Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
Consumer Complaints
42 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT STATED THEY RENTED A 2020 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE COMING TO A STOP TO MAKE A U-TURN THE STEERING WHEEL SUDDENLY LOCKED. THE VEHICLE CONTINUED TO ACCELERATE FORWARD CRASHING INTO A WALL ON A DRIVEWAY OF A HOME NEARBY. THE VEHICLE'S AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND HAD NOT BEEN DEEMED TOTALED AS OF YET. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE HEAD AND KNEES. THE CONTACT STATED THERE WERE 5 PASSENGERS IN THE VEHICLE, NOT INCLUDING THE CONTACT, THERE WAS A PASSENGER IN THE FRONT AND FOUR IN THE REAR. THE CONTACT STATED THE PASSENGER IN THE FRONT HAD HEAD, MOUTH, AND WRIST INJURIES. THE PASSENGERS IN THE REAR RECEIVED INJURIES TO THEIR HEAD, FOOT, RIBS, LEGS, FACE. MEDICAL ATTENTION WAS NOT NEEDED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT STATED THEY RENTED A 2020 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE COMING TO A STOP TO MAKE A U-TURN THE STEERING WHEEL SUDDENLY LOCKED. THE VEHICLE CONTINUED TO ACCELERATE FORWARD CRASHING INTO A WALL ON A DRIVEWAY OF A HOME NEARBY. THE VEHICLE'S AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND HAD NOT BEEN DEEMED TOTALED AS OF YET. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE HEAD AND KNEES. THE CONTACT STATED THERE WERE 5 PASSENGERS IN THE VEHICLE, NOT INCLUDING THE CONTACT, THERE WAS A PASSENGER IN THE FRONT AND FOUR IN THE REAR. THE CONTACT STATED THE PASSENGER IN THE FRONT HAD HEAD, MOUTH, AND WRIST INJURIES. THE PASSENGERS IN THE REAR RECEIVED INJURIES TO THEIR HEAD, FOOT, RIBS, LEGS, FACE. MEDICAL ATTENTION WAS NOT NEEDED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT STATED THEY RENTED A 2020 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE COMING TO A STOP TO MAKE A U-TURN THE STEERING WHEEL SUDDENLY LOCKED. THE VEHICLE CONTINUED TO ACCELERATE FORWARD CRASHING INTO A WALL ON A DRIVEWAY OF A HOME NEARBY. THE VEHICLE'S AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND HAD NOT BEEN DEEMED TOTALED AS OF YET. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE HEAD AND KNEES. THE CONTACT STATED THERE WERE 5 PASSENGERS IN THE VEHICLE, NOT INCLUDING THE CONTACT, THERE WAS A PASSENGER IN THE FRONT AND FOUR IN THE REAR. THE CONTACT STATED THE PASSENGER IN THE FRONT HAD HEAD, MOUTH, AND WRIST INJURIES. THE PASSENGERS IN THE REAR RECEIVED INJURIES TO THEIR HEAD, FOOT, RIBS, LEGS, FACE. MEDICAL ATTENTION WAS NOT NEEDED. THE CONTACT HAD NOT CONTACTED THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11339175
Recall Date: Jul 13, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY NEW 2020 TAHOE HAS AUTO/POWER PEDAL HEIGHT ADJUSTMENT. IT ALLOWS BOTH PEDALS IN UNISON TO BE LOWERED OR RAISED FOR COMFORT AND DEXTERITY OF USE. THE HEIGHT DISTANCE BETWEEN THE BRAKE AND GAS PEDAL IS EXTREME. THERE IS A INHERENT DANGER OF HITTING THE SIDE OF THE BRAKE PEDAL PRIOR TO GETTING ONES SHOE ONTO THE BRAKE PEDAL. WOMEN WEARING SANDALS OR OPEN FACE FOOTWEAR CAN POSSIBLY SNAG THEIR FOOTWEAR TO THE SIDE OF THE PEDAL PLATFORM. ANY HEAVY WORKING TYPE SHOE IS ALSO PRONE TO HITTING THE SIDE OF THE PEDAL FIRST. MY WIFE AND I BOTH NOTICED THIS DURING OUR SEPARATE TEST DRIVES. IN EACH CASE, THE TIMING OF ACTUALLY ENGAGING THE BRAKE PEDAL ENDANGERS THE DRIVERS ABILITY TO SLOW OR STOP HIS VEHICLE. ACCIDENTS WILL OCCUR. I ASKED THE SALESMAN IF THE PEDALS COULD BE SEPARATELY ADJUSTED, TO WHICH HE STATED IT WASN'T POSSIBLE.THE INABILITY TO ADJUST EITHER PEDALS HEIGHT INDEPENDENTLY FOR EACH DRIVERS DEXTERITY OF ENGAGEMENT IS IMPORTANT. WOULD BOTH AUTOMATIC POWERED SIDE VIEW MIRRORS BE EFFECTIVE IF THEY WERE SET TO BE ADJUSTED IN UNISON ONLY ? I'M NOT SURE WHEN AUTOMAKERS MADE THE DECISION TO NEGATE THE ABILITY TO ADJUST THE DISTANCE OF HEIGHT INDEPENDENTLY OF AT LEAST ONE OF THE PEDALS. THIS IS OUR FIRST VEHICLE PURCHASE SINCE OUR LAST IN 1985. IT APPEARS TO ME, THAT IT HAS BEEN AN UNAPPARENT OR UNNOTICED POSSIBLE REASON FOR ACCIDENTS. PLEASE LOOK INTO THIS MATTER. YOU MIGHT FIND MY OBSERVATION TO BE VERY LIKELY. *TR
Corrective Action:
MY NEW 2020 TAHOE HAS AUTO/POWER PEDAL HEIGHT ADJUSTMENT. IT ALLOWS BOTH PEDALS IN UNISON TO BE LOWERED OR RAISED FOR COMFORT AND DEXTERITY OF USE. THE HEIGHT DISTANCE BETWEEN THE BRAKE AND GAS PEDAL IS EXTREME. THERE IS A INHERENT DANGER OF HITTING THE SIDE OF THE BRAKE PEDAL PRIOR TO GETTING ONES SHOE ONTO THE BRAKE PEDAL. WOMEN WEARING SANDALS OR OPEN FACE FOOTWEAR CAN POSSIBLY SNAG THEIR FOOTWEAR TO THE SIDE OF THE PEDAL PLATFORM. ANY HEAVY WORKING TYPE SHOE IS ALSO PRONE TO HITTING THE SIDE OF THE PEDAL FIRST. MY WIFE AND I BOTH NOTICED THIS DURING OUR SEPARATE TEST DRIVES. IN EACH CASE, THE TIMING OF ACTUALLY ENGAGING THE BRAKE PEDAL ENDANGERS THE DRIVERS ABILITY TO SLOW OR STOP HIS VEHICLE. ACCIDENTS WILL OCCUR. I ASKED THE SALESMAN IF THE PEDALS COULD BE SEPARATELY ADJUSTED, TO WHICH HE STATED IT WASN'T POSSIBLE.THE INABILITY TO ADJUST EITHER PEDALS HEIGHT INDEPENDENTLY FOR EACH DRIVERS DEXTERITY OF ENGAGEMENT IS IMPORTANT. WOULD BOTH AUTOMATIC POWERED SIDE VIEW MIRRORS BE EFFECTIVE IF THEY WERE SET TO BE ADJUSTED IN UNISON ONLY ? I'M NOT SURE WHEN AUTOMAKERS MADE THE DECISION TO NEGATE THE ABILITY TO ADJUST THE DISTANCE OF HEIGHT INDEPENDENTLY OF AT LEAST ONE OF THE PEDALS. THIS IS OUR FIRST VEHICLE PURCHASE SINCE OUR LAST IN 1985. IT APPEARS TO ME, THAT IT HAS BEEN AN UNAPPARENT OR UNNOTICED POSSIBLE REASON FOR ACCIDENTS. PLEASE LOOK INTO THIS MATTER. YOU MIGHT FIND MY OBSERVATION TO BE VERY LIKELY. *TR
Additional Notes:
MY NEW 2020 TAHOE HAS AUTO/POWER PEDAL HEIGHT ADJUSTMENT. IT ALLOWS BOTH PEDALS IN UNISON TO BE LOWERED OR RAISED FOR COMFORT AND DEXTERITY OF USE. THE HEIGHT DISTANCE BETWEEN THE BRAKE AND GAS PEDAL IS EXTREME. THERE IS A INHERENT DANGER OF HITTING THE SIDE OF THE BRAKE PEDAL PRIOR TO GETTING ONES SHOE ONTO THE BRAKE PEDAL. WOMEN WEARING SANDALS OR OPEN FACE FOOTWEAR CAN POSSIBLY SNAG THEIR FOOTWEAR TO THE SIDE OF THE PEDAL PLATFORM. ANY HEAVY WORKING TYPE SHOE IS ALSO PRONE TO HITTING THE SIDE OF THE PEDAL FIRST. MY WIFE AND I BOTH NOTICED THIS DURING OUR SEPARATE TEST DRIVES. IN EACH CASE, THE TIMING OF ACTUALLY ENGAGING THE BRAKE PEDAL ENDANGERS THE DRIVERS ABILITY TO SLOW OR STOP HIS VEHICLE. ACCIDENTS WILL OCCUR. I ASKED THE SALESMAN IF THE PEDALS COULD BE SEPARATELY ADJUSTED, TO WHICH HE STATED IT WASN'T POSSIBLE.THE INABILITY TO ADJUST EITHER PEDALS HEIGHT INDEPENDENTLY FOR EACH DRIVERS DEXTERITY OF ENGAGEMENT IS IMPORTANT. WOULD BOTH AUTOMATIC POWERED SIDE VIEW MIRRORS BE EFFECTIVE IF THEY WERE SET TO BE ADJUSTED IN UNISON ONLY ? I'M NOT SURE WHEN AUTOMAKERS MADE THE DECISION TO NEGATE THE ABILITY TO ADJUST THE DISTANCE OF HEIGHT INDEPENDENTLY OF AT LEAST ONE OF THE PEDALS. THIS IS OUR FIRST VEHICLE PURCHASE SINCE OUR LAST IN 1985. IT APPEARS TO ME, THAT IT HAS BEEN AN UNAPPARENT OR UNNOTICED POSSIBLE REASON FOR ACCIDENTS. PLEASE LOOK INTO THIS MATTER. YOU MIGHT FIND MY OBSERVATION TO BE VERY LIKELY. *TR
Mfg Campaign: 11329434
Recall Date: Jun 17, 2020
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