Complaints & Recalls
Consumer Complaints
56 ComplaintsGeneral Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Purchased new 25 Traverse. Driving from AR to OK, stopped at a store, parked car. Upon returning to car, start ignition and red "BRAKE" light illuminated as well as ABS, Traction control and forward collision icons all lit. "Service brake assist, service esc, rear auto brake and park assist unavailable" warnings all show on the dash. Vehicle had 2747 miles at time this occurred. Systems check on dash showed all tires not registering on the vehicle and the vehicle icon illuminated orange. Vehicle needed to "relearn sensors." Vehicle has several clicking noises in the dash after shutting off. Vehicle brake pedal clicks when depressed at low speeds (as in driving in a parking lot) These noises and issues were not occurring prior to this vehicle stopping at the 2747 miles. Vehicle is unsafe to drive as this is the main stopping system, we were 300 plus miles from home when this happened.
Corrective Action:
Purchased new 25 Traverse. Driving from AR to OK, stopped at a store, parked car. Upon returning to car, start ignition and red "BRAKE" light illuminated as well as ABS, Traction control and forward collision icons all lit. "Service brake assist, service esc, rear auto brake and park assist unavailable" warnings all show on the dash. Vehicle had 2747 miles at time this occurred. Systems check on dash showed all tires not registering on the vehicle and the vehicle icon illuminated orange. Vehicle needed to "relearn sensors." Vehicle has several clicking noises in the dash after shutting off. Vehicle brake pedal clicks when depressed at low speeds (as in driving in a parking lot) These noises and issues were not occurring prior to this vehicle stopping at the 2747 miles. Vehicle is unsafe to drive as this is the main stopping system, we were 300 plus miles from home when this happened.
Additional Notes:
Purchased new 25 Traverse. Driving from AR to OK, stopped at a store, parked car. Upon returning to car, start ignition and red "BRAKE" light illuminated as well as ABS, Traction control and forward collision icons all lit. "Service brake assist, service esc, rear auto brake and park assist unavailable" warnings all show on the dash. Vehicle had 2747 miles at time this occurred. Systems check on dash showed all tires not registering on the vehicle and the vehicle icon illuminated orange. Vehicle needed to "relearn sensors." Vehicle has several clicking noises in the dash after shutting off. Vehicle brake pedal clicks when depressed at low speeds (as in driving in a parking lot) These noises and issues were not occurring prior to this vehicle stopping at the 2747 miles. Vehicle is unsafe to drive as this is the main stopping system, we were 300 plus miles from home when this happened.
Mfg Campaign: 11675292
Recall Date: Jul 22, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Traverse prompted me to do an update - I did- and all my cameras stopped working- took to dealership - they tried to do a Manuel update and locked up the whole system- and the USB’s stopped working - 4 weeks later waiting on new system and no answer in site for when parts will be in - contacted GM and they escalated issue - told to be patient - just made my 3rd payment - I want a new car not a traverse - want them to buy back their lemon - after reading all the issues shame on GM for ignoring all these complaints
Corrective Action:
My Traverse prompted me to do an update - I did- and all my cameras stopped working- took to dealership - they tried to do a Manuel update and locked up the whole system- and the USB’s stopped working - 4 weeks later waiting on new system and no answer in site for when parts will be in - contacted GM and they escalated issue - told to be patient - just made my 3rd payment - I want a new car not a traverse - want them to buy back their lemon - after reading all the issues shame on GM for ignoring all these complaints
Additional Notes:
My Traverse prompted me to do an update - I did- and all my cameras stopped working- took to dealership - they tried to do a Manuel update and locked up the whole system- and the USB’s stopped working - 4 weeks later waiting on new system and no answer in site for when parts will be in - contacted GM and they escalated issue - told to be patient - just made my 3rd payment - I want a new car not a traverse - want them to buy back their lemon - after reading all the issues shame on GM for ignoring all these complaints
Mfg Campaign: 11675496
Recall Date: Jul 22, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Traverse prompted me to do an update - I did- and all my cameras stopped working- took to dealership - they tried to do a Manuel update and locked up the whole system- and the USB’s stopped working - 4 weeks later waiting on new system and no answer in site for when parts will be in - contacted GM and they escalated issue - told to be patient - just made my 3rd payment - I want a new car not a traverse - want them to buy back their lemon - after reading all the issues shame on GM for ignoring all these complaints
Corrective Action:
My Traverse prompted me to do an update - I did- and all my cameras stopped working- took to dealership - they tried to do a Manuel update and locked up the whole system- and the USB’s stopped working - 4 weeks later waiting on new system and no answer in site for when parts will be in - contacted GM and they escalated issue - told to be patient - just made my 3rd payment - I want a new car not a traverse - want them to buy back their lemon - after reading all the issues shame on GM for ignoring all these complaints
Additional Notes:
My Traverse prompted me to do an update - I did- and all my cameras stopped working- took to dealership - they tried to do a Manuel update and locked up the whole system- and the USB’s stopped working - 4 weeks later waiting on new system and no answer in site for when parts will be in - contacted GM and they escalated issue - told to be patient - just made my 3rd payment - I want a new car not a traverse - want them to buy back their lemon - after reading all the issues shame on GM for ignoring all these complaints
Mfg Campaign: 11675496
Recall Date: Jul 22, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 6/18/25 vehicle started displaying "Service braking system" and "service electronic stability control" warnings along with warning chimes and various malfunction indicator lights. Malfunction Indicator Lights included service brakes, ABS, and ESC. Vehicle taken to dealer service department on 6/18. Service department has replaced the battery and brake assist module, but the problem persists. GM says to replace the brake master cylinder, but no parts are available. Dealer has impounded the car as a safety concern and has provided a loaner vehicle. Because this involves the service brakes it is a safety concern.
Corrective Action:
On 6/18/25 vehicle started displaying "Service braking system" and "service electronic stability control" warnings along with warning chimes and various malfunction indicator lights. Malfunction Indicator Lights included service brakes, ABS, and ESC. Vehicle taken to dealer service department on 6/18. Service department has replaced the battery and brake assist module, but the problem persists. GM says to replace the brake master cylinder, but no parts are available. Dealer has impounded the car as a safety concern and has provided a loaner vehicle. Because this involves the service brakes it is a safety concern.
Additional Notes:
On 6/18/25 vehicle started displaying "Service braking system" and "service electronic stability control" warnings along with warning chimes and various malfunction indicator lights. Malfunction Indicator Lights included service brakes, ABS, and ESC. Vehicle taken to dealer service department on 6/18. Service department has replaced the battery and brake assist module, but the problem persists. GM says to replace the brake master cylinder, but no parts are available. Dealer has impounded the car as a safety concern and has provided a loaner vehicle. Because this involves the service brakes it is a safety concern.
Mfg Campaign: 11673290
Recall Date: Jul 14, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On 6/18/25 vehicle started displaying "Service braking system" and "service electronic stability control" warnings along with warning chimes and various malfunction indicator lights. Malfunction Indicator Lights included service brakes, ABS, and ESC. Vehicle taken to dealer service department on 6/18. Service department has replaced the battery and brake assist module, but the problem persists. GM says to replace the brake master cylinder, but no parts are available. Dealer has impounded the car as a safety concern and has provided a loaner vehicle. Because this involves the service brakes it is a safety concern.
Corrective Action:
On 6/18/25 vehicle started displaying "Service braking system" and "service electronic stability control" warnings along with warning chimes and various malfunction indicator lights. Malfunction Indicator Lights included service brakes, ABS, and ESC. Vehicle taken to dealer service department on 6/18. Service department has replaced the battery and brake assist module, but the problem persists. GM says to replace the brake master cylinder, but no parts are available. Dealer has impounded the car as a safety concern and has provided a loaner vehicle. Because this involves the service brakes it is a safety concern.
Additional Notes:
On 6/18/25 vehicle started displaying "Service braking system" and "service electronic stability control" warnings along with warning chimes and various malfunction indicator lights. Malfunction Indicator Lights included service brakes, ABS, and ESC. Vehicle taken to dealer service department on 6/18. Service department has replaced the battery and brake assist module, but the problem persists. GM says to replace the brake master cylinder, but no parts are available. Dealer has impounded the car as a safety concern and has provided a loaner vehicle. Because this involves the service brakes it is a safety concern.
Mfg Campaign: 11673290
Recall Date: Jul 14, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 6/18/25 vehicle started displaying "Service braking system" and "service electronic stability control" warnings along with warning chimes and various malfunction indicator lights. Malfunction Indicator Lights included service brakes, ABS, and ESC. Vehicle taken to dealer service department on 6/18. Service department has replaced the battery and brake assist module, but the problem persists. GM says to replace the brake master cylinder, but no parts are available. Dealer has impounded the car as a safety concern and has provided a loaner vehicle. Because this involves the service brakes it is a safety concern.
Corrective Action:
On 6/18/25 vehicle started displaying "Service braking system" and "service electronic stability control" warnings along with warning chimes and various malfunction indicator lights. Malfunction Indicator Lights included service brakes, ABS, and ESC. Vehicle taken to dealer service department on 6/18. Service department has replaced the battery and brake assist module, but the problem persists. GM says to replace the brake master cylinder, but no parts are available. Dealer has impounded the car as a safety concern and has provided a loaner vehicle. Because this involves the service brakes it is a safety concern.
Additional Notes:
On 6/18/25 vehicle started displaying "Service braking system" and "service electronic stability control" warnings along with warning chimes and various malfunction indicator lights. Malfunction Indicator Lights included service brakes, ABS, and ESC. Vehicle taken to dealer service department on 6/18. Service department has replaced the battery and brake assist module, but the problem persists. GM says to replace the brake master cylinder, but no parts are available. Dealer has impounded the car as a safety concern and has provided a loaner vehicle. Because this involves the service brakes it is a safety concern.
Mfg Campaign: 11673290
Recall Date: Jul 14, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The transmission system on my 2025 Chevrolet Traverse began showing signs of failure approximately 2–3 months after purchase. Symptoms include erratic shifting, gear hesitation, and sporadic power loss while driving. Although the issue was promptly reported to Chevrolet headquarters, I was unable to bring the vehicle to the dealer earlier due to the lack of available loaner vehicles. The car is now at the dealership and has been there for nearly three weeks without any updates or contact from the service team. The transmission is available for inspection, and documentation of the issue exists. The malfunction has created safety risks during normal driving, including delayed acceleration when merging into traffic and unexpected gear disengagement at speed. These conditions compromise vehicle control and increase the likelihood of a collision. Additionally, the vehicle produces a persistent squeaky noise from the accelerator pedal during operation, which could indicate underlying mechanical stress or a deeper linkage issue. The sound is both distracting and concerning, especially during highway driving or sudden acceleration attempts.
Corrective Action:
The transmission system on my 2025 Chevrolet Traverse began showing signs of failure approximately 2–3 months after purchase. Symptoms include erratic shifting, gear hesitation, and sporadic power loss while driving. Although the issue was promptly reported to Chevrolet headquarters, I was unable to bring the vehicle to the dealer earlier due to the lack of available loaner vehicles. The car is now at the dealership and has been there for nearly three weeks without any updates or contact from the service team. The transmission is available for inspection, and documentation of the issue exists. The malfunction has created safety risks during normal driving, including delayed acceleration when merging into traffic and unexpected gear disengagement at speed. These conditions compromise vehicle control and increase the likelihood of a collision. Additionally, the vehicle produces a persistent squeaky noise from the accelerator pedal during operation, which could indicate underlying mechanical stress or a deeper linkage issue. The sound is both distracting and concerning, especially during highway driving or sudden acceleration attempts.
Additional Notes:
The transmission system on my 2025 Chevrolet Traverse began showing signs of failure approximately 2–3 months after purchase. Symptoms include erratic shifting, gear hesitation, and sporadic power loss while driving. Although the issue was promptly reported to Chevrolet headquarters, I was unable to bring the vehicle to the dealer earlier due to the lack of available loaner vehicles. The car is now at the dealership and has been there for nearly three weeks without any updates or contact from the service team. The transmission is available for inspection, and documentation of the issue exists. The malfunction has created safety risks during normal driving, including delayed acceleration when merging into traffic and unexpected gear disengagement at speed. These conditions compromise vehicle control and increase the likelihood of a collision. Additionally, the vehicle produces a persistent squeaky noise from the accelerator pedal during operation, which could indicate underlying mechanical stress or a deeper linkage issue. The sound is both distracting and concerning, especially during highway driving or sudden acceleration attempts.
Mfg Campaign: 11672646
Recall Date: Jul 11, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission system on my 2025 Chevrolet Traverse began showing signs of failure approximately 2–3 months after purchase. Symptoms include erratic shifting, gear hesitation, and sporadic power loss while driving. Although the issue was promptly reported to Chevrolet headquarters, I was unable to bring the vehicle to the dealer earlier due to the lack of available loaner vehicles. The car is now at the dealership and has been there for nearly three weeks without any updates or contact from the service team. The transmission is available for inspection, and documentation of the issue exists. The malfunction has created safety risks during normal driving, including delayed acceleration when merging into traffic and unexpected gear disengagement at speed. These conditions compromise vehicle control and increase the likelihood of a collision. Additionally, the vehicle produces a persistent squeaky noise from the accelerator pedal during operation, which could indicate underlying mechanical stress or a deeper linkage issue. The sound is both distracting and concerning, especially during highway driving or sudden acceleration attempts.
Corrective Action:
The transmission system on my 2025 Chevrolet Traverse began showing signs of failure approximately 2–3 months after purchase. Symptoms include erratic shifting, gear hesitation, and sporadic power loss while driving. Although the issue was promptly reported to Chevrolet headquarters, I was unable to bring the vehicle to the dealer earlier due to the lack of available loaner vehicles. The car is now at the dealership and has been there for nearly three weeks without any updates or contact from the service team. The transmission is available for inspection, and documentation of the issue exists. The malfunction has created safety risks during normal driving, including delayed acceleration when merging into traffic and unexpected gear disengagement at speed. These conditions compromise vehicle control and increase the likelihood of a collision. Additionally, the vehicle produces a persistent squeaky noise from the accelerator pedal during operation, which could indicate underlying mechanical stress or a deeper linkage issue. The sound is both distracting and concerning, especially during highway driving or sudden acceleration attempts.
Additional Notes:
The transmission system on my 2025 Chevrolet Traverse began showing signs of failure approximately 2–3 months after purchase. Symptoms include erratic shifting, gear hesitation, and sporadic power loss while driving. Although the issue was promptly reported to Chevrolet headquarters, I was unable to bring the vehicle to the dealer earlier due to the lack of available loaner vehicles. The car is now at the dealership and has been there for nearly three weeks without any updates or contact from the service team. The transmission is available for inspection, and documentation of the issue exists. The malfunction has created safety risks during normal driving, including delayed acceleration when merging into traffic and unexpected gear disengagement at speed. These conditions compromise vehicle control and increase the likelihood of a collision. Additionally, the vehicle produces a persistent squeaky noise from the accelerator pedal during operation, which could indicate underlying mechanical stress or a deeper linkage issue. The sound is both distracting and concerning, especially during highway driving or sudden acceleration attempts.
Mfg Campaign: 11672646
Recall Date: Jul 11, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The transmission system on my 2025 Chevrolet Traverse began showing signs of failure approximately 2–3 months after purchase. Symptoms include erratic shifting, gear hesitation, and sporadic power loss while driving. Although the issue was promptly reported to Chevrolet headquarters, I was unable to bring the vehicle to the dealer earlier due to the lack of available loaner vehicles. The car is now at the dealership and has been there for nearly three weeks without any updates or contact from the service team. The transmission is available for inspection, and documentation of the issue exists. The malfunction has created safety risks during normal driving, including delayed acceleration when merging into traffic and unexpected gear disengagement at speed. These conditions compromise vehicle control and increase the likelihood of a collision. Additionally, the vehicle produces a persistent squeaky noise from the accelerator pedal during operation, which could indicate underlying mechanical stress or a deeper linkage issue. The sound is both distracting and concerning, especially during highway driving or sudden acceleration attempts.
Corrective Action:
The transmission system on my 2025 Chevrolet Traverse began showing signs of failure approximately 2–3 months after purchase. Symptoms include erratic shifting, gear hesitation, and sporadic power loss while driving. Although the issue was promptly reported to Chevrolet headquarters, I was unable to bring the vehicle to the dealer earlier due to the lack of available loaner vehicles. The car is now at the dealership and has been there for nearly three weeks without any updates or contact from the service team. The transmission is available for inspection, and documentation of the issue exists. The malfunction has created safety risks during normal driving, including delayed acceleration when merging into traffic and unexpected gear disengagement at speed. These conditions compromise vehicle control and increase the likelihood of a collision. Additionally, the vehicle produces a persistent squeaky noise from the accelerator pedal during operation, which could indicate underlying mechanical stress or a deeper linkage issue. The sound is both distracting and concerning, especially during highway driving or sudden acceleration attempts.
Additional Notes:
The transmission system on my 2025 Chevrolet Traverse began showing signs of failure approximately 2–3 months after purchase. Symptoms include erratic shifting, gear hesitation, and sporadic power loss while driving. Although the issue was promptly reported to Chevrolet headquarters, I was unable to bring the vehicle to the dealer earlier due to the lack of available loaner vehicles. The car is now at the dealership and has been there for nearly three weeks without any updates or contact from the service team. The transmission is available for inspection, and documentation of the issue exists. The malfunction has created safety risks during normal driving, including delayed acceleration when merging into traffic and unexpected gear disengagement at speed. These conditions compromise vehicle control and increase the likelihood of a collision. Additionally, the vehicle produces a persistent squeaky noise from the accelerator pedal during operation, which could indicate underlying mechanical stress or a deeper linkage issue. The sound is both distracting and concerning, especially during highway driving or sudden acceleration attempts.
Mfg Campaign: 11672646
Recall Date: Jul 11, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has 4k miles, sudden loss of power at highway speed, rolled to right lane and fortunately had an exit close by. Engine runs and revs fine, could not engage gear (neither D or R), stuck in P. Vehicle had to be towed. Repair took almost 3 weeks, dealer reported trans fluid leak and multiple trans pump bolts loose.
Corrective Action:
Vehicle has 4k miles, sudden loss of power at highway speed, rolled to right lane and fortunately had an exit close by. Engine runs and revs fine, could not engage gear (neither D or R), stuck in P. Vehicle had to be towed. Repair took almost 3 weeks, dealer reported trans fluid leak and multiple trans pump bolts loose.
Additional Notes:
Vehicle has 4k miles, sudden loss of power at highway speed, rolled to right lane and fortunately had an exit close by. Engine runs and revs fine, could not engage gear (neither D or R), stuck in P. Vehicle had to be towed. Repair took almost 3 weeks, dealer reported trans fluid leak and multiple trans pump bolts loose.
Mfg Campaign: 11671070
Recall Date: Jul 3, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Had lights on my dashboard when I turned it on the morning of 6/1/25. Brake light, traction, ABS, and forward collision. Cruise control also stopped working. Brake module needs to be replaced.
Corrective Action:
Had lights on my dashboard when I turned it on the morning of 6/1/25. Brake light, traction, ABS, and forward collision. Cruise control also stopped working. Brake module needs to be replaced.
Additional Notes:
Had lights on my dashboard when I turned it on the morning of 6/1/25. Brake light, traction, ABS, and forward collision. Cruise control also stopped working. Brake module needs to be replaced.
Mfg Campaign: 11670205
Recall Date: Jun 30, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Had lights on my dashboard when I turned it on the morning of 6/1/25. Brake light, traction, ABS, and forward collision. Cruise control also stopped working. Brake module needs to be replaced.
Corrective Action:
Had lights on my dashboard when I turned it on the morning of 6/1/25. Brake light, traction, ABS, and forward collision. Cruise control also stopped working. Brake module needs to be replaced.
Additional Notes:
Had lights on my dashboard when I turned it on the morning of 6/1/25. Brake light, traction, ABS, and forward collision. Cruise control also stopped working. Brake module needs to be replaced.
Mfg Campaign: 11670205
Recall Date: Jun 30, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Had lights on my dashboard when I turned it on the morning of 6/1/25. Brake light, traction, ABS, and forward collision. Cruise control also stopped working. Brake module needs to be replaced.
Corrective Action:
Had lights on my dashboard when I turned it on the morning of 6/1/25. Brake light, traction, ABS, and forward collision. Cruise control also stopped working. Brake module needs to be replaced.
Additional Notes:
Had lights on my dashboard when I turned it on the morning of 6/1/25. Brake light, traction, ABS, and forward collision. Cruise control also stopped working. Brake module needs to be replaced.
Mfg Campaign: 11670205
Recall Date: Jun 30, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving 70 MPH during a road trip, the ABS warning light illuminated upon depressing the brake pedal. The contact stated that the messages "Control Module Performance Warning" and "Forward Collision Alert System" were displayed. The contact continued driving, and the brake pedal and steering wheel became stiff. The vehicle was pulled over to the side of the road and restarted. The message "Do Not Drive the Vehicle over 62 MPH" was displayed. The vehicle was taken to a dealer, where it was partially diagnosed that the brake plunger motor temperature was too high, and there was a braking performance failure. The dealer reset unknown sensors, and the contact and his family drove to the destination. The vehicle was taken to another dealer, where it was diagnosed that the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 913.
Corrective Action:
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving 70 MPH during a road trip, the ABS warning light illuminated upon depressing the brake pedal. The contact stated that the messages "Control Module Performance Warning" and "Forward Collision Alert System" were displayed. The contact continued driving, and the brake pedal and steering wheel became stiff. The vehicle was pulled over to the side of the road and restarted. The message "Do Not Drive the Vehicle over 62 MPH" was displayed. The vehicle was taken to a dealer, where it was partially diagnosed that the brake plunger motor temperature was too high, and there was a braking performance failure. The dealer reset unknown sensors, and the contact and his family drove to the destination. The vehicle was taken to another dealer, where it was diagnosed that the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 913.
Additional Notes:
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving 70 MPH during a road trip, the ABS warning light illuminated upon depressing the brake pedal. The contact stated that the messages "Control Module Performance Warning" and "Forward Collision Alert System" were displayed. The contact continued driving, and the brake pedal and steering wheel became stiff. The vehicle was pulled over to the side of the road and restarted. The message "Do Not Drive the Vehicle over 62 MPH" was displayed. The vehicle was taken to a dealer, where it was partially diagnosed that the brake plunger motor temperature was too high, and there was a braking performance failure. The dealer reset unknown sensors, and the contact and his family drove to the destination. The vehicle was taken to another dealer, where it was diagnosed that the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 913.
Mfg Campaign: 11669400
Recall Date: Jun 26, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving 70 MPH during a road trip, the ABS warning light illuminated upon depressing the brake pedal. The contact stated that the messages "Control Module Performance Warning" and "Forward Collision Alert System" were displayed. The contact continued driving, and the brake pedal and steering wheel became stiff. The vehicle was pulled over to the side of the road and restarted. The message "Do Not Drive the Vehicle over 62 MPH" was displayed. The vehicle was taken to a dealer, where it was partially diagnosed that the brake plunger motor temperature was too high, and there was a braking performance failure. The dealer reset unknown sensors, and the contact and his family drove to the destination. The vehicle was taken to another dealer, where it was diagnosed that the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 913.
Corrective Action:
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving 70 MPH during a road trip, the ABS warning light illuminated upon depressing the brake pedal. The contact stated that the messages "Control Module Performance Warning" and "Forward Collision Alert System" were displayed. The contact continued driving, and the brake pedal and steering wheel became stiff. The vehicle was pulled over to the side of the road and restarted. The message "Do Not Drive the Vehicle over 62 MPH" was displayed. The vehicle was taken to a dealer, where it was partially diagnosed that the brake plunger motor temperature was too high, and there was a braking performance failure. The dealer reset unknown sensors, and the contact and his family drove to the destination. The vehicle was taken to another dealer, where it was diagnosed that the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 913.
Additional Notes:
The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving 70 MPH during a road trip, the ABS warning light illuminated upon depressing the brake pedal. The contact stated that the messages "Control Module Performance Warning" and "Forward Collision Alert System" were displayed. The contact continued driving, and the brake pedal and steering wheel became stiff. The vehicle was pulled over to the side of the road and restarted. The message "Do Not Drive the Vehicle over 62 MPH" was displayed. The vehicle was taken to a dealer, where it was partially diagnosed that the brake plunger motor temperature was too high, and there was a braking performance failure. The dealer reset unknown sensors, and the contact and his family drove to the destination. The vehicle was taken to another dealer, where it was diagnosed that the brake master cylinder had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 913.
Mfg Campaign: 11669400
Recall Date: Jun 26, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving the vehicle a brake assist and service ESC fault occurred. It flashed on the dashboard. The issue just appeared with no prior warning. This made the brakes very difficult to engage and control. I was driving 50+ MPH down a congested road and almost collided with vehicles in front of me stopping for a traffic light. I had my wife and two small children in the vehicle with me. I made it to a place of business and turned the vehicle off. It would not restart and had no power. It was towed to the dealership. The issue has occurred on two other occasions. Once about a month prior. The vehicle was able to restart and the fault was gone. The first time this happened was right after I purchased the vehicle. It had 500 miles on it. It was serviced by the dealership who replaced the master brake cylinder. The vehicle does not feel safe to drive due to the issue. You loose control of the brakes with no prior warning.
Corrective Action:
While driving the vehicle a brake assist and service ESC fault occurred. It flashed on the dashboard. The issue just appeared with no prior warning. This made the brakes very difficult to engage and control. I was driving 50+ MPH down a congested road and almost collided with vehicles in front of me stopping for a traffic light. I had my wife and two small children in the vehicle with me. I made it to a place of business and turned the vehicle off. It would not restart and had no power. It was towed to the dealership. The issue has occurred on two other occasions. Once about a month prior. The vehicle was able to restart and the fault was gone. The first time this happened was right after I purchased the vehicle. It had 500 miles on it. It was serviced by the dealership who replaced the master brake cylinder. The vehicle does not feel safe to drive due to the issue. You loose control of the brakes with no prior warning.
Additional Notes:
While driving the vehicle a brake assist and service ESC fault occurred. It flashed on the dashboard. The issue just appeared with no prior warning. This made the brakes very difficult to engage and control. I was driving 50+ MPH down a congested road and almost collided with vehicles in front of me stopping for a traffic light. I had my wife and two small children in the vehicle with me. I made it to a place of business and turned the vehicle off. It would not restart and had no power. It was towed to the dealership. The issue has occurred on two other occasions. Once about a month prior. The vehicle was able to restart and the fault was gone. The first time this happened was right after I purchased the vehicle. It had 500 miles on it. It was serviced by the dealership who replaced the master brake cylinder. The vehicle does not feel safe to drive due to the issue. You loose control of the brakes with no prior warning.
Mfg Campaign: 11669478
Recall Date: Jun 26, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While using self driving on a decided highway I came up on a slower moving vehicle. I was at a 65 mph speed. The turn signal for a left turn came on. My vehicle changed lanes to pass. As I got along side the other vehicle it increased speed. We were then side by side at the same speed. I waited to see what my vehicle was going to do. It then turned on the right turn signal. I believe if I didn’t grab the steering wheel my vehicle would have turned into the other vehicle. Clearly the sensors didn’t detect the car next to me. Thank you for considering this.
Corrective Action:
While using self driving on a decided highway I came up on a slower moving vehicle. I was at a 65 mph speed. The turn signal for a left turn came on. My vehicle changed lanes to pass. As I got along side the other vehicle it increased speed. We were then side by side at the same speed. I waited to see what my vehicle was going to do. It then turned on the right turn signal. I believe if I didn’t grab the steering wheel my vehicle would have turned into the other vehicle. Clearly the sensors didn’t detect the car next to me. Thank you for considering this.
Additional Notes:
While using self driving on a decided highway I came up on a slower moving vehicle. I was at a 65 mph speed. The turn signal for a left turn came on. My vehicle changed lanes to pass. As I got along side the other vehicle it increased speed. We were then side by side at the same speed. I waited to see what my vehicle was going to do. It then turned on the right turn signal. I believe if I didn’t grab the steering wheel my vehicle would have turned into the other vehicle. Clearly the sensors didn’t detect the car next to me. Thank you for considering this.
Mfg Campaign: 11669495
Recall Date: Jun 26, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Master cylinder failure per Chevy shop. Dash board ESC alert with immediate service needed. No obvious symptoms prior to warning dash alerts. part is delayed no ETA
Corrective Action:
Master cylinder failure per Chevy shop. Dash board ESC alert with immediate service needed. No obvious symptoms prior to warning dash alerts. part is delayed no ETA
Additional Notes:
Master cylinder failure per Chevy shop. Dash board ESC alert with immediate service needed. No obvious symptoms prior to warning dash alerts. part is delayed no ETA
Mfg Campaign: 11669281
Recall Date: Jun 25, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On June 10th I drove my vehicle to work downtown Cleveland (no issues). Got home around 1 pm and had to leave at 3:30 to get my daughter from school. As I got in my vehicle I started to go in reverse and received all of those notifications and my brakes went completely out and I had to slam it to the floor to stop it was so scary and I thank god I wasn’t on the road or with my children!! I called the dealership the next day and they finally had my vehicle towed on the 12th of June. Once my car was there “the error messages disappeared and it was fine”. I did not feel safe taking the car back so they kept it another day and had the technician driving it around, still nothing until he washed the vehicle then it happened. After doing a ton of my own research others have stated the 2025 traverse has the same issue and they had to get the master cylinder replaced so I mentioned this to them at the dealership. The lady called me back and said I was right. They put me through Hertz for a rental and I found out today they didn’t even order the part until the 20th. This is very frightening and should be a recall immediately! I can’t imagine if I was driving 70 mph and this happened I could’ve died or killed someone else!
Corrective Action:
On June 10th I drove my vehicle to work downtown Cleveland (no issues). Got home around 1 pm and had to leave at 3:30 to get my daughter from school. As I got in my vehicle I started to go in reverse and received all of those notifications and my brakes went completely out and I had to slam it to the floor to stop it was so scary and I thank god I wasn’t on the road or with my children!! I called the dealership the next day and they finally had my vehicle towed on the 12th of June. Once my car was there “the error messages disappeared and it was fine”. I did not feel safe taking the car back so they kept it another day and had the technician driving it around, still nothing until he washed the vehicle then it happened. After doing a ton of my own research others have stated the 2025 traverse has the same issue and they had to get the master cylinder replaced so I mentioned this to them at the dealership. The lady called me back and said I was right. They put me through Hertz for a rental and I found out today they didn’t even order the part until the 20th. This is very frightening and should be a recall immediately! I can’t imagine if I was driving 70 mph and this happened I could’ve died or killed someone else!
Additional Notes:
On June 10th I drove my vehicle to work downtown Cleveland (no issues). Got home around 1 pm and had to leave at 3:30 to get my daughter from school. As I got in my vehicle I started to go in reverse and received all of those notifications and my brakes went completely out and I had to slam it to the floor to stop it was so scary and I thank god I wasn’t on the road or with my children!! I called the dealership the next day and they finally had my vehicle towed on the 12th of June. Once my car was there “the error messages disappeared and it was fine”. I did not feel safe taking the car back so they kept it another day and had the technician driving it around, still nothing until he washed the vehicle then it happened. After doing a ton of my own research others have stated the 2025 traverse has the same issue and they had to get the master cylinder replaced so I mentioned this to them at the dealership. The lady called me back and said I was right. They put me through Hertz for a rental and I found out today they didn’t even order the part until the 20th. This is very frightening and should be a recall immediately! I can’t imagine if I was driving 70 mph and this happened I could’ve died or killed someone else!
Mfg Campaign: 11668987
Recall Date: Jun 24, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On June 10th I drove my vehicle to work downtown Cleveland (no issues). Got home around 1 pm and had to leave at 3:30 to get my daughter from school. As I got in my vehicle I started to go in reverse and received all of those notifications and my brakes went completely out and I had to slam it to the floor to stop it was so scary and I thank god I wasn’t on the road or with my children!! I called the dealership the next day and they finally had my vehicle towed on the 12th of June. Once my car was there “the error messages disappeared and it was fine”. I did not feel safe taking the car back so they kept it another day and had the technician driving it around, still nothing until he washed the vehicle then it happened. After doing a ton of my own research others have stated the 2025 traverse has the same issue and they had to get the master cylinder replaced so I mentioned this to them at the dealership. The lady called me back and said I was right. They put me through Hertz for a rental and I found out today they didn’t even order the part until the 20th. This is very frightening and should be a recall immediately! I can’t imagine if I was driving 70 mph and this happened I could’ve died or killed someone else!
Corrective Action:
On June 10th I drove my vehicle to work downtown Cleveland (no issues). Got home around 1 pm and had to leave at 3:30 to get my daughter from school. As I got in my vehicle I started to go in reverse and received all of those notifications and my brakes went completely out and I had to slam it to the floor to stop it was so scary and I thank god I wasn’t on the road or with my children!! I called the dealership the next day and they finally had my vehicle towed on the 12th of June. Once my car was there “the error messages disappeared and it was fine”. I did not feel safe taking the car back so they kept it another day and had the technician driving it around, still nothing until he washed the vehicle then it happened. After doing a ton of my own research others have stated the 2025 traverse has the same issue and they had to get the master cylinder replaced so I mentioned this to them at the dealership. The lady called me back and said I was right. They put me through Hertz for a rental and I found out today they didn’t even order the part until the 20th. This is very frightening and should be a recall immediately! I can’t imagine if I was driving 70 mph and this happened I could’ve died or killed someone else!
Additional Notes:
On June 10th I drove my vehicle to work downtown Cleveland (no issues). Got home around 1 pm and had to leave at 3:30 to get my daughter from school. As I got in my vehicle I started to go in reverse and received all of those notifications and my brakes went completely out and I had to slam it to the floor to stop it was so scary and I thank god I wasn’t on the road or with my children!! I called the dealership the next day and they finally had my vehicle towed on the 12th of June. Once my car was there “the error messages disappeared and it was fine”. I did not feel safe taking the car back so they kept it another day and had the technician driving it around, still nothing until he washed the vehicle then it happened. After doing a ton of my own research others have stated the 2025 traverse has the same issue and they had to get the master cylinder replaced so I mentioned this to them at the dealership. The lady called me back and said I was right. They put me through Hertz for a rental and I found out today they didn’t even order the part until the 20th. This is very frightening and should be a recall immediately! I can’t imagine if I was driving 70 mph and this happened I could’ve died or killed someone else!
Mfg Campaign: 11668987
Recall Date: Jun 24, 2025
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