Complaints & Recalls
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On December 2023 the vehicle lost power and lost control while driving speed limit 55 Mph followed by check engine light associated codes due to known issue with BCEM controller failing. June 2024 Vehicle experienced the same issue with duplicate check engine codes associated with prior issue. Dealer states the vehicle has a bad battery pack and has been there for over 8 months. Vehicle has a BECM warranty due to a law suite filed and also has a battery pack warranty from GM that was extended for 150,000 miles or 10 years.
Corrective Action:
On December 2023 the vehicle lost power and lost control while driving speed limit 55 Mph followed by check engine light associated codes due to known issue with BCEM controller failing. June 2024 Vehicle experienced the same issue with duplicate check engine codes associated with prior issue. Dealer states the vehicle has a bad battery pack and has been there for over 8 months. Vehicle has a BECM warranty due to a law suite filed and also has a battery pack warranty from GM that was extended for 150,000 miles or 10 years.
Additional Notes:
On December 2023 the vehicle lost power and lost control while driving speed limit 55 Mph followed by check engine light associated codes due to known issue with BCEM controller failing. June 2024 Vehicle experienced the same issue with duplicate check engine codes associated with prior issue. Dealer states the vehicle has a bad battery pack and has been there for over 8 months. Vehicle has a BECM warranty due to a law suite filed and also has a battery pack warranty from GM that was extended for 150,000 miles or 10 years.
Mfg Campaign: 11646116
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Battery Energy Control Module failed and left my daughter stranded.
Corrective Action:
Battery Energy Control Module failed and left my daughter stranded.
Additional Notes:
Battery Energy Control Module failed and left my daughter stranded.
Mfg Campaign: 11645884
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Yes this vehicle can be made ready for inspection upon request. According to the registered Chevrolet dealership who inspected my vehicle and gave me the diagnosis - The cars EGR valve control board is shorting out Fuse #3 which leads the car to enter “reduced propulsion mode” and keeps you from using the generator engine due to being in this mode. This happened as I was driving home from work one day and the car notified me of this issue and entering into this mode. This could leave people stranded if low on battery charge, or in danger due to reduced propulsion. Chevy no longer manufactures this unique EGR valve and thus the repair requires obtaining back ordered parts from a manufacturer outside of the US for thousands of dollars. Alternatively you can drive without the EGR power cord connected, which means greater emissions and environmental risk/damage. This is not covered under warranty. This is a known faulty part that many Volt owners complain about, which makes it a good candidate for recall. Thank you for your time, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Yes this vehicle can be made ready for inspection upon request. According to the registered Chevrolet dealership who inspected my vehicle and gave me the diagnosis - The cars EGR valve control board is shorting out Fuse #3 which leads the car to enter “reduced propulsion mode” and keeps you from using the generator engine due to being in this mode. This happened as I was driving home from work one day and the car notified me of this issue and entering into this mode. This could leave people stranded if low on battery charge, or in danger due to reduced propulsion. Chevy no longer manufactures this unique EGR valve and thus the repair requires obtaining back ordered parts from a manufacturer outside of the US for thousands of dollars. Alternatively you can drive without the EGR power cord connected, which means greater emissions and environmental risk/damage. This is not covered under warranty. This is a known faulty part that many Volt owners complain about, which makes it a good candidate for recall. Thank you for your time, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Yes this vehicle can be made ready for inspection upon request. According to the registered Chevrolet dealership who inspected my vehicle and gave me the diagnosis - The cars EGR valve control board is shorting out Fuse #3 which leads the car to enter “reduced propulsion mode” and keeps you from using the generator engine due to being in this mode. This happened as I was driving home from work one day and the car notified me of this issue and entering into this mode. This could leave people stranded if low on battery charge, or in danger due to reduced propulsion. Chevy no longer manufactures this unique EGR valve and thus the repair requires obtaining back ordered parts from a manufacturer outside of the US for thousands of dollars. Alternatively you can drive without the EGR power cord connected, which means greater emissions and environmental risk/damage. This is not covered under warranty. This is a known faulty part that many Volt owners complain about, which makes it a good candidate for recall. Thank you for your time, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11645145
