Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado EV and 2024-2025 GMC Sierra EV pickup trucks. The bolt that secures the rear center seat belt assembly to the seat structure may not have been properly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242489901
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV SUV, and GMC Sierra EV vehicles. The electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447080
Recall Date: May 9, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2024 Chevrolet Silverado EV vehicles. An incorrect seat belt bezel on the second-row center seat belt may damage or tear the seat belt in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N242430730
Recall Date: Feb 8, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023-2024 GMC Hummer EV pick up, 2024 GMC Hummer EV SUV, and 2024 Chevrolet Silverado EV vehicles. The left or right front seat belt buckle attachment bolts may not be tightened properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232419280
Recall Date: Nov 22, 2023
Consumer Complaints
26 ComplaintsGeneral Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The exterior passenger side mirror is manufactured with flat glass and not convex glass. The flat glass field of view is not nearly wide enough for this large truck. This flat glass combined with the width (distance from the driver's head/eyes to the passenger door mirror), height, and length of the truck creates a substantial risk for an accident while traveling on any roadway or even maneuvering while parking. It is impossible to adjust the flat glass mirror to bring a smaller car to the right side of this truck into the driver's field of view, and at the same time, approaching traffic from the right rear. This is particularly dangerous when needing to make a quick "glance and maneuver". GM Parts has advised there is no alternative replacement mirror for this truck. Replacing the flat glass mirror on the passenger side with the commonly used passenger convex mirror glass would correct this hazardous situation.
Corrective Action:
The exterior passenger side mirror is manufactured with flat glass and not convex glass. The flat glass field of view is not nearly wide enough for this large truck. This flat glass combined with the width (distance from the driver's head/eyes to the passenger door mirror), height, and length of the truck creates a substantial risk for an accident while traveling on any roadway or even maneuvering while parking. It is impossible to adjust the flat glass mirror to bring a smaller car to the right side of this truck into the driver's field of view, and at the same time, approaching traffic from the right rear. This is particularly dangerous when needing to make a quick "glance and maneuver". GM Parts has advised there is no alternative replacement mirror for this truck. Replacing the flat glass mirror on the passenger side with the commonly used passenger convex mirror glass would correct this hazardous situation.
Additional Notes:
The exterior passenger side mirror is manufactured with flat glass and not convex glass. The flat glass field of view is not nearly wide enough for this large truck. This flat glass combined with the width (distance from the driver's head/eyes to the passenger door mirror), height, and length of the truck creates a substantial risk for an accident while traveling on any roadway or even maneuvering while parking. It is impossible to adjust the flat glass mirror to bring a smaller car to the right side of this truck into the driver's field of view, and at the same time, approaching traffic from the right rear. This is particularly dangerous when needing to make a quick "glance and maneuver". GM Parts has advised there is no alternative replacement mirror for this truck. Replacing the flat glass mirror on the passenger side with the commonly used passenger convex mirror glass would correct this hazardous situation.
Mfg Campaign: 11675505
Recall Date: Jul 23, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While in traffic over 45 miles per hour, the vehicle placed itself into a hazard mode due to the electric vehicle propulsion system. This happened so fast and the deceleration rate was so quick that it risked a rear end collision. This is the second time this has happened and both were following a heavy rain storm. I drove through a modest puddle that did not even submerge half of the tire wall making contact with the road and did so slowly. Less than five miles later, the vehicle goes into what my service advisor calls "limp mode." I have asked General Motors to give me an even exchange or, in lieu of the fear this vehicle gave me, an upgrade to a Cadillac Escalade IQ.
Corrective Action:
While in traffic over 45 miles per hour, the vehicle placed itself into a hazard mode due to the electric vehicle propulsion system. This happened so fast and the deceleration rate was so quick that it risked a rear end collision. This is the second time this has happened and both were following a heavy rain storm. I drove through a modest puddle that did not even submerge half of the tire wall making contact with the road and did so slowly. Less than five miles later, the vehicle goes into what my service advisor calls "limp mode." I have asked General Motors to give me an even exchange or, in lieu of the fear this vehicle gave me, an upgrade to a Cadillac Escalade IQ.
Additional Notes:
While in traffic over 45 miles per hour, the vehicle placed itself into a hazard mode due to the electric vehicle propulsion system. This happened so fast and the deceleration rate was so quick that it risked a rear end collision. This is the second time this has happened and both were following a heavy rain storm. I drove through a modest puddle that did not even submerge half of the tire wall making contact with the road and did so slowly. Less than five miles later, the vehicle goes into what my service advisor calls "limp mode." I have asked General Motors to give me an even exchange or, in lieu of the fear this vehicle gave me, an upgrade to a Cadillac Escalade IQ.
Mfg Campaign: 11674751
Recall Date: Jul 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While in traffic over 45 miles per hour, the vehicle placed itself into a hazard mode due to the electric vehicle propulsion system. This happened so fast and the deceleration rate was so quick that it risked a rear end collision. This is the second time this has happened and both were following a heavy rain storm. I drove through a modest puddle that did not even submerge half of the tire wall making contact with the road and did so slowly. Less than five miles later, the vehicle goes into what my service advisor calls "limp mode." I have asked General Motors to give me an even exchange or, in lieu of the fear this vehicle gave me, an upgrade to a Cadillac Escalade IQ.
Corrective Action:
While in traffic over 45 miles per hour, the vehicle placed itself into a hazard mode due to the electric vehicle propulsion system. This happened so fast and the deceleration rate was so quick that it risked a rear end collision. This is the second time this has happened and both were following a heavy rain storm. I drove through a modest puddle that did not even submerge half of the tire wall making contact with the road and did so slowly. Less than five miles later, the vehicle goes into what my service advisor calls "limp mode." I have asked General Motors to give me an even exchange or, in lieu of the fear this vehicle gave me, an upgrade to a Cadillac Escalade IQ.
Additional Notes:
While in traffic over 45 miles per hour, the vehicle placed itself into a hazard mode due to the electric vehicle propulsion system. This happened so fast and the deceleration rate was so quick that it risked a rear end collision. This is the second time this has happened and both were following a heavy rain storm. I drove through a modest puddle that did not even submerge half of the tire wall making contact with the road and did so slowly. Less than five miles later, the vehicle goes into what my service advisor calls "limp mode." I have asked General Motors to give me an even exchange or, in lieu of the fear this vehicle gave me, an upgrade to a Cadillac Escalade IQ.
Mfg Campaign: 11674751
Recall Date: Jul 19, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While in traffic over 45 miles per hour, the vehicle placed itself into a hazard mode due to the electric vehicle propulsion system. This happened so fast and the deceleration rate was so quick that it risked a rear end collision. This is the second time this has happened and both were following a heavy rain storm. I drove through a modest puddle that did not even submerge half of the tire wall making contact with the road and did so slowly. Less than five miles later, the vehicle goes into what my service advisor calls "limp mode." I have asked General Motors to give me an even exchange or, in lieu of the fear this vehicle gave me, an upgrade to a Cadillac Escalade IQ.
Corrective Action:
While in traffic over 45 miles per hour, the vehicle placed itself into a hazard mode due to the electric vehicle propulsion system. This happened so fast and the deceleration rate was so quick that it risked a rear end collision. This is the second time this has happened and both were following a heavy rain storm. I drove through a modest puddle that did not even submerge half of the tire wall making contact with the road and did so slowly. Less than five miles later, the vehicle goes into what my service advisor calls "limp mode." I have asked General Motors to give me an even exchange or, in lieu of the fear this vehicle gave me, an upgrade to a Cadillac Escalade IQ.
Additional Notes:
While in traffic over 45 miles per hour, the vehicle placed itself into a hazard mode due to the electric vehicle propulsion system. This happened so fast and the deceleration rate was so quick that it risked a rear end collision. This is the second time this has happened and both were following a heavy rain storm. I drove through a modest puddle that did not even submerge half of the tire wall making contact with the road and did so slowly. Less than five miles later, the vehicle goes into what my service advisor calls "limp mode." I have asked General Motors to give me an even exchange or, in lieu of the fear this vehicle gave me, an upgrade to a Cadillac Escalade IQ.
Mfg Campaign: 11674751
Recall Date: Jul 19, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The backup camera stopped working around July 1. I took the vehicle to the dealer and the dealer could not fix the problem. The dealer says GM is aware that some vehicles have their backup camera stop working and is working on a software fix. Backup cameras have been a required safety item on all cars sold in the US since 2018. An inoperable camera thus is a safety risk. There are no warning lights or other messages.
Corrective Action:
The backup camera stopped working around July 1. I took the vehicle to the dealer and the dealer could not fix the problem. The dealer says GM is aware that some vehicles have their backup camera stop working and is working on a software fix. Backup cameras have been a required safety item on all cars sold in the US since 2018. An inoperable camera thus is a safety risk. There are no warning lights or other messages.
Additional Notes:
The backup camera stopped working around July 1. I took the vehicle to the dealer and the dealer could not fix the problem. The dealer says GM is aware that some vehicles have their backup camera stop working and is working on a software fix. Backup cameras have been a required safety item on all cars sold in the US since 2018. An inoperable camera thus is a safety risk. There are no warning lights or other messages.
Mfg Campaign: 11673207
Recall Date: Jul 13, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Frunk compartment of Silverado ev won’t close and puts the car in “limp” mode. Dealership has replaced it twice. Still happens making the car not drive able and unsafe. Multiple people have had this issue and needs to be addressed please
Corrective Action:
Frunk compartment of Silverado ev won’t close and puts the car in “limp” mode. Dealership has replaced it twice. Still happens making the car not drive able and unsafe. Multiple people have had this issue and needs to be addressed please
Additional Notes:
Frunk compartment of Silverado ev won’t close and puts the car in “limp” mode. Dealership has replaced it twice. Still happens making the car not drive able and unsafe. Multiple people have had this issue and needs to be addressed please
Mfg Campaign: 11667033
Recall Date: Jun 15, 2025
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I am 6'2" tall. The shoulder straps on both the drivers and passenger side do not adjust up far enough to protect me in the event of a crash. The straps slip down below my shoulder. This is due to the fact that the WT model does not have power seats, so I am unable to lower my seating position to a safe level. If the seat could be lowered, the shoulder straps would sit properly above my shoulder. In the event of a crash the shoulder strap will be totally useless.
Corrective Action:
I am 6'2" tall. The shoulder straps on both the drivers and passenger side do not adjust up far enough to protect me in the event of a crash. The straps slip down below my shoulder. This is due to the fact that the WT model does not have power seats, so I am unable to lower my seating position to a safe level. If the seat could be lowered, the shoulder straps would sit properly above my shoulder. In the event of a crash the shoulder strap will be totally useless.
Additional Notes:
I am 6'2" tall. The shoulder straps on both the drivers and passenger side do not adjust up far enough to protect me in the event of a crash. The straps slip down below my shoulder. This is due to the fact that the WT model does not have power seats, so I am unable to lower my seating position to a safe level. If the seat could be lowered, the shoulder straps would sit properly above my shoulder. In the event of a crash the shoulder strap will be totally useless.
Mfg Campaign: 11665989
Recall Date: Jun 10, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
There is apparently a known issue on the WT "Work Truck" trim of the Silverado EV trucks where the factory wiring harness was assembled incorrectly. This prevents the truck from knowing when the rear doors are open vs closed. If only one (or even both) rear doors are open, all the doors may automatically lock (depending on auto-locking settings), potentially locking the driver out of the vehicle. As a first responder I immediately recognize this as a significant child safety issue: if a parent were to get out to check on their child in the back seat, finish what they were doing, then close the doors to get back in the front, they could find themselves locked out with their child locked inside. Because this would also mean the truck would be shut down, the climate controls would be turned off when this happens, and could easily result in heat injury or death of a child. This door issue also causes a safety issue as the dome lights do not come on when the rear doors are opened, and a door could potentially be partially or even wide open without the truck alerting the driver. The dash clearly shows and identifies the front driver and front passenger door open indicators, but does not show either of the rear doors. I have not taken my truck into the dealer for correction of this issue yet, but I have confirmed this is an issue with multiple other Silverado EV drivers who have the WT trim (both 3WT and 4WT packages). While I will be working with GM to address the issue on my vehicle, I feel the potential risks of this issue are significant enough that the NHTSA should intervene for all affected vehicles. To save a little time, here is a forum post on the matter. Post #16 has a service description from a Chevrolet tech about this issue on another truck: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
There is apparently a known issue on the WT "Work Truck" trim of the Silverado EV trucks where the factory wiring harness was assembled incorrectly. This prevents the truck from knowing when the rear doors are open vs closed. If only one (or even both) rear doors are open, all the doors may automatically lock (depending on auto-locking settings), potentially locking the driver out of the vehicle. As a first responder I immediately recognize this as a significant child safety issue: if a parent were to get out to check on their child in the back seat, finish what they were doing, then close the doors to get back in the front, they could find themselves locked out with their child locked inside. Because this would also mean the truck would be shut down, the climate controls would be turned off when this happens, and could easily result in heat injury or death of a child. This door issue also causes a safety issue as the dome lights do not come on when the rear doors are opened, and a door could potentially be partially or even wide open without the truck alerting the driver. The dash clearly shows and identifies the front driver and front passenger door open indicators, but does not show either of the rear doors. I have not taken my truck into the dealer for correction of this issue yet, but I have confirmed this is an issue with multiple other Silverado EV drivers who have the WT trim (both 3WT and 4WT packages). While I will be working with GM to address the issue on my vehicle, I feel the potential risks of this issue are significant enough that the NHTSA should intervene for all affected vehicles. To save a little time, here is a forum post on the matter. Post #16 has a service description from a Chevrolet tech about this issue on another truck: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
There is apparently a known issue on the WT "Work Truck" trim of the Silverado EV trucks where the factory wiring harness was assembled incorrectly. This prevents the truck from knowing when the rear doors are open vs closed. If only one (or even both) rear doors are open, all the doors may automatically lock (depending on auto-locking settings), potentially locking the driver out of the vehicle. As a first responder I immediately recognize this as a significant child safety issue: if a parent were to get out to check on their child in the back seat, finish what they were doing, then close the doors to get back in the front, they could find themselves locked out with their child locked inside. Because this would also mean the truck would be shut down, the climate controls would be turned off when this happens, and could easily result in heat injury or death of a child. This door issue also causes a safety issue as the dome lights do not come on when the rear doors are opened, and a door could potentially be partially or even wide open without the truck alerting the driver. The dash clearly shows and identifies the front driver and front passenger door open indicators, but does not show either of the rear doors. I have not taken my truck into the dealer for correction of this issue yet, but I have confirmed this is an issue with multiple other Silverado EV drivers who have the WT trim (both 3WT and 4WT packages). While I will be working with GM to address the issue on my vehicle, I feel the potential risks of this issue are significant enough that the NHTSA should intervene for all affected vehicles. To save a little time, here is a forum post on the matter. Post #16 has a service description from a Chevrolet tech about this issue on another truck: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11654001
Recall Date: Apr 10, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is apparently a known issue on the WT "Work Truck" trim of the Silverado EV trucks where the factory wiring harness was assembled incorrectly. This prevents the truck from knowing when the rear doors are open vs closed. If only one (or even both) rear doors are open, all the doors may automatically lock (depending on auto-locking settings), potentially locking the driver out of the vehicle. As a first responder I immediately recognize this as a significant child safety issue: if a parent were to get out to check on their child in the back seat, finish what they were doing, then close the doors to get back in the front, they could find themselves locked out with their child locked inside. Because this would also mean the truck would be shut down, the climate controls would be turned off when this happens, and could easily result in heat injury or death of a child. This door issue also causes a safety issue as the dome lights do not come on when the rear doors are opened, and a door could potentially be partially or even wide open without the truck alerting the driver. The dash clearly shows and identifies the front driver and front passenger door open indicators, but does not show either of the rear doors. I have not taken my truck into the dealer for correction of this issue yet, but I have confirmed this is an issue with multiple other Silverado EV drivers who have the WT trim (both 3WT and 4WT packages). While I will be working with GM to address the issue on my vehicle, I feel the potential risks of this issue are significant enough that the NHTSA should intervene for all affected vehicles. To save a little time, here is a forum post on the matter. Post #16 has a service description from a Chevrolet tech about this issue on another truck: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
There is apparently a known issue on the WT "Work Truck" trim of the Silverado EV trucks where the factory wiring harness was assembled incorrectly. This prevents the truck from knowing when the rear doors are open vs closed. If only one (or even both) rear doors are open, all the doors may automatically lock (depending on auto-locking settings), potentially locking the driver out of the vehicle. As a first responder I immediately recognize this as a significant child safety issue: if a parent were to get out to check on their child in the back seat, finish what they were doing, then close the doors to get back in the front, they could find themselves locked out with their child locked inside. Because this would also mean the truck would be shut down, the climate controls would be turned off when this happens, and could easily result in heat injury or death of a child. This door issue also causes a safety issue as the dome lights do not come on when the rear doors are opened, and a door could potentially be partially or even wide open without the truck alerting the driver. The dash clearly shows and identifies the front driver and front passenger door open indicators, but does not show either of the rear doors. I have not taken my truck into the dealer for correction of this issue yet, but I have confirmed this is an issue with multiple other Silverado EV drivers who have the WT trim (both 3WT and 4WT packages). While I will be working with GM to address the issue on my vehicle, I feel the potential risks of this issue are significant enough that the NHTSA should intervene for all affected vehicles. To save a little time, here is a forum post on the matter. Post #16 has a service description from a Chevrolet tech about this issue on another truck: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
There is apparently a known issue on the WT "Work Truck" trim of the Silverado EV trucks where the factory wiring harness was assembled incorrectly. This prevents the truck from knowing when the rear doors are open vs closed. If only one (or even both) rear doors are open, all the doors may automatically lock (depending on auto-locking settings), potentially locking the driver out of the vehicle. As a first responder I immediately recognize this as a significant child safety issue: if a parent were to get out to check on their child in the back seat, finish what they were doing, then close the doors to get back in the front, they could find themselves locked out with their child locked inside. Because this would also mean the truck would be shut down, the climate controls would be turned off when this happens, and could easily result in heat injury or death of a child. This door issue also causes a safety issue as the dome lights do not come on when the rear doors are opened, and a door could potentially be partially or even wide open without the truck alerting the driver. The dash clearly shows and identifies the front driver and front passenger door open indicators, but does not show either of the rear doors. I have not taken my truck into the dealer for correction of this issue yet, but I have confirmed this is an issue with multiple other Silverado EV drivers who have the WT trim (both 3WT and 4WT packages). While I will be working with GM to address the issue on my vehicle, I feel the potential risks of this issue are significant enough that the NHTSA should intervene for all affected vehicles. To save a little time, here is a forum post on the matter. Post #16 has a service description from a Chevrolet tech about this issue on another truck: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11654001
Recall Date: Apr 10, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
There is apparently a known issue on the WT "Work Truck" trim of the Silverado EV trucks where the factory wiring harness was assembled incorrectly. This prevents the truck from knowing when the rear doors are open vs closed. If only one (or even both) rear doors are open, all the doors may automatically lock (depending on auto-locking settings), potentially locking the driver out of the vehicle. As a first responder I immediately recognize this as a significant child safety issue: if a parent were to get out to check on their child in the back seat, finish what they were doing, then close the doors to get back in the front, they could find themselves locked out with their child locked inside. Because this would also mean the truck would be shut down, the climate controls would be turned off when this happens, and could easily result in heat injury or death of a child. This door issue also causes a safety issue as the dome lights do not come on when the rear doors are opened, and a door could potentially be partially or even wide open without the truck alerting the driver. The dash clearly shows and identifies the front driver and front passenger door open indicators, but does not show either of the rear doors. I have not taken my truck into the dealer for correction of this issue yet, but I have confirmed this is an issue with multiple other Silverado EV drivers who have the WT trim (both 3WT and 4WT packages). While I will be working with GM to address the issue on my vehicle, I feel the potential risks of this issue are significant enough that the NHTSA should intervene for all affected vehicles. To save a little time, here is a forum post on the matter. Post #16 has a service description from a Chevrolet tech about this issue on another truck: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
There is apparently a known issue on the WT "Work Truck" trim of the Silverado EV trucks where the factory wiring harness was assembled incorrectly. This prevents the truck from knowing when the rear doors are open vs closed. If only one (or even both) rear doors are open, all the doors may automatically lock (depending on auto-locking settings), potentially locking the driver out of the vehicle. As a first responder I immediately recognize this as a significant child safety issue: if a parent were to get out to check on their child in the back seat, finish what they were doing, then close the doors to get back in the front, they could find themselves locked out with their child locked inside. Because this would also mean the truck would be shut down, the climate controls would be turned off when this happens, and could easily result in heat injury or death of a child. This door issue also causes a safety issue as the dome lights do not come on when the rear doors are opened, and a door could potentially be partially or even wide open without the truck alerting the driver. The dash clearly shows and identifies the front driver and front passenger door open indicators, but does not show either of the rear doors. I have not taken my truck into the dealer for correction of this issue yet, but I have confirmed this is an issue with multiple other Silverado EV drivers who have the WT trim (both 3WT and 4WT packages). While I will be working with GM to address the issue on my vehicle, I feel the potential risks of this issue are significant enough that the NHTSA should intervene for all affected vehicles. To save a little time, here is a forum post on the matter. Post #16 has a service description from a Chevrolet tech about this issue on another truck: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
There is apparently a known issue on the WT "Work Truck" trim of the Silverado EV trucks where the factory wiring harness was assembled incorrectly. This prevents the truck from knowing when the rear doors are open vs closed. If only one (or even both) rear doors are open, all the doors may automatically lock (depending on auto-locking settings), potentially locking the driver out of the vehicle. As a first responder I immediately recognize this as a significant child safety issue: if a parent were to get out to check on their child in the back seat, finish what they were doing, then close the doors to get back in the front, they could find themselves locked out with their child locked inside. Because this would also mean the truck would be shut down, the climate controls would be turned off when this happens, and could easily result in heat injury or death of a child. This door issue also causes a safety issue as the dome lights do not come on when the rear doors are opened, and a door could potentially be partially or even wide open without the truck alerting the driver. The dash clearly shows and identifies the front driver and front passenger door open indicators, but does not show either of the rear doors. I have not taken my truck into the dealer for correction of this issue yet, but I have confirmed this is an issue with multiple other Silverado EV drivers who have the WT trim (both 3WT and 4WT packages). While I will be working with GM to address the issue on my vehicle, I feel the potential risks of this issue are significant enough that the NHTSA should intervene for all affected vehicles. To save a little time, here is a forum post on the matter. Post #16 has a service description from a Chevrolet tech about this issue on another truck: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11654001
Recall Date: Apr 10, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear door sensors do not function, doors are always indicated as being closed, even if they are open. The car gives no warning if door open and vehicle put into drive. Also with walk away lock the vehicle can lock while rear door is in the open state resulting in accidentally locking a occupant in the vehicle. The walk away locked engaged while I was at the rear of the vehicle unloading my dog from the back seats. Others have reported the issue in this forum [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The rear door sensors do not function, doors are always indicated as being closed, even if they are open. The car gives no warning if door open and vehicle put into drive. Also with walk away lock the vehicle can lock while rear door is in the open state resulting in accidentally locking a occupant in the vehicle. The walk away locked engaged while I was at the rear of the vehicle unloading my dog from the back seats. Others have reported the issue in this forum [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The rear door sensors do not function, doors are always indicated as being closed, even if they are open. The car gives no warning if door open and vehicle put into drive. Also with walk away lock the vehicle can lock while rear door is in the open state resulting in accidentally locking a occupant in the vehicle. The walk away locked engaged while I was at the rear of the vehicle unloading my dog from the back seats. Others have reported the issue in this forum [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11649628
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle fails to determine if either passenger or driver rear doors are open. The vehicle is missing some functionality where the door can be opened and vehicle can be driven. My child can open the door and there will be no warning about the door being open. The interior lights do not come on when any of rear doors are open.
Corrective Action:
Vehicle fails to determine if either passenger or driver rear doors are open. The vehicle is missing some functionality where the door can be opened and vehicle can be driven. My child can open the door and there will be no warning about the door being open. The interior lights do not come on when any of rear doors are open.
Additional Notes:
Vehicle fails to determine if either passenger or driver rear doors are open. The vehicle is missing some functionality where the door can be opened and vehicle can be driven. My child can open the door and there will be no warning about the door being open. The interior lights do not come on when any of rear doors are open.
Mfg Campaign: 11638821
Recall Date: Jan 27, 2025
General Motors, Llc
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11636110
Recall Date: Jan 15, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11636110
Recall Date: Jan 15, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11636110
Recall Date: Jan 15, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear door sensors do not work. No dash light or dome light to indicate if a door is open or adjar. If a child is in the back seat doors could be left open and the driver would not know.
Corrective Action:
Rear door sensors do not work. No dash light or dome light to indicate if a door is open or adjar. If a child is in the back seat doors could be left open and the driver would not know.
Additional Notes:
Rear door sensors do not work. No dash light or dome light to indicate if a door is open or adjar. If a child is in the back seat doors could be left open and the driver would not know.
Mfg Campaign: 11631539
Recall Date: Dec 19, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear door sensors do not work. No dash light or dome light to indicate if a door is open or adjar. If a child is in the back seat doors could be left open and the driver would not know.
Corrective Action:
Rear door sensors do not work. No dash light or dome light to indicate if a door is open or adjar. If a child is in the back seat doors could be left open and the driver would not know.
Additional Notes:
Rear door sensors do not work. No dash light or dome light to indicate if a door is open or adjar. If a child is in the back seat doors could be left open and the driver would not know.
Mfg Campaign: 11631539
Recall Date: Dec 19, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When the rear doors are opened on the truck, the interior lights do not come on which is a hassle when securing an infant in a car seat. Further to this, the door ajar symbol on the dash does not come on for either rear door, it does come on for the front doors. I talked to GM about this and they said that since it's a WT model with the base lighting there are no rear door lights or sensors. I found another person with the same model truck where there dealer found the same problem but fixed it.
Corrective Action:
When the rear doors are opened on the truck, the interior lights do not come on which is a hassle when securing an infant in a car seat. Further to this, the door ajar symbol on the dash does not come on for either rear door, it does come on for the front doors. I talked to GM about this and they said that since it's a WT model with the base lighting there are no rear door lights or sensors. I found another person with the same model truck where there dealer found the same problem but fixed it.
Additional Notes:
When the rear doors are opened on the truck, the interior lights do not come on which is a hassle when securing an infant in a car seat. Further to this, the door ajar symbol on the dash does not come on for either rear door, it does come on for the front doors. I talked to GM about this and they said that since it's a WT model with the base lighting there are no rear door lights or sensors. I found another person with the same model truck where there dealer found the same problem but fixed it.
Mfg Campaign: 11628938
Recall Date: Dec 4, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the rear doors are opened on the truck, the interior lights do not come on which is a hassle when securing an infant in a car seat. Further to this, the door ajar symbol on the dash does not come on for either rear door, it does come on for the front doors. I talked to GM about this and they said that since it's a WT model with the base lighting there are no rear door lights or sensors. I found another person with the same model truck where there dealer found the same problem but fixed it.
Corrective Action:
When the rear doors are opened on the truck, the interior lights do not come on which is a hassle when securing an infant in a car seat. Further to this, the door ajar symbol on the dash does not come on for either rear door, it does come on for the front doors. I talked to GM about this and they said that since it's a WT model with the base lighting there are no rear door lights or sensors. I found another person with the same model truck where there dealer found the same problem but fixed it.
Additional Notes:
When the rear doors are opened on the truck, the interior lights do not come on which is a hassle when securing an infant in a car seat. Further to this, the door ajar symbol on the dash does not come on for either rear door, it does come on for the front doors. I talked to GM about this and they said that since it's a WT model with the base lighting there are no rear door lights or sensors. I found another person with the same model truck where there dealer found the same problem but fixed it.
Mfg Campaign: 11628938
Recall Date: Dec 4, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The rear passenger door sensors are not working on my vehicle as delivered from the factory/dealer. Upon opening the rear doors, there is no indication on the instrument panel/dome illumination as is present for the front passenger doors. With 4 independent doors it would appear to be a possible safety concern as the rear doors could unknowingly be open while driving. This issue has been discussed by several Silverado EV WT owners at the forum (linked below) and at least one dealer has diagnosed the issue as a missing ground wire on the door latch/sensor as documented in the service write up attached that was shared via the forum. However, other dealers are refusing to correct the issue as has been the case with my dealer thus far. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The rear passenger door sensors are not working on my vehicle as delivered from the factory/dealer. Upon opening the rear doors, there is no indication on the instrument panel/dome illumination as is present for the front passenger doors. With 4 independent doors it would appear to be a possible safety concern as the rear doors could unknowingly be open while driving. This issue has been discussed by several Silverado EV WT owners at the forum (linked below) and at least one dealer has diagnosed the issue as a missing ground wire on the door latch/sensor as documented in the service write up attached that was shared via the forum. However, other dealers are refusing to correct the issue as has been the case with my dealer thus far. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The rear passenger door sensors are not working on my vehicle as delivered from the factory/dealer. Upon opening the rear doors, there is no indication on the instrument panel/dome illumination as is present for the front passenger doors. With 4 independent doors it would appear to be a possible safety concern as the rear doors could unknowingly be open while driving. This issue has been discussed by several Silverado EV WT owners at the forum (linked below) and at least one dealer has diagnosed the issue as a missing ground wire on the door latch/sensor as documented in the service write up attached that was shared via the forum. However, other dealers are refusing to correct the issue as has been the case with my dealer thus far. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11628941
Recall Date: Dec 4, 2024
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