Complaints & Recalls
Consumer Complaints
54 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The turbo went out on the car for absolutely no reason. Message popped up on dash board saying "Engine power reduced". I have seen this happen to many many many other card across the country. It does not many how many miles are on the car. some Ive seen 25k and some ive seen at 60k. Shouldn't Chevy be recalling and fixing the part? Seems unfair to me as a consumer. Who has thousands of dollars to get that repaired?
Corrective Action:
The turbo went out on the car for absolutely no reason. Message popped up on dash board saying "Engine power reduced". I have seen this happen to many many many other card across the country. It does not many how many miles are on the car. some Ive seen 25k and some ive seen at 60k. Shouldn't Chevy be recalling and fixing the part? Seems unfair to me as a consumer. Who has thousands of dollars to get that repaired?
Additional Notes:
The turbo went out on the car for absolutely no reason. Message popped up on dash board saying "Engine power reduced". I have seen this happen to many many many other card across the country. It does not many how many miles are on the car. some Ive seen 25k and some ive seen at 60k. Shouldn't Chevy be recalling and fixing the part? Seems unfair to me as a consumer. Who has thousands of dollars to get that repaired?
Mfg Campaign: 11669095
Recall Date: Jun 25, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My car key keeps getting stuck in the ignition and won’t come out until we unhook the negative on the battery.
Corrective Action:
My car key keeps getting stuck in the ignition and won’t come out until we unhook the negative on the battery.
Additional Notes:
My car key keeps getting stuck in the ignition and won’t come out until we unhook the negative on the battery.
Mfg Campaign: 11666915
Recall Date: Jun 14, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car key keeps getting stuck in the ignition and won’t come out until we unhook the negative on the battery.
Corrective Action:
My car key keeps getting stuck in the ignition and won’t come out until we unhook the negative on the battery.
Additional Notes:
My car key keeps getting stuck in the ignition and won’t come out until we unhook the negative on the battery.
Mfg Campaign: 11666915
Recall Date: Jun 14, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Potential Consequences:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local Auto Zone where a diagnostic scanner was used to retrieve DTC: P146D. The vehicle was then taken to an independent mechanic where the vehicle was diagnosed, and the same code was retrieved and confirmed. The contact was informed that the emissions control valve was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Emission Recall: A222379711; as a possible cause for the failure. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local Auto Zone where a diagnostic scanner was used to retrieve DTC: P146D. The vehicle was then taken to an independent mechanic where the vehicle was diagnosed, and the same code was retrieved and confirmed. The contact was informed that the emissions control valve was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Emission Recall: A222379711; as a possible cause for the failure. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local Auto Zone where a diagnostic scanner was used to retrieve DTC: P146D. The vehicle was then taken to an independent mechanic where the vehicle was diagnosed, and the same code was retrieved and confirmed. The contact was informed that the emissions control valve was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Emission Recall: A222379711; as a possible cause for the failure. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11661186
Recall Date: May 15, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while driving at undisclosed speeds, the vehicle independently activated the brakes while the accelerator pedal was depressed. In addition, the contact stated that while attempting to make a left turn, the steering wheel independently veered towards the right. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the brake master cylinder assembly was replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer and was left for further investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while driving at undisclosed speeds, the vehicle independently activated the brakes while the accelerator pedal was depressed. In addition, the contact stated that while attempting to make a left turn, the steering wheel independently veered towards the right. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the brake master cylinder assembly was replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer and was left for further investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while driving at undisclosed speeds, the vehicle independently activated the brakes while the accelerator pedal was depressed. In addition, the contact stated that while attempting to make a left turn, the steering wheel independently veered towards the right. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the brake master cylinder assembly was replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer and was left for further investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11659160
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Potential Consequences:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while driving at undisclosed speeds, the vehicle independently activated the brakes while the accelerator pedal was depressed. In addition, the contact stated that while attempting to make a left turn, the steering wheel independently veered towards the right. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the brake master cylinder assembly was replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer and was left for further investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while driving at undisclosed speeds, the vehicle independently activated the brakes while the accelerator pedal was depressed. In addition, the contact stated that while attempting to make a left turn, the steering wheel independently veered towards the right. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the brake master cylinder assembly was replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer and was left for further investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while driving at undisclosed speeds, the vehicle independently activated the brakes while the accelerator pedal was depressed. In addition, the contact stated that while attempting to make a left turn, the steering wheel independently veered towards the right. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the brake master cylinder assembly was replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer and was left for further investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11659160
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while driving at undisclosed speeds, the vehicle independently activated the brakes while the accelerator pedal was depressed. In addition, the contact stated that while attempting to make a left turn, the steering wheel independently veered towards the right. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the brake master cylinder assembly was replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer and was left for further investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while driving at undisclosed speeds, the vehicle independently activated the brakes while the accelerator pedal was depressed. In addition, the contact stated that while attempting to make a left turn, the steering wheel independently veered towards the right. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the brake master cylinder assembly was replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer and was left for further investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while driving at undisclosed speeds, the vehicle independently activated the brakes while the accelerator pedal was depressed. In addition, the contact stated that while attempting to make a left turn, the steering wheel independently veered towards the right. The check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the brake master cylinder assembly was replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer and was left for further investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11659160
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS system in this vehicle flashes warnings at quick restarts and while holding the brake down, it has no “sponge” when this happens. The brakes squeal constantly. I’ve had them inspected at every single maintenance and there can be no flaw found. When driving on the interstate, the engine is very “jerky” almost like the transmission can’t keep up with the speed of 70-80mph (not always, but it is noticeable when it happens). At first I didn’t think much of it but with the mass recall of chevys identified, I believe it needs to go on record - particularly about the brakes.
Corrective Action:
The ABS system in this vehicle flashes warnings at quick restarts and while holding the brake down, it has no “sponge” when this happens. The brakes squeal constantly. I’ve had them inspected at every single maintenance and there can be no flaw found. When driving on the interstate, the engine is very “jerky” almost like the transmission can’t keep up with the speed of 70-80mph (not always, but it is noticeable when it happens). At first I didn’t think much of it but with the mass recall of chevys identified, I believe it needs to go on record - particularly about the brakes.
Additional Notes:
The ABS system in this vehicle flashes warnings at quick restarts and while holding the brake down, it has no “sponge” when this happens. The brakes squeal constantly. I’ve had them inspected at every single maintenance and there can be no flaw found. When driving on the interstate, the engine is very “jerky” almost like the transmission can’t keep up with the speed of 70-80mph (not always, but it is noticeable when it happens). At first I didn’t think much of it but with the mass recall of chevys identified, I believe it needs to go on record - particularly about the brakes.
Mfg Campaign: 11657686
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The ABS system in this vehicle flashes warnings at quick restarts and while holding the brake down, it has no “sponge” when this happens. The brakes squeal constantly. I’ve had them inspected at every single maintenance and there can be no flaw found. When driving on the interstate, the engine is very “jerky” almost like the transmission can’t keep up with the speed of 70-80mph (not always, but it is noticeable when it happens). At first I didn’t think much of it but with the mass recall of chevys identified, I believe it needs to go on record - particularly about the brakes.
Corrective Action:
The ABS system in this vehicle flashes warnings at quick restarts and while holding the brake down, it has no “sponge” when this happens. The brakes squeal constantly. I’ve had them inspected at every single maintenance and there can be no flaw found. When driving on the interstate, the engine is very “jerky” almost like the transmission can’t keep up with the speed of 70-80mph (not always, but it is noticeable when it happens). At first I didn’t think much of it but with the mass recall of chevys identified, I believe it needs to go on record - particularly about the brakes.
Additional Notes:
The ABS system in this vehicle flashes warnings at quick restarts and while holding the brake down, it has no “sponge” when this happens. The brakes squeal constantly. I’ve had them inspected at every single maintenance and there can be no flaw found. When driving on the interstate, the engine is very “jerky” almost like the transmission can’t keep up with the speed of 70-80mph (not always, but it is noticeable when it happens). At first I didn’t think much of it but with the mass recall of chevys identified, I believe it needs to go on record - particularly about the brakes.
Mfg Campaign: 11657686
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The ABS system in this vehicle flashes warnings at quick restarts and while holding the brake down, it has no “sponge” when this happens. The brakes squeal constantly. I’ve had them inspected at every single maintenance and there can be no flaw found. When driving on the interstate, the engine is very “jerky” almost like the transmission can’t keep up with the speed of 70-80mph (not always, but it is noticeable when it happens). At first I didn’t think much of it but with the mass recall of chevys identified, I believe it needs to go on record - particularly about the brakes.
Corrective Action:
The ABS system in this vehicle flashes warnings at quick restarts and while holding the brake down, it has no “sponge” when this happens. The brakes squeal constantly. I’ve had them inspected at every single maintenance and there can be no flaw found. When driving on the interstate, the engine is very “jerky” almost like the transmission can’t keep up with the speed of 70-80mph (not always, but it is noticeable when it happens). At first I didn’t think much of it but with the mass recall of chevys identified, I believe it needs to go on record - particularly about the brakes.
Additional Notes:
The ABS system in this vehicle flashes warnings at quick restarts and while holding the brake down, it has no “sponge” when this happens. The brakes squeal constantly. I’ve had them inspected at every single maintenance and there can be no flaw found. When driving on the interstate, the engine is very “jerky” almost like the transmission can’t keep up with the speed of 70-80mph (not always, but it is noticeable when it happens). At first I didn’t think much of it but with the mass recall of chevys identified, I believe it needs to go on record - particularly about the brakes.
Mfg Campaign: 11657686
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failure. “Low engine power” mechanic read code as turbo failure.
Corrective Action:
Engine failure. “Low engine power” mechanic read code as turbo failure.
Additional Notes:
Engine failure. “Low engine power” mechanic read code as turbo failure.
Mfg Campaign: 11658043
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
[XXX] [XXX] [XXX] [XXX] [XXX] Date: 04/06/2025 To: National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, D.C. 20590 Subject: Urgent Safety Complaint Regarding Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo (Sylva Pink) Dear NHTSA, I am writing to formally report a serious safety issue with one of your products: the Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo (Sylva Pink), which I purchased on [XXX]. While using this product with my infant daughter, a dangerous malfunction occurred which resulted in a choking incident. The stroller/car seat combo posed a serious threat to her safety, and we are deeply shaken by what happened. Thankfully, we were able to intervene in time, but the potential for harm—or worse—was undeniable. We believe the design or construction of this unit may contain a defect that compromises child safety, and for that reason, we are reporting this incident not only to you, the manufacturer, but also to the National Highway Traffic Safety Administration (NHTSA) for review and investigation. The product information is as follows: • Product: Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo • Color: Sylva Pink • Date of Purchase: [XXX] • Retailer: Walmart • Serial/Model Number:[XXX] We request that this matter be addressed immediately. I am seeking a formal response, an investigation into the product line, and information on any existing recalls or known defects. I am also requesting a full refund or replacement, though no compensation can account for the distress and danger we experienced. Please contact me as soon as possible to confirm receipt of this complaint and to let me know the next steps. I am available by phone or email. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] [XXX] [XXX] [XXX] [XXX] Date: 04/06/2025 To: National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, D.C. 20590 Subject: Urgent Safety Complaint Regarding Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo (Sylva Pink) Dear NHTSA, I am writing to formally report a serious safety issue with one of your products: the Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo (Sylva Pink), which I purchased on [XXX]. While using this product with my infant daughter, a dangerous malfunction occurred which resulted in a choking incident. The stroller/car seat combo posed a serious threat to her safety, and we are deeply shaken by what happened. Thankfully, we were able to intervene in time, but the potential for harm—or worse—was undeniable. We believe the design or construction of this unit may contain a defect that compromises child safety, and for that reason, we are reporting this incident not only to you, the manufacturer, but also to the National Highway Traffic Safety Administration (NHTSA) for review and investigation. The product information is as follows: • Product: Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo • Color: Sylva Pink • Date of Purchase: [XXX] • Retailer: Walmart • Serial/Model Number:[XXX] We request that this matter be addressed immediately. I am seeking a formal response, an investigation into the product line, and information on any existing recalls or known defects. I am also requesting a full refund or replacement, though no compensation can account for the distress and danger we experienced. Please contact me as soon as possible to confirm receipt of this complaint and to let me know the next steps. I am available by phone or email. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] [XXX] [XXX] [XXX] [XXX] Date: 04/06/2025 To: National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, D.C. 20590 Subject: Urgent Safety Complaint Regarding Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo (Sylva Pink) Dear NHTSA, I am writing to formally report a serious safety issue with one of your products: the Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo (Sylva Pink), which I purchased on [XXX]. While using this product with my infant daughter, a dangerous malfunction occurred which resulted in a choking incident. The stroller/car seat combo posed a serious threat to her safety, and we are deeply shaken by what happened. Thankfully, we were able to intervene in time, but the potential for harm—or worse—was undeniable. We believe the design or construction of this unit may contain a defect that compromises child safety, and for that reason, we are reporting this incident not only to you, the manufacturer, but also to the National Highway Traffic Safety Administration (NHTSA) for review and investigation. The product information is as follows: • Product: Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo • Color: Sylva Pink • Date of Purchase: [XXX] • Retailer: Walmart • Serial/Model Number:[XXX] We request that this matter be addressed immediately. I am seeking a formal response, an investigation into the product line, and information on any existing recalls or known defects. I am also requesting a full refund or replacement, though no compensation can account for the distress and danger we experienced. Please contact me as soon as possible to confirm receipt of this complaint and to let me know the next steps. I am available by phone or email. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11653016
Recall Date: Apr 6, 2025
General Motors, Llc
Defect Description:
Tether, Lower Anchor (on car seat or vehicle)
Potential Consequences:
[XXX] [XXX] [XXX] [XXX] [XXX] Date: 04/06/2025 To: National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, D.C. 20590 Subject: Urgent Safety Complaint Regarding Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo (Sylva Pink) Dear NHTSA, I am writing to formally report a serious safety issue with one of your products: the Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo (Sylva Pink), which I purchased on [XXX]. While using this product with my infant daughter, a dangerous malfunction occurred which resulted in a choking incident. The stroller/car seat combo posed a serious threat to her safety, and we are deeply shaken by what happened. Thankfully, we were able to intervene in time, but the potential for harm—or worse—was undeniable. We believe the design or construction of this unit may contain a defect that compromises child safety, and for that reason, we are reporting this incident not only to you, the manufacturer, but also to the National Highway Traffic Safety Administration (NHTSA) for review and investigation. The product information is as follows: • Product: Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo • Color: Sylva Pink • Date of Purchase: [XXX] • Retailer: Walmart • Serial/Model Number:[XXX] We request that this matter be addressed immediately. I am seeking a formal response, an investigation into the product line, and information on any existing recalls or known defects. I am also requesting a full refund or replacement, though no compensation can account for the distress and danger we experienced. Please contact me as soon as possible to confirm receipt of this complaint and to let me know the next steps. I am available by phone or email. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] [XXX] [XXX] [XXX] [XXX] Date: 04/06/2025 To: National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, D.C. 20590 Subject: Urgent Safety Complaint Regarding Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo (Sylva Pink) Dear NHTSA, I am writing to formally report a serious safety issue with one of your products: the Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo (Sylva Pink), which I purchased on [XXX]. While using this product with my infant daughter, a dangerous malfunction occurred which resulted in a choking incident. The stroller/car seat combo posed a serious threat to her safety, and we are deeply shaken by what happened. Thankfully, we were able to intervene in time, but the potential for harm—or worse—was undeniable. We believe the design or construction of this unit may contain a defect that compromises child safety, and for that reason, we are reporting this incident not only to you, the manufacturer, but also to the National Highway Traffic Safety Administration (NHTSA) for review and investigation. The product information is as follows: • Product: Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo • Color: Sylva Pink • Date of Purchase: [XXX] • Retailer: Walmart • Serial/Model Number:[XXX] We request that this matter be addressed immediately. I am seeking a formal response, an investigation into the product line, and information on any existing recalls or known defects. I am also requesting a full refund or replacement, though no compensation can account for the distress and danger we experienced. Please contact me as soon as possible to confirm receipt of this complaint and to let me know the next steps. I am available by phone or email. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] [XXX] [XXX] [XXX] [XXX] Date: 04/06/2025 To: National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, D.C. 20590 Subject: Urgent Safety Complaint Regarding Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo (Sylva Pink) Dear NHTSA, I am writing to formally report a serious safety issue with one of your products: the Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo (Sylva Pink), which I purchased on [XXX]. While using this product with my infant daughter, a dangerous malfunction occurred which resulted in a choking incident. The stroller/car seat combo posed a serious threat to her safety, and we are deeply shaken by what happened. Thankfully, we were able to intervene in time, but the potential for harm—or worse—was undeniable. We believe the design or construction of this unit may contain a defect that compromises child safety, and for that reason, we are reporting this incident not only to you, the manufacturer, but also to the National Highway Traffic Safety Administration (NHTSA) for review and investigation. The product information is as follows: • Product: Shyft DualRide with Carryall Storage Infant Car Seat and Stroller Combo • Color: Sylva Pink • Date of Purchase: [XXX] • Retailer: Walmart • Serial/Model Number:[XXX] We request that this matter be addressed immediately. I am seeking a formal response, an investigation into the product line, and information on any existing recalls or known defects. I am also requesting a full refund or replacement, though no compensation can account for the distress and danger we experienced. Please contact me as soon as possible to confirm receipt of this complaint and to let me know the next steps. I am available by phone or email. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11653016
Recall Date: Apr 6, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof fabric roll came off of the track when attempting to open the sunroof. Yes it is still off the track I have yet to get it fixed due to time restraints. It poses a risk because of the loud noise it makes until you stop the opening of the sunroof. As many individuals open their sunroof while driving it poses a risk of being a major distraction if and when this happens. I have not taken it to get repaired yet but I did report it to the customer service via the my Chevrolet app. It did not give off any warnings or lights prior to the failure .. it was a sudden failure that shocked me when it occurred as I couldn’t figure out how to stop it to begin with
Corrective Action:
The sunroof fabric roll came off of the track when attempting to open the sunroof. Yes it is still off the track I have yet to get it fixed due to time restraints. It poses a risk because of the loud noise it makes until you stop the opening of the sunroof. As many individuals open their sunroof while driving it poses a risk of being a major distraction if and when this happens. I have not taken it to get repaired yet but I did report it to the customer service via the my Chevrolet app. It did not give off any warnings or lights prior to the failure .. it was a sudden failure that shocked me when it occurred as I couldn’t figure out how to stop it to begin with
Additional Notes:
The sunroof fabric roll came off of the track when attempting to open the sunroof. Yes it is still off the track I have yet to get it fixed due to time restraints. It poses a risk because of the loud noise it makes until you stop the opening of the sunroof. As many individuals open their sunroof while driving it poses a risk of being a major distraction if and when this happens. I have not taken it to get repaired yet but I did report it to the customer service via the my Chevrolet app. It did not give off any warnings or lights prior to the failure .. it was a sudden failure that shocked me when it occurred as I couldn’t figure out how to stop it to begin with
Mfg Campaign: 11651065
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while operating the vehicle, the backup camera image remained displayed in all gear shifter positions. The contact was concerned that safety warning information and messages were not available for viewing while the failure was present. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 17,938.
Corrective Action:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while operating the vehicle, the backup camera image remained displayed in all gear shifter positions. The contact was concerned that safety warning information and messages were not available for viewing while the failure was present. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 17,938.
Additional Notes:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while operating the vehicle, the backup camera image remained displayed in all gear shifter positions. The contact was concerned that safety warning information and messages were not available for viewing while the failure was present. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 17,938.
Mfg Campaign: 11640666
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while operating the vehicle, the backup camera image remained displayed in all gear shifter positions. The contact was concerned that safety warning information and messages were not available for viewing while the failure was present. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 17,938.
Corrective Action:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while operating the vehicle, the backup camera image remained displayed in all gear shifter positions. The contact was concerned that safety warning information and messages were not available for viewing while the failure was present. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 17,938.
Additional Notes:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while operating the vehicle, the backup camera image remained displayed in all gear shifter positions. The contact was concerned that safety warning information and messages were not available for viewing while the failure was present. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 17,938.
Mfg Campaign: 11640666
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that there was debris from the engine in the oil pan, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that there was debris from the engine in the oil pan, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated while the vehicle was parked, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that there was debris from the engine in the oil pan, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.
Mfg Campaign: 11635677
Recall Date: Jan 13, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes have been making a loud squeeling when I slow down. This has occurred since I bought the vehicle. The dealership has reviewed it multiple times and state they do not know what is causing it or how to fix it. The last time the tech stated there is nothing they can do. Now the brakes aren't performing as well as they did and it is concerning.
Corrective Action:
The brakes have been making a loud squeeling when I slow down. This has occurred since I bought the vehicle. The dealership has reviewed it multiple times and state they do not know what is causing it or how to fix it. The last time the tech stated there is nothing they can do. Now the brakes aren't performing as well as they did and it is concerning.
Additional Notes:
The brakes have been making a loud squeeling when I slow down. This has occurred since I bought the vehicle. The dealership has reviewed it multiple times and state they do not know what is causing it or how to fix it. The last time the tech stated there is nothing they can do. Now the brakes aren't performing as well as they did and it is concerning.
Mfg Campaign: 11627033
Recall Date: Nov 23, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a 2023 trailblazer rs bought brand new. Currently has 12776 miles on it and for atleast the last 5000 miles I've noticed the breaks squeeling. Esp when I'm going slow speeds. I first thought maybe it was the weather or something. Moisture..whatever because this car is so new I just brushed it off. But it has progressively gotten worse and louder. Which is super frustrating when I'm picking my kids up in the pick up line and my car sounds 15+ years old when I'm rolling through and have to keep breaking. Squeeling in mine and everyone else's ear. I want this looked into a fixed. I had 2 kias before this that the engines blew from recalls they didn't wanna fix until it was to late. I'm a single mom who pays way to much to have a nice reliable car for there to be having issues already. I will be bringing it up to the dealership at my upcoming oil change. I refuse to be worried about the safety or reliability of this expensive new car..hauling my kids around.
Corrective Action:
I have a 2023 trailblazer rs bought brand new. Currently has 12776 miles on it and for atleast the last 5000 miles I've noticed the breaks squeeling. Esp when I'm going slow speeds. I first thought maybe it was the weather or something. Moisture..whatever because this car is so new I just brushed it off. But it has progressively gotten worse and louder. Which is super frustrating when I'm picking my kids up in the pick up line and my car sounds 15+ years old when I'm rolling through and have to keep breaking. Squeeling in mine and everyone else's ear. I want this looked into a fixed. I had 2 kias before this that the engines blew from recalls they didn't wanna fix until it was to late. I'm a single mom who pays way to much to have a nice reliable car for there to be having issues already. I will be bringing it up to the dealership at my upcoming oil change. I refuse to be worried about the safety or reliability of this expensive new car..hauling my kids around.
Additional Notes:
I have a 2023 trailblazer rs bought brand new. Currently has 12776 miles on it and for atleast the last 5000 miles I've noticed the breaks squeeling. Esp when I'm going slow speeds. I first thought maybe it was the weather or something. Moisture..whatever because this car is so new I just brushed it off. But it has progressively gotten worse and louder. Which is super frustrating when I'm picking my kids up in the pick up line and my car sounds 15+ years old when I'm rolling through and have to keep breaking. Squeeling in mine and everyone else's ear. I want this looked into a fixed. I had 2 kias before this that the engines blew from recalls they didn't wanna fix until it was to late. I'm a single mom who pays way to much to have a nice reliable car for there to be having issues already. I will be bringing it up to the dealership at my upcoming oil change. I refuse to be worried about the safety or reliability of this expensive new car..hauling my kids around.
Mfg Campaign: 11621478
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while driving 65 MPH, the “Engine Power Reduced" message was displayed, and the vehicle was unable to accelerate above 30 MPH. No warning lights were illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the turbo charger. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the turbo charger. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer a third time, and again was diagnosed with turbo charger failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 23,000.
Corrective Action:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while driving 65 MPH, the “Engine Power Reduced" message was displayed, and the vehicle was unable to accelerate above 30 MPH. No warning lights were illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the turbo charger. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the turbo charger. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer a third time, and again was diagnosed with turbo charger failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 23,000.
Additional Notes:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that while driving 65 MPH, the “Engine Power Reduced" message was displayed, and the vehicle was unable to accelerate above 30 MPH. No warning lights were illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the turbo charger. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the turbo charger. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer a third time, and again was diagnosed with turbo charger failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 23,000.
Mfg Campaign: 11615389
Recall Date: Sep 19, 2024
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