CHEVROLET TRAX 2024

Complete listing of complaints and recalls for this vehicle

129
Complaints
1
Recalls

Complaints & Recalls

129 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 23V744000 SAFETY RECALL
60.2K Vehicles Affected
Recall Date: Nov 6, 2023
Safety Issue:

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Potential Risk:
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
FREE Recall Solution:
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: A232424320
Notice Date: Dec 4, 2023
Recall Date: Nov 6, 2023

Consumer Complaints

129 Complaints
General Motors, Llc
Campaign: 11531393 Other
Jul 10, 2023
Defect Description:

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Potential Consequences:

The contact owns a 2024 Chevrolet Trax. The contact stated that while activating the air conditioner, the front windshield fogged up impairing his vision. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was an excessive amount of condensation while activating the HVAC system. The vehicle was not repaired. The contact was informed by the dealer that the failure had been reported by other Chevrolet Trax owners. The manufacturer was made aware of the failure. The failure mileage was approximately 200.

Corrective Action:

The contact owns a 2024 Chevrolet Trax. The contact stated that while activating the air conditioner, the front windshield fogged up impairing his vision. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was an excessive amount of condensation while activating the HVAC system. The vehicle was not repaired. The contact was informed by the dealer that the failure had been reported by other Chevrolet Trax owners. The manufacturer was made aware of the failure. The failure mileage was approximately 200.

Additional Notes:

The contact owns a 2024 Chevrolet Trax. The contact stated that while activating the air conditioner, the front windshield fogged up impairing his vision. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was an excessive amount of condensation while activating the HVAC system. The vehicle was not repaired. The contact was informed by the dealer that the failure had been reported by other Chevrolet Trax owners. The manufacturer was made aware of the failure. The failure mileage was approximately 200.

Manufacturer: CHEVROLET
Mfg Campaign: 11531393
Notice Date: Jul 10, 2023
Recall Date: Jul 10, 2023
General Motors, Llc
Campaign: 11528601 Other
Jun 23, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The vehicle Driver Side window intermittently does not function.

Corrective Action:

The vehicle Driver Side window intermittently does not function.

Additional Notes:

The vehicle Driver Side window intermittently does not function.

Manufacturer: CHEVROLET
Mfg Campaign: 11528601
Notice Date: Jun 23, 2023
Recall Date: Jun 23, 2023
General Motors, Llc
Campaign: 11528601 Other
Jun 23, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The vehicle Driver Side window intermittently does not function.

Corrective Action:

The vehicle Driver Side window intermittently does not function.

Additional Notes:

The vehicle Driver Side window intermittently does not function.

Manufacturer: CHEVROLET
Mfg Campaign: 11528601
Notice Date: Jun 23, 2023
Recall Date: Jun 23, 2023
General Motors, Llc
Campaign: 11524379 Other
4 Vehicles Affected
May 30, 2023
Defect Description:

AIR BAGS

Potential Consequences:

I was in a car accident where all of my airbags deployed. The seat airbag deployed, and the deflation vents were facing me. It melted my polyester shirt into me and burned my the skin across my ribs on my left side (nearest to the door). I was not aware of the location of the vents in the airbag until during the accident. This could be an issue for shorter people, who might have the airbags deploy closer to their face. I went to the hospital for the pain I was feeling in my ribs and difficulty breathing (some of which came from this airbag).

Corrective Action:

I was in a car accident where all of my airbags deployed. The seat airbag deployed, and the deflation vents were facing me. It melted my polyester shirt into me and burned my the skin across my ribs on my left side (nearest to the door). I was not aware of the location of the vents in the airbag until during the accident. This could be an issue for shorter people, who might have the airbags deploy closer to their face. I went to the hospital for the pain I was feeling in my ribs and difficulty breathing (some of which came from this airbag).

Additional Notes:

I was in a car accident where all of my airbags deployed. The seat airbag deployed, and the deflation vents were facing me. It melted my polyester shirt into me and burned my the skin across my ribs on my left side (nearest to the door). I was not aware of the location of the vents in the airbag until during the accident. This could be an issue for shorter people, who might have the airbags deploy closer to their face. I went to the hospital for the pain I was feeling in my ribs and difficulty breathing (some of which came from this airbag).

Manufacturer: CHEVROLET
Mfg Campaign: 11524379
Notice Date: May 30, 2023
Recall Date: May 30, 2023
General Motors, Llc
Campaign: 11523150 Other
May 22, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide open in front of me).

Corrective Action:

Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide open in front of me).

Additional Notes:

Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide open in front of me).

Manufacturer: CHEVROLET
Mfg Campaign: 11523150
Notice Date: May 22, 2023
Recall Date: May 22, 2023
General Motors, Llc
Campaign: 11523150 Other
May 22, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide open in front of me).

Corrective Action:

Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide open in front of me).

Additional Notes:

Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide open in front of me).

Manufacturer: CHEVROLET
Mfg Campaign: 11523150
Notice Date: May 22, 2023
Recall Date: May 22, 2023
General Motors, Llc
Campaign: 11523150 Other
May 22, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide open in front of me).

Corrective Action:

Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide open in front of me).

Additional Notes:

Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide open in front of me).

Manufacturer: CHEVROLET
Mfg Campaign: 11523150
Notice Date: May 22, 2023
Recall Date: May 22, 2023
General Motors, Llc
Campaign: 11519955 Other
May 2, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 579.

Corrective Action:

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 579.

Additional Notes:

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 579.

Manufacturer: CHEVROLET
Mfg Campaign: 11519955
Notice Date: May 2, 2023
Recall Date: May 2, 2023
General Motors, Llc
Campaign: 11519955 Other
May 2, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 579.

Corrective Action:

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 579.

Additional Notes:

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 579.

Manufacturer: CHEVROLET
Mfg Campaign: 11519955
Notice Date: May 2, 2023
Recall Date: May 2, 2023

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