Complaints & Recalls
Consumer Complaints
98 ComplaintsGeneral Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2020 Chevrolet TRAX. The contact stated while driving approximately 60mph when the contact was involved in an accident which resulted in the driver-side air bag not deploying, and the driver-side seatbelt not locking. A police report was taken and the vehicle was towed to a tow lot, then was towed to an insurance lot. The contact sustained concussion, broken nose, herniated and torn spinal discs, and sought medical treatment. The manufacturer was not informed of the failure. The failure mileage was approximately 4,700.
Corrective Action:
The contact owns a 2020 Chevrolet TRAX. The contact stated while driving approximately 60mph when the contact was involved in an accident which resulted in the driver-side air bag not deploying, and the driver-side seatbelt not locking. A police report was taken and the vehicle was towed to a tow lot, then was towed to an insurance lot. The contact sustained concussion, broken nose, herniated and torn spinal discs, and sought medical treatment. The manufacturer was not informed of the failure. The failure mileage was approximately 4,700.
Additional Notes:
The contact owns a 2020 Chevrolet TRAX. The contact stated while driving approximately 60mph when the contact was involved in an accident which resulted in the driver-side air bag not deploying, and the driver-side seatbelt not locking. A police report was taken and the vehicle was towed to a tow lot, then was towed to an insurance lot. The contact sustained concussion, broken nose, herniated and torn spinal discs, and sought medical treatment. The manufacturer was not informed of the failure. The failure mileage was approximately 4,700.
Mfg Campaign: 11439396
Recall Date: Nov 4, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving home from work doing approximately 70 miles per hour the rain channel insert on the passenger side of the vehichle separated from the clips that hold it into place. Gm and Chevrolet know the glue used to hold the parts together fails and allows for this to happen. Took the vehicle to the dealership to have it replaced and was told it was not warranted because my vehicle was over the bumper to bumper warranty. This channel guards can become projectiles at higher rates of speed. Reported drivers side channel failure to dealership in May and it was never replaced.
Corrective Action:
While driving home from work doing approximately 70 miles per hour the rain channel insert on the passenger side of the vehichle separated from the clips that hold it into place. Gm and Chevrolet know the glue used to hold the parts together fails and allows for this to happen. Took the vehicle to the dealership to have it replaced and was told it was not warranted because my vehicle was over the bumper to bumper warranty. This channel guards can become projectiles at higher rates of speed. Reported drivers side channel failure to dealership in May and it was never replaced.
Additional Notes:
While driving home from work doing approximately 70 miles per hour the rain channel insert on the passenger side of the vehichle separated from the clips that hold it into place. Gm and Chevrolet know the glue used to hold the parts together fails and allows for this to happen. Took the vehicle to the dealership to have it replaced and was told it was not warranted because my vehicle was over the bumper to bumper warranty. This channel guards can become projectiles at higher rates of speed. Reported drivers side channel failure to dealership in May and it was never replaced.
Mfg Campaign: 11435387
Recall Date: Oct 4, 2021
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
This vehicle was sold to me with only one buckle fastener in the backseat when there’s three seatbelts. It somehow passed General Motors and the dealerships as a “safe vehicle”. I’ve been trying to get in contact with a manager since the beginning of this year and received no response. I’ve included photos of the multiple attempts of contact and back seat with only one buckle. I want the car to be taken back immediately as the dealership is careless and unresponsive.
Corrective Action:
This vehicle was sold to me with only one buckle fastener in the backseat when there’s three seatbelts. It somehow passed General Motors and the dealerships as a “safe vehicle”. I’ve been trying to get in contact with a manager since the beginning of this year and received no response. I’ve included photos of the multiple attempts of contact and back seat with only one buckle. I want the car to be taken back immediately as the dealership is careless and unresponsive.
Additional Notes:
This vehicle was sold to me with only one buckle fastener in the backseat when there’s three seatbelts. It somehow passed General Motors and the dealerships as a “safe vehicle”. I’ve been trying to get in contact with a manager since the beginning of this year and received no response. I’ve included photos of the multiple attempts of contact and back seat with only one buckle. I want the car to be taken back immediately as the dealership is careless and unresponsive.
Mfg Campaign: 11429509
Recall Date: Aug 17, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
UNKNOWN. On July 16, 2021 as I was about to enter my vehicle, I pulled open the driver door, and it scraped across my left calf. It definitely hurt, but I didn't think anything more of it. When I arrived at my destination I noticed a blood spot on my jeans. At that point there wasn't much I could do. So, when I got home (about 3-1/2 hours later) I looked at the wound (certainly not serious), put some disinfectant and a band aid on it. This was not the first time for this to happen. My greater concern is for children who may be standing too close to the vehicle when the door is pulled open. Thank you for your anticipated attention to this matter. Unfortunately, I seem to be unable to attach the photos that I took.
Corrective Action:
UNKNOWN. On July 16, 2021 as I was about to enter my vehicle, I pulled open the driver door, and it scraped across my left calf. It definitely hurt, but I didn't think anything more of it. When I arrived at my destination I noticed a blood spot on my jeans. At that point there wasn't much I could do. So, when I got home (about 3-1/2 hours later) I looked at the wound (certainly not serious), put some disinfectant and a band aid on it. This was not the first time for this to happen. My greater concern is for children who may be standing too close to the vehicle when the door is pulled open. Thank you for your anticipated attention to this matter. Unfortunately, I seem to be unable to attach the photos that I took.
Additional Notes:
UNKNOWN. On July 16, 2021 as I was about to enter my vehicle, I pulled open the driver door, and it scraped across my left calf. It definitely hurt, but I didn't think anything more of it. When I arrived at my destination I noticed a blood spot on my jeans. At that point there wasn't much I could do. So, when I got home (about 3-1/2 hours later) I looked at the wound (certainly not serious), put some disinfectant and a band aid on it. This was not the first time for this to happen. My greater concern is for children who may be standing too close to the vehicle when the door is pulled open. Thank you for your anticipated attention to this matter. Unfortunately, I seem to be unable to attach the photos that I took.
Mfg Campaign: 11425459
Recall Date: Jul 19, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. COVERT CHEVROLET BUICK GMC (702 TX-71, BASTROP, TX 78602) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED THAT 3 OF THE FOUR CYLINDER WAS MISFIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TRADE THE VEHICLE IN ON A NEWER VEHICLE. THE FAILURE MILEAGE WAS 20,560.
Corrective Action:
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. COVERT CHEVROLET BUICK GMC (702 TX-71, BASTROP, TX 78602) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED THAT 3 OF THE FOUR CYLINDER WAS MISFIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TRADE THE VEHICLE IN ON A NEWER VEHICLE. THE FAILURE MILEAGE WAS 20,560.
Additional Notes:
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. COVERT CHEVROLET BUICK GMC (702 TX-71, BASTROP, TX 78602) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED THAT 3 OF THE FOUR CYLINDER WAS MISFIRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TRADE THE VEHICLE IN ON A NEWER VEHICLE. THE FAILURE MILEAGE WAS 20,560.
Mfg Campaign: 11412809
Recall Date: Apr 19, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
FROM NEW THERE WAS A SIGHT BUMP WHEN TAKING OFF FROM STOP AT 15,000 MILES IT HAPPENS ALL THE TIME LIKE SOME ONE TAPPED YOUR BUMPER. IT IS PRONOUNCED AND CONSTANT. AS WELL AS WHEN YOU STOP ON A HILL THE CAR ROLLS BACK LIKE DRIVING A STANDARD MAKING IT DANGEROUS FOR ANYTHING BEHIND YOU. PERSON ANIMAL ITEM. HILL ASSIST DOES NOT WORK. DEALER SAYS NO CODES NOTHING TO FIX. ITS WARRANTEED FOR 60,000 MILES, UNTIL IT BREAKS OR THROWS A CODE.. THIS DOESN'T MAKE IT RIGHT OR SAFE. VERY TERRIFYING WHEN YOU TAKE THE FOOT OFF BREAK AND YOU START ROLLING BACK. AND THE CLUNK / BUMP GETTING LOUDER AND MORE PRONOUNCED IS TERRIFYONG
Corrective Action:
FROM NEW THERE WAS A SIGHT BUMP WHEN TAKING OFF FROM STOP AT 15,000 MILES IT HAPPENS ALL THE TIME LIKE SOME ONE TAPPED YOUR BUMPER. IT IS PRONOUNCED AND CONSTANT. AS WELL AS WHEN YOU STOP ON A HILL THE CAR ROLLS BACK LIKE DRIVING A STANDARD MAKING IT DANGEROUS FOR ANYTHING BEHIND YOU. PERSON ANIMAL ITEM. HILL ASSIST DOES NOT WORK. DEALER SAYS NO CODES NOTHING TO FIX. ITS WARRANTEED FOR 60,000 MILES, UNTIL IT BREAKS OR THROWS A CODE.. THIS DOESN'T MAKE IT RIGHT OR SAFE. VERY TERRIFYING WHEN YOU TAKE THE FOOT OFF BREAK AND YOU START ROLLING BACK. AND THE CLUNK / BUMP GETTING LOUDER AND MORE PRONOUNCED IS TERRIFYONG
Additional Notes:
FROM NEW THERE WAS A SIGHT BUMP WHEN TAKING OFF FROM STOP AT 15,000 MILES IT HAPPENS ALL THE TIME LIKE SOME ONE TAPPED YOUR BUMPER. IT IS PRONOUNCED AND CONSTANT. AS WELL AS WHEN YOU STOP ON A HILL THE CAR ROLLS BACK LIKE DRIVING A STANDARD MAKING IT DANGEROUS FOR ANYTHING BEHIND YOU. PERSON ANIMAL ITEM. HILL ASSIST DOES NOT WORK. DEALER SAYS NO CODES NOTHING TO FIX. ITS WARRANTEED FOR 60,000 MILES, UNTIL IT BREAKS OR THROWS A CODE.. THIS DOESN'T MAKE IT RIGHT OR SAFE. VERY TERRIFYING WHEN YOU TAKE THE FOOT OFF BREAK AND YOU START ROLLING BACK. AND THE CLUNK / BUMP GETTING LOUDER AND MORE PRONOUNCED IS TERRIFYONG
Mfg Campaign: 11404059
Recall Date: Mar 20, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
FROM NEW THERE WAS A SIGHT BUMP WHEN TAKING OFF FROM STOP AT 15,000 MILES IT HAPPENS ALL THE TIME LIKE SOME ONE TAPPED YOUR BUMPER. IT IS PRONOUNCED AND CONSTANT. AS WELL AS WHEN YOU STOP ON A HILL THE CAR ROLLS BACK LIKE DRIVING A STANDARD MAKING IT DANGEROUS FOR ANYTHING BEHIND YOU. PERSON ANIMAL ITEM. HILL ASSIST DOES NOT WORK. DEALER SAYS NO CODES NOTHING TO FIX. ITS WARRANTEED FOR 60,000 MILES, UNTIL IT BREAKS OR THROWS A CODE.. THIS DOESN'T MAKE IT RIGHT OR SAFE. VERY TERRIFYING WHEN YOU TAKE THE FOOT OFF BREAK AND YOU START ROLLING BACK. AND THE CLUNK / BUMP GETTING LOUDER AND MORE PRONOUNCED IS TERRIFYONG
Corrective Action:
FROM NEW THERE WAS A SIGHT BUMP WHEN TAKING OFF FROM STOP AT 15,000 MILES IT HAPPENS ALL THE TIME LIKE SOME ONE TAPPED YOUR BUMPER. IT IS PRONOUNCED AND CONSTANT. AS WELL AS WHEN YOU STOP ON A HILL THE CAR ROLLS BACK LIKE DRIVING A STANDARD MAKING IT DANGEROUS FOR ANYTHING BEHIND YOU. PERSON ANIMAL ITEM. HILL ASSIST DOES NOT WORK. DEALER SAYS NO CODES NOTHING TO FIX. ITS WARRANTEED FOR 60,000 MILES, UNTIL IT BREAKS OR THROWS A CODE.. THIS DOESN'T MAKE IT RIGHT OR SAFE. VERY TERRIFYING WHEN YOU TAKE THE FOOT OFF BREAK AND YOU START ROLLING BACK. AND THE CLUNK / BUMP GETTING LOUDER AND MORE PRONOUNCED IS TERRIFYONG
Additional Notes:
FROM NEW THERE WAS A SIGHT BUMP WHEN TAKING OFF FROM STOP AT 15,000 MILES IT HAPPENS ALL THE TIME LIKE SOME ONE TAPPED YOUR BUMPER. IT IS PRONOUNCED AND CONSTANT. AS WELL AS WHEN YOU STOP ON A HILL THE CAR ROLLS BACK LIKE DRIVING A STANDARD MAKING IT DANGEROUS FOR ANYTHING BEHIND YOU. PERSON ANIMAL ITEM. HILL ASSIST DOES NOT WORK. DEALER SAYS NO CODES NOTHING TO FIX. ITS WARRANTEED FOR 60,000 MILES, UNTIL IT BREAKS OR THROWS A CODE.. THIS DOESN'T MAKE IT RIGHT OR SAFE. VERY TERRIFYING WHEN YOU TAKE THE FOOT OFF BREAK AND YOU START ROLLING BACK. AND THE CLUNK / BUMP GETTING LOUDER AND MORE PRONOUNCED IS TERRIFYONG
Mfg Campaign: 11404059
Recall Date: Mar 20, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN PROBLEM AND THEY REDESIGNED A PART THIS SHOULD BE A RECALL TO ALL CHEVY TRAX IN THE NORTHERN REGION
Corrective Action:
THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN PROBLEM AND THEY REDESIGNED A PART THIS SHOULD BE A RECALL TO ALL CHEVY TRAX IN THE NORTHERN REGION
Additional Notes:
THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN PROBLEM AND THEY REDESIGNED A PART THIS SHOULD BE A RECALL TO ALL CHEVY TRAX IN THE NORTHERN REGION
Mfg Campaign: 11398458
Recall Date: Mar 1, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN PROBLEM AND THEY REDESIGNED A PART THIS SHOULD BE A RECALL TO ALL CHEVY TRAX IN THE NORTHERN REGION
Corrective Action:
THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN PROBLEM AND THEY REDESIGNED A PART THIS SHOULD BE A RECALL TO ALL CHEVY TRAX IN THE NORTHERN REGION
Additional Notes:
THE CAR LOST TURBO POWER, IT WAS IN THERE 3 TIMES AND THE REPAIR WAS NOT CORRECT. THE SERVICE MANAGER AT RON WESTPAHL, DAVID, SAID THERE IS A SERVICE BULLETIN OUT FOR THE IFOR THIS PROBLEM, IT IS A KNOWN PROBLEM IN THE NORTH WITH THE COLD WEATHER THE INVERTER GET CONDENSATION IN THE VEHICLE AND FREEZES. SINCE THE WEATHER HAS TURN WARMER THE CAR NOW RUNS WITH NO CHECK ENGINEER, BUT CHEVY HAS NOW REFUSED TO FIX IT BECAUSE THE CHECK ENGINE LIGHT IS NO LONGER ON. THIS INVERTER HAS BEEN REDESIGNED T O PREVENT THE CONDENSATION. IF THIS IS A KNOWN PROBLEM AND THEY REDESIGNED A PART THIS SHOULD BE A RECALL TO ALL CHEVY TRAX IN THE NORTHERN REGION
Mfg Campaign: 11398458
Recall Date: Mar 1, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WITHIN TWO DAYS OF GETTING THE CAR WITH 7 MILES ON IT, AS SOON AS I GOT OVER ONE HUNDRED MILES, THE CAR TEXTED ME AND SAID THAT I NEED TO GET THE EMISSIONS SERVICED ON THE VEHICLE. LAST TIME I WENT THROUGH THIS WITH KIA... THEY FIXED IT TWICE AND THEN MY ENGINE PRETTY MUCH DIED AND THEY BLAMED ME (ON A 7 YEAR OLD CAR)
Corrective Action:
WITHIN TWO DAYS OF GETTING THE CAR WITH 7 MILES ON IT, AS SOON AS I GOT OVER ONE HUNDRED MILES, THE CAR TEXTED ME AND SAID THAT I NEED TO GET THE EMISSIONS SERVICED ON THE VEHICLE. LAST TIME I WENT THROUGH THIS WITH KIA... THEY FIXED IT TWICE AND THEN MY ENGINE PRETTY MUCH DIED AND THEY BLAMED ME (ON A 7 YEAR OLD CAR)
Additional Notes:
WITHIN TWO DAYS OF GETTING THE CAR WITH 7 MILES ON IT, AS SOON AS I GOT OVER ONE HUNDRED MILES, THE CAR TEXTED ME AND SAID THAT I NEED TO GET THE EMISSIONS SERVICED ON THE VEHICLE. LAST TIME I WENT THROUGH THIS WITH KIA... THEY FIXED IT TWICE AND THEN MY ENGINE PRETTY MUCH DIED AND THEY BLAMED ME (ON A 7 YEAR OLD CAR)
Mfg Campaign: 11378236
Recall Date: Dec 7, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I'M STOPPED AND I TAKE MY FOOT OFF THE BRAKE THE TRANSMISSION SLIPS AND SLAMS INTO GEAR
Corrective Action:
WHEN I'M STOPPED AND I TAKE MY FOOT OFF THE BRAKE THE TRANSMISSION SLIPS AND SLAMS INTO GEAR
Additional Notes:
WHEN I'M STOPPED AND I TAKE MY FOOT OFF THE BRAKE THE TRANSMISSION SLIPS AND SLAMS INTO GEAR
Mfg Campaign: 11366956
Recall Date: Oct 29, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RADIO SCREEN GOES BLACK AND NO BUTTONS WILL WORK NOR THE RADIO WILL NOT SHUT OFF
Corrective Action:
RADIO SCREEN GOES BLACK AND NO BUTTONS WILL WORK NOR THE RADIO WILL NOT SHUT OFF
Additional Notes:
RADIO SCREEN GOES BLACK AND NO BUTTONS WILL WORK NOR THE RADIO WILL NOT SHUT OFF
Mfg Campaign: 11366265
Recall Date: Oct 25, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
Corrective Action:
THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
Additional Notes:
THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
Mfg Campaign: 11361704
Recall Date: Sep 29, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
Corrective Action:
THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
Additional Notes:
THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
Mfg Campaign: 11361704
Recall Date: Sep 29, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
Corrective Action:
THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
Additional Notes:
THERE IS A NOISE IN THE RIGHT PASSENGER DOOR, THE TRANSMISSION JERKS OFTEN WITHOUT GIVING IT GAS, AND THE RADIO SCREEN BLACKED OUT WHEN GOING OVER A RAILROAD TRACK
Mfg Campaign: 11361704
Recall Date: Sep 29, 2020
General Motors, Llc
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT THE PASSENGER'S OCCUPANT DETECTION SYSTEM FAILED TO DETECT A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO EAST HILLS CHEVROLET OF DOUGLASTON (240-02 NORTHERN BLVD, QUEENS, NY 11362) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SENSOR WAS INSTALLED TO MANUFACTURER'S SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 518.
Corrective Action:
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT THE PASSENGER'S OCCUPANT DETECTION SYSTEM FAILED TO DETECT A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO EAST HILLS CHEVROLET OF DOUGLASTON (240-02 NORTHERN BLVD, QUEENS, NY 11362) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SENSOR WAS INSTALLED TO MANUFACTURER'S SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 518.
Additional Notes:
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT THE PASSENGER'S OCCUPANT DETECTION SYSTEM FAILED TO DETECT A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS TAKEN TO EAST HILLS CHEVROLET OF DOUGLASTON (240-02 NORTHERN BLVD, QUEENS, NY 11362) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SENSOR WAS INSTALLED TO MANUFACTURER'S SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 518.
Mfg Campaign: 11339737
Recall Date: Jul 16, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION SLIPPED AND INADVERTENTLY CHANGED GEARS WHILE THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO (BENNETT CHEVROLET DEALER, (6721 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (609) 641-0444) TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DEDUCE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 13.
Corrective Action:
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION SLIPPED AND INADVERTENTLY CHANGED GEARS WHILE THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO (BENNETT CHEVROLET DEALER, (6721 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (609) 641-0444) TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DEDUCE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 13.
Additional Notes:
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION SLIPPED AND INADVERTENTLY CHANGED GEARS WHILE THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO (BENNETT CHEVROLET DEALER, (6721 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (609) 641-0444) TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DEDUCE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 13.
Mfg Campaign: 11306755
Recall Date: Feb 3, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE TO BRAKE AND SHIFT BACK TO DRIVE. THE CONTACT STATED LATER TESTED THE SHIFTER WHILE PARKED IN DRIVEWAY, WAS ABLE TO SHIFT FROM DRIVE TO NEUTRAL WITH A LIGHT TOUCH. THE VEHICLE WAS TAKEN TO BICAL CHEVROLET OF VALLEY STREAM (709 W MERRICK RD, VALLEY STREAM, NY 11580) WHERE NO FAILURE WAS DIAGNOSED AND WAS INFORMED ALL VEHICLES WERE DESIGNED THAT WAY. THE MANUFACTURER WAS NOTIFIED, A CASE WAS OPENED AND AWAITING A RETURN CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 900.
Corrective Action:
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE TO BRAKE AND SHIFT BACK TO DRIVE. THE CONTACT STATED LATER TESTED THE SHIFTER WHILE PARKED IN DRIVEWAY, WAS ABLE TO SHIFT FROM DRIVE TO NEUTRAL WITH A LIGHT TOUCH. THE VEHICLE WAS TAKEN TO BICAL CHEVROLET OF VALLEY STREAM (709 W MERRICK RD, VALLEY STREAM, NY 11580) WHERE NO FAILURE WAS DIAGNOSED AND WAS INFORMED ALL VEHICLES WERE DESIGNED THAT WAY. THE MANUFACTURER WAS NOTIFIED, A CASE WAS OPENED AND AWAITING A RETURN CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 900.
Additional Notes:
TL* THE CONTACT OWNS A 2020 CHEVROLET TRAX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE TO BRAKE AND SHIFT BACK TO DRIVE. THE CONTACT STATED LATER TESTED THE SHIFTER WHILE PARKED IN DRIVEWAY, WAS ABLE TO SHIFT FROM DRIVE TO NEUTRAL WITH A LIGHT TOUCH. THE VEHICLE WAS TAKEN TO BICAL CHEVROLET OF VALLEY STREAM (709 W MERRICK RD, VALLEY STREAM, NY 11580) WHERE NO FAILURE WAS DIAGNOSED AND WAS INFORMED ALL VEHICLES WERE DESIGNED THAT WAY. THE MANUFACTURER WAS NOTIFIED, A CASE WAS OPENED AND AWAITING A RETURN CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 900.
Mfg Campaign: 11301645
Recall Date: Jan 24, 2020
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