Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349181
Recall Date: Sep 29, 2021
Consumer Complaints
23 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes really seem to be lacking stopping power unloaded and especially while towing a 30' gooseneck loaded. I even have the brake controller set to 10 and it really takes awhile to stop. I have to deliberately leave even more room in front of me to make sure I can stop.
Corrective Action:
The brakes really seem to be lacking stopping power unloaded and especially while towing a 30' gooseneck loaded. I even have the brake controller set to 10 and it really takes awhile to stop. I have to deliberately leave even more room in front of me to make sure I can stop.
Additional Notes:
The brakes really seem to be lacking stopping power unloaded and especially while towing a 30' gooseneck loaded. I even have the brake controller set to 10 and it really takes awhile to stop. I have to deliberately leave even more room in front of me to make sure I can stop.
Mfg Campaign: 11675338
Recall Date: Jul 22, 2025
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that the tailgate intermittently opened while driving at various speeds. Upon investigation, the contact discovered that the failure was related to the tailgate electronic switch, allowing the tailgate to open or close independently. The contact was concerned that the tailgate could present a hazard to other drivers if the tailgate opened unexpectedly. The dealer was notified of the failure and provided the contact with an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that the tailgate intermittently opened while driving at various speeds. Upon investigation, the contact discovered that the failure was related to the tailgate electronic switch, allowing the tailgate to open or close independently. The contact was concerned that the tailgate could present a hazard to other drivers if the tailgate opened unexpectedly. The dealer was notified of the failure and provided the contact with an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that the tailgate intermittently opened while driving at various speeds. Upon investigation, the contact discovered that the failure was related to the tailgate electronic switch, allowing the tailgate to open or close independently. The contact was concerned that the tailgate could present a hazard to other drivers if the tailgate opened unexpectedly. The dealer was notified of the failure and provided the contact with an estimate for the repair. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.
Mfg Campaign: 11674525
Recall Date: Jul 18, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I was driving on freeway in rain, rear end of truck kicked out sideways due to hydroplane, I hit the cement median in the front of truck, spun around and the back end also hit median. I have $25,000 in damage and the frame is bent in 3 locations, however airbags didn't deploy. 1) Airbags didn't deploy, and yes available for inspection. 2) I think airbags should have gone off, all 4 of us hit our heads on something. 3) No, I mentioned it to them, but nothing has been done. 4) No inspection has been completed. 5) No, there were no warning lights or messages prior to the failure.
Corrective Action:
I was driving on freeway in rain, rear end of truck kicked out sideways due to hydroplane, I hit the cement median in the front of truck, spun around and the back end also hit median. I have $25,000 in damage and the frame is bent in 3 locations, however airbags didn't deploy. 1) Airbags didn't deploy, and yes available for inspection. 2) I think airbags should have gone off, all 4 of us hit our heads on something. 3) No, I mentioned it to them, but nothing has been done. 4) No inspection has been completed. 5) No, there were no warning lights or messages prior to the failure.
Additional Notes:
I was driving on freeway in rain, rear end of truck kicked out sideways due to hydroplane, I hit the cement median in the front of truck, spun around and the back end also hit median. I have $25,000 in damage and the frame is bent in 3 locations, however airbags didn't deploy. 1) Airbags didn't deploy, and yes available for inspection. 2) I think airbags should have gone off, all 4 of us hit our heads on something. 3) No, I mentioned it to them, but nothing has been done. 4) No inspection has been completed. 5) No, there were no warning lights or messages prior to the failure.
Mfg Campaign: 11674207
Recall Date: Jul 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I recieved a recall notice for this vehicle. When I went to my local dealership {Michael Hohl GMC Carson City Nevada} I was told that I would be better off to wait until my transmission fails because the repair parts are almost non existant. I am now reluctant to drive my $90,000 truck because of an inevitable rear wheel lockup situation.
Corrective Action:
I recieved a recall notice for this vehicle. When I went to my local dealership {Michael Hohl GMC Carson City Nevada} I was told that I would be better off to wait until my transmission fails because the repair parts are almost non existant. I am now reluctant to drive my $90,000 truck because of an inevitable rear wheel lockup situation.
Additional Notes:
I recieved a recall notice for this vehicle. When I went to my local dealership {Michael Hohl GMC Carson City Nevada} I was told that I would be better off to wait until my transmission fails because the repair parts are almost non existant. I am now reluctant to drive my $90,000 truck because of an inevitable rear wheel lockup situation.
Mfg Campaign: 11672825
Recall Date: Jul 11, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Pulled in drive way and tailgate open light came on and noises was coming from rear or truck. I have a bed cover so I could not see tailgate but it was beeping, going up and down on it own. I finally pulled the fuse to get it stopped. Seen the recall and though all would be good BUT NO they say my truck is not on recall list evan though its doing the exact thing recall is for.
Corrective Action:
Pulled in drive way and tailgate open light came on and noises was coming from rear or truck. I have a bed cover so I could not see tailgate but it was beeping, going up and down on it own. I finally pulled the fuse to get it stopped. Seen the recall and though all would be good BUT NO they say my truck is not on recall list evan though its doing the exact thing recall is for.
Additional Notes:
Pulled in drive way and tailgate open light came on and noises was coming from rear or truck. I have a bed cover so I could not see tailgate but it was beeping, going up and down on it own. I finally pulled the fuse to get it stopped. Seen the recall and though all would be good BUT NO they say my truck is not on recall list evan though its doing the exact thing recall is for.
Mfg Campaign: 11668484
Recall Date: Jun 22, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. No warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the intercooler pipes and turbo intercooler hoses needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. No warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the intercooler pipes and turbo intercooler hoses needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. No warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed that the intercooler pipes and turbo intercooler hoses needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.
Mfg Campaign: 11658172
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My 2022 Chevy Silverado has been to 4 different GMC/Chevrolet Dealerships since August 2024 and is currently broken down in Indiana at Sauers Buick GMC Although, it has been to 4 different dealerships to confirm there is a Faulty Part of the Transmission, Part # 24048701 A Body Control Valve, i have been on the waiting List since August 2024 for this part at 4 different dealers ships Some days it drives fine, and others it will flash a message that it is in Reduced Power Mode and it will not shift properly at this point There is no parts available, so i have continued to drive my truck since i am making payments on it. It Broke down and would not shift into Gear on October 31, 2024 in Indiana. At that point It flashed an error message that the Transmission was Hot. I called for a tow truck and had AAA tow it to the closes GMC Dealer Today is November 14, 2024, it has been at the same Dealership for 2 weeks with No Eta from the dealership or GMC corporate as to when it will be fixed. Since it has been undriveable for 2 weeks, what is my course of action? Since the Body Control Valve Part # 24048701, is not available, i am seeking a full transmission replacement which I am also waiting for an answer on
Corrective Action:
My 2022 Chevy Silverado has been to 4 different GMC/Chevrolet Dealerships since August 2024 and is currently broken down in Indiana at Sauers Buick GMC Although, it has been to 4 different dealerships to confirm there is a Faulty Part of the Transmission, Part # 24048701 A Body Control Valve, i have been on the waiting List since August 2024 for this part at 4 different dealers ships Some days it drives fine, and others it will flash a message that it is in Reduced Power Mode and it will not shift properly at this point There is no parts available, so i have continued to drive my truck since i am making payments on it. It Broke down and would not shift into Gear on October 31, 2024 in Indiana. At that point It flashed an error message that the Transmission was Hot. I called for a tow truck and had AAA tow it to the closes GMC Dealer Today is November 14, 2024, it has been at the same Dealership for 2 weeks with No Eta from the dealership or GMC corporate as to when it will be fixed. Since it has been undriveable for 2 weeks, what is my course of action? Since the Body Control Valve Part # 24048701, is not available, i am seeking a full transmission replacement which I am also waiting for an answer on
Additional Notes:
My 2022 Chevy Silverado has been to 4 different GMC/Chevrolet Dealerships since August 2024 and is currently broken down in Indiana at Sauers Buick GMC Although, it has been to 4 different dealerships to confirm there is a Faulty Part of the Transmission, Part # 24048701 A Body Control Valve, i have been on the waiting List since August 2024 for this part at 4 different dealers ships Some days it drives fine, and others it will flash a message that it is in Reduced Power Mode and it will not shift properly at this point There is no parts available, so i have continued to drive my truck since i am making payments on it. It Broke down and would not shift into Gear on October 31, 2024 in Indiana. At that point It flashed an error message that the Transmission was Hot. I called for a tow truck and had AAA tow it to the closes GMC Dealer Today is November 14, 2024, it has been at the same Dealership for 2 weeks with No Eta from the dealership or GMC corporate as to when it will be fixed. Since it has been undriveable for 2 weeks, what is my course of action? Since the Body Control Valve Part # 24048701, is not available, i am seeking a full transmission replacement which I am also waiting for an answer on
Mfg Campaign: 11625346
Recall Date: Nov 14, 2024
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
My 2022 Chevy Silverado has been to 4 different GMC/Chevrolet Dealerships since August 2024 and is currently broken down in Indiana at Sauers Buick GMC Although, it has been to 4 different dealerships to confirm there is a Faulty Part of the Transmission, Part # 24048701 A Body Control Valve, i have been on the waiting List since August 2024 for this part at 4 different dealers ships Some days it drives fine, and others it will flash a message that it is in Reduced Power Mode and it will not shift properly at this point There is no parts available, so i have continued to drive my truck since i am making payments on it. It Broke down and would not shift into Gear on October 31, 2024 in Indiana. At that point It flashed an error message that the Transmission was Hot. I called for a tow truck and had AAA tow it to the closes GMC Dealer Today is November 14, 2024, it has been at the same Dealership for 2 weeks with No Eta from the dealership or GMC corporate as to when it will be fixed. Since it has been undriveable for 2 weeks, what is my course of action? Since the Body Control Valve Part # 24048701, is not available, i am seeking a full transmission replacement which I am also waiting for an answer on
Corrective Action:
My 2022 Chevy Silverado has been to 4 different GMC/Chevrolet Dealerships since August 2024 and is currently broken down in Indiana at Sauers Buick GMC Although, it has been to 4 different dealerships to confirm there is a Faulty Part of the Transmission, Part # 24048701 A Body Control Valve, i have been on the waiting List since August 2024 for this part at 4 different dealers ships Some days it drives fine, and others it will flash a message that it is in Reduced Power Mode and it will not shift properly at this point There is no parts available, so i have continued to drive my truck since i am making payments on it. It Broke down and would not shift into Gear on October 31, 2024 in Indiana. At that point It flashed an error message that the Transmission was Hot. I called for a tow truck and had AAA tow it to the closes GMC Dealer Today is November 14, 2024, it has been at the same Dealership for 2 weeks with No Eta from the dealership or GMC corporate as to when it will be fixed. Since it has been undriveable for 2 weeks, what is my course of action? Since the Body Control Valve Part # 24048701, is not available, i am seeking a full transmission replacement which I am also waiting for an answer on
Additional Notes:
My 2022 Chevy Silverado has been to 4 different GMC/Chevrolet Dealerships since August 2024 and is currently broken down in Indiana at Sauers Buick GMC Although, it has been to 4 different dealerships to confirm there is a Faulty Part of the Transmission, Part # 24048701 A Body Control Valve, i have been on the waiting List since August 2024 for this part at 4 different dealers ships Some days it drives fine, and others it will flash a message that it is in Reduced Power Mode and it will not shift properly at this point There is no parts available, so i have continued to drive my truck since i am making payments on it. It Broke down and would not shift into Gear on October 31, 2024 in Indiana. At that point It flashed an error message that the Transmission was Hot. I called for a tow truck and had AAA tow it to the closes GMC Dealer Today is November 14, 2024, it has been at the same Dealership for 2 weeks with No Eta from the dealership or GMC corporate as to when it will be fixed. Since it has been undriveable for 2 weeks, what is my course of action? Since the Body Control Valve Part # 24048701, is not available, i am seeking a full transmission replacement which I am also waiting for an answer on
Mfg Campaign: 11625346
Recall Date: Nov 14, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the tailgate would lower independently. Additionally, the contact stated the failure had been occurring from the day of the vehicle purchase and had gradually worsened. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 43,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the tailgate would lower independently. Additionally, the contact stated the failure had been occurring from the day of the vehicle purchase and had gradually worsened. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 43,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the tailgate would lower independently. Additionally, the contact stated the failure had been occurring from the day of the vehicle purchase and had gradually worsened. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 43,000.
Mfg Campaign: 11620583
Recall Date: Oct 18, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the tailgate would lower independently. Additionally, the contact stated the failure had been occurring from the day of the vehicle purchase and had gradually worsened. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 43,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the tailgate would lower independently. Additionally, the contact stated the failure had been occurring from the day of the vehicle purchase and had gradually worsened. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 43,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the tailgate would lower independently. Additionally, the contact stated the failure had been occurring from the day of the vehicle purchase and had gradually worsened. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 43,000.
Mfg Campaign: 11620583
Recall Date: Oct 18, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The onstart module stopped working, no internet or gps conection is working, also the emergency call system is disabled, Onstart systems is disabled due the telematic control module fault..
Corrective Action:
The onstart module stopped working, no internet or gps conection is working, also the emergency call system is disabled, Onstart systems is disabled due the telematic control module fault..
Additional Notes:
The onstart module stopped working, no internet or gps conection is working, also the emergency call system is disabled, Onstart systems is disabled due the telematic control module fault..
Mfg Campaign: 11592177
Recall Date: Jun 3, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The onstart module stopped working, no internet or gps conection is working, also the emergency call system is disabled, Onstart systems is disabled due the telematic control module fault..
Corrective Action:
The onstart module stopped working, no internet or gps conection is working, also the emergency call system is disabled, Onstart systems is disabled due the telematic control module fault..
Additional Notes:
The onstart module stopped working, no internet or gps conection is working, also the emergency call system is disabled, Onstart systems is disabled due the telematic control module fault..
Mfg Campaign: 11592177
Recall Date: Jun 3, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while the vehicle was in park(P), the tailgate opened unintendedly. There was no warning light illuminated. The contact stated that the failure was with the tailgate electronic switch. The contact was concerned that the vehicle could present a hazard for other drivers on the roadway should the tailgate open unintendedly. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while the vehicle was in park(P), the tailgate opened unintendedly. There was no warning light illuminated. The contact stated that the failure was with the tailgate electronic switch. The contact was concerned that the vehicle could present a hazard for other drivers on the roadway should the tailgate open unintendedly. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while the vehicle was in park(P), the tailgate opened unintendedly. There was no warning light illuminated. The contact stated that the failure was with the tailgate electronic switch. The contact was concerned that the vehicle could present a hazard for other drivers on the roadway should the tailgate open unintendedly. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Mfg Campaign: 11587902
Recall Date: May 9, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while the vehicle was in park(P), the tailgate opened unintendedly. There was no warning light illuminated. The contact stated that the failure was with the tailgate electronic switch. The contact was concerned that the vehicle could present a hazard for other drivers on the roadway should the tailgate open unintendedly. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while the vehicle was in park(P), the tailgate opened unintendedly. There was no warning light illuminated. The contact stated that the failure was with the tailgate electronic switch. The contact was concerned that the vehicle could present a hazard for other drivers on the roadway should the tailgate open unintendedly. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while the vehicle was in park(P), the tailgate opened unintendedly. There was no warning light illuminated. The contact stated that the failure was with the tailgate electronic switch. The contact was concerned that the vehicle could present a hazard for other drivers on the roadway should the tailgate open unintendedly. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Mfg Campaign: 11587902
Recall Date: May 9, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while the vehicle was in park(P), the tailgate opened unintendedly. There was no warning light illuminated. The contact stated that the failure was with the tailgate electronic switch. The contact was concerned that the vehicle could present a hazard for other drivers on the roadway should the tailgate open unintendedly. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while the vehicle was in park(P), the tailgate opened unintendedly. There was no warning light illuminated. The contact stated that the failure was with the tailgate electronic switch. The contact was concerned that the vehicle could present a hazard for other drivers on the roadway should the tailgate open unintendedly. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while the vehicle was in park(P), the tailgate opened unintendedly. There was no warning light illuminated. The contact stated that the failure was with the tailgate electronic switch. The contact was concerned that the vehicle could present a hazard for other drivers on the roadway should the tailgate open unintendedly. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Mfg Campaign: 11587902
Recall Date: May 9, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Message will appear that states : trailer brake system needs serviced “ When that appears and I am currently towing a trailer I lose all power to trailer including the brakes. I can’t signal I can’t use the trailer brakes. I’m towing 14,000 lbs and when I’m going down a 6% grade this is very dangerous. I have had vehicle in twice for this issue , first time I was told they replaced a controller, 2nd time they said no problems detected. For me to lose all power to tow vehicle is unacceptable and extremely dangerous
Corrective Action:
Message will appear that states : trailer brake system needs serviced “ When that appears and I am currently towing a trailer I lose all power to trailer including the brakes. I can’t signal I can’t use the trailer brakes. I’m towing 14,000 lbs and when I’m going down a 6% grade this is very dangerous. I have had vehicle in twice for this issue , first time I was told they replaced a controller, 2nd time they said no problems detected. For me to lose all power to tow vehicle is unacceptable and extremely dangerous
Additional Notes:
Message will appear that states : trailer brake system needs serviced “ When that appears and I am currently towing a trailer I lose all power to trailer including the brakes. I can’t signal I can’t use the trailer brakes. I’m towing 14,000 lbs and when I’m going down a 6% grade this is very dangerous. I have had vehicle in twice for this issue , first time I was told they replaced a controller, 2nd time they said no problems detected. For me to lose all power to tow vehicle is unacceptable and extremely dangerous
Mfg Campaign: 11574193
Recall Date: Feb 27, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Potential Consequences:
Message will appear that states : trailer brake system needs serviced “ When that appears and I am currently towing a trailer I lose all power to trailer including the brakes. I can’t signal I can’t use the trailer brakes. I’m towing 14,000 lbs and when I’m going down a 6% grade this is very dangerous. I have had vehicle in twice for this issue , first time I was told they replaced a controller, 2nd time they said no problems detected. For me to lose all power to tow vehicle is unacceptable and extremely dangerous
Corrective Action:
Message will appear that states : trailer brake system needs serviced “ When that appears and I am currently towing a trailer I lose all power to trailer including the brakes. I can’t signal I can’t use the trailer brakes. I’m towing 14,000 lbs and when I’m going down a 6% grade this is very dangerous. I have had vehicle in twice for this issue , first time I was told they replaced a controller, 2nd time they said no problems detected. For me to lose all power to tow vehicle is unacceptable and extremely dangerous
Additional Notes:
Message will appear that states : trailer brake system needs serviced “ When that appears and I am currently towing a trailer I lose all power to trailer including the brakes. I can’t signal I can’t use the trailer brakes. I’m towing 14,000 lbs and when I’m going down a 6% grade this is very dangerous. I have had vehicle in twice for this issue , first time I was told they replaced a controller, 2nd time they said no problems detected. For me to lose all power to tow vehicle is unacceptable and extremely dangerous
Mfg Campaign: 11574193
Recall Date: Feb 27, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Message will appear that states : trailer brake system needs serviced “ When that appears and I am currently towing a trailer I lose all power to trailer including the brakes. I can’t signal I can’t use the trailer brakes. I’m towing 14,000 lbs and when I’m going down a 6% grade this is very dangerous. I have had vehicle in twice for this issue , first time I was told they replaced a controller, 2nd time they said no problems detected. For me to lose all power to tow vehicle is unacceptable and extremely dangerous
Corrective Action:
Message will appear that states : trailer brake system needs serviced “ When that appears and I am currently towing a trailer I lose all power to trailer including the brakes. I can’t signal I can’t use the trailer brakes. I’m towing 14,000 lbs and when I’m going down a 6% grade this is very dangerous. I have had vehicle in twice for this issue , first time I was told they replaced a controller, 2nd time they said no problems detected. For me to lose all power to tow vehicle is unacceptable and extremely dangerous
Additional Notes:
Message will appear that states : trailer brake system needs serviced “ When that appears and I am currently towing a trailer I lose all power to trailer including the brakes. I can’t signal I can’t use the trailer brakes. I’m towing 14,000 lbs and when I’m going down a 6% grade this is very dangerous. I have had vehicle in twice for this issue , first time I was told they replaced a controller, 2nd time they said no problems detected. For me to lose all power to tow vehicle is unacceptable and extremely dangerous
Mfg Campaign: 11574193
Recall Date: Feb 27, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
ATC LED Trailer running lights drop out after 2 or so hours of operation. The Trailer is being towed by a 2022 Silverado High Country 3500. I have had the Silverado into Serra Whelan Chevrolet to check the trucks trailer lighting system, said they thought it was the trailer, on 5/10/22. Talked with the service person there and he recommended I purchase a Curt resistance jumper plug part number 57003 because this is an issue with the truck not being able to see the low current drawing LED running lights. I bought the Curt part number 57003 and installed it between the truck and trailer plug. The running lights now drop our after about two hours of operation. I contacted Chevrolet customer service and started an issue # 9-10551955094 on 08/24/2023. Am going to try having Serra Whelan Chevrolet look at the trucks light circuit again. This is a serious safety issue, no trailer tail lights at night. This is an open issue not resolved by GM, I can only safely drive this trailer truck combination during the day, running lights drop out after around two hours of truck trailer operation...no solution has been found as yet.
Corrective Action:
ATC LED Trailer running lights drop out after 2 or so hours of operation. The Trailer is being towed by a 2022 Silverado High Country 3500. I have had the Silverado into Serra Whelan Chevrolet to check the trucks trailer lighting system, said they thought it was the trailer, on 5/10/22. Talked with the service person there and he recommended I purchase a Curt resistance jumper plug part number 57003 because this is an issue with the truck not being able to see the low current drawing LED running lights. I bought the Curt part number 57003 and installed it between the truck and trailer plug. The running lights now drop our after about two hours of operation. I contacted Chevrolet customer service and started an issue # 9-10551955094 on 08/24/2023. Am going to try having Serra Whelan Chevrolet look at the trucks light circuit again. This is a serious safety issue, no trailer tail lights at night. This is an open issue not resolved by GM, I can only safely drive this trailer truck combination during the day, running lights drop out after around two hours of truck trailer operation...no solution has been found as yet.
Additional Notes:
ATC LED Trailer running lights drop out after 2 or so hours of operation. The Trailer is being towed by a 2022 Silverado High Country 3500. I have had the Silverado into Serra Whelan Chevrolet to check the trucks trailer lighting system, said they thought it was the trailer, on 5/10/22. Talked with the service person there and he recommended I purchase a Curt resistance jumper plug part number 57003 because this is an issue with the truck not being able to see the low current drawing LED running lights. I bought the Curt part number 57003 and installed it between the truck and trailer plug. The running lights now drop our after about two hours of operation. I contacted Chevrolet customer service and started an issue # 9-10551955094 on 08/24/2023. Am going to try having Serra Whelan Chevrolet look at the trucks light circuit again. This is a serious safety issue, no trailer tail lights at night. This is an open issue not resolved by GM, I can only safely drive this trailer truck combination during the day, running lights drop out after around two hours of truck trailer operation...no solution has been found as yet.
Mfg Campaign: 11540572
Recall Date: Aug 24, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The auto dimming mirrors have no shut off on them. At night they dim so much you can’t see out of the mirrors. This is so bad I quit driving this truck at night after jack knifing my trailer when my porch light dimmed my mirrors.
Corrective Action:
The auto dimming mirrors have no shut off on them. At night they dim so much you can’t see out of the mirrors. This is so bad I quit driving this truck at night after jack knifing my trailer when my porch light dimmed my mirrors.
Additional Notes:
The auto dimming mirrors have no shut off on them. At night they dim so much you can’t see out of the mirrors. This is so bad I quit driving this truck at night after jack knifing my trailer when my porch light dimmed my mirrors.
Mfg Campaign: 11514333
Recall Date: Mar 28, 2023
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Valencia, CA • 36 yrs
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