Complaints & Recalls
Consumer Complaints
74 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated indicating brake failure. The contact depressed the brake pedal and stood on the brake pedal and the vehicle stopped. The contact turned off the vehicle. While attempting to restart the vehicle, there was an unknown warning light illuminated. The vehicle was driven to the residence. The contact stated while driving at an undisclosed speed, the gear shifter independently shifted into park and the vehicle independently turned off. The vehicle was towed to the dealer however, the vehicle was not diagnosed. The contact stated that the vehicle had been at the dealer for thirty days. The contact was informed that a diagnostic test provided no information of a failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,010. The VIN was not available.
Corrective Action:
The contact owns a 2024 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated indicating brake failure. The contact depressed the brake pedal and stood on the brake pedal and the vehicle stopped. The contact turned off the vehicle. While attempting to restart the vehicle, there was an unknown warning light illuminated. The vehicle was driven to the residence. The contact stated while driving at an undisclosed speed, the gear shifter independently shifted into park and the vehicle independently turned off. The vehicle was towed to the dealer however, the vehicle was not diagnosed. The contact stated that the vehicle had been at the dealer for thirty days. The contact was informed that a diagnostic test provided no information of a failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,010. The VIN was not available.
Additional Notes:
The contact owns a 2024 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated indicating brake failure. The contact depressed the brake pedal and stood on the brake pedal and the vehicle stopped. The contact turned off the vehicle. While attempting to restart the vehicle, there was an unknown warning light illuminated. The vehicle was driven to the residence. The contact stated while driving at an undisclosed speed, the gear shifter independently shifted into park and the vehicle independently turned off. The vehicle was towed to the dealer however, the vehicle was not diagnosed. The contact stated that the vehicle had been at the dealer for thirty days. The contact was informed that a diagnostic test provided no information of a failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,010. The VIN was not available.
Mfg Campaign: 11676734
Recall Date: Jul 28, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Incident 1 - Dashboard Electrical Failure Date: June 11, 2025 Mileage: approx. 10,000 Problem: Multiple dashboard error lights activated simultaneously, including false "dead battery" warnings despite the vehicle starting normally. The vehicle could not be shifted into gear and could not be shut off through normal ignition procedures, requiring manual battery disconnection to resolve. Incident 2 - Power Steering System Failure Date: June 12-13, 2025 Problem: Complete power steering failure. Temporary resolution achieved by battery disconnection and reconnection, indicating systemic electrical issues. Incident 3 - CAN Bus Communication System Failure Date: July 6 and 9, 2025 Problem: Check engine light with diagnostic code U0073, indicating Controller Area Network (CAN) bus communication failure - a critical vehicle system malfunction. On July 11, 2025 my wife had the oil changed and the mechanic assured her, “It’s just a glitch ma'am, like a computer. Just restart the car 2 or 3 times.” Incident 4 - Recurring Power Steering Failure Date: July 12, 2025 Problem: “Service ESC and Power Steering”. Power steering system failed again, demonstrating that previous "fixes" were ineffective and the underlying defect persists.
Corrective Action:
Incident 1 - Dashboard Electrical Failure Date: June 11, 2025 Mileage: approx. 10,000 Problem: Multiple dashboard error lights activated simultaneously, including false "dead battery" warnings despite the vehicle starting normally. The vehicle could not be shifted into gear and could not be shut off through normal ignition procedures, requiring manual battery disconnection to resolve. Incident 2 - Power Steering System Failure Date: June 12-13, 2025 Problem: Complete power steering failure. Temporary resolution achieved by battery disconnection and reconnection, indicating systemic electrical issues. Incident 3 - CAN Bus Communication System Failure Date: July 6 and 9, 2025 Problem: Check engine light with diagnostic code U0073, indicating Controller Area Network (CAN) bus communication failure - a critical vehicle system malfunction. On July 11, 2025 my wife had the oil changed and the mechanic assured her, “It’s just a glitch ma'am, like a computer. Just restart the car 2 or 3 times.” Incident 4 - Recurring Power Steering Failure Date: July 12, 2025 Problem: “Service ESC and Power Steering”. Power steering system failed again, demonstrating that previous "fixes" were ineffective and the underlying defect persists.
Additional Notes:
Incident 1 - Dashboard Electrical Failure Date: June 11, 2025 Mileage: approx. 10,000 Problem: Multiple dashboard error lights activated simultaneously, including false "dead battery" warnings despite the vehicle starting normally. The vehicle could not be shifted into gear and could not be shut off through normal ignition procedures, requiring manual battery disconnection to resolve. Incident 2 - Power Steering System Failure Date: June 12-13, 2025 Problem: Complete power steering failure. Temporary resolution achieved by battery disconnection and reconnection, indicating systemic electrical issues. Incident 3 - CAN Bus Communication System Failure Date: July 6 and 9, 2025 Problem: Check engine light with diagnostic code U0073, indicating Controller Area Network (CAN) bus communication failure - a critical vehicle system malfunction. On July 11, 2025 my wife had the oil changed and the mechanic assured her, “It’s just a glitch ma'am, like a computer. Just restart the car 2 or 3 times.” Incident 4 - Recurring Power Steering Failure Date: July 12, 2025 Problem: “Service ESC and Power Steering”. Power steering system failed again, demonstrating that previous "fixes" were ineffective and the underlying defect persists.
Mfg Campaign: 11673656
Recall Date: Jul 15, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Incident 1 - Dashboard Electrical Failure Date: June 11, 2025 Mileage: approx. 10,000 Problem: Multiple dashboard error lights activated simultaneously, including false "dead battery" warnings despite the vehicle starting normally. The vehicle could not be shifted into gear and could not be shut off through normal ignition procedures, requiring manual battery disconnection to resolve. Incident 2 - Power Steering System Failure Date: June 12-13, 2025 Problem: Complete power steering failure. Temporary resolution achieved by battery disconnection and reconnection, indicating systemic electrical issues. Incident 3 - CAN Bus Communication System Failure Date: July 6 and 9, 2025 Problem: Check engine light with diagnostic code U0073, indicating Controller Area Network (CAN) bus communication failure - a critical vehicle system malfunction. On July 11, 2025 my wife had the oil changed and the mechanic assured her, “It’s just a glitch ma'am, like a computer. Just restart the car 2 or 3 times.” Incident 4 - Recurring Power Steering Failure Date: July 12, 2025 Problem: “Service ESC and Power Steering”. Power steering system failed again, demonstrating that previous "fixes" were ineffective and the underlying defect persists.
Corrective Action:
Incident 1 - Dashboard Electrical Failure Date: June 11, 2025 Mileage: approx. 10,000 Problem: Multiple dashboard error lights activated simultaneously, including false "dead battery" warnings despite the vehicle starting normally. The vehicle could not be shifted into gear and could not be shut off through normal ignition procedures, requiring manual battery disconnection to resolve. Incident 2 - Power Steering System Failure Date: June 12-13, 2025 Problem: Complete power steering failure. Temporary resolution achieved by battery disconnection and reconnection, indicating systemic electrical issues. Incident 3 - CAN Bus Communication System Failure Date: July 6 and 9, 2025 Problem: Check engine light with diagnostic code U0073, indicating Controller Area Network (CAN) bus communication failure - a critical vehicle system malfunction. On July 11, 2025 my wife had the oil changed and the mechanic assured her, “It’s just a glitch ma'am, like a computer. Just restart the car 2 or 3 times.” Incident 4 - Recurring Power Steering Failure Date: July 12, 2025 Problem: “Service ESC and Power Steering”. Power steering system failed again, demonstrating that previous "fixes" were ineffective and the underlying defect persists.
Additional Notes:
Incident 1 - Dashboard Electrical Failure Date: June 11, 2025 Mileage: approx. 10,000 Problem: Multiple dashboard error lights activated simultaneously, including false "dead battery" warnings despite the vehicle starting normally. The vehicle could not be shifted into gear and could not be shut off through normal ignition procedures, requiring manual battery disconnection to resolve. Incident 2 - Power Steering System Failure Date: June 12-13, 2025 Problem: Complete power steering failure. Temporary resolution achieved by battery disconnection and reconnection, indicating systemic electrical issues. Incident 3 - CAN Bus Communication System Failure Date: July 6 and 9, 2025 Problem: Check engine light with diagnostic code U0073, indicating Controller Area Network (CAN) bus communication failure - a critical vehicle system malfunction. On July 11, 2025 my wife had the oil changed and the mechanic assured her, “It’s just a glitch ma'am, like a computer. Just restart the car 2 or 3 times.” Incident 4 - Recurring Power Steering Failure Date: July 12, 2025 Problem: “Service ESC and Power Steering”. Power steering system failed again, demonstrating that previous "fixes" were ineffective and the underlying defect persists.
Mfg Campaign: 11673656
Recall Date: Jul 15, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Incident 1 - Dashboard Electrical Failure Date: June 11, 2025 Mileage: approx. 10,000 Problem: Multiple dashboard error lights activated simultaneously, including false "dead battery" warnings despite the vehicle starting normally. The vehicle could not be shifted into gear and could not be shut off through normal ignition procedures, requiring manual battery disconnection to resolve. Incident 2 - Power Steering System Failure Date: June 12-13, 2025 Problem: Complete power steering failure. Temporary resolution achieved by battery disconnection and reconnection, indicating systemic electrical issues. Incident 3 - CAN Bus Communication System Failure Date: July 6 and 9, 2025 Problem: Check engine light with diagnostic code U0073, indicating Controller Area Network (CAN) bus communication failure - a critical vehicle system malfunction. On July 11, 2025 my wife had the oil changed and the mechanic assured her, “It’s just a glitch ma'am, like a computer. Just restart the car 2 or 3 times.” Incident 4 - Recurring Power Steering Failure Date: July 12, 2025 Problem: “Service ESC and Power Steering”. Power steering system failed again, demonstrating that previous "fixes" were ineffective and the underlying defect persists.
Corrective Action:
Incident 1 - Dashboard Electrical Failure Date: June 11, 2025 Mileage: approx. 10,000 Problem: Multiple dashboard error lights activated simultaneously, including false "dead battery" warnings despite the vehicle starting normally. The vehicle could not be shifted into gear and could not be shut off through normal ignition procedures, requiring manual battery disconnection to resolve. Incident 2 - Power Steering System Failure Date: June 12-13, 2025 Problem: Complete power steering failure. Temporary resolution achieved by battery disconnection and reconnection, indicating systemic electrical issues. Incident 3 - CAN Bus Communication System Failure Date: July 6 and 9, 2025 Problem: Check engine light with diagnostic code U0073, indicating Controller Area Network (CAN) bus communication failure - a critical vehicle system malfunction. On July 11, 2025 my wife had the oil changed and the mechanic assured her, “It’s just a glitch ma'am, like a computer. Just restart the car 2 or 3 times.” Incident 4 - Recurring Power Steering Failure Date: July 12, 2025 Problem: “Service ESC and Power Steering”. Power steering system failed again, demonstrating that previous "fixes" were ineffective and the underlying defect persists.
Additional Notes:
Incident 1 - Dashboard Electrical Failure Date: June 11, 2025 Mileage: approx. 10,000 Problem: Multiple dashboard error lights activated simultaneously, including false "dead battery" warnings despite the vehicle starting normally. The vehicle could not be shifted into gear and could not be shut off through normal ignition procedures, requiring manual battery disconnection to resolve. Incident 2 - Power Steering System Failure Date: June 12-13, 2025 Problem: Complete power steering failure. Temporary resolution achieved by battery disconnection and reconnection, indicating systemic electrical issues. Incident 3 - CAN Bus Communication System Failure Date: July 6 and 9, 2025 Problem: Check engine light with diagnostic code U0073, indicating Controller Area Network (CAN) bus communication failure - a critical vehicle system malfunction. On July 11, 2025 my wife had the oil changed and the mechanic assured her, “It’s just a glitch ma'am, like a computer. Just restart the car 2 or 3 times.” Incident 4 - Recurring Power Steering Failure Date: July 12, 2025 Problem: “Service ESC and Power Steering”. Power steering system failed again, demonstrating that previous "fixes" were ineffective and the underlying defect persists.
Mfg Campaign: 11673656
Recall Date: Jul 15, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My vehicles battery died, camera systems unavailable, cruising systems unavailable, breaking system breaker on clear highway at 55MPH with my kids in the back. The car is faulty!! 8+ months now waiting on a resolution! 7+ service visits now I’m being ignored!!
Corrective Action:
My vehicles battery died, camera systems unavailable, cruising systems unavailable, breaking system breaker on clear highway at 55MPH with my kids in the back. The car is faulty!! 8+ months now waiting on a resolution! 7+ service visits now I’m being ignored!!
Additional Notes:
My vehicles battery died, camera systems unavailable, cruising systems unavailable, breaking system breaker on clear highway at 55MPH with my kids in the back. The car is faulty!! 8+ months now waiting on a resolution! 7+ service visits now I’m being ignored!!
Mfg Campaign: 11663446
Recall Date: May 28, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicles battery died, camera systems unavailable, cruising systems unavailable, breaking system breaker on clear highway at 55MPH with my kids in the back. The car is faulty!! 8+ months now waiting on a resolution! 7+ service visits now I’m being ignored!!
Corrective Action:
My vehicles battery died, camera systems unavailable, cruising systems unavailable, breaking system breaker on clear highway at 55MPH with my kids in the back. The car is faulty!! 8+ months now waiting on a resolution! 7+ service visits now I’m being ignored!!
Additional Notes:
My vehicles battery died, camera systems unavailable, cruising systems unavailable, breaking system breaker on clear highway at 55MPH with my kids in the back. The car is faulty!! 8+ months now waiting on a resolution! 7+ service visits now I’m being ignored!!
Mfg Campaign: 11663446
Recall Date: May 28, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My vehicles battery died, camera systems unavailable, cruising systems unavailable, breaking system breaker on clear highway at 55MPH with my kids in the back. The car is faulty!! 8+ months now waiting on a resolution! 7+ service visits now I’m being ignored!!
Corrective Action:
My vehicles battery died, camera systems unavailable, cruising systems unavailable, breaking system breaker on clear highway at 55MPH with my kids in the back. The car is faulty!! 8+ months now waiting on a resolution! 7+ service visits now I’m being ignored!!
Additional Notes:
My vehicles battery died, camera systems unavailable, cruising systems unavailable, breaking system breaker on clear highway at 55MPH with my kids in the back. The car is faulty!! 8+ months now waiting on a resolution! 7+ service visits now I’m being ignored!!
Mfg Campaign: 11663446
Recall Date: May 28, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake on driver side front became super hot and started dragging causing the steering wheel to shake. Dealership stated calipers are fine need pins replaced. Pins on back order. In the meantime they cleaned the pins and re-lubed them and said I was good to go until the parts come in. 5 days later same exact thing. Now my tire is discolored (brownish)and my rotor is also discolored and rusted and brake dust all over rim. I seriously concerned with the integrity of the tire, wheel and whole braking system on that side. My computer show 36% front brake pad life on both sides. I have never had a vehicle wear that much in less than 1 year. Now my car sits because it is not safe to drive. DO BETTER GM!!
Corrective Action:
Brake on driver side front became super hot and started dragging causing the steering wheel to shake. Dealership stated calipers are fine need pins replaced. Pins on back order. In the meantime they cleaned the pins and re-lubed them and said I was good to go until the parts come in. 5 days later same exact thing. Now my tire is discolored (brownish)and my rotor is also discolored and rusted and brake dust all over rim. I seriously concerned with the integrity of the tire, wheel and whole braking system on that side. My computer show 36% front brake pad life on both sides. I have never had a vehicle wear that much in less than 1 year. Now my car sits because it is not safe to drive. DO BETTER GM!!
Additional Notes:
Brake on driver side front became super hot and started dragging causing the steering wheel to shake. Dealership stated calipers are fine need pins replaced. Pins on back order. In the meantime they cleaned the pins and re-lubed them and said I was good to go until the parts come in. 5 days later same exact thing. Now my tire is discolored (brownish)and my rotor is also discolored and rusted and brake dust all over rim. I seriously concerned with the integrity of the tire, wheel and whole braking system on that side. My computer show 36% front brake pad life on both sides. I have never had a vehicle wear that much in less than 1 year. Now my car sits because it is not safe to drive. DO BETTER GM!!
Mfg Campaign: 11663056
Recall Date: May 27, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes emitting squeaking and scratching noises. Brakes are spongy. Dealerships are refusing to change the brakes or apply brake grease.
Corrective Action:
Brakes emitting squeaking and scratching noises. Brakes are spongy. Dealerships are refusing to change the brakes or apply brake grease.
Additional Notes:
Brakes emitting squeaking and scratching noises. Brakes are spongy. Dealerships are refusing to change the brakes or apply brake grease.
Mfg Campaign: 11662738
Recall Date: May 23, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased the vehicle September 2024. The brakes have been squealing every time I drive the vehicle since 2 days after purchasing. I have made several complaints to multiple dealerships who keep saying squeaking is normal on brakes. Brakes squeaking continually is not normal and should not be on any vehicle. GM and Chevy is refusing to fix or replace the brakes or see the issue. This same issue is happening to several vehicles and needs a recall. The brake system can just fail at any given moment since no one knows the issues. Brakes have squeak anytime the car is driven on a brand new vehicle is not normal and they need to be held accountable for correcting the issue. They keep saying nothing is wrong.
Corrective Action:
I purchased the vehicle September 2024. The brakes have been squealing every time I drive the vehicle since 2 days after purchasing. I have made several complaints to multiple dealerships who keep saying squeaking is normal on brakes. Brakes squeaking continually is not normal and should not be on any vehicle. GM and Chevy is refusing to fix or replace the brakes or see the issue. This same issue is happening to several vehicles and needs a recall. The brake system can just fail at any given moment since no one knows the issues. Brakes have squeak anytime the car is driven on a brand new vehicle is not normal and they need to be held accountable for correcting the issue. They keep saying nothing is wrong.
Additional Notes:
I purchased the vehicle September 2024. The brakes have been squealing every time I drive the vehicle since 2 days after purchasing. I have made several complaints to multiple dealerships who keep saying squeaking is normal on brakes. Brakes squeaking continually is not normal and should not be on any vehicle. GM and Chevy is refusing to fix or replace the brakes or see the issue. This same issue is happening to several vehicles and needs a recall. The brake system can just fail at any given moment since no one knows the issues. Brakes have squeak anytime the car is driven on a brand new vehicle is not normal and they need to be held accountable for correcting the issue. They keep saying nothing is wrong.
Mfg Campaign: 11662763
Recall Date: May 23, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While backing out of a driveway into an unobstructed road with no oncoming traffic from either side nor any pedestrians or cyclists approaching, the automatic emergency braking system applied the brakes and then locked up leaving the vehicle as an obstruction in the road. To disengage the locked brakes required a large amount of pressure on the accelerator pedal bringing the engine RPMs up to a sufficient speed to disengage the automatic emergency braking system. Had there been traffic approaching what would have been an otherwise safe amount of time to bring the vehicle into the flow of traffic would have been insufficient and may have caused an accident. There was no warning indicating any of the vehicle sensors detected an approaching object or obstruction. This is the second incidence of the occurring in the last week.
Corrective Action:
While backing out of a driveway into an unobstructed road with no oncoming traffic from either side nor any pedestrians or cyclists approaching, the automatic emergency braking system applied the brakes and then locked up leaving the vehicle as an obstruction in the road. To disengage the locked brakes required a large amount of pressure on the accelerator pedal bringing the engine RPMs up to a sufficient speed to disengage the automatic emergency braking system. Had there been traffic approaching what would have been an otherwise safe amount of time to bring the vehicle into the flow of traffic would have been insufficient and may have caused an accident. There was no warning indicating any of the vehicle sensors detected an approaching object or obstruction. This is the second incidence of the occurring in the last week.
Additional Notes:
While backing out of a driveway into an unobstructed road with no oncoming traffic from either side nor any pedestrians or cyclists approaching, the automatic emergency braking system applied the brakes and then locked up leaving the vehicle as an obstruction in the road. To disengage the locked brakes required a large amount of pressure on the accelerator pedal bringing the engine RPMs up to a sufficient speed to disengage the automatic emergency braking system. Had there been traffic approaching what would have been an otherwise safe amount of time to bring the vehicle into the flow of traffic would have been insufficient and may have caused an accident. There was no warning indicating any of the vehicle sensors detected an approaching object or obstruction. This is the second incidence of the occurring in the last week.
Mfg Campaign: 11661952
Recall Date: May 19, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While backing out of a driveway into an unobstructed road with no oncoming traffic from either side nor any pedestrians or cyclists approaching, the automatic emergency braking system applied the brakes and then locked up leaving the vehicle as an obstruction in the road. To disengage the locked brakes required a large amount of pressure on the accelerator pedal bringing the engine RPMs up to a sufficient speed to disengage the automatic emergency braking system. Had there been traffic approaching what would have been an otherwise safe amount of time to bring the vehicle into the flow of traffic would have been insufficient and may have caused an accident. There was no warning indicating any of the vehicle sensors detected an approaching object or obstruction. This is the second incidence of the occurring in the last week.
Corrective Action:
While backing out of a driveway into an unobstructed road with no oncoming traffic from either side nor any pedestrians or cyclists approaching, the automatic emergency braking system applied the brakes and then locked up leaving the vehicle as an obstruction in the road. To disengage the locked brakes required a large amount of pressure on the accelerator pedal bringing the engine RPMs up to a sufficient speed to disengage the automatic emergency braking system. Had there been traffic approaching what would have been an otherwise safe amount of time to bring the vehicle into the flow of traffic would have been insufficient and may have caused an accident. There was no warning indicating any of the vehicle sensors detected an approaching object or obstruction. This is the second incidence of the occurring in the last week.
Additional Notes:
While backing out of a driveway into an unobstructed road with no oncoming traffic from either side nor any pedestrians or cyclists approaching, the automatic emergency braking system applied the brakes and then locked up leaving the vehicle as an obstruction in the road. To disengage the locked brakes required a large amount of pressure on the accelerator pedal bringing the engine RPMs up to a sufficient speed to disengage the automatic emergency braking system. Had there been traffic approaching what would have been an otherwise safe amount of time to bring the vehicle into the flow of traffic would have been insufficient and may have caused an accident. There was no warning indicating any of the vehicle sensors detected an approaching object or obstruction. This is the second incidence of the occurring in the last week.
Mfg Campaign: 11661952
Recall Date: May 19, 2025
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Cameras stop working suddenly after a start where it feels a connection is going off. Then everything that depends on camera system also goes off. Two visits to the dealership couldn't fix the problem yet.
Corrective Action:
Cameras stop working suddenly after a start where it feels a connection is going off. Then everything that depends on camera system also goes off. Two visits to the dealership couldn't fix the problem yet.
Additional Notes:
Cameras stop working suddenly after a start where it feels a connection is going off. Then everything that depends on camera system also goes off. Two visits to the dealership couldn't fix the problem yet.
Mfg Campaign: 11660292
Recall Date: May 11, 2025
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Cameras stop working suddenly after a start where it feels a connection is going off. Then everything that depends on camera system also goes off. Two visits to the dealership couldn't fix the problem yet.
Corrective Action:
Cameras stop working suddenly after a start where it feels a connection is going off. Then everything that depends on camera system also goes off. Two visits to the dealership couldn't fix the problem yet.
Additional Notes:
Cameras stop working suddenly after a start where it feels a connection is going off. Then everything that depends on camera system also goes off. Two visits to the dealership couldn't fix the problem yet.
Mfg Campaign: 11660292
Recall Date: May 11, 2025
General Motors, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Cameras stop working suddenly after a start where it feels a connection is going off. Then everything that depends on camera system also goes off. Two visits to the dealership couldn't fix the problem yet.
Corrective Action:
Cameras stop working suddenly after a start where it feels a connection is going off. Then everything that depends on camera system also goes off. Two visits to the dealership couldn't fix the problem yet.
Additional Notes:
Cameras stop working suddenly after a start where it feels a connection is going off. Then everything that depends on camera system also goes off. Two visits to the dealership couldn't fix the problem yet.
Mfg Campaign: 11660292
Recall Date: May 11, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving i was stranded due to the oil pump failing and locking up the engine. Vehicle was towed with 3,333 miles on it. Engine, oil pump and turbo were all replaced after 4 months waiting. 2 weeks after car is fixed the engine is making shuttering noises and is in for a 2nd replacement with only 3,450 miles on the vehicle.
Corrective Action:
While driving i was stranded due to the oil pump failing and locking up the engine. Vehicle was towed with 3,333 miles on it. Engine, oil pump and turbo were all replaced after 4 months waiting. 2 weeks after car is fixed the engine is making shuttering noises and is in for a 2nd replacement with only 3,450 miles on the vehicle.
Additional Notes:
While driving i was stranded due to the oil pump failing and locking up the engine. Vehicle was towed with 3,333 miles on it. Engine, oil pump and turbo were all replaced after 4 months waiting. 2 weeks after car is fixed the engine is making shuttering noises and is in for a 2nd replacement with only 3,450 miles on the vehicle.
Mfg Campaign: 11658077
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased vehicle brand new. Six months and 10,000 miles later vehicle giving codes that say key missing / check for key. Then another that says key not found put key in center console left cupholder. When the key not found error or key missing error comes on the vehicle will not start. Thankfully this issue happened when I was local as this could strand the occupants in potentially dangerous situations (heat/cold weather, remote locations, ect.). This also prevents the vehicle from shifting into neutral for towing purposes, therefore forces the tow company to "drag" the vehicle onto the flatbed and "shake" the vehicle off the flatbed as the wheels are locked. This happened on and off, sometimes once a day and sometimes can not start car at all that day. The vehicle has been at the dealership for TWO MONTHS now as they have not be able to fix the issue. The dealership has been able to reproduce the problem and has confirmed it is a problem. GM has been contacted about the issue as well. This is the exact same issue as NHTSA ID Number: 11645578
Corrective Action:
Purchased vehicle brand new. Six months and 10,000 miles later vehicle giving codes that say key missing / check for key. Then another that says key not found put key in center console left cupholder. When the key not found error or key missing error comes on the vehicle will not start. Thankfully this issue happened when I was local as this could strand the occupants in potentially dangerous situations (heat/cold weather, remote locations, ect.). This also prevents the vehicle from shifting into neutral for towing purposes, therefore forces the tow company to "drag" the vehicle onto the flatbed and "shake" the vehicle off the flatbed as the wheels are locked. This happened on and off, sometimes once a day and sometimes can not start car at all that day. The vehicle has been at the dealership for TWO MONTHS now as they have not be able to fix the issue. The dealership has been able to reproduce the problem and has confirmed it is a problem. GM has been contacted about the issue as well. This is the exact same issue as NHTSA ID Number: 11645578
Additional Notes:
Purchased vehicle brand new. Six months and 10,000 miles later vehicle giving codes that say key missing / check for key. Then another that says key not found put key in center console left cupholder. When the key not found error or key missing error comes on the vehicle will not start. Thankfully this issue happened when I was local as this could strand the occupants in potentially dangerous situations (heat/cold weather, remote locations, ect.). This also prevents the vehicle from shifting into neutral for towing purposes, therefore forces the tow company to "drag" the vehicle onto the flatbed and "shake" the vehicle off the flatbed as the wheels are locked. This happened on and off, sometimes once a day and sometimes can not start car at all that day. The vehicle has been at the dealership for TWO MONTHS now as they have not be able to fix the issue. The dealership has been able to reproduce the problem and has confirmed it is a problem. GM has been contacted about the issue as well. This is the exact same issue as NHTSA ID Number: 11645578
Mfg Campaign: 11658225
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
We were driving on a street and the vehicle suddenly just stopped. We could not get it out of park. We could not get into neutral it would not shift into any gear and it said transmission needs service. That is such a dangerous thing because luckily it wasn’t a busy street because it just stopped in the middle of the street and we waited there for an hour and a half to get a truck to tow it off
Corrective Action:
We were driving on a street and the vehicle suddenly just stopped. We could not get it out of park. We could not get into neutral it would not shift into any gear and it said transmission needs service. That is such a dangerous thing because luckily it wasn’t a busy street because it just stopped in the middle of the street and we waited there for an hour and a half to get a truck to tow it off
Additional Notes:
We were driving on a street and the vehicle suddenly just stopped. We could not get it out of park. We could not get into neutral it would not shift into any gear and it said transmission needs service. That is such a dangerous thing because luckily it wasn’t a busy street because it just stopped in the middle of the street and we waited there for an hour and a half to get a truck to tow it off
Mfg Campaign: 11654623
Recall Date: Apr 14, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
FLUID LEAKING FROM BOLTS ON TRANSMISSION REQUIRING FULL REPLACEMENT
Corrective Action:
FLUID LEAKING FROM BOLTS ON TRANSMISSION REQUIRING FULL REPLACEMENT
Additional Notes:
FLUID LEAKING FROM BOLTS ON TRANSMISSION REQUIRING FULL REPLACEMENT
Mfg Campaign: 11653106
Recall Date: Apr 7, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Bought it back in July. Had it taken back that first month for the 3rd row headrest issue. Then the check engine light kept coming on, 1st time they said it was a cylinder misfire code, they rest it and said try getting gas from a different station.. light came on 3 more times, but by the time we took it in, they “can’t replicate the issues”. Then the tire sensors went out, took it in and they had to order a new sensor. Then this past weekend we lost total power steering while driving 40+mph. Then it happened again the next day, but this time we lost complete control, entire car shut down, screens off, no breaks, no power steering, no nothing. We let it coast to a stop then put it in park. Took it to the dealership the following morning. They read a bunch of codes. Said they’d call with an update later that day. Now it’s been 3 days, and they can’t replicate the issues and are at a loss as to why it happened or how to fix it to prevent it from happening again. Said it might be something to do with central computer system.
Corrective Action:
Bought it back in July. Had it taken back that first month for the 3rd row headrest issue. Then the check engine light kept coming on, 1st time they said it was a cylinder misfire code, they rest it and said try getting gas from a different station.. light came on 3 more times, but by the time we took it in, they “can’t replicate the issues”. Then the tire sensors went out, took it in and they had to order a new sensor. Then this past weekend we lost total power steering while driving 40+mph. Then it happened again the next day, but this time we lost complete control, entire car shut down, screens off, no breaks, no power steering, no nothing. We let it coast to a stop then put it in park. Took it to the dealership the following morning. They read a bunch of codes. Said they’d call with an update later that day. Now it’s been 3 days, and they can’t replicate the issues and are at a loss as to why it happened or how to fix it to prevent it from happening again. Said it might be something to do with central computer system.
Additional Notes:
Bought it back in July. Had it taken back that first month for the 3rd row headrest issue. Then the check engine light kept coming on, 1st time they said it was a cylinder misfire code, they rest it and said try getting gas from a different station.. light came on 3 more times, but by the time we took it in, they “can’t replicate the issues”. Then the tire sensors went out, took it in and they had to order a new sensor. Then this past weekend we lost total power steering while driving 40+mph. Then it happened again the next day, but this time we lost complete control, entire car shut down, screens off, no breaks, no power steering, no nothing. We let it coast to a stop then put it in park. Took it to the dealership the following morning. They read a bunch of codes. Said they’d call with an update later that day. Now it’s been 3 days, and they can’t replicate the issues and are at a loss as to why it happened or how to fix it to prevent it from happening again. Said it might be something to do with central computer system.
Mfg Campaign: 11647934
Recall Date: Mar 12, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury