Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212352140
Recall Date: Mar 31, 2022
Consumer Complaints
76 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
As I was pulling out of my parking space on the street a car was coming toward me and the forward collision alert lights and sound went off as well as a terrible grinding started as if it was trying to brake as I was driving but not slowing me down. This has now happened 4 times. The first two times there were cars coming toward me but we were not in jeopardy of a collision. The grinding only stops once I remove my foot from the gas pedal. I took it to the dealership after the 2nd time and they checked the brakes and couldn’t recreate the issue and said everything looked good.
Corrective Action:
As I was pulling out of my parking space on the street a car was coming toward me and the forward collision alert lights and sound went off as well as a terrible grinding started as if it was trying to brake as I was driving but not slowing me down. This has now happened 4 times. The first two times there were cars coming toward me but we were not in jeopardy of a collision. The grinding only stops once I remove my foot from the gas pedal. I took it to the dealership after the 2nd time and they checked the brakes and couldn’t recreate the issue and said everything looked good.
Additional Notes:
As I was pulling out of my parking space on the street a car was coming toward me and the forward collision alert lights and sound went off as well as a terrible grinding started as if it was trying to brake as I was driving but not slowing me down. This has now happened 4 times. The first two times there were cars coming toward me but we were not in jeopardy of a collision. The grinding only stops once I remove my foot from the gas pedal. I took it to the dealership after the 2nd time and they checked the brakes and couldn’t recreate the issue and said everything looked good.
Mfg Campaign: 11499289
Recall Date: Dec 28, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
As I was pulling out of my parking space on the street a car was coming toward me and the forward collision alert lights and sound went off as well as a terrible grinding started as if it was trying to brake as I was driving but not slowing me down. This has now happened 4 times. The first two times there were cars coming toward me but we were not in jeopardy of a collision. The grinding only stops once I remove my foot from the gas pedal. I took it to the dealership after the 2nd time and they checked the brakes and couldn’t recreate the issue and said everything looked good.
Corrective Action:
As I was pulling out of my parking space on the street a car was coming toward me and the forward collision alert lights and sound went off as well as a terrible grinding started as if it was trying to brake as I was driving but not slowing me down. This has now happened 4 times. The first two times there were cars coming toward me but we were not in jeopardy of a collision. The grinding only stops once I remove my foot from the gas pedal. I took it to the dealership after the 2nd time and they checked the brakes and couldn’t recreate the issue and said everything looked good.
Additional Notes:
As I was pulling out of my parking space on the street a car was coming toward me and the forward collision alert lights and sound went off as well as a terrible grinding started as if it was trying to brake as I was driving but not slowing me down. This has now happened 4 times. The first two times there were cars coming toward me but we were not in jeopardy of a collision. The grinding only stops once I remove my foot from the gas pedal. I took it to the dealership after the 2nd time and they checked the brakes and couldn’t recreate the issue and said everything looked good.
Mfg Campaign: 11499289
Recall Date: Dec 28, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
As I was pulling out of my parking space on the street a car was coming toward me and the forward collision alert lights and sound went off as well as a terrible grinding started as if it was trying to brake as I was driving but not slowing me down. This has now happened 4 times. The first two times there were cars coming toward me but we were not in jeopardy of a collision. The grinding only stops once I remove my foot from the gas pedal. I took it to the dealership after the 2nd time and they checked the brakes and couldn’t recreate the issue and said everything looked good.
Corrective Action:
As I was pulling out of my parking space on the street a car was coming toward me and the forward collision alert lights and sound went off as well as a terrible grinding started as if it was trying to brake as I was driving but not slowing me down. This has now happened 4 times. The first two times there were cars coming toward me but we were not in jeopardy of a collision. The grinding only stops once I remove my foot from the gas pedal. I took it to the dealership after the 2nd time and they checked the brakes and couldn’t recreate the issue and said everything looked good.
Additional Notes:
As I was pulling out of my parking space on the street a car was coming toward me and the forward collision alert lights and sound went off as well as a terrible grinding started as if it was trying to brake as I was driving but not slowing me down. This has now happened 4 times. The first two times there were cars coming toward me but we were not in jeopardy of a collision. The grinding only stops once I remove my foot from the gas pedal. I took it to the dealership after the 2nd time and they checked the brakes and couldn’t recreate the issue and said everything looked good.
Mfg Campaign: 11499289
Recall Date: Dec 28, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Driving home tonight there was a car in front of me so my low beams were on. I saw a deer approaching from the right side of the roadway while at the same time dropping down into a small dip in the road and because the headlights are so low I lost sight of the deer as it was then in the shadows with no illumination because the headlights were now facing further downward. I had to turn my high beams on coming to a complete stop to then see the deer to avoid hitting it. This is very unsafe. Small hills and dips cause you to lose sight of the road up ahead at night.
Corrective Action:
Driving home tonight there was a car in front of me so my low beams were on. I saw a deer approaching from the right side of the roadway while at the same time dropping down into a small dip in the road and because the headlights are so low I lost sight of the deer as it was then in the shadows with no illumination because the headlights were now facing further downward. I had to turn my high beams on coming to a complete stop to then see the deer to avoid hitting it. This is very unsafe. Small hills and dips cause you to lose sight of the road up ahead at night.
Additional Notes:
Driving home tonight there was a car in front of me so my low beams were on. I saw a deer approaching from the right side of the roadway while at the same time dropping down into a small dip in the road and because the headlights are so low I lost sight of the deer as it was then in the shadows with no illumination because the headlights were now facing further downward. I had to turn my high beams on coming to a complete stop to then see the deer to avoid hitting it. This is very unsafe. Small hills and dips cause you to lose sight of the road up ahead at night.
Mfg Campaign: 11499290
Recall Date: Dec 28, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlight position on the 2022 Traverse is horrible and a tremendous safety hazzard. Driving in rain, at night, the headlights being lower on the front end dramatically inhibits visibility. Unless you drive with the high beams on, you can't see at all. Last week I drove in falling snow at night and visibility was again inhibited due to the position of the headlights. But also, I had to keep pulling over to wipe the headlights off because snow off of the vehicles in front of me was covering the headlights due to them being so low on the vehicle. This was a safety hazzard in that the visibility was horrible, but I was also sitting on the side of the road, during a snowstorm, every time I had to get out to wipe them off. I did not have this issue with my 2018 Traverse
Corrective Action:
The headlight position on the 2022 Traverse is horrible and a tremendous safety hazzard. Driving in rain, at night, the headlights being lower on the front end dramatically inhibits visibility. Unless you drive with the high beams on, you can't see at all. Last week I drove in falling snow at night and visibility was again inhibited due to the position of the headlights. But also, I had to keep pulling over to wipe the headlights off because snow off of the vehicles in front of me was covering the headlights due to them being so low on the vehicle. This was a safety hazzard in that the visibility was horrible, but I was also sitting on the side of the road, during a snowstorm, every time I had to get out to wipe them off. I did not have this issue with my 2018 Traverse
Additional Notes:
The headlight position on the 2022 Traverse is horrible and a tremendous safety hazzard. Driving in rain, at night, the headlights being lower on the front end dramatically inhibits visibility. Unless you drive with the high beams on, you can't see at all. Last week I drove in falling snow at night and visibility was again inhibited due to the position of the headlights. But also, I had to keep pulling over to wipe the headlights off because snow off of the vehicles in front of me was covering the headlights due to them being so low on the vehicle. This was a safety hazzard in that the visibility was horrible, but I was also sitting on the side of the road, during a snowstorm, every time I had to get out to wipe them off. I did not have this issue with my 2018 Traverse
Mfg Campaign: 11497192
Recall Date: Dec 13, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
2022 Chevy Traverse LS with 5K miles only. Brakes have been a problem. The front brakes make grinding noise randomly. Sometimes I feel that car runs fine and few days, it make lot of grinding noise. Did a search on Internet and noticed that 2021 Traverse is having similar issue with brake parts (material). Disappointed that this vehicle is having issue.
Corrective Action:
2022 Chevy Traverse LS with 5K miles only. Brakes have been a problem. The front brakes make grinding noise randomly. Sometimes I feel that car runs fine and few days, it make lot of grinding noise. Did a search on Internet and noticed that 2021 Traverse is having similar issue with brake parts (material). Disappointed that this vehicle is having issue.
Additional Notes:
2022 Chevy Traverse LS with 5K miles only. Brakes have been a problem. The front brakes make grinding noise randomly. Sometimes I feel that car runs fine and few days, it make lot of grinding noise. Did a search on Internet and noticed that 2021 Traverse is having similar issue with brake parts (material). Disappointed that this vehicle is having issue.
Mfg Campaign: 11496415
Recall Date: Dec 7, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
4021890 Fuel Pump- Is available for Inspection Upon Request Date Occurred: (07/25/22) 4050420 Exhaust Front Pipe- Is Available for Inspection Upon Request Date Occurred: (09/15/22) 4021890 occurring- While driving on the expressway going +70mph vehicle message came on, without any warning stating the following: "Service Parking Brake, Drive Assist in Active and Reducing Engine Power". Vehicle lost all power steering control, and the engine was "revving" as if the vehicle was placed in Neutral while trying to drive. Not only was my safety placed at risk during this occurrence, but that of my 5year old daughters as well who was traveling with me, when the power steering was inoperable at +70mph. This could have turned into a very ugly accident at the expense of the manufacturer. Dealership was able to "reproduce/confirm" issue. The vehicle was towed to the purchasing dealership where it was inspected by a dealer service tech and deemed necessary to replace. During 4050420- Vehicle started making a "Fluttering" noise from the front right side of the vehicle while vehicle was placed in "P" and idling. The vehicle was taken in for a Dealer Inspection, which found a leak in the neck weld of my front exhaust pipe. The vehicle did not display any warning lamps or messages to indicate there was an issue. Dealership was able to "reproduce/confirm" issue.
Corrective Action:
4021890 Fuel Pump- Is available for Inspection Upon Request Date Occurred: (07/25/22) 4050420 Exhaust Front Pipe- Is Available for Inspection Upon Request Date Occurred: (09/15/22) 4021890 occurring- While driving on the expressway going +70mph vehicle message came on, without any warning stating the following: "Service Parking Brake, Drive Assist in Active and Reducing Engine Power". Vehicle lost all power steering control, and the engine was "revving" as if the vehicle was placed in Neutral while trying to drive. Not only was my safety placed at risk during this occurrence, but that of my 5year old daughters as well who was traveling with me, when the power steering was inoperable at +70mph. This could have turned into a very ugly accident at the expense of the manufacturer. Dealership was able to "reproduce/confirm" issue. The vehicle was towed to the purchasing dealership where it was inspected by a dealer service tech and deemed necessary to replace. During 4050420- Vehicle started making a "Fluttering" noise from the front right side of the vehicle while vehicle was placed in "P" and idling. The vehicle was taken in for a Dealer Inspection, which found a leak in the neck weld of my front exhaust pipe. The vehicle did not display any warning lamps or messages to indicate there was an issue. Dealership was able to "reproduce/confirm" issue.
Additional Notes:
4021890 Fuel Pump- Is available for Inspection Upon Request Date Occurred: (07/25/22) 4050420 Exhaust Front Pipe- Is Available for Inspection Upon Request Date Occurred: (09/15/22) 4021890 occurring- While driving on the expressway going +70mph vehicle message came on, without any warning stating the following: "Service Parking Brake, Drive Assist in Active and Reducing Engine Power". Vehicle lost all power steering control, and the engine was "revving" as if the vehicle was placed in Neutral while trying to drive. Not only was my safety placed at risk during this occurrence, but that of my 5year old daughters as well who was traveling with me, when the power steering was inoperable at +70mph. This could have turned into a very ugly accident at the expense of the manufacturer. Dealership was able to "reproduce/confirm" issue. The vehicle was towed to the purchasing dealership where it was inspected by a dealer service tech and deemed necessary to replace. During 4050420- Vehicle started making a "Fluttering" noise from the front right side of the vehicle while vehicle was placed in "P" and idling. The vehicle was taken in for a Dealer Inspection, which found a leak in the neck weld of my front exhaust pipe. The vehicle did not display any warning lamps or messages to indicate there was an issue. Dealership was able to "reproduce/confirm" issue.
Mfg Campaign: 11485418
Recall Date: Sep 20, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
4021890 Fuel Pump- Is available for Inspection Upon Request Date Occurred: (07/25/22) 4050420 Exhaust Front Pipe- Is Available for Inspection Upon Request Date Occurred: (09/15/22) 4021890 occurring- While driving on the expressway going +70mph vehicle message came on, without any warning stating the following: "Service Parking Brake, Drive Assist in Active and Reducing Engine Power". Vehicle lost all power steering control, and the engine was "revving" as if the vehicle was placed in Neutral while trying to drive. Not only was my safety placed at risk during this occurrence, but that of my 5year old daughters as well who was traveling with me, when the power steering was inoperable at +70mph. This could have turned into a very ugly accident at the expense of the manufacturer. Dealership was able to "reproduce/confirm" issue. The vehicle was towed to the purchasing dealership where it was inspected by a dealer service tech and deemed necessary to replace. During 4050420- Vehicle started making a "Fluttering" noise from the front right side of the vehicle while vehicle was placed in "P" and idling. The vehicle was taken in for a Dealer Inspection, which found a leak in the neck weld of my front exhaust pipe. The vehicle did not display any warning lamps or messages to indicate there was an issue. Dealership was able to "reproduce/confirm" issue.
Corrective Action:
4021890 Fuel Pump- Is available for Inspection Upon Request Date Occurred: (07/25/22) 4050420 Exhaust Front Pipe- Is Available for Inspection Upon Request Date Occurred: (09/15/22) 4021890 occurring- While driving on the expressway going +70mph vehicle message came on, without any warning stating the following: "Service Parking Brake, Drive Assist in Active and Reducing Engine Power". Vehicle lost all power steering control, and the engine was "revving" as if the vehicle was placed in Neutral while trying to drive. Not only was my safety placed at risk during this occurrence, but that of my 5year old daughters as well who was traveling with me, when the power steering was inoperable at +70mph. This could have turned into a very ugly accident at the expense of the manufacturer. Dealership was able to "reproduce/confirm" issue. The vehicle was towed to the purchasing dealership where it was inspected by a dealer service tech and deemed necessary to replace. During 4050420- Vehicle started making a "Fluttering" noise from the front right side of the vehicle while vehicle was placed in "P" and idling. The vehicle was taken in for a Dealer Inspection, which found a leak in the neck weld of my front exhaust pipe. The vehicle did not display any warning lamps or messages to indicate there was an issue. Dealership was able to "reproduce/confirm" issue.
Additional Notes:
4021890 Fuel Pump- Is available for Inspection Upon Request Date Occurred: (07/25/22) 4050420 Exhaust Front Pipe- Is Available for Inspection Upon Request Date Occurred: (09/15/22) 4021890 occurring- While driving on the expressway going +70mph vehicle message came on, without any warning stating the following: "Service Parking Brake, Drive Assist in Active and Reducing Engine Power". Vehicle lost all power steering control, and the engine was "revving" as if the vehicle was placed in Neutral while trying to drive. Not only was my safety placed at risk during this occurrence, but that of my 5year old daughters as well who was traveling with me, when the power steering was inoperable at +70mph. This could have turned into a very ugly accident at the expense of the manufacturer. Dealership was able to "reproduce/confirm" issue. The vehicle was towed to the purchasing dealership where it was inspected by a dealer service tech and deemed necessary to replace. During 4050420- Vehicle started making a "Fluttering" noise from the front right side of the vehicle while vehicle was placed in "P" and idling. The vehicle was taken in for a Dealer Inspection, which found a leak in the neck weld of my front exhaust pipe. The vehicle did not display any warning lamps or messages to indicate there was an issue. Dealership was able to "reproduce/confirm" issue.
Mfg Campaign: 11485418
Recall Date: Sep 20, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
4021890 Fuel Pump- Is available for Inspection Upon Request Date Occurred: (07/25/22) 4050420 Exhaust Front Pipe- Is Available for Inspection Upon Request Date Occurred: (09/15/22) 4021890 occurring- While driving on the expressway going +70mph vehicle message came on, without any warning stating the following: "Service Parking Brake, Drive Assist in Active and Reducing Engine Power". Vehicle lost all power steering control, and the engine was "revving" as if the vehicle was placed in Neutral while trying to drive. Not only was my safety placed at risk during this occurrence, but that of my 5year old daughters as well who was traveling with me, when the power steering was inoperable at +70mph. This could have turned into a very ugly accident at the expense of the manufacturer. Dealership was able to "reproduce/confirm" issue. The vehicle was towed to the purchasing dealership where it was inspected by a dealer service tech and deemed necessary to replace. During 4050420- Vehicle started making a "Fluttering" noise from the front right side of the vehicle while vehicle was placed in "P" and idling. The vehicle was taken in for a Dealer Inspection, which found a leak in the neck weld of my front exhaust pipe. The vehicle did not display any warning lamps or messages to indicate there was an issue. Dealership was able to "reproduce/confirm" issue.
Corrective Action:
4021890 Fuel Pump- Is available for Inspection Upon Request Date Occurred: (07/25/22) 4050420 Exhaust Front Pipe- Is Available for Inspection Upon Request Date Occurred: (09/15/22) 4021890 occurring- While driving on the expressway going +70mph vehicle message came on, without any warning stating the following: "Service Parking Brake, Drive Assist in Active and Reducing Engine Power". Vehicle lost all power steering control, and the engine was "revving" as if the vehicle was placed in Neutral while trying to drive. Not only was my safety placed at risk during this occurrence, but that of my 5year old daughters as well who was traveling with me, when the power steering was inoperable at +70mph. This could have turned into a very ugly accident at the expense of the manufacturer. Dealership was able to "reproduce/confirm" issue. The vehicle was towed to the purchasing dealership where it was inspected by a dealer service tech and deemed necessary to replace. During 4050420- Vehicle started making a "Fluttering" noise from the front right side of the vehicle while vehicle was placed in "P" and idling. The vehicle was taken in for a Dealer Inspection, which found a leak in the neck weld of my front exhaust pipe. The vehicle did not display any warning lamps or messages to indicate there was an issue. Dealership was able to "reproduce/confirm" issue.
Additional Notes:
4021890 Fuel Pump- Is available for Inspection Upon Request Date Occurred: (07/25/22) 4050420 Exhaust Front Pipe- Is Available for Inspection Upon Request Date Occurred: (09/15/22) 4021890 occurring- While driving on the expressway going +70mph vehicle message came on, without any warning stating the following: "Service Parking Brake, Drive Assist in Active and Reducing Engine Power". Vehicle lost all power steering control, and the engine was "revving" as if the vehicle was placed in Neutral while trying to drive. Not only was my safety placed at risk during this occurrence, but that of my 5year old daughters as well who was traveling with me, when the power steering was inoperable at +70mph. This could have turned into a very ugly accident at the expense of the manufacturer. Dealership was able to "reproduce/confirm" issue. The vehicle was towed to the purchasing dealership where it was inspected by a dealer service tech and deemed necessary to replace. During 4050420- Vehicle started making a "Fluttering" noise from the front right side of the vehicle while vehicle was placed in "P" and idling. The vehicle was taken in for a Dealer Inspection, which found a leak in the neck weld of my front exhaust pipe. The vehicle did not display any warning lamps or messages to indicate there was an issue. Dealership was able to "reproduce/confirm" issue.
Mfg Campaign: 11485418
Recall Date: Sep 20, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The Service Restraint System and Air Bag lights come on intermittently while driving my 2022 Chevrolet Traverse. According to the Stonebriar Chevrolet dealer in Frisco, TX, the airbags will not deploy if the vehicle is in accident while the light is on. The dealership said they believe there is a wire harness routed in the drivers seat that is pulled too tight and needs to be to rerouted, but they did not have the time to fix the issue that day.
Corrective Action:
The Service Restraint System and Air Bag lights come on intermittently while driving my 2022 Chevrolet Traverse. According to the Stonebriar Chevrolet dealer in Frisco, TX, the airbags will not deploy if the vehicle is in accident while the light is on. The dealership said they believe there is a wire harness routed in the drivers seat that is pulled too tight and needs to be to rerouted, but they did not have the time to fix the issue that day.
