CHEVROLET SILVERADO 2500 2020

Complete listing of complaints and recalls for this vehicle

100
Complaints
20
Recalls

Complaints & Recalls

100 Complaints 20 Recalls

Official Safety Recalls - Important!

20 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 24V797000 SAFETY RECALL
463.3K Vehicles Affected
Recall Date: Oct 24, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Potential Risk:
Rear wheel lock-up can increase the risk of a crash.
FREE Recall Solution:
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N242454440
Notice Date: Dec 12, 2024
Recall Date: Oct 24, 2024
General Motors, Llc
NHTSA Campaign: 24V060000 SAFETY RECALL
570.4K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Potential Risk:
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N232426400
Notice Date: May 17, 2024
Recall Date: Feb 1, 2024
General Motors, Llc
NHTSA Campaign: 21V578000 SAFETY RECALL
86 Vehicles Affected
Recall Date: Jul 29, 2021
Safety Issue:

General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.

Potential Risk:
An ABS system that cannot control the rear wheels independently increases the risk of a crash.
FREE Recall Solution:
Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212329780
Notice Date: Oct 18, 2021
Recall Date: Jul 29, 2021
General Motors, Llc
NHTSA Campaign: 20V792000 SAFETY RECALL
624.2K Vehicles Affected
Recall Date: Dec 17, 2020
Safety Issue:

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Potential Risk:
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202314670
Notice Date: Jan 26, 2021
Recall Date: Dec 17, 2020
General Motors Llc
NHTSA Campaign: 20V650000 SAFETY RECALL
42 Vehicles Affected
Recall Date: Oct 22, 2020
Safety Issue:

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.

Potential Risk:
If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202314870
Notice Date: Dec 10, 2020
Recall Date: Oct 22, 2020
General Motors Llc
NHTSA Campaign: 20V446000 SAFETY RECALL
769 Vehicles Affected
Recall Date: Jul 30, 2020
Safety Issue:

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

Potential Risk:
If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202305380
Notice Date: Sep 3, 2020
Recall Date: Jul 30, 2020
General Motors Llc
NHTSA Campaign: 20V324000 SAFETY RECALL
272 Vehicles Affected
Recall Date: Jun 4, 2020
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.

Potential Risk:
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202306490
Notice Date: Jul 7, 2020
Recall Date: Jun 4, 2020
General Motors Llc
NHTSA Campaign: 20V142000 SAFETY RECALL
1.9K Vehicles Affected
Recall Date: Mar 12, 2020
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

Potential Risk:
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N192284960
Notice Date: Apr 13, 2020
Recall Date: Mar 12, 2020
General Motors Llc
NHTSA Campaign: 19V814000 SAFETY RECALL
556.4K Vehicles Affected
Recall Date: Nov 14, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.

Potential Risk:
A vehicle fire could result if materials ignite inside the vehicle.
FREE Recall Solution:
GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N192270600
Notice Date: Dec 13, 2019
Recall Date: Nov 14, 2019

Consumer Complaints

100 Complaints
General Motors, Llc
Campaign: 11665332 Other
Jun 6, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Power tailgate opening unexpectedly. Tailgate opens and closes without warning. The same issue that Safety Recall N232426400 describes.

Corrective Action:

Power tailgate opening unexpectedly. Tailgate opens and closes without warning. The same issue that Safety Recall N232426400 describes.

Additional Notes:

Power tailgate opening unexpectedly. Tailgate opens and closes without warning. The same issue that Safety Recall N232426400 describes.

Manufacturer: CHEVROLET
Mfg Campaign: 11665332
Notice Date: Jun 6, 2025
Recall Date: Jun 6, 2025
General Motors, Llc
Campaign: 11664941 Other
Jun 4, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

We received a recall on this truck 2/2025 showing that there was a transmission control valve defect that was causing excessive wear on the gears. We took it into Sands Chevrolet and they did a repair under warranty. Within a few weeks, the truck again lost power, would not go over 30 MPH and caused a safety issue as it happened while on the highway. We immediately took the truck back to Sands who informed us of the recall and that the transmission needed to be repaired because of the excessive wear under the recall. Sands Chevrolet told us it would be 2 months before they could repair it. However, there was another local shop that could so we took it there and had it repaired within days. The dealership told us to submit our invoice and credit card statement showing that we paid the $5575 out of pocket that we were told we would be reimbursed for. Now, Chevy is denying that there was even a recall on the vehicle.... but I have the letter from GM showing the recall and the local Sands dealership is the one that told us to go get it fixed. I have the scan of the safety recall, but it is not letting me upload it here. It is GM Recall # N242454440

Corrective Action:

We received a recall on this truck 2/2025 showing that there was a transmission control valve defect that was causing excessive wear on the gears. We took it into Sands Chevrolet and they did a repair under warranty. Within a few weeks, the truck again lost power, would not go over 30 MPH and caused a safety issue as it happened while on the highway. We immediately took the truck back to Sands who informed us of the recall and that the transmission needed to be repaired because of the excessive wear under the recall. Sands Chevrolet told us it would be 2 months before they could repair it. However, there was another local shop that could so we took it there and had it repaired within days. The dealership told us to submit our invoice and credit card statement showing that we paid the $5575 out of pocket that we were told we would be reimbursed for. Now, Chevy is denying that there was even a recall on the vehicle.... but I have the letter from GM showing the recall and the local Sands dealership is the one that told us to go get it fixed. I have the scan of the safety recall, but it is not letting me upload it here. It is GM Recall # N242454440

Additional Notes:

We received a recall on this truck 2/2025 showing that there was a transmission control valve defect that was causing excessive wear on the gears. We took it into Sands Chevrolet and they did a repair under warranty. Within a few weeks, the truck again lost power, would not go over 30 MPH and caused a safety issue as it happened while on the highway. We immediately took the truck back to Sands who informed us of the recall and that the transmission needed to be repaired because of the excessive wear under the recall. Sands Chevrolet told us it would be 2 months before they could repair it. However, there was another local shop that could so we took it there and had it repaired within days. The dealership told us to submit our invoice and credit card statement showing that we paid the $5575 out of pocket that we were told we would be reimbursed for. Now, Chevy is denying that there was even a recall on the vehicle.... but I have the letter from GM showing the recall and the local Sands dealership is the one that told us to go get it fixed. I have the scan of the safety recall, but it is not letting me upload it here. It is GM Recall # N242454440

Manufacturer: CHEVROLET
Mfg Campaign: 11664941
Notice Date: Jun 4, 2025
Recall Date: Jun 4, 2025
General Motors, Llc
Campaign: 11659849 Other
May 8, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The tailgate would open and close on its own. I was about ready to connect my fifth wheel RV for a trip when suddenly as I closed the truck door to back up I saw that the tailgate had opened. I proceeded to put it in park and the tailgate closed on its own. Got out as leaving the door to the pickup I walked to the rear of the truck to notice the tailgate open and close on its own. I am expecting this issue to be recalled for a repair as I have read that 2024 has this same issue and that they will be recalling trucks from 2020-2024.The issue is due to a faulty relay when wet. This vehicle is equipped with power-unlatching tailgate. I believe if this issue would have went unnoticed and continued to hook up my fifth wheel the damage would have been horrific. Thanking you in advance, Sincerely, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

The tailgate would open and close on its own. I was about ready to connect my fifth wheel RV for a trip when suddenly as I closed the truck door to back up I saw that the tailgate had opened. I proceeded to put it in park and the tailgate closed on its own. Got out as leaving the door to the pickup I walked to the rear of the truck to notice the tailgate open and close on its own. I am expecting this issue to be recalled for a repair as I have read that 2024 has this same issue and that they will be recalling trucks from 2020-2024.The issue is due to a faulty relay when wet. This vehicle is equipped with power-unlatching tailgate. I believe if this issue would have went unnoticed and continued to hook up my fifth wheel the damage would have been horrific. Thanking you in advance, Sincerely, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

The tailgate would open and close on its own. I was about ready to connect my fifth wheel RV for a trip when suddenly as I closed the truck door to back up I saw that the tailgate had opened. I proceeded to put it in park and the tailgate closed on its own. Got out as leaving the door to the pickup I walked to the rear of the truck to notice the tailgate open and close on its own. I am expecting this issue to be recalled for a repair as I have read that 2024 has this same issue and that they will be recalling trucks from 2020-2024.The issue is due to a faulty relay when wet. This vehicle is equipped with power-unlatching tailgate. I believe if this issue would have went unnoticed and continued to hook up my fifth wheel the damage would have been horrific. Thanking you in advance, Sincerely, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: CHEVROLET
Mfg Campaign: 11659849
Notice Date: May 8, 2025
Recall Date: May 8, 2025
General Motors, Llc
Campaign: 11657922 Other
Apr 30, 2025
Defect Description:

ENGINE

Potential Consequences:

I was driving on Interstate 75 in Ohio when the engine suddenly overheated and completely locked up we were pulling my travel trailer camper at the time which we ended up getting off of an overpass and blocking traffic for several hours until we got the vehicles moved Chevrolet did eventually replace the motor and the entire cooling system with what they claim is a new motor in October of 2024, and within the last couple of days I have noticed a smell coming from the engine compartment that was reminiscent about the smell when it locked up I'm afraid they stuck another motor in my truck that has the same exact issues and once it goes out of warranty I'm going to be stuck with another broke down truck

Corrective Action:

I was driving on Interstate 75 in Ohio when the engine suddenly overheated and completely locked up we were pulling my travel trailer camper at the time which we ended up getting off of an overpass and blocking traffic for several hours until we got the vehicles moved Chevrolet did eventually replace the motor and the entire cooling system with what they claim is a new motor in October of 2024, and within the last couple of days I have noticed a smell coming from the engine compartment that was reminiscent about the smell when it locked up I'm afraid they stuck another motor in my truck that has the same exact issues and once it goes out of warranty I'm going to be stuck with another broke down truck

Additional Notes:

I was driving on Interstate 75 in Ohio when the engine suddenly overheated and completely locked up we were pulling my travel trailer camper at the time which we ended up getting off of an overpass and blocking traffic for several hours until we got the vehicles moved Chevrolet did eventually replace the motor and the entire cooling system with what they claim is a new motor in October of 2024, and within the last couple of days I have noticed a smell coming from the engine compartment that was reminiscent about the smell when it locked up I'm afraid they stuck another motor in my truck that has the same exact issues and once it goes out of warranty I'm going to be stuck with another broke down truck

Manufacturer: CHEVROLET
Mfg Campaign: 11657922
Notice Date: Apr 30, 2025
Recall Date: Apr 30, 2025
General Motors, Llc
Campaign: 11644346 Other
Feb 23, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Rear spoiler is leaking water into the cab causing the headliner and rear seat to get wet when raining outside

Corrective Action:

Rear spoiler is leaking water into the cab causing the headliner and rear seat to get wet when raining outside

Additional Notes:

Rear spoiler is leaking water into the cab causing the headliner and rear seat to get wet when raining outside

Manufacturer: CHEVROLET
Mfg Campaign: 11644346
Notice Date: Feb 23, 2025
Recall Date: Feb 23, 2025
General Motors, Llc
Campaign: 11643626 Other
Feb 19, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

While driving the truck it will have a hash upshift which has happened on five different occasions plus on two other occasions after first startup and drive the transmission will not shift out of third gear it will just wind up the RPM's as if transmission is stuck in third gear. I have to let off throttle then accelerate and back-off a couple of times to get transmission to shift out of third gear. The software upgrade is not a fix for this recall as it does not address the problem. The valve body installed in these ten speed transmission is a manufactures design flaw along with using inferior parts required for the safe operation of this vehicle. There are documented claims of the valve body failing causing catastrophic failure of the entire transmission and GM Corporation will only cover the valve body. GM has told it's customers that they will warranty the VB only that the other damages are not covered. The recall letter I receiver indicates that only the VB is covered. This is unacceptable. It is because of the VB failure that the transmission will suffered catastrophic failure, Without a properly functioning VB the transmission cannot receive the lubrication it needs to function properly. I have not had the software update as their are reports of customers trucks going into limp mode shortly afterwards. Their trucks are then parked on dealer lots as parts are currently unavailable for weeks at a time in some cases months. These customers use these truck for their livelihood and they invested a large amount of money purchasing these trucks only to be told So sorry GM will not cover your claim even through it was our defective VB that destroyed your transmission. These trucks are not cheap to purchase nor to properly maintain.

Corrective Action:

While driving the truck it will have a hash upshift which has happened on five different occasions plus on two other occasions after first startup and drive the transmission will not shift out of third gear it will just wind up the RPM's as if transmission is stuck in third gear. I have to let off throttle then accelerate and back-off a couple of times to get transmission to shift out of third gear. The software upgrade is not a fix for this recall as it does not address the problem. The valve body installed in these ten speed transmission is a manufactures design flaw along with using inferior parts required for the safe operation of this vehicle. There are documented claims of the valve body failing causing catastrophic failure of the entire transmission and GM Corporation will only cover the valve body. GM has told it's customers that they will warranty the VB only that the other damages are not covered. The recall letter I receiver indicates that only the VB is covered. This is unacceptable. It is because of the VB failure that the transmission will suffered catastrophic failure, Without a properly functioning VB the transmission cannot receive the lubrication it needs to function properly. I have not had the software update as their are reports of customers trucks going into limp mode shortly afterwards. Their trucks are then parked on dealer lots as parts are currently unavailable for weeks at a time in some cases months. These customers use these truck for their livelihood and they invested a large amount of money purchasing these trucks only to be told So sorry GM will not cover your claim even through it was our defective VB that destroyed your transmission. These trucks are not cheap to purchase nor to properly maintain.

Additional Notes:

While driving the truck it will have a hash upshift which has happened on five different occasions plus on two other occasions after first startup and drive the transmission will not shift out of third gear it will just wind up the RPM's as if transmission is stuck in third gear. I have to let off throttle then accelerate and back-off a couple of times to get transmission to shift out of third gear. The software upgrade is not a fix for this recall as it does not address the problem. The valve body installed in these ten speed transmission is a manufactures design flaw along with using inferior parts required for the safe operation of this vehicle. There are documented claims of the valve body failing causing catastrophic failure of the entire transmission and GM Corporation will only cover the valve body. GM has told it's customers that they will warranty the VB only that the other damages are not covered. The recall letter I receiver indicates that only the VB is covered. This is unacceptable. It is because of the VB failure that the transmission will suffered catastrophic failure, Without a properly functioning VB the transmission cannot receive the lubrication it needs to function properly. I have not had the software update as their are reports of customers trucks going into limp mode shortly afterwards. Their trucks are then parked on dealer lots as parts are currently unavailable for weeks at a time in some cases months. These customers use these truck for their livelihood and they invested a large amount of money purchasing these trucks only to be told So sorry GM will not cover your claim even through it was our defective VB that destroyed your transmission. These trucks are not cheap to purchase nor to properly maintain.

Manufacturer: CHEVROLET
Mfg Campaign: 11643626
Notice Date: Feb 19, 2025
Recall Date: Feb 19, 2025
General Motors, Llc
Campaign: 11642878 Other
Feb 15, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Def tank heater. I had one replaced @ 24K and another replaced 47K

Corrective Action:

Def tank heater. I had one replaced @ 24K and another replaced 47K

Additional Notes:

Def tank heater. I had one replaced @ 24K and another replaced 47K

Manufacturer: CHEVROLET
Mfg Campaign: 11642878
Notice Date: Feb 15, 2025
Recall Date: Feb 15, 2025
General Motors, Llc
Campaign: 11640476 Other
Feb 3, 2025
Defect Description:

FUEL SYSTEM, DIESEL

Potential Consequences:

The contact owns a 2020 Chevrolet Silverado. The contact stated that while attempting to remote start the vehicle, the vehicle failed to start. The contact was able to manually start the vehicle however, the message "Service Emissions System - Speed Limited to 65 MPH" was displayed. The contact stated while driving approximately 25 MPH, the "Check Engine” and “Speed Limit 65 MPH" messages were displayed. The contact heard an abnormal sound like air coming from the rear of the vehicle. The contact stated there was thick black smoke coming from the exhaust pipe. The contact returned to the residence. The contact had not taken the vehicle to the dealer or independent mechanic. The vehicle was not diagnosed. The contact had used a handheld scanner and became aware that the Reductant Heater circuits 1, 2, and 3 had short-circuited. The contact checked and observed that the wiring harness located under the vehicle near the fuel tank and the Diesel Exhaust Fluid (DEF) tank had melted. The vehicle was not repaired. The contact had researched online and related the failure to Technical Service Bulletin Number: N202300791 - Service Update Diesel Exhaust Fluid System (Fuel System, Diesel). The manufacturer was informed of the failure. The failure mileage was approximately 131,000.

Corrective Action:

The contact owns a 2020 Chevrolet Silverado. The contact stated that while attempting to remote start the vehicle, the vehicle failed to start. The contact was able to manually start the vehicle however, the message "Service Emissions System - Speed Limited to 65 MPH" was displayed. The contact stated while driving approximately 25 MPH, the "Check Engine” and “Speed Limit 65 MPH" messages were displayed. The contact heard an abnormal sound like air coming from the rear of the vehicle. The contact stated there was thick black smoke coming from the exhaust pipe. The contact returned to the residence. The contact had not taken the vehicle to the dealer or independent mechanic. The vehicle was not diagnosed. The contact had used a handheld scanner and became aware that the Reductant Heater circuits 1, 2, and 3 had short-circuited. The contact checked and observed that the wiring harness located under the vehicle near the fuel tank and the Diesel Exhaust Fluid (DEF) tank had melted. The vehicle was not repaired. The contact had researched online and related the failure to Technical Service Bulletin Number: N202300791 - Service Update Diesel Exhaust Fluid System (Fuel System, Diesel). The manufacturer was informed of the failure. The failure mileage was approximately 131,000.

Additional Notes:

The contact owns a 2020 Chevrolet Silverado. The contact stated that while attempting to remote start the vehicle, the vehicle failed to start. The contact was able to manually start the vehicle however, the message "Service Emissions System - Speed Limited to 65 MPH" was displayed. The contact stated while driving approximately 25 MPH, the "Check Engine” and “Speed Limit 65 MPH" messages were displayed. The contact heard an abnormal sound like air coming from the rear of the vehicle. The contact stated there was thick black smoke coming from the exhaust pipe. The contact returned to the residence. The contact had not taken the vehicle to the dealer or independent mechanic. The vehicle was not diagnosed. The contact had used a handheld scanner and became aware that the Reductant Heater circuits 1, 2, and 3 had short-circuited. The contact checked and observed that the wiring harness located under the vehicle near the fuel tank and the Diesel Exhaust Fluid (DEF) tank had melted. The vehicle was not repaired. The contact had researched online and related the failure to Technical Service Bulletin Number: N202300791 - Service Update Diesel Exhaust Fluid System (Fuel System, Diesel). The manufacturer was informed of the failure. The failure mileage was approximately 131,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11640476
Notice Date: Feb 3, 2025
Recall Date: Feb 3, 2025
General Motors, Llc
Campaign: 11640476 Other
Feb 3, 2025
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2020 Chevrolet Silverado. The contact stated that while attempting to remote start the vehicle, the vehicle failed to start. The contact was able to manually start the vehicle however, the message "Service Emissions System - Speed Limited to 65 MPH" was displayed. The contact stated while driving approximately 25 MPH, the "Check Engine” and “Speed Limit 65 MPH" messages were displayed. The contact heard an abnormal sound like air coming from the rear of the vehicle. The contact stated there was thick black smoke coming from the exhaust pipe. The contact returned to the residence. The contact had not taken the vehicle to the dealer or independent mechanic. The vehicle was not diagnosed. The contact had used a handheld scanner and became aware that the Reductant Heater circuits 1, 2, and 3 had short-circuited. The contact checked and observed that the wiring harness located under the vehicle near the fuel tank and the Diesel Exhaust Fluid (DEF) tank had melted. The vehicle was not repaired. The contact had researched online and related the failure to Technical Service Bulletin Number: N202300791 - Service Update Diesel Exhaust Fluid System (Fuel System, Diesel). The manufacturer was informed of the failure. The failure mileage was approximately 131,000.

Corrective Action:

The contact owns a 2020 Chevrolet Silverado. The contact stated that while attempting to remote start the vehicle, the vehicle failed to start. The contact was able to manually start the vehicle however, the message "Service Emissions System - Speed Limited to 65 MPH" was displayed. The contact stated while driving approximately 25 MPH, the "Check Engine” and “Speed Limit 65 MPH" messages were displayed. The contact heard an abnormal sound like air coming from the rear of the vehicle. The contact stated there was thick black smoke coming from the exhaust pipe. The contact returned to the residence. The contact had not taken the vehicle to the dealer or independent mechanic. The vehicle was not diagnosed. The contact had used a handheld scanner and became aware that the Reductant Heater circuits 1, 2, and 3 had short-circuited. The contact checked and observed that the wiring harness located under the vehicle near the fuel tank and the Diesel Exhaust Fluid (DEF) tank had melted. The vehicle was not repaired. The contact had researched online and related the failure to Technical Service Bulletin Number: N202300791 - Service Update Diesel Exhaust Fluid System (Fuel System, Diesel). The manufacturer was informed of the failure. The failure mileage was approximately 131,000.

Additional Notes:

The contact owns a 2020 Chevrolet Silverado. The contact stated that while attempting to remote start the vehicle, the vehicle failed to start. The contact was able to manually start the vehicle however, the message "Service Emissions System - Speed Limited to 65 MPH" was displayed. The contact stated while driving approximately 25 MPH, the "Check Engine” and “Speed Limit 65 MPH" messages were displayed. The contact heard an abnormal sound like air coming from the rear of the vehicle. The contact stated there was thick black smoke coming from the exhaust pipe. The contact returned to the residence. The contact had not taken the vehicle to the dealer or independent mechanic. The vehicle was not diagnosed. The contact had used a handheld scanner and became aware that the Reductant Heater circuits 1, 2, and 3 had short-circuited. The contact checked and observed that the wiring harness located under the vehicle near the fuel tank and the Diesel Exhaust Fluid (DEF) tank had melted. The vehicle was not repaired. The contact had researched online and related the failure to Technical Service Bulletin Number: N202300791 - Service Update Diesel Exhaust Fluid System (Fuel System, Diesel). The manufacturer was informed of the failure. The failure mileage was approximately 131,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11640476
Notice Date: Feb 3, 2025
Recall Date: Feb 3, 2025
General Motors, Llc
Campaign: 11639557 Other
Jan 30, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

We received a recall notice 4 weeks ago on our Chevrolet Silverado diesel truck. VIN:1GC4YPEY0LFXXXXXX. The National Highway Traffic Safety Administration Campaign 1D Number for this recall is 24V797. We can not get any answers from GM as to when it can be fixed. We use this truck for heavy towing constantly. We do not want to be in harms way. Can you help resolve this problem?

Corrective Action:

We received a recall notice 4 weeks ago on our Chevrolet Silverado diesel truck. VIN:1GC4YPEY0LFXXXXXX. The National Highway Traffic Safety Administration Campaign 1D Number for this recall is 24V797. We can not get any answers from GM as to when it can be fixed. We use this truck for heavy towing constantly. We do not want to be in harms way. Can you help resolve this problem?

Additional Notes:

We received a recall notice 4 weeks ago on our Chevrolet Silverado diesel truck. VIN:1GC4YPEY0LFXXXXXX. The National Highway Traffic Safety Administration Campaign 1D Number for this recall is 24V797. We can not get any answers from GM as to when it can be fixed. We use this truck for heavy towing constantly. We do not want to be in harms way. Can you help resolve this problem?

Manufacturer: CHEVROLET
Mfg Campaign: 11639557
Notice Date: Jan 30, 2025
Recall Date: Jan 30, 2025
General Motors, Llc
Campaign: 11639672 Other
Jan 30, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

1. Transmission recall N242454440 Chevy 2500hd Diesel Silverado 2020yr. Jan 2025 valve body inside transmission was replaced, recall pending, parts not available, NOT DONE. 2. Currently having this issue but no recall information found for my Vin...The "P22F9" engine code on a 2020 Chevy Silverado 2500 diesel indicates a recall related to the NOx sensor, specifically a "slow response" issue with the sensor, which the Engine Control Module (ECM) might not properly detect; this recall requires a software update to the ECM to address the problem. Key points about this recall: •Affected vehicles: Primarily 2020 Chevrolet Silverado 2500 and 3500 trucks with diesel engines, as well as similar GMC Sierra models. •Issue: The ECM may not accurately identify faults with the NOx sensor, potentially leading to emission issues and reduced engine performance. 3. P1089 fuel deceleration problem, several repairs were done but problem still persists. GM engineer's told dealership having problems with computer duplicated codes in memory. Engine light goes on and off over 50,000 miles, vehicle runs great and no gas found in oil. At one point engine light was off for 14,000 miles. *P1089 should definitely be a RECALL ITEM! MISC: Yes available for inspection. No safety problems as of yet. All repairs were done at dealerships and confirmed by dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO * I have contacted GM management staff in Michigan Mr. Craig Gidden, senior executive liaison, which referred me to CA customer service and supervisor, all to no avail, absolutely horrible customer service! They did not want to provide their contact information etc. *Contacted the GM arbitration department, they provided a case number but will not provide or respond to my emails for supervisor and GM legal department information.

Corrective Action:

1. Transmission recall N242454440 Chevy 2500hd Diesel Silverado 2020yr. Jan 2025 valve body inside transmission was replaced, recall pending, parts not available, NOT DONE. 2. Currently having this issue but no recall information found for my Vin...The "P22F9" engine code on a 2020 Chevy Silverado 2500 diesel indicates a recall related to the NOx sensor, specifically a "slow response" issue with the sensor, which the Engine Control Module (ECM) might not properly detect; this recall requires a software update to the ECM to address the problem. Key points about this recall: •Affected vehicles: Primarily 2020 Chevrolet Silverado 2500 and 3500 trucks with diesel engines, as well as similar GMC Sierra models. •Issue: The ECM may not accurately identify faults with the NOx sensor, potentially leading to emission issues and reduced engine performance. 3. P1089 fuel deceleration problem, several repairs were done but problem still persists. GM engineer's told dealership having problems with computer duplicated codes in memory. Engine light goes on and off over 50,000 miles, vehicle runs great and no gas found in oil. At one point engine light was off for 14,000 miles. *P1089 should definitely be a RECALL ITEM! MISC: Yes available for inspection. No safety problems as of yet. All repairs were done at dealerships and confirmed by dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO * I have contacted GM management staff in Michigan Mr. Craig Gidden, senior executive liaison, which referred me to CA customer service and supervisor, all to no avail, absolutely horrible customer service! They did not want to provide their contact information etc. *Contacted the GM arbitration department, they provided a case number but will not provide or respond to my emails for supervisor and GM legal department information.

Additional Notes:

1. Transmission recall N242454440 Chevy 2500hd Diesel Silverado 2020yr. Jan 2025 valve body inside transmission was replaced, recall pending, parts not available, NOT DONE. 2. Currently having this issue but no recall information found for my Vin...The "P22F9" engine code on a 2020 Chevy Silverado 2500 diesel indicates a recall related to the NOx sensor, specifically a "slow response" issue with the sensor, which the Engine Control Module (ECM) might not properly detect; this recall requires a software update to the ECM to address the problem. Key points about this recall: •Affected vehicles: Primarily 2020 Chevrolet Silverado 2500 and 3500 trucks with diesel engines, as well as similar GMC Sierra models. •Issue: The ECM may not accurately identify faults with the NOx sensor, potentially leading to emission issues and reduced engine performance. 3. P1089 fuel deceleration problem, several repairs were done but problem still persists. GM engineer's told dealership having problems with computer duplicated codes in memory. Engine light goes on and off over 50,000 miles, vehicle runs great and no gas found in oil. At one point engine light was off for 14,000 miles. *P1089 should definitely be a RECALL ITEM! MISC: Yes available for inspection. No safety problems as of yet. All repairs were done at dealerships and confirmed by dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO * I have contacted GM management staff in Michigan Mr. Craig Gidden, senior executive liaison, which referred me to CA customer service and supervisor, all to no avail, absolutely horrible customer service! They did not want to provide their contact information etc. *Contacted the GM arbitration department, they provided a case number but will not provide or respond to my emails for supervisor and GM legal department information.

Manufacturer: CHEVROLET
Mfg Campaign: 11639672
Notice Date: Jan 30, 2025
Recall Date: Jan 30, 2025
General Motors, Llc
Campaign: 11635869 Other
2 Vehicles Affected
Jan 14, 2025
Defect Description:

ENGINE

Potential Consequences:

In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface. In November 2024, my sister sent me an article about General Motors' massive recall due to rear wheel lock-up, which increased the risk of crashes. I contacted GM and learned that my truck was part of the recall. I reported the issues my truck was exhibiting, and GM instructed me to reach out to my dealer about the problem. However, I was informed that they did not have the parts to fix the issue and had no idea when they would receive them. I asked GM if they would provide me with a rental vehicle, but they declined, stating that if they offered a rental to me, they would have to provide one for others as well, which was not feasible due to the large number of affected vehicles. I explained that my truck is my daily driver for work, and I frequently transport my grandchildren in it. Driving the truck was hazardous given the issues it was already exhibiting. I was told to contact my dealer, and since my truck was under warranty, they should provide me with a rental. When I requested to speak with a manager, I was informed that they would only reiterate the same information. I then contacted my dealer, Sapaugh GM Country, located at 1435 McNutt St., Herculaneum, MO. I was informed that they do not have the parts. but they did a minor tweak which has caused more damage to my powertrain and engine.

Corrective Action:

In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface. In November 2024, my sister sent me an article about General Motors' massive recall due to rear wheel lock-up, which increased the risk of crashes. I contacted GM and learned that my truck was part of the recall. I reported the issues my truck was exhibiting, and GM instructed me to reach out to my dealer about the problem. However, I was informed that they did not have the parts to fix the issue and had no idea when they would receive them. I asked GM if they would provide me with a rental vehicle, but they declined, stating that if they offered a rental to me, they would have to provide one for others as well, which was not feasible due to the large number of affected vehicles. I explained that my truck is my daily driver for work, and I frequently transport my grandchildren in it. Driving the truck was hazardous given the issues it was already exhibiting. I was told to contact my dealer, and since my truck was under warranty, they should provide me with a rental. When I requested to speak with a manager, I was informed that they would only reiterate the same information. I then contacted my dealer, Sapaugh GM Country, located at 1435 McNutt St., Herculaneum, MO. I was informed that they do not have the parts. but they did a minor tweak which has caused more damage to my powertrain and engine.

Additional Notes:

In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface. In November 2024, my sister sent me an article about General Motors' massive recall due to rear wheel lock-up, which increased the risk of crashes. I contacted GM and learned that my truck was part of the recall. I reported the issues my truck was exhibiting, and GM instructed me to reach out to my dealer about the problem. However, I was informed that they did not have the parts to fix the issue and had no idea when they would receive them. I asked GM if they would provide me with a rental vehicle, but they declined, stating that if they offered a rental to me, they would have to provide one for others as well, which was not feasible due to the large number of affected vehicles. I explained that my truck is my daily driver for work, and I frequently transport my grandchildren in it. Driving the truck was hazardous given the issues it was already exhibiting. I was told to contact my dealer, and since my truck was under warranty, they should provide me with a rental. When I requested to speak with a manager, I was informed that they would only reiterate the same information. I then contacted my dealer, Sapaugh GM Country, located at 1435 McNutt St., Herculaneum, MO. I was informed that they do not have the parts. but they did a minor tweak which has caused more damage to my powertrain and engine.

Manufacturer: CHEVROLET
Mfg Campaign: 11635869
Notice Date: Jan 14, 2025
Recall Date: Jan 14, 2025
General Motors, Llc
Campaign: 11635869 Other
2 Vehicles Affected
Jan 14, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface. In November 2024, my sister sent me an article about General Motors' massive recall due to rear wheel lock-up, which increased the risk of crashes. I contacted GM and learned that my truck was part of the recall. I reported the issues my truck was exhibiting, and GM instructed me to reach out to my dealer about the problem. However, I was informed that they did not have the parts to fix the issue and had no idea when they would receive them. I asked GM if they would provide me with a rental vehicle, but they declined, stating that if they offered a rental to me, they would have to provide one for others as well, which was not feasible due to the large number of affected vehicles. I explained that my truck is my daily driver for work, and I frequently transport my grandchildren in it. Driving the truck was hazardous given the issues it was already exhibiting. I was told to contact my dealer, and since my truck was under warranty, they should provide me with a rental. When I requested to speak with a manager, I was informed that they would only reiterate the same information. I then contacted my dealer, Sapaugh GM Country, located at 1435 McNutt St., Herculaneum, MO. I was informed that they do not have the parts. but they did a minor tweak which has caused more damage to my powertrain and engine.

Corrective Action:

In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface. In November 2024, my sister sent me an article about General Motors' massive recall due to rear wheel lock-up, which increased the risk of crashes. I contacted GM and learned that my truck was part of the recall. I reported the issues my truck was exhibiting, and GM instructed me to reach out to my dealer about the problem. However, I was informed that they did not have the parts to fix the issue and had no idea when they would receive them. I asked GM if they would provide me with a rental vehicle, but they declined, stating that if they offered a rental to me, they would have to provide one for others as well, which was not feasible due to the large number of affected vehicles. I explained that my truck is my daily driver for work, and I frequently transport my grandchildren in it. Driving the truck was hazardous given the issues it was already exhibiting. I was told to contact my dealer, and since my truck was under warranty, they should provide me with a rental. When I requested to speak with a manager, I was informed that they would only reiterate the same information. I then contacted my dealer, Sapaugh GM Country, located at 1435 McNutt St., Herculaneum, MO. I was informed that they do not have the parts. but they did a minor tweak which has caused more damage to my powertrain and engine.

Additional Notes:

In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface. In November 2024, my sister sent me an article about General Motors' massive recall due to rear wheel lock-up, which increased the risk of crashes. I contacted GM and learned that my truck was part of the recall. I reported the issues my truck was exhibiting, and GM instructed me to reach out to my dealer about the problem. However, I was informed that they did not have the parts to fix the issue and had no idea when they would receive them. I asked GM if they would provide me with a rental vehicle, but they declined, stating that if they offered a rental to me, they would have to provide one for others as well, which was not feasible due to the large number of affected vehicles. I explained that my truck is my daily driver for work, and I frequently transport my grandchildren in it. Driving the truck was hazardous given the issues it was already exhibiting. I was told to contact my dealer, and since my truck was under warranty, they should provide me with a rental. When I requested to speak with a manager, I was informed that they would only reiterate the same information. I then contacted my dealer, Sapaugh GM Country, located at 1435 McNutt St., Herculaneum, MO. I was informed that they do not have the parts. but they did a minor tweak which has caused more damage to my powertrain and engine.

Manufacturer: CHEVROLET
Mfg Campaign: 11635869
Notice Date: Jan 14, 2025
Recall Date: Jan 14, 2025
General Motors, Llc
Campaign: 11635869 Other
2 Vehicles Affected
Jan 14, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface. In November 2024, my sister sent me an article about General Motors' massive recall due to rear wheel lock-up, which increased the risk of crashes. I contacted GM and learned that my truck was part of the recall. I reported the issues my truck was exhibiting, and GM instructed me to reach out to my dealer about the problem. However, I was informed that they did not have the parts to fix the issue and had no idea when they would receive them. I asked GM if they would provide me with a rental vehicle, but they declined, stating that if they offered a rental to me, they would have to provide one for others as well, which was not feasible due to the large number of affected vehicles. I explained that my truck is my daily driver for work, and I frequently transport my grandchildren in it. Driving the truck was hazardous given the issues it was already exhibiting. I was told to contact my dealer, and since my truck was under warranty, they should provide me with a rental. When I requested to speak with a manager, I was informed that they would only reiterate the same information. I then contacted my dealer, Sapaugh GM Country, located at 1435 McNutt St., Herculaneum, MO. I was informed that they do not have the parts. but they did a minor tweak which has caused more damage to my powertrain and engine.

Corrective Action:

In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface. In November 2024, my sister sent me an article about General Motors' massive recall due to rear wheel lock-up, which increased the risk of crashes. I contacted GM and learned that my truck was part of the recall. I reported the issues my truck was exhibiting, and GM instructed me to reach out to my dealer about the problem. However, I was informed that they did not have the parts to fix the issue and had no idea when they would receive them. I asked GM if they would provide me with a rental vehicle, but they declined, stating that if they offered a rental to me, they would have to provide one for others as well, which was not feasible due to the large number of affected vehicles. I explained that my truck is my daily driver for work, and I frequently transport my grandchildren in it. Driving the truck was hazardous given the issues it was already exhibiting. I was told to contact my dealer, and since my truck was under warranty, they should provide me with a rental. When I requested to speak with a manager, I was informed that they would only reiterate the same information. I then contacted my dealer, Sapaugh GM Country, located at 1435 McNutt St., Herculaneum, MO. I was informed that they do not have the parts. but they did a minor tweak which has caused more damage to my powertrain and engine.

Additional Notes:

In 2024, I noticed that my truck was experiencing rough shifts. It felt as if the back wheels were jerking over uneven ground, even though the vehicle was on a flat surface. In November 2024, my sister sent me an article about General Motors' massive recall due to rear wheel lock-up, which increased the risk of crashes. I contacted GM and learned that my truck was part of the recall. I reported the issues my truck was exhibiting, and GM instructed me to reach out to my dealer about the problem. However, I was informed that they did not have the parts to fix the issue and had no idea when they would receive them. I asked GM if they would provide me with a rental vehicle, but they declined, stating that if they offered a rental to me, they would have to provide one for others as well, which was not feasible due to the large number of affected vehicles. I explained that my truck is my daily driver for work, and I frequently transport my grandchildren in it. Driving the truck was hazardous given the issues it was already exhibiting. I was told to contact my dealer, and since my truck was under warranty, they should provide me with a rental. When I requested to speak with a manager, I was informed that they would only reiterate the same information. I then contacted my dealer, Sapaugh GM Country, located at 1435 McNutt St., Herculaneum, MO. I was informed that they do not have the parts. but they did a minor tweak which has caused more damage to my powertrain and engine.

Manufacturer: CHEVROLET
Mfg Campaign: 11635869
Notice Date: Jan 14, 2025
Recall Date: Jan 14, 2025
General Motors, Llc
Campaign: 11635321 Other
Jan 10, 2025
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer who replaced the fuel module and fuel tank. The failure eventually reoccurred, and the fuel rail sensor was replaced; however, the failure recurred intermittently. The manufacturer was notified of the failure. The failure mileage was 135,000.

Corrective Action:

The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer who replaced the fuel module and fuel tank. The failure eventually reoccurred, and the fuel rail sensor was replaced; however, the failure recurred intermittently. The manufacturer was notified of the failure. The failure mileage was 135,000.

Additional Notes:

The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer who replaced the fuel module and fuel tank. The failure eventually reoccurred, and the fuel rail sensor was replaced; however, the failure recurred intermittently. The manufacturer was notified of the failure. The failure mileage was 135,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11635321
Notice Date: Jan 10, 2025
Recall Date: Jan 10, 2025
General Motors, Llc
Campaign: 11634411 Other
Jan 6, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving 30-50 MPH on four occasions, the rear wheels locked up. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that a software update was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 81,381. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving 30-50 MPH on four occasions, the rear wheels locked up. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that a software update was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 81,381. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving 30-50 MPH on four occasions, the rear wheels locked up. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that a software update was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 81,381. VIN tool confirms parts not available.

Manufacturer: CHEVROLET
Mfg Campaign: 11634411
Notice Date: Jan 6, 2025
Recall Date: Jan 6, 2025
General Motors, Llc
Campaign: 11632544 Other
Dec 26, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2020 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2020 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: CHEVROLET
Mfg Campaign: 11632544
Notice Date: Dec 26, 2024
Recall Date: Dec 26, 2024
General Motors, Llc
Campaign: 11632008 Other
Dec 22, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Rear window leaking. There is mold inside vehicle.

Corrective Action:

Rear window leaking. There is mold inside vehicle.

Additional Notes:

Rear window leaking. There is mold inside vehicle.

Manufacturer: CHEVROLET
Mfg Campaign: 11632008
Notice Date: Dec 22, 2024
Recall Date: Dec 22, 2024
General Motors, Llc
Campaign: 11630636 Other
Dec 13, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2020 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2020 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: CHEVROLET
Mfg Campaign: 11630636
Notice Date: Dec 13, 2024
Recall Date: Dec 13, 2024
General Motors, Llc
Campaign: 11627457 Other
Nov 26, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The located dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2020 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The located dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2020 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The located dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: CHEVROLET
Mfg Campaign: 11627457
Notice Date: Nov 26, 2024
Recall Date: Nov 26, 2024

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