Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
Consumer Complaints
39 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving to work one day I came to an intersection and stopped. When I went to accelerate to take off my truck shuttered and made a loud noise. The truck immediately went into "Reduced Power Mode" with no warning. I could no longer drive the appropriate speed limit and had to constantly pull over to allow other vehicles to go by. This caused a traffic jam on narrow roads to get the vehicle to a safe spot. My truck only has 43,000 miles on it. The dealership confirmed that the truck has a bad valve body and needs to be replaced. The truck is currently sitting at the dealership and has been since May 15, 2025. As of today, July 18, 2025, GM still does not have an ETA on when the part to fix my truck will ship out.
Corrective Action:
While driving to work one day I came to an intersection and stopped. When I went to accelerate to take off my truck shuttered and made a loud noise. The truck immediately went into "Reduced Power Mode" with no warning. I could no longer drive the appropriate speed limit and had to constantly pull over to allow other vehicles to go by. This caused a traffic jam on narrow roads to get the vehicle to a safe spot. My truck only has 43,000 miles on it. The dealership confirmed that the truck has a bad valve body and needs to be replaced. The truck is currently sitting at the dealership and has been since May 15, 2025. As of today, July 18, 2025, GM still does not have an ETA on when the part to fix my truck will ship out.
Additional Notes:
While driving to work one day I came to an intersection and stopped. When I went to accelerate to take off my truck shuttered and made a loud noise. The truck immediately went into "Reduced Power Mode" with no warning. I could no longer drive the appropriate speed limit and had to constantly pull over to allow other vehicles to go by. This caused a traffic jam on narrow roads to get the vehicle to a safe spot. My truck only has 43,000 miles on it. The dealership confirmed that the truck has a bad valve body and needs to be replaced. The truck is currently sitting at the dealership and has been since May 15, 2025. As of today, July 18, 2025, GM still does not have an ETA on when the part to fix my truck will ship out.
Mfg Campaign: 11674444
Recall Date: Jul 18, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was on a two lane driving down the road and getting up to speed. I was still about 45 miles per hour on my way up to 55 mph my vehicle started de rating very fast as I’m driving and then my engine shut off. I had no control over my steering as I made a turn to get off the two-lane road because there was no shoulder. I had to turn the steering wheel really hard and was not able to control the vehicle at all because the engine shut down completely. Everything shut down. I was sticking out in the road. I have no clue yet. What caused it I had to get it towed to a dealership. I just thank God I wasn’t on an interstate but still I was on a two lane and had just topped over a small hill where nobody could see me when they topped the little hill. It could’ve been a very dangerous situation.
Corrective Action:
I was on a two lane driving down the road and getting up to speed. I was still about 45 miles per hour on my way up to 55 mph my vehicle started de rating very fast as I’m driving and then my engine shut off. I had no control over my steering as I made a turn to get off the two-lane road because there was no shoulder. I had to turn the steering wheel really hard and was not able to control the vehicle at all because the engine shut down completely. Everything shut down. I was sticking out in the road. I have no clue yet. What caused it I had to get it towed to a dealership. I just thank God I wasn’t on an interstate but still I was on a two lane and had just topped over a small hill where nobody could see me when they topped the little hill. It could’ve been a very dangerous situation.
Additional Notes:
I was on a two lane driving down the road and getting up to speed. I was still about 45 miles per hour on my way up to 55 mph my vehicle started de rating very fast as I’m driving and then my engine shut off. I had no control over my steering as I made a turn to get off the two-lane road because there was no shoulder. I had to turn the steering wheel really hard and was not able to control the vehicle at all because the engine shut down completely. Everything shut down. I was sticking out in the road. I have no clue yet. What caused it I had to get it towed to a dealership. I just thank God I wasn’t on an interstate but still I was on a two lane and had just topped over a small hill where nobody could see me when they topped the little hill. It could’ve been a very dangerous situation.
Mfg Campaign: 11674155
Recall Date: Jul 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was on a two lane driving down the road and getting up to speed. I was still about 45 miles per hour on my way up to 55 mph my vehicle started de rating very fast as I’m driving and then my engine shut off. I had no control over my steering as I made a turn to get off the two-lane road because there was no shoulder. I had to turn the steering wheel really hard and was not able to control the vehicle at all because the engine shut down completely. Everything shut down. I was sticking out in the road. I have no clue yet. What caused it I had to get it towed to a dealership. I just thank God I wasn’t on an interstate but still I was on a two lane and had just topped over a small hill where nobody could see me when they topped the little hill. It could’ve been a very dangerous situation.
Corrective Action:
I was on a two lane driving down the road and getting up to speed. I was still about 45 miles per hour on my way up to 55 mph my vehicle started de rating very fast as I’m driving and then my engine shut off. I had no control over my steering as I made a turn to get off the two-lane road because there was no shoulder. I had to turn the steering wheel really hard and was not able to control the vehicle at all because the engine shut down completely. Everything shut down. I was sticking out in the road. I have no clue yet. What caused it I had to get it towed to a dealership. I just thank God I wasn’t on an interstate but still I was on a two lane and had just topped over a small hill where nobody could see me when they topped the little hill. It could’ve been a very dangerous situation.
Additional Notes:
I was on a two lane driving down the road and getting up to speed. I was still about 45 miles per hour on my way up to 55 mph my vehicle started de rating very fast as I’m driving and then my engine shut off. I had no control over my steering as I made a turn to get off the two-lane road because there was no shoulder. I had to turn the steering wheel really hard and was not able to control the vehicle at all because the engine shut down completely. Everything shut down. I was sticking out in the road. I have no clue yet. What caused it I had to get it towed to a dealership. I just thank God I wasn’t on an interstate but still I was on a two lane and had just topped over a small hill where nobody could see me when they topped the little hill. It could’ve been a very dangerous situation.
Mfg Campaign: 11674155
Recall Date: Jul 17, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle says put in park when it’s already in park . My sons vehicle also does the same thing it’s a 1500 Silverado
Corrective Action:
My vehicle says put in park when it’s already in park . My sons vehicle also does the same thing it’s a 1500 Silverado
Additional Notes:
My vehicle says put in park when it’s already in park . My sons vehicle also does the same thing it’s a 1500 Silverado
Mfg Campaign: 11674156
Recall Date: Jul 17, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
“Shift to Park” warning light appears even when vehicle is in park. Faulty solenoid in steering column.
Corrective Action:
“Shift to Park” warning light appears even when vehicle is in park. Faulty solenoid in steering column.
Additional Notes:
“Shift to Park” warning light appears even when vehicle is in park. Faulty solenoid in steering column.
Mfg Campaign: 11674290
Recall Date: Jul 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
“Shift to Park” warning light appears even when vehicle is in park. Faulty solenoid in steering column.
Corrective Action:
“Shift to Park” warning light appears even when vehicle is in park. Faulty solenoid in steering column.
Additional Notes:
“Shift to Park” warning light appears even when vehicle is in park. Faulty solenoid in steering column.
Mfg Campaign: 11674290
Recall Date: Jul 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Sudden jerk power train and deceleration while driving and towing 5th wheel, immediate loss of power and could have been catastrophic. GM has a known defect that requires immediate attention and investigation to affirm this is a broad national problem with the Allison 10 speed 10L1000 transmission, specifically the defective transmission control valve body assembly. Do we have to wait for multiple family members to be killed or seriously injured due to this known defect? Time for action and resolution. My local dealer tells me this is bigger than anyone knows... why?
Corrective Action:
Sudden jerk power train and deceleration while driving and towing 5th wheel, immediate loss of power and could have been catastrophic. GM has a known defect that requires immediate attention and investigation to affirm this is a broad national problem with the Allison 10 speed 10L1000 transmission, specifically the defective transmission control valve body assembly. Do we have to wait for multiple family members to be killed or seriously injured due to this known defect? Time for action and resolution. My local dealer tells me this is bigger than anyone knows... why?
Additional Notes:
Sudden jerk power train and deceleration while driving and towing 5th wheel, immediate loss of power and could have been catastrophic. GM has a known defect that requires immediate attention and investigation to affirm this is a broad national problem with the Allison 10 speed 10L1000 transmission, specifically the defective transmission control valve body assembly. Do we have to wait for multiple family members to be killed or seriously injured due to this known defect? Time for action and resolution. My local dealer tells me this is bigger than anyone knows... why?
Mfg Campaign: 11671999
Recall Date: Jul 8, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving my truck it shifts into tow mode by itself, also on june 1st 2025 my truck shifted to 4 low by itself .
Corrective Action:
While driving my truck it shifts into tow mode by itself, also on june 1st 2025 my truck shifted to 4 low by itself .
Additional Notes:
While driving my truck it shifts into tow mode by itself, also on june 1st 2025 my truck shifted to 4 low by itself .
Mfg Campaign: 11664496
Recall Date: Jun 3, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Tailgate randomly opens and closes on its own. It will continue to do so until I start the truck up and then it will start doing it again as soon as I open my drivers side door. Also, the tailgate will no longer open by the button that is on the tailgate. The only way to open the tailgate is to push the button on the remote. And if you do that, the tailgate starts opening and closing again on its own.
Corrective Action:
Tailgate randomly opens and closes on its own. It will continue to do so until I start the truck up and then it will start doing it again as soon as I open my drivers side door. Also, the tailgate will no longer open by the button that is on the tailgate. The only way to open the tailgate is to push the button on the remote. And if you do that, the tailgate starts opening and closing again on its own.
Additional Notes:
Tailgate randomly opens and closes on its own. It will continue to do so until I start the truck up and then it will start doing it again as soon as I open my drivers side door. Also, the tailgate will no longer open by the button that is on the tailgate. The only way to open the tailgate is to push the button on the remote. And if you do that, the tailgate starts opening and closing again on its own.
Mfg Campaign: 11661843
Recall Date: May 19, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My truck has 50k miles and while driving down the road heard a loud pop and felt the truck jerk. Then the truck entered low power mode and the engine light turned on. I took it to the dealership and they are contributing it to the transmission valve body. Has been in the shop for 3 week so far and still no update when the part will be available.
Corrective Action:
My truck has 50k miles and while driving down the road heard a loud pop and felt the truck jerk. Then the truck entered low power mode and the engine light turned on. I took it to the dealership and they are contributing it to the transmission valve body. Has been in the shop for 3 week so far and still no update when the part will be available.
Additional Notes:
My truck has 50k miles and while driving down the road heard a loud pop and felt the truck jerk. Then the truck entered low power mode and the engine light turned on. I took it to the dealership and they are contributing it to the transmission valve body. Has been in the shop for 3 week so far and still no update when the part will be available.
Mfg Campaign: 11654998
Recall Date: Apr 16, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
GM ISSUED RECALL# N232426400 AND MY VEHICLE VIN HASN'T BEEN IDENTIFIED. MY TRUCK TAILGATE DOES THE EXACT THING THE RECALL WAS ISSUED FOR. GM TELLING ME THEY WONT DO ANYTHING BECUASE THE VIN HASNT BEEN IDENTIFIED, YET.
Corrective Action:
GM ISSUED RECALL# N232426400 AND MY VEHICLE VIN HASN'T BEEN IDENTIFIED. MY TRUCK TAILGATE DOES THE EXACT THING THE RECALL WAS ISSUED FOR. GM TELLING ME THEY WONT DO ANYTHING BECUASE THE VIN HASNT BEEN IDENTIFIED, YET.
Additional Notes:
GM ISSUED RECALL# N232426400 AND MY VEHICLE VIN HASN'T BEEN IDENTIFIED. MY TRUCK TAILGATE DOES THE EXACT THING THE RECALL WAS ISSUED FOR. GM TELLING ME THEY WONT DO ANYTHING BECUASE THE VIN HASNT BEEN IDENTIFIED, YET.
Mfg Campaign: 11652275
Recall Date: Apr 2, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Truck has less than. 30k miles on it. Went into limp mode, was less than a mile from home. Parked it had it towed to nearest dealer. They then informed me they have 4 other truck sitting and waiting for Gm to fix parts with allison 10 speed transmission valve body. Dealer says it is at least 4 month wait to get my truck back. I work out of this truck for my business, and still have to pay my $1260 truck payment monthly for a truck that I can't use. Then they tell me they cant give me a loaner truck, only a car that i have to pay out of pocket daily for since chevy only covers $44 a day and cheapest rental is at $50 a day. I cant move trailers and equipment with a car. Gm knows there is a problem with these transmissions and won't do anything about it. I bought new thinking I'd be doing okay with extra warranty, but here we are with no real solution. Please help!!!
Corrective Action:
Truck has less than. 30k miles on it. Went into limp mode, was less than a mile from home. Parked it had it towed to nearest dealer. They then informed me they have 4 other truck sitting and waiting for Gm to fix parts with allison 10 speed transmission valve body. Dealer says it is at least 4 month wait to get my truck back. I work out of this truck for my business, and still have to pay my $1260 truck payment monthly for a truck that I can't use. Then they tell me they cant give me a loaner truck, only a car that i have to pay out of pocket daily for since chevy only covers $44 a day and cheapest rental is at $50 a day. I cant move trailers and equipment with a car. Gm knows there is a problem with these transmissions and won't do anything about it. I bought new thinking I'd be doing okay with extra warranty, but here we are with no real solution. Please help!!!
Additional Notes:
Truck has less than. 30k miles on it. Went into limp mode, was less than a mile from home. Parked it had it towed to nearest dealer. They then informed me they have 4 other truck sitting and waiting for Gm to fix parts with allison 10 speed transmission valve body. Dealer says it is at least 4 month wait to get my truck back. I work out of this truck for my business, and still have to pay my $1260 truck payment monthly for a truck that I can't use. Then they tell me they cant give me a loaner truck, only a car that i have to pay out of pocket daily for since chevy only covers $44 a day and cheapest rental is at $50 a day. I cant move trailers and equipment with a car. Gm knows there is a problem with these transmissions and won't do anything about it. I bought new thinking I'd be doing okay with extra warranty, but here we are with no real solution. Please help!!!
Mfg Campaign: 11646442
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The car pulls to the left while driving. The steering wheel turned to the left when I stopped. I have taken it to the dealer three times but the problem is not resolved.
Corrective Action:
The car pulls to the left while driving. The steering wheel turned to the left when I stopped. I have taken it to the dealer three times but the problem is not resolved.
Additional Notes:
The car pulls to the left while driving. The steering wheel turned to the left when I stopped. I have taken it to the dealer three times but the problem is not resolved.
Mfg Campaign: 11639219
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car pulls to the left while driving. The steering wheel turned to the left when I stopped. I have taken it to the dealer three times but the problem is not resolved.
Corrective Action:
The car pulls to the left while driving. The steering wheel turned to the left when I stopped. I have taken it to the dealer three times but the problem is not resolved.
Additional Notes:
The car pulls to the left while driving. The steering wheel turned to the left when I stopped. I have taken it to the dealer three times but the problem is not resolved.
Mfg Campaign: 11639219
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The seat beat has been un-latching while driving. It is random when it occurs. No warnings come before this happens. Does not always need to be that I move for it to unlatch. I have been sitting still while driving and it has come undone. The seat belt has been cleaned out. No signs of defect or other damage. Available to be inspected..should be repaired free of charge as this is a life threatening issue.
Corrective Action:
The seat beat has been un-latching while driving. It is random when it occurs. No warnings come before this happens. Does not always need to be that I move for it to unlatch. I have been sitting still while driving and it has come undone. The seat belt has been cleaned out. No signs of defect or other damage. Available to be inspected..should be repaired free of charge as this is a life threatening issue.
Additional Notes:
The seat beat has been un-latching while driving. It is random when it occurs. No warnings come before this happens. Does not always need to be that I move for it to unlatch. I have been sitting still while driving and it has come undone. The seat belt has been cleaned out. No signs of defect or other damage. Available to be inspected..should be repaired free of charge as this is a life threatening issue.
Mfg Campaign: 11637010
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
This is not a failure, just a poor design for cold temperatures. The windshield wipers are set low on the windshield, below where the defroster can reach. When it is cold/snowing outside, (which it does a lot in the Alaskan interior), the wipers remove the melted water from the windshield and push it down to where the wipers sit in the off position. This causes a major buildup of ice very quickly and the wipers freeze to the glass and collect ice. Then, when the driver attempts to clear more melting snow, the ice that is frozen to the wipers just creates major streaking and poor visibility.
Corrective Action:
This is not a failure, just a poor design for cold temperatures. The windshield wipers are set low on the windshield, below where the defroster can reach. When it is cold/snowing outside, (which it does a lot in the Alaskan interior), the wipers remove the melted water from the windshield and push it down to where the wipers sit in the off position. This causes a major buildup of ice very quickly and the wipers freeze to the glass and collect ice. Then, when the driver attempts to clear more melting snow, the ice that is frozen to the wipers just creates major streaking and poor visibility.
Additional Notes:
This is not a failure, just a poor design for cold temperatures. The windshield wipers are set low on the windshield, below where the defroster can reach. When it is cold/snowing outside, (which it does a lot in the Alaskan interior), the wipers remove the melted water from the windshield and push it down to where the wipers sit in the off position. This causes a major buildup of ice very quickly and the wipers freeze to the glass and collect ice. Then, when the driver attempts to clear more melting snow, the ice that is frozen to the wipers just creates major streaking and poor visibility.
Mfg Campaign: 11628100
Recall Date: Nov 30, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact restarted the vehicle, but the light failed to turn off. While driving 45 MPH hauling a trailer, the vehicle failed to operate as needed and the transmission was making an abnormal clunking sound. The vehicle then went into SAFE Mode and failed to exceed 35 MPH. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the contact. The failure mileage was approximately 29,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact restarted the vehicle, but the light failed to turn off. While driving 45 MPH hauling a trailer, the vehicle failed to operate as needed and the transmission was making an abnormal clunking sound. The vehicle then went into SAFE Mode and failed to exceed 35 MPH. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the contact. The failure mileage was approximately 29,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact restarted the vehicle, but the light failed to turn off. While driving 45 MPH hauling a trailer, the vehicle failed to operate as needed and the transmission was making an abnormal clunking sound. The vehicle then went into SAFE Mode and failed to exceed 35 MPH. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the contact. The failure mileage was approximately 29,000.
Mfg Campaign: 11625011
Recall Date: Nov 13, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact restarted the vehicle, but the light failed to turn off. While driving 45 MPH hauling a trailer, the vehicle failed to operate as needed and the transmission was making an abnormal clunking sound. The vehicle then went into SAFE Mode and failed to exceed 35 MPH. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the contact. The failure mileage was approximately 29,000.
Corrective Action:
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact restarted the vehicle, but the light failed to turn off. While driving 45 MPH hauling a trailer, the vehicle failed to operate as needed and the transmission was making an abnormal clunking sound. The vehicle then went into SAFE Mode and failed to exceed 35 MPH. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the contact. The failure mileage was approximately 29,000.
Additional Notes:
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact restarted the vehicle, but the light failed to turn off. While driving 45 MPH hauling a trailer, the vehicle failed to operate as needed and the transmission was making an abnormal clunking sound. The vehicle then went into SAFE Mode and failed to exceed 35 MPH. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the contact. The failure mileage was approximately 29,000.
Mfg Campaign: 11625011
Recall Date: Nov 13, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Traveling 70mph on parkway, out of nowhere, the RPM start revving like the transmission had shifted into neutral, but it is still in Drive. Managed to get off at next exit allowing the Truck to coast. At stop sign, the Truck slams into first, slams into second, reaches 30mph and begins to do same problem and RPM’s rev like in neutral. Can not get the truck to go over 30mph of change any more gears. We did manage to take a 15 min ride to nearby Chevy Dealer. Dealer has confirmed no codes or check engine lights. After 1 full week in, no further information has been provided except at some point next week, it’s on the schedule to open the transmission. Vehicle is now stuck in Maryland. I did receive a rental to continue my way home that evening to SC.
Corrective Action:
Traveling 70mph on parkway, out of nowhere, the RPM start revving like the transmission had shifted into neutral, but it is still in Drive. Managed to get off at next exit allowing the Truck to coast. At stop sign, the Truck slams into first, slams into second, reaches 30mph and begins to do same problem and RPM’s rev like in neutral. Can not get the truck to go over 30mph of change any more gears. We did manage to take a 15 min ride to nearby Chevy Dealer. Dealer has confirmed no codes or check engine lights. After 1 full week in, no further information has been provided except at some point next week, it’s on the schedule to open the transmission. Vehicle is now stuck in Maryland. I did receive a rental to continue my way home that evening to SC.
Additional Notes:
Traveling 70mph on parkway, out of nowhere, the RPM start revving like the transmission had shifted into neutral, but it is still in Drive. Managed to get off at next exit allowing the Truck to coast. At stop sign, the Truck slams into first, slams into second, reaches 30mph and begins to do same problem and RPM’s rev like in neutral. Can not get the truck to go over 30mph of change any more gears. We did manage to take a 15 min ride to nearby Chevy Dealer. Dealer has confirmed no codes or check engine lights. After 1 full week in, no further information has been provided except at some point next week, it’s on the schedule to open the transmission. Vehicle is now stuck in Maryland. I did receive a rental to continue my way home that evening to SC.
Mfg Campaign: 11620912
Recall Date: Oct 20, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The vehicle mileage is 1,886. The vehicle steering command left or right turns had beautiful chime sound. The dealership could not find the signal chime commands. They claim that this vehicle doesn't have chime when turning right or left. This high-end truck has a lot features that dealership don't know about. This vehicle mileage is very good on the highway 22.4 miles per gallon.
Corrective Action:
The vehicle mileage is 1,886. The vehicle steering command left or right turns had beautiful chime sound. The dealership could not find the signal chime commands. They claim that this vehicle doesn't have chime when turning right or left. This high-end truck has a lot features that dealership don't know about. This vehicle mileage is very good on the highway 22.4 miles per gallon.
Additional Notes:
The vehicle mileage is 1,886. The vehicle steering command left or right turns had beautiful chime sound. The dealership could not find the signal chime commands. They claim that this vehicle doesn't have chime when turning right or left. This high-end truck has a lot features that dealership don't know about. This vehicle mileage is very good on the highway 22.4 miles per gallon.
Mfg Campaign: 11614317
Recall Date: Sep 12, 2024
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