Additional Notes:
The Service Restraint System and Air Bag lights come on intermittently while driving my 2022 Chevrolet Traverse. According to the Stonebriar Chevrolet dealer in Frisco, TX, the airbags will not deploy if the vehicle is in accident while the light is on. The dealership said they believe there is a wire harness routed in the drivers seat that is pulled too tight and needs to be to rerouted, but they did not have the time to fix the issue that day.
Mfg Campaign: 11484932
Recall Date: Sep 17, 2022
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The Service Restraint System and Air Bag lights come on intermittently while driving my 2022 Chevrolet Traverse. According to the Stonebriar Chevrolet dealer in Frisco, TX, the airbags will not deploy if the vehicle is in accident while the light is on. The dealership said they believe there is a wire harness routed in the drivers seat that is pulled too tight and needs to be to rerouted, but they did not have the time to fix the issue that day.
Corrective Action:
The Service Restraint System and Air Bag lights come on intermittently while driving my 2022 Chevrolet Traverse. According to the Stonebriar Chevrolet dealer in Frisco, TX, the airbags will not deploy if the vehicle is in accident while the light is on. The dealership said they believe there is a wire harness routed in the drivers seat that is pulled too tight and needs to be to rerouted, but they did not have the time to fix the issue that day.
Additional Notes:
The Service Restraint System and Air Bag lights come on intermittently while driving my 2022 Chevrolet Traverse. According to the Stonebriar Chevrolet dealer in Frisco, TX, the airbags will not deploy if the vehicle is in accident while the light is on. The dealership said they believe there is a wire harness routed in the drivers seat that is pulled too tight and needs to be to rerouted, but they did not have the time to fix the issue that day.
Mfg Campaign: 11484932
Recall Date: Sep 17, 2022
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
The Service Restraint System and Air Bag lights come on intermittently while driving my 2022 Chevrolet Traverse. According to the Stonebriar Chevrolet dealer in Frisco, TX, the airbags will not deploy if the vehicle is in accident while the light is on. The dealership said they believe there is a wire harness routed in the drivers seat that is pulled too tight and needs to be to rerouted, but they did not have the time to fix the issue that day.
Corrective Action:
The Service Restraint System and Air Bag lights come on intermittently while driving my 2022 Chevrolet Traverse. According to the Stonebriar Chevrolet dealer in Frisco, TX, the airbags will not deploy if the vehicle is in accident while the light is on. The dealership said they believe there is a wire harness routed in the drivers seat that is pulled too tight and needs to be to rerouted, but they did not have the time to fix the issue that day.
Additional Notes:
The Service Restraint System and Air Bag lights come on intermittently while driving my 2022 Chevrolet Traverse. According to the Stonebriar Chevrolet dealer in Frisco, TX, the airbags will not deploy if the vehicle is in accident while the light is on. The dealership said they believe there is a wire harness routed in the drivers seat that is pulled too tight and needs to be to rerouted, but they did not have the time to fix the issue that day.
Mfg Campaign: 11484932
Recall Date: Sep 17, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Incident 8/22/2022 where driver put vehicle in park, turned car off, as exiting, vehicle rolled backwards. Driver fell to ground sustaining injuries, vehicle stopped moving after approx. 5 ft. When driver looked at shifter after standing back up, the gear was in Drive. Driver saw ER for medical attention. Chevrolet GM has been notified via telephone. Service appt to evaluate vehicle has been scheduled with a GM service dept.
Corrective Action:
Incident 8/22/2022 where driver put vehicle in park, turned car off, as exiting, vehicle rolled backwards. Driver fell to ground sustaining injuries, vehicle stopped moving after approx. 5 ft. When driver looked at shifter after standing back up, the gear was in Drive. Driver saw ER for medical attention. Chevrolet GM has been notified via telephone. Service appt to evaluate vehicle has been scheduled with a GM service dept.
Additional Notes:
Incident 8/22/2022 where driver put vehicle in park, turned car off, as exiting, vehicle rolled backwards. Driver fell to ground sustaining injuries, vehicle stopped moving after approx. 5 ft. When driver looked at shifter after standing back up, the gear was in Drive. Driver saw ER for medical attention. Chevrolet GM has been notified via telephone. Service appt to evaluate vehicle has been scheduled with a GM service dept.
Mfg Campaign: 11481055
Recall Date: Aug 24, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Incident 8/22/2022 where driver put vehicle in park, turned car off, as exiting, vehicle rolled backwards. Driver fell to ground sustaining injuries, vehicle stopped moving after approx. 5 ft. When driver looked at shifter after standing back up, the gear was in Drive. Driver saw ER for medical attention. Chevrolet GM has been notified via telephone. Service appt to evaluate vehicle has been scheduled with a GM service dept.
Corrective Action:
Incident 8/22/2022 where driver put vehicle in park, turned car off, as exiting, vehicle rolled backwards. Driver fell to ground sustaining injuries, vehicle stopped moving after approx. 5 ft. When driver looked at shifter after standing back up, the gear was in Drive. Driver saw ER for medical attention. Chevrolet GM has been notified via telephone. Service appt to evaluate vehicle has been scheduled with a GM service dept.
Additional Notes:
Incident 8/22/2022 where driver put vehicle in park, turned car off, as exiting, vehicle rolled backwards. Driver fell to ground sustaining injuries, vehicle stopped moving after approx. 5 ft. When driver looked at shifter after standing back up, the gear was in Drive. Driver saw ER for medical attention. Chevrolet GM has been notified via telephone. Service appt to evaluate vehicle has been scheduled with a GM service dept.
Mfg Campaign: 11481055
Recall Date: Aug 24, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Chevrolet Traverse. The contact stated while driving approximately 40 MPH, the vehicle stalled and lost motive power. There were no warning lights prior to the failure. After the vehicle stopped completely, the message to shift to neutral appeared. The vehicle was taken to the local dealer and diagnosed with no failure being found. The vehicle was not repaired. The failure reoccurred, and the contact pressed the OnStar button; however, was informed the vehicle has not sent a failure message or check engine indication. The failure reoccurred continuously; then The OnStar service had a tow truck arrive at the last failure. As the vehicle was placed onto the flatbed, approximately 5 gallons of gasoline leaked out. The manufacturer was notified of the failure. The failure mileage was 437.
Corrective Action:
The contact owns a 2022 Chevrolet Traverse. The contact stated while driving approximately 40 MPH, the vehicle stalled and lost motive power. There were no warning lights prior to the failure. After the vehicle stopped completely, the message to shift to neutral appeared. The vehicle was taken to the local dealer and diagnosed with no failure being found. The vehicle was not repaired. The failure reoccurred, and the contact pressed the OnStar button; however, was informed the vehicle has not sent a failure message or check engine indication. The failure reoccurred continuously; then The OnStar service had a tow truck arrive at the last failure. As the vehicle was placed onto the flatbed, approximately 5 gallons of gasoline leaked out. The manufacturer was notified of the failure. The failure mileage was 437.
Additional Notes:
The contact owns a 2022 Chevrolet Traverse. The contact stated while driving approximately 40 MPH, the vehicle stalled and lost motive power. There were no warning lights prior to the failure. After the vehicle stopped completely, the message to shift to neutral appeared. The vehicle was taken to the local dealer and diagnosed with no failure being found. The vehicle was not repaired. The failure reoccurred, and the contact pressed the OnStar button; however, was informed the vehicle has not sent a failure message or check engine indication. The failure reoccurred continuously; then The OnStar service had a tow truck arrive at the last failure. As the vehicle was placed onto the flatbed, approximately 5 gallons of gasoline leaked out. The manufacturer was notified of the failure. The failure mileage was 437.
Mfg Campaign: 11462661
Recall Date: Apr 28, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
First I will say I am an experienced driver with 40 years of driving experience and owned may automobiles. This is the first automobile I have owned with LED headlights. During my product research, car review magazines touted LED headlights as superior. Sadly, I have not found this to be the case. I have found with the LED headlights, there is a very distinct horizontal line, almost a focused, horizontal beam of light, which can literally be described as night and day. The headlights, while driving on a perfectly flat surface, illuminates the road quite well in the distance and seem to work best on the expressway. But no road is perfectly flat. Driving through my neighborhood at night, with cars parked on the side of the road, a road with a slight rolling waviness, as I am travelling down one of these rather gentle crests, the road in the distance front of me is not illuminated (as the beam of light is projecting downward), and I have found that in general, dark colored cars parked on the side of the road are hidden until I am almost upon them. To make matters worse, just driving through the neighborhood at night, irregardless of the road, I have found that these head lights do not cause the reflectors on parked cars to illuminute at all due to the beam of light projecting low and not enough light scatter, which makes it difficult to identify dark colored parked vehicles. Also, I live in a neighborhood with no sidewalks. People are out on the streets walking. If they have dark colored clothing on, it is extremely difficult to see these people as once again, the beam of light is projected low. On the older cars with halogen lighting, there was enough light scattering about to fully illuminate pedestrians as well as activate the rear relectors on cars. I feel these LED head lights are quite dangerous and hope inprovements can be made. No incidents have occured, but I feel this will be an ongoing problem.
Corrective Action:
First I will say I am an experienced driver with 40 years of driving experience and owned may automobiles. This is the first automobile I have owned with LED headlights. During my product research, car review magazines touted LED headlights as superior. Sadly, I have not found this to be the case. I have found with the LED headlights, there is a very distinct horizontal line, almost a focused, horizontal beam of light, which can literally be described as night and day. The headlights, while driving on a perfectly flat surface, illuminates the road quite well in the distance and seem to work best on the expressway. But no road is perfectly flat. Driving through my neighborhood at night, with cars parked on the side of the road, a road with a slight rolling waviness, as I am travelling down one of these rather gentle crests, the road in the distance front of me is not illuminated (as the beam of light is projecting downward), and I have found that in general, dark colored cars parked on the side of the road are hidden until I am almost upon them. To make matters worse, just driving through the neighborhood at night, irregardless of the road, I have found that these head lights do not cause the reflectors on parked cars to illuminute at all due to the beam of light projecting low and not enough light scatter, which makes it difficult to identify dark colored parked vehicles. Also, I live in a neighborhood with no sidewalks. People are out on the streets walking. If they have dark colored clothing on, it is extremely difficult to see these people as once again, the beam of light is projected low. On the older cars with halogen lighting, there was enough light scattering about to fully illuminate pedestrians as well as activate the rear relectors on cars. I feel these LED head lights are quite dangerous and hope inprovements can be made. No incidents have occured, but I feel this will be an ongoing problem.
Additional Notes:
First I will say I am an experienced driver with 40 years of driving experience and owned may automobiles. This is the first automobile I have owned with LED headlights. During my product research, car review magazines touted LED headlights as superior. Sadly, I have not found this to be the case. I have found with the LED headlights, there is a very distinct horizontal line, almost a focused, horizontal beam of light, which can literally be described as night and day. The headlights, while driving on a perfectly flat surface, illuminates the road quite well in the distance and seem to work best on the expressway. But no road is perfectly flat. Driving through my neighborhood at night, with cars parked on the side of the road, a road with a slight rolling waviness, as I am travelling down one of these rather gentle crests, the road in the distance front of me is not illuminated (as the beam of light is projecting downward), and I have found that in general, dark colored cars parked on the side of the road are hidden until I am almost upon them. To make matters worse, just driving through the neighborhood at night, irregardless of the road, I have found that these head lights do not cause the reflectors on parked cars to illuminute at all due to the beam of light projecting low and not enough light scatter, which makes it difficult to identify dark colored parked vehicles. Also, I live in a neighborhood with no sidewalks. People are out on the streets walking. If they have dark colored clothing on, it is extremely difficult to see these people as once again, the beam of light is projected low. On the older cars with halogen lighting, there was enough light scattering about to fully illuminate pedestrians as well as activate the rear relectors on cars. I feel these LED head lights are quite dangerous and hope inprovements can be made. No incidents have occured, but I feel this will be an ongoing problem.
Mfg Campaign: 11449456
Recall Date: Jan 30, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury