Complaints & Recalls
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Component or System Involved: The rear passenger-side seatbelt (right side from the driver’s view) on my 2017 Chevy Volt Premier malfunctioned. Specifically, the automatic locking retractor (ALR) mechanism failed and would not release tension, even after fully retracting the strap. The cut portion of the seatbelt is still in my possession and can be made available for inspection upon request. Safety Risk: This failure posed a serious safety risk. The seatbelt had been secured around a child car seat base, and once it locked, it would not release. After more than 30 minutes of troubleshooting — including fully retracting the belt and manually pressing the emergency release button inside the seat — it still would not disengage. The car seat base could not be repositioned or removed safely, which would have compromised the proper installation of a child safety seat. With no other option to ensure safe transport, I was forced to cut the seatbelt free. The problem has not yet been reproduced or officially diagnosed by a dealer or independent service center. I have not yet reported it to GM or visited a dealership, but I plan to do so soon. The component has not been inspected by the manufacturer, police, or insurance representatives at this time. However, this closely mirrors recall 18V673000, especially since that recall affected Volt models 2018-2019 and mine is a 2017. There were no warning lamps, dashboard messages, or advance symptoms before the failure occurred. The seatbelt functioned normally until it was engaged with the car seat, at which point the retractor locked and failed to release.
Corrective Action:
Component or System Involved: The rear passenger-side seatbelt (right side from the driver’s view) on my 2017 Chevy Volt Premier malfunctioned. Specifically, the automatic locking retractor (ALR) mechanism failed and would not release tension, even after fully retracting the strap. The cut portion of the seatbelt is still in my possession and can be made available for inspection upon request. Safety Risk: This failure posed a serious safety risk. The seatbelt had been secured around a child car seat base, and once it locked, it would not release. After more than 30 minutes of troubleshooting — including fully retracting the belt and manually pressing the emergency release button inside the seat — it still would not disengage. The car seat base could not be repositioned or removed safely, which would have compromised the proper installation of a child safety seat. With no other option to ensure safe transport, I was forced to cut the seatbelt free. The problem has not yet been reproduced or officially diagnosed by a dealer or independent service center. I have not yet reported it to GM or visited a dealership, but I plan to do so soon. The component has not been inspected by the manufacturer, police, or insurance representatives at this time. However, this closely mirrors recall 18V673000, especially since that recall affected Volt models 2018-2019 and mine is a 2017. There were no warning lamps, dashboard messages, or advance symptoms before the failure occurred. The seatbelt functioned normally until it was engaged with the car seat, at which point the retractor locked and failed to release.
Additional Notes:
Component or System Involved: The rear passenger-side seatbelt (right side from the driver’s view) on my 2017 Chevy Volt Premier malfunctioned. Specifically, the automatic locking retractor (ALR) mechanism failed and would not release tension, even after fully retracting the strap. The cut portion of the seatbelt is still in my possession and can be made available for inspection upon request. Safety Risk: This failure posed a serious safety risk. The seatbelt had been secured around a child car seat base, and once it locked, it would not release. After more than 30 minutes of troubleshooting — including fully retracting the belt and manually pressing the emergency release button inside the seat — it still would not disengage. The car seat base could not be repositioned or removed safely, which would have compromised the proper installation of a child safety seat. With no other option to ensure safe transport, I was forced to cut the seatbelt free. The problem has not yet been reproduced or officially diagnosed by a dealer or independent service center. I have not yet reported it to GM or visited a dealership, but I plan to do so soon. The component has not been inspected by the manufacturer, police, or insurance representatives at this time. However, this closely mirrors recall 18V673000, especially since that recall affected Volt models 2018-2019 and mine is a 2017. There were no warning lamps, dashboard messages, or advance symptoms before the failure occurred. The seatbelt functioned normally until it was engaged with the car seat, at which point the retractor locked and failed to release.
Mfg Campaign: 11677432
Recall Date: Jul 31, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated while attempting to turn off the vehicle, the vehicle failed to respond as needed while shifted into park(P). The contact manipulated the gear shifter until park(P) was recognized and the vehicle turned off. No warning light was illuminated. The contact stated that an appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 114,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated while attempting to turn off the vehicle, the vehicle failed to respond as needed while shifted into park(P). The contact manipulated the gear shifter until park(P) was recognized and the vehicle turned off. No warning light was illuminated. The contact stated that an appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 114,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated while attempting to turn off the vehicle, the vehicle failed to respond as needed while shifted into park(P). The contact manipulated the gear shifter until park(P) was recognized and the vehicle turned off. No warning light was illuminated. The contact stated that an appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 114,000.
Mfg Campaign: 11672431
Recall Date: Jul 10, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle: 2017 Chevrolet Volt Purchased: March 2017, new from Quality Chevrolet, Escondido, CA I am reporting a persistent and worsening issue with the “Shift to Park” system in my 2017 Chevy Volt. The problem began approximately three months after purchase (mid-2017) and has continued to worsen over time. Initially, the issue occurred intermittently, but it now happens every time I attempt to turn off the vehicle. The vehicle fails to recognize that it is in Park, displaying a “Shift to Park” message on the dashboard even when the gear selector is correctly positioned. This prevents the car from shutting off properly and poses a safety and battery drain risk. I brought the vehicle to Quality Chevrolet for service on the following dates: June 2017 April 2018 August 2020 Despite these visits, the dealership failed to diagnose or resolve the issue. On July 9, 2025, I returned to the same dealership, and they finally diagnosed the problem as a faulty jumper harness and switch contact, quoting $586 plus tax for the repair. I requested a goodwill repair from GM, given that the issue began within the warranty period and has been ongoing for years, but my request was denied. This is a known and widespread issue affecting many GM vehicles, and I believe it represents a design or manufacturing defect that should be subject to a recall or broader investigation. I am requesting that NHTSA investigate this issue further to ensure consumer safety and accountability.
Corrective Action:
Vehicle: 2017 Chevrolet Volt Purchased: March 2017, new from Quality Chevrolet, Escondido, CA I am reporting a persistent and worsening issue with the “Shift to Park” system in my 2017 Chevy Volt. The problem began approximately three months after purchase (mid-2017) and has continued to worsen over time. Initially, the issue occurred intermittently, but it now happens every time I attempt to turn off the vehicle. The vehicle fails to recognize that it is in Park, displaying a “Shift to Park” message on the dashboard even when the gear selector is correctly positioned. This prevents the car from shutting off properly and poses a safety and battery drain risk. I brought the vehicle to Quality Chevrolet for service on the following dates: June 2017 April 2018 August 2020 Despite these visits, the dealership failed to diagnose or resolve the issue. On July 9, 2025, I returned to the same dealership, and they finally diagnosed the problem as a faulty jumper harness and switch contact, quoting $586 plus tax for the repair. I requested a goodwill repair from GM, given that the issue began within the warranty period and has been ongoing for years, but my request was denied. This is a known and widespread issue affecting many GM vehicles, and I believe it represents a design or manufacturing defect that should be subject to a recall or broader investigation. I am requesting that NHTSA investigate this issue further to ensure consumer safety and accountability.
Additional Notes:
Vehicle: 2017 Chevrolet Volt Purchased: March 2017, new from Quality Chevrolet, Escondido, CA I am reporting a persistent and worsening issue with the “Shift to Park” system in my 2017 Chevy Volt. The problem began approximately three months after purchase (mid-2017) and has continued to worsen over time. Initially, the issue occurred intermittently, but it now happens every time I attempt to turn off the vehicle. The vehicle fails to recognize that it is in Park, displaying a “Shift to Park” message on the dashboard even when the gear selector is correctly positioned. This prevents the car from shutting off properly and poses a safety and battery drain risk. I brought the vehicle to Quality Chevrolet for service on the following dates: June 2017 April 2018 August 2020 Despite these visits, the dealership failed to diagnose or resolve the issue. On July 9, 2025, I returned to the same dealership, and they finally diagnosed the problem as a faulty jumper harness and switch contact, quoting $586 plus tax for the repair. I requested a goodwill repair from GM, given that the issue began within the warranty period and has been ongoing for years, but my request was denied. This is a known and widespread issue affecting many GM vehicles, and I believe it represents a design or manufacturing defect that should be subject to a recall or broader investigation. I am requesting that NHTSA investigate this issue further to ensure consumer safety and accountability.
Mfg Campaign: 11672449
Recall Date: Jul 10, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle: 2017 Chevrolet Volt Purchased: March 2017, new from Quality Chevrolet, Escondido, CA I am reporting a persistent and worsening issue with the “Shift to Park” system in my 2017 Chevy Volt. The problem began approximately three months after purchase (mid-2017) and has continued to worsen over time. Initially, the issue occurred intermittently, but it now happens every time I attempt to turn off the vehicle. The vehicle fails to recognize that it is in Park, displaying a “Shift to Park” message on the dashboard even when the gear selector is correctly positioned. This prevents the car from shutting off properly and poses a safety and battery drain risk. I brought the vehicle to Quality Chevrolet for service on the following dates: June 2017 April 2018 August 2020 Despite these visits, the dealership failed to diagnose or resolve the issue. On July 9, 2025, I returned to the same dealership, and they finally diagnosed the problem as a faulty jumper harness and switch contact, quoting $586 plus tax for the repair. I requested a goodwill repair from GM, given that the issue began within the warranty period and has been ongoing for years, but my request was denied. This is a known and widespread issue affecting many GM vehicles, and I believe it represents a design or manufacturing defect that should be subject to a recall or broader investigation. I am requesting that NHTSA investigate this issue further to ensure consumer safety and accountability.
Corrective Action:
Vehicle: 2017 Chevrolet Volt Purchased: March 2017, new from Quality Chevrolet, Escondido, CA I am reporting a persistent and worsening issue with the “Shift to Park” system in my 2017 Chevy Volt. The problem began approximately three months after purchase (mid-2017) and has continued to worsen over time. Initially, the issue occurred intermittently, but it now happens every time I attempt to turn off the vehicle. The vehicle fails to recognize that it is in Park, displaying a “Shift to Park” message on the dashboard even when the gear selector is correctly positioned. This prevents the car from shutting off properly and poses a safety and battery drain risk. I brought the vehicle to Quality Chevrolet for service on the following dates: June 2017 April 2018 August 2020 Despite these visits, the dealership failed to diagnose or resolve the issue. On July 9, 2025, I returned to the same dealership, and they finally diagnosed the problem as a faulty jumper harness and switch contact, quoting $586 plus tax for the repair. I requested a goodwill repair from GM, given that the issue began within the warranty period and has been ongoing for years, but my request was denied. This is a known and widespread issue affecting many GM vehicles, and I believe it represents a design or manufacturing defect that should be subject to a recall or broader investigation. I am requesting that NHTSA investigate this issue further to ensure consumer safety and accountability.
Additional Notes:
Vehicle: 2017 Chevrolet Volt Purchased: March 2017, new from Quality Chevrolet, Escondido, CA I am reporting a persistent and worsening issue with the “Shift to Park” system in my 2017 Chevy Volt. The problem began approximately three months after purchase (mid-2017) and has continued to worsen over time. Initially, the issue occurred intermittently, but it now happens every time I attempt to turn off the vehicle. The vehicle fails to recognize that it is in Park, displaying a “Shift to Park” message on the dashboard even when the gear selector is correctly positioned. This prevents the car from shutting off properly and poses a safety and battery drain risk. I brought the vehicle to Quality Chevrolet for service on the following dates: June 2017 April 2018 August 2020 Despite these visits, the dealership failed to diagnose or resolve the issue. On July 9, 2025, I returned to the same dealership, and they finally diagnosed the problem as a faulty jumper harness and switch contact, quoting $586 plus tax for the repair. I requested a goodwill repair from GM, given that the issue began within the warranty period and has been ongoing for years, but my request was denied. This is a known and widespread issue affecting many GM vehicles, and I believe it represents a design or manufacturing defect that should be subject to a recall or broader investigation. I am requesting that NHTSA investigate this issue further to ensure consumer safety and accountability.
Mfg Campaign: 11672449
Recall Date: Jul 10, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle: 2017 Chevrolet Volt Purchased: March 2017, new from Quality Chevrolet, Escondido, CA I am reporting a persistent and worsening issue with the “Shift to Park” system in my 2017 Chevy Volt. The problem began approximately three months after purchase (mid-2017) and has continued to worsen over time. Initially, the issue occurred intermittently, but it now happens every time I attempt to turn off the vehicle. The vehicle fails to recognize that it is in Park, displaying a “Shift to Park” message on the dashboard even when the gear selector is correctly positioned. This prevents the car from shutting off properly and poses a safety and battery drain risk. I brought the vehicle to Quality Chevrolet for service on the following dates: June 2017 April 2018 August 2020 Despite these visits, the dealership failed to diagnose or resolve the issue. On July 9, 2025, I returned to the same dealership, and they finally diagnosed the problem as a faulty jumper harness and switch contact, quoting $586 plus tax for the repair. I requested a goodwill repair from GM, given that the issue began within the warranty period and has been ongoing for years, but my request was denied. This is a known and widespread issue affecting many GM vehicles, and I believe it represents a design or manufacturing defect that should be subject to a recall or broader investigation. I am requesting that NHTSA investigate this issue further to ensure consumer safety and accountability.
Corrective Action:
Vehicle: 2017 Chevrolet Volt Purchased: March 2017, new from Quality Chevrolet, Escondido, CA I am reporting a persistent and worsening issue with the “Shift to Park” system in my 2017 Chevy Volt. The problem began approximately three months after purchase (mid-2017) and has continued to worsen over time. Initially, the issue occurred intermittently, but it now happens every time I attempt to turn off the vehicle. The vehicle fails to recognize that it is in Park, displaying a “Shift to Park” message on the dashboard even when the gear selector is correctly positioned. This prevents the car from shutting off properly and poses a safety and battery drain risk. I brought the vehicle to Quality Chevrolet for service on the following dates: June 2017 April 2018 August 2020 Despite these visits, the dealership failed to diagnose or resolve the issue. On July 9, 2025, I returned to the same dealership, and they finally diagnosed the problem as a faulty jumper harness and switch contact, quoting $586 plus tax for the repair. I requested a goodwill repair from GM, given that the issue began within the warranty period and has been ongoing for years, but my request was denied. This is a known and widespread issue affecting many GM vehicles, and I believe it represents a design or manufacturing defect that should be subject to a recall or broader investigation. I am requesting that NHTSA investigate this issue further to ensure consumer safety and accountability.
Additional Notes:
Vehicle: 2017 Chevrolet Volt Purchased: March 2017, new from Quality Chevrolet, Escondido, CA I am reporting a persistent and worsening issue with the “Shift to Park” system in my 2017 Chevy Volt. The problem began approximately three months after purchase (mid-2017) and has continued to worsen over time. Initially, the issue occurred intermittently, but it now happens every time I attempt to turn off the vehicle. The vehicle fails to recognize that it is in Park, displaying a “Shift to Park” message on the dashboard even when the gear selector is correctly positioned. This prevents the car from shutting off properly and poses a safety and battery drain risk. I brought the vehicle to Quality Chevrolet for service on the following dates: June 2017 April 2018 August 2020 Despite these visits, the dealership failed to diagnose or resolve the issue. On July 9, 2025, I returned to the same dealership, and they finally diagnosed the problem as a faulty jumper harness and switch contact, quoting $586 plus tax for the repair. I requested a goodwill repair from GM, given that the issue began within the warranty period and has been ongoing for years, but my request was denied. This is a known and widespread issue affecting many GM vehicles, and I believe it represents a design or manufacturing defect that should be subject to a recall or broader investigation. I am requesting that NHTSA investigate this issue further to ensure consumer safety and accountability.
Mfg Campaign: 11672449
Recall Date: Jul 10, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated that after arriving at the destination and moving the shifter into park(P), the message "Shift to Park" was displayed. The contact became aware that with the message displayed the vehicle would not start. The contact disconnected and reconnected the 12-Volt battery to reset the system, enabling the vehicle to start. The contact stated that after starting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Battery Energy Control Module. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated that after arriving at the destination and moving the shifter into park(P), the message "Shift to Park" was displayed. The contact became aware that with the message displayed the vehicle would not start. The contact disconnected and reconnected the 12-Volt battery to reset the system, enabling the vehicle to start. The contact stated that after starting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Battery Energy Control Module. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated that after arriving at the destination and moving the shifter into park(P), the message "Shift to Park" was displayed. The contact became aware that with the message displayed the vehicle would not start. The contact disconnected and reconnected the 12-Volt battery to reset the system, enabling the vehicle to start. The contact stated that after starting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Battery Energy Control Module. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Mfg Campaign: 11670831
Recall Date: Jul 2, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated that after arriving at the destination and moving the shifter into park(P), the message "Shift to Park" was displayed. The contact became aware that with the message displayed the vehicle would not start. The contact disconnected and reconnected the 12-Volt battery to reset the system, enabling the vehicle to start. The contact stated that after starting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Battery Energy Control Module. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated that after arriving at the destination and moving the shifter into park(P), the message "Shift to Park" was displayed. The contact became aware that with the message displayed the vehicle would not start. The contact disconnected and reconnected the 12-Volt battery to reset the system, enabling the vehicle to start. The contact stated that after starting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Battery Energy Control Module. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated that after arriving at the destination and moving the shifter into park(P), the message "Shift to Park" was displayed. The contact became aware that with the message displayed the vehicle would not start. The contact disconnected and reconnected the 12-Volt battery to reset the system, enabling the vehicle to start. The contact stated that after starting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Battery Energy Control Module. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Mfg Campaign: 11670831
Recall Date: Jul 2, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Portion message car stalled on hey
Corrective Action:
Portion message car stalled on hey
Additional Notes:
Portion message car stalled on hey
Mfg Campaign: 11670250
Recall Date: Jun 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Portion message car stalled on hey
Corrective Action:
Portion message car stalled on hey
Additional Notes:
Portion message car stalled on hey
Mfg Campaign: 11670250
Recall Date: Jun 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
EGR Valve stop functioning, which caused Service not available engine check light on. This is a hybrid plugin, when battery is low, it is dangerous is Gas Engine not functioning. This EGR Valve is super expensive, the fix (Parts and Labor) is over $3300. The car milage was only a little over 58800 miles. Without getting this repaired, the emission inspection will not be passed in Virginia.
Corrective Action:
EGR Valve stop functioning, which caused Service not available engine check light on. This is a hybrid plugin, when battery is low, it is dangerous is Gas Engine not functioning. This EGR Valve is super expensive, the fix (Parts and Labor) is over $3300. The car milage was only a little over 58800 miles. Without getting this repaired, the emission inspection will not be passed in Virginia.
Additional Notes:
EGR Valve stop functioning, which caused Service not available engine check light on. This is a hybrid plugin, when battery is low, it is dangerous is Gas Engine not functioning. This EGR Valve is super expensive, the fix (Parts and Labor) is over $3300. The car milage was only a little over 58800 miles. Without getting this repaired, the emission inspection will not be passed in Virginia.
Mfg Campaign: 11669995
Recall Date: Jun 28, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My experience required me to tow my 2017 Chevy Volt from a parking garage, where the BECM died, to 2 different dealerships back and forth to my home. I have been charged over $1,000 in towing and diagnostics at my local dealerships. As usual they informed that I need a new $10k battery. I did my own research and the error codes (U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 and P1E00) clearly indicate that my BECM failed. I was able to check the health and status of the traction battery and it functioning correctly. On my 3rd trip to my local dealership service department with the Special Coverage Program N232432680 in hand, the dealership informed me that yes my BCM had failed and there was a Special Coverage Program for 2016-2019 Chevy Volts, but that MY VIN NUMBER WAS NOT COVERED. There were a limited number of VINS that received warranty extensions for BECM, but mine was not.
Corrective Action:
My experience required me to tow my 2017 Chevy Volt from a parking garage, where the BECM died, to 2 different dealerships back and forth to my home. I have been charged over $1,000 in towing and diagnostics at my local dealerships. As usual they informed that I need a new $10k battery. I did my own research and the error codes (U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 and P1E00) clearly indicate that my BECM failed. I was able to check the health and status of the traction battery and it functioning correctly. On my 3rd trip to my local dealership service department with the Special Coverage Program N232432680 in hand, the dealership informed me that yes my BCM had failed and there was a Special Coverage Program for 2016-2019 Chevy Volts, but that MY VIN NUMBER WAS NOT COVERED. There were a limited number of VINS that received warranty extensions for BECM, but mine was not.
Additional Notes:
My experience required me to tow my 2017 Chevy Volt from a parking garage, where the BECM died, to 2 different dealerships back and forth to my home. I have been charged over $1,000 in towing and diagnostics at my local dealerships. As usual they informed that I need a new $10k battery. I did my own research and the error codes (U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 and P1E00) clearly indicate that my BECM failed. I was able to check the health and status of the traction battery and it functioning correctly. On my 3rd trip to my local dealership service department with the Special Coverage Program N232432680 in hand, the dealership informed me that yes my BCM had failed and there was a Special Coverage Program for 2016-2019 Chevy Volts, but that MY VIN NUMBER WAS NOT COVERED. There were a limited number of VINS that received warranty extensions for BECM, but mine was not.
Mfg Campaign: 11669821
Recall Date: Jun 27, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My experience required me to tow my 2017 Chevy Volt from a parking garage, where the BECM died, to 2 different dealerships back and forth to my home. I have been charged over $1,000 in towing and diagnostics at my local dealerships. As usual they informed that I need a new $10k battery. I did my own research and the error codes (U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 and P1E00) clearly indicate that my BECM failed. I was able to check the health and status of the traction battery and it functioning correctly. On my 3rd trip to my local dealership service department with the Special Coverage Program N232432680 in hand, the dealership informed me that yes my BCM had failed and there was a Special Coverage Program for 2016-2019 Chevy Volts, but that MY VIN NUMBER WAS NOT COVERED. There were a limited number of VINS that received warranty extensions for BECM, but mine was not.
Corrective Action:
My experience required me to tow my 2017 Chevy Volt from a parking garage, where the BECM died, to 2 different dealerships back and forth to my home. I have been charged over $1,000 in towing and diagnostics at my local dealerships. As usual they informed that I need a new $10k battery. I did my own research and the error codes (U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 and P1E00) clearly indicate that my BECM failed. I was able to check the health and status of the traction battery and it functioning correctly. On my 3rd trip to my local dealership service department with the Special Coverage Program N232432680 in hand, the dealership informed me that yes my BCM had failed and there was a Special Coverage Program for 2016-2019 Chevy Volts, but that MY VIN NUMBER WAS NOT COVERED. There were a limited number of VINS that received warranty extensions for BECM, but mine was not.
Additional Notes:
My experience required me to tow my 2017 Chevy Volt from a parking garage, where the BECM died, to 2 different dealerships back and forth to my home. I have been charged over $1,000 in towing and diagnostics at my local dealerships. As usual they informed that I need a new $10k battery. I did my own research and the error codes (U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 and P1E00) clearly indicate that my BECM failed. I was able to check the health and status of the traction battery and it functioning correctly. On my 3rd trip to my local dealership service department with the Special Coverage Program N232432680 in hand, the dealership informed me that yes my BCM had failed and there was a Special Coverage Program for 2016-2019 Chevy Volts, but that MY VIN NUMBER WAS NOT COVERED. There were a limited number of VINS that received warranty extensions for BECM, but mine was not.
Mfg Campaign: 11669821
Recall Date: Jun 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My experience required me to tow my 2017 Chevy Volt from a parking garage, where the BECM died, to 2 different dealerships back and forth to my home. I have been charged over $1,000 in towing and diagnostics at my local dealerships. As usual they informed that I need a new $10k battery. I did my own research and the error codes (U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 and P1E00) clearly indicate that my BECM failed. I was able to check the health and status of the traction battery and it functioning correctly. On my 3rd trip to my local dealership service department with the Special Coverage Program N232432680 in hand, the dealership informed me that yes my BCM had failed and there was a Special Coverage Program for 2016-2019 Chevy Volts, but that MY VIN NUMBER WAS NOT COVERED. There were a limited number of VINS that received warranty extensions for BECM, but mine was not.
Corrective Action:
My experience required me to tow my 2017 Chevy Volt from a parking garage, where the BECM died, to 2 different dealerships back and forth to my home. I have been charged over $1,000 in towing and diagnostics at my local dealerships. As usual they informed that I need a new $10k battery. I did my own research and the error codes (U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 and P1E00) clearly indicate that my BECM failed. I was able to check the health and status of the traction battery and it functioning correctly. On my 3rd trip to my local dealership service department with the Special Coverage Program N232432680 in hand, the dealership informed me that yes my BCM had failed and there was a Special Coverage Program for 2016-2019 Chevy Volts, but that MY VIN NUMBER WAS NOT COVERED. There were a limited number of VINS that received warranty extensions for BECM, but mine was not.
Additional Notes:
My experience required me to tow my 2017 Chevy Volt from a parking garage, where the BECM died, to 2 different dealerships back and forth to my home. I have been charged over $1,000 in towing and diagnostics at my local dealerships. As usual they informed that I need a new $10k battery. I did my own research and the error codes (U2603, U2604, U2605, U2606, U2617, U2618, U2619, U2620, U2621, U2622, U2623, U2624 and P1E00) clearly indicate that my BECM failed. I was able to check the health and status of the traction battery and it functioning correctly. On my 3rd trip to my local dealership service department with the Special Coverage Program N232432680 in hand, the dealership informed me that yes my BCM had failed and there was a Special Coverage Program for 2016-2019 Chevy Volts, but that MY VIN NUMBER WAS NOT COVERED. There were a limited number of VINS that received warranty extensions for BECM, but mine was not.
Mfg Campaign: 11669821
Recall Date: Jun 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated that upon arriving to his destination and moving the shift lever into park(P), the warning message " Shift to Park" was displayed, preventing the vehicle from turning off. There was no warning light illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the gear position sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-NA-206. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated that upon arriving to his destination and moving the shift lever into park(P), the warning message " Shift to Park" was displayed, preventing the vehicle from turning off. There was no warning light illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the gear position sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-NA-206. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated that upon arriving to his destination and moving the shift lever into park(P), the warning message " Shift to Park" was displayed, preventing the vehicle from turning off. There was no warning light illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the gear position sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 19-NA-206. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 85,000.
Mfg Campaign: 11668159
Recall Date: Jun 20, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving on interstate doing 65 and suddenly warning pops up and car dies immediately. I was lucky to get over to the edge and not wreck or cause an accident. Found that the 12 volt battery was not being charged without warning until failure. Found a 15 amp fuse blown in the high voltage relay module.
Corrective Action:
Driving on interstate doing 65 and suddenly warning pops up and car dies immediately. I was lucky to get over to the edge and not wreck or cause an accident. Found that the 12 volt battery was not being charged without warning until failure. Found a 15 amp fuse blown in the high voltage relay module.
Additional Notes:
Driving on interstate doing 65 and suddenly warning pops up and car dies immediately. I was lucky to get over to the edge and not wreck or cause an accident. Found that the 12 volt battery was not being charged without warning until failure. Found a 15 amp fuse blown in the high voltage relay module.
Mfg Campaign: 11666946
Recall Date: Jun 14, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving on interstate doing 65 and suddenly warning pops up and car dies immediately. I was lucky to get over to the edge and not wreck or cause an accident. Found that the 12 volt battery was not being charged without warning until failure. Found a 15 amp fuse blown in the high voltage relay module.
Corrective Action:
Driving on interstate doing 65 and suddenly warning pops up and car dies immediately. I was lucky to get over to the edge and not wreck or cause an accident. Found that the 12 volt battery was not being charged without warning until failure. Found a 15 amp fuse blown in the high voltage relay module.
Additional Notes:
Driving on interstate doing 65 and suddenly warning pops up and car dies immediately. I was lucky to get over to the edge and not wreck or cause an accident. Found that the 12 volt battery was not being charged without warning until failure. Found a 15 amp fuse blown in the high voltage relay module.
Mfg Campaign: 11666946
Recall Date: Jun 14, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Driving on interstate doing 65 and suddenly warning pops up and car dies immediately. I was lucky to get over to the edge and not wreck or cause an accident. Found that the 12 volt battery was not being charged without warning until failure. Found a 15 amp fuse blown in the high voltage relay module.
Corrective Action:
Driving on interstate doing 65 and suddenly warning pops up and car dies immediately. I was lucky to get over to the edge and not wreck or cause an accident. Found that the 12 volt battery was not being charged without warning until failure. Found a 15 amp fuse blown in the high voltage relay module.
Additional Notes:
Driving on interstate doing 65 and suddenly warning pops up and car dies immediately. I was lucky to get over to the edge and not wreck or cause an accident. Found that the 12 volt battery was not being charged without warning until failure. Found a 15 amp fuse blown in the high voltage relay module.
Mfg Campaign: 11666946
Recall Date: Jun 14, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I got a warning from my car a little over a week ago (around 6/1, unsure of exact date) that I needed to service the battery charging system, but then the check engine indicator light shut off and so did the warning light. The hybrid battery took a charge with no issues after that. Then, I left work the evening of 6/9 and drove home. On my way home, the check engine light came back on, followed by warnings that I needed to shift to park. Before I could pull over, my car stopped moving. Cars had to stop abruptly behind me and navigate around me into incoming traffic. I shifted to park, then tried to turn my car off and on again. I tried to switch between the gas engine and the battery, I tried to move my vehicle in any way. I couldn't get it into neutral to push it out of traffic. I turned on my hazard lights and a person came out from his house to assist in directing traffic away from my car for about an hour while I waited for a tow truck to arrive. The kind bystander who directed traffic and I were very concerned about a car accident happening due to my stopped vehicle. A police officer stopped by to check on us and try and get my vehicle into neutral but he was unable and said he was on his way to a 911 dispatch so he did not write a report of any kind that I could see. He told me the vehicle placement was not safe and I agreed with him. The tow truck came as he was leaving. The dealership I sent my car to said it is likely a short circuit in the 12v battery but I know the BECM in the Chevy Volt is known to cause similar behavior. Dealership refused to service the BECM when asked about it.
Corrective Action:
I got a warning from my car a little over a week ago (around 6/1, unsure of exact date) that I needed to service the battery charging system, but then the check engine indicator light shut off and so did the warning light. The hybrid battery took a charge with no issues after that. Then, I left work the evening of 6/9 and drove home. On my way home, the check engine light came back on, followed by warnings that I needed to shift to park. Before I could pull over, my car stopped moving. Cars had to stop abruptly behind me and navigate around me into incoming traffic. I shifted to park, then tried to turn my car off and on again. I tried to switch between the gas engine and the battery, I tried to move my vehicle in any way. I couldn't get it into neutral to push it out of traffic. I turned on my hazard lights and a person came out from his house to assist in directing traffic away from my car for about an hour while I waited for a tow truck to arrive. The kind bystander who directed traffic and I were very concerned about a car accident happening due to my stopped vehicle. A police officer stopped by to check on us and try and get my vehicle into neutral but he was unable and said he was on his way to a 911 dispatch so he did not write a report of any kind that I could see. He told me the vehicle placement was not safe and I agreed with him. The tow truck came as he was leaving. The dealership I sent my car to said it is likely a short circuit in the 12v battery but I know the BECM in the Chevy Volt is known to cause similar behavior. Dealership refused to service the BECM when asked about it.
Additional Notes:
I got a warning from my car a little over a week ago (around 6/1, unsure of exact date) that I needed to service the battery charging system, but then the check engine indicator light shut off and so did the warning light. The hybrid battery took a charge with no issues after that. Then, I left work the evening of 6/9 and drove home. On my way home, the check engine light came back on, followed by warnings that I needed to shift to park. Before I could pull over, my car stopped moving. Cars had to stop abruptly behind me and navigate around me into incoming traffic. I shifted to park, then tried to turn my car off and on again. I tried to switch between the gas engine and the battery, I tried to move my vehicle in any way. I couldn't get it into neutral to push it out of traffic. I turned on my hazard lights and a person came out from his house to assist in directing traffic away from my car for about an hour while I waited for a tow truck to arrive. The kind bystander who directed traffic and I were very concerned about a car accident happening due to my stopped vehicle. A police officer stopped by to check on us and try and get my vehicle into neutral but he was unable and said he was on his way to a 911 dispatch so he did not write a report of any kind that I could see. He told me the vehicle placement was not safe and I agreed with him. The tow truck came as he was leaving. The dealership I sent my car to said it is likely a short circuit in the 12v battery but I know the BECM in the Chevy Volt is known to cause similar behavior. Dealership refused to service the BECM when asked about it.
Mfg Campaign: 11666820
Recall Date: Jun 13, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I got a warning from my car a little over a week ago (around 6/1, unsure of exact date) that I needed to service the battery charging system, but then the check engine indicator light shut off and so did the warning light. The hybrid battery took a charge with no issues after that. Then, I left work the evening of 6/9 and drove home. On my way home, the check engine light came back on, followed by warnings that I needed to shift to park. Before I could pull over, my car stopped moving. Cars had to stop abruptly behind me and navigate around me into incoming traffic. I shifted to park, then tried to turn my car off and on again. I tried to switch between the gas engine and the battery, I tried to move my vehicle in any way. I couldn't get it into neutral to push it out of traffic. I turned on my hazard lights and a person came out from his house to assist in directing traffic away from my car for about an hour while I waited for a tow truck to arrive. The kind bystander who directed traffic and I were very concerned about a car accident happening due to my stopped vehicle. A police officer stopped by to check on us and try and get my vehicle into neutral but he was unable and said he was on his way to a 911 dispatch so he did not write a report of any kind that I could see. He told me the vehicle placement was not safe and I agreed with him. The tow truck came as he was leaving. The dealership I sent my car to said it is likely a short circuit in the 12v battery but I know the BECM in the Chevy Volt is known to cause similar behavior. Dealership refused to service the BECM when asked about it.
Corrective Action:
I got a warning from my car a little over a week ago (around 6/1, unsure of exact date) that I needed to service the battery charging system, but then the check engine indicator light shut off and so did the warning light. The hybrid battery took a charge with no issues after that. Then, I left work the evening of 6/9 and drove home. On my way home, the check engine light came back on, followed by warnings that I needed to shift to park. Before I could pull over, my car stopped moving. Cars had to stop abruptly behind me and navigate around me into incoming traffic. I shifted to park, then tried to turn my car off and on again. I tried to switch between the gas engine and the battery, I tried to move my vehicle in any way. I couldn't get it into neutral to push it out of traffic. I turned on my hazard lights and a person came out from his house to assist in directing traffic away from my car for about an hour while I waited for a tow truck to arrive. The kind bystander who directed traffic and I were very concerned about a car accident happening due to my stopped vehicle. A police officer stopped by to check on us and try and get my vehicle into neutral but he was unable and said he was on his way to a 911 dispatch so he did not write a report of any kind that I could see. He told me the vehicle placement was not safe and I agreed with him. The tow truck came as he was leaving. The dealership I sent my car to said it is likely a short circuit in the 12v battery but I know the BECM in the Chevy Volt is known to cause similar behavior. Dealership refused to service the BECM when asked about it.
Additional Notes:
I got a warning from my car a little over a week ago (around 6/1, unsure of exact date) that I needed to service the battery charging system, but then the check engine indicator light shut off and so did the warning light. The hybrid battery took a charge with no issues after that. Then, I left work the evening of 6/9 and drove home. On my way home, the check engine light came back on, followed by warnings that I needed to shift to park. Before I could pull over, my car stopped moving. Cars had to stop abruptly behind me and navigate around me into incoming traffic. I shifted to park, then tried to turn my car off and on again. I tried to switch between the gas engine and the battery, I tried to move my vehicle in any way. I couldn't get it into neutral to push it out of traffic. I turned on my hazard lights and a person came out from his house to assist in directing traffic away from my car for about an hour while I waited for a tow truck to arrive. The kind bystander who directed traffic and I were very concerned about a car accident happening due to my stopped vehicle. A police officer stopped by to check on us and try and get my vehicle into neutral but he was unable and said he was on his way to a 911 dispatch so he did not write a report of any kind that I could see. He told me the vehicle placement was not safe and I agreed with him. The tow truck came as he was leaving. The dealership I sent my car to said it is likely a short circuit in the 12v battery but I know the BECM in the Chevy Volt is known to cause similar behavior. Dealership refused to service the BECM when asked about it.
Mfg Campaign: 11666820
Recall Date: Jun 13, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I got a warning from my car a little over a week ago (around 6/1, unsure of exact date) that I needed to service the battery charging system, but then the check engine indicator light shut off and so did the warning light. The hybrid battery took a charge with no issues after that. Then, I left work the evening of 6/9 and drove home. On my way home, the check engine light came back on, followed by warnings that I needed to shift to park. Before I could pull over, my car stopped moving. Cars had to stop abruptly behind me and navigate around me into incoming traffic. I shifted to park, then tried to turn my car off and on again. I tried to switch between the gas engine and the battery, I tried to move my vehicle in any way. I couldn't get it into neutral to push it out of traffic. I turned on my hazard lights and a person came out from his house to assist in directing traffic away from my car for about an hour while I waited for a tow truck to arrive. The kind bystander who directed traffic and I were very concerned about a car accident happening due to my stopped vehicle. A police officer stopped by to check on us and try and get my vehicle into neutral but he was unable and said he was on his way to a 911 dispatch so he did not write a report of any kind that I could see. He told me the vehicle placement was not safe and I agreed with him. The tow truck came as he was leaving. The dealership I sent my car to said it is likely a short circuit in the 12v battery but I know the BECM in the Chevy Volt is known to cause similar behavior. Dealership refused to service the BECM when asked about it.
Corrective Action:
I got a warning from my car a little over a week ago (around 6/1, unsure of exact date) that I needed to service the battery charging system, but then the check engine indicator light shut off and so did the warning light. The hybrid battery took a charge with no issues after that. Then, I left work the evening of 6/9 and drove home. On my way home, the check engine light came back on, followed by warnings that I needed to shift to park. Before I could pull over, my car stopped moving. Cars had to stop abruptly behind me and navigate around me into incoming traffic. I shifted to park, then tried to turn my car off and on again. I tried to switch between the gas engine and the battery, I tried to move my vehicle in any way. I couldn't get it into neutral to push it out of traffic. I turned on my hazard lights and a person came out from his house to assist in directing traffic away from my car for about an hour while I waited for a tow truck to arrive. The kind bystander who directed traffic and I were very concerned about a car accident happening due to my stopped vehicle. A police officer stopped by to check on us and try and get my vehicle into neutral but he was unable and said he was on his way to a 911 dispatch so he did not write a report of any kind that I could see. He told me the vehicle placement was not safe and I agreed with him. The tow truck came as he was leaving. The dealership I sent my car to said it is likely a short circuit in the 12v battery but I know the BECM in the Chevy Volt is known to cause similar behavior. Dealership refused to service the BECM when asked about it.
Additional Notes:
I got a warning from my car a little over a week ago (around 6/1, unsure of exact date) that I needed to service the battery charging system, but then the check engine indicator light shut off and so did the warning light. The hybrid battery took a charge with no issues after that. Then, I left work the evening of 6/9 and drove home. On my way home, the check engine light came back on, followed by warnings that I needed to shift to park. Before I could pull over, my car stopped moving. Cars had to stop abruptly behind me and navigate around me into incoming traffic. I shifted to park, then tried to turn my car off and on again. I tried to switch between the gas engine and the battery, I tried to move my vehicle in any way. I couldn't get it into neutral to push it out of traffic. I turned on my hazard lights and a person came out from his house to assist in directing traffic away from my car for about an hour while I waited for a tow truck to arrive. The kind bystander who directed traffic and I were very concerned about a car accident happening due to my stopped vehicle. A police officer stopped by to check on us and try and get my vehicle into neutral but he was unable and said he was on his way to a 911 dispatch so he did not write a report of any kind that I could see. He told me the vehicle placement was not safe and I agreed with him. The tow truck came as he was leaving. The dealership I sent my car to said it is likely a short circuit in the 12v battery but I know the BECM in the Chevy Volt is known to cause similar behavior. Dealership refused to service the BECM when asked about it.
Mfg Campaign: 11666820
Recall Date: Jun 13, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury