Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
Consumer Complaints
22 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The dealer stated the 6.2L engine had a bearing failure. When driving on 12-24-24 to a family event the dash lights all lit up and the car shut off. I was barely able to put the Suburban into neutral to pull off to the side of the road. Once stopped, the Suburban wouldn't start or even go into neutral so I could push it further off the side. This is extremely dangerous. My entire family was in the car on a very busy day (Xmas eve) without the ability to move the car in any way. Even when the tow truck driver arrived, he stated there isn't a way to force it into neutral. I also first learned about the 6.2L bearing issue from him. His 2023 Suburban was in the shop for the exact same issue. My 2024 Suburban has less than 13,000 miles on it before the failure!
Corrective Action:
The dealer stated the 6.2L engine had a bearing failure. When driving on 12-24-24 to a family event the dash lights all lit up and the car shut off. I was barely able to put the Suburban into neutral to pull off to the side of the road. Once stopped, the Suburban wouldn't start or even go into neutral so I could push it further off the side. This is extremely dangerous. My entire family was in the car on a very busy day (Xmas eve) without the ability to move the car in any way. Even when the tow truck driver arrived, he stated there isn't a way to force it into neutral. I also first learned about the 6.2L bearing issue from him. His 2023 Suburban was in the shop for the exact same issue. My 2024 Suburban has less than 13,000 miles on it before the failure!
Additional Notes:
The dealer stated the 6.2L engine had a bearing failure. When driving on 12-24-24 to a family event the dash lights all lit up and the car shut off. I was barely able to put the Suburban into neutral to pull off to the side of the road. Once stopped, the Suburban wouldn't start or even go into neutral so I could push it further off the side. This is extremely dangerous. My entire family was in the car on a very busy day (Xmas eve) without the ability to move the car in any way. Even when the tow truck driver arrived, he stated there isn't a way to force it into neutral. I also first learned about the 6.2L bearing issue from him. His 2023 Suburban was in the shop for the exact same issue. My 2024 Suburban has less than 13,000 miles on it before the failure!
Mfg Campaign: 11637222
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving in the left lane of a two lane highway at highway speed of approx 65-70 mph the engine shut down. The instrument cluster said to “Press button to start engine”. I had no power. There was no throttle response. Luckily I was on a slight decline and was able to safely change lanes by coasting into the right lane then the shoulder. I was able to put the vehicle into park. The vehicle did restart. I took the vehicle to a Chevrolet dealer and was immediately told that there was an internal engine failure. I could have been rear ended or worse. This is a very serious issue. Upon doing some research, I found that the same thing has happened to many other people. This is very dangerous. Apparently this is becoming a major issue for the GM 6.2l eco tec engine. I hope that the next person this happens to doesn’t freak out and have an accident. If this happens to the wrong person, someone is going to lose their life.
Corrective Action:
While driving in the left lane of a two lane highway at highway speed of approx 65-70 mph the engine shut down. The instrument cluster said to “Press button to start engine”. I had no power. There was no throttle response. Luckily I was on a slight decline and was able to safely change lanes by coasting into the right lane then the shoulder. I was able to put the vehicle into park. The vehicle did restart. I took the vehicle to a Chevrolet dealer and was immediately told that there was an internal engine failure. I could have been rear ended or worse. This is a very serious issue. Upon doing some research, I found that the same thing has happened to many other people. This is very dangerous. Apparently this is becoming a major issue for the GM 6.2l eco tec engine. I hope that the next person this happens to doesn’t freak out and have an accident. If this happens to the wrong person, someone is going to lose their life.
Additional Notes:
While driving in the left lane of a two lane highway at highway speed of approx 65-70 mph the engine shut down. The instrument cluster said to “Press button to start engine”. I had no power. There was no throttle response. Luckily I was on a slight decline and was able to safely change lanes by coasting into the right lane then the shoulder. I was able to put the vehicle into park. The vehicle did restart. I took the vehicle to a Chevrolet dealer and was immediately told that there was an internal engine failure. I could have been rear ended or worse. This is a very serious issue. Upon doing some research, I found that the same thing has happened to many other people. This is very dangerous. Apparently this is becoming a major issue for the GM 6.2l eco tec engine. I hope that the next person this happens to doesn’t freak out and have an accident. If this happens to the wrong person, someone is going to lose their life.
Mfg Campaign: 11622888
Recall Date: Oct 31, 2024
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