Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Chrysler 200 vehicles manufactured May 24, 2016, to May 25, 2016. Multiple chassis fastener joints may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S59
Recall Date: Aug 10, 2016
Consumer Complaints
577 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE "PUSH BRAKE AND PRESS START BUTTON" INDICATOR ILLUMINATED. THE CONTACT HEARD A CLICKING NOISE WHEN THE INSTRUCTION WAS FOLLOWED AND THE VEHICLE STILL WOULD NOT START. THE CONTACT CALLED JIM BROWNE CHRYSLER JEEP DODGE RAM TAMPA BAY AT 813-452-5499 (LOCATED AT 10909 N FLORIDA AVE, TAMPA, FL 33612) AND WAS INFORMED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT ASKED THE MANUFACTURER IF THE REPAIR COST WOULD BE REIMBURSED IF THE FAILURE WERE TO BE RECALLED IN THE FUTURE. THE MANUFACTURER STATED THAT THERE WAS NO GUARANTEE FOR REIMBURSEMENT. THE VEHICLE WAS NOT PREPARED. THE FAILURE MILEAGE WAS 54,734.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE "PUSH BRAKE AND PRESS START BUTTON" INDICATOR ILLUMINATED. THE CONTACT HEARD A CLICKING NOISE WHEN THE INSTRUCTION WAS FOLLOWED AND THE VEHICLE STILL WOULD NOT START. THE CONTACT CALLED JIM BROWNE CHRYSLER JEEP DODGE RAM TAMPA BAY AT 813-452-5499 (LOCATED AT 10909 N FLORIDA AVE, TAMPA, FL 33612) AND WAS INFORMED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT ASKED THE MANUFACTURER IF THE REPAIR COST WOULD BE REIMBURSED IF THE FAILURE WERE TO BE RECALLED IN THE FUTURE. THE MANUFACTURER STATED THAT THERE WAS NO GUARANTEE FOR REIMBURSEMENT. THE VEHICLE WAS NOT PREPARED. THE FAILURE MILEAGE WAS 54,734.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE "PUSH BRAKE AND PRESS START BUTTON" INDICATOR ILLUMINATED. THE CONTACT HEARD A CLICKING NOISE WHEN THE INSTRUCTION WAS FOLLOWED AND THE VEHICLE STILL WOULD NOT START. THE CONTACT CALLED JIM BROWNE CHRYSLER JEEP DODGE RAM TAMPA BAY AT 813-452-5499 (LOCATED AT 10909 N FLORIDA AVE, TAMPA, FL 33612) AND WAS INFORMED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT ASKED THE MANUFACTURER IF THE REPAIR COST WOULD BE REIMBURSED IF THE FAILURE WERE TO BE RECALLED IN THE FUTURE. THE MANUFACTURER STATED THAT THERE WAS NO GUARANTEE FOR REIMBURSEMENT. THE VEHICLE WAS NOT PREPARED. THE FAILURE MILEAGE WAS 54,734.
Mfg Campaign: 11131988
Recall Date: Sep 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
MY RIGHT PASSENGER AIR BAG SENOR IS MALFUNCTIONING, HOWEVER THE DEALERSHIP CANNOT TELL ME WHY OR HOW THE SENOR WAS BROKEN. I SEE THAT THERE WAS A RECALL ON SOME CHRYSLER VEHICLES THAT WERE MADE IN 2015 WHICH MINE WAS, BUT THEY CLAIM MY CAR IS NOT ELIGIBLE FOR THE RECALL. WASHINGTON ' FIAT-CHRYSLER IS RECALLING 78 2015 CHRYSLER 200 SEDANS TO FIX A PROBLEM THAT AFFECTS THE FRONT PASSENGER SEAT AND AIRBAG, ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. "DURING SERVICE WORK, THE AFFECTED VEHICLES MAY HAVE HAD EITHER THE OCCUPANT CLASSIFICATION MODULE OR THE SEAT CUSHION FOAM OF THE FRONT PASSENGER SEAT REPLACED INSTEAD OF BOTH PIECES TOGETHER, WHICH MAKE UP A COMPLETE CALIBRATED SET," NHTSA SAID IN ITS RECALL SUMMARY. "IF BOTH PIECES WERE NOT REPLACED TOGETHER, THE OCCUPANT DETECTION AND CLASSIFICATION SYSTEM MAY NOT BE PROPERLY CALIBRATED AND THE PASSENGER AIRBAG MAY IMPROPERLY DEPLOY IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY." THERE ARE NO ACCIDENTS OR INJURIES LINKED TO THE RECALL, FIAT-CHRYSLER SPOKESMAN ERIC MAYNE TOLD EDMUNDS. THE AFFECTED 200 SEDANS WERE BUILT FROM APRIL 7, 2014 TO AUGUST 3, 2015. CHRYSLER DEALERS WILL INSTALL A NEW OCM-SCF SEAT SERVICE KIT. THE RECALL IS EXPECTED TO BEGIN WITHIN 60 DAYS. OWNERS CAN CONTACT CHRYSLER CUSTOMER SERVICE AT 1-800-853-1403. HTTPS://WWW.EDMUNDS.COM/CAR-NEWS/2015-CHRYSLER-200-RECALLED-FOR-AIRBAG-SEAT-PROBLEM.HTML
Corrective Action:
MY RIGHT PASSENGER AIR BAG SENOR IS MALFUNCTIONING, HOWEVER THE DEALERSHIP CANNOT TELL ME WHY OR HOW THE SENOR WAS BROKEN. I SEE THAT THERE WAS A RECALL ON SOME CHRYSLER VEHICLES THAT WERE MADE IN 2015 WHICH MINE WAS, BUT THEY CLAIM MY CAR IS NOT ELIGIBLE FOR THE RECALL. WASHINGTON ' FIAT-CHRYSLER IS RECALLING 78 2015 CHRYSLER 200 SEDANS TO FIX A PROBLEM THAT AFFECTS THE FRONT PASSENGER SEAT AND AIRBAG, ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. "DURING SERVICE WORK, THE AFFECTED VEHICLES MAY HAVE HAD EITHER THE OCCUPANT CLASSIFICATION MODULE OR THE SEAT CUSHION FOAM OF THE FRONT PASSENGER SEAT REPLACED INSTEAD OF BOTH PIECES TOGETHER, WHICH MAKE UP A COMPLETE CALIBRATED SET," NHTSA SAID IN ITS RECALL SUMMARY. "IF BOTH PIECES WERE NOT REPLACED TOGETHER, THE OCCUPANT DETECTION AND CLASSIFICATION SYSTEM MAY NOT BE PROPERLY CALIBRATED AND THE PASSENGER AIRBAG MAY IMPROPERLY DEPLOY IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY." THERE ARE NO ACCIDENTS OR INJURIES LINKED TO THE RECALL, FIAT-CHRYSLER SPOKESMAN ERIC MAYNE TOLD EDMUNDS. THE AFFECTED 200 SEDANS WERE BUILT FROM APRIL 7, 2014 TO AUGUST 3, 2015. CHRYSLER DEALERS WILL INSTALL A NEW OCM-SCF SEAT SERVICE KIT. THE RECALL IS EXPECTED TO BEGIN WITHIN 60 DAYS. OWNERS CAN CONTACT CHRYSLER CUSTOMER SERVICE AT 1-800-853-1403. HTTPS://WWW.EDMUNDS.COM/CAR-NEWS/2015-CHRYSLER-200-RECALLED-FOR-AIRBAG-SEAT-PROBLEM.HTML
Additional Notes:
