Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A182202370
Recall Date: Apr 18, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18365
Recall Date: Nov 1, 2018
Consumer Complaints
166 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car does not having a working DIC screen. No odometer, tire pressure, oil life left, no digital speedometer only manual. Dealerships state that there is no issue they can find. But I can not even tell which tire would need air, if I have oil life left. And how am I supposed to know my mileage on my car when it comes to fixing it?
Corrective Action:
My car does not having a working DIC screen. No odometer, tire pressure, oil life left, no digital speedometer only manual. Dealerships state that there is no issue they can find. But I can not even tell which tire would need air, if I have oil life left. And how am I supposed to know my mileage on my car when it comes to fixing it?
Additional Notes:
My car does not having a working DIC screen. No odometer, tire pressure, oil life left, no digital speedometer only manual. Dealerships state that there is no issue they can find. But I can not even tell which tire would need air, if I have oil life left. And how am I supposed to know my mileage on my car when it comes to fixing it?
Mfg Campaign: 11603478
Recall Date: Jul 19, 2024
General Motors, Llc
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Potential Consequences:
The contact owns a 2019 Chevrolet Trax. The contact stated that the infotainment screen displayed a blank image while in operation. Due to the failure, the contact the speedometer and other safety features were inoperable while operating the vehicle. The contact also stated that the interior lights flickered on and off while driving. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that an unknown part on the instrument panel needed to be replaced. The contact was made aware of an unknown recall for similar vehicles; however, the vehicle was not included in the recall. The manufacturer was notified of the failure and provided the contact with similar information. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 51,411.
Corrective Action:
The contact owns a 2019 Chevrolet Trax. The contact stated that the infotainment screen displayed a blank image while in operation. Due to the failure, the contact the speedometer and other safety features were inoperable while operating the vehicle. The contact also stated that the interior lights flickered on and off while driving. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that an unknown part on the instrument panel needed to be replaced. The contact was made aware of an unknown recall for similar vehicles; however, the vehicle was not included in the recall. The manufacturer was notified of the failure and provided the contact with similar information. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 51,411.
Additional Notes:
The contact owns a 2019 Chevrolet Trax. The contact stated that the infotainment screen displayed a blank image while in operation. Due to the failure, the contact the speedometer and other safety features were inoperable while operating the vehicle. The contact also stated that the interior lights flickered on and off while driving. The vehicle was taken to a dealer where a diagnostic test was performed, and the contact was informed that an unknown part on the instrument panel needed to be replaced. The contact was made aware of an unknown recall for similar vehicles; however, the vehicle was not included in the recall. The manufacturer was notified of the failure and provided the contact with similar information. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 51,411.
Mfg Campaign: 11598595
Recall Date: Jul 3, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2 years ago, my mother, previous owner, replaced water pump with dealership in Colorado. The car was around 2.5 years old. And less than 30,000 miles. About 6 months ago my overflow container was so hot it cracked. Idle hot came on. New container was purchased. 2 months less ago my car started to idle hot according to message on speedometer and NO hot temp was visible. Also, no check engine light was on. Water pump went out again. Less than 70,000 miles. Replaced water pump. Thermastat. Thermostat housing AND overflow because warped lid due to HOT. This weekend (XXX) my car has no check engine light, less than 70000 miles. Ran hot again. Smells like an oily sweet smell. Looked at oil cap. Milky substance. Appears head gasket is now out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
2 years ago, my mother, previous owner, replaced water pump with dealership in Colorado. The car was around 2.5 years old. And less than 30,000 miles. About 6 months ago my overflow container was so hot it cracked. Idle hot came on. New container was purchased. 2 months less ago my car started to idle hot according to message on speedometer and NO hot temp was visible. Also, no check engine light was on. Water pump went out again. Less than 70,000 miles. Replaced water pump. Thermastat. Thermostat housing AND overflow because warped lid due to HOT. This weekend (XXX) my car has no check engine light, less than 70000 miles. Ran hot again. Smells like an oily sweet smell. Looked at oil cap. Milky substance. Appears head gasket is now out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
