Complaints & Recalls
Consumer Complaints
54 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes squeal and make an odd chirping noise. They grab too. The dealership refused to even look at it unless if I paid for a service. The car is under warranty.
Corrective Action:
The brakes squeal and make an odd chirping noise. They grab too. The dealership refused to even look at it unless if I paid for a service. The car is under warranty.
Additional Notes:
The brakes squeal and make an odd chirping noise. They grab too. The dealership refused to even look at it unless if I paid for a service. The car is under warranty.
Mfg Campaign: 11603538
Recall Date: Jul 20, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I recently bought a new Trailblazer 2023 last year. I have had problems with a squeaking noise when I apply the brakes. The problems have gotten considerably worse. I have taken it to the dealership and they claim there are no problems. I made an appointment to take it to the dealership again because the squeaking while applying the brakes sounds terrible. I was instructed that there was nothing that could be done until Trailblazer did a recall on the type of brake pads installed in Trailblazers. I was also told that there have been numerous complaints about the same problem I am experiencing. I LOVE my trailblazer and just want the problem corrected.
Corrective Action:
I recently bought a new Trailblazer 2023 last year. I have had problems with a squeaking noise when I apply the brakes. The problems have gotten considerably worse. I have taken it to the dealership and they claim there are no problems. I made an appointment to take it to the dealership again because the squeaking while applying the brakes sounds terrible. I was instructed that there was nothing that could be done until Trailblazer did a recall on the type of brake pads installed in Trailblazers. I was also told that there have been numerous complaints about the same problem I am experiencing. I LOVE my trailblazer and just want the problem corrected.
Additional Notes:
I recently bought a new Trailblazer 2023 last year. I have had problems with a squeaking noise when I apply the brakes. The problems have gotten considerably worse. I have taken it to the dealership and they claim there are no problems. I made an appointment to take it to the dealership again because the squeaking while applying the brakes sounds terrible. I was instructed that there was nothing that could be done until Trailblazer did a recall on the type of brake pads installed in Trailblazers. I was also told that there have been numerous complaints about the same problem I am experiencing. I LOVE my trailblazer and just want the problem corrected.
Mfg Campaign: 11593486
Recall Date: Jun 10, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
smudge on rear hatch above window, took to dlr they said maybe I did it. I was told to come back day after day and no record of these visits. When the fixed paint at their shop no paperwork. my radio screen scrambling, going blank, stop working, static sounds coming out, The ignition button wouldn’t turn off There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the advisor informed me.[XXX] went dl show lt rear window, I had to N Cal. [XXX] at dlr [XXX] told me to bring 5th fix back window but the left rear window defect They told me they order that day! So my vehicle was at the dealership for approx 2 weeks [XXX] the day they called saying my car was ready to pickup I ask if the window was replaced yet etc. Ricky the advisor (nice guy) he tells me there’s nothing in the system about the window issue, he says he’ll tell his manager and call me back. He informs me the window was never ordered in nov and they just ordered Feb 22nd. I picked my vehicle up [XXX] and it’s still having radio system issues, starting or stopping issues. [XXX] window was replaced also tinted. The bubbles in the window tint Again yesterday the radio system wasn’t working properly, the speakers were static, display not operating, blackout, the lane departure has me all over the road! The push start doesn’t operate correctly (will not shut off, the other day the car continued to roll backwards after I put in park. Lunges when parking in garage The fact that I have been going in for various issues and there’s no records or notes in system showing this. I reviewed docs I have found the miles in/out were same so how could someone have test driven to duplicate my concerns? [XXX] I go in garage gas fumes filled the air, I thought it was pressure washer but I took it out and used fan to clear. Drive car come back garage a bit better, put garage for night…Again [XXX], [XXX] and today. I can’t see any leaks on garage floor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Corrective Action:
smudge on rear hatch above window, took to dlr they said maybe I did it. I was told to come back day after day and no record of these visits. When the fixed paint at their shop no paperwork. my radio screen scrambling, going blank, stop working, static sounds coming out, The ignition button wouldn’t turn off There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the advisor informed me.[XXX] went dl show lt rear window, I had to N Cal. [XXX] at dlr [XXX] told me to bring 5th fix back window but the left rear window defect They told me they order that day! So my vehicle was at the dealership for approx 2 weeks [XXX] the day they called saying my car was ready to pickup I ask if the window was replaced yet etc. Ricky the advisor (nice guy) he tells me there’s nothing in the system about the window issue, he says he’ll tell his manager and call me back. He informs me the window was never ordered in nov and they just ordered Feb 22nd. I picked my vehicle up [XXX] and it’s still having radio system issues, starting or stopping issues. [XXX] window was replaced also tinted. The bubbles in the window tint Again yesterday the radio system wasn’t working properly, the speakers were static, display not operating, blackout, the lane departure has me all over the road! The push start doesn’t operate correctly (will not shut off, the other day the car continued to roll backwards after I put in park. Lunges when parking in garage The fact that I have been going in for various issues and there’s no records or notes in system showing this. I reviewed docs I have found the miles in/out were same so how could someone have test driven to duplicate my concerns? [XXX] I go in garage gas fumes filled the air, I thought it was pressure washer but I took it out and used fan to clear. Drive car come back garage a bit better, put garage for night…Again [XXX], [XXX] and today. I can’t see any leaks on garage floor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Additional Notes:
smudge on rear hatch above window, took to dlr they said maybe I did it. I was told to come back day after day and no record of these visits. When the fixed paint at their shop no paperwork. my radio screen scrambling, going blank, stop working, static sounds coming out, The ignition button wouldn’t turn off There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the advisor informed me.[XXX] went dl show lt rear window, I had to N Cal. [XXX] at dlr [XXX] told me to bring 5th fix back window but the left rear window defect They told me they order that day! So my vehicle was at the dealership for approx 2 weeks [XXX] the day they called saying my car was ready to pickup I ask if the window was replaced yet etc. Ricky the advisor (nice guy) he tells me there’s nothing in the system about the window issue, he says he’ll tell his manager and call me back. He informs me the window was never ordered in nov and they just ordered Feb 22nd. I picked my vehicle up [XXX] and it’s still having radio system issues, starting or stopping issues. [XXX] window was replaced also tinted. The bubbles in the window tint Again yesterday the radio system wasn’t working properly, the speakers were static, display not operating, blackout, the lane departure has me all over the road! The push start doesn’t operate correctly (will not shut off, the other day the car continued to roll backwards after I put in park. Lunges when parking in garage The fact that I have been going in for various issues and there’s no records or notes in system showing this. I reviewed docs I have found the miles in/out were same so how could someone have test driven to duplicate my concerns? [XXX] I go in garage gas fumes filled the air, I thought it was pressure washer but I took it out and used fan to clear. Drive car come back garage a bit better, put garage for night…Again [XXX], [XXX] and today. I can’t see any leaks on garage floor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Mfg Campaign: 11585401
Recall Date: Apr 26, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
smudge on rear hatch above window, took to dlr they said maybe I did it. I was told to come back day after day and no record of these visits. When the fixed paint at their shop no paperwork. my radio screen scrambling, going blank, stop working, static sounds coming out, The ignition button wouldn’t turn off There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the advisor informed me.[XXX] went dl show lt rear window, I had to N Cal. [XXX] at dlr [XXX] told me to bring 5th fix back window but the left rear window defect They told me they order that day! So my vehicle was at the dealership for approx 2 weeks [XXX] the day they called saying my car was ready to pickup I ask if the window was replaced yet etc. Ricky the advisor (nice guy) he tells me there’s nothing in the system about the window issue, he says he’ll tell his manager and call me back. He informs me the window was never ordered in nov and they just ordered Feb 22nd. I picked my vehicle up [XXX] and it’s still having radio system issues, starting or stopping issues. [XXX] window was replaced also tinted. The bubbles in the window tint Again yesterday the radio system wasn’t working properly, the speakers were static, display not operating, blackout, the lane departure has me all over the road! The push start doesn’t operate correctly (will not shut off, the other day the car continued to roll backwards after I put in park. Lunges when parking in garage The fact that I have been going in for various issues and there’s no records or notes in system showing this. I reviewed docs I have found the miles in/out were same so how could someone have test driven to duplicate my concerns? [XXX] I go in garage gas fumes filled the air, I thought it was pressure washer but I took it out and used fan to clear. Drive car come back garage a bit better, put garage for night…Again [XXX], [XXX] and today. I can’t see any leaks on garage floor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Corrective Action:
smudge on rear hatch above window, took to dlr they said maybe I did it. I was told to come back day after day and no record of these visits. When the fixed paint at their shop no paperwork. my radio screen scrambling, going blank, stop working, static sounds coming out, The ignition button wouldn’t turn off There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the advisor informed me.[XXX] went dl show lt rear window, I had to N Cal. [XXX] at dlr [XXX] told me to bring 5th fix back window but the left rear window defect They told me they order that day! So my vehicle was at the dealership for approx 2 weeks [XXX] the day they called saying my car was ready to pickup I ask if the window was replaced yet etc. Ricky the advisor (nice guy) he tells me there’s nothing in the system about the window issue, he says he’ll tell his manager and call me back. He informs me the window was never ordered in nov and they just ordered Feb 22nd. I picked my vehicle up [XXX] and it’s still having radio system issues, starting or stopping issues. [XXX] window was replaced also tinted. The bubbles in the window tint Again yesterday the radio system wasn’t working properly, the speakers were static, display not operating, blackout, the lane departure has me all over the road! The push start doesn’t operate correctly (will not shut off, the other day the car continued to roll backwards after I put in park. Lunges when parking in garage The fact that I have been going in for various issues and there’s no records or notes in system showing this. I reviewed docs I have found the miles in/out were same so how could someone have test driven to duplicate my concerns? [XXX] I go in garage gas fumes filled the air, I thought it was pressure washer but I took it out and used fan to clear. Drive car come back garage a bit better, put garage for night…Again [XXX], [XXX] and today. I can’t see any leaks on garage floor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Additional Notes:
smudge on rear hatch above window, took to dlr they said maybe I did it. I was told to come back day after day and no record of these visits. When the fixed paint at their shop no paperwork. my radio screen scrambling, going blank, stop working, static sounds coming out, The ignition button wouldn’t turn off There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the advisor informed me.[XXX] went dl show lt rear window, I had to N Cal. [XXX] at dlr [XXX] told me to bring 5th fix back window but the left rear window defect They told me they order that day! So my vehicle was at the dealership for approx 2 weeks [XXX] the day they called saying my car was ready to pickup I ask if the window was replaced yet etc. Ricky the advisor (nice guy) he tells me there’s nothing in the system about the window issue, he says he’ll tell his manager and call me back. He informs me the window was never ordered in nov and they just ordered Feb 22nd. I picked my vehicle up [XXX] and it’s still having radio system issues, starting or stopping issues. [XXX] window was replaced also tinted. The bubbles in the window tint Again yesterday the radio system wasn’t working properly, the speakers were static, display not operating, blackout, the lane departure has me all over the road! The push start doesn’t operate correctly (will not shut off, the other day the car continued to roll backwards after I put in park. Lunges when parking in garage The fact that I have been going in for various issues and there’s no records or notes in system showing this. I reviewed docs I have found the miles in/out were same so how could someone have test driven to duplicate my concerns? [XXX] I go in garage gas fumes filled the air, I thought it was pressure washer but I took it out and used fan to clear. Drive car come back garage a bit better, put garage for night…Again [XXX], [XXX] and today. I can’t see any leaks on garage floor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Mfg Campaign: 11585401
Recall Date: Apr 26, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
smudge on rear hatch above window, took to dlr they said maybe I did it. I was told to come back day after day and no record of these visits. When the fixed paint at their shop no paperwork. my radio screen scrambling, going blank, stop working, static sounds coming out, The ignition button wouldn’t turn off There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the advisor informed me.[XXX] went dl show lt rear window, I had to N Cal. [XXX] at dlr [XXX] told me to bring 5th fix back window but the left rear window defect They told me they order that day! So my vehicle was at the dealership for approx 2 weeks [XXX] the day they called saying my car was ready to pickup I ask if the window was replaced yet etc. Ricky the advisor (nice guy) he tells me there’s nothing in the system about the window issue, he says he’ll tell his manager and call me back. He informs me the window was never ordered in nov and they just ordered Feb 22nd. I picked my vehicle up [XXX] and it’s still having radio system issues, starting or stopping issues. [XXX] window was replaced also tinted. The bubbles in the window tint Again yesterday the radio system wasn’t working properly, the speakers were static, display not operating, blackout, the lane departure has me all over the road! The push start doesn’t operate correctly (will not shut off, the other day the car continued to roll backwards after I put in park. Lunges when parking in garage The fact that I have been going in for various issues and there’s no records or notes in system showing this. I reviewed docs I have found the miles in/out were same so how could someone have test driven to duplicate my concerns? [XXX] I go in garage gas fumes filled the air, I thought it was pressure washer but I took it out and used fan to clear. Drive car come back garage a bit better, put garage for night…Again [XXX], [XXX] and today. I can’t see any leaks on garage floor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Corrective Action:
smudge on rear hatch above window, took to dlr they said maybe I did it. I was told to come back day after day and no record of these visits. When the fixed paint at their shop no paperwork. my radio screen scrambling, going blank, stop working, static sounds coming out, The ignition button wouldn’t turn off There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the advisor informed me.[XXX] went dl show lt rear window, I had to N Cal. [XXX] at dlr [XXX] told me to bring 5th fix back window but the left rear window defect They told me they order that day! So my vehicle was at the dealership for approx 2 weeks [XXX] the day they called saying my car was ready to pickup I ask if the window was replaced yet etc. Ricky the advisor (nice guy) he tells me there’s nothing in the system about the window issue, he says he’ll tell his manager and call me back. He informs me the window was never ordered in nov and they just ordered Feb 22nd. I picked my vehicle up [XXX] and it’s still having radio system issues, starting or stopping issues. [XXX] window was replaced also tinted. The bubbles in the window tint Again yesterday the radio system wasn’t working properly, the speakers were static, display not operating, blackout, the lane departure has me all over the road! The push start doesn’t operate correctly (will not shut off, the other day the car continued to roll backwards after I put in park. Lunges when parking in garage The fact that I have been going in for various issues and there’s no records or notes in system showing this. I reviewed docs I have found the miles in/out were same so how could someone have test driven to duplicate my concerns? [XXX] I go in garage gas fumes filled the air, I thought it was pressure washer but I took it out and used fan to clear. Drive car come back garage a bit better, put garage for night…Again [XXX], [XXX] and today. I can’t see any leaks on garage floor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Additional Notes:
smudge on rear hatch above window, took to dlr they said maybe I did it. I was told to come back day after day and no record of these visits. When the fixed paint at their shop no paperwork. my radio screen scrambling, going blank, stop working, static sounds coming out, The ignition button wouldn’t turn off There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the advisor informed me.[XXX] went dl show lt rear window, I had to N Cal. [XXX] at dlr [XXX] told me to bring 5th fix back window but the left rear window defect They told me they order that day! So my vehicle was at the dealership for approx 2 weeks [XXX] the day they called saying my car was ready to pickup I ask if the window was replaced yet etc. Ricky the advisor (nice guy) he tells me there’s nothing in the system about the window issue, he says he’ll tell his manager and call me back. He informs me the window was never ordered in nov and they just ordered Feb 22nd. I picked my vehicle up [XXX] and it’s still having radio system issues, starting or stopping issues. [XXX] window was replaced also tinted. The bubbles in the window tint Again yesterday the radio system wasn’t working properly, the speakers were static, display not operating, blackout, the lane departure has me all over the road! The push start doesn’t operate correctly (will not shut off, the other day the car continued to roll backwards after I put in park. Lunges when parking in garage The fact that I have been going in for various issues and there’s no records or notes in system showing this. I reviewed docs I have found the miles in/out were same so how could someone have test driven to duplicate my concerns? [XXX] I go in garage gas fumes filled the air, I thought it was pressure washer but I took it out and used fan to clear. Drive car come back garage a bit better, put garage for night…Again [XXX], [XXX] and today. I can’t see any leaks on garage floor. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Mfg Campaign: 11585401
Recall Date: Apr 26, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
-The airbag(s) did not deploy. (**Attached police report says it did, but I have pictures showing it didn't, and they are currently in process of correcting the report) I have to pay to get the police report, so since I just obtained it on 3/13, I will wait a few days to get the corrected copy, to ensure it's complete. -The vehicle is either at the towing company or at the insurance company being inspected, but I'm sure it can be available. -I was in a traffic accident with injuries where if the airbags had deployed the injuries could have been prevented. -Unknown if it has been reproduced or confirmed, but I would guess no. -Insurance company was going to pick the vehicle up from the towing company and bring it to their venue to inspect. I'm unsure if that has happened yet. -No
Corrective Action:
-The airbag(s) did not deploy. (**Attached police report says it did, but I have pictures showing it didn't, and they are currently in process of correcting the report) I have to pay to get the police report, so since I just obtained it on 3/13, I will wait a few days to get the corrected copy, to ensure it's complete. -The vehicle is either at the towing company or at the insurance company being inspected, but I'm sure it can be available. -I was in a traffic accident with injuries where if the airbags had deployed the injuries could have been prevented. -Unknown if it has been reproduced or confirmed, but I would guess no. -Insurance company was going to pick the vehicle up from the towing company and bring it to their venue to inspect. I'm unsure if that has happened yet. -No
Additional Notes:
-The airbag(s) did not deploy. (**Attached police report says it did, but I have pictures showing it didn't, and they are currently in process of correcting the report) I have to pay to get the police report, so since I just obtained it on 3/13, I will wait a few days to get the corrected copy, to ensure it's complete. -The vehicle is either at the towing company or at the insurance company being inspected, but I'm sure it can be available. -I was in a traffic accident with injuries where if the airbags had deployed the injuries could have been prevented. -Unknown if it has been reproduced or confirmed, but I would guess no. -Insurance company was going to pick the vehicle up from the towing company and bring it to their venue to inspect. I'm unsure if that has happened yet. -No
Mfg Campaign: 11577334
Recall Date: Mar 14, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving 65-70 MPH cruise control will continuously "bog" down and act like it is wanting to cut off the whole vehicle. transmission is starting to act like it is slipping to the point where I am going all the way to the steering wheel before it catches again. Vehicle is under 36,000 miles and should not be having transmission issues. Radio has been replaced once before but is now doing the same thing where it is not recognizing my phone, directions given to it by touch on screen, and will even completely turn off while in the middle of driving. Will freeze and then act like the screen has 'water' damage. back up camera is not calibrated correctly. It states that I have more than enough room to make a turn but when looking into my mirrors, it is off by almost a foot and a half. I was in a car accident due to the back up camera malfunction with the difference in distance and with the screen malfunctioning. I have had the vehicle inspected by the chevy dealership multiple times and they have stated that there is nothing coming up on the code reader. The vehicle is available for inspection. My children ride in this vehicle and after the accident, I do not deem it quite safe with the malfunctioning parts. There has not been any lights coming on for the issues but the issues are there.
Corrective Action:
While driving 65-70 MPH cruise control will continuously "bog" down and act like it is wanting to cut off the whole vehicle. transmission is starting to act like it is slipping to the point where I am going all the way to the steering wheel before it catches again. Vehicle is under 36,000 miles and should not be having transmission issues. Radio has been replaced once before but is now doing the same thing where it is not recognizing my phone, directions given to it by touch on screen, and will even completely turn off while in the middle of driving. Will freeze and then act like the screen has 'water' damage. back up camera is not calibrated correctly. It states that I have more than enough room to make a turn but when looking into my mirrors, it is off by almost a foot and a half. I was in a car accident due to the back up camera malfunction with the difference in distance and with the screen malfunctioning. I have had the vehicle inspected by the chevy dealership multiple times and they have stated that there is nothing coming up on the code reader. The vehicle is available for inspection. My children ride in this vehicle and after the accident, I do not deem it quite safe with the malfunctioning parts. There has not been any lights coming on for the issues but the issues are there.
Additional Notes:
While driving 65-70 MPH cruise control will continuously "bog" down and act like it is wanting to cut off the whole vehicle. transmission is starting to act like it is slipping to the point where I am going all the way to the steering wheel before it catches again. Vehicle is under 36,000 miles and should not be having transmission issues. Radio has been replaced once before but is now doing the same thing where it is not recognizing my phone, directions given to it by touch on screen, and will even completely turn off while in the middle of driving. Will freeze and then act like the screen has 'water' damage. back up camera is not calibrated correctly. It states that I have more than enough room to make a turn but when looking into my mirrors, it is off by almost a foot and a half. I was in a car accident due to the back up camera malfunction with the difference in distance and with the screen malfunctioning. I have had the vehicle inspected by the chevy dealership multiple times and they have stated that there is nothing coming up on the code reader. The vehicle is available for inspection. My children ride in this vehicle and after the accident, I do not deem it quite safe with the malfunctioning parts. There has not been any lights coming on for the issues but the issues are there.
Mfg Campaign: 11575852
Recall Date: Mar 6, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving 65-70 MPH cruise control will continuously "bog" down and act like it is wanting to cut off the whole vehicle. transmission is starting to act like it is slipping to the point where I am going all the way to the steering wheel before it catches again. Vehicle is under 36,000 miles and should not be having transmission issues. Radio has been replaced once before but is now doing the same thing where it is not recognizing my phone, directions given to it by touch on screen, and will even completely turn off while in the middle of driving. Will freeze and then act like the screen has 'water' damage. back up camera is not calibrated correctly. It states that I have more than enough room to make a turn but when looking into my mirrors, it is off by almost a foot and a half. I was in a car accident due to the back up camera malfunction with the difference in distance and with the screen malfunctioning. I have had the vehicle inspected by the chevy dealership multiple times and they have stated that there is nothing coming up on the code reader. The vehicle is available for inspection. My children ride in this vehicle and after the accident, I do not deem it quite safe with the malfunctioning parts. There has not been any lights coming on for the issues but the issues are there.
Corrective Action:
While driving 65-70 MPH cruise control will continuously "bog" down and act like it is wanting to cut off the whole vehicle. transmission is starting to act like it is slipping to the point where I am going all the way to the steering wheel before it catches again. Vehicle is under 36,000 miles and should not be having transmission issues. Radio has been replaced once before but is now doing the same thing where it is not recognizing my phone, directions given to it by touch on screen, and will even completely turn off while in the middle of driving. Will freeze and then act like the screen has 'water' damage. back up camera is not calibrated correctly. It states that I have more than enough room to make a turn but when looking into my mirrors, it is off by almost a foot and a half. I was in a car accident due to the back up camera malfunction with the difference in distance and with the screen malfunctioning. I have had the vehicle inspected by the chevy dealership multiple times and they have stated that there is nothing coming up on the code reader. The vehicle is available for inspection. My children ride in this vehicle and after the accident, I do not deem it quite safe with the malfunctioning parts. There has not been any lights coming on for the issues but the issues are there.
Additional Notes:
While driving 65-70 MPH cruise control will continuously "bog" down and act like it is wanting to cut off the whole vehicle. transmission is starting to act like it is slipping to the point where I am going all the way to the steering wheel before it catches again. Vehicle is under 36,000 miles and should not be having transmission issues. Radio has been replaced once before but is now doing the same thing where it is not recognizing my phone, directions given to it by touch on screen, and will even completely turn off while in the middle of driving. Will freeze and then act like the screen has 'water' damage. back up camera is not calibrated correctly. It states that I have more than enough room to make a turn but when looking into my mirrors, it is off by almost a foot and a half. I was in a car accident due to the back up camera malfunction with the difference in distance and with the screen malfunctioning. I have had the vehicle inspected by the chevy dealership multiple times and they have stated that there is nothing coming up on the code reader. The vehicle is available for inspection. My children ride in this vehicle and after the accident, I do not deem it quite safe with the malfunctioning parts. There has not been any lights coming on for the issues but the issues are there.
Mfg Campaign: 11575852
Recall Date: Mar 6, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving 65-70 MPH cruise control will continuously "bog" down and act like it is wanting to cut off the whole vehicle. transmission is starting to act like it is slipping to the point where I am going all the way to the steering wheel before it catches again. Vehicle is under 36,000 miles and should not be having transmission issues. Radio has been replaced once before but is now doing the same thing where it is not recognizing my phone, directions given to it by touch on screen, and will even completely turn off while in the middle of driving. Will freeze and then act like the screen has 'water' damage. back up camera is not calibrated correctly. It states that I have more than enough room to make a turn but when looking into my mirrors, it is off by almost a foot and a half. I was in a car accident due to the back up camera malfunction with the difference in distance and with the screen malfunctioning. I have had the vehicle inspected by the chevy dealership multiple times and they have stated that there is nothing coming up on the code reader. The vehicle is available for inspection. My children ride in this vehicle and after the accident, I do not deem it quite safe with the malfunctioning parts. There has not been any lights coming on for the issues but the issues are there.
Corrective Action:
While driving 65-70 MPH cruise control will continuously "bog" down and act like it is wanting to cut off the whole vehicle. transmission is starting to act like it is slipping to the point where I am going all the way to the steering wheel before it catches again. Vehicle is under 36,000 miles and should not be having transmission issues. Radio has been replaced once before but is now doing the same thing where it is not recognizing my phone, directions given to it by touch on screen, and will even completely turn off while in the middle of driving. Will freeze and then act like the screen has 'water' damage. back up camera is not calibrated correctly. It states that I have more than enough room to make a turn but when looking into my mirrors, it is off by almost a foot and a half. I was in a car accident due to the back up camera malfunction with the difference in distance and with the screen malfunctioning. I have had the vehicle inspected by the chevy dealership multiple times and they have stated that there is nothing coming up on the code reader. The vehicle is available for inspection. My children ride in this vehicle and after the accident, I do not deem it quite safe with the malfunctioning parts. There has not been any lights coming on for the issues but the issues are there.
Additional Notes:
While driving 65-70 MPH cruise control will continuously "bog" down and act like it is wanting to cut off the whole vehicle. transmission is starting to act like it is slipping to the point where I am going all the way to the steering wheel before it catches again. Vehicle is under 36,000 miles and should not be having transmission issues. Radio has been replaced once before but is now doing the same thing where it is not recognizing my phone, directions given to it by touch on screen, and will even completely turn off while in the middle of driving. Will freeze and then act like the screen has 'water' damage. back up camera is not calibrated correctly. It states that I have more than enough room to make a turn but when looking into my mirrors, it is off by almost a foot and a half. I was in a car accident due to the back up camera malfunction with the difference in distance and with the screen malfunctioning. I have had the vehicle inspected by the chevy dealership multiple times and they have stated that there is nothing coming up on the code reader. The vehicle is available for inspection. My children ride in this vehicle and after the accident, I do not deem it quite safe with the malfunctioning parts. There has not been any lights coming on for the issues but the issues are there.
Mfg Campaign: 11575852
Recall Date: Mar 6, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My brand new 2023 Chevrolet trailblazer started having squeaky brakes when it was not even a year old. When brought to the dealership the first time, they changed the pads. This did not help the squeaking. When brought back the second time, the dealership told me that GM told them, “If vehicle returns after the bulletin has been performed, DO NOT attempt any further repairs. Engineering is working on an improvement”. I was told that I have to deal with the squeaking until GM engineers figure out a fix. This has been an issue for this car since 2020. They are NOT trying to fix the problem. Chevrolet customer service also tells me there is not a safety issue. When I asked them, “how do you know for sure this is not a safety issue? If the brakes are squeaking there is obviously a malfunction of some sort.” They could not answer this question.
Corrective Action:
My brand new 2023 Chevrolet trailblazer started having squeaky brakes when it was not even a year old. When brought to the dealership the first time, they changed the pads. This did not help the squeaking. When brought back the second time, the dealership told me that GM told them, “If vehicle returns after the bulletin has been performed, DO NOT attempt any further repairs. Engineering is working on an improvement”. I was told that I have to deal with the squeaking until GM engineers figure out a fix. This has been an issue for this car since 2020. They are NOT trying to fix the problem. Chevrolet customer service also tells me there is not a safety issue. When I asked them, “how do you know for sure this is not a safety issue? If the brakes are squeaking there is obviously a malfunction of some sort.” They could not answer this question.
Additional Notes:
My brand new 2023 Chevrolet trailblazer started having squeaky brakes when it was not even a year old. When brought to the dealership the first time, they changed the pads. This did not help the squeaking. When brought back the second time, the dealership told me that GM told them, “If vehicle returns after the bulletin has been performed, DO NOT attempt any further repairs. Engineering is working on an improvement”. I was told that I have to deal with the squeaking until GM engineers figure out a fix. This has been an issue for this car since 2020. They are NOT trying to fix the problem. Chevrolet customer service also tells me there is not a safety issue. When I asked them, “how do you know for sure this is not a safety issue? If the brakes are squeaking there is obviously a malfunction of some sort.” They could not answer this question.
Mfg Campaign: 11571184
Recall Date: Feb 10, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
1-Cracked Coil caused breakdown and gas flooded engine on a road trip 109mi from home, stranded, no accommodations for replacement vehicle during service-May 12-19, 2023 2-Faulty Purge Solenoid Valve-December 4, 2023, serviced and repaired December 7, 2023 3-Engine light same code for evap leak that was repaired, waiting on contact for repair December 9,2023. The first issue caused major safety concerns for myself and my partner, stranded on the side of the highway over 100 miles from home. No police or insurance reports. This will be the 3rd time the vehicle will be serviced for engine repair in the 7 months that it's been driven.
Corrective Action:
1-Cracked Coil caused breakdown and gas flooded engine on a road trip 109mi from home, stranded, no accommodations for replacement vehicle during service-May 12-19, 2023 2-Faulty Purge Solenoid Valve-December 4, 2023, serviced and repaired December 7, 2023 3-Engine light same code for evap leak that was repaired, waiting on contact for repair December 9,2023. The first issue caused major safety concerns for myself and my partner, stranded on the side of the highway over 100 miles from home. No police or insurance reports. This will be the 3rd time the vehicle will be serviced for engine repair in the 7 months that it's been driven.
Additional Notes:
1-Cracked Coil caused breakdown and gas flooded engine on a road trip 109mi from home, stranded, no accommodations for replacement vehicle during service-May 12-19, 2023 2-Faulty Purge Solenoid Valve-December 4, 2023, serviced and repaired December 7, 2023 3-Engine light same code for evap leak that was repaired, waiting on contact for repair December 9,2023. The first issue caused major safety concerns for myself and my partner, stranded on the side of the highway over 100 miles from home. No police or insurance reports. This will be the 3rd time the vehicle will be serviced for engine repair in the 7 months that it's been driven.
Mfg Campaign: 11559277
Recall Date: Dec 9, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased a 2023 trailblazer in February. And had noticed that the doors hold water in the front of the doors. After a rain or car washing the doors will drain when opened. But after a rain or washing and you leave the doors closed even a couple days later then open the doors water will drain out of each front hole on each door. I took it back to the dealership and the washed it and said that the doors drain while they are open. So I contacted Chevrolet main office and they asked me to take it back to the dealership. So I did while I was walking to the door a salesman came out and I asked him to open the doors on a 2023 trailblazer setting in front of the store. It had rained earlier that day and we watched water leaking out of all the doors. So I asked him to get a couple more trailblazer keys to other ones on the lot and they all leaked water out of the doors. I spoke to the customer service person and he said another owner of the 2023 trailblazer had came in with the same complaint. I spoke again to the main office of Chevrolet and he told me to come here and file a complaint. Since this is a engineering flaw design. So I am hoping to find out what can be done to fix this issue? And what do I do now?
Corrective Action:
I purchased a 2023 trailblazer in February. And had noticed that the doors hold water in the front of the doors. After a rain or car washing the doors will drain when opened. But after a rain or washing and you leave the doors closed even a couple days later then open the doors water will drain out of each front hole on each door. I took it back to the dealership and the washed it and said that the doors drain while they are open. So I contacted Chevrolet main office and they asked me to take it back to the dealership. So I did while I was walking to the door a salesman came out and I asked him to open the doors on a 2023 trailblazer setting in front of the store. It had rained earlier that day and we watched water leaking out of all the doors. So I asked him to get a couple more trailblazer keys to other ones on the lot and they all leaked water out of the doors. I spoke to the customer service person and he said another owner of the 2023 trailblazer had came in with the same complaint. I spoke again to the main office of Chevrolet and he told me to come here and file a complaint. Since this is a engineering flaw design. So I am hoping to find out what can be done to fix this issue? And what do I do now?
Additional Notes:
I purchased a 2023 trailblazer in February. And had noticed that the doors hold water in the front of the doors. After a rain or car washing the doors will drain when opened. But after a rain or washing and you leave the doors closed even a couple days later then open the doors water will drain out of each front hole on each door. I took it back to the dealership and the washed it and said that the doors drain while they are open. So I contacted Chevrolet main office and they asked me to take it back to the dealership. So I did while I was walking to the door a salesman came out and I asked him to open the doors on a 2023 trailblazer setting in front of the store. It had rained earlier that day and we watched water leaking out of all the doors. So I asked him to get a couple more trailblazer keys to other ones on the lot and they all leaked water out of the doors. I spoke to the customer service person and he said another owner of the 2023 trailblazer had came in with the same complaint. I spoke again to the main office of Chevrolet and he told me to come here and file a complaint. Since this is a engineering flaw design. So I am hoping to find out what can be done to fix this issue? And what do I do now?
Mfg Campaign: 11555826
Recall Date: Nov 18, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle lit on fire under the hood while driving. It is only 6 months old and has just 5300 miles on it. No service had been needed nor done on the vehicle yet nor did any of the diagnostic gauges or software alert me to any issues before it happened
Corrective Action:
The vehicle lit on fire under the hood while driving. It is only 6 months old and has just 5300 miles on it. No service had been needed nor done on the vehicle yet nor did any of the diagnostic gauges or software alert me to any issues before it happened
Additional Notes:
The vehicle lit on fire under the hood while driving. It is only 6 months old and has just 5300 miles on it. No service had been needed nor done on the vehicle yet nor did any of the diagnostic gauges or software alert me to any issues before it happened
Mfg Campaign: 11552894
Recall Date: Oct 31, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Repeat issues with the transmission, ongoing issue for about two months. Initially experienced the vehicle not shifting in drive or reverse, which was resolved in drive. The issue persists when in reverse, where I will put it in gear but it will rev without moving, as if the vehicle is in neutral . The dealership has replaced the valve body three times and is now awaiting other parts to attempt to resolve the issue.
Corrective Action:
Repeat issues with the transmission, ongoing issue for about two months. Initially experienced the vehicle not shifting in drive or reverse, which was resolved in drive. The issue persists when in reverse, where I will put it in gear but it will rev without moving, as if the vehicle is in neutral . The dealership has replaced the valve body three times and is now awaiting other parts to attempt to resolve the issue.
Additional Notes:
Repeat issues with the transmission, ongoing issue for about two months. Initially experienced the vehicle not shifting in drive or reverse, which was resolved in drive. The issue persists when in reverse, where I will put it in gear but it will rev without moving, as if the vehicle is in neutral . The dealership has replaced the valve body three times and is now awaiting other parts to attempt to resolve the issue.
Mfg Campaign: 11552709
Recall Date: Oct 30, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that the rear-view camera was displaying a distorted, fuzzy image while in activated. The dealer was notified of the failure and compared the camera image to another vehicle and found no defect with the camera. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 100.
Corrective Action:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that the rear-view camera was displaying a distorted, fuzzy image while in activated. The dealer was notified of the failure and compared the camera image to another vehicle and found no defect with the camera. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 100.
Additional Notes:
The contact owns a 2023 Chevrolet Trailblazer. The contact stated that the rear-view camera was displaying a distorted, fuzzy image while in activated. The dealer was notified of the failure and compared the camera image to another vehicle and found no defect with the camera. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 100.
Mfg Campaign: 11551778
Recall Date: Oct 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle almost caused me to collide with another vehicle when I was trying to get into right lane it kept pushing back into left fast lane, this happened throughout the drive to and from Northern California. car got horrible gas mileage, wasn’t operating correctly at times, my radio screen scrambling, going blank, stop working, static cracking sounds coming out. Every time I started the car it would not connect to iphone by any means. ignition button wouldn’t turn off, I had to push numerous times to turn off. There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the service advisor informed me. I have looked up online recalls and see that there are many manufacturer correspondence for problems with this vehicle.Today there’s knocking coming from engine like there’s something wrong with lifters also burning smell inside vehicle.
Corrective Action:
The vehicle almost caused me to collide with another vehicle when I was trying to get into right lane it kept pushing back into left fast lane, this happened throughout the drive to and from Northern California. car got horrible gas mileage, wasn’t operating correctly at times, my radio screen scrambling, going blank, stop working, static cracking sounds coming out. Every time I started the car it would not connect to iphone by any means. ignition button wouldn’t turn off, I had to push numerous times to turn off. There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the service advisor informed me. I have looked up online recalls and see that there are many manufacturer correspondence for problems with this vehicle.Today there’s knocking coming from engine like there’s something wrong with lifters also burning smell inside vehicle.
Additional Notes:
The vehicle almost caused me to collide with another vehicle when I was trying to get into right lane it kept pushing back into left fast lane, this happened throughout the drive to and from Northern California. car got horrible gas mileage, wasn’t operating correctly at times, my radio screen scrambling, going blank, stop working, static cracking sounds coming out. Every time I started the car it would not connect to iphone by any means. ignition button wouldn’t turn off, I had to push numerous times to turn off. There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the service advisor informed me. I have looked up online recalls and see that there are many manufacturer correspondence for problems with this vehicle.Today there’s knocking coming from engine like there’s something wrong with lifters also burning smell inside vehicle.
Mfg Campaign: 11549030
Recall Date: Oct 9, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The vehicle almost caused me to collide with another vehicle when I was trying to get into right lane it kept pushing back into left fast lane, this happened throughout the drive to and from Northern California. car got horrible gas mileage, wasn’t operating correctly at times, my radio screen scrambling, going blank, stop working, static cracking sounds coming out. Every time I started the car it would not connect to iphone by any means. ignition button wouldn’t turn off, I had to push numerous times to turn off. There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the service advisor informed me. I have looked up online recalls and see that there are many manufacturer correspondence for problems with this vehicle.Today there’s knocking coming from engine like there’s something wrong with lifters also burning smell inside vehicle.
Corrective Action:
The vehicle almost caused me to collide with another vehicle when I was trying to get into right lane it kept pushing back into left fast lane, this happened throughout the drive to and from Northern California. car got horrible gas mileage, wasn’t operating correctly at times, my radio screen scrambling, going blank, stop working, static cracking sounds coming out. Every time I started the car it would not connect to iphone by any means. ignition button wouldn’t turn off, I had to push numerous times to turn off. There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the service advisor informed me. I have looked up online recalls and see that there are many manufacturer correspondence for problems with this vehicle.Today there’s knocking coming from engine like there’s something wrong with lifters also burning smell inside vehicle.
Additional Notes:
The vehicle almost caused me to collide with another vehicle when I was trying to get into right lane it kept pushing back into left fast lane, this happened throughout the drive to and from Northern California. car got horrible gas mileage, wasn’t operating correctly at times, my radio screen scrambling, going blank, stop working, static cracking sounds coming out. Every time I started the car it would not connect to iphone by any means. ignition button wouldn’t turn off, I had to push numerous times to turn off. There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the service advisor informed me. I have looked up online recalls and see that there are many manufacturer correspondence for problems with this vehicle.Today there’s knocking coming from engine like there’s something wrong with lifters also burning smell inside vehicle.
Mfg Campaign: 11549030
Recall Date: Oct 9, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The vehicle almost caused me to collide with another vehicle when I was trying to get into right lane it kept pushing back into left fast lane, this happened throughout the drive to and from Northern California. car got horrible gas mileage, wasn’t operating correctly at times, my radio screen scrambling, going blank, stop working, static cracking sounds coming out. Every time I started the car it would not connect to iphone by any means. ignition button wouldn’t turn off, I had to push numerous times to turn off. There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the service advisor informed me. I have looked up online recalls and see that there are many manufacturer correspondence for problems with this vehicle.Today there’s knocking coming from engine like there’s something wrong with lifters also burning smell inside vehicle.
Corrective Action:
The vehicle almost caused me to collide with another vehicle when I was trying to get into right lane it kept pushing back into left fast lane, this happened throughout the drive to and from Northern California. car got horrible gas mileage, wasn’t operating correctly at times, my radio screen scrambling, going blank, stop working, static cracking sounds coming out. Every time I started the car it would not connect to iphone by any means. ignition button wouldn’t turn off, I had to push numerous times to turn off. There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the service advisor informed me. I have looked up online recalls and see that there are many manufacturer correspondence for problems with this vehicle.Today there’s knocking coming from engine like there’s something wrong with lifters also burning smell inside vehicle.
Additional Notes:
The vehicle almost caused me to collide with another vehicle when I was trying to get into right lane it kept pushing back into left fast lane, this happened throughout the drive to and from Northern California. car got horrible gas mileage, wasn’t operating correctly at times, my radio screen scrambling, going blank, stop working, static cracking sounds coming out. Every time I started the car it would not connect to iphone by any means. ignition button wouldn’t turn off, I had to push numerous times to turn off. There was an update for the lane departure issue, the radio issue there is no current fix as per manufacturer the service advisor informed me. I have looked up online recalls and see that there are many manufacturer correspondence for problems with this vehicle.Today there’s knocking coming from engine like there’s something wrong with lifters also burning smell inside vehicle.
Mfg Campaign: 11549030
Recall Date: Oct 9, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering warning light comes on while driving and steering locks up. Dealer inspected the vehicle and states the steering unit did pull a code, however is not serviceable and will need replaced. I do not feel safe driving the vehicle as the steering locks up and cause a serious accident. The dealer advised it may take several weeks for the parts to arrive. I am reading other reports of Trailblazer owners facing the same service issue. I am requesting a rental car from GM and/or the dealer until my car is fixed, however they told me I have to pay out of pocket myself. I am disgusted this brand new car is facing such a serious safety issue. This needs investigated ASAP before someone is killed on the highway.
Corrective Action:
Steering warning light comes on while driving and steering locks up. Dealer inspected the vehicle and states the steering unit did pull a code, however is not serviceable and will need replaced. I do not feel safe driving the vehicle as the steering locks up and cause a serious accident. The dealer advised it may take several weeks for the parts to arrive. I am reading other reports of Trailblazer owners facing the same service issue. I am requesting a rental car from GM and/or the dealer until my car is fixed, however they told me I have to pay out of pocket myself. I am disgusted this brand new car is facing such a serious safety issue. This needs investigated ASAP before someone is killed on the highway.
Additional Notes:
Steering warning light comes on while driving and steering locks up. Dealer inspected the vehicle and states the steering unit did pull a code, however is not serviceable and will need replaced. I do not feel safe driving the vehicle as the steering locks up and cause a serious accident. The dealer advised it may take several weeks for the parts to arrive. I am reading other reports of Trailblazer owners facing the same service issue. I am requesting a rental car from GM and/or the dealer until my car is fixed, however they told me I have to pay out of pocket myself. I am disgusted this brand new car is facing such a serious safety issue. This needs investigated ASAP before someone is killed on the highway.
Mfg Campaign: 11546307
Recall Date: Sep 25, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes have been squeaking since about 2,000 miles at lower speeds (parking, drive-thru, stop-and-go street traffic, etc.). Took my car into the dealership at around 7,000 miles. Dealer acknowledged the issue and says that it's due to the material that the brakes are made of. They also stated that Chevy is aware, but isn't doing anything to correct the issue. The dealership did nothing to help me. Now I'm at around 9,000 miles and the squeaking is happening at all speeds whenever I'm braking. It also sounds like there's metal grinding along with the constant squeaking.
Corrective Action:
Brakes have been squeaking since about 2,000 miles at lower speeds (parking, drive-thru, stop-and-go street traffic, etc.). Took my car into the dealership at around 7,000 miles. Dealer acknowledged the issue and says that it's due to the material that the brakes are made of. They also stated that Chevy is aware, but isn't doing anything to correct the issue. The dealership did nothing to help me. Now I'm at around 9,000 miles and the squeaking is happening at all speeds whenever I'm braking. It also sounds like there's metal grinding along with the constant squeaking.
Additional Notes:
Brakes have been squeaking since about 2,000 miles at lower speeds (parking, drive-thru, stop-and-go street traffic, etc.). Took my car into the dealership at around 7,000 miles. Dealer acknowledged the issue and says that it's due to the material that the brakes are made of. They also stated that Chevy is aware, but isn't doing anything to correct the issue. The dealership did nothing to help me. Now I'm at around 9,000 miles and the squeaking is happening at all speeds whenever I'm braking. It also sounds like there's metal grinding along with the constant squeaking.
Mfg Campaign: 11545409
Recall Date: Sep 19, 2023
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