MY RIGHT PASSENGER AIR BAG SENOR IS MALFUNCTIONING, HOWEVER THE DEALERSHIP CANNOT TELL ME WHY OR HOW THE SENOR WAS BROKEN. I SEE THAT THERE WAS A RECALL ON SOME CHRYSLER VEHICLES THAT WERE MADE IN 2015 WHICH MINE WAS, BUT THEY CLAIM MY CAR IS NOT ELIGIBLE FOR THE RECALL. WASHINGTON ' FIAT-CHRYSLER IS RECALLING 78 2015 CHRYSLER 200 SEDANS TO FIX A PROBLEM THAT AFFECTS THE FRONT PASSENGER SEAT AND AIRBAG, ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. "DURING SERVICE WORK, THE AFFECTED VEHICLES MAY HAVE HAD EITHER THE OCCUPANT CLASSIFICATION MODULE OR THE SEAT CUSHION FOAM OF THE FRONT PASSENGER SEAT REPLACED INSTEAD OF BOTH PIECES TOGETHER, WHICH MAKE UP A COMPLETE CALIBRATED SET," NHTSA SAID IN ITS RECALL SUMMARY. "IF BOTH PIECES WERE NOT REPLACED TOGETHER, THE OCCUPANT DETECTION AND CLASSIFICATION SYSTEM MAY NOT BE PROPERLY CALIBRATED AND THE PASSENGER AIRBAG MAY IMPROPERLY DEPLOY IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY." THERE ARE NO ACCIDENTS OR INJURIES LINKED TO THE RECALL, FIAT-CHRYSLER SPOKESMAN ERIC MAYNE TOLD EDMUNDS. THE AFFECTED 200 SEDANS WERE BUILT FROM APRIL 7, 2014 TO AUGUST 3, 2015. CHRYSLER DEALERS WILL INSTALL A NEW OCM-SCF SEAT SERVICE KIT. THE RECALL IS EXPECTED TO BEGIN WITHIN 60 DAYS. OWNERS CAN CONTACT CHRYSLER CUSTOMER SERVICE AT 1-800-853-1403. HTTPS://WWW.EDMUNDS.COM/CAR-NEWS/2015-CHRYSLER-200-RECALLED-FOR-AIRBAG-SEAT-PROBLEM.HTML
Mfg Campaign: 11131766
Recall Date: Sep 26, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SLOWED DOWN AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (708-801-3090, LOCATED AT 17225 TORRENCE AVE, LANSING, IL 60438) WHERE IT WAS DIAGNOSED THAT THE OIL WAS LOW. THE TECHNICIAN TOPPED OFF THE OIL, BUT THE FAILURE RECURRED AFTER 700 MILES. THE CONTACT WENT BACK AND FORTH TO THE SAME DEALER AND THE OIL WAS REFILLED EACH TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND RECOMMENDED AN OIL CONSUMPTION TEST BE CONDUCTED. THE FAILURE RECURRED AND THE MANUFACTURER ORDERED THE DEALER TO PERFORM A DIAGNOSTIC TEST. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,424.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SLOWED DOWN AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (708-801-3090, LOCATED AT 17225 TORRENCE AVE, LANSING, IL 60438) WHERE IT WAS DIAGNOSED THAT THE OIL WAS LOW. THE TECHNICIAN TOPPED OFF THE OIL, BUT THE FAILURE RECURRED AFTER 700 MILES. THE CONTACT WENT BACK AND FORTH TO THE SAME DEALER AND THE OIL WAS REFILLED EACH TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND RECOMMENDED AN OIL CONSUMPTION TEST BE CONDUCTED. THE FAILURE RECURRED AND THE MANUFACTURER ORDERED THE DEALER TO PERFORM A DIAGNOSTIC TEST. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,424.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SLOWED DOWN AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (708-801-3090, LOCATED AT 17225 TORRENCE AVE, LANSING, IL 60438) WHERE IT WAS DIAGNOSED THAT THE OIL WAS LOW. THE TECHNICIAN TOPPED OFF THE OIL, BUT THE FAILURE RECURRED AFTER 700 MILES. THE CONTACT WENT BACK AND FORTH TO THE SAME DEALER AND THE OIL WAS REFILLED EACH TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND RECOMMENDED AN OIL CONSUMPTION TEST BE CONDUCTED. THE FAILURE RECURRED AND THE MANUFACTURER ORDERED THE DEALER TO PERFORM A DIAGNOSTIC TEST. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,424.
Mfg Campaign: 11130328
Recall Date: Sep 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR BEGAN SHIFTING HARD AND HAD BEEN TAKEN TO THE DEALERSHIP TWICE FOR THAT ISSUE. THEY COMPLETED A SOFTWARE UPDATE WHICH DID NOT CORRECT THE ISSUE. TODAY, 09-20-2018, THE CAR WAS SHAKING VIOLENTLY WHEN TAKING OFF AND STOPPED MOVING. IT WAS THE SHIFTED TO PARK AND WOULD NOT GO BACK TO DRIVE. IT WAS THEN SHUT OFF AND RESTARTED AND THEN SHIFTED IN TO DRIVE. IT NOW SHAKES VIOLENTLY EVERY TIME WHEN TAKING OFF. IT IS SCHEDULED FOR SERVICE AGAIN FOR THE THIRD TIME. THERE IS ABOUT 42,000 MILES ON THE CAR. THE OTHER ISSUES OCCURRED WITHIN THE LAST MONTH.
Corrective Action:
THE CAR BEGAN SHIFTING HARD AND HAD BEEN TAKEN TO THE DEALERSHIP TWICE FOR THAT ISSUE. THEY COMPLETED A SOFTWARE UPDATE WHICH DID NOT CORRECT THE ISSUE. TODAY, 09-20-2018, THE CAR WAS SHAKING VIOLENTLY WHEN TAKING OFF AND STOPPED MOVING. IT WAS THE SHIFTED TO PARK AND WOULD NOT GO BACK TO DRIVE. IT WAS THEN SHUT OFF AND RESTARTED AND THEN SHIFTED IN TO DRIVE. IT NOW SHAKES VIOLENTLY EVERY TIME WHEN TAKING OFF. IT IS SCHEDULED FOR SERVICE AGAIN FOR THE THIRD TIME. THERE IS ABOUT 42,000 MILES ON THE CAR. THE OTHER ISSUES OCCURRED WITHIN THE LAST MONTH.
Additional Notes:
THE CAR BEGAN SHIFTING HARD AND HAD BEEN TAKEN TO THE DEALERSHIP TWICE FOR THAT ISSUE. THEY COMPLETED A SOFTWARE UPDATE WHICH DID NOT CORRECT THE ISSUE. TODAY, 09-20-2018, THE CAR WAS SHAKING VIOLENTLY WHEN TAKING OFF AND STOPPED MOVING. IT WAS THE SHIFTED TO PARK AND WOULD NOT GO BACK TO DRIVE. IT WAS THEN SHUT OFF AND RESTARTED AND THEN SHIFTED IN TO DRIVE. IT NOW SHAKES VIOLENTLY EVERY TIME WHEN TAKING OFF. IT IS SCHEDULED FOR SERVICE AGAIN FOR THE THIRD TIME. THERE IS ABOUT 42,000 MILES ON THE CAR. THE OTHER ISSUES OCCURRED WITHIN THE LAST MONTH.
Mfg Campaign: 11130497
Recall Date: Sep 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE NOTICED THAT MY 2016 CHRYSLER 200 IS BURNING OIL AT AN ALARMING RATE. I DIDN'T EVEN KNOW IT WAS LOW BECAUSE THERE IS NO SENSOR THAT SHOWS UP ON THE DASH LETTING ME KNOW THE OIL WAS LOW. THE "OIL CHANGE LIFE" IS STILL AT 20% LIFE BUT MY CAR HAS BURNED THRU OVER 4 QUARTS OF OIL IN 4,000 MILES!! I FIND THIS EXTREMELY CONCERNING NOT TO MENTION THE POSSIBLE ENGINE DAMAGE THAT CAN BE DONE WITH A CAR BURNING THIS MUCH OIL. THERE SHOULD BE AN ALERT TO DRIVERS LETTING THEM KNOW THE OIL LEVELS ARE LOW. I HAVE NEVER HAD A CAR THAT BURNED OIL LIKE THIS!
