Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202300860
Recall Date: Oct 1, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
Consumer Complaints
113 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Body Control Module does not work. A new BCM was installed in my car in April 2025. Since then I am having multiple issues, but the safety related issue is with the trailer braking system. It is available for inspection upon request. The dealership is unwilling to try another BCM without it costing me $600 for labor. If I am unable to use my brakes, then I put myself and others on the road at risk. The problem started with a Tire Monitor System. I was told I needed a BCM to fix the problem so the car would not throw codes. Now, I am being told the problems with the brakes are not comiing from the BCM. THERE WAS NOTHING WRONG WITH MY car until I took it to this dealership for a new key faub and a tire pressure monitor error. The Body Control Module in a 2018 Chevy Tahoe Premier does play a role in controlling the sunroof. More specifically, the sunroof system is supplied power through a fuse located in the driver-side fuse box which is connected to the BCM. The sunroof switches communicate with the BCM via a serial data circuit, and the BCM then commands the sunroof to open or close. Therefore, the BCM acts a central hub in the electrical system of the vehicle and communicates with the sunroof control module to operate it. I learned this from two other dealerships. One dealership in West Virginia and another dealership in Texas told me this information about the BCM controlling the sunroof and many other electrical parts of the 2018 Chevy Tahoe Premier. To make it simple, the BCM was replaced. The vehicle is now having serious issues. I consider an unintended activation of the braking on the wheel which causes the vehicle to pull to one side puts me at risk of a crash. Is this yet another failed sensor or part due to the negligence of the service department at Smith Buick when replacing the BCM and programming a key faub?
Corrective Action:
The Body Control Module does not work. A new BCM was installed in my car in April 2025. Since then I am having multiple issues, but the safety related issue is with the trailer braking system. It is available for inspection upon request. The dealership is unwilling to try another BCM without it costing me $600 for labor. If I am unable to use my brakes, then I put myself and others on the road at risk. The problem started with a Tire Monitor System. I was told I needed a BCM to fix the problem so the car would not throw codes. Now, I am being told the problems with the brakes are not comiing from the BCM. THERE WAS NOTHING WRONG WITH MY car until I took it to this dealership for a new key faub and a tire pressure monitor error. The Body Control Module in a 2018 Chevy Tahoe Premier does play a role in controlling the sunroof. More specifically, the sunroof system is supplied power through a fuse located in the driver-side fuse box which is connected to the BCM. The sunroof switches communicate with the BCM via a serial data circuit, and the BCM then commands the sunroof to open or close. Therefore, the BCM acts a central hub in the electrical system of the vehicle and communicates with the sunroof control module to operate it. I learned this from two other dealerships. One dealership in West Virginia and another dealership in Texas told me this information about the BCM controlling the sunroof and many other electrical parts of the 2018 Chevy Tahoe Premier. To make it simple, the BCM was replaced. The vehicle is now having serious issues. I consider an unintended activation of the braking on the wheel which causes the vehicle to pull to one side puts me at risk of a crash. Is this yet another failed sensor or part due to the negligence of the service department at Smith Buick when replacing the BCM and programming a key faub?
Additional Notes:
The Body Control Module does not work. A new BCM was installed in my car in April 2025. Since then I am having multiple issues, but the safety related issue is with the trailer braking system. It is available for inspection upon request. The dealership is unwilling to try another BCM without it costing me $600 for labor. If I am unable to use my brakes, then I put myself and others on the road at risk. The problem started with a Tire Monitor System. I was told I needed a BCM to fix the problem so the car would not throw codes. Now, I am being told the problems with the brakes are not comiing from the BCM. THERE WAS NOTHING WRONG WITH MY car until I took it to this dealership for a new key faub and a tire pressure monitor error. The Body Control Module in a 2018 Chevy Tahoe Premier does play a role in controlling the sunroof. More specifically, the sunroof system is supplied power through a fuse located in the driver-side fuse box which is connected to the BCM. The sunroof switches communicate with the BCM via a serial data circuit, and the BCM then commands the sunroof to open or close. Therefore, the BCM acts a central hub in the electrical system of the vehicle and communicates with the sunroof control module to operate it. I learned this from two other dealerships. One dealership in West Virginia and another dealership in Texas told me this information about the BCM controlling the sunroof and many other electrical parts of the 2018 Chevy Tahoe Premier. To make it simple, the BCM was replaced. The vehicle is now having serious issues. I consider an unintended activation of the braking on the wheel which causes the vehicle to pull to one side puts me at risk of a crash. Is this yet another failed sensor or part due to the negligence of the service department at Smith Buick when replacing the BCM and programming a key faub?
Mfg Campaign: 11673393
Recall Date: Jul 14, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Body Control Module does not work. A new BCM was installed in my car in April 2025. Since then I am having multiple issues, but the safety related issue is with the trailer braking system. It is available for inspection upon request. The dealership is unwilling to try another BCM without it costing me $600 for labor. If I am unable to use my brakes, then I put myself and others on the road at risk. The problem started with a Tire Monitor System. I was told I needed a BCM to fix the problem so the car would not throw codes. Now, I am being told the problems with the brakes are not comiing from the BCM. THERE WAS NOTHING WRONG WITH MY car until I took it to this dealership for a new key faub and a tire pressure monitor error. The Body Control Module in a 2018 Chevy Tahoe Premier does play a role in controlling the sunroof. More specifically, the sunroof system is supplied power through a fuse located in the driver-side fuse box which is connected to the BCM. The sunroof switches communicate with the BCM via a serial data circuit, and the BCM then commands the sunroof to open or close. Therefore, the BCM acts a central hub in the electrical system of the vehicle and communicates with the sunroof control module to operate it. I learned this from two other dealerships. One dealership in West Virginia and another dealership in Texas told me this information about the BCM controlling the sunroof and many other electrical parts of the 2018 Chevy Tahoe Premier. To make it simple, the BCM was replaced. The vehicle is now having serious issues. I consider an unintended activation of the braking on the wheel which causes the vehicle to pull to one side puts me at risk of a crash. Is this yet another failed sensor or part due to the negligence of the service department at Smith Buick when replacing the BCM and programming a key faub?
Corrective Action:
The Body Control Module does not work. A new BCM was installed in my car in April 2025. Since then I am having multiple issues, but the safety related issue is with the trailer braking system. It is available for inspection upon request. The dealership is unwilling to try another BCM without it costing me $600 for labor. If I am unable to use my brakes, then I put myself and others on the road at risk. The problem started with a Tire Monitor System. I was told I needed a BCM to fix the problem so the car would not throw codes. Now, I am being told the problems with the brakes are not comiing from the BCM. THERE WAS NOTHING WRONG WITH MY car until I took it to this dealership for a new key faub and a tire pressure monitor error. The Body Control Module in a 2018 Chevy Tahoe Premier does play a role in controlling the sunroof. More specifically, the sunroof system is supplied power through a fuse located in the driver-side fuse box which is connected to the BCM. The sunroof switches communicate with the BCM via a serial data circuit, and the BCM then commands the sunroof to open or close. Therefore, the BCM acts a central hub in the electrical system of the vehicle and communicates with the sunroof control module to operate it. I learned this from two other dealerships. One dealership in West Virginia and another dealership in Texas told me this information about the BCM controlling the sunroof and many other electrical parts of the 2018 Chevy Tahoe Premier. To make it simple, the BCM was replaced. The vehicle is now having serious issues. I consider an unintended activation of the braking on the wheel which causes the vehicle to pull to one side puts me at risk of a crash. Is this yet another failed sensor or part due to the negligence of the service department at Smith Buick when replacing the BCM and programming a key faub?
Additional Notes:
The Body Control Module does not work. A new BCM was installed in my car in April 2025. Since then I am having multiple issues, but the safety related issue is with the trailer braking system. It is available for inspection upon request. The dealership is unwilling to try another BCM without it costing me $600 for labor. If I am unable to use my brakes, then I put myself and others on the road at risk. The problem started with a Tire Monitor System. I was told I needed a BCM to fix the problem so the car would not throw codes. Now, I am being told the problems with the brakes are not comiing from the BCM. THERE WAS NOTHING WRONG WITH MY car until I took it to this dealership for a new key faub and a tire pressure monitor error. The Body Control Module in a 2018 Chevy Tahoe Premier does play a role in controlling the sunroof. More specifically, the sunroof system is supplied power through a fuse located in the driver-side fuse box which is connected to the BCM. The sunroof switches communicate with the BCM via a serial data circuit, and the BCM then commands the sunroof to open or close. Therefore, the BCM acts a central hub in the electrical system of the vehicle and communicates with the sunroof control module to operate it. I learned this from two other dealerships. One dealership in West Virginia and another dealership in Texas told me this information about the BCM controlling the sunroof and many other electrical parts of the 2018 Chevy Tahoe Premier. To make it simple, the BCM was replaced. The vehicle is now having serious issues. I consider an unintended activation of the braking on the wheel which causes the vehicle to pull to one side puts me at risk of a crash. Is this yet another failed sensor or part due to the negligence of the service department at Smith Buick when replacing the BCM and programming a key faub?
Mfg Campaign: 11673393
Recall Date: Jul 14, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Body Control Module does not work. A new BCM was installed in my car in April 2025. Since then I am having multiple issues, but the safety related issue is with the trailer braking system. It is available for inspection upon request. The dealership is unwilling to try another BCM without it costing me $600 for labor. If I am unable to use my brakes, then I put myself and others on the road at risk. The problem started with a Tire Monitor System. I was told I needed a BCM to fix the problem so the car would not throw codes. Now, I am being told the problems with the brakes are not comiing from the BCM. THERE WAS NOTHING WRONG WITH MY car until I took it to this dealership for a new key faub and a tire pressure monitor error. The Body Control Module in a 2018 Chevy Tahoe Premier does play a role in controlling the sunroof. More specifically, the sunroof system is supplied power through a fuse located in the driver-side fuse box which is connected to the BCM. The sunroof switches communicate with the BCM via a serial data circuit, and the BCM then commands the sunroof to open or close. Therefore, the BCM acts a central hub in the electrical system of the vehicle and communicates with the sunroof control module to operate it. I learned this from two other dealerships. One dealership in West Virginia and another dealership in Texas told me this information about the BCM controlling the sunroof and many other electrical parts of the 2018 Chevy Tahoe Premier. To make it simple, the BCM was replaced. The vehicle is now having serious issues. I consider an unintended activation of the braking on the wheel which causes the vehicle to pull to one side puts me at risk of a crash. Is this yet another failed sensor or part due to the negligence of the service department at Smith Buick when replacing the BCM and programming a key faub?
Corrective Action:
The Body Control Module does not work. A new BCM was installed in my car in April 2025. Since then I am having multiple issues, but the safety related issue is with the trailer braking system. It is available for inspection upon request. The dealership is unwilling to try another BCM without it costing me $600 for labor. If I am unable to use my brakes, then I put myself and others on the road at risk. The problem started with a Tire Monitor System. I was told I needed a BCM to fix the problem so the car would not throw codes. Now, I am being told the problems with the brakes are not comiing from the BCM. THERE WAS NOTHING WRONG WITH MY car until I took it to this dealership for a new key faub and a tire pressure monitor error. The Body Control Module in a 2018 Chevy Tahoe Premier does play a role in controlling the sunroof. More specifically, the sunroof system is supplied power through a fuse located in the driver-side fuse box which is connected to the BCM. The sunroof switches communicate with the BCM via a serial data circuit, and the BCM then commands the sunroof to open or close. Therefore, the BCM acts a central hub in the electrical system of the vehicle and communicates with the sunroof control module to operate it. I learned this from two other dealerships. One dealership in West Virginia and another dealership in Texas told me this information about the BCM controlling the sunroof and many other electrical parts of the 2018 Chevy Tahoe Premier. To make it simple, the BCM was replaced. The vehicle is now having serious issues. I consider an unintended activation of the braking on the wheel which causes the vehicle to pull to one side puts me at risk of a crash. Is this yet another failed sensor or part due to the negligence of the service department at Smith Buick when replacing the BCM and programming a key faub?
Additional Notes:
The Body Control Module does not work. A new BCM was installed in my car in April 2025. Since then I am having multiple issues, but the safety related issue is with the trailer braking system. It is available for inspection upon request. The dealership is unwilling to try another BCM without it costing me $600 for labor. If I am unable to use my brakes, then I put myself and others on the road at risk. The problem started with a Tire Monitor System. I was told I needed a BCM to fix the problem so the car would not throw codes. Now, I am being told the problems with the brakes are not comiing from the BCM. THERE WAS NOTHING WRONG WITH MY car until I took it to this dealership for a new key faub and a tire pressure monitor error. The Body Control Module in a 2018 Chevy Tahoe Premier does play a role in controlling the sunroof. More specifically, the sunroof system is supplied power through a fuse located in the driver-side fuse box which is connected to the BCM. The sunroof switches communicate with the BCM via a serial data circuit, and the BCM then commands the sunroof to open or close. Therefore, the BCM acts a central hub in the electrical system of the vehicle and communicates with the sunroof control module to operate it. I learned this from two other dealerships. One dealership in West Virginia and another dealership in Texas told me this information about the BCM controlling the sunroof and many other electrical parts of the 2018 Chevy Tahoe Premier. To make it simple, the BCM was replaced. The vehicle is now having serious issues. I consider an unintended activation of the braking on the wheel which causes the vehicle to pull to one side puts me at risk of a crash. Is this yet another failed sensor or part due to the negligence of the service department at Smith Buick when replacing the BCM and programming a key faub?
Mfg Campaign: 11673393
Recall Date: Jul 14, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failure at 110,000 miles. No warning lights, no codes. The transmission was slipping during acceleration, random rpm bouncing at a steady speed, acting lost in gears, slow power up hills then takes off. Currently sitting at a chevy dealership.
Corrective Action:
Transmission failure at 110,000 miles. No warning lights, no codes. The transmission was slipping during acceleration, random rpm bouncing at a steady speed, acting lost in gears, slow power up hills then takes off. Currently sitting at a chevy dealership.
Additional Notes:
Transmission failure at 110,000 miles. No warning lights, no codes. The transmission was slipping during acceleration, random rpm bouncing at a steady speed, acting lost in gears, slow power up hills then takes off. Currently sitting at a chevy dealership.
Mfg Campaign: 11670902
Recall Date: Jul 2, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Chevrolet Tahoe. The contact stated that while starting the vehicle, the engine made abnormal rattling and knocking sounds. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the camshaft and valve train needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2018 Chevrolet Tahoe. The contact stated that while starting the vehicle, the engine made abnormal rattling and knocking sounds. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the camshaft and valve train needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2018 Chevrolet Tahoe. The contact stated that while starting the vehicle, the engine made abnormal rattling and knocking sounds. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the camshaft and valve train needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 90,000.
Mfg Campaign: 11669195
Recall Date: Jun 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Complete Engine failure due to the camshaft being destroyed. Dealership said it was due to the lifters.
Corrective Action:
Complete Engine failure due to the camshaft being destroyed. Dealership said it was due to the lifters.
Additional Notes:
Complete Engine failure due to the camshaft being destroyed. Dealership said it was due to the lifters.
Mfg Campaign: 11664806
Recall Date: Jun 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Manufacturing problem, but not listed under recent GMC recall of April - May 2025 - 2018 Chevy Tahoe Problem: Transmission Issue - slippage
Corrective Action:
Manufacturing problem, but not listed under recent GMC recall of April - May 2025 - 2018 Chevy Tahoe Problem: Transmission Issue - slippage
Additional Notes:
Manufacturing problem, but not listed under recent GMC recall of April - May 2025 - 2018 Chevy Tahoe Problem: Transmission Issue - slippage
Mfg Campaign: 11659247
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle began to shake excessively, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 80,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle began to shake excessively, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 80,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle began to shake excessively, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 80,000. The VIN was not available.
Mfg Campaign: 11658003
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is overheating and forcing the truck into limp mode
Corrective Action:
Transmission is overheating and forcing the truck into limp mode
Additional Notes:
Transmission is overheating and forcing the truck into limp mode
Mfg Campaign: 11652910
Recall Date: Apr 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Transmission suddenly locked up while driving. Took to dealership and was advised it was a chronic issue with my vehicle. Once inspected by dealer, was advised that engine lifters also went out. My car was just out of warranty with 55k miles. Dealer did not want to honor warranty and charged me 15k in repairs. I reached out to Chevy and they provided me with some assistance by knocking off 3k. I did not get any warning lights indicating that there’s an issue with the engine or transmission. It happened suddenly. I feel that there is an engineering issue with the transmission and engine. The mechanic checked in my vehicle and said to me that this was a persistent issue with Tahoes like mines. I feel cheated by Chevrolet.
Corrective Action:
Transmission suddenly locked up while driving. Took to dealership and was advised it was a chronic issue with my vehicle. Once inspected by dealer, was advised that engine lifters also went out. My car was just out of warranty with 55k miles. Dealer did not want to honor warranty and charged me 15k in repairs. I reached out to Chevy and they provided me with some assistance by knocking off 3k. I did not get any warning lights indicating that there’s an issue with the engine or transmission. It happened suddenly. I feel that there is an engineering issue with the transmission and engine. The mechanic checked in my vehicle and said to me that this was a persistent issue with Tahoes like mines. I feel cheated by Chevrolet.
Additional Notes:
Transmission suddenly locked up while driving. Took to dealership and was advised it was a chronic issue with my vehicle. Once inspected by dealer, was advised that engine lifters also went out. My car was just out of warranty with 55k miles. Dealer did not want to honor warranty and charged me 15k in repairs. I reached out to Chevy and they provided me with some assistance by knocking off 3k. I did not get any warning lights indicating that there’s an issue with the engine or transmission. It happened suddenly. I feel that there is an engineering issue with the transmission and engine. The mechanic checked in my vehicle and said to me that this was a persistent issue with Tahoes like mines. I feel cheated by Chevrolet.
Mfg Campaign: 11651866
Recall Date: Mar 31, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Chevrolet Tahoe. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted. The ABS and check engine warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the crankshaft push rods, resulting in damages to the engine. The contact was informed that the crankshaft and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 83,000.
Corrective Action:
The contact owns a 2018 Chevrolet Tahoe. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted. The ABS and check engine warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the crankshaft push rods, resulting in damages to the engine. The contact was informed that the crankshaft and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 83,000.
Additional Notes:
The contact owns a 2018 Chevrolet Tahoe. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted. The ABS and check engine warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the crankshaft push rods, resulting in damages to the engine. The contact was informed that the crankshaft and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 83,000.
Mfg Campaign: 11644019
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Potential Consequences:
The contact owns a 2018 Chevrolet Tahoe. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted. The ABS and check engine warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the crankshaft push rods, resulting in damages to the engine. The contact was informed that the crankshaft and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 83,000.
Corrective Action:
The contact owns a 2018 Chevrolet Tahoe. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted. The ABS and check engine warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the crankshaft push rods, resulting in damages to the engine. The contact was informed that the crankshaft and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 83,000.
Additional Notes:
The contact owns a 2018 Chevrolet Tahoe. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted. The ABS and check engine warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the crankshaft push rods, resulting in damages to the engine. The contact was informed that the crankshaft and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 83,000.
Mfg Campaign: 11644019
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Chevrolet Tahoe. The contact stated that after parking the vehicle in a parking lot and returning to start the vehicle, the “Power Steering Assist Fault” message was displayed, and the vehicle was difficult to turn to the right or the left. The contact left the vehicle in the parking lot and after returning to the vehicle later and starting the vehicle, the vehicle had regained power steering assist functionality. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the 12-Volt battery needed to be replaced. The contact was advised by the mechanic that due to the weak battery, the power steering assist failed to operate as designed. The vehicle was repaired. The contact stated that several weeks later the power steering assist failure recurred. The contact stated that the "Power Steering Assist Fault" message was displayed. The vehicle was taken to another independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V455000 (Steering); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2018 Chevrolet Tahoe. The contact stated that after parking the vehicle in a parking lot and returning to start the vehicle, the “Power Steering Assist Fault” message was displayed, and the vehicle was difficult to turn to the right or the left. The contact left the vehicle in the parking lot and after returning to the vehicle later and starting the vehicle, the vehicle had regained power steering assist functionality. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the 12-Volt battery needed to be replaced. The contact was advised by the mechanic that due to the weak battery, the power steering assist failed to operate as designed. The vehicle was repaired. The contact stated that several weeks later the power steering assist failure recurred. The contact stated that the "Power Steering Assist Fault" message was displayed. The vehicle was taken to another independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V455000 (Steering); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2018 Chevrolet Tahoe. The contact stated that after parking the vehicle in a parking lot and returning to start the vehicle, the “Power Steering Assist Fault” message was displayed, and the vehicle was difficult to turn to the right or the left. The contact left the vehicle in the parking lot and after returning to the vehicle later and starting the vehicle, the vehicle had regained power steering assist functionality. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the 12-Volt battery needed to be replaced. The contact was advised by the mechanic that due to the weak battery, the power steering assist failed to operate as designed. The vehicle was repaired. The contact stated that several weeks later the power steering assist failure recurred. The contact stated that the "Power Steering Assist Fault" message was displayed. The vehicle was taken to another independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V455000 (Steering); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 84,000.
Mfg Campaign: 11641998
Recall Date: Feb 11, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle stopped accelerating while coming up to speed from an on ramp to the interstate while traveling from Indiana to Florida. Vehicle was towed to the nearest Chevy dealership where we were told the engine had blow and would need replaced. Vehicle has been sitting on the same dealership in Florida since early July. My families lives were put at risk as we were traveling at a low rate of speed on the interstate. As well as, sitting on the side of the interstate in a remote area waiting for a tow truck and cab. The dealer has confirmed what happened via inspection. There were not warning lamps until we lost the engine.
Corrective Action:
Vehicle stopped accelerating while coming up to speed from an on ramp to the interstate while traveling from Indiana to Florida. Vehicle was towed to the nearest Chevy dealership where we were told the engine had blow and would need replaced. Vehicle has been sitting on the same dealership in Florida since early July. My families lives were put at risk as we were traveling at a low rate of speed on the interstate. As well as, sitting on the side of the interstate in a remote area waiting for a tow truck and cab. The dealer has confirmed what happened via inspection. There were not warning lamps until we lost the engine.
Additional Notes:
Vehicle stopped accelerating while coming up to speed from an on ramp to the interstate while traveling from Indiana to Florida. Vehicle was towed to the nearest Chevy dealership where we were told the engine had blow and would need replaced. Vehicle has been sitting on the same dealership in Florida since early July. My families lives were put at risk as we were traveling at a low rate of speed on the interstate. As well as, sitting on the side of the interstate in a remote area waiting for a tow truck and cab. The dealer has confirmed what happened via inspection. There were not warning lamps until we lost the engine.
Mfg Campaign: 11637745
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
4100 Miles - Asked service dept. at dealership to check for noise coming from underside of vehicle. No service was completed. 4800 Miles - Asked service dept. at dealership to check again for noise on suspension. Service indicated it was a parking brake cable that was rubbing. 9800 Miles - Asked service dept. at dealership to check fluttering noise coming from engine. No service was completed. 15,000 Miles - Asked service dept. at dealership to check again for rattling noise coming from engine. Service indicated fluttering heard was exhaust pulsing through the manifold. No service was completed. 21,000 Miles- Service Dept at dealership provided multi point inspection and given clear inspection. No service was completed even though I stated there was still engine noises. 24,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. No service was completed, service stated it was due to colder temperatures. 25,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. Engine cooler lines were replaced. Scanned and verified clutch learn values all normal. Activated TCC and disabled TCC and found normal operation. No service completed. Now, after warranty has expired, service at dealership is telling me my camshaft and lifters need to be replaced, struts are leaking, transmission needs attention and should be flushed, and that I should NOT be driving my vehicle due to safety concerns. Although, I had taken the vehicle in multiple times during warranty period with complaints about these very items, no service was ever completed to correct them. Since then, I have read multiple articles documenting GM issues with L87 6.2L engines and transmissions. I'm filing a formal complaint with GM, as these issues should have been communicated to consumers or fixed through recalls.
Corrective Action:
4100 Miles - Asked service dept. at dealership to check for noise coming from underside of vehicle. No service was completed. 4800 Miles - Asked service dept. at dealership to check again for noise on suspension. Service indicated it was a parking brake cable that was rubbing. 9800 Miles - Asked service dept. at dealership to check fluttering noise coming from engine. No service was completed. 15,000 Miles - Asked service dept. at dealership to check again for rattling noise coming from engine. Service indicated fluttering heard was exhaust pulsing through the manifold. No service was completed. 21,000 Miles- Service Dept at dealership provided multi point inspection and given clear inspection. No service was completed even though I stated there was still engine noises. 24,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. No service was completed, service stated it was due to colder temperatures. 25,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. Engine cooler lines were replaced. Scanned and verified clutch learn values all normal. Activated TCC and disabled TCC and found normal operation. No service completed. Now, after warranty has expired, service at dealership is telling me my camshaft and lifters need to be replaced, struts are leaking, transmission needs attention and should be flushed, and that I should NOT be driving my vehicle due to safety concerns. Although, I had taken the vehicle in multiple times during warranty period with complaints about these very items, no service was ever completed to correct them. Since then, I have read multiple articles documenting GM issues with L87 6.2L engines and transmissions. I'm filing a formal complaint with GM, as these issues should have been communicated to consumers or fixed through recalls.
Additional Notes:
4100 Miles - Asked service dept. at dealership to check for noise coming from underside of vehicle. No service was completed. 4800 Miles - Asked service dept. at dealership to check again for noise on suspension. Service indicated it was a parking brake cable that was rubbing. 9800 Miles - Asked service dept. at dealership to check fluttering noise coming from engine. No service was completed. 15,000 Miles - Asked service dept. at dealership to check again for rattling noise coming from engine. Service indicated fluttering heard was exhaust pulsing through the manifold. No service was completed. 21,000 Miles- Service Dept at dealership provided multi point inspection and given clear inspection. No service was completed even though I stated there was still engine noises. 24,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. No service was completed, service stated it was due to colder temperatures. 25,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. Engine cooler lines were replaced. Scanned and verified clutch learn values all normal. Activated TCC and disabled TCC and found normal operation. No service completed. Now, after warranty has expired, service at dealership is telling me my camshaft and lifters need to be replaced, struts are leaking, transmission needs attention and should be flushed, and that I should NOT be driving my vehicle due to safety concerns. Although, I had taken the vehicle in multiple times during warranty period with complaints about these very items, no service was ever completed to correct them. Since then, I have read multiple articles documenting GM issues with L87 6.2L engines and transmissions. I'm filing a formal complaint with GM, as these issues should have been communicated to consumers or fixed through recalls.
Mfg Campaign: 11636801
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
4100 Miles - Asked service dept. at dealership to check for noise coming from underside of vehicle. No service was completed. 4800 Miles - Asked service dept. at dealership to check again for noise on suspension. Service indicated it was a parking brake cable that was rubbing. 9800 Miles - Asked service dept. at dealership to check fluttering noise coming from engine. No service was completed. 15,000 Miles - Asked service dept. at dealership to check again for rattling noise coming from engine. Service indicated fluttering heard was exhaust pulsing through the manifold. No service was completed. 21,000 Miles- Service Dept at dealership provided multi point inspection and given clear inspection. No service was completed even though I stated there was still engine noises. 24,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. No service was completed, service stated it was due to colder temperatures. 25,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. Engine cooler lines were replaced. Scanned and verified clutch learn values all normal. Activated TCC and disabled TCC and found normal operation. No service completed. Now, after warranty has expired, service at dealership is telling me my camshaft and lifters need to be replaced, struts are leaking, transmission needs attention and should be flushed, and that I should NOT be driving my vehicle due to safety concerns. Although, I had taken the vehicle in multiple times during warranty period with complaints about these very items, no service was ever completed to correct them. Since then, I have read multiple articles documenting GM issues with L87 6.2L engines and transmissions. I'm filing a formal complaint with GM, as these issues should have been communicated to consumers or fixed through recalls.
Corrective Action:
4100 Miles - Asked service dept. at dealership to check for noise coming from underside of vehicle. No service was completed. 4800 Miles - Asked service dept. at dealership to check again for noise on suspension. Service indicated it was a parking brake cable that was rubbing. 9800 Miles - Asked service dept. at dealership to check fluttering noise coming from engine. No service was completed. 15,000 Miles - Asked service dept. at dealership to check again for rattling noise coming from engine. Service indicated fluttering heard was exhaust pulsing through the manifold. No service was completed. 21,000 Miles- Service Dept at dealership provided multi point inspection and given clear inspection. No service was completed even though I stated there was still engine noises. 24,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. No service was completed, service stated it was due to colder temperatures. 25,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. Engine cooler lines were replaced. Scanned and verified clutch learn values all normal. Activated TCC and disabled TCC and found normal operation. No service completed. Now, after warranty has expired, service at dealership is telling me my camshaft and lifters need to be replaced, struts are leaking, transmission needs attention and should be flushed, and that I should NOT be driving my vehicle due to safety concerns. Although, I had taken the vehicle in multiple times during warranty period with complaints about these very items, no service was ever completed to correct them. Since then, I have read multiple articles documenting GM issues with L87 6.2L engines and transmissions. I'm filing a formal complaint with GM, as these issues should have been communicated to consumers or fixed through recalls.
Additional Notes:
4100 Miles - Asked service dept. at dealership to check for noise coming from underside of vehicle. No service was completed. 4800 Miles - Asked service dept. at dealership to check again for noise on suspension. Service indicated it was a parking brake cable that was rubbing. 9800 Miles - Asked service dept. at dealership to check fluttering noise coming from engine. No service was completed. 15,000 Miles - Asked service dept. at dealership to check again for rattling noise coming from engine. Service indicated fluttering heard was exhaust pulsing through the manifold. No service was completed. 21,000 Miles- Service Dept at dealership provided multi point inspection and given clear inspection. No service was completed even though I stated there was still engine noises. 24,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. No service was completed, service stated it was due to colder temperatures. 25,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. Engine cooler lines were replaced. Scanned and verified clutch learn values all normal. Activated TCC and disabled TCC and found normal operation. No service completed. Now, after warranty has expired, service at dealership is telling me my camshaft and lifters need to be replaced, struts are leaking, transmission needs attention and should be flushed, and that I should NOT be driving my vehicle due to safety concerns. Although, I had taken the vehicle in multiple times during warranty period with complaints about these very items, no service was ever completed to correct them. Since then, I have read multiple articles documenting GM issues with L87 6.2L engines and transmissions. I'm filing a formal complaint with GM, as these issues should have been communicated to consumers or fixed through recalls.
Mfg Campaign: 11636801
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
4100 Miles - Asked service dept. at dealership to check for noise coming from underside of vehicle. No service was completed. 4800 Miles - Asked service dept. at dealership to check again for noise on suspension. Service indicated it was a parking brake cable that was rubbing. 9800 Miles - Asked service dept. at dealership to check fluttering noise coming from engine. No service was completed. 15,000 Miles - Asked service dept. at dealership to check again for rattling noise coming from engine. Service indicated fluttering heard was exhaust pulsing through the manifold. No service was completed. 21,000 Miles- Service Dept at dealership provided multi point inspection and given clear inspection. No service was completed even though I stated there was still engine noises. 24,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. No service was completed, service stated it was due to colder temperatures. 25,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. Engine cooler lines were replaced. Scanned and verified clutch learn values all normal. Activated TCC and disabled TCC and found normal operation. No service completed. Now, after warranty has expired, service at dealership is telling me my camshaft and lifters need to be replaced, struts are leaking, transmission needs attention and should be flushed, and that I should NOT be driving my vehicle due to safety concerns. Although, I had taken the vehicle in multiple times during warranty period with complaints about these very items, no service was ever completed to correct them. Since then, I have read multiple articles documenting GM issues with L87 6.2L engines and transmissions. I'm filing a formal complaint with GM, as these issues should have been communicated to consumers or fixed through recalls.
Corrective Action:
4100 Miles - Asked service dept. at dealership to check for noise coming from underside of vehicle. No service was completed. 4800 Miles - Asked service dept. at dealership to check again for noise on suspension. Service indicated it was a parking brake cable that was rubbing. 9800 Miles - Asked service dept. at dealership to check fluttering noise coming from engine. No service was completed. 15,000 Miles - Asked service dept. at dealership to check again for rattling noise coming from engine. Service indicated fluttering heard was exhaust pulsing through the manifold. No service was completed. 21,000 Miles- Service Dept at dealership provided multi point inspection and given clear inspection. No service was completed even though I stated there was still engine noises. 24,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. No service was completed, service stated it was due to colder temperatures. 25,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. Engine cooler lines were replaced. Scanned and verified clutch learn values all normal. Activated TCC and disabled TCC and found normal operation. No service completed. Now, after warranty has expired, service at dealership is telling me my camshaft and lifters need to be replaced, struts are leaking, transmission needs attention and should be flushed, and that I should NOT be driving my vehicle due to safety concerns. Although, I had taken the vehicle in multiple times during warranty period with complaints about these very items, no service was ever completed to correct them. Since then, I have read multiple articles documenting GM issues with L87 6.2L engines and transmissions. I'm filing a formal complaint with GM, as these issues should have been communicated to consumers or fixed through recalls.
Additional Notes:
4100 Miles - Asked service dept. at dealership to check for noise coming from underside of vehicle. No service was completed. 4800 Miles - Asked service dept. at dealership to check again for noise on suspension. Service indicated it was a parking brake cable that was rubbing. 9800 Miles - Asked service dept. at dealership to check fluttering noise coming from engine. No service was completed. 15,000 Miles - Asked service dept. at dealership to check again for rattling noise coming from engine. Service indicated fluttering heard was exhaust pulsing through the manifold. No service was completed. 21,000 Miles- Service Dept at dealership provided multi point inspection and given clear inspection. No service was completed even though I stated there was still engine noises. 24,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. No service was completed, service stated it was due to colder temperatures. 25,000- Asked service dept. at dealership to check hard shifting from transmission and poor performance. In addition, mentioned the noises again. Engine cooler lines were replaced. Scanned and verified clutch learn values all normal. Activated TCC and disabled TCC and found normal operation. No service completed. Now, after warranty has expired, service at dealership is telling me my camshaft and lifters need to be replaced, struts are leaking, transmission needs attention and should be flushed, and that I should NOT be driving my vehicle due to safety concerns. Although, I had taken the vehicle in multiple times during warranty period with complaints about these very items, no service was ever completed to correct them. Since then, I have read multiple articles documenting GM issues with L87 6.2L engines and transmissions. I'm filing a formal complaint with GM, as these issues should have been communicated to consumers or fixed through recalls.
Mfg Campaign: 11636801
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I can smell gas inside my cabin and also when parked in garage. Mechanic said my fuel injector seals are leaking and this is a known issue . The safety bulletin 18-NA-137 November 2019. This is a SAFETY ISSUE and needs to be addressed for the safety of myself and others. Please issue recall immediately so I can get fixed.
Corrective Action:
I can smell gas inside my cabin and also when parked in garage. Mechanic said my fuel injector seals are leaking and this is a known issue . The safety bulletin 18-NA-137 November 2019. This is a SAFETY ISSUE and needs to be addressed for the safety of myself and others. Please issue recall immediately so I can get fixed.
Additional Notes:
I can smell gas inside my cabin and also when parked in garage. Mechanic said my fuel injector seals are leaking and this is a known issue . The safety bulletin 18-NA-137 November 2019. This is a SAFETY ISSUE and needs to be addressed for the safety of myself and others. Please issue recall immediately so I can get fixed.
Mfg Campaign: 11616828
Recall Date: Sep 27, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Like every other GM vehicle from 2014 to 2021, the tongue converter has failed and ruined the crappy transmission.
Corrective Action:
Like every other GM vehicle from 2014 to 2021, the tongue converter has failed and ruined the crappy transmission.
Additional Notes:
Like every other GM vehicle from 2014 to 2021, the tongue converter has failed and ruined the crappy transmission.
Mfg Campaign: 11614161
Recall Date: Sep 12, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the brake pedal was depressed with the brake warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the vacuum pump had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 92,104.
Corrective Action:
The contact owns a 2018 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the brake pedal was depressed with the brake warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the vacuum pump had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 92,104.
Additional Notes:
The contact owns a 2018 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the brake pedal was depressed with the brake warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the vacuum pump had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 92,104.
Mfg Campaign: 11612532
Recall Date: Sep 4, 2024
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