Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18315
Recall Date: Sep 26, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
Consumer Complaints
309 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The Volt experienced a "Shift to Park" error, preventing it from recognizing when it was in park, even when the gearshift was engaged. While this issue was frustrating, it initially didn’t affect the car’s driving capability. I simply had to wiggle the gearshift until the system registered that it was in park. This problem persisted for a month until one day, the vehicle would no longer shift into any mode, though the "Shift to Park" message remained on the dashboard. The car turned on but would not accelerate. The issue was eventually repaired at the dealership, a process that took about two weeks. During this time, we were not initially offered a rental car. It was only after we called and insisted that the dealership provided one while waiting for the necessary parts. This issue appeared to be a factory defect. While part of the repair was covered under warranty, we still had to pay $685 out of pocket.
Corrective Action:
The Volt experienced a "Shift to Park" error, preventing it from recognizing when it was in park, even when the gearshift was engaged. While this issue was frustrating, it initially didn’t affect the car’s driving capability. I simply had to wiggle the gearshift until the system registered that it was in park. This problem persisted for a month until one day, the vehicle would no longer shift into any mode, though the "Shift to Park" message remained on the dashboard. The car turned on but would not accelerate. The issue was eventually repaired at the dealership, a process that took about two weeks. During this time, we were not initially offered a rental car. It was only after we called and insisted that the dealership provided one while waiting for the necessary parts. This issue appeared to be a factory defect. While part of the repair was covered under warranty, we still had to pay $685 out of pocket.
Additional Notes:
The Volt experienced a "Shift to Park" error, preventing it from recognizing when it was in park, even when the gearshift was engaged. While this issue was frustrating, it initially didn’t affect the car’s driving capability. I simply had to wiggle the gearshift until the system registered that it was in park. This problem persisted for a month until one day, the vehicle would no longer shift into any mode, though the "Shift to Park" message remained on the dashboard. The car turned on but would not accelerate. The issue was eventually repaired at the dealership, a process that took about two weeks. During this time, we were not initially offered a rental car. It was only after we called and insisted that the dealership provided one while waiting for the necessary parts. This issue appeared to be a factory defect. While part of the repair was covered under warranty, we still had to pay $685 out of pocket.
Mfg Campaign: 11642920
Recall Date: Feb 15, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Yesterday, my daughter was driving on [XXX] in Seattle traveling around 65mph when the vehicle lost power and reported the error of "shift to park", "Propulsion reduced" and "StabiliTrak failure". Luckily, she coasted to an off-ramp and safely put the vehicle in park. Thankfully she was not involved in an accident, but was very shaken by the experience. After doing some research it seems that the Chevy Volt has a known issue with the BECM and GM has failed to issue a recall, putting thousands of lives at risk. After turning the vehicle on and off several times, she was able to get it started and with minimal propulsion on residential streets was able to return to our house. this morning I dropped the vehicle at our local GM dealer for diagnosis and repair, but wanted to file a report, to hopefully prevent this from happening to another unsuspecting driver/child. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Yesterday, my daughter was driving on [XXX] in Seattle traveling around 65mph when the vehicle lost power and reported the error of "shift to park", "Propulsion reduced" and "StabiliTrak failure". Luckily, she coasted to an off-ramp and safely put the vehicle in park. Thankfully she was not involved in an accident, but was very shaken by the experience. After doing some research it seems that the Chevy Volt has a known issue with the BECM and GM has failed to issue a recall, putting thousands of lives at risk. After turning the vehicle on and off several times, she was able to get it started and with minimal propulsion on residential streets was able to return to our house. this morning I dropped the vehicle at our local GM dealer for diagnosis and repair, but wanted to file a report, to hopefully prevent this from happening to another unsuspecting driver/child. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Yesterday, my daughter was driving on [XXX] in Seattle traveling around 65mph when the vehicle lost power and reported the error of "shift to park", "Propulsion reduced" and "StabiliTrak failure". Luckily, she coasted to an off-ramp and safely put the vehicle in park. Thankfully she was not involved in an accident, but was very shaken by the experience. After doing some research it seems that the Chevy Volt has a known issue with the BECM and GM has failed to issue a recall, putting thousands of lives at risk. After turning the vehicle on and off several times, she was able to get it started and with minimal propulsion on residential streets was able to return to our house. this morning I dropped the vehicle at our local GM dealer for diagnosis and repair, but wanted to file a report, to hopefully prevent this from happening to another unsuspecting driver/child. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11642763
Recall Date: Feb 14, 2025
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
Potential Consequences:
The contact owns a 2018 Chevrolet Volt. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the EVAP pipe was rubbing against the air conditioning hose connector. The dealer informed the contact that the vehicle was previously repaired under GM Campaign Number: N192273600; however, the failure persisted. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 84,800.
Corrective Action:
The contact owns a 2018 Chevrolet Volt. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the EVAP pipe was rubbing against the air conditioning hose connector. The dealer informed the contact that the vehicle was previously repaired under GM Campaign Number: N192273600; however, the failure persisted. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 84,800.
Additional Notes:
The contact owns a 2018 Chevrolet Volt. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the EVAP pipe was rubbing against the air conditioning hose connector. The dealer informed the contact that the vehicle was previously repaired under GM Campaign Number: N192273600; however, the failure persisted. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 84,800.
Mfg Campaign: 11642577
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EGR valve clogged and failed on a long trip, bricked the car and had to tow many miles back to home shop. now have been waiting 9 months and still no idea when the part will be available from Chevrolet. My shop and I have claims to Chevrolet for the part for service but still nothing and is getting so we are inconvenienced in travel.
Corrective Action:
EGR valve clogged and failed on a long trip, bricked the car and had to tow many miles back to home shop. now have been waiting 9 months and still no idea when the part will be available from Chevrolet. My shop and I have claims to Chevrolet for the part for service but still nothing and is getting so we are inconvenienced in travel.
Additional Notes:
EGR valve clogged and failed on a long trip, bricked the car and had to tow many miles back to home shop. now have been waiting 9 months and still no idea when the part will be available from Chevrolet. My shop and I have claims to Chevrolet for the part for service but still nothing and is getting so we are inconvenienced in travel.
Mfg Campaign: 11642345
Recall Date: Feb 12, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
EGR valve clogged and failed on a long trip, bricked the car and had to tow many miles back to home shop. now have been waiting 9 months and still no idea when the part will be available from Chevrolet. My shop and I have claims to Chevrolet for the part for service but still nothing and is getting so we are inconvenienced in travel.
Corrective Action:
EGR valve clogged and failed on a long trip, bricked the car and had to tow many miles back to home shop. now have been waiting 9 months and still no idea when the part will be available from Chevrolet. My shop and I have claims to Chevrolet for the part for service but still nothing and is getting so we are inconvenienced in travel.
Additional Notes:
EGR valve clogged and failed on a long trip, bricked the car and had to tow many miles back to home shop. now have been waiting 9 months and still no idea when the part will be available from Chevrolet. My shop and I have claims to Chevrolet for the part for service but still nothing and is getting so we are inconvenienced in travel.
Mfg Campaign: 11642345
Recall Date: Feb 12, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Randomly getting Propulsion power is reduced and loss power while driving. Been force to pull over to the side on the freeway to restart the car.
Corrective Action:
Randomly getting Propulsion power is reduced and loss power while driving. Been force to pull over to the side on the freeway to restart the car.
Additional Notes:
Randomly getting Propulsion power is reduced and loss power while driving. Been force to pull over to the side on the freeway to restart the car.
Mfg Campaign: 11641591
Recall Date: Feb 9, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Chevrolet Volt. The contact stated that while the vehicle was parked and shifted to park(P), the message "Shift to Park" was displayed on the instrument panel and the vehicle was inoperative. The contact stated that the vehicle was operative while in low power mode; however, the vehicle intermittently failed to charge in low power mode. No warning light was illuminated. However, the vehicle displayed the full battery icon on the display, but 1 EV Mile. The vehicle was taken to an independent mechanic where it was diagnosed that the battery energy control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
Corrective Action:
The contact owns a 2018 Chevrolet Volt. The contact stated that while the vehicle was parked and shifted to park(P), the message "Shift to Park" was displayed on the instrument panel and the vehicle was inoperative. The contact stated that the vehicle was operative while in low power mode; however, the vehicle intermittently failed to charge in low power mode. No warning light was illuminated. However, the vehicle displayed the full battery icon on the display, but 1 EV Mile. The vehicle was taken to an independent mechanic where it was diagnosed that the battery energy control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
Additional Notes:
The contact owns a 2018 Chevrolet Volt. The contact stated that while the vehicle was parked and shifted to park(P), the message "Shift to Park" was displayed on the instrument panel and the vehicle was inoperative. The contact stated that the vehicle was operative while in low power mode; however, the vehicle intermittently failed to charge in low power mode. No warning light was illuminated. However, the vehicle displayed the full battery icon on the display, but 1 EV Mile. The vehicle was taken to an independent mechanic where it was diagnosed that the battery energy control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
Mfg Campaign: 11640845
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Chevrolet Volt. The contact stated that while the vehicle was parked and shifted to park(P), the message "Shift to Park" was displayed on the instrument panel and the vehicle was inoperative. The contact stated that the vehicle was operative while in low power mode; however, the vehicle intermittently failed to charge in low power mode. No warning light was illuminated. However, the vehicle displayed the full battery icon on the display, but 1 EV Mile. The vehicle was taken to an independent mechanic where it was diagnosed that the battery energy control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
Corrective Action:
The contact owns a 2018 Chevrolet Volt. The contact stated that while the vehicle was parked and shifted to park(P), the message "Shift to Park" was displayed on the instrument panel and the vehicle was inoperative. The contact stated that the vehicle was operative while in low power mode; however, the vehicle intermittently failed to charge in low power mode. No warning light was illuminated. However, the vehicle displayed the full battery icon on the display, but 1 EV Mile. The vehicle was taken to an independent mechanic where it was diagnosed that the battery energy control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
Additional Notes:
The contact owns a 2018 Chevrolet Volt. The contact stated that while the vehicle was parked and shifted to park(P), the message "Shift to Park" was displayed on the instrument panel and the vehicle was inoperative. The contact stated that the vehicle was operative while in low power mode; however, the vehicle intermittently failed to charge in low power mode. No warning light was illuminated. However, the vehicle displayed the full battery icon on the display, but 1 EV Mile. The vehicle was taken to an independent mechanic where it was diagnosed that the battery energy control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
Mfg Campaign: 11640845
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The BECM (Battery Electric Control Module) failed in November of 2023. Mountain Chevrolet has had my vehicle since then, claiming to be unable to find replacement battery module. The vehicle is available for inspection at Mountain Chevrolet (it has been left unlocked, unprotected, and exposed to the elements for almost 15 months now). When the BECM failed, the vehicle lost virtually all power and slowed dramatically from highway speeds to ~20 mph. There were no warnings prior to the failure.
Corrective Action:
The BECM (Battery Electric Control Module) failed in November of 2023. Mountain Chevrolet has had my vehicle since then, claiming to be unable to find replacement battery module. The vehicle is available for inspection at Mountain Chevrolet (it has been left unlocked, unprotected, and exposed to the elements for almost 15 months now). When the BECM failed, the vehicle lost virtually all power and slowed dramatically from highway speeds to ~20 mph. There were no warnings prior to the failure.
Additional Notes:
The BECM (Battery Electric Control Module) failed in November of 2023. Mountain Chevrolet has had my vehicle since then, claiming to be unable to find replacement battery module. The vehicle is available for inspection at Mountain Chevrolet (it has been left unlocked, unprotected, and exposed to the elements for almost 15 months now). When the BECM failed, the vehicle lost virtually all power and slowed dramatically from highway speeds to ~20 mph. There were no warnings prior to the failure.
Mfg Campaign: 11637803
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The BECM (Battery Electric Control Module) failed in November of 2023. Mountain Chevrolet has had my vehicle since then, claiming to be unable to find replacement battery module. The vehicle is available for inspection at Mountain Chevrolet (it has been left unlocked, unprotected, and exposed to the elements for almost 15 months now). When the BECM failed, the vehicle lost virtually all power and slowed dramatically from highway speeds to ~20 mph. There were no warnings prior to the failure.
