Complaints & Recalls
Consumer Complaints
51 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have replaced the same part now 4 times. I have multiple receipts. Cause the car the shut off or slow down while on the highway.
Corrective Action:
I have replaced the same part now 4 times. I have multiple receipts. Cause the car the shut off or slow down while on the highway.
Additional Notes:
I have replaced the same part now 4 times. I have multiple receipts. Cause the car the shut off or slow down while on the highway.
Mfg Campaign: 11646466
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In June of 2023 I was driving my vehicle and suddenly the Traction Control, power steering and check engine light came on. I was able to get the vehicle safely home without the use of the power steering. Once I shut the vehicle off, it would not start again. I got the vehicle to my local dealership and they diagnosed it as one of the main wire harnesses was rubbing against a bolt near the battery, which is a known issue, and caused an electrical short in the system. It caused the ECU and electronic power steering to short out. They replaced the ECU, but have not been able to replace the eletronic power steering because it's no longer being manufactured. The vehicle at the time of incident was only 6 years old. I feel like this is a violation of the Magnuson-Moss Act. There are no third party vendors that make this part. It has only ever been available through GM directly.
Corrective Action:
In June of 2023 I was driving my vehicle and suddenly the Traction Control, power steering and check engine light came on. I was able to get the vehicle safely home without the use of the power steering. Once I shut the vehicle off, it would not start again. I got the vehicle to my local dealership and they diagnosed it as one of the main wire harnesses was rubbing against a bolt near the battery, which is a known issue, and caused an electrical short in the system. It caused the ECU and electronic power steering to short out. They replaced the ECU, but have not been able to replace the eletronic power steering because it's no longer being manufactured. The vehicle at the time of incident was only 6 years old. I feel like this is a violation of the Magnuson-Moss Act. There are no third party vendors that make this part. It has only ever been available through GM directly.
Additional Notes:
In June of 2023 I was driving my vehicle and suddenly the Traction Control, power steering and check engine light came on. I was able to get the vehicle safely home without the use of the power steering. Once I shut the vehicle off, it would not start again. I got the vehicle to my local dealership and they diagnosed it as one of the main wire harnesses was rubbing against a bolt near the battery, which is a known issue, and caused an electrical short in the system. It caused the ECU and electronic power steering to short out. They replaced the ECU, but have not been able to replace the eletronic power steering because it's no longer being manufactured. The vehicle at the time of incident was only 6 years old. I feel like this is a violation of the Magnuson-Moss Act. There are no third party vendors that make this part. It has only ever been available through GM directly.
Mfg Campaign: 11603088
Recall Date: Jul 18, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
In June of 2023 I was driving my vehicle and suddenly the Traction Control, power steering and check engine light came on. I was able to get the vehicle safely home without the use of the power steering. Once I shut the vehicle off, it would not start again. I got the vehicle to my local dealership and they diagnosed it as one of the main wire harnesses was rubbing against a bolt near the battery, which is a known issue, and caused an electrical short in the system. It caused the ECU and electronic power steering to short out. They replaced the ECU, but have not been able to replace the eletronic power steering because it's no longer being manufactured. The vehicle at the time of incident was only 6 years old. I feel like this is a violation of the Magnuson-Moss Act. There are no third party vendors that make this part. It has only ever been available through GM directly.
Corrective Action:
In June of 2023 I was driving my vehicle and suddenly the Traction Control, power steering and check engine light came on. I was able to get the vehicle safely home without the use of the power steering. Once I shut the vehicle off, it would not start again. I got the vehicle to my local dealership and they diagnosed it as one of the main wire harnesses was rubbing against a bolt near the battery, which is a known issue, and caused an electrical short in the system. It caused the ECU and electronic power steering to short out. They replaced the ECU, but have not been able to replace the eletronic power steering because it's no longer being manufactured. The vehicle at the time of incident was only 6 years old. I feel like this is a violation of the Magnuson-Moss Act. There are no third party vendors that make this part. It has only ever been available through GM directly.
Additional Notes:
In June of 2023 I was driving my vehicle and suddenly the Traction Control, power steering and check engine light came on. I was able to get the vehicle safely home without the use of the power steering. Once I shut the vehicle off, it would not start again. I got the vehicle to my local dealership and they diagnosed it as one of the main wire harnesses was rubbing against a bolt near the battery, which is a known issue, and caused an electrical short in the system. It caused the ECU and electronic power steering to short out. They replaced the ECU, but have not been able to replace the eletronic power steering because it's no longer being manufactured. The vehicle at the time of incident was only 6 years old. I feel like this is a violation of the Magnuson-Moss Act. There are no third party vendors that make this part. It has only ever been available through GM directly.
Mfg Campaign: 11603088
Recall Date: Jul 18, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
In June of 2023 I was driving my vehicle and suddenly the Traction Control, power steering and check engine light came on. I was able to get the vehicle safely home without the use of the power steering. Once I shut the vehicle off, it would not start again. I got the vehicle to my local dealership and they diagnosed it as one of the main wire harnesses was rubbing against a bolt near the battery, which is a known issue, and caused an electrical short in the system. It caused the ECU and electronic power steering to short out. They replaced the ECU, but have not been able to replace the eletronic power steering because it's no longer being manufactured. The vehicle at the time of incident was only 6 years old. I feel like this is a violation of the Magnuson-Moss Act. There are no third party vendors that make this part. It has only ever been available through GM directly.
Corrective Action:
In June of 2023 I was driving my vehicle and suddenly the Traction Control, power steering and check engine light came on. I was able to get the vehicle safely home without the use of the power steering. Once I shut the vehicle off, it would not start again. I got the vehicle to my local dealership and they diagnosed it as one of the main wire harnesses was rubbing against a bolt near the battery, which is a known issue, and caused an electrical short in the system. It caused the ECU and electronic power steering to short out. They replaced the ECU, but have not been able to replace the eletronic power steering because it's no longer being manufactured. The vehicle at the time of incident was only 6 years old. I feel like this is a violation of the Magnuson-Moss Act. There are no third party vendors that make this part. It has only ever been available through GM directly.
Additional Notes:
In June of 2023 I was driving my vehicle and suddenly the Traction Control, power steering and check engine light came on. I was able to get the vehicle safely home without the use of the power steering. Once I shut the vehicle off, it would not start again. I got the vehicle to my local dealership and they diagnosed it as one of the main wire harnesses was rubbing against a bolt near the battery, which is a known issue, and caused an electrical short in the system. It caused the ECU and electronic power steering to short out. They replaced the ECU, but have not been able to replace the eletronic power steering because it's no longer being manufactured. The vehicle at the time of incident was only 6 years old. I feel like this is a violation of the Magnuson-Moss Act. There are no third party vendors that make this part. It has only ever been available through GM directly.
Mfg Campaign: 11603088
Recall Date: Jul 18, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Sonic. The contact stated that when the vehicle was started, the entire vehicle was shaking. The contact stated that after the vehicle was left idling, the shaking and vibration diminished; however, when the vehicle was shifted into drive(D) and the accelerator pedal was depressed, the vehicle was slow to respond. The contact stated that the vehicle was slow to gain forward momentum while attempting to merge into traffic or ascend a grade in the road. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 108,000.
Corrective Action:
The contact owns a 2017 Chevrolet Sonic. The contact stated that when the vehicle was started, the entire vehicle was shaking. The contact stated that after the vehicle was left idling, the shaking and vibration diminished; however, when the vehicle was shifted into drive(D) and the accelerator pedal was depressed, the vehicle was slow to respond. The contact stated that the vehicle was slow to gain forward momentum while attempting to merge into traffic or ascend a grade in the road. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 108,000.
Additional Notes:
The contact owns a 2017 Chevrolet Sonic. The contact stated that when the vehicle was started, the entire vehicle was shaking. The contact stated that after the vehicle was left idling, the shaking and vibration diminished; however, when the vehicle was shifted into drive(D) and the accelerator pedal was depressed, the vehicle was slow to respond. The contact stated that the vehicle was slow to gain forward momentum while attempting to merge into traffic or ascend a grade in the road. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 108,000.
Mfg Campaign: 11585433
Recall Date: Apr 26, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Steering Colom locks up, 4 different times. Engine shuts off. NO power to turn vehicle. Vehicle at Paradise Chevrolet since 3\18\24. Only Steering Colom, - service power steering ASAP.
Corrective Action:
Steering Colom locks up, 4 different times. Engine shuts off. NO power to turn vehicle. Vehicle at Paradise Chevrolet since 3\18\24. Only Steering Colom, - service power steering ASAP.
Additional Notes:
Steering Colom locks up, 4 different times. Engine shuts off. NO power to turn vehicle. Vehicle at Paradise Chevrolet since 3\18\24. Only Steering Colom, - service power steering ASAP.
Mfg Campaign: 11580683
Recall Date: Apr 2, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering Colom locks up, 4 different times. Engine shuts off. NO power to turn vehicle. Vehicle at Paradise Chevrolet since 3\18\24. Only Steering Colom, - service power steering ASAP.
Corrective Action:
Steering Colom locks up, 4 different times. Engine shuts off. NO power to turn vehicle. Vehicle at Paradise Chevrolet since 3\18\24. Only Steering Colom, - service power steering ASAP.
Additional Notes:
Steering Colom locks up, 4 different times. Engine shuts off. NO power to turn vehicle. Vehicle at Paradise Chevrolet since 3\18\24. Only Steering Colom, - service power steering ASAP.
Mfg Campaign: 11580683
Recall Date: Apr 2, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Roof molding is coming unglued on both sides of the vehicle, possible that it may fly off while traveling on highway or streets .My Dads Santa Cruz was recalled for what is happening to my Sonic. I noticed this after going through a car wash and the dryer made it flop around.
Corrective Action:
Roof molding is coming unglued on both sides of the vehicle, possible that it may fly off while traveling on highway or streets .My Dads Santa Cruz was recalled for what is happening to my Sonic. I noticed this after going through a car wash and the dryer made it flop around.
Additional Notes:
Roof molding is coming unglued on both sides of the vehicle, possible that it may fly off while traveling on highway or streets .My Dads Santa Cruz was recalled for what is happening to my Sonic. I noticed this after going through a car wash and the dryer made it flop around.
Mfg Campaign: 11571376
Recall Date: Feb 12, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
steering wheel will lock up when you turn on car, we took it to Paradise Chevrolet, and they found power steering module has update available however need 12 Volt battery to be a higher CCA to reprogram p/s volt battery testing at 356 CCA recommend replacing battery and reprogramming P/S module. Of course, this was not covered under our Protection Plan and should be covered, I had to pay. $578.37 My car is only six years, and this should not be happing. 11/27/23 vehicle shuts off while driving this has happened three time to us. we cannot drive the car it is not safe. 12/19/23 had it tow to Paradise Chevrolet. This car is not safe to drive. We have a protection Plan its useless.
Corrective Action:
steering wheel will lock up when you turn on car, we took it to Paradise Chevrolet, and they found power steering module has update available however need 12 Volt battery to be a higher CCA to reprogram p/s volt battery testing at 356 CCA recommend replacing battery and reprogramming P/S module. Of course, this was not covered under our Protection Plan and should be covered, I had to pay. $578.37 My car is only six years, and this should not be happing. 11/27/23 vehicle shuts off while driving this has happened three time to us. we cannot drive the car it is not safe. 12/19/23 had it tow to Paradise Chevrolet. This car is not safe to drive. We have a protection Plan its useless.
Additional Notes:
steering wheel will lock up when you turn on car, we took it to Paradise Chevrolet, and they found power steering module has update available however need 12 Volt battery to be a higher CCA to reprogram p/s volt battery testing at 356 CCA recommend replacing battery and reprogramming P/S module. Of course, this was not covered under our Protection Plan and should be covered, I had to pay. $578.37 My car is only six years, and this should not be happing. 11/27/23 vehicle shuts off while driving this has happened three time to us. we cannot drive the car it is not safe. 12/19/23 had it tow to Paradise Chevrolet. This car is not safe to drive. We have a protection Plan its useless.
Mfg Campaign: 11560907
Recall Date: Dec 19, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
steering wheel will lock up when you turn on car, we took it to Paradise Chevrolet, and they found power steering module has update available however need 12 Volt battery to be a higher CCA to reprogram p/s volt battery testing at 356 CCA recommend replacing battery and reprogramming P/S module. Of course, this was not covered under our Protection Plan and should be covered, I had to pay. $578.37 My car is only six years, and this should not be happing. 11/27/23 vehicle shuts off while driving this has happened three time to us. we cannot drive the car it is not safe. 12/19/23 had it tow to Paradise Chevrolet. This car is not safe to drive. We have a protection Plan its useless.
Corrective Action:
steering wheel will lock up when you turn on car, we took it to Paradise Chevrolet, and they found power steering module has update available however need 12 Volt battery to be a higher CCA to reprogram p/s volt battery testing at 356 CCA recommend replacing battery and reprogramming P/S module. Of course, this was not covered under our Protection Plan and should be covered, I had to pay. $578.37 My car is only six years, and this should not be happing. 11/27/23 vehicle shuts off while driving this has happened three time to us. we cannot drive the car it is not safe. 12/19/23 had it tow to Paradise Chevrolet. This car is not safe to drive. We have a protection Plan its useless.
Additional Notes:
steering wheel will lock up when you turn on car, we took it to Paradise Chevrolet, and they found power steering module has update available however need 12 Volt battery to be a higher CCA to reprogram p/s volt battery testing at 356 CCA recommend replacing battery and reprogramming P/S module. Of course, this was not covered under our Protection Plan and should be covered, I had to pay. $578.37 My car is only six years, and this should not be happing. 11/27/23 vehicle shuts off while driving this has happened three time to us. we cannot drive the car it is not safe. 12/19/23 had it tow to Paradise Chevrolet. This car is not safe to drive. We have a protection Plan its useless.
Mfg Campaign: 11560907
Recall Date: Dec 19, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
steering wheel will lock up when you turn on car, we took it to Paradise Chevrolet, and they found power steering module has update available however need 12 Volt battery to be a higher CCA to reprogram p/s volt battery testing at 356 CCA recommend replacing battery and reprogramming P/S module. Of course, this was not covered under our Protection Plan and should be covered, I had to pay. $578.37 My car is only six years, and this should not be happing. 11/27/23 vehicle shuts off while driving this has happened three time to us. we cannot drive the car it is not safe. 12/19/23 had it tow to Paradise Chevrolet. This car is not safe to drive. We have a protection Plan its useless.
Corrective Action:
steering wheel will lock up when you turn on car, we took it to Paradise Chevrolet, and they found power steering module has update available however need 12 Volt battery to be a higher CCA to reprogram p/s volt battery testing at 356 CCA recommend replacing battery and reprogramming P/S module. Of course, this was not covered under our Protection Plan and should be covered, I had to pay. $578.37 My car is only six years, and this should not be happing. 11/27/23 vehicle shuts off while driving this has happened three time to us. we cannot drive the car it is not safe. 12/19/23 had it tow to Paradise Chevrolet. This car is not safe to drive. We have a protection Plan its useless.
Additional Notes:
steering wheel will lock up when you turn on car, we took it to Paradise Chevrolet, and they found power steering module has update available however need 12 Volt battery to be a higher CCA to reprogram p/s volt battery testing at 356 CCA recommend replacing battery and reprogramming P/S module. Of course, this was not covered under our Protection Plan and should be covered, I had to pay. $578.37 My car is only six years, and this should not be happing. 11/27/23 vehicle shuts off while driving this has happened three time to us. we cannot drive the car it is not safe. 12/19/23 had it tow to Paradise Chevrolet. This car is not safe to drive. We have a protection Plan its useless.
Mfg Campaign: 11560907
Recall Date: Dec 19, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle has 53k miles. I have had the error code p0011 (camshaft, vvt bank 1 too advanced) for most of the time I've had this car. Spend thousands at a certified dealership to get this issue fixed, only for it to pop up again. I was told the solution for this code is a new engine. This was after I spend thousands and my power train warranty expired. Oil changes and Routine maintenance were all done in timely manner. This engine was built to fail.
Corrective Action:
Vehicle has 53k miles. I have had the error code p0011 (camshaft, vvt bank 1 too advanced) for most of the time I've had this car. Spend thousands at a certified dealership to get this issue fixed, only for it to pop up again. I was told the solution for this code is a new engine. This was after I spend thousands and my power train warranty expired. Oil changes and Routine maintenance were all done in timely manner. This engine was built to fail.
Additional Notes:
Vehicle has 53k miles. I have had the error code p0011 (camshaft, vvt bank 1 too advanced) for most of the time I've had this car. Spend thousands at a certified dealership to get this issue fixed, only for it to pop up again. I was told the solution for this code is a new engine. This was after I spend thousands and my power train warranty expired. Oil changes and Routine maintenance were all done in timely manner. This engine was built to fail.
Mfg Campaign: 11532519
Recall Date: Jul 15, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The heating and cooling system has failed numerous times. The water outlet has been defective causing the engine to overheat along with the thermostat housing. The water outlet failed within a month of buying the car. It wasn't even 3 years old and only had 60 000 miles on it. Last month it failed. Just last week the thermostat housing failed. Now today the water outlet failed again. This car really needs investigated and have parts recalled. It's not fair to have a car for this short of time to have these issues. Each time it's been repaired by a certified mechanic.
Corrective Action:
The heating and cooling system has failed numerous times. The water outlet has been defective causing the engine to overheat along with the thermostat housing. The water outlet failed within a month of buying the car. It wasn't even 3 years old and only had 60 000 miles on it. Last month it failed. Just last week the thermostat housing failed. Now today the water outlet failed again. This car really needs investigated and have parts recalled. It's not fair to have a car for this short of time to have these issues. Each time it's been repaired by a certified mechanic.
Additional Notes:
The heating and cooling system has failed numerous times. The water outlet has been defective causing the engine to overheat along with the thermostat housing. The water outlet failed within a month of buying the car. It wasn't even 3 years old and only had 60 000 miles on it. Last month it failed. Just last week the thermostat housing failed. Now today the water outlet failed again. This car really needs investigated and have parts recalled. It's not fair to have a car for this short of time to have these issues. Each time it's been repaired by a certified mechanic.
Mfg Campaign: 11529262
Recall Date: Jun 28, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Throttle Housing cracked. Lessing the power in the engine.
Corrective Action:
Throttle Housing cracked. Lessing the power in the engine.
Additional Notes:
Throttle Housing cracked. Lessing the power in the engine.
Mfg Campaign: 11507717
Recall Date: Feb 16, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Throttle Housing cracked. Lessing the power in the engine.
Corrective Action:
Throttle Housing cracked. Lessing the power in the engine.
Additional Notes:
Throttle Housing cracked. Lessing the power in the engine.
Mfg Campaign: 11507717
Recall Date: Feb 16, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Purchased this vehicle in February 2022 with 105,000 miles. Oil sticker indicated recent oil change and oil color was light and clear. The day after purchase the check engine light came on. Diagnostic scan indicated bad thermostat assembly and 2 oil sensors needed replacement. Radiator fluid was low. AC didn't cool. Repairs completed almost $900. The check engine light came on again the next day. The check engine and check oil lights/alarms need to be actual gauges. The vehicle overheated 3 times due to low coolant and faulty fan sensor fuse. Where is all the coolant going? A leaky hose was replaced but it didn't fix the coolant leak. Of course the car will easily overheat so I keep coolant with me to avoid being disabled during rush hour traffic on the Interstate in 105 degree temperatures. The engine continues to run hot and the check engine light stays on. The oil light/alarm is something new that started last Monday after driving 20 miles to Yukon, OK. No warning of any problem until I exited onto the service road to wait for a green light. The oil alarm/light turned off upon acceleration but returned again when the idle RPM went below 1000. Repairs were estimated at over $2200 for a new oil pump. I requested an engine flush and oil change instead since an oil pump could NOT be located. The oil filter was found to have collapsed but a new oil filter did not fix the low oil pressure at idle. So many defects with this vehicle!!! What the heck???? Odometer reading today is 107,364. It seems Chevy has manufactured a car that will barely make it past 100,000 miles and repair parts aren't available? Something isn't right with this picture. This car isn't safe to drive. Sincerely, NOT-Okay in OKC, OK.
Corrective Action:
Purchased this vehicle in February 2022 with 105,000 miles. Oil sticker indicated recent oil change and oil color was light and clear. The day after purchase the check engine light came on. Diagnostic scan indicated bad thermostat assembly and 2 oil sensors needed replacement. Radiator fluid was low. AC didn't cool. Repairs completed almost $900. The check engine light came on again the next day. The check engine and check oil lights/alarms need to be actual gauges. The vehicle overheated 3 times due to low coolant and faulty fan sensor fuse. Where is all the coolant going? A leaky hose was replaced but it didn't fix the coolant leak. Of course the car will easily overheat so I keep coolant with me to avoid being disabled during rush hour traffic on the Interstate in 105 degree temperatures. The engine continues to run hot and the check engine light stays on. The oil light/alarm is something new that started last Monday after driving 20 miles to Yukon, OK. No warning of any problem until I exited onto the service road to wait for a green light. The oil alarm/light turned off upon acceleration but returned again when the idle RPM went below 1000. Repairs were estimated at over $2200 for a new oil pump. I requested an engine flush and oil change instead since an oil pump could NOT be located. The oil filter was found to have collapsed but a new oil filter did not fix the low oil pressure at idle. So many defects with this vehicle!!! What the heck???? Odometer reading today is 107,364. It seems Chevy has manufactured a car that will barely make it past 100,000 miles and repair parts aren't available? Something isn't right with this picture. This car isn't safe to drive. Sincerely, NOT-Okay in OKC, OK.
Additional Notes:
Purchased this vehicle in February 2022 with 105,000 miles. Oil sticker indicated recent oil change and oil color was light and clear. The day after purchase the check engine light came on. Diagnostic scan indicated bad thermostat assembly and 2 oil sensors needed replacement. Radiator fluid was low. AC didn't cool. Repairs completed almost $900. The check engine light came on again the next day. The check engine and check oil lights/alarms need to be actual gauges. The vehicle overheated 3 times due to low coolant and faulty fan sensor fuse. Where is all the coolant going? A leaky hose was replaced but it didn't fix the coolant leak. Of course the car will easily overheat so I keep coolant with me to avoid being disabled during rush hour traffic on the Interstate in 105 degree temperatures. The engine continues to run hot and the check engine light stays on. The oil light/alarm is something new that started last Monday after driving 20 miles to Yukon, OK. No warning of any problem until I exited onto the service road to wait for a green light. The oil alarm/light turned off upon acceleration but returned again when the idle RPM went below 1000. Repairs were estimated at over $2200 for a new oil pump. I requested an engine flush and oil change instead since an oil pump could NOT be located. The oil filter was found to have collapsed but a new oil filter did not fix the low oil pressure at idle. So many defects with this vehicle!!! What the heck???? Odometer reading today is 107,364. It seems Chevy has manufactured a car that will barely make it past 100,000 miles and repair parts aren't available? Something isn't right with this picture. This car isn't safe to drive. Sincerely, NOT-Okay in OKC, OK.
Mfg Campaign: 11473132
Recall Date: Jul 9, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Purchased this vehicle in February 2022 with 105,000 miles. Oil sticker indicated recent oil change and oil color was light and clear. The day after purchase the check engine light came on. Diagnostic scan indicated bad thermostat assembly and 2 oil sensors needed replacement. Radiator fluid was low. AC didn't cool. Repairs completed almost $900. The check engine light came on again the next day. The check engine and check oil lights/alarms need to be actual gauges. The vehicle overheated 3 times due to low coolant and faulty fan sensor fuse. Where is all the coolant going? A leaky hose was replaced but it didn't fix the coolant leak. Of course the car will easily overheat so I keep coolant with me to avoid being disabled during rush hour traffic on the Interstate in 105 degree temperatures. The engine continues to run hot and the check engine light stays on. The oil light/alarm is something new that started last Monday after driving 20 miles to Yukon, OK. No warning of any problem until I exited onto the service road to wait for a green light. The oil alarm/light turned off upon acceleration but returned again when the idle RPM went below 1000. Repairs were estimated at over $2200 for a new oil pump. I requested an engine flush and oil change instead since an oil pump could NOT be located. The oil filter was found to have collapsed but a new oil filter did not fix the low oil pressure at idle. So many defects with this vehicle!!! What the heck???? Odometer reading today is 107,364. It seems Chevy has manufactured a car that will barely make it past 100,000 miles and repair parts aren't available? Something isn't right with this picture. This car isn't safe to drive. Sincerely, NOT-Okay in OKC, OK.
Corrective Action:
Purchased this vehicle in February 2022 with 105,000 miles. Oil sticker indicated recent oil change and oil color was light and clear. The day after purchase the check engine light came on. Diagnostic scan indicated bad thermostat assembly and 2 oil sensors needed replacement. Radiator fluid was low. AC didn't cool. Repairs completed almost $900. The check engine light came on again the next day. The check engine and check oil lights/alarms need to be actual gauges. The vehicle overheated 3 times due to low coolant and faulty fan sensor fuse. Where is all the coolant going? A leaky hose was replaced but it didn't fix the coolant leak. Of course the car will easily overheat so I keep coolant with me to avoid being disabled during rush hour traffic on the Interstate in 105 degree temperatures. The engine continues to run hot and the check engine light stays on. The oil light/alarm is something new that started last Monday after driving 20 miles to Yukon, OK. No warning of any problem until I exited onto the service road to wait for a green light. The oil alarm/light turned off upon acceleration but returned again when the idle RPM went below 1000. Repairs were estimated at over $2200 for a new oil pump. I requested an engine flush and oil change instead since an oil pump could NOT be located. The oil filter was found to have collapsed but a new oil filter did not fix the low oil pressure at idle. So many defects with this vehicle!!! What the heck???? Odometer reading today is 107,364. It seems Chevy has manufactured a car that will barely make it past 100,000 miles and repair parts aren't available? Something isn't right with this picture. This car isn't safe to drive. Sincerely, NOT-Okay in OKC, OK.
Additional Notes:
Purchased this vehicle in February 2022 with 105,000 miles. Oil sticker indicated recent oil change and oil color was light and clear. The day after purchase the check engine light came on. Diagnostic scan indicated bad thermostat assembly and 2 oil sensors needed replacement. Radiator fluid was low. AC didn't cool. Repairs completed almost $900. The check engine light came on again the next day. The check engine and check oil lights/alarms need to be actual gauges. The vehicle overheated 3 times due to low coolant and faulty fan sensor fuse. Where is all the coolant going? A leaky hose was replaced but it didn't fix the coolant leak. Of course the car will easily overheat so I keep coolant with me to avoid being disabled during rush hour traffic on the Interstate in 105 degree temperatures. The engine continues to run hot and the check engine light stays on. The oil light/alarm is something new that started last Monday after driving 20 miles to Yukon, OK. No warning of any problem until I exited onto the service road to wait for a green light. The oil alarm/light turned off upon acceleration but returned again when the idle RPM went below 1000. Repairs were estimated at over $2200 for a new oil pump. I requested an engine flush and oil change instead since an oil pump could NOT be located. The oil filter was found to have collapsed but a new oil filter did not fix the low oil pressure at idle. So many defects with this vehicle!!! What the heck???? Odometer reading today is 107,364. It seems Chevy has manufactured a car that will barely make it past 100,000 miles and repair parts aren't available? Something isn't right with this picture. This car isn't safe to drive. Sincerely, NOT-Okay in OKC, OK.
Mfg Campaign: 11473132
Recall Date: Jul 9, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Sonic. The contact stated that while the vehicle was being driven at approximately 30 mph, the driver crashed into a parked vehicle. During the crash, the front end of the vehicle was severely damaged but the air bags did not deploy. The driver sustained a head laceration and right and left knee injuries which required medical treatment. A police report was taken at the scene. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified. The failure mileage was 120,000.
Corrective Action:
The contact owns a 2017 Chevrolet Sonic. The contact stated that while the vehicle was being driven at approximately 30 mph, the driver crashed into a parked vehicle. During the crash, the front end of the vehicle was severely damaged but the air bags did not deploy. The driver sustained a head laceration and right and left knee injuries which required medical treatment. A police report was taken at the scene. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified. The failure mileage was 120,000.
Additional Notes:
The contact owns a 2017 Chevrolet Sonic. The contact stated that while the vehicle was being driven at approximately 30 mph, the driver crashed into a parked vehicle. During the crash, the front end of the vehicle was severely damaged but the air bags did not deploy. The driver sustained a head laceration and right and left knee injuries which required medical treatment. A police report was taken at the scene. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified. The failure mileage was 120,000.
Mfg Campaign: 11472334
Recall Date: Jul 5, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The thermostat has gone out in this vehicle 4 times in the past 14 months. Luckily for me I had the vehicle repaired at a shop that offers a warranty on the thermostat. But I still have to pay out of pocket every single time for a rental car in order for this vehicle to get repaired. I now have to put it back into the shop for the 5th time in 14 months for the thermostat to be replaced yet again because it went out. I am not happy with this as I live in Alaska and it keeps going out in the winter months.
Corrective Action:
The thermostat has gone out in this vehicle 4 times in the past 14 months. Luckily for me I had the vehicle repaired at a shop that offers a warranty on the thermostat. But I still have to pay out of pocket every single time for a rental car in order for this vehicle to get repaired. I now have to put it back into the shop for the 5th time in 14 months for the thermostat to be replaced yet again because it went out. I am not happy with this as I live in Alaska and it keeps going out in the winter months.
Additional Notes:
The thermostat has gone out in this vehicle 4 times in the past 14 months. Luckily for me I had the vehicle repaired at a shop that offers a warranty on the thermostat. But I still have to pay out of pocket every single time for a rental car in order for this vehicle to get repaired. I now have to put it back into the shop for the 5th time in 14 months for the thermostat to be replaced yet again because it went out. I am not happy with this as I live in Alaska and it keeps going out in the winter months.
Mfg Campaign: 11457901
Recall Date: Mar 22, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT'S DAUGHTER OWNED A 2017 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 25 MPH, A FELLOW MOTORIST HAD HONKED AT HER AS SHE NOTICED FLAMES FORMING FROM UNDERNEATH THE RADIO INSIDE HER VEHICLE. THE CONTACT'S DAUGHTER INITIALLY ATTEMPTED TO EXTINGUISH THE FIRE WITH A CUP OF WATER BUT TO NO AVAIL. SHE WAS ABLE TO PULL OVER AND EXIT THE VEHICLE AND THEN CALLED THE AUTHORITIES WHO ARRIVED ON THE SCENE AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AS A RESULT OF THE FIRE AND WAS TOWED TO AN INDEPENDENT TOW YARD. PRIOR TO THE FAILURE, THE CONTACT STATED THAT THE CHECK ENGINE LIGHT HAD ILLUMINATED ON THE DASHBOARD. HER DAUGHTER HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC AND ALAN WEBB CHEVROLET( 3712 NE 66TH AVE, VANCOUVER, WA 98661) TO HAVE THE VEHICLE SERVICED FOR A DEFECTIVE PURGE VALVE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 54,136.
Corrective Action:
TL* THE CONTACT'S DAUGHTER OWNED A 2017 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 25 MPH, A FELLOW MOTORIST HAD HONKED AT HER AS SHE NOTICED FLAMES FORMING FROM UNDERNEATH THE RADIO INSIDE HER VEHICLE. THE CONTACT'S DAUGHTER INITIALLY ATTEMPTED TO EXTINGUISH THE FIRE WITH A CUP OF WATER BUT TO NO AVAIL. SHE WAS ABLE TO PULL OVER AND EXIT THE VEHICLE AND THEN CALLED THE AUTHORITIES WHO ARRIVED ON THE SCENE AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AS A RESULT OF THE FIRE AND WAS TOWED TO AN INDEPENDENT TOW YARD. PRIOR TO THE FAILURE, THE CONTACT STATED THAT THE CHECK ENGINE LIGHT HAD ILLUMINATED ON THE DASHBOARD. HER DAUGHTER HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC AND ALAN WEBB CHEVROLET( 3712 NE 66TH AVE, VANCOUVER, WA 98661) TO HAVE THE VEHICLE SERVICED FOR A DEFECTIVE PURGE VALVE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 54,136.
Additional Notes:
TL* THE CONTACT'S DAUGHTER OWNED A 2017 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 25 MPH, A FELLOW MOTORIST HAD HONKED AT HER AS SHE NOTICED FLAMES FORMING FROM UNDERNEATH THE RADIO INSIDE HER VEHICLE. THE CONTACT'S DAUGHTER INITIALLY ATTEMPTED TO EXTINGUISH THE FIRE WITH A CUP OF WATER BUT TO NO AVAIL. SHE WAS ABLE TO PULL OVER AND EXIT THE VEHICLE AND THEN CALLED THE AUTHORITIES WHO ARRIVED ON THE SCENE AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED AS A RESULT OF THE FIRE AND WAS TOWED TO AN INDEPENDENT TOW YARD. PRIOR TO THE FAILURE, THE CONTACT STATED THAT THE CHECK ENGINE LIGHT HAD ILLUMINATED ON THE DASHBOARD. HER DAUGHTER HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC AND ALAN WEBB CHEVROLET( 3712 NE 66TH AVE, VANCOUVER, WA 98661) TO HAVE THE VEHICLE SERVICED FOR A DEFECTIVE PURGE VALVE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 54,136.
Mfg Campaign: 11386453
Recall Date: Jan 4, 2021
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