Complaints & Recalls
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle lost all motive power while driving on the Highway. Vehicle is part of GM Special Coverage program number N232432680 for BECM issues up to 150,000 miles. Vehicale currently has 109350 miles. Failure on highway while driving is unacceptable and should have been a recall instead of special warranty. GM support is not helpful with service or transportation (one month out for service only at select locations). Vehicle will not restart and had to be pushed from the roadway.
Corrective Action:
Vehicle lost all motive power while driving on the Highway. Vehicle is part of GM Special Coverage program number N232432680 for BECM issues up to 150,000 miles. Vehicale currently has 109350 miles. Failure on highway while driving is unacceptable and should have been a recall instead of special warranty. GM support is not helpful with service or transportation (one month out for service only at select locations). Vehicle will not restart and had to be pushed from the roadway.
Additional Notes:
Vehicle lost all motive power while driving on the Highway. Vehicle is part of GM Special Coverage program number N232432680 for BECM issues up to 150,000 miles. Vehicale currently has 109350 miles. Failure on highway while driving is unacceptable and should have been a recall instead of special warranty. GM support is not helpful with service or transportation (one month out for service only at select locations). Vehicle will not restart and had to be pushed from the roadway.
Mfg Campaign: 11655754
Recall Date: Apr 21, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Battery Energy Control Module Failure There is an existing NTHSB issue related: N232432680 I was told my VIN is not included in this issue, so the failure is not covered under warranty by GM. That said, the same failure and symptoms occurred (prompt multiple battery cell failures leading to electric drive inoperable). I was told, by others with Volt's who had same issue, that my VIN was not included because it was under a PZEV warranty since it was originally sold in California. I do not live in California, so the extended 150K mile / 15 year warranty does not apply to me. Car is currently at the dealership, and I was told the same repairs as in this NTHSB issue are needed at a price of > $2,500. As such, I am asking to have my VIN added to this issue for reimbursement.
Corrective Action:
Battery Energy Control Module Failure There is an existing NTHSB issue related: N232432680 I was told my VIN is not included in this issue, so the failure is not covered under warranty by GM. That said, the same failure and symptoms occurred (prompt multiple battery cell failures leading to electric drive inoperable). I was told, by others with Volt's who had same issue, that my VIN was not included because it was under a PZEV warranty since it was originally sold in California. I do not live in California, so the extended 150K mile / 15 year warranty does not apply to me. Car is currently at the dealership, and I was told the same repairs as in this NTHSB issue are needed at a price of > $2,500. As such, I am asking to have my VIN added to this issue for reimbursement.
Additional Notes:
Battery Energy Control Module Failure There is an existing NTHSB issue related: N232432680 I was told my VIN is not included in this issue, so the failure is not covered under warranty by GM. That said, the same failure and symptoms occurred (prompt multiple battery cell failures leading to electric drive inoperable). I was told, by others with Volt's who had same issue, that my VIN was not included because it was under a PZEV warranty since it was originally sold in California. I do not live in California, so the extended 150K mile / 15 year warranty does not apply to me. Car is currently at the dealership, and I was told the same repairs as in this NTHSB issue are needed at a price of > $2,500. As such, I am asking to have my VIN added to this issue for reimbursement.
Mfg Campaign: 11655784
Recall Date: Apr 21, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
EGR Failed, which blew out the walk home fuse. THAT IS A SAFETY ISSUE. GM DISCOUNTUNUED VOLTS AND THE EGR VALUE IS NOT AVAILABLE WORLDWIDE.
Corrective Action:
EGR Failed, which blew out the walk home fuse. THAT IS A SAFETY ISSUE. GM DISCOUNTUNUED VOLTS AND THE EGR VALUE IS NOT AVAILABLE WORLDWIDE.
Additional Notes:
EGR Failed, which blew out the walk home fuse. THAT IS A SAFETY ISSUE. GM DISCOUNTUNUED VOLTS AND THE EGR VALUE IS NOT AVAILABLE WORLDWIDE.
Mfg Campaign: 11654020
Recall Date: Apr 11, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My Chevy Volt went into Reduced Propulsion System Power Mode, the Engine light came on and the vehicle stalled while sitting at a traffic light on [XXX] at [XXX] in Tyler Texas. Checking the computer and the complaints online I found that my 15 AMP #03 fuse (No Walk Home) had blown. I replaced the fuse and the next day on [XXX] the same thing happened again after driving 30 miles. The vehicle stalled at an intersection outside of Tyler Texas. The EGR Valve is known to cause the fuse to blow, so I had no choice but to unplug the EGR Valve and replaced the fuse and has not blown the fuse since. This is BOTH a safety issue and an emissions issue, but the replacement part cannot be found anywhere to purchase anymore so I am having to drive this vehicle with this ongoing safety issue. Due to the nature of the EGR Valve blowing the fuse all the time and that it affects the safety of the vehicle a nationwide recall needs to be done on these vehicles to force GM to start making the part again. This is a dangerous flaw that will cause the vehicle to stall and create a safety hazard. This has been ongoing for quite some time with these Volts, and something needs to be done about it ASAP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My Chevy Volt went into Reduced Propulsion System Power Mode, the Engine light came on and the vehicle stalled while sitting at a traffic light on [XXX] at [XXX] in Tyler Texas. Checking the computer and the complaints online I found that my 15 AMP #03 fuse (No Walk Home) had blown. I replaced the fuse and the next day on [XXX] the same thing happened again after driving 30 miles. The vehicle stalled at an intersection outside of Tyler Texas. The EGR Valve is known to cause the fuse to blow, so I had no choice but to unplug the EGR Valve and replaced the fuse and has not blown the fuse since. This is BOTH a safety issue and an emissions issue, but the replacement part cannot be found anywhere to purchase anymore so I am having to drive this vehicle with this ongoing safety issue. Due to the nature of the EGR Valve blowing the fuse all the time and that it affects the safety of the vehicle a nationwide recall needs to be done on these vehicles to force GM to start making the part again. This is a dangerous flaw that will cause the vehicle to stall and create a safety hazard. This has been ongoing for quite some time with these Volts, and something needs to be done about it ASAP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My Chevy Volt went into Reduced Propulsion System Power Mode, the Engine light came on and the vehicle stalled while sitting at a traffic light on [XXX] at [XXX] in Tyler Texas. Checking the computer and the complaints online I found that my 15 AMP #03 fuse (No Walk Home) had blown. I replaced the fuse and the next day on [XXX] the same thing happened again after driving 30 miles. The vehicle stalled at an intersection outside of Tyler Texas. The EGR Valve is known to cause the fuse to blow, so I had no choice but to unplug the EGR Valve and replaced the fuse and has not blown the fuse since. This is BOTH a safety issue and an emissions issue, but the replacement part cannot be found anywhere to purchase anymore so I am having to drive this vehicle with this ongoing safety issue. Due to the nature of the EGR Valve blowing the fuse all the time and that it affects the safety of the vehicle a nationwide recall needs to be done on these vehicles to force GM to start making the part again. This is a dangerous flaw that will cause the vehicle to stall and create a safety hazard. This has been ongoing for quite some time with these Volts, and something needs to be done about it ASAP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11653362
Recall Date: Apr 8, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My Chevy Volt went into Reduced Propulsion System Power Mode, the Engine light came on and the vehicle stalled while sitting at a traffic light on [XXX] at [XXX] in Tyler Texas. Checking the computer and the complaints online I found that my 15 AMP #03 fuse (No Walk Home) had blown. I replaced the fuse and the next day on [XXX] the same thing happened again after driving 30 miles. The vehicle stalled at an intersection outside of Tyler Texas. The EGR Valve is known to cause the fuse to blow, so I had no choice but to unplug the EGR Valve and replaced the fuse and has not blown the fuse since. This is BOTH a safety issue and an emissions issue, but the replacement part cannot be found anywhere to purchase anymore so I am having to drive this vehicle with this ongoing safety issue. Due to the nature of the EGR Valve blowing the fuse all the time and that it affects the safety of the vehicle a nationwide recall needs to be done on these vehicles to force GM to start making the part again. This is a dangerous flaw that will cause the vehicle to stall and create a safety hazard. This has been ongoing for quite some time with these Volts, and something needs to be done about it ASAP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My Chevy Volt went into Reduced Propulsion System Power Mode, the Engine light came on and the vehicle stalled while sitting at a traffic light on [XXX] at [XXX] in Tyler Texas. Checking the computer and the complaints online I found that my 15 AMP #03 fuse (No Walk Home) had blown. I replaced the fuse and the next day on [XXX] the same thing happened again after driving 30 miles. The vehicle stalled at an intersection outside of Tyler Texas. The EGR Valve is known to cause the fuse to blow, so I had no choice but to unplug the EGR Valve and replaced the fuse and has not blown the fuse since. This is BOTH a safety issue and an emissions issue, but the replacement part cannot be found anywhere to purchase anymore so I am having to drive this vehicle with this ongoing safety issue. Due to the nature of the EGR Valve blowing the fuse all the time and that it affects the safety of the vehicle a nationwide recall needs to be done on these vehicles to force GM to start making the part again. This is a dangerous flaw that will cause the vehicle to stall and create a safety hazard. This has been ongoing for quite some time with these Volts, and something needs to be done about it ASAP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My Chevy Volt went into Reduced Propulsion System Power Mode, the Engine light came on and the vehicle stalled while sitting at a traffic light on [XXX] at [XXX] in Tyler Texas. Checking the computer and the complaints online I found that my 15 AMP #03 fuse (No Walk Home) had blown. I replaced the fuse and the next day on [XXX] the same thing happened again after driving 30 miles. The vehicle stalled at an intersection outside of Tyler Texas. The EGR Valve is known to cause the fuse to blow, so I had no choice but to unplug the EGR Valve and replaced the fuse and has not blown the fuse since. This is BOTH a safety issue and an emissions issue, but the replacement part cannot be found anywhere to purchase anymore so I am having to drive this vehicle with this ongoing safety issue. Due to the nature of the EGR Valve blowing the fuse all the time and that it affects the safety of the vehicle a nationwide recall needs to be done on these vehicles to force GM to start making the part again. This is a dangerous flaw that will cause the vehicle to stall and create a safety hazard. This has been ongoing for quite some time with these Volts, and something needs to be done about it ASAP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11653362
Recall Date: Apr 8, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Chevy Volt went into Reduced Propulsion System Power Mode, the Engine light came on and the vehicle stalled while sitting at a traffic light on [XXX] at [XXX] in Tyler Texas. Checking the computer and the complaints online I found that my 15 AMP #03 fuse (No Walk Home) had blown. I replaced the fuse and the next day on [XXX] the same thing happened again after driving 30 miles. The vehicle stalled at an intersection outside of Tyler Texas. The EGR Valve is known to cause the fuse to blow, so I had no choice but to unplug the EGR Valve and replaced the fuse and has not blown the fuse since. This is BOTH a safety issue and an emissions issue, but the replacement part cannot be found anywhere to purchase anymore so I am having to drive this vehicle with this ongoing safety issue. Due to the nature of the EGR Valve blowing the fuse all the time and that it affects the safety of the vehicle a nationwide recall needs to be done on these vehicles to force GM to start making the part again. This is a dangerous flaw that will cause the vehicle to stall and create a safety hazard. This has been ongoing for quite some time with these Volts, and something needs to be done about it ASAP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My Chevy Volt went into Reduced Propulsion System Power Mode, the Engine light came on and the vehicle stalled while sitting at a traffic light on [XXX] at [XXX] in Tyler Texas. Checking the computer and the complaints online I found that my 15 AMP #03 fuse (No Walk Home) had blown. I replaced the fuse and the next day on [XXX] the same thing happened again after driving 30 miles. The vehicle stalled at an intersection outside of Tyler Texas. The EGR Valve is known to cause the fuse to blow, so I had no choice but to unplug the EGR Valve and replaced the fuse and has not blown the fuse since. This is BOTH a safety issue and an emissions issue, but the replacement part cannot be found anywhere to purchase anymore so I am having to drive this vehicle with this ongoing safety issue. Due to the nature of the EGR Valve blowing the fuse all the time and that it affects the safety of the vehicle a nationwide recall needs to be done on these vehicles to force GM to start making the part again. This is a dangerous flaw that will cause the vehicle to stall and create a safety hazard. This has been ongoing for quite some time with these Volts, and something needs to be done about it ASAP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My Chevy Volt went into Reduced Propulsion System Power Mode, the Engine light came on and the vehicle stalled while sitting at a traffic light on [XXX] at [XXX] in Tyler Texas. Checking the computer and the complaints online I found that my 15 AMP #03 fuse (No Walk Home) had blown. I replaced the fuse and the next day on [XXX] the same thing happened again after driving 30 miles. The vehicle stalled at an intersection outside of Tyler Texas. The EGR Valve is known to cause the fuse to blow, so I had no choice but to unplug the EGR Valve and replaced the fuse and has not blown the fuse since. This is BOTH a safety issue and an emissions issue, but the replacement part cannot be found anywhere to purchase anymore so I am having to drive this vehicle with this ongoing safety issue. Due to the nature of the EGR Valve blowing the fuse all the time and that it affects the safety of the vehicle a nationwide recall needs to be done on these vehicles to force GM to start making the part again. This is a dangerous flaw that will cause the vehicle to stall and create a safety hazard. This has been ongoing for quite some time with these Volts, and something needs to be done about it ASAP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11653362
Recall Date: Apr 8, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BECM is broken. Not covered under special warranty but have been told the PZEV warranty would cover it. Dealer & GM will not even discuss covering it. This should not be a VIN specific fix as the part is identical in all 2016-2018 Chevy Volts.
Corrective Action:
BECM is broken. Not covered under special warranty but have been told the PZEV warranty would cover it. Dealer & GM will not even discuss covering it. This should not be a VIN specific fix as the part is identical in all 2016-2018 Chevy Volts.
Additional Notes:
BECM is broken. Not covered under special warranty but have been told the PZEV warranty would cover it. Dealer & GM will not even discuss covering it. This should not be a VIN specific fix as the part is identical in all 2016-2018 Chevy Volts.
Mfg Campaign: 11653569
Recall Date: Apr 8, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated while the vehicle was parked, the vehicle stalled; the contact stated that the vehicle was jumpstarted and the vehicle to returned to normal operation; however, the failure reoccurred on several occasions. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the Battery Energy Control Module (BECM) needed to be replaced. The vehicle was not repaired. The vehicle was towed to a dealer where it was diagnosed that the 12-volt battery needed to be replaced. The vehicle was repaired; however, the check engine warning light illuminated again. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated while the vehicle was parked, the vehicle stalled; the contact stated that the vehicle was jumpstarted and the vehicle to returned to normal operation; however, the failure reoccurred on several occasions. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the Battery Energy Control Module (BECM) needed to be replaced. The vehicle was not repaired. The vehicle was towed to a dealer where it was diagnosed that the 12-volt battery needed to be replaced. The vehicle was repaired; however, the check engine warning light illuminated again. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated while the vehicle was parked, the vehicle stalled; the contact stated that the vehicle was jumpstarted and the vehicle to returned to normal operation; however, the failure reoccurred on several occasions. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the Battery Energy Control Module (BECM) needed to be replaced. The vehicle was not repaired. The vehicle was towed to a dealer where it was diagnosed that the 12-volt battery needed to be replaced. The vehicle was repaired; however, the check engine warning light illuminated again. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.
Mfg Campaign: 11652563
Recall Date: Apr 3, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated while the vehicle was parked, the vehicle stalled; the contact stated that the vehicle was jumpstarted and the vehicle to returned to normal operation; however, the failure reoccurred on several occasions. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the Battery Energy Control Module (BECM) needed to be replaced. The vehicle was not repaired. The vehicle was towed to a dealer where it was diagnosed that the 12-volt battery needed to be replaced. The vehicle was repaired; however, the check engine warning light illuminated again. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated while the vehicle was parked, the vehicle stalled; the contact stated that the vehicle was jumpstarted and the vehicle to returned to normal operation; however, the failure reoccurred on several occasions. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the Battery Energy Control Module (BECM) needed to be replaced. The vehicle was not repaired. The vehicle was towed to a dealer where it was diagnosed that the 12-volt battery needed to be replaced. The vehicle was repaired; however, the check engine warning light illuminated again. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated while the vehicle was parked, the vehicle stalled; the contact stated that the vehicle was jumpstarted and the vehicle to returned to normal operation; however, the failure reoccurred on several occasions. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the Battery Energy Control Module (BECM) needed to be replaced. The vehicle was not repaired. The vehicle was towed to a dealer where it was diagnosed that the 12-volt battery needed to be replaced. The vehicle was repaired; however, the check engine warning light illuminated again. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.
Mfg Campaign: 11652563
Recall Date: Apr 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My car needs an Egr valve replacement and this is a known and common problem with this car and now they are trying to charge me outrageous prices for an issue that they know is defective. The becm , the Egr valve, and the shift to park. need to be recognized as recalls
Corrective Action:
My car needs an Egr valve replacement and this is a known and common problem with this car and now they are trying to charge me outrageous prices for an issue that they know is defective. The becm , the Egr valve, and the shift to park. need to be recognized as recalls
Additional Notes:
My car needs an Egr valve replacement and this is a known and common problem with this car and now they are trying to charge me outrageous prices for an issue that they know is defective. The becm , the Egr valve, and the shift to park. need to be recognized as recalls
Mfg Campaign: 11651783
Recall Date: Mar 31, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car needs an Egr valve replacement and this is a known and common problem with this car and now they are trying to charge me outrageous prices for an issue that they know is defective. The becm , the Egr valve, and the shift to park. need to be recognized as recalls
Corrective Action:
My car needs an Egr valve replacement and this is a known and common problem with this car and now they are trying to charge me outrageous prices for an issue that they know is defective. The becm , the Egr valve, and the shift to park. need to be recognized as recalls
Additional Notes:
My car needs an Egr valve replacement and this is a known and common problem with this car and now they are trying to charge me outrageous prices for an issue that they know is defective. The becm , the Egr valve, and the shift to park. need to be recognized as recalls
Mfg Campaign: 11651783
Recall Date: Mar 31, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Bad EGR valve in 2017 Chevy Volt, apparently a common problem. Received a check engine light, risk of reduced propulsion (creates risk of stalling and crashing on highway).
Corrective Action:
Bad EGR valve in 2017 Chevy Volt, apparently a common problem. Received a check engine light, risk of reduced propulsion (creates risk of stalling and crashing on highway).
Additional Notes:
Bad EGR valve in 2017 Chevy Volt, apparently a common problem. Received a check engine light, risk of reduced propulsion (creates risk of stalling and crashing on highway).