2 years ago, my mother, previous owner, replaced water pump with dealership in Colorado. The car was around 2.5 years old. And less than 30,000 miles. About 6 months ago my overflow container was so hot it cracked. Idle hot came on. New container was purchased. 2 months less ago my car started to idle hot according to message on speedometer and NO hot temp was visible. Also, no check engine light was on. Water pump went out again. Less than 70,000 miles. Replaced water pump. Thermastat. Thermostat housing AND overflow because warped lid due to HOT. This weekend (XXX) my car has no check engine light, less than 70000 miles. Ran hot again. Smells like an oily sweet smell. Looked at oil cap. Milky substance. Appears head gasket is now out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590753
Recall Date: May 25, 2024
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Potential Consequences:
The contact owns a 2019 Chevrolet Trax. The contact stated while driving 75 MPH, the vehicle lost motive power and decelerated dramatically. The check engine warning light was illuminated. The vehicle was steered to the side of the road and inspected. The vehicle was then taken to the residence. The vehicle was taken to a dealer where it was diagnosed that the turbo had failed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2019 Chevrolet Trax. The contact stated while driving 75 MPH, the vehicle lost motive power and decelerated dramatically. The check engine warning light was illuminated. The vehicle was steered to the side of the road and inspected. The vehicle was then taken to the residence. The vehicle was taken to a dealer where it was diagnosed that the turbo had failed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2019 Chevrolet Trax. The contact stated while driving 75 MPH, the vehicle lost motive power and decelerated dramatically. The check engine warning light was illuminated. The vehicle was steered to the side of the road and inspected. The vehicle was then taken to the residence. The vehicle was taken to a dealer where it was diagnosed that the turbo had failed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000.
Mfg Campaign: 11590109
Recall Date: May 22, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 Chevrolet Trax. The contact stated that while depressing the brake pedal, the vehicle did not immediately stop, and the braking distance was extended. The contact stated that the rear braking system had malfunctioned and did not properly activate while depressing the brake pedal. The vehicle was taken to the local dealer who diagnosed that rear brake calipers were inoperable. The rear brake calipers were oiled but the failure continued to occur. The manufacturer was not contacted. The failure mileage was 55,000.
Corrective Action:
The contact owns a 2019 Chevrolet Trax. The contact stated that while depressing the brake pedal, the vehicle did not immediately stop, and the braking distance was extended. The contact stated that the rear braking system had malfunctioned and did not properly activate while depressing the brake pedal. The vehicle was taken to the local dealer who diagnosed that rear brake calipers were inoperable. The rear brake calipers were oiled but the failure continued to occur. The manufacturer was not contacted. The failure mileage was 55,000.
Additional Notes:
The contact owns a 2019 Chevrolet Trax. The contact stated that while depressing the brake pedal, the vehicle did not immediately stop, and the braking distance was extended. The contact stated that the rear braking system had malfunctioned and did not properly activate while depressing the brake pedal. The vehicle was taken to the local dealer who diagnosed that rear brake calipers were inoperable. The rear brake calipers were oiled but the failure continued to occur. The manufacturer was not contacted. The failure mileage was 55,000.
Mfg Campaign: 11586266
Recall Date: May 1, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While in operación vehicle brakes Apple themselves forcing the motor to work against itself. This has happened multiple times now. The vehicle has 22000 miles on it. It was at BLVD. GMC in Long Beach CA. We were told that the problems was a low battery that cause the computer to act out with brakes. Battery was replaced by them. 1 week later it happens again. Now BlVD. GMC wants to do a Brake Fluid service and replace the computer. I am [XXX] and this is a huge safety concern for me. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While in operación vehicle brakes Apple themselves forcing the motor to work against itself. This has happened multiple times now. The vehicle has 22000 miles on it. It was at BLVD. GMC in Long Beach CA. We were told that the problems was a low battery that cause the computer to act out with brakes. Battery was replaced by them. 1 week later it happens again. Now BlVD. GMC wants to do a Brake Fluid service and replace the computer. I am [XXX] and this is a huge safety concern for me. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While in operación vehicle brakes Apple themselves forcing the motor to work against itself. This has happened multiple times now. The vehicle has 22000 miles on it. It was at BLVD. GMC in Long Beach CA. We were told that the problems was a low battery that cause the computer to act out with brakes. Battery was replaced by them. 1 week later it happens again. Now BlVD. GMC wants to do a Brake Fluid service and replace the computer. I am [XXX] and this is a huge safety concern for me. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11577669
Recall Date: Mar 15, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
P2138 Throttle/pedal Position Sensor/switch "D"/"E" Voltage Correlation loss of power on the vehicle , gas peedle has been replaced , proplem persits his condition may be caused by water intrusion into the instrument panel (IP) to body harness connector, which carries the APP sensor signals to the ECM/PCM. This water intrusion results in a voltage difference between APP Sensor 1 and APP Sensor 2 that exceeds a predetermined value for more than a calibrated period of time, setting P2138."
Corrective Action:
P2138 Throttle/pedal Position Sensor/switch "D"/"E" Voltage Correlation loss of power on the vehicle , gas peedle has been replaced , proplem persits his condition may be caused by water intrusion into the instrument panel (IP) to body harness connector, which carries the APP sensor signals to the ECM/PCM. This water intrusion results in a voltage difference between APP Sensor 1 and APP Sensor 2 that exceeds a predetermined value for more than a calibrated period of time, setting P2138."
Additional Notes:
P2138 Throttle/pedal Position Sensor/switch "D"/"E" Voltage Correlation loss of power on the vehicle , gas peedle has been replaced , proplem persits his condition may be caused by water intrusion into the instrument panel (IP) to body harness connector, which carries the APP sensor signals to the ECM/PCM. This water intrusion results in a voltage difference between APP Sensor 1 and APP Sensor 2 that exceeds a predetermined value for more than a calibrated period of time, setting P2138."
Mfg Campaign: 11568169
Recall Date: Jan 27, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The steering failed causing the vehicle to not be able to turn left. The dealership replaced the entire steering column to correct the issue. The failure happened while being driven by my daughter nearly causing a crash. She was able to stop and back up in the road as the vehicle would turn right but not left. The issue after the initial incident cleared up and did not affect the vehicle operation until the next day when it happened again. The second occurrence is when we took it in for service. The dealership stated the module in the steering column was failing. The module replacement required the replacement of the steering column.
Corrective Action:
The steering failed causing the vehicle to not be able to turn left. The dealership replaced the entire steering column to correct the issue. The failure happened while being driven by my daughter nearly causing a crash. She was able to stop and back up in the road as the vehicle would turn right but not left. The issue after the initial incident cleared up and did not affect the vehicle operation until the next day when it happened again. The second occurrence is when we took it in for service. The dealership stated the module in the steering column was failing. The module replacement required the replacement of the steering column.
Additional Notes:
The steering failed causing the vehicle to not be able to turn left. The dealership replaced the entire steering column to correct the issue. The failure happened while being driven by my daughter nearly causing a crash. She was able to stop and back up in the road as the vehicle would turn right but not left. The issue after the initial incident cleared up and did not affect the vehicle operation until the next day when it happened again. The second occurrence is when we took it in for service. The dealership stated the module in the steering column was failing. The module replacement required the replacement of the steering column.
Mfg Campaign: 11568112
Recall Date: Jan 26, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
When the engine is cold and temperature is Below freezing the car idles rough and burns oil
Corrective Action:
When the engine is cold and temperature is Below freezing the car idles rough and burns oil
Additional Notes:
When the engine is cold and temperature is Below freezing the car idles rough and burns oil
Mfg Campaign: 11566567
Recall Date: Jan 19, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When the engine is cold and temperature is Below freezing the car idles rough and burns oil
Corrective Action:
When the engine is cold and temperature is Below freezing the car idles rough and burns oil
Additional Notes:
When the engine is cold and temperature is Below freezing the car idles rough and burns oil
Mfg Campaign: 11566567
Recall Date: Jan 19, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Water has been pooling in the wheel well under trunk of my car undetected due to the covering overlap. Water has been leaking due to the rain from outside in. My back seats were wet, my spare tire was flooded, and a smell has began to set in my car. My cars speed has been slower to increase which can put my response time to dangerous situations slower. I have an appointment on the 10th of January to have my car looked at and I have began a claim with Chevrolet. No warning signs were made present. I had cleaned out a few gallons of water from my trunk last night and again this morning my car was filling up with water due to the rainy season. This website is not letting me upload files.
