder began on a highway during construction where the highway was restricted to one lane. There was an accident with bumper to bumper traffic where an ambulance required way. The vehicle was not in stable condition and could have caused safety risks to other drivers on the high way as well as my passengers and myself. There were no symptoms prior to the vehicle shudder, the Check Engine Light did not come on until about 3 miles of driving closer to the gas station. The Service is being warranted by GM. There are active GM tickets open. Vehicle is being serviced by Stickland Cadillac Buick GMC Chevy in Brantford Ontario Canada
Corrective Action:
Vehicle began to shudder on the highway, managed to pull off at next exit and drive to nearest gas station approximately 3 miles away from the highway. Vehicle was towed to neared GM dealership. Dealership has determined that the fault is caused by a failed or multiple failed Camshaft Lifters inside the engine. This has been reported to be a common issue with the GM 5.3L Engine with no active recalls. The vehicle shudder began on a highway during construction where the highway was restricted to one lane. There was an accident with bumper to bumper traffic where an ambulance required way. The vehicle was not in stable condition and could have caused safety risks to other drivers on the high way as well as my passengers and myself. There were no symptoms prior to the vehicle shudder, the Check Engine Light did not come on until about 3 miles of driving closer to the gas station. The Service is being warranted by GM. There are active GM tickets open. Vehicle is being serviced by Stickland Cadillac Buick GMC Chevy in Brantford Ontario Canada
Additional Notes:
Vehicle began to shudder on the highway, managed to pull off at next exit and drive to nearest gas station approximately 3 miles away from the highway. Vehicle was towed to neared GM dealership. Dealership has determined that the fault is caused by a failed or multiple failed Camshaft Lifters inside the engine. This has been reported to be a common issue with the GM 5.3L Engine with no active recalls. The vehicle shudder began on a highway during construction where the highway was restricted to one lane. There was an accident with bumper to bumper traffic where an ambulance required way. The vehicle was not in stable condition and could have caused safety risks to other drivers on the high way as well as my passengers and myself. There were no symptoms prior to the vehicle shudder, the Check Engine Light did not come on until about 3 miles of driving closer to the gas station. The Service is being warranted by GM. There are active GM tickets open. Vehicle is being serviced by Stickland Cadillac Buick GMC Chevy in Brantford Ontario Canada
Mfg Campaign: 11537476
Recall Date: Aug 9, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle began to shudder on the highway, managed to pull off at next exit and drive to nearest gas station approximately 3 miles away from the highway. Vehicle was towed to neared GM dealership. Dealership has determined that the fault is caused by a failed or multiple failed Camshaft Lifters inside the engine. This has been reported to be a common issue with the GM 5.3L Engine with no active recalls. The vehicle shudder began on a highway during construction where the highway was restricted to one lane. There was an accident with bumper to bumper traffic where an ambulance required way. The vehicle was not in stable condition and could have caused safety risks to other drivers on the high way as well as my passengers and myself. There were no symptoms prior to the vehicle shudder, the Check Engine Light did not come on until about 3 miles of driving closer to the gas station. The Service is being warranted by GM. There are active GM tickets open. Vehicle is being serviced by Stickland Cadillac Buick GMC Chevy in Brantford Ontario Canada
Corrective Action:
Vehicle began to shudder on the highway, managed to pull off at next exit and drive to nearest gas station approximately 3 miles away from the highway. Vehicle was towed to neared GM dealership. Dealership has determined that the fault is caused by a failed or multiple failed Camshaft Lifters inside the engine. This has been reported to be a common issue with the GM 5.3L Engine with no active recalls. The vehicle shudder began on a highway during construction where the highway was restricted to one lane. There was an accident with bumper to bumper traffic where an ambulance required way. The vehicle was not in stable condition and could have caused safety risks to other drivers on the high way as well as my passengers and myself. There were no symptoms prior to the vehicle shudder, the Check Engine Light did not come on until about 3 miles of driving closer to the gas station. The Service is being warranted by GM. There are active GM tickets open. Vehicle is being serviced by Stickland Cadillac Buick GMC Chevy in Brantford Ontario Canada
Additional Notes:
Vehicle began to shudder on the highway, managed to pull off at next exit and drive to nearest gas station approximately 3 miles away from the highway. Vehicle was towed to neared GM dealership. Dealership has determined that the fault is caused by a failed or multiple failed Camshaft Lifters inside the engine. This has been reported to be a common issue with the GM 5.3L Engine with no active recalls. The vehicle shudder began on a highway during construction where the highway was restricted to one lane. There was an accident with bumper to bumper traffic where an ambulance required way. The vehicle was not in stable condition and could have caused safety risks to other drivers on the high way as well as my passengers and myself. There were no symptoms prior to the vehicle shudder, the Check Engine Light did not come on until about 3 miles of driving closer to the gas station. The Service is being warranted by GM. There are active GM tickets open. Vehicle is being serviced by Stickland Cadillac Buick GMC Chevy in Brantford Ontario Canada
Mfg Campaign: 11537476
Recall Date: Aug 9, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Lifters failed 7,588 miles November 2021. Dealer replace both lifter banks since trucks mileage was less than 8k miles.
Corrective Action:
Lifters failed 7,588 miles November 2021. Dealer replace both lifter banks since trucks mileage was less than 8k miles.
Additional Notes:
Lifters failed 7,588 miles November 2021. Dealer replace both lifter banks since trucks mileage was less than 8k miles.
Mfg Campaign: 11536709
Recall Date: Aug 5, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
July 18th 2022 16,059 miles engine issues again. This time was 21 hours from home. Cause reported was oil pump failed. New engine to be installed. Asked if previous engine issues was resolved aka lifters but couldn’t get a 100 precent yes or no. Truck now has little over 30k and from time to time makes noises like lifters chattering. I pray it’s been addressed but fell it may still fail again. Just will it be under warranty or out of warranty next time.
Corrective Action:
July 18th 2022 16,059 miles engine issues again. This time was 21 hours from home. Cause reported was oil pump failed. New engine to be installed. Asked if previous engine issues was resolved aka lifters but couldn’t get a 100 precent yes or no. Truck now has little over 30k and from time to time makes noises like lifters chattering. I pray it’s been addressed but fell it may still fail again. Just will it be under warranty or out of warranty next time.
Additional Notes:
July 18th 2022 16,059 miles engine issues again. This time was 21 hours from home. Cause reported was oil pump failed. New engine to be installed. Asked if previous engine issues was resolved aka lifters but couldn’t get a 100 precent yes or no. Truck now has little over 30k and from time to time makes noises like lifters chattering. I pray it’s been addressed but fell it may still fail again. Just will it be under warranty or out of warranty next time.
Mfg Campaign: 11536712
Recall Date: Aug 5, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The truck lunges sometimes, and will jerk shifting, also at variable speeds the truck will feel like it is "riding over rumble strips at a low speed" at variable speeds 30 MPH to 70 MPH. It makes for an unsafe feeling having the vehicle lunge unexpectedly, and the shuddering on the highway causes alarming panic, and reaction, and a feeling of delayed response from the accelerator. Yes, everyone says it is a known GM issue, but nothing will be done, unless I contact a lawyer. No No warnings, or lamps of any kind.
Corrective Action:
The truck lunges sometimes, and will jerk shifting, also at variable speeds the truck will feel like it is "riding over rumble strips at a low speed" at variable speeds 30 MPH to 70 MPH. It makes for an unsafe feeling having the vehicle lunge unexpectedly, and the shuddering on the highway causes alarming panic, and reaction, and a feeling of delayed response from the accelerator. Yes, everyone says it is a known GM issue, but nothing will be done, unless I contact a lawyer. No No warnings, or lamps of any kind.
Additional Notes:
The truck lunges sometimes, and will jerk shifting, also at variable speeds the truck will feel like it is "riding over rumble strips at a low speed" at variable speeds 30 MPH to 70 MPH. It makes for an unsafe feeling having the vehicle lunge unexpectedly, and the shuddering on the highway causes alarming panic, and reaction, and a feeling of delayed response from the accelerator. Yes, everyone says it is a known GM issue, but nothing will be done, unless I contact a lawyer. No No warnings, or lamps of any kind.
Mfg Campaign: 11535965
Recall Date: Aug 2, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
It’s been going on for some time and have taken it to the dealership for request but with no help. The transmission keeps shuttering bucking between gears this is sometimes violent but seems to be becoming more frequent. This is mostly between speeds of 50-60mph
Corrective Action:
It’s been going on for some time and have taken it to the dealership for request but with no help. The transmission keeps shuttering bucking between gears this is sometimes violent but seems to be becoming more frequent. This is mostly between speeds of 50-60mph
Additional Notes:
It’s been going on for some time and have taken it to the dealership for request but with no help. The transmission keeps shuttering bucking between gears this is sometimes violent but seems to be becoming more frequent. This is mostly between speeds of 50-60mph
Mfg Campaign: 11535400
Recall Date: Jul 31, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While parked I turned on the truck and got service sec warning and power steering failure. Brakes barely worked and wheel was locked. After restarting the car three times it went away and truck became driveable. Took it to a dealership and they said there’s nothing they could do as a code didn’t pop. Seems unacceptable as my family is consistently in the car and if it happens while driving could be extremely dangerous
Corrective Action:
While parked I turned on the truck and got service sec warning and power steering failure. Brakes barely worked and wheel was locked. After restarting the car three times it went away and truck became driveable. Took it to a dealership and they said there’s nothing they could do as a code didn’t pop. Seems unacceptable as my family is consistently in the car and if it happens while driving could be extremely dangerous
Additional Notes:
While parked I turned on the truck and got service sec warning and power steering failure. Brakes barely worked and wheel was locked. After restarting the car three times it went away and truck became driveable. Took it to a dealership and they said there’s nothing they could do as a code didn’t pop. Seems unacceptable as my family is consistently in the car and if it happens while driving could be extremely dangerous
Mfg Campaign: 11535123
Recall Date: Jul 28, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While parked I turned on the truck and got service sec warning and power steering failure. Brakes barely worked and wheel was locked. After restarting the car three times it went away and truck became driveable. Took it to a dealership and they said there’s nothing they could do as a code didn’t pop. Seems unacceptable as my family is consistently in the car and if it happens while driving could be extremely dangerous
Corrective Action:
While parked I turned on the truck and got service sec warning and power steering failure. Brakes barely worked and wheel was locked. After restarting the car three times it went away and truck became driveable. Took it to a dealership and they said there’s nothing they could do as a code didn’t pop. Seems unacceptable as my family is consistently in the car and if it happens while driving could be extremely dangerous
Additional Notes:
While parked I turned on the truck and got service sec warning and power steering failure. Brakes barely worked and wheel was locked. After restarting the car three times it went away and truck became driveable. Took it to a dealership and they said there’s nothing they could do as a code didn’t pop. Seems unacceptable as my family is consistently in the car and if it happens while driving could be extremely dangerous
Mfg Campaign: 11535123
Recall Date: Jul 28, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While parked I turned on the truck and got service sec warning and power steering failure. Brakes barely worked and wheel was locked. After restarting the car three times it went away and truck became driveable. Took it to a dealership and they said there’s nothing they could do as a code didn’t pop. Seems unacceptable as my family is consistently in the car and if it happens while driving could be extremely dangerous
Corrective Action:
While parked I turned on the truck and got service sec warning and power steering failure. Brakes barely worked and wheel was locked. After restarting the car three times it went away and truck became driveable. Took it to a dealership and they said there’s nothing they could do as a code didn’t pop. Seems unacceptable as my family is consistently in the car and if it happens while driving could be extremely dangerous
Additional Notes:
While parked I turned on the truck and got service sec warning and power steering failure. Brakes barely worked and wheel was locked. After restarting the car three times it went away and truck became driveable. Took it to a dealership and they said there’s nothing they could do as a code didn’t pop. Seems unacceptable as my family is consistently in the car and if it happens while driving could be extremely dangerous
Mfg Campaign: 11535123
Recall Date: Jul 28, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Smell gasoline inside the cabin. Vehicle jerk when moving gear from reverse to drive or drive to reverse.
Corrective Action:
Smell gasoline inside the cabin. Vehicle jerk when moving gear from reverse to drive or drive to reverse.
Additional Notes:
Smell gasoline inside the cabin. Vehicle jerk when moving gear from reverse to drive or drive to reverse.
Mfg Campaign: 11534269
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Smell gasoline inside the cabin. Vehicle jerk when moving gear from reverse to drive or drive to reverse.
Corrective Action:
Smell gasoline inside the cabin. Vehicle jerk when moving gear from reverse to drive or drive to reverse.
Additional Notes:
Smell gasoline inside the cabin. Vehicle jerk when moving gear from reverse to drive or drive to reverse.
Mfg Campaign: 11534269
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving approximately 35-45 MPH, the rear differential detached from the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the rear differential to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 18,315.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving approximately 35-45 MPH, the rear differential detached from the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the rear differential to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 18,315.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving approximately 35-45 MPH, the rear differential detached from the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the rear differential to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 18,315.
Mfg Campaign: 11530428
Recall Date: Jul 5, 2023
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