Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
Consumer Complaints
22 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11672405
Recall Date: Jul 10, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2024 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11668753
Recall Date: Jun 23, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2024 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle intermittently failed to accelerate as intended before slamming into gear. The local dealer was contacted. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle intermittently failed to accelerate as intended before slamming into gear. The local dealer was contacted. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle intermittently failed to accelerate as intended before slamming into gear. The local dealer was contacted. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000. VIN tool confirms parts not available.
Mfg Campaign: 11666614
Recall Date: Jun 12, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Since purchasing the vehicle on September 27, 2024, I have experienced a series of troubling issues that raise serious concerns about its design, manufacturing, and overall safety, including: Airbag system malfunction: My airbags were nonfunctional for over a month. Tire-related issues: Required full replacement of the initial set of tires. Persistent alignment problems Bluetooth audio problems: Poor quality and connectivity with multiple phones, resolved only after a service visit in May 2025. Defective seat frame: Rear passenger-side bucket seat required full replacement. Defective paint: Blisters and bubbles in the rear quarter panel paint. Fuel module failure: Most concerning, the vehicle abruptly stopped on the road last week and required towing. I was later told the cause was a fuel module failure. Each of these issues is concerning on its own. Taken together, they represent a troubling pattern of unreliability and potential risk to my safety and that of others on the road. They’ve also resulted in a significant loss of my time. This vehicle has spent over a month at the dealership for service—astounding for a truck that’s only eight months old. These are the kinds of delays and disruptions I specifically try to avoid by purchasing and maintaining new Chevrolet vehicles.
Corrective Action:
Since purchasing the vehicle on September 27, 2024, I have experienced a series of troubling issues that raise serious concerns about its design, manufacturing, and overall safety, including: Airbag system malfunction: My airbags were nonfunctional for over a month. Tire-related issues: Required full replacement of the initial set of tires. Persistent alignment problems Bluetooth audio problems: Poor quality and connectivity with multiple phones, resolved only after a service visit in May 2025. Defective seat frame: Rear passenger-side bucket seat required full replacement. Defective paint: Blisters and bubbles in the rear quarter panel paint. Fuel module failure: Most concerning, the vehicle abruptly stopped on the road last week and required towing. I was later told the cause was a fuel module failure. Each of these issues is concerning on its own. Taken together, they represent a troubling pattern of unreliability and potential risk to my safety and that of others on the road. They’ve also resulted in a significant loss of my time. This vehicle has spent over a month at the dealership for service—astounding for a truck that’s only eight months old. These are the kinds of delays and disruptions I specifically try to avoid by purchasing and maintaining new Chevrolet vehicles.
Additional Notes:
Since purchasing the vehicle on September 27, 2024, I have experienced a series of troubling issues that raise serious concerns about its design, manufacturing, and overall safety, including: Airbag system malfunction: My airbags were nonfunctional for over a month. Tire-related issues: Required full replacement of the initial set of tires. Persistent alignment problems Bluetooth audio problems: Poor quality and connectivity with multiple phones, resolved only after a service visit in May 2025. Defective seat frame: Rear passenger-side bucket seat required full replacement. Defective paint: Blisters and bubbles in the rear quarter panel paint. Fuel module failure: Most concerning, the vehicle abruptly stopped on the road last week and required towing. I was later told the cause was a fuel module failure. Each of these issues is concerning on its own. Taken together, they represent a troubling pattern of unreliability and potential risk to my safety and that of others on the road. They’ve also resulted in a significant loss of my time. This vehicle has spent over a month at the dealership for service—astounding for a truck that’s only eight months old. These are the kinds of delays and disruptions I specifically try to avoid by purchasing and maintaining new Chevrolet vehicles.
Mfg Campaign: 11666254
Recall Date: Jun 11, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Since purchasing the vehicle on September 27, 2024, I have experienced a series of troubling issues that raise serious concerns about its design, manufacturing, and overall safety, including: Airbag system malfunction: My airbags were nonfunctional for over a month. Tire-related issues: Required full replacement of the initial set of tires. Persistent alignment problems Bluetooth audio problems: Poor quality and connectivity with multiple phones, resolved only after a service visit in May 2025. Defective seat frame: Rear passenger-side bucket seat required full replacement. Defective paint: Blisters and bubbles in the rear quarter panel paint. Fuel module failure: Most concerning, the vehicle abruptly stopped on the road last week and required towing. I was later told the cause was a fuel module failure. Each of these issues is concerning on its own. Taken together, they represent a troubling pattern of unreliability and potential risk to my safety and that of others on the road. They’ve also resulted in a significant loss of my time. This vehicle has spent over a month at the dealership for service—astounding for a truck that’s only eight months old. These are the kinds of delays and disruptions I specifically try to avoid by purchasing and maintaining new Chevrolet vehicles.
Corrective Action:
Since purchasing the vehicle on September 27, 2024, I have experienced a series of troubling issues that raise serious concerns about its design, manufacturing, and overall safety, including: Airbag system malfunction: My airbags were nonfunctional for over a month. Tire-related issues: Required full replacement of the initial set of tires. Persistent alignment problems Bluetooth audio problems: Poor quality and connectivity with multiple phones, resolved only after a service visit in May 2025. Defective seat frame: Rear passenger-side bucket seat required full replacement. Defective paint: Blisters and bubbles in the rear quarter panel paint. Fuel module failure: Most concerning, the vehicle abruptly stopped on the road last week and required towing. I was later told the cause was a fuel module failure. Each of these issues is concerning on its own. Taken together, they represent a troubling pattern of unreliability and potential risk to my safety and that of others on the road. They’ve also resulted in a significant loss of my time. This vehicle has spent over a month at the dealership for service—astounding for a truck that’s only eight months old. These are the kinds of delays and disruptions I specifically try to avoid by purchasing and maintaining new Chevrolet vehicles.
Additional Notes:
Since purchasing the vehicle on September 27, 2024, I have experienced a series of troubling issues that raise serious concerns about its design, manufacturing, and overall safety, including: Airbag system malfunction: My airbags were nonfunctional for over a month. Tire-related issues: Required full replacement of the initial set of tires. Persistent alignment problems Bluetooth audio problems: Poor quality and connectivity with multiple phones, resolved only after a service visit in May 2025. Defective seat frame: Rear passenger-side bucket seat required full replacement. Defective paint: Blisters and bubbles in the rear quarter panel paint. Fuel module failure: Most concerning, the vehicle abruptly stopped on the road last week and required towing. I was later told the cause was a fuel module failure. Each of these issues is concerning on its own. Taken together, they represent a troubling pattern of unreliability and potential risk to my safety and that of others on the road. They’ve also resulted in a significant loss of my time. This vehicle has spent over a month at the dealership for service—astounding for a truck that’s only eight months old. These are the kinds of delays and disruptions I specifically try to avoid by purchasing and maintaining new Chevrolet vehicles.
Mfg Campaign: 11666254
Recall Date: Jun 11, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Since purchasing the vehicle on September 27, 2024, I have experienced a series of troubling issues that raise serious concerns about its design, manufacturing, and overall safety, including: Airbag system malfunction: My airbags were nonfunctional for over a month. Tire-related issues: Required full replacement of the initial set of tires. Persistent alignment problems Bluetooth audio problems: Poor quality and connectivity with multiple phones, resolved only after a service visit in May 2025. Defective seat frame: Rear passenger-side bucket seat required full replacement. Defective paint: Blisters and bubbles in the rear quarter panel paint. Fuel module failure: Most concerning, the vehicle abruptly stopped on the road last week and required towing. I was later told the cause was a fuel module failure. Each of these issues is concerning on its own. Taken together, they represent a troubling pattern of unreliability and potential risk to my safety and that of others on the road. They’ve also resulted in a significant loss of my time. This vehicle has spent over a month at the dealership for service—astounding for a truck that’s only eight months old. These are the kinds of delays and disruptions I specifically try to avoid by purchasing and maintaining new Chevrolet vehicles.
Corrective Action:
Since purchasing the vehicle on September 27, 2024, I have experienced a series of troubling issues that raise serious concerns about its design, manufacturing, and overall safety, including: Airbag system malfunction: My airbags were nonfunctional for over a month. Tire-related issues: Required full replacement of the initial set of tires. Persistent alignment problems Bluetooth audio problems: Poor quality and connectivity with multiple phones, resolved only after a service visit in May 2025. Defective seat frame: Rear passenger-side bucket seat required full replacement. Defective paint: Blisters and bubbles in the rear quarter panel paint. Fuel module failure: Most concerning, the vehicle abruptly stopped on the road last week and required towing. I was later told the cause was a fuel module failure. Each of these issues is concerning on its own. Taken together, they represent a troubling pattern of unreliability and potential risk to my safety and that of others on the road. They’ve also resulted in a significant loss of my time. This vehicle has spent over a month at the dealership for service—astounding for a truck that’s only eight months old. These are the kinds of delays and disruptions I specifically try to avoid by purchasing and maintaining new Chevrolet vehicles.
Additional Notes:
Since purchasing the vehicle on September 27, 2024, I have experienced a series of troubling issues that raise serious concerns about its design, manufacturing, and overall safety, including: Airbag system malfunction: My airbags were nonfunctional for over a month. Tire-related issues: Required full replacement of the initial set of tires. Persistent alignment problems Bluetooth audio problems: Poor quality and connectivity with multiple phones, resolved only after a service visit in May 2025. Defective seat frame: Rear passenger-side bucket seat required full replacement. Defective paint: Blisters and bubbles in the rear quarter panel paint. Fuel module failure: Most concerning, the vehicle abruptly stopped on the road last week and required towing. I was later told the cause was a fuel module failure. Each of these issues is concerning on its own. Taken together, they represent a troubling pattern of unreliability and potential risk to my safety and that of others on the road. They’ve also resulted in a significant loss of my time. This vehicle has spent over a month at the dealership for service—astounding for a truck that’s only eight months old. These are the kinds of delays and disruptions I specifically try to avoid by purchasing and maintaining new Chevrolet vehicles.
Mfg Campaign: 11666254
Recall Date: Jun 11, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had my cruise control set and my car will slam on the brakes with no vehicles in front of my car or on each side. This has happened multiple times, it doesn’t matter if I am going 40MPH or 60+MPH. I have taken it in and they say there is nothing they can do for the issue. I’m worried for the safety of myself, my family, and my unborn child. As well as any cars around (behind me potentially) when this happens. I do not want to unintentionally cause an accident.
Corrective Action:
I have had my cruise control set and my car will slam on the brakes with no vehicles in front of my car or on each side. This has happened multiple times, it doesn’t matter if I am going 40MPH or 60+MPH. I have taken it in and they say there is nothing they can do for the issue. I’m worried for the safety of myself, my family, and my unborn child. As well as any cars around (behind me potentially) when this happens. I do not want to unintentionally cause an accident.
Additional Notes:
I have had my cruise control set and my car will slam on the brakes with no vehicles in front of my car or on each side. This has happened multiple times, it doesn’t matter if I am going 40MPH or 60+MPH. I have taken it in and they say there is nothing they can do for the issue. I’m worried for the safety of myself, my family, and my unborn child. As well as any cars around (behind me potentially) when this happens. I do not want to unintentionally cause an accident.
Mfg Campaign: 11665912
Recall Date: Jun 9, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have had my cruise control set and my car will slam on the brakes with no vehicles in front of my car or on each side. This has happened multiple times, it doesn’t matter if I am going 40MPH or 60+MPH. I have taken it in and they say there is nothing they can do for the issue. I’m worried for the safety of myself, my family, and my unborn child. As well as any cars around (behind me potentially) when this happens. I do not want to unintentionally cause an accident.
Corrective Action:
I have had my cruise control set and my car will slam on the brakes with no vehicles in front of my car or on each side. This has happened multiple times, it doesn’t matter if I am going 40MPH or 60+MPH. I have taken it in and they say there is nothing they can do for the issue. I’m worried for the safety of myself, my family, and my unborn child. As well as any cars around (behind me potentially) when this happens. I do not want to unintentionally cause an accident.
Additional Notes:
I have had my cruise control set and my car will slam on the brakes with no vehicles in front of my car or on each side. This has happened multiple times, it doesn’t matter if I am going 40MPH or 60+MPH. I have taken it in and they say there is nothing they can do for the issue. I’m worried for the safety of myself, my family, and my unborn child. As well as any cars around (behind me potentially) when this happens. I do not want to unintentionally cause an accident.
Mfg Campaign: 11665912
Recall Date: Jun 9, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have had my cruise control set and my car will slam on the brakes with no vehicles in front of my car or on each side. This has happened multiple times, it doesn’t matter if I am going 40MPH or 60+MPH. I have taken it in and they say there is nothing they can do for the issue. I’m worried for the safety of myself, my family, and my unborn child. As well as any cars around (behind me potentially) when this happens. I do not want to unintentionally cause an accident.
Corrective Action:
I have had my cruise control set and my car will slam on the brakes with no vehicles in front of my car or on each side. This has happened multiple times, it doesn’t matter if I am going 40MPH or 60+MPH. I have taken it in and they say there is nothing they can do for the issue. I’m worried for the safety of myself, my family, and my unborn child. As well as any cars around (behind me potentially) when this happens. I do not want to unintentionally cause an accident.
Additional Notes:
I have had my cruise control set and my car will slam on the brakes with no vehicles in front of my car or on each side. This has happened multiple times, it doesn’t matter if I am going 40MPH or 60+MPH. I have taken it in and they say there is nothing they can do for the issue. I’m worried for the safety of myself, my family, and my unborn child. As well as any cars around (behind me potentially) when this happens. I do not want to unintentionally cause an accident.
Mfg Campaign: 11665912
Recall Date: Jun 9, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I parked at my home, approximately 5 minutes after arriving home my grandson ran in yelling papa your car is on fire. The engine was on fire, shooting flames onto the windsheild. The cause of fire is unknown at this time.
Corrective Action:
I parked at my home, approximately 5 minutes after arriving home my grandson ran in yelling papa your car is on fire. The engine was on fire, shooting flames onto the windsheild. The cause of fire is unknown at this time.
Additional Notes:
I parked at my home, approximately 5 minutes after arriving home my grandson ran in yelling papa your car is on fire. The engine was on fire, shooting flames onto the windsheild. The cause of fire is unknown at this time.
Mfg Campaign: 11655369
Recall Date: Apr 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was entering the interstate, at 65 miles per hour, and went to set the cruise once I reached 70mph, and noticed that I was losing power, the engine had stopped and we dangerously lost speed on a interstate where folks were traveling north of 75-80 mph. I costed to the shoulder and tried to reset with no luck. We called Onstar and had it towed to Hendrick or Monroe NC. We found out that this was an engine failure and the long block had to be replaced. This left us stranded without a car to drive to our cruise —GM told me I could buy plane tickets and they’ve never denied reimbursement. Unfortunately they denied it once I submitted all the receipts. It been a horrible experience with no help from GM.
Corrective Action:
I was entering the interstate, at 65 miles per hour, and went to set the cruise once I reached 70mph, and noticed that I was losing power, the engine had stopped and we dangerously lost speed on a interstate where folks were traveling north of 75-80 mph. I costed to the shoulder and tried to reset with no luck. We called Onstar and had it towed to Hendrick or Monroe NC. We found out that this was an engine failure and the long block had to be replaced. This left us stranded without a car to drive to our cruise —GM told me I could buy plane tickets and they’ve never denied reimbursement. Unfortunately they denied it once I submitted all the receipts. It been a horrible experience with no help from GM.
Additional Notes:
I was entering the interstate, at 65 miles per hour, and went to set the cruise once I reached 70mph, and noticed that I was losing power, the engine had stopped and we dangerously lost speed on a interstate where folks were traveling north of 75-80 mph. I costed to the shoulder and tried to reset with no luck. We called Onstar and had it towed to Hendrick or Monroe NC. We found out that this was an engine failure and the long block had to be replaced. This left us stranded without a car to drive to our cruise —GM told me I could buy plane tickets and they’ve never denied reimbursement. Unfortunately they denied it once I submitted all the receipts. It been a horrible experience with no help from GM.
Mfg Campaign: 11651442
Recall Date: Mar 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
We were driving down the [XXX] in Wichita KS when our 2024 Suburbans engine shut off and the car went into neutral. The display said “ "conditions not correct for shift". We were able to safely coast to the nearest exit [XXX] and we completely stopped at the bottom of the exit ramp. We contacted onstar who dispatched Kansas Highway Patrol who blocked off the exit until we could get the vehicle towed. The car is currently at the dealership, being that it is Sunday they are closed so more information tomorrow on the issue. The photos are of the car being towed from The incident location and dropped off at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We were driving down the [XXX] in Wichita KS when our 2024 Suburbans engine shut off and the car went into neutral. The display said “ "conditions not correct for shift". We were able to safely coast to the nearest exit [XXX] and we completely stopped at the bottom of the exit ramp. We contacted onstar who dispatched Kansas Highway Patrol who blocked off the exit until we could get the vehicle towed. The car is currently at the dealership, being that it is Sunday they are closed so more information tomorrow on the issue. The photos are of the car being towed from The incident location and dropped off at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We were driving down the [XXX] in Wichita KS when our 2024 Suburbans engine shut off and the car went into neutral. The display said “ "conditions not correct for shift". We were able to safely coast to the nearest exit [XXX] and we completely stopped at the bottom of the exit ramp. We contacted onstar who dispatched Kansas Highway Patrol who blocked off the exit until we could get the vehicle towed. The car is currently at the dealership, being that it is Sunday they are closed so more information tomorrow on the issue. The photos are of the car being towed from The incident location and dropped off at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11650033
Recall Date: Mar 23, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2024 Chevrolet Suburban. The contact stated that upon brushing snow off the vehicle, the contact noticed that there was snow inside the headlights, which later turned into ice and dimmed the headlights. The contact stated that while driving at an undisclosed speed, the failure recurred, causing the contact to pull over to the side of the road to clean the headlights. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 360.
Corrective Action:
The contact owns a 2024 Chevrolet Suburban. The contact stated that upon brushing snow off the vehicle, the contact noticed that there was snow inside the headlights, which later turned into ice and dimmed the headlights. The contact stated that while driving at an undisclosed speed, the failure recurred, causing the contact to pull over to the side of the road to clean the headlights. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 360.
Additional Notes:
The contact owns a 2024 Chevrolet Suburban. The contact stated that upon brushing snow off the vehicle, the contact noticed that there was snow inside the headlights, which later turned into ice and dimmed the headlights. The contact stated that while driving at an undisclosed speed, the failure recurred, causing the contact to pull over to the side of the road to clean the headlights. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 360.
Mfg Campaign: 11648988
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than they’re willing to admit.
Corrective Action:
The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than they’re willing to admit.
Additional Notes:
The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than they’re willing to admit.
Mfg Campaign: 11645479
Recall Date: Feb 28, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than they’re willing to admit.
Corrective Action:
The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than they’re willing to admit.
Additional Notes:
The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than they’re willing to admit.
Mfg Campaign: 11645479
Recall Date: Feb 28, 2025
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than they’re willing to admit.
Corrective Action:
The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than they’re willing to admit.
Additional Notes:
The check engine light came on at 14k miles indicating there was an emissions error. The brakes squeal and have had to be replaced 3 times since the original purchase in March of 2024. After the third replacement of brakes they still squeal. Even if the car is not braking it makes the noise. The radio shuts on and off constantly. Chevy reported they are aware of the issue but there is no fix at this time. The dealerships reset the radio but the issue persists. I’ve had to park the car because I’m afraid the brake issue is much more than they’re willing to admit.
Mfg Campaign: 11645479
Recall Date: Feb 28, 2025
General Motors, Llc
Defect Description:
CHILD SEAT
Potential Consequences:
The contact owns a Nuna Rava Car Seat, Model Type: Convertible, Model Number: CS05013-GRN, Manufactured Date: July 16, 2016. The contact stated that the harness buckle became difficult to adjust while attempting to secure the child in the car seat. The contact received notifications of NHTSA Campaign Numbers: 24C002000 (Child Seat); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
Corrective Action:
The contact owns a Nuna Rava Car Seat, Model Type: Convertible, Model Number: CS05013-GRN, Manufactured Date: July 16, 2016. The contact stated that the harness buckle became difficult to adjust while attempting to secure the child in the car seat. The contact received notifications of NHTSA Campaign Numbers: 24C002000 (Child Seat); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
Additional Notes:
The contact owns a Nuna Rava Car Seat, Model Type: Convertible, Model Number: CS05013-GRN, Manufactured Date: July 16, 2016. The contact stated that the harness buckle became difficult to adjust while attempting to secure the child in the car seat. The contact received notifications of NHTSA Campaign Numbers: 24C002000 (Child Seat); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
Mfg Campaign: 11639840
Recall Date: Jan 31, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On[XXX], at approximately [XXX], while driving on [XXX] at a speed of 80 mph, my vehicle suddenly lost all power and shut down without warning. I had no choice but to steer to the shoulder lane amidst high-speed traffic on the busy interstate. After coming to a stop, the car would not restart, leaving me stranded in a highly precarious situation. As the weather conditions worsened, turning into a blizzard, and darkness set in, I contacted GM Roadside Assistance for help. I was informed that assistance would take at least an hour to arrive. Feeling unsafe, I called local law enforcement. The officers arrived and parked behind my vehicle with their flashers on to ensure approaching drivers would slow down and avoid an accident. This was an extremely distressing and frightening experience. After an hour, GM Roadside Assistance called back and informed me they were unable to find an operator to tow the vehicle. By this time, the officers on-site had contacted a local tow company for my safety. The tow company advised me that I would need to pay in cash for their services, which I accepted due to the urgency of the situation. They towed the vehicle from [XXX] to their yard in Douglas, Wyoming. I then arranged for a ride to Cheyenne, Wyoming, where I had to report to work that night. This incident not only jeopardized my safety but also left me with significant unexpected expenses and inconvenience, all due to what I believe is a manufacturing defect in the vehicle. A new vehicle should not experience such catastrophic failure, and the delayed response from GM Roadside Assistance compounded the problem. I respectfully request the following actions 1. A thorough investigation into the root cause of the sudden failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On[XXX], at approximately [XXX], while driving on [XXX] at a speed of 80 mph, my vehicle suddenly lost all power and shut down without warning. I had no choice but to steer to the shoulder lane amidst high-speed traffic on the busy interstate. After coming to a stop, the car would not restart, leaving me stranded in a highly precarious situation. As the weather conditions worsened, turning into a blizzard, and darkness set in, I contacted GM Roadside Assistance for help. I was informed that assistance would take at least an hour to arrive. Feeling unsafe, I called local law enforcement. The officers arrived and parked behind my vehicle with their flashers on to ensure approaching drivers would slow down and avoid an accident. This was an extremely distressing and frightening experience. After an hour, GM Roadside Assistance called back and informed me they were unable to find an operator to tow the vehicle. By this time, the officers on-site had contacted a local tow company for my safety. The tow company advised me that I would need to pay in cash for their services, which I accepted due to the urgency of the situation. They towed the vehicle from [XXX] to their yard in Douglas, Wyoming. I then arranged for a ride to Cheyenne, Wyoming, where I had to report to work that night. This incident not only jeopardized my safety but also left me with significant unexpected expenses and inconvenience, all due to what I believe is a manufacturing defect in the vehicle. A new vehicle should not experience such catastrophic failure, and the delayed response from GM Roadside Assistance compounded the problem. I respectfully request the following actions 1. A thorough investigation into the root cause of the sudden failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On[XXX], at approximately [XXX], while driving on [XXX] at a speed of 80 mph, my vehicle suddenly lost all power and shut down without warning. I had no choice but to steer to the shoulder lane amidst high-speed traffic on the busy interstate. After coming to a stop, the car would not restart, leaving me stranded in a highly precarious situation. As the weather conditions worsened, turning into a blizzard, and darkness set in, I contacted GM Roadside Assistance for help. I was informed that assistance would take at least an hour to arrive. Feeling unsafe, I called local law enforcement. The officers arrived and parked behind my vehicle with their flashers on to ensure approaching drivers would slow down and avoid an accident. This was an extremely distressing and frightening experience. After an hour, GM Roadside Assistance called back and informed me they were unable to find an operator to tow the vehicle. By this time, the officers on-site had contacted a local tow company for my safety. The tow company advised me that I would need to pay in cash for their services, which I accepted due to the urgency of the situation. They towed the vehicle from [XXX] to their yard in Douglas, Wyoming. I then arranged for a ride to Cheyenne, Wyoming, where I had to report to work that night. This incident not only jeopardized my safety but also left me with significant unexpected expenses and inconvenience, all due to what I believe is a manufacturing defect in the vehicle. A new vehicle should not experience such catastrophic failure, and the delayed response from GM Roadside Assistance compounded the problem. I respectfully request the following actions 1. A thorough investigation into the root cause of the sudden failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11638176
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On[XXX], at approximately [XXX], while driving on [XXX] at a speed of 80 mph, my vehicle suddenly lost all power and shut down without warning. I had no choice but to steer to the shoulder lane amidst high-speed traffic on the busy interstate. After coming to a stop, the car would not restart, leaving me stranded in a highly precarious situation. As the weather conditions worsened, turning into a blizzard, and darkness set in, I contacted GM Roadside Assistance for help. I was informed that assistance would take at least an hour to arrive. Feeling unsafe, I called local law enforcement. The officers arrived and parked behind my vehicle with their flashers on to ensure approaching drivers would slow down and avoid an accident. This was an extremely distressing and frightening experience. After an hour, GM Roadside Assistance called back and informed me they were unable to find an operator to tow the vehicle. By this time, the officers on-site had contacted a local tow company for my safety. The tow company advised me that I would need to pay in cash for their services, which I accepted due to the urgency of the situation. They towed the vehicle from [XXX] to their yard in Douglas, Wyoming. I then arranged for a ride to Cheyenne, Wyoming, where I had to report to work that night. This incident not only jeopardized my safety but also left me with significant unexpected expenses and inconvenience, all due to what I believe is a manufacturing defect in the vehicle. A new vehicle should not experience such catastrophic failure, and the delayed response from GM Roadside Assistance compounded the problem. I respectfully request the following actions 1. A thorough investigation into the root cause of the sudden failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On[XXX], at approximately [XXX], while driving on [XXX] at a speed of 80 mph, my vehicle suddenly lost all power and shut down without warning. I had no choice but to steer to the shoulder lane amidst high-speed traffic on the busy interstate. After coming to a stop, the car would not restart, leaving me stranded in a highly precarious situation. As the weather conditions worsened, turning into a blizzard, and darkness set in, I contacted GM Roadside Assistance for help. I was informed that assistance would take at least an hour to arrive. Feeling unsafe, I called local law enforcement. The officers arrived and parked behind my vehicle with their flashers on to ensure approaching drivers would slow down and avoid an accident. This was an extremely distressing and frightening experience. After an hour, GM Roadside Assistance called back and informed me they were unable to find an operator to tow the vehicle. By this time, the officers on-site had contacted a local tow company for my safety. The tow company advised me that I would need to pay in cash for their services, which I accepted due to the urgency of the situation. They towed the vehicle from [XXX] to their yard in Douglas, Wyoming. I then arranged for a ride to Cheyenne, Wyoming, where I had to report to work that night. This incident not only jeopardized my safety but also left me with significant unexpected expenses and inconvenience, all due to what I believe is a manufacturing defect in the vehicle. A new vehicle should not experience such catastrophic failure, and the delayed response from GM Roadside Assistance compounded the problem. I respectfully request the following actions 1. A thorough investigation into the root cause of the sudden failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On[XXX], at approximately [XXX], while driving on [XXX] at a speed of 80 mph, my vehicle suddenly lost all power and shut down without warning. I had no choice but to steer to the shoulder lane amidst high-speed traffic on the busy interstate. After coming to a stop, the car would not restart, leaving me stranded in a highly precarious situation. As the weather conditions worsened, turning into a blizzard, and darkness set in, I contacted GM Roadside Assistance for help. I was informed that assistance would take at least an hour to arrive. Feeling unsafe, I called local law enforcement. The officers arrived and parked behind my vehicle with their flashers on to ensure approaching drivers would slow down and avoid an accident. This was an extremely distressing and frightening experience. After an hour, GM Roadside Assistance called back and informed me they were unable to find an operator to tow the vehicle. By this time, the officers on-site had contacted a local tow company for my safety. The tow company advised me that I would need to pay in cash for their services, which I accepted due to the urgency of the situation. They towed the vehicle from [XXX] to their yard in Douglas, Wyoming. I then arranged for a ride to Cheyenne, Wyoming, where I had to report to work that night. This incident not only jeopardized my safety but also left me with significant unexpected expenses and inconvenience, all due to what I believe is a manufacturing defect in the vehicle. A new vehicle should not experience such catastrophic failure, and the delayed response from GM Roadside Assistance compounded the problem. I respectfully request the following actions 1. A thorough investigation into the root cause of the sudden failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11638176
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
6.2L engine failure at 9600 miles
Corrective Action:
6.2L engine failure at 9600 miles
Additional Notes:
6.2L engine failure at 9600 miles
Mfg Campaign: 11637841
Recall Date: Jan 22, 2025
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