Corrective Action:
I HAVE NOTICED THAT MY 2016 CHRYSLER 200 IS BURNING OIL AT AN ALARMING RATE. I DIDN'T EVEN KNOW IT WAS LOW BECAUSE THERE IS NO SENSOR THAT SHOWS UP ON THE DASH LETTING ME KNOW THE OIL WAS LOW. THE "OIL CHANGE LIFE" IS STILL AT 20% LIFE BUT MY CAR HAS BURNED THRU OVER 4 QUARTS OF OIL IN 4,000 MILES!! I FIND THIS EXTREMELY CONCERNING NOT TO MENTION THE POSSIBLE ENGINE DAMAGE THAT CAN BE DONE WITH A CAR BURNING THIS MUCH OIL. THERE SHOULD BE AN ALERT TO DRIVERS LETTING THEM KNOW THE OIL LEVELS ARE LOW. I HAVE NEVER HAD A CAR THAT BURNED OIL LIKE THIS!
Additional Notes:
I HAVE NOTICED THAT MY 2016 CHRYSLER 200 IS BURNING OIL AT AN ALARMING RATE. I DIDN'T EVEN KNOW IT WAS LOW BECAUSE THERE IS NO SENSOR THAT SHOWS UP ON THE DASH LETTING ME KNOW THE OIL WAS LOW. THE "OIL CHANGE LIFE" IS STILL AT 20% LIFE BUT MY CAR HAS BURNED THRU OVER 4 QUARTS OF OIL IN 4,000 MILES!! I FIND THIS EXTREMELY CONCERNING NOT TO MENTION THE POSSIBLE ENGINE DAMAGE THAT CAN BE DONE WITH A CAR BURNING THIS MUCH OIL. THERE SHOULD BE AN ALERT TO DRIVERS LETTING THEM KNOW THE OIL LEVELS ARE LOW. I HAVE NEVER HAD A CAR THAT BURNED OIL LIKE THIS!
Mfg Campaign: 11129967
Recall Date: Sep 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
IN THE LAST MONTH, MY 2016 CHRYSLER 200 HAS STALLED OUT WHILE DRIVING WITHOUT ANY NOTICE. UPON TRYING TO RESTART, IT STRUGGLE TO TURN OVER. I HAVE TO PUT IN PARK AND WAIT A FEW MINUTES BEFORE IT WILL START UP AGAIN. THERE IS NO WARNING BEFORE THE CAR DIES EITHER. THERE WAS NO WARNING LIGHT ON THE DASH TO LET ME KNOW THAT SOMETHING IS WRONG. EACH TIME MY CAR STALLED I WAS ON A BUSY HIGHWAY AND LUCKILY NO CAR WERE COMING OR THEY WERE ABLE TO GO AROUND ME. I WAS SCARED I WAS GOING TO GET HIT AND KILLED WHEN MY CAR STALLED IN THE MIDDLE OF THE BUSY HIGHWAY. I HAVE READ THE NUMEROUS 2015 AND 2016 MODELS HAVE THE SAME SAFETY ISSUE. THE 2016 200 NEEDS TO BE RECALLED TO FIX THIS SERIOUS, POSSIBLE FATAL ISSUE OF STALLING OUT WITHOUT WARNING. EACH TIME THIS HAPPENED TO ME WAS WHEN I WAS AT A STOP AND THEN STEPPING ON THE GAS, OR WHEN I WAS AT A LOW RATE OF SPEED (APPROX 10 MPH). I HAVE DOCUMENTED THE DATES AND TIMES EACH TIME MY CAR HAS STALLED OUT.
Corrective Action:
IN THE LAST MONTH, MY 2016 CHRYSLER 200 HAS STALLED OUT WHILE DRIVING WITHOUT ANY NOTICE. UPON TRYING TO RESTART, IT STRUGGLE TO TURN OVER. I HAVE TO PUT IN PARK AND WAIT A FEW MINUTES BEFORE IT WILL START UP AGAIN. THERE IS NO WARNING BEFORE THE CAR DIES EITHER. THERE WAS NO WARNING LIGHT ON THE DASH TO LET ME KNOW THAT SOMETHING IS WRONG. EACH TIME MY CAR STALLED I WAS ON A BUSY HIGHWAY AND LUCKILY NO CAR WERE COMING OR THEY WERE ABLE TO GO AROUND ME. I WAS SCARED I WAS GOING TO GET HIT AND KILLED WHEN MY CAR STALLED IN THE MIDDLE OF THE BUSY HIGHWAY. I HAVE READ THE NUMEROUS 2015 AND 2016 MODELS HAVE THE SAME SAFETY ISSUE. THE 2016 200 NEEDS TO BE RECALLED TO FIX THIS SERIOUS, POSSIBLE FATAL ISSUE OF STALLING OUT WITHOUT WARNING. EACH TIME THIS HAPPENED TO ME WAS WHEN I WAS AT A STOP AND THEN STEPPING ON THE GAS, OR WHEN I WAS AT A LOW RATE OF SPEED (APPROX 10 MPH). I HAVE DOCUMENTED THE DATES AND TIMES EACH TIME MY CAR HAS STALLED OUT.
Additional Notes:
IN THE LAST MONTH, MY 2016 CHRYSLER 200 HAS STALLED OUT WHILE DRIVING WITHOUT ANY NOTICE. UPON TRYING TO RESTART, IT STRUGGLE TO TURN OVER. I HAVE TO PUT IN PARK AND WAIT A FEW MINUTES BEFORE IT WILL START UP AGAIN. THERE IS NO WARNING BEFORE THE CAR DIES EITHER. THERE WAS NO WARNING LIGHT ON THE DASH TO LET ME KNOW THAT SOMETHING IS WRONG. EACH TIME MY CAR STALLED I WAS ON A BUSY HIGHWAY AND LUCKILY NO CAR WERE COMING OR THEY WERE ABLE TO GO AROUND ME. I WAS SCARED I WAS GOING TO GET HIT AND KILLED WHEN MY CAR STALLED IN THE MIDDLE OF THE BUSY HIGHWAY. I HAVE READ THE NUMEROUS 2015 AND 2016 MODELS HAVE THE SAME SAFETY ISSUE. THE 2016 200 NEEDS TO BE RECALLED TO FIX THIS SERIOUS, POSSIBLE FATAL ISSUE OF STALLING OUT WITHOUT WARNING. EACH TIME THIS HAPPENED TO ME WAS WHEN I WAS AT A STOP AND THEN STEPPING ON THE GAS, OR WHEN I WAS AT A LOW RATE OF SPEED (APPROX 10 MPH). I HAVE DOCUMENTED THE DATES AND TIMES EACH TIME MY CAR HAS STALLED OUT.
Mfg Campaign: 11129776
Recall Date: Sep 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR WONT START AND THE BRAKES ARE HARD
Corrective Action:
MY CAR WONT START AND THE BRAKES ARE HARD
Additional Notes:
MY CAR WONT START AND THE BRAKES ARE HARD
Mfg Campaign: 11128401
Recall Date: Sep 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN SERVICE SHIFTER LIGHT COMES ON THE EMERGENCY BRAKE AUTOMATICALLY ENGAGES, IT HAPPENED TO ME WHILE DRIVING IN A PARKING LOT. I SEE THE SAFETY ISSUE OF IT NOW WHEN I SEEN THE SAME THING HAPPEN TO A 2017 JEEP WHILE THEY WERE DRIVING ON THE INTERSTATE
Corrective Action:
WHEN SERVICE SHIFTER LIGHT COMES ON THE EMERGENCY BRAKE AUTOMATICALLY ENGAGES, IT HAPPENED TO ME WHILE DRIVING IN A PARKING LOT. I SEE THE SAFETY ISSUE OF IT NOW WHEN I SEEN THE SAME THING HAPPEN TO A 2017 JEEP WHILE THEY WERE DRIVING ON THE INTERSTATE
Additional Notes:
WHEN SERVICE SHIFTER LIGHT COMES ON THE EMERGENCY BRAKE AUTOMATICALLY ENGAGES, IT HAPPENED TO ME WHILE DRIVING IN A PARKING LOT. I SEE THE SAFETY ISSUE OF IT NOW WHEN I SEEN THE SAME THING HAPPEN TO A 2017 JEEP WHILE THEY WERE DRIVING ON THE INTERSTATE
Mfg Campaign: 11124621
Recall Date: Sep 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
SERVICE AIRBAG SYSTEM NOTICE ON DASHBOARD. 4TH EVENT OVER 2 YEAR PERIOD. CURRENT MILEAGE 25000. DEALER HAS NOW REPAIRED WIRING CONNECTIONS ON FRONT PASSENGER SIDE (TWICE). SENSOR AREA NEAR FRONT LEFT HEADLIGHT, AND FRONT DRIVERS SIDE SQUIB 2 CIRCUIT CONNECTOR, THOUGH CODE THROWN THIS TIME WAS FOR LEFT SIDE SEAT DEPLOYMENT SQUIB 1. I AM CONCERNED THAT WITH SO MANY AREAS OF THE SYSTEM FAILING DUE TO IMPROPERLY INSTALLED OR DEFECTIVE CONNECTIONS, THAT THE SYSTEM IS LIKELY TO FAIL IN IN A CRASH WHEN MOST NEEDED! FAULTS OCCURRED BOTH WHILE VEHICLE WAS STATIONARY AND IN MOTION. LOCATION AND DIRECTION OF TRAVEL WERE RANDOM WHEN FAULTS OCCURRED.
Corrective Action:
SERVICE AIRBAG SYSTEM NOTICE ON DASHBOARD. 4TH EVENT OVER 2 YEAR PERIOD. CURRENT MILEAGE 25000. DEALER HAS NOW REPAIRED WIRING CONNECTIONS ON FRONT PASSENGER SIDE (TWICE). SENSOR AREA NEAR FRONT LEFT HEADLIGHT, AND FRONT DRIVERS SIDE SQUIB 2 CIRCUIT CONNECTOR, THOUGH CODE THROWN THIS TIME WAS FOR LEFT SIDE SEAT DEPLOYMENT SQUIB 1. I AM CONCERNED THAT WITH SO MANY AREAS OF THE SYSTEM FAILING DUE TO IMPROPERLY INSTALLED OR DEFECTIVE CONNECTIONS, THAT THE SYSTEM IS LIKELY TO FAIL IN IN A CRASH WHEN MOST NEEDED! FAULTS OCCURRED BOTH WHILE VEHICLE WAS STATIONARY AND IN MOTION. LOCATION AND DIRECTION OF TRAVEL WERE RANDOM WHEN FAULTS OCCURRED.
Additional Notes:
SERVICE AIRBAG SYSTEM NOTICE ON DASHBOARD. 4TH EVENT OVER 2 YEAR PERIOD. CURRENT MILEAGE 25000. DEALER HAS NOW REPAIRED WIRING CONNECTIONS ON FRONT PASSENGER SIDE (TWICE). SENSOR AREA NEAR FRONT LEFT HEADLIGHT, AND FRONT DRIVERS SIDE SQUIB 2 CIRCUIT CONNECTOR, THOUGH CODE THROWN THIS TIME WAS FOR LEFT SIDE SEAT DEPLOYMENT SQUIB 1. I AM CONCERNED THAT WITH SO MANY AREAS OF THE SYSTEM FAILING DUE TO IMPROPERLY INSTALLED OR DEFECTIVE CONNECTIONS, THAT THE SYSTEM IS LIKELY TO FAIL IN IN A CRASH WHEN MOST NEEDED! FAULTS OCCURRED BOTH WHILE VEHICLE WAS STATIONARY AND IN MOTION. LOCATION AND DIRECTION OF TRAVEL WERE RANDOM WHEN FAULTS OCCURRED.
Mfg Campaign: 11124396
Recall Date: Sep 4, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY CHRYSLER 200 DASHBOARD IS CUTTING OUT WHILE DRIVING AND STALLS
Corrective Action:
MY CHRYSLER 200 DASHBOARD IS CUTTING OUT WHILE DRIVING AND STALLS
Additional Notes:
MY CHRYSLER 200 DASHBOARD IS CUTTING OUT WHILE DRIVING AND STALLS
Mfg Campaign: 11122464
Recall Date: Aug 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY CHRYSLER 200 DASHBOARD IS CUTTING OUT WHILE DRIVING AND STALLS
Corrective Action:
MY CHRYSLER 200 DASHBOARD IS CUTTING OUT WHILE DRIVING AND STALLS
Additional Notes:
MY CHRYSLER 200 DASHBOARD IS CUTTING OUT WHILE DRIVING AND STALLS
Mfg Campaign: 11122464
Recall Date: Aug 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CHRYSLER 200 DASHBOARD IS CUTTING OUT WHILE DRIVING AND STALLS
Corrective Action:
MY CHRYSLER 200 DASHBOARD IS CUTTING OUT WHILE DRIVING AND STALLS
Additional Notes:
MY CHRYSLER 200 DASHBOARD IS CUTTING OUT WHILE DRIVING AND STALLS
Mfg Campaign: 11122464
Recall Date: Aug 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAGS SYSTEM MALFUNCTIONING, THE CAR IS INDICATING NEEDS SERVICE FOR AIRBAGS SYSTEM FAILURE. THIS IS A MAJOR RISK FOR THE SAFETY OF ANY DRIVER. THIS ISSUE HAS BEEN REPORTED TO CHRYSLER. THOUSANDS OF CASES IN WHICH CHRYSLER 200 FROM YEAR 2015 TO 2018 HAVE A MALFUNCTION HAZARDOUS AIRBAG SYSTEM. FAILURE TO DEPLOY UPON VEHICLE IMPACT. WARNING INDICATION OF SYSTEM FAILURE IS A COMMON PROBLEM AND NEEDS A SAFETY RECALL. THE MANUFACTURER SHOULD RECALL THESE VEHICLES. IT IS UNLAWFUL FOR THESE VEHICLES NOT TO OPERATE A PROPER AIRBAG SYSTEM.
Corrective Action:
AIRBAGS SYSTEM MALFUNCTIONING, THE CAR IS INDICATING NEEDS SERVICE FOR AIRBAGS SYSTEM FAILURE. THIS IS A MAJOR RISK FOR THE SAFETY OF ANY DRIVER. THIS ISSUE HAS BEEN REPORTED TO CHRYSLER. THOUSANDS OF CASES IN WHICH CHRYSLER 200 FROM YEAR 2015 TO 2018 HAVE A MALFUNCTION HAZARDOUS AIRBAG SYSTEM. FAILURE TO DEPLOY UPON VEHICLE IMPACT. WARNING INDICATION OF SYSTEM FAILURE IS A COMMON PROBLEM AND NEEDS A SAFETY RECALL. THE MANUFACTURER SHOULD RECALL THESE VEHICLES. IT IS UNLAWFUL FOR THESE VEHICLES NOT TO OPERATE A PROPER AIRBAG SYSTEM.
Additional Notes:
AIRBAGS SYSTEM MALFUNCTIONING, THE CAR IS INDICATING NEEDS SERVICE FOR AIRBAGS SYSTEM FAILURE. THIS IS A MAJOR RISK FOR THE SAFETY OF ANY DRIVER. THIS ISSUE HAS BEEN REPORTED TO CHRYSLER. THOUSANDS OF CASES IN WHICH CHRYSLER 200 FROM YEAR 2015 TO 2018 HAVE A MALFUNCTION HAZARDOUS AIRBAG SYSTEM. FAILURE TO DEPLOY UPON VEHICLE IMPACT. WARNING INDICATION OF SYSTEM FAILURE IS A COMMON PROBLEM AND NEEDS A SAFETY RECALL. THE MANUFACTURER SHOULD RECALL THESE VEHICLES. IT IS UNLAWFUL FOR THESE VEHICLES NOT TO OPERATE A PROPER AIRBAG SYSTEM.
Mfg Campaign: 11122235
Recall Date: Aug 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DURING ROUTINE MAINTENANCE TECHNICIAN DISCOVERED REAR LOWER SHOCK MOUNTING BOLTS ARE MISSING.
Corrective Action:
DURING ROUTINE MAINTENANCE TECHNICIAN DISCOVERED REAR LOWER SHOCK MOUNTING BOLTS ARE MISSING.
Additional Notes:
DURING ROUTINE MAINTENANCE TECHNICIAN DISCOVERED REAR LOWER SHOCK MOUNTING BOLTS ARE MISSING.
Mfg Campaign: 11121604
Recall Date: Aug 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CRUISE CONTROL IS GETTING STUCK! I BOUGHT THIS CAR IN JUNE, 2018 AND EVERY TIME I SET THE CRUISE CONTROL ON THE CAR IT GETS STUCK WHILE I'M TRAVELING ON THE HIGHWAY. IT'LL WORK FINE ON FLAT ROADS AND GOING UPHILL BUT WHEN THE CAR GOES DOWNHILL AND THE SPEEDOMETER INCREASES PAST WHAT I HAVE THE CRUISE CONTROL SET ON' THE ENGINE REVS UP, THE RPMS GO UP TO 5 OR 6 (SOUNDS LIKE IT'S GOING TO EXPLODE!). I PRESS THE CRUISE CONTROL CANCEL BUTTON AND IT DOESN'T STOP IT, I EVEN MASH THE BRAKE PEDAL AND IT WON'T STOP IT! I HAVE TO CONTINUOUSLY HOLD THE BRAKE PEDAL DOWN FOR ABOUT 5 SECONDS WHILE DRIVING UNTIL THE CRUISE CONTROL KICKS OFF. I'VE NOTICED THERE IS A RECALL ON CERTAIN 2016 CHRYSLER 200S DUE TO THE CRUISE CONTROL PROBLEM BUT WHEN I CALLED CHRYSLER AND GAVE THEM MY VIN NUMBER THEY SAID MY CAR ISN'T AFFECTED BY THE RECALL. BUT IT IS GETTING STUCK LIKE THE OTHER VEHICLES AND I NEED HELP!! PLEASE TELL ME WHAT TO DO.
Corrective Action:
CRUISE CONTROL IS GETTING STUCK! I BOUGHT THIS CAR IN JUNE, 2018 AND EVERY TIME I SET THE CRUISE CONTROL ON THE CAR IT GETS STUCK WHILE I'M TRAVELING ON THE HIGHWAY. IT'LL WORK FINE ON FLAT ROADS AND GOING UPHILL BUT WHEN THE CAR GOES DOWNHILL AND THE SPEEDOMETER INCREASES PAST WHAT I HAVE THE CRUISE CONTROL SET ON' THE ENGINE REVS UP, THE RPMS GO UP TO 5 OR 6 (SOUNDS LIKE IT'S GOING TO EXPLODE!). I PRESS THE CRUISE CONTROL CANCEL BUTTON AND IT DOESN'T STOP IT, I EVEN MASH THE BRAKE PEDAL AND IT WON'T STOP IT! I HAVE TO CONTINUOUSLY HOLD THE BRAKE PEDAL DOWN FOR ABOUT 5 SECONDS WHILE DRIVING UNTIL THE CRUISE CONTROL KICKS OFF. I'VE NOTICED THERE IS A RECALL ON CERTAIN 2016 CHRYSLER 200S DUE TO THE CRUISE CONTROL PROBLEM BUT WHEN I CALLED CHRYSLER AND GAVE THEM MY VIN NUMBER THEY SAID MY CAR ISN'T AFFECTED BY THE RECALL. BUT IT IS GETTING STUCK LIKE THE OTHER VEHICLES AND I NEED HELP!! PLEASE TELL ME WHAT TO DO.
Additional Notes:
CRUISE CONTROL IS GETTING STUCK! I BOUGHT THIS CAR IN JUNE, 2018 AND EVERY TIME I SET THE CRUISE CONTROL ON THE CAR IT GETS STUCK WHILE I'M TRAVELING ON THE HIGHWAY. IT'LL WORK FINE ON FLAT ROADS AND GOING UPHILL BUT WHEN THE CAR GOES DOWNHILL AND THE SPEEDOMETER INCREASES PAST WHAT I HAVE THE CRUISE CONTROL SET ON' THE ENGINE REVS UP, THE RPMS GO UP TO 5 OR 6 (SOUNDS LIKE IT'S GOING TO EXPLODE!). I PRESS THE CRUISE CONTROL CANCEL BUTTON AND IT DOESN'T STOP IT, I EVEN MASH THE BRAKE PEDAL AND IT WON'T STOP IT! I HAVE TO CONTINUOUSLY HOLD THE BRAKE PEDAL DOWN FOR ABOUT 5 SECONDS WHILE DRIVING UNTIL THE CRUISE CONTROL KICKS OFF. I'VE NOTICED THERE IS A RECALL ON CERTAIN 2016 CHRYSLER 200S DUE TO THE CRUISE CONTROL PROBLEM BUT WHEN I CALLED CHRYSLER AND GAVE THEM MY VIN NUMBER THEY SAID MY CAR ISN'T AFFECTED BY THE RECALL. BUT IT IS GETTING STUCK LIKE THE OTHER VEHICLES AND I NEED HELP!! PLEASE TELL ME WHAT TO DO.
Mfg Campaign: 11121255
Recall Date: Aug 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAD A 2016 CHRYSLER 200 LIMITED. IF YOU NEED TO HAVE 18,000 MILES ON THE VEHICLE YET AND I BOUGHT IT BRAND NEW. ON JUNE 5TH 2018 I HAD TO DROP MY DAUGHTER OFF AT SCHOOL I WAS ABOUT EIGHT BLOCKS AWAY FROM HER SCHOOL AND A GENTLEMAN PULLED ME OVER TO LET ME KNOW THAT I NEEDED TO GET OUT MY CAR BECAUSE UNDERNEATH MY CAR WAS ON FIRE. SO I TURN THE CORNER TO GET AWAY FROM THE SCHOOL IN THE PARK CARS CUT THE CAR OFF AND GOT OUT THE CAR NEXT THING I KNOW THE CAR BLOWS UP THE FIRE DEPARTMENT COMES AND PUT THE FIRE OUT. BUT MY CAR IS AT A TOTAL LOSS. NO ONE KNOWS WHY THE CAR CAUGHT ON FIRE OR BLEW UP BECAUSE THEY SAID IT'S TOO MUCH DAMAGE DONE TO THE CAR. *TT *JS
Corrective Action:
I HAD A 2016 CHRYSLER 200 LIMITED. IF YOU NEED TO HAVE 18,000 MILES ON THE VEHICLE YET AND I BOUGHT IT BRAND NEW. ON JUNE 5TH 2018 I HAD TO DROP MY DAUGHTER OFF AT SCHOOL I WAS ABOUT EIGHT BLOCKS AWAY FROM HER SCHOOL AND A GENTLEMAN PULLED ME OVER TO LET ME KNOW THAT I NEEDED TO GET OUT MY CAR BECAUSE UNDERNEATH MY CAR WAS ON FIRE. SO I TURN THE CORNER TO GET AWAY FROM THE SCHOOL IN THE PARK CARS CUT THE CAR OFF AND GOT OUT THE CAR NEXT THING I KNOW THE CAR BLOWS UP THE FIRE DEPARTMENT COMES AND PUT THE FIRE OUT. BUT MY CAR IS AT A TOTAL LOSS. NO ONE KNOWS WHY THE CAR CAUGHT ON FIRE OR BLEW UP BECAUSE THEY SAID IT'S TOO MUCH DAMAGE DONE TO THE CAR. *TT *JS
Additional Notes:
I HAD A 2016 CHRYSLER 200 LIMITED. IF YOU NEED TO HAVE 18,000 MILES ON THE VEHICLE YET AND I BOUGHT IT BRAND NEW. ON JUNE 5TH 2018 I HAD TO DROP MY DAUGHTER OFF AT SCHOOL I WAS ABOUT EIGHT BLOCKS AWAY FROM HER SCHOOL AND A GENTLEMAN PULLED ME OVER TO LET ME KNOW THAT I NEEDED TO GET OUT MY CAR BECAUSE UNDERNEATH MY CAR WAS ON FIRE. SO I TURN THE CORNER TO GET AWAY FROM THE SCHOOL IN THE PARK CARS CUT THE CAR OFF AND GOT OUT THE CAR NEXT THING I KNOW THE CAR BLOWS UP THE FIRE DEPARTMENT COMES AND PUT THE FIRE OUT. BUT MY CAR IS AT A TOTAL LOSS. NO ONE KNOWS WHY THE CAR CAUGHT ON FIRE OR BLEW UP BECAUSE THEY SAID IT'S TOO MUCH DAMAGE DONE TO THE CAR. *TT *JS
Mfg Campaign: 11118687
Recall Date: Aug 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AS I WAS IN MOTION GOING ABOUT 20 MPH WITH THE CAR IN DRIVE (D), THE CAR DISPLAYED A MESSAGE AS SEEN IN THE PHOTO THAT STATES SHIFT TO PARK (P) TO START. AS, THAT MESSAGE IS DISPLAYED THE STEERING WHEEL AND THE BRAKES LOCK UP WHILE THE CAR IS SLOWING DOWN SO YOU CANNOT SHIFT THE CAR TO PARK UNTIL THE CAR HAS COME TO A COMPLETE STOP. ONCE THE CAR COMES TO A COMPLETE STOP, I SHIFTED MY CAR BACK TO PARK AND TRIED TO RESTART THE CAR. THE CAR WOULDN'T RESTART RIGHT AWAY. THE ENGINE AND TRANSMISSION WOULD MAKE A NOISE AS IF IT WERE TRYING TO START WITH THE RPM'S FLUCTUATING TO ABOUT 3 (3000 RPMS) THEN GO BACK TO 0 THEN JUMP TO 1 (1000 RPMS) THEN BACK TO 0 RPMS WHERE THE ENGINE WOULD GIVE OUT. I WOULD HAVE TO WAIT A MINUTE, WHILE IN THE MIDDLE OF TRAFFIC, THEN IT WOULD RESTART AND RUN NORMALLY AGAIN. I CALLED CHRYSLER CORPORATE, DUE TO THE FACT OF HAVING THE WHOLE TRANSMISSION REPLACED WHILE UNDER WARRANTY DUE TO A TRANSMISSION PROBLEM THAT GREW AFTER PURCHASING THE CAR. LESLIE FROM CHRYSLER GAVE ME CASE ID #: 34798487. I SCHEDULED AN APPOINTMENT WITH DARCARS CHRYSLER DODGE JEEP RAM OF SILVER SPRING LOCATED ON 12511 PROSPERITY DR, SILVER SPRING, MD 20904 TO BRING THE CAR TO GET SERVICED AND THE ISSUE LOOKED AT ON AUGUST 7TH 2018 AT 10:45 AM. I AM CURRENTLY WAITING FOR A DIAGNOSIS OF THE ISSUE TO BE ADDRESSED BY THE DEALERSHIP. PLEASE SEE PICTURES ATTACHED FOR MORE INFORMATION.
Corrective Action:
AS I WAS IN MOTION GOING ABOUT 20 MPH WITH THE CAR IN DRIVE (D), THE CAR DISPLAYED A MESSAGE AS SEEN IN THE PHOTO THAT STATES SHIFT TO PARK (P) TO START. AS, THAT MESSAGE IS DISPLAYED THE STEERING WHEEL AND THE BRAKES LOCK UP WHILE THE CAR IS SLOWING DOWN SO YOU CANNOT SHIFT THE CAR TO PARK UNTIL THE CAR HAS COME TO A COMPLETE STOP. ONCE THE CAR COMES TO A COMPLETE STOP, I SHIFTED MY CAR BACK TO PARK AND TRIED TO RESTART THE CAR. THE CAR WOULDN'T RESTART RIGHT AWAY. THE ENGINE AND TRANSMISSION WOULD MAKE A NOISE AS IF IT WERE TRYING TO START WITH THE RPM'S FLUCTUATING TO ABOUT 3 (3000 RPMS) THEN GO BACK TO 0 THEN JUMP TO 1 (1000 RPMS) THEN BACK TO 0 RPMS WHERE THE ENGINE WOULD GIVE OUT. I WOULD HAVE TO WAIT A MINUTE, WHILE IN THE MIDDLE OF TRAFFIC, THEN IT WOULD RESTART AND RUN NORMALLY AGAIN. I CALLED CHRYSLER CORPORATE, DUE TO THE FACT OF HAVING THE WHOLE TRANSMISSION REPLACED WHILE UNDER WARRANTY DUE TO A TRANSMISSION PROBLEM THAT GREW AFTER PURCHASING THE CAR. LESLIE FROM CHRYSLER GAVE ME CASE ID #: 34798487. I SCHEDULED AN APPOINTMENT WITH DARCARS CHRYSLER DODGE JEEP RAM OF SILVER SPRING LOCATED ON 12511 PROSPERITY DR, SILVER SPRING, MD 20904 TO BRING THE CAR TO GET SERVICED AND THE ISSUE LOOKED AT ON AUGUST 7TH 2018 AT 10:45 AM. I AM CURRENTLY WAITING FOR A DIAGNOSIS OF THE ISSUE TO BE ADDRESSED BY THE DEALERSHIP. PLEASE SEE PICTURES ATTACHED FOR MORE INFORMATION.
Additional Notes:
AS I WAS IN MOTION GOING ABOUT 20 MPH WITH THE CAR IN DRIVE (D), THE CAR DISPLAYED A MESSAGE AS SEEN IN THE PHOTO THAT STATES SHIFT TO PARK (P) TO START. AS, THAT MESSAGE IS DISPLAYED THE STEERING WHEEL AND THE BRAKES LOCK UP WHILE THE CAR IS SLOWING DOWN SO YOU CANNOT SHIFT THE CAR TO PARK UNTIL THE CAR HAS COME TO A COMPLETE STOP. ONCE THE CAR COMES TO A COMPLETE STOP, I SHIFTED MY CAR BACK TO PARK AND TRIED TO RESTART THE CAR. THE CAR WOULDN'T RESTART RIGHT AWAY. THE ENGINE AND TRANSMISSION WOULD MAKE A NOISE AS IF IT WERE TRYING TO START WITH THE RPM'S FLUCTUATING TO ABOUT 3 (3000 RPMS) THEN GO BACK TO 0 THEN JUMP TO 1 (1000 RPMS) THEN BACK TO 0 RPMS WHERE THE ENGINE WOULD GIVE OUT. I WOULD HAVE TO WAIT A MINUTE, WHILE IN THE MIDDLE OF TRAFFIC, THEN IT WOULD RESTART AND RUN NORMALLY AGAIN. I CALLED CHRYSLER CORPORATE, DUE TO THE FACT OF HAVING THE WHOLE TRANSMISSION REPLACED WHILE UNDER WARRANTY DUE TO A TRANSMISSION PROBLEM THAT GREW AFTER PURCHASING THE CAR. LESLIE FROM CHRYSLER GAVE ME CASE ID #: 34798487. I SCHEDULED AN APPOINTMENT WITH DARCARS CHRYSLER DODGE JEEP RAM OF SILVER SPRING LOCATED ON 12511 PROSPERITY DR, SILVER SPRING, MD 20904 TO BRING THE CAR TO GET SERVICED AND THE ISSUE LOOKED AT ON AUGUST 7TH 2018 AT 10:45 AM. I AM CURRENTLY WAITING FOR A DIAGNOSIS OF THE ISSUE TO BE ADDRESSED BY THE DEALERSHIP. PLEASE SEE PICTURES ATTACHED FOR MORE INFORMATION.
Mfg Campaign: 11118367
Recall Date: Aug 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AS I WAS IN MOTION GOING ABOUT 20 MPH WITH THE CAR IN DRIVE (D), THE CAR DISPLAYED A MESSAGE AS SEEN IN THE PHOTO THAT STATES SHIFT TO PARK (P) TO START. AS, THAT MESSAGE IS DISPLAYED THE STEERING WHEEL AND THE BRAKES LOCK UP WHILE THE CAR IS SLOWING DOWN SO YOU CANNOT SHIFT THE CAR TO PARK UNTIL THE CAR HAS COME TO A COMPLETE STOP. ONCE THE CAR COMES TO A COMPLETE STOP, I SHIFTED MY CAR BACK TO PARK AND TRIED TO RESTART THE CAR. THE CAR WOULDN'T RESTART RIGHT AWAY. THE ENGINE AND TRANSMISSION WOULD MAKE A NOISE AS IF IT WERE TRYING TO START WITH THE RPM'S FLUCTUATING TO ABOUT 3 (3000 RPMS) THEN GO BACK TO 0 THEN JUMP TO 1 (1000 RPMS) THEN BACK TO 0 RPMS WHERE THE ENGINE WOULD GIVE OUT. I WOULD HAVE TO WAIT A MINUTE, WHILE IN THE MIDDLE OF TRAFFIC, THEN IT WOULD RESTART AND RUN NORMALLY AGAIN. I CALLED CHRYSLER CORPORATE, DUE TO THE FACT OF HAVING THE WHOLE TRANSMISSION REPLACED WHILE UNDER WARRANTY DUE TO A TRANSMISSION PROBLEM THAT GREW AFTER PURCHASING THE CAR. LESLIE FROM CHRYSLER GAVE ME CASE ID #: 34798487. I SCHEDULED AN APPOINTMENT WITH DARCARS CHRYSLER DODGE JEEP RAM OF SILVER SPRING LOCATED ON 12511 PROSPERITY DR, SILVER SPRING, MD 20904 TO BRING THE CAR TO GET SERVICED AND THE ISSUE LOOKED AT ON AUGUST 7TH 2018 AT 10:45 AM. I AM CURRENTLY WAITING FOR A DIAGNOSIS OF THE ISSUE TO BE ADDRESSED BY THE DEALERSHIP. PLEASE SEE PICTURES ATTACHED FOR MORE INFORMATION.
Corrective Action:
AS I WAS IN MOTION GOING ABOUT 20 MPH WITH THE CAR IN DRIVE (D), THE CAR DISPLAYED A MESSAGE AS SEEN IN THE PHOTO THAT STATES SHIFT TO PARK (P) TO START. AS, THAT MESSAGE IS DISPLAYED THE STEERING WHEEL AND THE BRAKES LOCK UP WHILE THE CAR IS SLOWING DOWN SO YOU CANNOT SHIFT THE CAR TO PARK UNTIL THE CAR HAS COME TO A COMPLETE STOP. ONCE THE CAR COMES TO A COMPLETE STOP, I SHIFTED MY CAR BACK TO PARK AND TRIED TO RESTART THE CAR. THE CAR WOULDN'T RESTART RIGHT AWAY. THE ENGINE AND TRANSMISSION WOULD MAKE A NOISE AS IF IT WERE TRYING TO START WITH THE RPM'S FLUCTUATING TO ABOUT 3 (3000 RPMS) THEN GO BACK TO 0 THEN JUMP TO 1 (1000 RPMS) THEN BACK TO 0 RPMS WHERE THE ENGINE WOULD GIVE OUT. I WOULD HAVE TO WAIT A MINUTE, WHILE IN THE MIDDLE OF TRAFFIC, THEN IT WOULD RESTART AND RUN NORMALLY AGAIN. I CALLED CHRYSLER CORPORATE, DUE TO THE FACT OF HAVING THE WHOLE TRANSMISSION REPLACED WHILE UNDER WARRANTY DUE TO A TRANSMISSION PROBLEM THAT GREW AFTER PURCHASING THE CAR. LESLIE FROM CHRYSLER GAVE ME CASE ID #: 34798487. I SCHEDULED AN APPOINTMENT WITH DARCARS CHRYSLER DODGE JEEP RAM OF SILVER SPRING LOCATED ON 12511 PROSPERITY DR, SILVER SPRING, MD 20904 TO BRING THE CAR TO GET SERVICED AND THE ISSUE LOOKED AT ON AUGUST 7TH 2018 AT 10:45 AM. I AM CURRENTLY WAITING FOR A DIAGNOSIS OF THE ISSUE TO BE ADDRESSED BY THE DEALERSHIP. PLEASE SEE PICTURES ATTACHED FOR MORE INFORMATION.
Additional Notes:
AS I WAS IN MOTION GOING ABOUT 20 MPH WITH THE CAR IN DRIVE (D), THE CAR DISPLAYED A MESSAGE AS SEEN IN THE PHOTO THAT STATES SHIFT TO PARK (P) TO START. AS, THAT MESSAGE IS DISPLAYED THE STEERING WHEEL AND THE BRAKES LOCK UP WHILE THE CAR IS SLOWING DOWN SO YOU CANNOT SHIFT THE CAR TO PARK UNTIL THE CAR HAS COME TO A COMPLETE STOP. ONCE THE CAR COMES TO A COMPLETE STOP, I SHIFTED MY CAR BACK TO PARK AND TRIED TO RESTART THE CAR. THE CAR WOULDN'T RESTART RIGHT AWAY. THE ENGINE AND TRANSMISSION WOULD MAKE A NOISE AS IF IT WERE TRYING TO START WITH THE RPM'S FLUCTUATING TO ABOUT 3 (3000 RPMS) THEN GO BACK TO 0 THEN JUMP TO 1 (1000 RPMS) THEN BACK TO 0 RPMS WHERE THE ENGINE WOULD GIVE OUT. I WOULD HAVE TO WAIT A MINUTE, WHILE IN THE MIDDLE OF TRAFFIC, THEN IT WOULD RESTART AND RUN NORMALLY AGAIN. I CALLED CHRYSLER CORPORATE, DUE TO THE FACT OF HAVING THE WHOLE TRANSMISSION REPLACED WHILE UNDER WARRANTY DUE TO A TRANSMISSION PROBLEM THAT GREW AFTER PURCHASING THE CAR. LESLIE FROM CHRYSLER GAVE ME CASE ID #: 34798487. I SCHEDULED AN APPOINTMENT WITH DARCARS CHRYSLER DODGE JEEP RAM OF SILVER SPRING LOCATED ON 12511 PROSPERITY DR, SILVER SPRING, MD 20904 TO BRING THE CAR TO GET SERVICED AND THE ISSUE LOOKED AT ON AUGUST 7TH 2018 AT 10:45 AM. I AM CURRENTLY WAITING FOR A DIAGNOSIS OF THE ISSUE TO BE ADDRESSED BY THE DEALERSHIP. PLEASE SEE PICTURES ATTACHED FOR MORE INFORMATION.
Mfg Campaign: 11118367
Recall Date: Aug 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AS I WAS IN MOTION GOING ABOUT 20 MPH WITH THE CAR IN DRIVE (D), THE CAR DISPLAYED A MESSAGE AS SEEN IN THE PHOTO THAT STATES SHIFT TO PARK (P) TO START. AS, THAT MESSAGE IS DISPLAYED THE STEERING WHEEL AND THE BRAKES LOCK UP WHILE THE CAR IS SLOWING DOWN SO YOU CANNOT SHIFT THE CAR TO PARK UNTIL THE CAR HAS COME TO A COMPLETE STOP. ONCE THE CAR COMES TO A COMPLETE STOP, I SHIFTED MY CAR BACK TO PARK AND TRIED TO RESTART THE CAR. THE CAR WOULDN'T RESTART RIGHT AWAY. THE ENGINE AND TRANSMISSION WOULD MAKE A NOISE AS IF IT WERE TRYING TO START WITH THE RPM'S FLUCTUATING TO ABOUT 3 (3000 RPMS) THEN GO BACK TO 0 THEN JUMP TO 1 (1000 RPMS) THEN BACK TO 0 RPMS WHERE THE ENGINE WOULD GIVE OUT. I WOULD HAVE TO WAIT A MINUTE, WHILE IN THE MIDDLE OF TRAFFIC, THEN IT WOULD RESTART AND RUN NORMALLY AGAIN. I CALLED CHRYSLER CORPORATE, DUE TO THE FACT OF HAVING THE WHOLE TRANSMISSION REPLACED WHILE UNDER WARRANTY DUE TO A TRANSMISSION PROBLEM THAT GREW AFTER PURCHASING THE CAR. LESLIE FROM CHRYSLER GAVE ME CASE ID #: 34798487. I SCHEDULED AN APPOINTMENT WITH DARCARS CHRYSLER DODGE JEEP RAM OF SILVER SPRING LOCATED ON 12511 PROSPERITY DR, SILVER SPRING, MD 20904 TO BRING THE CAR TO GET SERVICED AND THE ISSUE LOOKED AT ON AUGUST 7TH 2018 AT 10:45 AM. I AM CURRENTLY WAITING FOR A DIAGNOSIS OF THE ISSUE TO BE ADDRESSED BY THE DEALERSHIP. PLEASE SEE PICTURES ATTACHED FOR MORE INFORMATION.
Corrective Action:
AS I WAS IN MOTION GOING ABOUT 20 MPH WITH THE CAR IN DRIVE (D), THE CAR DISPLAYED A MESSAGE AS SEEN IN THE PHOTO THAT STATES SHIFT TO PARK (P) TO START. AS, THAT MESSAGE IS DISPLAYED THE STEERING WHEEL AND THE BRAKES LOCK UP WHILE THE CAR IS SLOWING DOWN SO YOU CANNOT SHIFT THE CAR TO PARK UNTIL THE CAR HAS COME TO A COMPLETE STOP. ONCE THE CAR COMES TO A COMPLETE STOP, I SHIFTED MY CAR BACK TO PARK AND TRIED TO RESTART THE CAR. THE CAR WOULDN'T RESTART RIGHT AWAY. THE ENGINE AND TRANSMISSION WOULD MAKE A NOISE AS IF IT WERE TRYING TO START WITH THE RPM'S FLUCTUATING TO ABOUT 3 (3000 RPMS) THEN GO BACK TO 0 THEN JUMP TO 1 (1000 RPMS) THEN BACK TO 0 RPMS WHERE THE ENGINE WOULD GIVE OUT. I WOULD HAVE TO WAIT A MINUTE, WHILE IN THE MIDDLE OF TRAFFIC, THEN IT WOULD RESTART AND RUN NORMALLY AGAIN. I CALLED CHRYSLER CORPORATE, DUE TO THE FACT OF HAVING THE WHOLE TRANSMISSION REPLACED WHILE UNDER WARRANTY DUE TO A TRANSMISSION PROBLEM THAT GREW AFTER PURCHASING THE CAR. LESLIE FROM CHRYSLER GAVE ME CASE ID #: 34798487. I SCHEDULED AN APPOINTMENT WITH DARCARS CHRYSLER DODGE JEEP RAM OF SILVER SPRING LOCATED ON 12511 PROSPERITY DR, SILVER SPRING, MD 20904 TO BRING THE CAR TO GET SERVICED AND THE ISSUE LOOKED AT ON AUGUST 7TH 2018 AT 10:45 AM. I AM CURRENTLY WAITING FOR A DIAGNOSIS OF THE ISSUE TO BE ADDRESSED BY THE DEALERSHIP. PLEASE SEE PICTURES ATTACHED FOR MORE INFORMATION.
Additional Notes:
AS I WAS IN MOTION GOING ABOUT 20 MPH WITH THE CAR IN DRIVE (D), THE CAR DISPLAYED A MESSAGE AS SEEN IN THE PHOTO THAT STATES SHIFT TO PARK (P) TO START. AS, THAT MESSAGE IS DISPLAYED THE STEERING WHEEL AND THE BRAKES LOCK UP WHILE THE CAR IS SLOWING DOWN SO YOU CANNOT SHIFT THE CAR TO PARK UNTIL THE CAR HAS COME TO A COMPLETE STOP. ONCE THE CAR COMES TO A COMPLETE STOP, I SHIFTED MY CAR BACK TO PARK AND TRIED TO RESTART THE CAR. THE CAR WOULDN'T RESTART RIGHT AWAY. THE ENGINE AND TRANSMISSION WOULD MAKE A NOISE AS IF IT WERE TRYING TO START WITH THE RPM'S FLUCTUATING TO ABOUT 3 (3000 RPMS) THEN GO BACK TO 0 THEN JUMP TO 1 (1000 RPMS) THEN BACK TO 0 RPMS WHERE THE ENGINE WOULD GIVE OUT. I WOULD HAVE TO WAIT A MINUTE, WHILE IN THE MIDDLE OF TRAFFIC, THEN IT WOULD RESTART AND RUN NORMALLY AGAIN. I CALLED CHRYSLER CORPORATE, DUE TO THE FACT OF HAVING THE WHOLE TRANSMISSION REPLACED WHILE UNDER WARRANTY DUE TO A TRANSMISSION PROBLEM THAT GREW AFTER PURCHASING THE CAR. LESLIE FROM CHRYSLER GAVE ME CASE ID #: 34798487. I SCHEDULED AN APPOINTMENT WITH DARCARS CHRYSLER DODGE JEEP RAM OF SILVER SPRING LOCATED ON 12511 PROSPERITY DR, SILVER SPRING, MD 20904 TO BRING THE CAR TO GET SERVICED AND THE ISSUE LOOKED AT ON AUGUST 7TH 2018 AT 10:45 AM. I AM CURRENTLY WAITING FOR A DIAGNOSIS OF THE ISSUE TO BE ADDRESSED BY THE DEALERSHIP. PLEASE SEE PICTURES ATTACHED FOR MORE INFORMATION.
Mfg Campaign: 11118367
Recall Date: Aug 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO MAKE A TURN, THE VEHICLE SHUT OFF. THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED. THE BATTERY AND THE CRUISE CONTROL INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,800.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO MAKE A TURN, THE VEHICLE SHUT OFF. THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED. THE BATTERY AND THE CRUISE CONTROL INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,800.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO MAKE A TURN, THE VEHICLE SHUT OFF. THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED. THE BATTERY AND THE CRUISE CONTROL INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,800.
Mfg Campaign: 11115095
Recall Date: Aug 1, 2018
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