Corrective Action:
Water has been pooling in the wheel well under trunk of my car undetected due to the covering overlap. Water has been leaking due to the rain from outside in. My back seats were wet, my spare tire was flooded, and a smell has began to set in my car. My cars speed has been slower to increase which can put my response time to dangerous situations slower. I have an appointment on the 10th of January to have my car looked at and I have began a claim with Chevrolet. No warning signs were made present. I had cleaned out a few gallons of water from my trunk last night and again this morning my car was filling up with water due to the rainy season. This website is not letting me upload files.
Additional Notes:
Water has been pooling in the wheel well under trunk of my car undetected due to the covering overlap. Water has been leaking due to the rain from outside in. My back seats were wet, my spare tire was flooded, and a smell has began to set in my car. My cars speed has been slower to increase which can put my response time to dangerous situations slower. I have an appointment on the 10th of January to have my car looked at and I have began a claim with Chevrolet. No warning signs were made present. I had cleaned out a few gallons of water from my trunk last night and again this morning my car was filling up with water due to the rainy season. This website is not letting me upload files.
Mfg Campaign: 11561210
Recall Date: Dec 20, 2023
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
Water has been pooling in the wheel well under trunk of my car undetected due to the covering overlap. Water has been leaking due to the rain from outside in. My back seats were wet, my spare tire was flooded, and a smell has began to set in my car. My cars speed has been slower to increase which can put my response time to dangerous situations slower. I have an appointment on the 10th of January to have my car looked at and I have began a claim with Chevrolet. No warning signs were made present. I had cleaned out a few gallons of water from my trunk last night and again this morning my car was filling up with water due to the rainy season. This website is not letting me upload files.
Corrective Action:
Water has been pooling in the wheel well under trunk of my car undetected due to the covering overlap. Water has been leaking due to the rain from outside in. My back seats were wet, my spare tire was flooded, and a smell has began to set in my car. My cars speed has been slower to increase which can put my response time to dangerous situations slower. I have an appointment on the 10th of January to have my car looked at and I have began a claim with Chevrolet. No warning signs were made present. I had cleaned out a few gallons of water from my trunk last night and again this morning my car was filling up with water due to the rainy season. This website is not letting me upload files.
Additional Notes:
Water has been pooling in the wheel well under trunk of my car undetected due to the covering overlap. Water has been leaking due to the rain from outside in. My back seats were wet, my spare tire was flooded, and a smell has began to set in my car. My cars speed has been slower to increase which can put my response time to dangerous situations slower. I have an appointment on the 10th of January to have my car looked at and I have began a claim with Chevrolet. No warning signs were made present. I had cleaned out a few gallons of water from my trunk last night and again this morning my car was filling up with water due to the rainy season. This website is not letting me upload files.
Mfg Campaign: 11561210
Recall Date: Dec 20, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Water has been pooling in the wheel well under trunk of my car undetected due to the covering overlap. Water has been leaking due to the rain from outside in. My back seats were wet, my spare tire was flooded, and a smell has began to set in my car. My cars speed has been slower to increase which can put my response time to dangerous situations slower. I have an appointment on the 10th of January to have my car looked at and I have began a claim with Chevrolet. No warning signs were made present. I had cleaned out a few gallons of water from my trunk last night and again this morning my car was filling up with water due to the rainy season. This website is not letting me upload files.
Corrective Action:
Water has been pooling in the wheel well under trunk of my car undetected due to the covering overlap. Water has been leaking due to the rain from outside in. My back seats were wet, my spare tire was flooded, and a smell has began to set in my car. My cars speed has been slower to increase which can put my response time to dangerous situations slower. I have an appointment on the 10th of January to have my car looked at and I have began a claim with Chevrolet. No warning signs were made present. I had cleaned out a few gallons of water from my trunk last night and again this morning my car was filling up with water due to the rainy season. This website is not letting me upload files.
Additional Notes:
Water has been pooling in the wheel well under trunk of my car undetected due to the covering overlap. Water has been leaking due to the rain from outside in. My back seats were wet, my spare tire was flooded, and a smell has began to set in my car. My cars speed has been slower to increase which can put my response time to dangerous situations slower. I have an appointment on the 10th of January to have my car looked at and I have began a claim with Chevrolet. No warning signs were made present. I had cleaned out a few gallons of water from my trunk last night and again this morning my car was filling up with water due to the rainy season. This website is not letting me upload files.
Mfg Campaign: 11561210
Recall Date: Dec 20, 2023
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Chevrolet Trax. The contact stated while driving approximately 65 MPH, the check engine and engine power reduced warning lights illuminated, and the vehicle lost motive power. The contact stated pulled off the roadway and stopped the vehicle. The contact turned off the vehicle and on several occasions the vehicle regained normal functionality. The contact stated that the failure occurred in cold weather and the failure occurred at various speeds. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2019 Chevrolet Trax. The contact stated while driving approximately 65 MPH, the check engine and engine power reduced warning lights illuminated, and the vehicle lost motive power. The contact stated pulled off the roadway and stopped the vehicle. The contact turned off the vehicle and on several occasions the vehicle regained normal functionality. The contact stated that the failure occurred in cold weather and the failure occurred at various speeds. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2019 Chevrolet Trax. The contact stated while driving approximately 65 MPH, the check engine and engine power reduced warning lights illuminated, and the vehicle lost motive power. The contact stated pulled off the roadway and stopped the vehicle. The contact turned off the vehicle and on several occasions the vehicle regained normal functionality. The contact stated that the failure occurred in cold weather and the failure occurred at various speeds. The contact stated that the failure was intermittent but had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.
Mfg Campaign: 11559794
Recall Date: Dec 12, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Even after I rotate my tires have a front end alignment and stuff it still poles to the left after driving it for a day but but I am told there is nothing wrong with the car and I'm told everything underneath the car is fine it's been doing this since I bought it with 20,000 miles now it's got 48,000
Corrective Action:
Even after I rotate my tires have a front end alignment and stuff it still poles to the left after driving it for a day but but I am told there is nothing wrong with the car and I'm told everything underneath the car is fine it's been doing this since I bought it with 20,000 miles now it's got 48,000
Additional Notes:
Even after I rotate my tires have a front end alignment and stuff it still poles to the left after driving it for a day but but I am told there is nothing wrong with the car and I'm told everything underneath the car is fine it's been doing this since I bought it with 20,000 miles now it's got 48,000
Mfg Campaign: 11537697
Recall Date: Aug 10, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Design flaw turbo returns too close to exhaust manifold plastic tube melted turbo burned out due to oil leakage to to dealership to make diagnostic and they could not find anything .oil started leaking after my second oil change . Oil has run all the way to the fuel tank can cause a fire . Do I need to pay for this or a dealer issue
Corrective Action:
Design flaw turbo returns too close to exhaust manifold plastic tube melted turbo burned out due to oil leakage to to dealership to make diagnostic and they could not find anything .oil started leaking after my second oil change . Oil has run all the way to the fuel tank can cause a fire . Do I need to pay for this or a dealer issue
Additional Notes:
Design flaw turbo returns too close to exhaust manifold plastic tube melted turbo burned out due to oil leakage to to dealership to make diagnostic and they could not find anything .oil started leaking after my second oil change . Oil has run all the way to the fuel tank can cause a fire . Do I need to pay for this or a dealer issue
Mfg Campaign: 11536880
Recall Date: Aug 7, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Design flaw turbo returns too close to exhaust manifold plastic tube melted turbo burned out due to oil leakage to to dealership to make diagnostic and they could not find anything .oil started leaking after my second oil change . Oil has run all the way to the fuel tank can cause a fire . Do I need to pay for this or a dealer issue
Corrective Action:
Design flaw turbo returns too close to exhaust manifold plastic tube melted turbo burned out due to oil leakage to to dealership to make diagnostic and they could not find anything .oil started leaking after my second oil change . Oil has run all the way to the fuel tank can cause a fire . Do I need to pay for this or a dealer issue
Additional Notes:
Design flaw turbo returns too close to exhaust manifold plastic tube melted turbo burned out due to oil leakage to to dealership to make diagnostic and they could not find anything .oil started leaking after my second oil change . Oil has run all the way to the fuel tank can cause a fire . Do I need to pay for this or a dealer issue
Mfg Campaign: 11536880
Recall Date: Aug 7, 2023
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Potential Consequences:
The contact owns a 2019 Chevrolet Trax. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the hood of the vehicle. The contact’s wife veered off the road to inspect underneath the hood of the vehicle when the radiator cap popped open and burned the contact’s wife. The vehicle was taken to the dealer where it was diagnosed, and it was determined that the cooling fan had malfunctioned. Additionally, the electrical circuits failed and needed to be replaced. The vehicle remained at the dealer where it was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2019 Chevrolet Trax. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the hood of the vehicle. The contact’s wife veered off the road to inspect underneath the hood of the vehicle when the radiator cap popped open and burned the contact’s wife. The vehicle was taken to the dealer where it was diagnosed, and it was determined that the cooling fan had malfunctioned. Additionally, the electrical circuits failed and needed to be replaced. The vehicle remained at the dealer where it was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2019 Chevrolet Trax. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal sound coming from the hood of the vehicle. The contact’s wife veered off the road to inspect underneath the hood of the vehicle when the radiator cap popped open and burned the contact’s wife. The vehicle was taken to the dealer where it was diagnosed, and it was determined that the cooling fan had malfunctioned. Additionally, the electrical circuits failed and needed to be replaced. The vehicle remained at the dealer where it was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Mfg Campaign: 11533611
Recall Date: Jul 21, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Chevrolet Trax. The contact stated that while driving approximately 55 MPH, the check battery light illuminated and the instrument panel lights started flashing before the power steering failed, causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the front seat passenger sustained an injured neck but did not require immediate medical attention. The vehicle was later towed to the home. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was 102,000.
Corrective Action:
The contact owns a 2019 Chevrolet Trax. The contact stated that while driving approximately 55 MPH, the check battery light illuminated and the instrument panel lights started flashing before the power steering failed, causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the front seat passenger sustained an injured neck but did not require immediate medical attention. The vehicle was later towed to the home. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was 102,000.
Additional Notes:
The contact owns a 2019 Chevrolet Trax. The contact stated that while driving approximately 55 MPH, the check battery light illuminated and the instrument panel lights started flashing before the power steering failed, causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the front seat passenger sustained an injured neck but did not require immediate medical attention. The vehicle was later towed to the home. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was 102,000.
Mfg Campaign: 11533699
Recall Date: Jul 21, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Chevrolet Trax. The contact stated that while driving approximately 55 MPH, the check battery light illuminated and the instrument panel lights started flashing before the power steering failed, causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the front seat passenger sustained an injured neck but did not require immediate medical attention. The vehicle was later towed to the home. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was 102,000.
Corrective Action:
The contact owns a 2019 Chevrolet Trax. The contact stated that while driving approximately 55 MPH, the check battery light illuminated and the instrument panel lights started flashing before the power steering failed, causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the front seat passenger sustained an injured neck but did not require immediate medical attention. The vehicle was later towed to the home. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was 102,000.
Additional Notes:
The contact owns a 2019 Chevrolet Trax. The contact stated that while driving approximately 55 MPH, the check battery light illuminated and the instrument panel lights started flashing before the power steering failed, causing the driver to lose control of the vehicle and drive into a ditch. During the failure, the front seat passenger sustained an injured neck but did not require immediate medical attention. The vehicle was later towed to the home. The cause of the failure was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The manufacturer was not notified of the failure. The failure mileage was 102,000.
Mfg Campaign: 11533699
Recall Date: Jul 21, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury