Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242469160
Recall Date: Nov 26, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232414720
Recall Date: Aug 3, 2023
Consumer Complaints
44 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Occasionally, after starting engine and applying brake pedal to shift into drive from park, engine rpm increases to over 1500rpm, and with full brake pedal applied rear wheels will spin while front brakes remain engaged and front wheels remain stationary. This has happened in a parked garage and rear wheels spun on dry concrete. Adding additional brake pedal pressure did not stop rear wheels from turning. This could result in a very dangerous situation and cause the vehicle to surge forward with little warning to driver allowing the vehicle to strike an object or bystander. When this occurred, brake pedal was firmly pressed and foot was completely off of the accelerator pedal. Each time this occurred I had to quickly shift vehicle into park to correct the situation. When shifted into park, the transmission parking pawl could be heard ratcheting. It is my belief that if four wheel drive was engaged, vehicle would move and overpower brakes when this occurs.
Corrective Action:
Occasionally, after starting engine and applying brake pedal to shift into drive from park, engine rpm increases to over 1500rpm, and with full brake pedal applied rear wheels will spin while front brakes remain engaged and front wheels remain stationary. This has happened in a parked garage and rear wheels spun on dry concrete. Adding additional brake pedal pressure did not stop rear wheels from turning. This could result in a very dangerous situation and cause the vehicle to surge forward with little warning to driver allowing the vehicle to strike an object or bystander. When this occurred, brake pedal was firmly pressed and foot was completely off of the accelerator pedal. Each time this occurred I had to quickly shift vehicle into park to correct the situation. When shifted into park, the transmission parking pawl could be heard ratcheting. It is my belief that if four wheel drive was engaged, vehicle would move and overpower brakes when this occurs.
Additional Notes:
Occasionally, after starting engine and applying brake pedal to shift into drive from park, engine rpm increases to over 1500rpm, and with full brake pedal applied rear wheels will spin while front brakes remain engaged and front wheels remain stationary. This has happened in a parked garage and rear wheels spun on dry concrete. Adding additional brake pedal pressure did not stop rear wheels from turning. This could result in a very dangerous situation and cause the vehicle to surge forward with little warning to driver allowing the vehicle to strike an object or bystander. When this occurred, brake pedal was firmly pressed and foot was completely off of the accelerator pedal. Each time this occurred I had to quickly shift vehicle into park to correct the situation. When shifted into park, the transmission parking pawl could be heard ratcheting. It is my belief that if four wheel drive was engaged, vehicle would move and overpower brakes when this occurs.
Mfg Campaign: 11589351
Recall Date: May 17, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Wiper totally quits working when using it. May start again and may not. So far dealer has not fully solved problem
Corrective Action:
Wiper totally quits working when using it. May start again and may not. So far dealer has not fully solved problem
Additional Notes:
Wiper totally quits working when using it. May start again and may not. So far dealer has not fully solved problem
Mfg Campaign: 11583679
Recall Date: Apr 17, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.
Corrective Action:
I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.
Additional Notes:
I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.
Mfg Campaign: 11582079
Recall Date: Apr 10, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.
Corrective Action:
I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.
Additional Notes:
I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.
Mfg Campaign: 11582079
Recall Date: Apr 10, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.
Corrective Action:
I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.
Additional Notes:
I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.
Mfg Campaign: 11582079
Recall Date: Apr 10, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is an electrical / turn signal and trailering issue. Not towing- the right turn signal gives a rapid flash when the automatic headlights are activated or in off position. The rapid flash goes away when manual headlights are used both running lights and on. Although the light still works with a rapid blink, there is a dash error message and it’s impossible to know while driving if the error is real or not. This issue is intermittent when auto headlights are selected. Towing- bigger safety issue. The trailer lights only work properly when headlights are in auto mode and daylight. When it gets dark, the headlights turn on and error messages happen and trailer lights go out. There are also error messages when manual running lights or manual lights are activated. Thus it appears there is no way to tow an RV safely at night. This did not occur on my 2021 Chevy 3500. These issues are wide spread but GM is doing nothing about it. Please help me, the other owners, and the public from these dangerous vehicles.
Corrective Action:
There is an electrical / turn signal and trailering issue. Not towing- the right turn signal gives a rapid flash when the automatic headlights are activated or in off position. The rapid flash goes away when manual headlights are used both running lights and on. Although the light still works with a rapid blink, there is a dash error message and it’s impossible to know while driving if the error is real or not. This issue is intermittent when auto headlights are selected. Towing- bigger safety issue. The trailer lights only work properly when headlights are in auto mode and daylight. When it gets dark, the headlights turn on and error messages happen and trailer lights go out. There are also error messages when manual running lights or manual lights are activated. Thus it appears there is no way to tow an RV safely at night. This did not occur on my 2021 Chevy 3500. These issues are wide spread but GM is doing nothing about it. Please help me, the other owners, and the public from these dangerous vehicles.
Additional Notes:
There is an electrical / turn signal and trailering issue. Not towing- the right turn signal gives a rapid flash when the automatic headlights are activated or in off position. The rapid flash goes away when manual headlights are used both running lights and on. Although the light still works with a rapid blink, there is a dash error message and it’s impossible to know while driving if the error is real or not. This issue is intermittent when auto headlights are selected. Towing- bigger safety issue. The trailer lights only work properly when headlights are in auto mode and daylight. When it gets dark, the headlights turn on and error messages happen and trailer lights go out. There are also error messages when manual running lights or manual lights are activated. Thus it appears there is no way to tow an RV safely at night. This did not occur on my 2021 Chevy 3500. These issues are wide spread but GM is doing nothing about it. Please help me, the other owners, and the public from these dangerous vehicles.
Mfg Campaign: 11579023
Recall Date: Mar 23, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
There is an electrical / turn signal and trailering issue. Not towing- the right turn signal gives a rapid flash when the automatic headlights are activated or in off position. The rapid flash goes away when manual headlights are used both running lights and on. Although the light still works with a rapid blink, there is a dash error message and it’s impossible to know while driving if the error is real or not. This issue is intermittent when auto headlights are selected. Towing- bigger safety issue. The trailer lights only work properly when headlights are in auto mode and daylight. When it gets dark, the headlights turn on and error messages happen and trailer lights go out. There are also error messages when manual running lights or manual lights are activated. Thus it appears there is no way to tow an RV safely at night. This did not occur on my 2021 Chevy 3500. These issues are wide spread but GM is doing nothing about it. Please help me, the other owners, and the public from these dangerous vehicles.
Corrective Action:
There is an electrical / turn signal and trailering issue. Not towing- the right turn signal gives a rapid flash when the automatic headlights are activated or in off position. The rapid flash goes away when manual headlights are used both running lights and on. Although the light still works with a rapid blink, there is a dash error message and it’s impossible to know while driving if the error is real or not. This issue is intermittent when auto headlights are selected. Towing- bigger safety issue. The trailer lights only work properly when headlights are in auto mode and daylight. When it gets dark, the headlights turn on and error messages happen and trailer lights go out. There are also error messages when manual running lights or manual lights are activated. Thus it appears there is no way to tow an RV safely at night. This did not occur on my 2021 Chevy 3500. These issues are wide spread but GM is doing nothing about it. Please help me, the other owners, and the public from these dangerous vehicles.
Additional Notes:
There is an electrical / turn signal and trailering issue. Not towing- the right turn signal gives a rapid flash when the automatic headlights are activated or in off position. The rapid flash goes away when manual headlights are used both running lights and on. Although the light still works with a rapid blink, there is a dash error message and it’s impossible to know while driving if the error is real or not. This issue is intermittent when auto headlights are selected. Towing- bigger safety issue. The trailer lights only work properly when headlights are in auto mode and daylight. When it gets dark, the headlights turn on and error messages happen and trailer lights go out. There are also error messages when manual running lights or manual lights are activated. Thus it appears there is no way to tow an RV safely at night. This did not occur on my 2021 Chevy 3500. These issues are wide spread but GM is doing nothing about it. Please help me, the other owners, and the public from these dangerous vehicles.
Mfg Campaign: 11579023
Recall Date: Mar 23, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The vehicle was involved in a single vehicle roll over crash. The sheet metal of the roof pealed down and away from the frame of the vehicle. The windshield separated from the metal at the top portion of the windshield. The metal then began to separate from underneath the weld along the sides of the roof. The metal was then rolled inward into the passenger compartment of the vehicle. The metal pinned the front passenger seat back down and to the right against the passenger side B-pillar. Both A-pillars did not sustain any structural damage as the result of the crash.
Corrective Action:
The vehicle was involved in a single vehicle roll over crash. The sheet metal of the roof pealed down and away from the frame of the vehicle. The windshield separated from the metal at the top portion of the windshield. The metal then began to separate from underneath the weld along the sides of the roof. The metal was then rolled inward into the passenger compartment of the vehicle. The metal pinned the front passenger seat back down and to the right against the passenger side B-pillar. Both A-pillars did not sustain any structural damage as the result of the crash.
Additional Notes:
The vehicle was involved in a single vehicle roll over crash. The sheet metal of the roof pealed down and away from the frame of the vehicle. The windshield separated from the metal at the top portion of the windshield. The metal then began to separate from underneath the weld along the sides of the roof. The metal was then rolled inward into the passenger compartment of the vehicle. The metal pinned the front passenger seat back down and to the right against the passenger side B-pillar. Both A-pillars did not sustain any structural damage as the result of the crash.
Mfg Campaign: 11576046
Recall Date: Mar 7, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.
Corrective Action:
I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.
Additional Notes:
I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.
Mfg Campaign: 11565082
Recall Date: Jan 12, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.
Corrective Action:
I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.
Additional Notes:
I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.
Mfg Campaign: 11565082
Recall Date: Jan 12, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.
Corrective Action:
I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.
Additional Notes:
I believe my def heater has stopped working and my full def tank is now frozen. I’m now stranded in the middle of South Dakota in -29 degree weather. My truck will not drive. Or idle for the heater to keep me warm because the def is required for engine to run.
Mfg Campaign: 11565082
Recall Date: Jan 12, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
With just under 900 miles the Steering wheel is turned to the left. There is a knocking noise when turning corners which the truck is now at the dealership for the 2nd time since I bout it.
Corrective Action:
With just under 900 miles the Steering wheel is turned to the left. There is a knocking noise when turning corners which the truck is now at the dealership for the 2nd time since I bout it.
Additional Notes:
With just under 900 miles the Steering wheel is turned to the left. There is a knocking noise when turning corners which the truck is now at the dealership for the 2nd time since I bout it.
Mfg Campaign: 11564730
Recall Date: Jan 10, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have issues where I am connected to a new 42" 5th wheel and constantly get "Check Trailer Wiring" warnings as we drive down the road. I have been running with the lights on and they are on and fine, when the warning displays, but lose brakes to the trailer (both through pressing the brakes or controller and the trailer indicator light goes off). I cleaned the ground area and replaced the connector and still see issues. I checked continuity in the cable and good. I have been adding dielectric grease to the 7-pin connector. I saw a YouTube video where another gentleman, with a similar vehicle, had had the same issue and got a recall under GM Service Bulletin 6379278 for a trailer brake controller replacement. When I talked to GM/Chevy Consumer support, they advised that my truck was not under this bulletin and advised to call the NHTSA to get a case open or added to the service bulletin. I have a case open with GM #9-11303425686.
Corrective Action:
I have issues where I am connected to a new 42" 5th wheel and constantly get "Check Trailer Wiring" warnings as we drive down the road. I have been running with the lights on and they are on and fine, when the warning displays, but lose brakes to the trailer (both through pressing the brakes or controller and the trailer indicator light goes off). I cleaned the ground area and replaced the connector and still see issues. I checked continuity in the cable and good. I have been adding dielectric grease to the 7-pin connector. I saw a YouTube video where another gentleman, with a similar vehicle, had had the same issue and got a recall under GM Service Bulletin 6379278 for a trailer brake controller replacement. When I talked to GM/Chevy Consumer support, they advised that my truck was not under this bulletin and advised to call the NHTSA to get a case open or added to the service bulletin. I have a case open with GM #9-11303425686.
Additional Notes:
I have issues where I am connected to a new 42" 5th wheel and constantly get "Check Trailer Wiring" warnings as we drive down the road. I have been running with the lights on and they are on and fine, when the warning displays, but lose brakes to the trailer (both through pressing the brakes or controller and the trailer indicator light goes off). I cleaned the ground area and replaced the connector and still see issues. I checked continuity in the cable and good. I have been adding dielectric grease to the 7-pin connector. I saw a YouTube video where another gentleman, with a similar vehicle, had had the same issue and got a recall under GM Service Bulletin 6379278 for a trailer brake controller replacement. When I talked to GM/Chevy Consumer support, they advised that my truck was not under this bulletin and advised to call the NHTSA to get a case open or added to the service bulletin. I have a case open with GM #9-11303425686.
Mfg Campaign: 11556746
Recall Date: Nov 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Potential Consequences:
I have issues where I am connected to a new 42" 5th wheel and constantly get "Check Trailer Wiring" warnings as we drive down the road. I have been running with the lights on and they are on and fine, when the warning displays, but lose brakes to the trailer (both through pressing the brakes or controller and the trailer indicator light goes off). I cleaned the ground area and replaced the connector and still see issues. I checked continuity in the cable and good. I have been adding dielectric grease to the 7-pin connector. I saw a YouTube video where another gentleman, with a similar vehicle, had had the same issue and got a recall under GM Service Bulletin 6379278 for a trailer brake controller replacement. When I talked to GM/Chevy Consumer support, they advised that my truck was not under this bulletin and advised to call the NHTSA to get a case open or added to the service bulletin. I have a case open with GM #9-11303425686.
Corrective Action:
I have issues where I am connected to a new 42" 5th wheel and constantly get "Check Trailer Wiring" warnings as we drive down the road. I have been running with the lights on and they are on and fine, when the warning displays, but lose brakes to the trailer (both through pressing the brakes or controller and the trailer indicator light goes off). I cleaned the ground area and replaced the connector and still see issues. I checked continuity in the cable and good. I have been adding dielectric grease to the 7-pin connector. I saw a YouTube video where another gentleman, with a similar vehicle, had had the same issue and got a recall under GM Service Bulletin 6379278 for a trailer brake controller replacement. When I talked to GM/Chevy Consumer support, they advised that my truck was not under this bulletin and advised to call the NHTSA to get a case open or added to the service bulletin. I have a case open with GM #9-11303425686.
Additional Notes:
I have issues where I am connected to a new 42" 5th wheel and constantly get "Check Trailer Wiring" warnings as we drive down the road. I have been running with the lights on and they are on and fine, when the warning displays, but lose brakes to the trailer (both through pressing the brakes or controller and the trailer indicator light goes off). I cleaned the ground area and replaced the connector and still see issues. I checked continuity in the cable and good. I have been adding dielectric grease to the 7-pin connector. I saw a YouTube video where another gentleman, with a similar vehicle, had had the same issue and got a recall under GM Service Bulletin 6379278 for a trailer brake controller replacement. When I talked to GM/Chevy Consumer support, they advised that my truck was not under this bulletin and advised to call the NHTSA to get a case open or added to the service bulletin. I have a case open with GM #9-11303425686.
Mfg Campaign: 11556746
Recall Date: Nov 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Recently purchased a 2024 Chevrolet Silverado Hd3500 and use it to haul a 40' 5th wheel toyhauler. Several instances when I connected the RV electrical cord to the truck I would see a "check trailer wiring" message. Along with this message I noticed there was no current going to the RV brakes. I had several technicians look into matter, but could not find a resolution. Later my brother sent me a YouTube related to this problem. It appears that if the RV has solar cells for power or the RV generator is running, the voltage on the RV battery is affecting the truck sensors and disables the brakes. This can be a life threatening issue for the vehicle driver or others on the highway.
Corrective Action:
Recently purchased a 2024 Chevrolet Silverado Hd3500 and use it to haul a 40' 5th wheel toyhauler. Several instances when I connected the RV electrical cord to the truck I would see a "check trailer wiring" message. Along with this message I noticed there was no current going to the RV brakes. I had several technicians look into matter, but could not find a resolution. Later my brother sent me a YouTube related to this problem. It appears that if the RV has solar cells for power or the RV generator is running, the voltage on the RV battery is affecting the truck sensors and disables the brakes. This can be a life threatening issue for the vehicle driver or others on the highway.
Additional Notes:
Recently purchased a 2024 Chevrolet Silverado Hd3500 and use it to haul a 40' 5th wheel toyhauler. Several instances when I connected the RV electrical cord to the truck I would see a "check trailer wiring" message. Along with this message I noticed there was no current going to the RV brakes. I had several technicians look into matter, but could not find a resolution. Later my brother sent me a YouTube related to this problem. It appears that if the RV has solar cells for power or the RV generator is running, the voltage on the RV battery is affecting the truck sensors and disables the brakes. This can be a life threatening issue for the vehicle driver or others on the highway.
Mfg Campaign: 11553114
Recall Date: Nov 1, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Potential Consequences:
Recently purchased a 2024 Chevrolet Silverado Hd3500 and use it to haul a 40' 5th wheel toyhauler. Several instances when I connected the RV electrical cord to the truck I would see a "check trailer wiring" message. Along with this message I noticed there was no current going to the RV brakes. I had several technicians look into matter, but could not find a resolution. Later my brother sent me a YouTube related to this problem. It appears that if the RV has solar cells for power or the RV generator is running, the voltage on the RV battery is affecting the truck sensors and disables the brakes. This can be a life threatening issue for the vehicle driver or others on the highway.
Corrective Action:
Recently purchased a 2024 Chevrolet Silverado Hd3500 and use it to haul a 40' 5th wheel toyhauler. Several instances when I connected the RV electrical cord to the truck I would see a "check trailer wiring" message. Along with this message I noticed there was no current going to the RV brakes. I had several technicians look into matter, but could not find a resolution. Later my brother sent me a YouTube related to this problem. It appears that if the RV has solar cells for power or the RV generator is running, the voltage on the RV battery is affecting the truck sensors and disables the brakes. This can be a life threatening issue for the vehicle driver or others on the highway.
Additional Notes:
Recently purchased a 2024 Chevrolet Silverado Hd3500 and use it to haul a 40' 5th wheel toyhauler. Several instances when I connected the RV electrical cord to the truck I would see a "check trailer wiring" message. Along with this message I noticed there was no current going to the RV brakes. I had several technicians look into matter, but could not find a resolution. Later my brother sent me a YouTube related to this problem. It appears that if the RV has solar cells for power or the RV generator is running, the voltage on the RV battery is affecting the truck sensors and disables the brakes. This can be a life threatening issue for the vehicle driver or others on the highway.
Mfg Campaign: 11553114
Recall Date: Nov 1, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While traveling with a 5th wheel camper, that has solar panels the brake controller stops providing a connection to the trailer brakes. This is a know problem of the 2024 Chevrolets and so far there is not a fix. This is a big big safety issue. The documentation from Chevrolet states the issue is once the battery charges and has a higher voltage than the truck battery it will surge the system and deactivate the braking system on the camper.
Corrective Action:
While traveling with a 5th wheel camper, that has solar panels the brake controller stops providing a connection to the trailer brakes. This is a know problem of the 2024 Chevrolets and so far there is not a fix. This is a big big safety issue. The documentation from Chevrolet states the issue is once the battery charges and has a higher voltage than the truck battery it will surge the system and deactivate the braking system on the camper.
Additional Notes:
While traveling with a 5th wheel camper, that has solar panels the brake controller stops providing a connection to the trailer brakes. This is a know problem of the 2024 Chevrolets and so far there is not a fix. This is a big big safety issue. The documentation from Chevrolet states the issue is once the battery charges and has a higher voltage than the truck battery it will surge the system and deactivate the braking system on the camper.
Mfg Campaign: 11544666
Recall Date: Sep 15, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We have a 2022 Grand Design Imagine 22MLE and when we tow it with the truck we are getting the intermittent message on the dash that the trailer brake wiring is not connected. It continually connects and disconnects as we tow and press the brakes on the truck. We previously towed the camper with a 2011 Silverado 1500 and did not have this happen. We took the truck back to the dealer for a service check and they had no answered for us. This is a serious safety concern while we are towing an extra 6,000 pounds behind us.
Corrective Action:
We have a 2022 Grand Design Imagine 22MLE and when we tow it with the truck we are getting the intermittent message on the dash that the trailer brake wiring is not connected. It continually connects and disconnects as we tow and press the brakes on the truck. We previously towed the camper with a 2011 Silverado 1500 and did not have this happen. We took the truck back to the dealer for a service check and they had no answered for us. This is a serious safety concern while we are towing an extra 6,000 pounds behind us.
Additional Notes:
We have a 2022 Grand Design Imagine 22MLE and when we tow it with the truck we are getting the intermittent message on the dash that the trailer brake wiring is not connected. It continually connects and disconnects as we tow and press the brakes on the truck. We previously towed the camper with a 2011 Silverado 1500 and did not have this happen. We took the truck back to the dealer for a service check and they had no answered for us. This is a serious safety concern while we are towing an extra 6,000 pounds behind us.
Mfg Campaign: 11542777
Recall Date: Sep 5, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We have a 2022 Grand Design Imagine 22MLE and when we tow it with the truck we are getting the intermittent message on the dash that the trailer brake wiring is not connected. It continually connects and disconnects as we tow and press the brakes on the truck. We previously towed the camper with a 2011 Silverado 1500 and did not have this happen. We took the truck back to the dealer for a service check and they had no answered for us. This is a serious safety concern while we are towing an extra 6,000 pounds behind us.
Corrective Action:
We have a 2022 Grand Design Imagine 22MLE and when we tow it with the truck we are getting the intermittent message on the dash that the trailer brake wiring is not connected. It continually connects and disconnects as we tow and press the brakes on the truck. We previously towed the camper with a 2011 Silverado 1500 and did not have this happen. We took the truck back to the dealer for a service check and they had no answered for us. This is a serious safety concern while we are towing an extra 6,000 pounds behind us.
Additional Notes:
We have a 2022 Grand Design Imagine 22MLE and when we tow it with the truck we are getting the intermittent message on the dash that the trailer brake wiring is not connected. It continually connects and disconnects as we tow and press the brakes on the truck. We previously towed the camper with a 2011 Silverado 1500 and did not have this happen. We took the truck back to the dealer for a service check and they had no answered for us. This is a serious safety concern while we are towing an extra 6,000 pounds behind us.
Mfg Campaign: 11542777
Recall Date: Sep 5, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck intermittently disconnects and reconnects from the trailer. Trailer brakes don't work briefly when this happens. At night when truck and trailer lights are on the truck detects trailer is disconnected, this happens every few minutes. Note: I've seen a bulletin about solar panels on the trailer, I do not have solar panels on the trailer. Also, blind spot mirror indicators at night are almost constantly on. When the trailer and truck lights go off, the blind spot indicators work as intended.
Corrective Action:
The truck intermittently disconnects and reconnects from the trailer. Trailer brakes don't work briefly when this happens. At night when truck and trailer lights are on the truck detects trailer is disconnected, this happens every few minutes. Note: I've seen a bulletin about solar panels on the trailer, I do not have solar panels on the trailer. Also, blind spot mirror indicators at night are almost constantly on. When the trailer and truck lights go off, the blind spot indicators work as intended.
Additional Notes:
The truck intermittently disconnects and reconnects from the trailer. Trailer brakes don't work briefly when this happens. At night when truck and trailer lights are on the truck detects trailer is disconnected, this happens every few minutes. Note: I've seen a bulletin about solar panels on the trailer, I do not have solar panels on the trailer. Also, blind spot mirror indicators at night are almost constantly on. When the trailer and truck lights go off, the blind spot indicators work as intended.
Mfg Campaign: 11535950
Recall Date: Aug 1, 2023
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