Recall Date: Feb 26, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated while driving at approximately 35 MPH, the “Propulsion Power Reduced” message in the driver information center was illuminated. The contact stated that the vehicle was losing motive power. The contact stated that the failure was intermittent but had occurred at various speeds, and the vehicle lost motive power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Battery Energy Control Module (BECM) needed to be replaced and reprogrammed. The vehicle was not repaired. The contact stated that the vehicle was no longer operable. The manufacturer was informed of the failure. The contact researched and related the failure to a Customer Satisfaction Program for the BECM; however, the contact was advised by the manufacturer and the dealer that the vehicle was not covered under the CSP. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated while driving at approximately 35 MPH, the “Propulsion Power Reduced” message in the driver information center was illuminated. The contact stated that the vehicle was losing motive power. The contact stated that the failure was intermittent but had occurred at various speeds, and the vehicle lost motive power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Battery Energy Control Module (BECM) needed to be replaced and reprogrammed. The vehicle was not repaired. The contact stated that the vehicle was no longer operable. The manufacturer was informed of the failure. The contact researched and related the failure to a Customer Satisfaction Program for the BECM; however, the contact was advised by the manufacturer and the dealer that the vehicle was not covered under the CSP. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated while driving at approximately 35 MPH, the “Propulsion Power Reduced” message in the driver information center was illuminated. The contact stated that the vehicle was losing motive power. The contact stated that the failure was intermittent but had occurred at various speeds, and the vehicle lost motive power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Battery Energy Control Module (BECM) needed to be replaced and reprogrammed. The vehicle was not repaired. The contact stated that the vehicle was no longer operable. The manufacturer was informed of the failure. The contact researched and related the failure to a Customer Satisfaction Program for the BECM; however, the contact was advised by the manufacturer and the dealer that the vehicle was not covered under the CSP. The failure mileage was approximately 110,000.
Mfg Campaign: 11643871
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The EGR valve failed. This caused the vehicle to have insufficient propulsion while driving. The dealer has confirmed the EGR valve is the problem. The vehicle is at the dealership. The check engine light came on. The dealer is now stating the replacement EGR valve is a $4000 part because GM stopped making the part when they discontinued the Volt. An EGR valve should cost $250-$400 not $4000. The current trade-in value of my vehicle is only $7000. I cannot get my vehicle fixed due to the cost and the vehicle is too dangerous to drive due to the power loss issues.
Corrective Action:
The EGR valve failed. This caused the vehicle to have insufficient propulsion while driving. The dealer has confirmed the EGR valve is the problem. The vehicle is at the dealership. The check engine light came on. The dealer is now stating the replacement EGR valve is a $4000 part because GM stopped making the part when they discontinued the Volt. An EGR valve should cost $250-$400 not $4000. The current trade-in value of my vehicle is only $7000. I cannot get my vehicle fixed due to the cost and the vehicle is too dangerous to drive due to the power loss issues.
Additional Notes:
The EGR valve failed. This caused the vehicle to have insufficient propulsion while driving. The dealer has confirmed the EGR valve is the problem. The vehicle is at the dealership. The check engine light came on. The dealer is now stating the replacement EGR valve is a $4000 part because GM stopped making the part when they discontinued the Volt. An EGR valve should cost $250-$400 not $4000. The current trade-in value of my vehicle is only $7000. I cannot get my vehicle fixed due to the cost and the vehicle is too dangerous to drive due to the power loss issues.
Mfg Campaign: 11642680
Recall Date: Feb 14, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The EGR valve failed. This caused the vehicle to have insufficient propulsion while driving. The dealer has confirmed the EGR valve is the problem. The vehicle is at the dealership. The check engine light came on. The dealer is now stating the replacement EGR valve is a $4000 part because GM stopped making the part when they discontinued the Volt. An EGR valve should cost $250-$400 not $4000. The current trade-in value of my vehicle is only $7000. I cannot get my vehicle fixed due to the cost and the vehicle is too dangerous to drive due to the power loss issues.
Corrective Action:
The EGR valve failed. This caused the vehicle to have insufficient propulsion while driving. The dealer has confirmed the EGR valve is the problem. The vehicle is at the dealership. The check engine light came on. The dealer is now stating the replacement EGR valve is a $4000 part because GM stopped making the part when they discontinued the Volt. An EGR valve should cost $250-$400 not $4000. The current trade-in value of my vehicle is only $7000. I cannot get my vehicle fixed due to the cost and the vehicle is too dangerous to drive due to the power loss issues.
Additional Notes:
The EGR valve failed. This caused the vehicle to have insufficient propulsion while driving. The dealer has confirmed the EGR valve is the problem. The vehicle is at the dealership. The check engine light came on. The dealer is now stating the replacement EGR valve is a $4000 part because GM stopped making the part when they discontinued the Volt. An EGR valve should cost $250-$400 not $4000. The current trade-in value of my vehicle is only $7000. I cannot get my vehicle fixed due to the cost and the vehicle is too dangerous to drive due to the power loss issues.
Mfg Campaign: 11642680
Recall Date: Feb 14, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The EGR valve failed. This caused the vehicle to have insufficient propulsion while driving. The dealer has confirmed the EGR valve is the problem. The vehicle is at the dealership. The check engine light came on. The dealer is now stating the replacement EGR valve is a $4000 part because GM stopped making the part when they discontinued the Volt. An EGR valve should cost $250-$400 not $4000. The current trade-in value of my vehicle is only $7000. I cannot get my vehicle fixed due to the cost and the vehicle is too dangerous to drive due to the power loss issues.
Corrective Action:
The EGR valve failed. This caused the vehicle to have insufficient propulsion while driving. The dealer has confirmed the EGR valve is the problem. The vehicle is at the dealership. The check engine light came on. The dealer is now stating the replacement EGR valve is a $4000 part because GM stopped making the part when they discontinued the Volt. An EGR valve should cost $250-$400 not $4000. The current trade-in value of my vehicle is only $7000. I cannot get my vehicle fixed due to the cost and the vehicle is too dangerous to drive due to the power loss issues.
Additional Notes:
The EGR valve failed. This caused the vehicle to have insufficient propulsion while driving. The dealer has confirmed the EGR valve is the problem. The vehicle is at the dealership. The check engine light came on. The dealer is now stating the replacement EGR valve is a $4000 part because GM stopped making the part when they discontinued the Volt. An EGR valve should cost $250-$400 not $4000. The current trade-in value of my vehicle is only $7000. I cannot get my vehicle fixed due to the cost and the vehicle is too dangerous to drive due to the power loss issues.
Mfg Campaign: 11642680
Recall Date: Feb 14, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The EGR Valve and EGR Cooler went out on the vehicle while driving on the highway, causing my propolsion power to decrease or rendered unusable. This also caused inconsistent engine pressure and caused my engine to overheat, having to pull over multiple times while driving. The problem has been diagnosed by a Chevorlet certified repair center. There were no warning lamps or messages until the problem began abrubtly while driving.
Corrective Action:
The EGR Valve and EGR Cooler went out on the vehicle while driving on the highway, causing my propolsion power to decrease or rendered unusable. This also caused inconsistent engine pressure and caused my engine to overheat, having to pull over multiple times while driving. The problem has been diagnosed by a Chevorlet certified repair center. There were no warning lamps or messages until the problem began abrubtly while driving.
Additional Notes:
The EGR Valve and EGR Cooler went out on the vehicle while driving on the highway, causing my propolsion power to decrease or rendered unusable. This also caused inconsistent engine pressure and caused my engine to overheat, having to pull over multiple times while driving. The problem has been diagnosed by a Chevorlet certified repair center. There were no warning lamps or messages until the problem began abrubtly while driving.
Mfg Campaign: 11642852
Recall Date: Feb 14, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The car has a Check Engine Light and "reduced propulsion" warning. Based on OBDII errors, the EGR on my chevy volt failed. I am not in a CARB state (i'm in Hawaii, though I bought my Volt in CA, which is a CARB state). The EGR issues plague all Gen2 Chevy Volts, and tends to break around 40-70k miles into the life of the car. EGR spare part availability is very limited. Given the frequency with which this car breaks for this issue, and the negative impact on emissions, this should be a recall issue nationwide, not just for states that keep CARB requirements.
Corrective Action:
The car has a Check Engine Light and "reduced propulsion" warning. Based on OBDII errors, the EGR on my chevy volt failed. I am not in a CARB state (i'm in Hawaii, though I bought my Volt in CA, which is a CARB state). The EGR issues plague all Gen2 Chevy Volts, and tends to break around 40-70k miles into the life of the car. EGR spare part availability is very limited. Given the frequency with which this car breaks for this issue, and the negative impact on emissions, this should be a recall issue nationwide, not just for states that keep CARB requirements.
Additional Notes:
The car has a Check Engine Light and "reduced propulsion" warning. Based on OBDII errors, the EGR on my chevy volt failed. I am not in a CARB state (i'm in Hawaii, though I bought my Volt in CA, which is a CARB state). The EGR issues plague all Gen2 Chevy Volts, and tends to break around 40-70k miles into the life of the car. EGR spare part availability is very limited. Given the frequency with which this car breaks for this issue, and the negative impact on emissions, this should be a recall issue nationwide, not just for states that keep CARB requirements.
Mfg Campaign: 11641741
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the message “Unable to Charge” was displayed with the check engine warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the message “Unable to Charge” was displayed with the check engine warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the message “Unable to Charge” was displayed with the check engine warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,000.
Mfg Campaign: 11641781
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle slows at times and provides message "Propulsion Power Reduced." At times vehicle will not start and cannot move transmission shifter out of Park.
Corrective Action:
Vehicle slows at times and provides message "Propulsion Power Reduced." At times vehicle will not start and cannot move transmission shifter out of Park.
Additional Notes:
Vehicle slows at times and provides message "Propulsion Power Reduced." At times vehicle will not start and cannot move transmission shifter out of Park.
Mfg Campaign: 11641794
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle slows at times and provides message "Propulsion Power Reduced." At times vehicle will not start and cannot move transmission shifter out of Park.
Corrective Action:
Vehicle slows at times and provides message "Propulsion Power Reduced." At times vehicle will not start and cannot move transmission shifter out of Park.
Additional Notes:
Vehicle slows at times and provides message "Propulsion Power Reduced." At times vehicle will not start and cannot move transmission shifter out of Park.
Mfg Campaign: 11641794
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving effortlessly down [XXX] between san francisco and santa cruz when suddenly i seemed to be losing power. Pressing the accelerator/gas pedal was not obtaining the usual result and I was going slower and slower by what felt like the second. I also noticed that it switched to gas although it said there were around 12 miles on the EV battery which was a sign that something was wrong. Fortunately there was a break and traffic was going at a speed which allowed me to make it across three lanes of traffic in just enough time for an alert posted on my dash saying something about loss of propulsion (not sure what it said exactly, because, i was driving!) and i coasted onto the shoulder, but barely. By that time it indicated that there were zero miles on the EV battery. (2 weeks prior I had been unable to start the parked car. I had the 12V battery replaced as the local mechanic where it was towed thought that that might be the cause.) I turned the car off and back on and when I tried to shift to D or R the dash stated "Return to P" AAA made us a priority tow as we were on a major thoroughfare. We were at risk, but thankfully we were relatively safe. I called GM to say that it seemed that the EV battery had died suddenly. I was advised to bring it to the dealer. I called the dealer and they quoted me the cost of replacing the EV battery. They mentioned nothing of National Highway Traffic Safety Administration investigation into the model year 2016 through 2019 Chevrolet Volt amid complaints about the hybrid’s battery energy control module, or BECM, some of the complaints indicating that drivers had little to no warning before the car lost operating power or entered reduced power mode, which was exactly what had happened to me. Nor did they mention a letter I discovered on line dated March 6,2024 re:Battery Energy Control Module Malfunction, and stating that they would be contacting customers. I was never contacted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Corrective Action:
I was driving effortlessly down [XXX] between san francisco and santa cruz when suddenly i seemed to be losing power. Pressing the accelerator/gas pedal was not obtaining the usual result and I was going slower and slower by what felt like the second. I also noticed that it switched to gas although it said there were around 12 miles on the EV battery which was a sign that something was wrong. Fortunately there was a break and traffic was going at a speed which allowed me to make it across three lanes of traffic in just enough time for an alert posted on my dash saying something about loss of propulsion (not sure what it said exactly, because, i was driving!) and i coasted onto the shoulder, but barely. By that time it indicated that there were zero miles on the EV battery. (2 weeks prior I had been unable to start the parked car. I had the 12V battery replaced as the local mechanic where it was towed thought that that might be the cause.) I turned the car off and back on and when I tried to shift to D or R the dash stated "Return to P" AAA made us a priority tow as we were on a major thoroughfare. We were at risk, but thankfully we were relatively safe. I called GM to say that it seemed that the EV battery had died suddenly. I was advised to bring it to the dealer. I called the dealer and they quoted me the cost of replacing the EV battery. They mentioned nothing of National Highway Traffic Safety Administration investigation into the model year 2016 through 2019 Chevrolet Volt amid complaints about the hybrid’s battery energy control module, or BECM, some of the complaints indicating that drivers had little to no warning before the car lost operating power or entered reduced power mode, which was exactly what had happened to me. Nor did they mention a letter I discovered on line dated March 6,2024 re:Battery Energy Control Module Malfunction, and stating that they would be contacting customers. I was never contacted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Additional Notes:
I was driving effortlessly down [XXX] between san francisco and santa cruz when suddenly i seemed to be losing power. Pressing the accelerator/gas pedal was not obtaining the usual result and I was going slower and slower by what felt like the second. I also noticed that it switched to gas although it said there were around 12 miles on the EV battery which was a sign that something was wrong. Fortunately there was a break and traffic was going at a speed which allowed me to make it across three lanes of traffic in just enough time for an alert posted on my dash saying something about loss of propulsion (not sure what it said exactly, because, i was driving!) and i coasted onto the shoulder, but barely. By that time it indicated that there were zero miles on the EV battery. (2 weeks prior I had been unable to start the parked car. I had the 12V battery replaced as the local mechanic where it was towed thought that that might be the cause.) I turned the car off and back on and when I tried to shift to D or R the dash stated "Return to P" AAA made us a priority tow as we were on a major thoroughfare. We were at risk, but thankfully we were relatively safe. I called GM to say that it seemed that the EV battery had died suddenly. I was advised to bring it to the dealer. I called the dealer and they quoted me the cost of replacing the EV battery. They mentioned nothing of National Highway Traffic Safety Administration investigation into the model year 2016 through 2019 Chevrolet Volt amid complaints about the hybrid’s battery energy control module, or BECM, some of the complaints indicating that drivers had little to no warning before the car lost operating power or entered reduced power mode, which was exactly what had happened to me. Nor did they mention a letter I discovered on line dated March 6,2024 re:Battery Energy Control Module Malfunction, and stating that they would be contacting customers. I was never contacted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Mfg Campaign: 11641599
Recall Date: Feb 9, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Volt. The contact stated that upon arriving to the destination and moving the gear shifter into park(P), the vehicle failed to turn off. The contact stated that the message "Please Shift to Park" was displayed. The contact became aware that the gear shifter failed to return to drive(D). After several attempts over 40 minutes, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the gear shifter assembly. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 24,000.
Corrective Action:
The contact owns a 2017 Chevrolet Volt. The contact stated that upon arriving to the destination and moving the gear shifter into park(P), the vehicle failed to turn off. The contact stated that the message "Please Shift to Park" was displayed. The contact became aware that the gear shifter failed to return to drive(D). After several attempts over 40 minutes, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the gear shifter assembly. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 24,000.
Additional Notes:
The contact owns a 2017 Chevrolet Volt. The contact stated that upon arriving to the destination and moving the gear shifter into park(P), the vehicle failed to turn off. The contact stated that the message "Please Shift to Park" was displayed. The contact became aware that the gear shifter failed to return to drive(D). After several attempts over 40 minutes, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the gear shifter assembly. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 24,000.
Mfg Campaign: 11639701
Recall Date: Jan 30, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving at about 50mph all of a sudden I got a propulsion error and my car stopped working it had no power! People had to swerve around me and I was almost hit. My car would not drive I shut it off and back on multiple times. Finally it started but would not go above 25 it was so scary. I went to the dealership they said it’s known issue since 2016 and that my miles were too high so it would not be covered to fix the total amount it almost 3,000 this seems unfair that Chevy would continue to sell a vehicle knowing it had issues with a energy control module and not fix it for free. Especially when you could be killed while driving it!!
Corrective Action:
I was driving at about 50mph all of a sudden I got a propulsion error and my car stopped working it had no power! People had to swerve around me and I was almost hit. My car would not drive I shut it off and back on multiple times. Finally it started but would not go above 25 it was so scary. I went to the dealership they said it’s known issue since 2016 and that my miles were too high so it would not be covered to fix the total amount it almost 3,000 this seems unfair that Chevy would continue to sell a vehicle knowing it had issues with a energy control module and not fix it for free. Especially when you could be killed while driving it!!
Additional Notes:
I was driving at about 50mph all of a sudden I got a propulsion error and my car stopped working it had no power! People had to swerve around me and I was almost hit. My car would not drive I shut it off and back on multiple times. Finally it started but would not go above 25 it was so scary. I went to the dealership they said it’s known issue since 2016 and that my miles were too high so it would not be covered to fix the total amount it almost 3,000 this seems unfair that Chevy would continue to sell a vehicle knowing it had issues with a energy control module and not fix it for free. Especially when you could be killed while driving it!!
Mfg Campaign: 11639289
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving at about 50mph all of a sudden I got a propulsion error and my car stopped working it had no power! People had to swerve around me and I was almost hit. My car would not drive I shut it off and back on multiple times. Finally it started but would not go above 25 it was so scary. I went to the dealership they said it’s known issue since 2016 and that my miles were too high so it would not be covered to fix the total amount it almost 3,000 this seems unfair that Chevy would continue to sell a vehicle knowing it had issues with a energy control module and not fix it for free. Especially when you could be killed while driving it!!
Corrective Action:
I was driving at about 50mph all of a sudden I got a propulsion error and my car stopped working it had no power! People had to swerve around me and I was almost hit. My car would not drive I shut it off and back on multiple times. Finally it started but would not go above 25 it was so scary. I went to the dealership they said it’s known issue since 2016 and that my miles were too high so it would not be covered to fix the total amount it almost 3,000 this seems unfair that Chevy would continue to sell a vehicle knowing it had issues with a energy control module and not fix it for free. Especially when you could be killed while driving it!!
Additional Notes:
I was driving at about 50mph all of a sudden I got a propulsion error and my car stopped working it had no power! People had to swerve around me and I was almost hit. My car would not drive I shut it off and back on multiple times. Finally it started but would not go above 25 it was so scary. I went to the dealership they said it’s known issue since 2016 and that my miles were too high so it would not be covered to fix the total amount it almost 3,000 this seems unfair that Chevy would continue to sell a vehicle knowing it had issues with a energy control module and not fix it for free. Especially when you could be killed while driving it!!
Mfg Campaign: 11639289
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving at about 50mph all of a sudden I got a propulsion error and my car stopped working it had no power! People had to swerve around me and I was almost hit. My car would not drive I shut it off and back on multiple times. Finally it started but would not go above 25 it was so scary. I went to the dealership they said it’s known issue since 2016 and that my miles were too high so it would not be covered to fix the total amount it almost 3,000 this seems unfair that Chevy would continue to sell a vehicle knowing it had issues with a energy control module and not fix it for free. Especially when you could be killed while driving it!!
Corrective Action:
I was driving at about 50mph all of a sudden I got a propulsion error and my car stopped working it had no power! People had to swerve around me and I was almost hit. My car would not drive I shut it off and back on multiple times. Finally it started but would not go above 25 it was so scary. I went to the dealership they said it’s known issue since 2016 and that my miles were too high so it would not be covered to fix the total amount it almost 3,000 this seems unfair that Chevy would continue to sell a vehicle knowing it had issues with a energy control module and not fix it for free. Especially when you could be killed while driving it!!
Additional Notes:
I was driving at about 50mph all of a sudden I got a propulsion error and my car stopped working it had no power! People had to swerve around me and I was almost hit. My car would not drive I shut it off and back on multiple times. Finally it started but would not go above 25 it was so scary. I went to the dealership they said it’s known issue since 2016 and that my miles were too high so it would not be covered to fix the total amount it almost 3,000 this seems unfair that Chevy would continue to sell a vehicle knowing it had issues with a energy control module and not fix it for free. Especially when you could be killed while driving it!!
Mfg Campaign: 11639289
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
N232432680 / PE23022 On some 2016-2018 model year Chevrolet Volt vehicles, a malfunction involving the battery energy control module (BECM) may cause a reduced power mode, a no start condition, or a no charge condition. The above safety issue required an extended warranty recall for *all* 2016-2018 Chevrolet Volts due to a known issue with failing battery energy control modules (BECM). The warranty was not extended to vehicles sold in CARB states, as the Partial Zero Emissions Vehicle (PZEV) warranty is the same as the extended warranty granted by the NHTSA investigation which resulted in the extended warranty noted above. (N232432680) However, it GM's practice to decline warranty coverage for a CARB vehicle with the PZEV warranty if it is not longer registered in a CARB state, thereby skirting around the special coverage from the NHTSA investigation. This is a circumvention of the findings by the NHTSA and the safety of motorists.
Corrective Action:
N232432680 / PE23022 On some 2016-2018 model year Chevrolet Volt vehicles, a malfunction involving the battery energy control module (BECM) may cause a reduced power mode, a no start condition, or a no charge condition. The above safety issue required an extended warranty recall for *all* 2016-2018 Chevrolet Volts due to a known issue with failing battery energy control modules (BECM). The warranty was not extended to vehicles sold in CARB states, as the Partial Zero Emissions Vehicle (PZEV) warranty is the same as the extended warranty granted by the NHTSA investigation which resulted in the extended warranty noted above. (N232432680) However, it GM's practice to decline warranty coverage for a CARB vehicle with the PZEV warranty if it is not longer registered in a CARB state, thereby skirting around the special coverage from the NHTSA investigation. This is a circumvention of the findings by the NHTSA and the safety of motorists.
Additional Notes:
N232432680 / PE23022 On some 2016-2018 model year Chevrolet Volt vehicles, a malfunction involving the battery energy control module (BECM) may cause a reduced power mode, a no start condition, or a no charge condition. The above safety issue required an extended warranty recall for *all* 2016-2018 Chevrolet Volts due to a known issue with failing battery energy control modules (BECM). The warranty was not extended to vehicles sold in CARB states, as the Partial Zero Emissions Vehicle (PZEV) warranty is the same as the extended warranty granted by the NHTSA investigation which resulted in the extended warranty noted above. (N232432680) However, it GM's practice to decline warranty coverage for a CARB vehicle with the PZEV warranty if it is not longer registered in a CARB state, thereby skirting around the special coverage from the NHTSA investigation. This is a circumvention of the findings by the NHTSA and the safety of motorists.
Mfg Campaign: 11638691
Recall Date: Jan 27, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
N232432680 / PE23022 On some 2016-2018 model year Chevrolet Volt vehicles, a malfunction involving the battery energy control module (BECM) may cause a reduced power mode, a no start condition, or a no charge condition. The above safety issue required an extended warranty recall for *all* 2016-2018 Chevrolet Volts due to a known issue with failing battery energy control modules (BECM). The warranty was not extended to vehicles sold in CARB states, as the Partial Zero Emissions Vehicle (PZEV) warranty is the same as the extended warranty granted by the NHTSA investigation which resulted in the extended warranty noted above. (N232432680) However, it GM's practice to decline warranty coverage for a CARB vehicle with the PZEV warranty if it is not longer registered in a CARB state, thereby skirting around the special coverage from the NHTSA investigation. This is a circumvention of the findings by the NHTSA and the safety of motorists.
Corrective Action:
N232432680 / PE23022 On some 2016-2018 model year Chevrolet Volt vehicles, a malfunction involving the battery energy control module (BECM) may cause a reduced power mode, a no start condition, or a no charge condition. The above safety issue required an extended warranty recall for *all* 2016-2018 Chevrolet Volts due to a known issue with failing battery energy control modules (BECM). The warranty was not extended to vehicles sold in CARB states, as the Partial Zero Emissions Vehicle (PZEV) warranty is the same as the extended warranty granted by the NHTSA investigation which resulted in the extended warranty noted above. (N232432680) However, it GM's practice to decline warranty coverage for a CARB vehicle with the PZEV warranty if it is not longer registered in a CARB state, thereby skirting around the special coverage from the NHTSA investigation. This is a circumvention of the findings by the NHTSA and the safety of motorists.
Additional Notes:
N232432680 / PE23022 On some 2016-2018 model year Chevrolet Volt vehicles, a malfunction involving the battery energy control module (BECM) may cause a reduced power mode, a no start condition, or a no charge condition. The above safety issue required an extended warranty recall for *all* 2016-2018 Chevrolet Volts due to a known issue with failing battery energy control modules (BECM). The warranty was not extended to vehicles sold in CARB states, as the Partial Zero Emissions Vehicle (PZEV) warranty is the same as the extended warranty granted by the NHTSA investigation which resulted in the extended warranty noted above. (N232432680) However, it GM's practice to decline warranty coverage for a CARB vehicle with the PZEV warranty if it is not longer registered in a CARB state, thereby skirting around the special coverage from the NHTSA investigation. This is a circumvention of the findings by the NHTSA and the safety of motorists.
Mfg Campaign: 11638691
Recall Date: Jan 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My car's check engine light went on and after a while started blinking. The car would not go. When I got it towed and checked by the dealership, they said my EGR Valve had an issue and needed to be replaced. They said the part was on backorder and it could take months and tried to charge me $2,000 up front to "reserve the part." It seems like GM has deprioritized this part and is putting drivers like myself at risk of not being able to use our cars and not being able to pass emissions inspections required in my state. This was originally diagnosed in spring 2024 and I have been unable to get a replacement as of January 2025
Corrective Action:
My car's check engine light went on and after a while started blinking. The car would not go. When I got it towed and checked by the dealership, they said my EGR Valve had an issue and needed to be replaced. They said the part was on backorder and it could take months and tried to charge me $2,000 up front to "reserve the part." It seems like GM has deprioritized this part and is putting drivers like myself at risk of not being able to use our cars and not being able to pass emissions inspections required in my state. This was originally diagnosed in spring 2024 and I have been unable to get a replacement as of January 2025
Additional Notes:
My car's check engine light went on and after a while started blinking. The car would not go. When I got it towed and checked by the dealership, they said my EGR Valve had an issue and needed to be replaced. They said the part was on backorder and it could take months and tried to charge me $2,000 up front to "reserve the part." It seems like GM has deprioritized this part and is putting drivers like myself at risk of not being able to use our cars and not being able to pass emissions inspections required in my state. This was originally diagnosed in spring 2024 and I have been unable to get a replacement as of January 2025
Mfg Campaign: 11636544
Recall Date: Jan 17, 2025
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Valencia, CA • 36 yrs
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