Mfg Campaign: 11651408
Recall Date: Mar 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
P0401 ERROR EGR VALVE NOT RECEIVING ENOUGH FUEL
Corrective Action:
P0401 ERROR EGR VALVE NOT RECEIVING ENOUGH FUEL
Additional Notes:
P0401 ERROR EGR VALVE NOT RECEIVING ENOUGH FUEL
Mfg Campaign: 11650026
Recall Date: Mar 23, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated that occasionally, while attempting to park the vehicle, the vehicle failed to recognize that the gear shifter was in park(P). The message “Shift to Park” was displayed, and the contact was unable to turn off the vehicle during the failure. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the gear shifter was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 19-NA-206; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated that occasionally, while attempting to park the vehicle, the vehicle failed to recognize that the gear shifter was in park(P). The message “Shift to Park” was displayed, and the contact was unable to turn off the vehicle during the failure. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the gear shifter was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 19-NA-206; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated that occasionally, while attempting to park the vehicle, the vehicle failed to recognize that the gear shifter was in park(P). The message “Shift to Park” was displayed, and the contact was unable to turn off the vehicle during the failure. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the gear shifter was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 19-NA-206; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
Mfg Campaign: 11649342
Recall Date: Mar 19, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When moving the shifter to the "P" position after parking, the car will refuse to turn off with the message on the dash: "Action Needed: Shift to Park". Shifter is in Park position but car will not recognize this and does not turn off. The issue can sometimes be resolved by pressing the shifter knob button repeatedly, or by pulling the shifter all the way back to drive and forth to park multiple times until the message is cleared. This happens about 4/10 times that I drive, There is currently a bulletin posted by Chevy for a fix. However, the fix is only covered under a "warranty" and the Chevy repair center at the dealership quoted $400 to complete the repair out of warranty.
Corrective Action:
When moving the shifter to the "P" position after parking, the car will refuse to turn off with the message on the dash: "Action Needed: Shift to Park". Shifter is in Park position but car will not recognize this and does not turn off. The issue can sometimes be resolved by pressing the shifter knob button repeatedly, or by pulling the shifter all the way back to drive and forth to park multiple times until the message is cleared. This happens about 4/10 times that I drive, There is currently a bulletin posted by Chevy for a fix. However, the fix is only covered under a "warranty" and the Chevy repair center at the dealership quoted $400 to complete the repair out of warranty.
Additional Notes:
When moving the shifter to the "P" position after parking, the car will refuse to turn off with the message on the dash: "Action Needed: Shift to Park". Shifter is in Park position but car will not recognize this and does not turn off. The issue can sometimes be resolved by pressing the shifter knob button repeatedly, or by pulling the shifter all the way back to drive and forth to park multiple times until the message is cleared. This happens about 4/10 times that I drive, There is currently a bulletin posted by Chevy for a fix. However, the fix is only covered under a "warranty" and the Chevy repair center at the dealership quoted $400 to complete the repair out of warranty.
Mfg Campaign: 11649108
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When moving the shifter to the "P" position after parking, the car will refuse to turn off with the message on the dash: "Action Needed: Shift to Park". Shifter is in Park position but car will not recognize this and does not turn off. The issue can sometimes be resolved by pressing the shifter knob button repeatedly, or by pulling the shifter all the way back to drive and forth to park multiple times until the message is cleared. This happens about 4/10 times that I drive, There is currently a bulletin posted by Chevy for a fix. However, the fix is only covered under a "warranty" and the Chevy repair center at the dealership quoted $400 to complete the repair out of warranty.
Corrective Action:
When moving the shifter to the "P" position after parking, the car will refuse to turn off with the message on the dash: "Action Needed: Shift to Park". Shifter is in Park position but car will not recognize this and does not turn off. The issue can sometimes be resolved by pressing the shifter knob button repeatedly, or by pulling the shifter all the way back to drive and forth to park multiple times until the message is cleared. This happens about 4/10 times that I drive, There is currently a bulletin posted by Chevy for a fix. However, the fix is only covered under a "warranty" and the Chevy repair center at the dealership quoted $400 to complete the repair out of warranty.
Additional Notes:
When moving the shifter to the "P" position after parking, the car will refuse to turn off with the message on the dash: "Action Needed: Shift to Park". Shifter is in Park position but car will not recognize this and does not turn off. The issue can sometimes be resolved by pressing the shifter knob button repeatedly, or by pulling the shifter all the way back to drive and forth to park multiple times until the message is cleared. This happens about 4/10 times that I drive, There is currently a bulletin posted by Chevy for a fix. However, the fix is only covered under a "warranty" and the Chevy repair center at the dealership quoted $400 to complete the repair out of warranty.
Mfg Campaign: 11649108
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I will turn my car on and drive my car and then I will place the car into park and turn off the vehicle as soon as that is done a error message pops up and states that I need to shift to park, but it is in park, and I have to move up the gear shifter slightly and the car turns completely off.
Corrective Action:
I will turn my car on and drive my car and then I will place the car into park and turn off the vehicle as soon as that is done a error message pops up and states that I need to shift to park, but it is in park, and I have to move up the gear shifter slightly and the car turns completely off.
Additional Notes:
I will turn my car on and drive my car and then I will place the car into park and turn off the vehicle as soon as that is done a error message pops up and states that I need to shift to park, but it is in park, and I have to move up the gear shifter slightly and the car turns completely off.
Mfg Campaign: 11647719
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am lodging a complaint about General Motors in dealing with a warranty repair to my 2017 Chevrolet Volt. On 9/11/2024 had low propulsion warning and took the vehicle to a local dealer. I though it may have been the power module, but the Dealer stated: “The module would not be replaced because it is not failing. Your high voltage battery is made up of multiple sections that control the power of the vehicle, one of those sections of your battery has a failure so rather than replacing the whole high voltage battery, GM will usually authorize replacement of the failed section.” On 9/13 GM authorized replacement. Weeks passed and I was told the battery section would come Q4 (2024]. The dealer has been very responsive about keeping me with loaner vehicles. I have issues only with GM. I asked GM to buy back the vehicle in January 2025. The request was verbally denied since for some undisclosed reason it does not fall within the California Lemon Law parameters. Later I was told by GM the part is expected “Q2”. GM has a representative call em every week or so just to check in. This was a safety issue as the car went to low power and might have caused significant problems in traffic. All the while I have been unable to drive the car, sell the car, or otherwise enjoy freedom of ownership. Now we are looking at at least 6 months in the shop, potentially 7-9 months or more. This is an unreasonable timeframe for repairs and hence this complaint. Please advise how I might proceed from this point to get the matter resolved soon.
Corrective Action:
I am lodging a complaint about General Motors in dealing with a warranty repair to my 2017 Chevrolet Volt. On 9/11/2024 had low propulsion warning and took the vehicle to a local dealer. I though it may have been the power module, but the Dealer stated: “The module would not be replaced because it is not failing. Your high voltage battery is made up of multiple sections that control the power of the vehicle, one of those sections of your battery has a failure so rather than replacing the whole high voltage battery, GM will usually authorize replacement of the failed section.” On 9/13 GM authorized replacement. Weeks passed and I was told the battery section would come Q4 (2024]. The dealer has been very responsive about keeping me with loaner vehicles. I have issues only with GM. I asked GM to buy back the vehicle in January 2025. The request was verbally denied since for some undisclosed reason it does not fall within the California Lemon Law parameters. Later I was told by GM the part is expected “Q2”. GM has a representative call em every week or so just to check in. This was a safety issue as the car went to low power and might have caused significant problems in traffic. All the while I have been unable to drive the car, sell the car, or otherwise enjoy freedom of ownership. Now we are looking at at least 6 months in the shop, potentially 7-9 months or more. This is an unreasonable timeframe for repairs and hence this complaint. Please advise how I might proceed from this point to get the matter resolved soon.
Additional Notes:
I am lodging a complaint about General Motors in dealing with a warranty repair to my 2017 Chevrolet Volt. On 9/11/2024 had low propulsion warning and took the vehicle to a local dealer. I though it may have been the power module, but the Dealer stated: “The module would not be replaced because it is not failing. Your high voltage battery is made up of multiple sections that control the power of the vehicle, one of those sections of your battery has a failure so rather than replacing the whole high voltage battery, GM will usually authorize replacement of the failed section.” On 9/13 GM authorized replacement. Weeks passed and I was told the battery section would come Q4 (2024]. The dealer has been very responsive about keeping me with loaner vehicles. I have issues only with GM. I asked GM to buy back the vehicle in January 2025. The request was verbally denied since for some undisclosed reason it does not fall within the California Lemon Law parameters. Later I was told by GM the part is expected “Q2”. GM has a representative call em every week or so just to check in. This was a safety issue as the car went to low power and might have caused significant problems in traffic. All the while I have been unable to drive the car, sell the car, or otherwise enjoy freedom of ownership. Now we are looking at at least 6 months in the shop, potentially 7-9 months or more. This is an unreasonable timeframe for repairs and hence this complaint. Please advise how I might proceed from this point to get the matter resolved soon.
Mfg Campaign: 11647172
Recall Date: Mar 8, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On December 2023 the vehicle lost power and lost control while driving speed limit 55 Mph followed by check engine light associated codes due to known issue with BCEM controller failing. June 2024 Vehicle experienced the same issue with duplicate check engine codes associated with prior issue. Dealer states the vehicle has a bad battery pack and has been there for over 8 months. Vehicle has a BECM warranty due to a law suite filed and also has a battery pack warranty from GM that was extended for 150,000 miles or 10 years.
Corrective Action:
On December 2023 the vehicle lost power and lost control while driving speed limit 55 Mph followed by check engine light associated codes due to known issue with BCEM controller failing. June 2024 Vehicle experienced the same issue with duplicate check engine codes associated with prior issue. Dealer states the vehicle has a bad battery pack and has been there for over 8 months. Vehicle has a BECM warranty due to a law suite filed and also has a battery pack warranty from GM that was extended for 150,000 miles or 10 years.
Additional Notes:
On December 2023 the vehicle lost power and lost control while driving speed limit 55 Mph followed by check engine light associated codes due to known issue with BCEM controller failing. June 2024 Vehicle experienced the same issue with duplicate check engine codes associated with prior issue. Dealer states the vehicle has a bad battery pack and has been there for over 8 months. Vehicle has a BECM warranty due to a law suite filed and also has a battery pack warranty from GM that was extended for 150,000 miles or 10 years.
Mfg Campaign: 11646116
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On December 2023 the vehicle lost power and lost control while driving speed limit 55 Mph followed by check engine light associated codes due to known issue with BCEM controller failing. June 2024 Vehicle experienced the same issue with duplicate check engine codes associated with prior issue. Dealer states the vehicle has a bad battery pack and has been there for over 8 months. Vehicle has a BECM warranty due to a law suite filed and also has a battery pack warranty from GM that was extended for 150,000 miles or 10 years.
Corrective Action:
On December 2023 the vehicle lost power and lost control while driving speed limit 55 Mph followed by check engine light associated codes due to known issue with BCEM controller failing. June 2024 Vehicle experienced the same issue with duplicate check engine codes associated with prior issue. Dealer states the vehicle has a bad battery pack and has been there for over 8 months. Vehicle has a BECM warranty due to a law suite filed and also has a battery pack warranty from GM that was extended for 150,000 miles or 10 years.
Additional Notes:
On December 2023 the vehicle lost power and lost control while driving speed limit 55 Mph followed by check engine light associated codes due to known issue with BCEM controller failing. June 2024 Vehicle experienced the same issue with duplicate check engine codes associated with prior issue. Dealer states the vehicle has a bad battery pack and has been there for over 8 months. Vehicle has a BECM warranty due to a law suite filed and also has a battery pack warranty from GM that was extended for 150,000 miles or 10 years.
Mfg Campaign: 11646116
Recall Date: Mar 3, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury