Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado EV and 2024-2025 GMC Sierra EV pickup trucks. The bolt that secures the rear center seat belt assembly to the seat structure may not have been properly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242489901
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2024 Cadillac Lyriq, Chevrolet Blazer EV, Chevrolet Silverado EV, GMC Hummer EV SUV, and GMC Sierra EV vehicles. The electric motors in the rear drive units may have insufficiently insulated wires that can contact each other, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447080
Recall Date: May 9, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2024 Chevrolet Silverado EV vehicles. An incorrect seat belt bezel on the second-row center seat belt may damage or tear the seat belt in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N242430730
Recall Date: Feb 8, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023-2024 GMC Hummer EV pick up, 2024 GMC Hummer EV SUV, and 2024 Chevrolet Silverado EV vehicles. The left or right front seat belt buckle attachment bolts may not be tightened properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232419280
Recall Date: Nov 22, 2023
Consumer Complaints
26 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear passenger door sensors are not working on my vehicle as delivered from the factory/dealer. Upon opening the rear doors, there is no indication on the instrument panel/dome illumination as is present for the front passenger doors. With 4 independent doors it would appear to be a possible safety concern as the rear doors could unknowingly be open while driving. This issue has been discussed by several Silverado EV WT owners at the forum (linked below) and at least one dealer has diagnosed the issue as a missing ground wire on the door latch/sensor as documented in the service write up attached that was shared via the forum. However, other dealers are refusing to correct the issue as has been the case with my dealer thus far. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The rear passenger door sensors are not working on my vehicle as delivered from the factory/dealer. Upon opening the rear doors, there is no indication on the instrument panel/dome illumination as is present for the front passenger doors. With 4 independent doors it would appear to be a possible safety concern as the rear doors could unknowingly be open while driving. This issue has been discussed by several Silverado EV WT owners at the forum (linked below) and at least one dealer has diagnosed the issue as a missing ground wire on the door latch/sensor as documented in the service write up attached that was shared via the forum. However, other dealers are refusing to correct the issue as has been the case with my dealer thus far. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The rear passenger door sensors are not working on my vehicle as delivered from the factory/dealer. Upon opening the rear doors, there is no indication on the instrument panel/dome illumination as is present for the front passenger doors. With 4 independent doors it would appear to be a possible safety concern as the rear doors could unknowingly be open while driving. This issue has been discussed by several Silverado EV WT owners at the forum (linked below) and at least one dealer has diagnosed the issue as a missing ground wire on the door latch/sensor as documented in the service write up attached that was shared via the forum. However, other dealers are refusing to correct the issue as has been the case with my dealer thus far. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11628941
Recall Date: Dec 4, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear passenger door sensors are not working on my vehicle as delivered from the factory/dealer. Upon opening the rear doors, there is no indication on the instrument panel/dome illumination as is present for the front passenger doors. With 4 independent doors it would appear to be a possible safety concern as the rear doors could unknowingly be open while driving. This issue has been discussed by several Silverado EV WT owners at the forum (linked below) and at least one dealer has diagnosed the issue as a missing ground wire on the door latch/sensor as documented in the service write up attached that was shared via the forum. However, other dealers are refusing to correct the issue as has been the case with my dealer thus far. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The rear passenger door sensors are not working on my vehicle as delivered from the factory/dealer. Upon opening the rear doors, there is no indication on the instrument panel/dome illumination as is present for the front passenger doors. With 4 independent doors it would appear to be a possible safety concern as the rear doors could unknowingly be open while driving. This issue has been discussed by several Silverado EV WT owners at the forum (linked below) and at least one dealer has diagnosed the issue as a missing ground wire on the door latch/sensor as documented in the service write up attached that was shared via the forum. However, other dealers are refusing to correct the issue as has been the case with my dealer thus far. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The rear passenger door sensors are not working on my vehicle as delivered from the factory/dealer. Upon opening the rear doors, there is no indication on the instrument panel/dome illumination as is present for the front passenger doors. With 4 independent doors it would appear to be a possible safety concern as the rear doors could unknowingly be open while driving. This issue has been discussed by several Silverado EV WT owners at the forum (linked below) and at least one dealer has diagnosed the issue as a missing ground wire on the door latch/sensor as documented in the service write up attached that was shared via the forum. However, other dealers are refusing to correct the issue as has been the case with my dealer thus far. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11628941
Recall Date: Dec 4, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Vehicle does not indicate when rear doors are ajar or not properly latched. Vehicle information center shows when front doors or frunk is open. Results are either door swinging open when not properly latched or in my case, as the vehicle does not know that the doors are open, immediately locking the vehicle with the fob in my bag on the rear seat. I disabled the walk away locking feature for now as I only have 30 days of remote services with the vehicle to unlock vehicle from my phone. Vehicle is currently at Chevy dealer for troubleshooting. Quick search and communication with other owners indicates this is not an isolated incident.
Corrective Action:
Vehicle does not indicate when rear doors are ajar or not properly latched. Vehicle information center shows when front doors or frunk is open. Results are either door swinging open when not properly latched or in my case, as the vehicle does not know that the doors are open, immediately locking the vehicle with the fob in my bag on the rear seat. I disabled the walk away locking feature for now as I only have 30 days of remote services with the vehicle to unlock vehicle from my phone. Vehicle is currently at Chevy dealer for troubleshooting. Quick search and communication with other owners indicates this is not an isolated incident.
Additional Notes:
Vehicle does not indicate when rear doors are ajar or not properly latched. Vehicle information center shows when front doors or frunk is open. Results are either door swinging open when not properly latched or in my case, as the vehicle does not know that the doors are open, immediately locking the vehicle with the fob in my bag on the rear seat. I disabled the walk away locking feature for now as I only have 30 days of remote services with the vehicle to unlock vehicle from my phone. Vehicle is currently at Chevy dealer for troubleshooting. Quick search and communication with other owners indicates this is not an isolated incident.
Mfg Campaign: 11625529
Recall Date: Nov 15, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle does not indicate when rear doors are ajar or not properly latched. Vehicle information center shows when front doors or frunk is open. Results are either door swinging open when not properly latched or in my case, as the vehicle does not know that the doors are open, immediately locking the vehicle with the fob in my bag on the rear seat. I disabled the walk away locking feature for now as I only have 30 days of remote services with the vehicle to unlock vehicle from my phone. Vehicle is currently at Chevy dealer for troubleshooting. Quick search and communication with other owners indicates this is not an isolated incident.
Corrective Action:
Vehicle does not indicate when rear doors are ajar or not properly latched. Vehicle information center shows when front doors or frunk is open. Results are either door swinging open when not properly latched or in my case, as the vehicle does not know that the doors are open, immediately locking the vehicle with the fob in my bag on the rear seat. I disabled the walk away locking feature for now as I only have 30 days of remote services with the vehicle to unlock vehicle from my phone. Vehicle is currently at Chevy dealer for troubleshooting. Quick search and communication with other owners indicates this is not an isolated incident.
Additional Notes:
Vehicle does not indicate when rear doors are ajar or not properly latched. Vehicle information center shows when front doors or frunk is open. Results are either door swinging open when not properly latched or in my case, as the vehicle does not know that the doors are open, immediately locking the vehicle with the fob in my bag on the rear seat. I disabled the walk away locking feature for now as I only have 30 days of remote services with the vehicle to unlock vehicle from my phone. Vehicle is currently at Chevy dealer for troubleshooting. Quick search and communication with other owners indicates this is not an isolated incident.
Mfg Campaign: 11625529
Recall Date: Nov 15, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The passenger ide door mirror is manufactured with flat glass and not Convex glass. The flat glass field of view is not nearly wide enough for this large truck and it creates large blind spots. This flat glass creates a substantial risk for an accident while traveling on the roadway, highway or even maneuvering while parking. It is impossible to adjust the flat glass mirror to indicate a smaller car to the right side of this truck, and at the same time, approaching traffic from the right rear. Replacing the flat glass mirror on the passenger side with a commonly used passenger "convex" door mirror glass would correct this hazardous situation.
Corrective Action:
The passenger ide door mirror is manufactured with flat glass and not Convex glass. The flat glass field of view is not nearly wide enough for this large truck and it creates large blind spots. This flat glass creates a substantial risk for an accident while traveling on the roadway, highway or even maneuvering while parking. It is impossible to adjust the flat glass mirror to indicate a smaller car to the right side of this truck, and at the same time, approaching traffic from the right rear. Replacing the flat glass mirror on the passenger side with a commonly used passenger "convex" door mirror glass would correct this hazardous situation.
Additional Notes:
The passenger ide door mirror is manufactured with flat glass and not Convex glass. The flat glass field of view is not nearly wide enough for this large truck and it creates large blind spots. This flat glass creates a substantial risk for an accident while traveling on the roadway, highway or even maneuvering while parking. It is impossible to adjust the flat glass mirror to indicate a smaller car to the right side of this truck, and at the same time, approaching traffic from the right rear. Replacing the flat glass mirror on the passenger side with a commonly used passenger "convex" door mirror glass would correct this hazardous situation.
Mfg Campaign: 11622698
Recall Date: Oct 30, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The Passenger Side door mirror is manufactured with flat glass and Not Convex glass. The flat glass field of view is not nearly wide enough for this large truck. This flat glass combined with the width of the truck (distance from the driver's head/eyes to the passenger door mirror), height and length of the truck creates a substantial risk for an accident while traveling on the roadway, highway or even maneuvering while parking. It is impossible to adjust the flat glass mirror to indicate a smaller car to the right side of this truck, and at the same time, approaching traffic from the right rear. This is particularly dangerous when needing to make a quick "glance and maneuver". The GM Parts department advised there is no convex replacement option or even a convex towing mirror option for this truck. Replacing the flat glass mirror on the passenger side with a commonly used passenger "convex" door mirror glass would correct this hazardous situation.
Corrective Action:
The Passenger Side door mirror is manufactured with flat glass and Not Convex glass. The flat glass field of view is not nearly wide enough for this large truck. This flat glass combined with the width of the truck (distance from the driver's head/eyes to the passenger door mirror), height and length of the truck creates a substantial risk for an accident while traveling on the roadway, highway or even maneuvering while parking. It is impossible to adjust the flat glass mirror to indicate a smaller car to the right side of this truck, and at the same time, approaching traffic from the right rear. This is particularly dangerous when needing to make a quick "glance and maneuver". The GM Parts department advised there is no convex replacement option or even a convex towing mirror option for this truck. Replacing the flat glass mirror on the passenger side with a commonly used passenger "convex" door mirror glass would correct this hazardous situation.
Additional Notes:
The Passenger Side door mirror is manufactured with flat glass and Not Convex glass. The flat glass field of view is not nearly wide enough for this large truck. This flat glass combined with the width of the truck (distance from the driver's head/eyes to the passenger door mirror), height and length of the truck creates a substantial risk for an accident while traveling on the roadway, highway or even maneuvering while parking. It is impossible to adjust the flat glass mirror to indicate a smaller car to the right side of this truck, and at the same time, approaching traffic from the right rear. This is particularly dangerous when needing to make a quick "glance and maneuver". The GM Parts department advised there is no convex replacement option or even a convex towing mirror option for this truck. Replacing the flat glass mirror on the passenger side with a commonly used passenger "convex" door mirror glass would correct this hazardous situation.
Mfg Campaign: 11610701
Recall Date: Aug 25, 2024
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Valencia, CA • 36 yrs
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