Corrective Action:
The BECM (Battery Electric Control Module) failed in November of 2023. Mountain Chevrolet has had my vehicle since then, claiming to be unable to find replacement battery module. The vehicle is available for inspection at Mountain Chevrolet (it has been left unlocked, unprotected, and exposed to the elements for almost 15 months now). When the BECM failed, the vehicle lost virtually all power and slowed dramatically from highway speeds to ~20 mph. There were no warnings prior to the failure.
Additional Notes:
The BECM (Battery Electric Control Module) failed in November of 2023. Mountain Chevrolet has had my vehicle since then, claiming to be unable to find replacement battery module. The vehicle is available for inspection at Mountain Chevrolet (it has been left unlocked, unprotected, and exposed to the elements for almost 15 months now). When the BECM failed, the vehicle lost virtually all power and slowed dramatically from highway speeds to ~20 mph. There were no warnings prior to the failure.
Mfg Campaign: 11637803
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The BECM (Battery Electric Control Module) failed in November of 2023. Mountain Chevrolet has had my vehicle since then, claiming to be unable to find replacement battery module. The vehicle is available for inspection at Mountain Chevrolet (it has been left unlocked, unprotected, and exposed to the elements for almost 15 months now). When the BECM failed, the vehicle lost virtually all power and slowed dramatically from highway speeds to ~20 mph. There were no warnings prior to the failure.
Corrective Action:
The BECM (Battery Electric Control Module) failed in November of 2023. Mountain Chevrolet has had my vehicle since then, claiming to be unable to find replacement battery module. The vehicle is available for inspection at Mountain Chevrolet (it has been left unlocked, unprotected, and exposed to the elements for almost 15 months now). When the BECM failed, the vehicle lost virtually all power and slowed dramatically from highway speeds to ~20 mph. There were no warnings prior to the failure.
Additional Notes:
The BECM (Battery Electric Control Module) failed in November of 2023. Mountain Chevrolet has had my vehicle since then, claiming to be unable to find replacement battery module. The vehicle is available for inspection at Mountain Chevrolet (it has been left unlocked, unprotected, and exposed to the elements for almost 15 months now). When the BECM failed, the vehicle lost virtually all power and slowed dramatically from highway speeds to ~20 mph. There were no warnings prior to the failure.
Mfg Campaign: 11637803
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When putting my car in park and shutting it off the dash board tells me to shift to park, and car does not fully shut off.
Corrective Action:
When putting my car in park and shutting it off the dash board tells me to shift to park, and car does not fully shut off.
Additional Notes:
When putting my car in park and shutting it off the dash board tells me to shift to park, and car does not fully shut off.
Mfg Campaign: 11635167
Recall Date: Jan 9, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Chevrolet Volt. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The check engine warning light illuminated. Shortly afterward, the message "Reduce Propulsion, Engine will not Start" was displayed on the instrument panel. The vehicle was towed to a local dealer where it was diagnosed with a defective EGR valve. The contact was informed that the EGR valve needed to be replaced. The vehicle was not repaired due to the cost and lack of parts availability. The vehicle was towed to the residence. The contact believed that the cause of the failure was related to high temperatures. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.
Corrective Action:
The contact owns a 2018 Chevrolet Volt. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The check engine warning light illuminated. Shortly afterward, the message "Reduce Propulsion, Engine will not Start" was displayed on the instrument panel. The vehicle was towed to a local dealer where it was diagnosed with a defective EGR valve. The contact was informed that the EGR valve needed to be replaced. The vehicle was not repaired due to the cost and lack of parts availability. The vehicle was towed to the residence. The contact believed that the cause of the failure was related to high temperatures. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.
Additional Notes:
The contact owns a 2018 Chevrolet Volt. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The check engine warning light illuminated. Shortly afterward, the message "Reduce Propulsion, Engine will not Start" was displayed on the instrument panel. The vehicle was towed to a local dealer where it was diagnosed with a defective EGR valve. The contact was informed that the EGR valve needed to be replaced. The vehicle was not repaired due to the cost and lack of parts availability. The vehicle was towed to the residence. The contact believed that the cause of the failure was related to high temperatures. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.
Mfg Campaign: 11634415
Recall Date: Jan 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on gas on the highway, the adaptive cruise control suddenly disabled with a "Reduced Propulsion" message on the dash and a check engine light. The car started struggling in its propulsion. We found an AutoZone and scanned the codes, and multiple were returned. A Google search pointed us to the "walk home" fuse, which indeed had been blown. Replacing that fuse and disconnecting/reconnecting the battery eliminated the errors. Less than a week later during highway driving (the next time the battery charge was used up and it switched to the ICE) I got another check engine light, but this time without the "reduced propulsion" message. Scanning at AutoZone again revealed a P0404 message referencing the EGR valve. Due to the limited availability of the part I have called into Covert Bastrop (Bastrop, TX) and am waiting to hear back on their ability to fix the car.
Corrective Action:
Driving on gas on the highway, the adaptive cruise control suddenly disabled with a "Reduced Propulsion" message on the dash and a check engine light. The car started struggling in its propulsion. We found an AutoZone and scanned the codes, and multiple were returned. A Google search pointed us to the "walk home" fuse, which indeed had been blown. Replacing that fuse and disconnecting/reconnecting the battery eliminated the errors. Less than a week later during highway driving (the next time the battery charge was used up and it switched to the ICE) I got another check engine light, but this time without the "reduced propulsion" message. Scanning at AutoZone again revealed a P0404 message referencing the EGR valve. Due to the limited availability of the part I have called into Covert Bastrop (Bastrop, TX) and am waiting to hear back on their ability to fix the car.
Additional Notes:
Driving on gas on the highway, the adaptive cruise control suddenly disabled with a "Reduced Propulsion" message on the dash and a check engine light. The car started struggling in its propulsion. We found an AutoZone and scanned the codes, and multiple were returned. A Google search pointed us to the "walk home" fuse, which indeed had been blown. Replacing that fuse and disconnecting/reconnecting the battery eliminated the errors. Less than a week later during highway driving (the next time the battery charge was used up and it switched to the ICE) I got another check engine light, but this time without the "reduced propulsion" message. Scanning at AutoZone again revealed a P0404 message referencing the EGR valve. Due to the limited availability of the part I have called into Covert Bastrop (Bastrop, TX) and am waiting to hear back on their ability to fix the car.
Mfg Campaign: 11631795
Recall Date: Dec 20, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving on gas on the highway, the adaptive cruise control suddenly disabled with a "Reduced Propulsion" message on the dash and a check engine light. The car started struggling in its propulsion. We found an AutoZone and scanned the codes, and multiple were returned. A Google search pointed us to the "walk home" fuse, which indeed had been blown. Replacing that fuse and disconnecting/reconnecting the battery eliminated the errors. Less than a week later during highway driving (the next time the battery charge was used up and it switched to the ICE) I got another check engine light, but this time without the "reduced propulsion" message. Scanning at AutoZone again revealed a P0404 message referencing the EGR valve. Due to the limited availability of the part I have called into Covert Bastrop (Bastrop, TX) and am waiting to hear back on their ability to fix the car.
Corrective Action:
Driving on gas on the highway, the adaptive cruise control suddenly disabled with a "Reduced Propulsion" message on the dash and a check engine light. The car started struggling in its propulsion. We found an AutoZone and scanned the codes, and multiple were returned. A Google search pointed us to the "walk home" fuse, which indeed had been blown. Replacing that fuse and disconnecting/reconnecting the battery eliminated the errors. Less than a week later during highway driving (the next time the battery charge was used up and it switched to the ICE) I got another check engine light, but this time without the "reduced propulsion" message. Scanning at AutoZone again revealed a P0404 message referencing the EGR valve. Due to the limited availability of the part I have called into Covert Bastrop (Bastrop, TX) and am waiting to hear back on their ability to fix the car.
Additional Notes:
Driving on gas on the highway, the adaptive cruise control suddenly disabled with a "Reduced Propulsion" message on the dash and a check engine light. The car started struggling in its propulsion. We found an AutoZone and scanned the codes, and multiple were returned. A Google search pointed us to the "walk home" fuse, which indeed had been blown. Replacing that fuse and disconnecting/reconnecting the battery eliminated the errors. Less than a week later during highway driving (the next time the battery charge was used up and it switched to the ICE) I got another check engine light, but this time without the "reduced propulsion" message. Scanning at AutoZone again revealed a P0404 message referencing the EGR valve. Due to the limited availability of the part I have called into Covert Bastrop (Bastrop, TX) and am waiting to hear back on their ability to fix the car.
Mfg Campaign: 11631795
Recall Date: Dec 20, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving on gas on the highway, the adaptive cruise control suddenly disabled with a "Reduced Propulsion" message on the dash and a check engine light. The car started struggling in its propulsion. We found an AutoZone and scanned the codes, and multiple were returned. A Google search pointed us to the "walk home" fuse, which indeed had been blown. Replacing that fuse and disconnecting/reconnecting the battery eliminated the errors. Less than a week later during highway driving (the next time the battery charge was used up and it switched to the ICE) I got another check engine light, but this time without the "reduced propulsion" message. Scanning at AutoZone again revealed a P0404 message referencing the EGR valve. Due to the limited availability of the part I have called into Covert Bastrop (Bastrop, TX) and am waiting to hear back on their ability to fix the car.
Corrective Action:
Driving on gas on the highway, the adaptive cruise control suddenly disabled with a "Reduced Propulsion" message on the dash and a check engine light. The car started struggling in its propulsion. We found an AutoZone and scanned the codes, and multiple were returned. A Google search pointed us to the "walk home" fuse, which indeed had been blown. Replacing that fuse and disconnecting/reconnecting the battery eliminated the errors. Less than a week later during highway driving (the next time the battery charge was used up and it switched to the ICE) I got another check engine light, but this time without the "reduced propulsion" message. Scanning at AutoZone again revealed a P0404 message referencing the EGR valve. Due to the limited availability of the part I have called into Covert Bastrop (Bastrop, TX) and am waiting to hear back on their ability to fix the car.
Additional Notes:
Driving on gas on the highway, the adaptive cruise control suddenly disabled with a "Reduced Propulsion" message on the dash and a check engine light. The car started struggling in its propulsion. We found an AutoZone and scanned the codes, and multiple were returned. A Google search pointed us to the "walk home" fuse, which indeed had been blown. Replacing that fuse and disconnecting/reconnecting the battery eliminated the errors. Less than a week later during highway driving (the next time the battery charge was used up and it switched to the ICE) I got another check engine light, but this time without the "reduced propulsion" message. Scanning at AutoZone again revealed a P0404 message referencing the EGR valve. Due to the limited availability of the part I have called into Covert Bastrop (Bastrop, TX) and am waiting to hear back on their ability to fix the car.
Mfg Campaign: 11631795
Recall Date: Dec 20, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The issue started with a forward push while lowering my speed while coming to a stop. It then progressed to a trembling engine. Then it progressed to the car struggling to effectively switch from electric to gas and back. It then would only be usable on electric range and the engine would not start and would be greyed out. Now, it only works on engine mode, it uses fuel like a pick up truck, it loses power while driving due to trying to switch to electric mode and back, and it struggles to accelerate. It will do it while idle as well as while driving 45mph and up. It barely has any propulsion power and I have to turn my hazards on any time I am going to accelerate. If I brake hard the engine will shake violently and then shut off. I then have to switch gears from drive to park or neutral to park to drive to reengage the engine. Recently it has turned on all the accessories but the ev and the gas is greyed out and there is zero propulsion power. I replaced the 12v battery thinking it might have been dying and it still has the same issue. I read about the class action lawsuit for the BCEM and have made an appointment the dealership but when I told them what was wrong with it the said we need to wait for the diagnostics.
Corrective Action:
The issue started with a forward push while lowering my speed while coming to a stop. It then progressed to a trembling engine. Then it progressed to the car struggling to effectively switch from electric to gas and back. It then would only be usable on electric range and the engine would not start and would be greyed out. Now, it only works on engine mode, it uses fuel like a pick up truck, it loses power while driving due to trying to switch to electric mode and back, and it struggles to accelerate. It will do it while idle as well as while driving 45mph and up. It barely has any propulsion power and I have to turn my hazards on any time I am going to accelerate. If I brake hard the engine will shake violently and then shut off. I then have to switch gears from drive to park or neutral to park to drive to reengage the engine. Recently it has turned on all the accessories but the ev and the gas is greyed out and there is zero propulsion power. I replaced the 12v battery thinking it might have been dying and it still has the same issue. I read about the class action lawsuit for the BCEM and have made an appointment the dealership but when I told them what was wrong with it the said we need to wait for the diagnostics.
Additional Notes:
The issue started with a forward push while lowering my speed while coming to a stop. It then progressed to a trembling engine. Then it progressed to the car struggling to effectively switch from electric to gas and back. It then would only be usable on electric range and the engine would not start and would be greyed out. Now, it only works on engine mode, it uses fuel like a pick up truck, it loses power while driving due to trying to switch to electric mode and back, and it struggles to accelerate. It will do it while idle as well as while driving 45mph and up. It barely has any propulsion power and I have to turn my hazards on any time I am going to accelerate. If I brake hard the engine will shake violently and then shut off. I then have to switch gears from drive to park or neutral to park to drive to reengage the engine. Recently it has turned on all the accessories but the ev and the gas is greyed out and there is zero propulsion power. I replaced the 12v battery thinking it might have been dying and it still has the same issue. I read about the class action lawsuit for the BCEM and have made an appointment the dealership but when I told them what was wrong with it the said we need to wait for the diagnostics.
Mfg Campaign: 11631693
Recall Date: Dec 19, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The issue started with a forward push while lowering my speed while coming to a stop. It then progressed to a trembling engine. Then it progressed to the car struggling to effectively switch from electric to gas and back. It then would only be usable on electric range and the engine would not start and would be greyed out. Now, it only works on engine mode, it uses fuel like a pick up truck, it loses power while driving due to trying to switch to electric mode and back, and it struggles to accelerate. It will do it while idle as well as while driving 45mph and up. It barely has any propulsion power and I have to turn my hazards on any time I am going to accelerate. If I brake hard the engine will shake violently and then shut off. I then have to switch gears from drive to park or neutral to park to drive to reengage the engine. Recently it has turned on all the accessories but the ev and the gas is greyed out and there is zero propulsion power. I replaced the 12v battery thinking it might have been dying and it still has the same issue. I read about the class action lawsuit for the BCEM and have made an appointment the dealership but when I told them what was wrong with it the said we need to wait for the diagnostics.
Corrective Action:
The issue started with a forward push while lowering my speed while coming to a stop. It then progressed to a trembling engine. Then it progressed to the car struggling to effectively switch from electric to gas and back. It then would only be usable on electric range and the engine would not start and would be greyed out. Now, it only works on engine mode, it uses fuel like a pick up truck, it loses power while driving due to trying to switch to electric mode and back, and it struggles to accelerate. It will do it while idle as well as while driving 45mph and up. It barely has any propulsion power and I have to turn my hazards on any time I am going to accelerate. If I brake hard the engine will shake violently and then shut off. I then have to switch gears from drive to park or neutral to park to drive to reengage the engine. Recently it has turned on all the accessories but the ev and the gas is greyed out and there is zero propulsion power. I replaced the 12v battery thinking it might have been dying and it still has the same issue. I read about the class action lawsuit for the BCEM and have made an appointment the dealership but when I told them what was wrong with it the said we need to wait for the diagnostics.
Additional Notes:
The issue started with a forward push while lowering my speed while coming to a stop. It then progressed to a trembling engine. Then it progressed to the car struggling to effectively switch from electric to gas and back. It then would only be usable on electric range and the engine would not start and would be greyed out. Now, it only works on engine mode, it uses fuel like a pick up truck, it loses power while driving due to trying to switch to electric mode and back, and it struggles to accelerate. It will do it while idle as well as while driving 45mph and up. It barely has any propulsion power and I have to turn my hazards on any time I am going to accelerate. If I brake hard the engine will shake violently and then shut off. I then have to switch gears from drive to park or neutral to park to drive to reengage the engine. Recently it has turned on all the accessories but the ev and the gas is greyed out and there is zero propulsion power. I replaced the 12v battery thinking it might have been dying and it still has the same issue. I read about the class action lawsuit for the BCEM and have made an appointment the dealership but when I told them what was wrong with it the said we need to wait for the diagnostics.
Mfg Campaign: 11631693
Recall Date: Dec 19, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The issue started with a forward push while lowering my speed while coming to a stop. It then progressed to a trembling engine. Then it progressed to the car struggling to effectively switch from electric to gas and back. It then would only be usable on electric range and the engine would not start and would be greyed out. Now, it only works on engine mode, it uses fuel like a pick up truck, it loses power while driving due to trying to switch to electric mode and back, and it struggles to accelerate. It will do it while idle as well as while driving 45mph and up. It barely has any propulsion power and I have to turn my hazards on any time I am going to accelerate. If I brake hard the engine will shake violently and then shut off. I then have to switch gears from drive to park or neutral to park to drive to reengage the engine. Recently it has turned on all the accessories but the ev and the gas is greyed out and there is zero propulsion power. I replaced the 12v battery thinking it might have been dying and it still has the same issue. I read about the class action lawsuit for the BCEM and have made an appointment the dealership but when I told them what was wrong with it the said we need to wait for the diagnostics.
Corrective Action:
The issue started with a forward push while lowering my speed while coming to a stop. It then progressed to a trembling engine. Then it progressed to the car struggling to effectively switch from electric to gas and back. It then would only be usable on electric range and the engine would not start and would be greyed out. Now, it only works on engine mode, it uses fuel like a pick up truck, it loses power while driving due to trying to switch to electric mode and back, and it struggles to accelerate. It will do it while idle as well as while driving 45mph and up. It barely has any propulsion power and I have to turn my hazards on any time I am going to accelerate. If I brake hard the engine will shake violently and then shut off. I then have to switch gears from drive to park or neutral to park to drive to reengage the engine. Recently it has turned on all the accessories but the ev and the gas is greyed out and there is zero propulsion power. I replaced the 12v battery thinking it might have been dying and it still has the same issue. I read about the class action lawsuit for the BCEM and have made an appointment the dealership but when I told them what was wrong with it the said we need to wait for the diagnostics.
Additional Notes:
The issue started with a forward push while lowering my speed while coming to a stop. It then progressed to a trembling engine. Then it progressed to the car struggling to effectively switch from electric to gas and back. It then would only be usable on electric range and the engine would not start and would be greyed out. Now, it only works on engine mode, it uses fuel like a pick up truck, it loses power while driving due to trying to switch to electric mode and back, and it struggles to accelerate. It will do it while idle as well as while driving 45mph and up. It barely has any propulsion power and I have to turn my hazards on any time I am going to accelerate. If I brake hard the engine will shake violently and then shut off. I then have to switch gears from drive to park or neutral to park to drive to reengage the engine. Recently it has turned on all the accessories but the ev and the gas is greyed out and there is zero propulsion power. I replaced the 12v battery thinking it might have been dying and it still has the same issue. I read about the class action lawsuit for the BCEM and have made an appointment the dealership but when I told them what was wrong with it the said we need to wait for the diagnostics.
Mfg Campaign: 11631693
Recall Date: Dec 19, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Took my 2018 chey volt to the dealer after trying to start the car and shifting into reverse a Action Required and shift to park massage appears. Towed the car to the Chevy dealership of on 11-19-2024 and on 12-17-2024 after the dealership has been talking with GM they tell me the car needs a new battery pack and there are none to be found. Car is still under GM warranty! Service adviser recommends calling GM to buy back or get a Lemon law Attorney
Corrective Action:
Took my 2018 chey volt to the dealer after trying to start the car and shifting into reverse a Action Required and shift to park massage appears. Towed the car to the Chevy dealership of on 11-19-2024 and on 12-17-2024 after the dealership has been talking with GM they tell me the car needs a new battery pack and there are none to be found. Car is still under GM warranty! Service adviser recommends calling GM to buy back or get a Lemon law Attorney
Additional Notes:
Took my 2018 chey volt to the dealer after trying to start the car and shifting into reverse a Action Required and shift to park massage appears. Towed the car to the Chevy dealership of on 11-19-2024 and on 12-17-2024 after the dealership has been talking with GM they tell me the car needs a new battery pack and there are none to be found. Car is still under GM warranty! Service adviser recommends calling GM to buy back or get a Lemon law Attorney
Mfg Campaign: 11631385
Recall Date: Dec 18, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury