Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 19B
Recall Date: Mar 14, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Consumer Complaints
203 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE CONTACT HEARD A LOUD SOUND THAT ENDED IN A BOOM. AFTERWARDS, THE VEHICLE IDLED AND WOULD NOT ENGAGE IN DRIVE. AFTER MANY ATTEMPTS, THE VEHICLE SHIFTED INTO DRIVE AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER (2406 CRAIN HWY, BOWIE, MD 20716) WHERE A NAIL WAS FOUND IN THE REAR PASSENGER TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE CONSUMER STATED THE VEHICLE WAS PLACED IN DRIVE BUT, INSTEAD THE VEHICLE BEGAN REVERSING. *JS
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE CONTACT HEARD A LOUD SOUND THAT ENDED IN A BOOM. AFTERWARDS, THE VEHICLE IDLED AND WOULD NOT ENGAGE IN DRIVE. AFTER MANY ATTEMPTS, THE VEHICLE SHIFTED INTO DRIVE AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER (2406 CRAIN HWY, BOWIE, MD 20716) WHERE A NAIL WAS FOUND IN THE REAR PASSENGER TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE CONSUMER STATED THE VEHICLE WAS PLACED IN DRIVE BUT, INSTEAD THE VEHICLE BEGAN REVERSING. *JS
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE CONTACT HEARD A LOUD SOUND THAT ENDED IN A BOOM. AFTERWARDS, THE VEHICLE IDLED AND WOULD NOT ENGAGE IN DRIVE. AFTER MANY ATTEMPTS, THE VEHICLE SHIFTED INTO DRIVE AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER (2406 CRAIN HWY, BOWIE, MD 20716) WHERE A NAIL WAS FOUND IN THE REAR PASSENGER TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE CONSUMER STATED THE VEHICLE WAS PLACED IN DRIVE BUT, INSTEAD THE VEHICLE BEGAN REVERSING. *JS
Mfg Campaign: 11220967
Recall Date: Jun 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE CONTACT HEARD A LOUD SOUND THAT ENDED IN A BOOM. AFTERWARDS, THE VEHICLE IDLED AND WOULD NOT ENGAGE IN DRIVE. AFTER MANY ATTEMPTS, THE VEHICLE SHIFTED INTO DRIVE AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER (2406 CRAIN HWY, BOWIE, MD 20716) WHERE A NAIL WAS FOUND IN THE REAR PASSENGER TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE CONSUMER STATED THE VEHICLE WAS PLACED IN DRIVE BUT, INSTEAD THE VEHICLE BEGAN REVERSING. *JS
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE CONTACT HEARD A LOUD SOUND THAT ENDED IN A BOOM. AFTERWARDS, THE VEHICLE IDLED AND WOULD NOT ENGAGE IN DRIVE. AFTER MANY ATTEMPTS, THE VEHICLE SHIFTED INTO DRIVE AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER (2406 CRAIN HWY, BOWIE, MD 20716) WHERE A NAIL WAS FOUND IN THE REAR PASSENGER TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE CONSUMER STATED THE VEHICLE WAS PLACED IN DRIVE BUT, INSTEAD THE VEHICLE BEGAN REVERSING. *JS
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE CONTACT HEARD A LOUD SOUND THAT ENDED IN A BOOM. AFTERWARDS, THE VEHICLE IDLED AND WOULD NOT ENGAGE IN DRIVE. AFTER MANY ATTEMPTS, THE VEHICLE SHIFTED INTO DRIVE AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER (2406 CRAIN HWY, BOWIE, MD 20716) WHERE A NAIL WAS FOUND IN THE REAR PASSENGER TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE CONSUMER STATED THE VEHICLE WAS PLACED IN DRIVE BUT, INSTEAD THE VEHICLE BEGAN REVERSING. *JS
Mfg Campaign: 11220967
Recall Date: Jun 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL
Corrective Action:
TAKATA RECALL
Additional Notes:
TAKATA RECALL
Mfg Campaign: 11217204
Recall Date: May 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2018 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING ABOUT 65 MPH, THE VEHICLE IN FRONT CRASHED INTO A STATIONARY VEHICLE, CAUSING THE CONTACT'S 'VEHICLE TO STOP ABRUPTLY AND WAS REAR ENDED BY THE VEHICLE BEHIND. AS A RESULT, THE VEHICLE THEN CRASHED INTO BOTH CRASHED VEHICLES IN FRONT. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOTALED AND WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE CLEAR LAKE CHRYSLER JEEP DODGE RAM (281-310-836, LOCATED AT 15711 GULF FWY, WEBSTER, TX 77598) AND WAS TOLD TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT DO ANYTHING. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. *DT AUDIO ATTACHED. NO VIN AVAILABLE.*JB
Corrective Action:
TL* THE CONTACT OWNED A 2018 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING ABOUT 65 MPH, THE VEHICLE IN FRONT CRASHED INTO A STATIONARY VEHICLE, CAUSING THE CONTACT'S 'VEHICLE TO STOP ABRUPTLY AND WAS REAR ENDED BY THE VEHICLE BEHIND. AS A RESULT, THE VEHICLE THEN CRASHED INTO BOTH CRASHED VEHICLES IN FRONT. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOTALED AND WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE CLEAR LAKE CHRYSLER JEEP DODGE RAM (281-310-836, LOCATED AT 15711 GULF FWY, WEBSTER, TX 77598) AND WAS TOLD TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT DO ANYTHING. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. *DT AUDIO ATTACHED. NO VIN AVAILABLE.*JB
Additional Notes:
TL* THE CONTACT OWNED A 2018 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING ABOUT 65 MPH, THE VEHICLE IN FRONT CRASHED INTO A STATIONARY VEHICLE, CAUSING THE CONTACT'S 'VEHICLE TO STOP ABRUPTLY AND WAS REAR ENDED BY THE VEHICLE BEHIND. AS A RESULT, THE VEHICLE THEN CRASHED INTO BOTH CRASHED VEHICLES IN FRONT. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS TOTALED AND WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE CLEAR LAKE CHRYSLER JEEP DODGE RAM (281-310-836, LOCATED AT 15711 GULF FWY, WEBSTER, TX 77598) AND WAS TOLD TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT DO ANYTHING. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. *DT AUDIO ATTACHED. NO VIN AVAILABLE.*JB
Mfg Campaign: 11209555
Recall Date: May 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LASTLY, VEHICLE THREW 3 CODES FOR TRANSMISSION SENSORS AS WELL AS EGR (U0402, U0402PD, AND P1DD2) WHILE CASUALLY DRIVING. THIS CAUSED THE CHECK ENGINE LIGHT TO COME ON AS WELL AS VEHICLE TO GO INTO LIMP MODE. THIS CAUSED A DANGEROUS INCIDENT WHILE TRYING TO PASS A VEHICLE. VEHICLE IS IN SHOP FOR ISSUE ON 4/26.
Corrective Action:
ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LASTLY, VEHICLE THREW 3 CODES FOR TRANSMISSION SENSORS AS WELL AS EGR (U0402, U0402PD, AND P1DD2) WHILE CASUALLY DRIVING. THIS CAUSED THE CHECK ENGINE LIGHT TO COME ON AS WELL AS VEHICLE TO GO INTO LIMP MODE. THIS CAUSED A DANGEROUS INCIDENT WHILE TRYING TO PASS A VEHICLE. VEHICLE IS IN SHOP FOR ISSUE ON 4/26.
Additional Notes:
ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LASTLY, VEHICLE THREW 3 CODES FOR TRANSMISSION SENSORS AS WELL AS EGR (U0402, U0402PD, AND P1DD2) WHILE CASUALLY DRIVING. THIS CAUSED THE CHECK ENGINE LIGHT TO COME ON AS WELL AS VEHICLE TO GO INTO LIMP MODE. THIS CAUSED A DANGEROUS INCIDENT WHILE TRYING TO PASS A VEHICLE. VEHICLE IS IN SHOP FOR ISSUE ON 4/26.
Mfg Campaign: 11203993
Recall Date: Apr 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LASTLY, VEHICLE THREW 3 CODES FOR TRANSMISSION SENSORS AS WELL AS EGR (U0402, U0402PD, AND P1DD2) WHILE CASUALLY DRIVING. THIS CAUSED THE CHECK ENGINE LIGHT TO COME ON AS WELL AS VEHICLE TO GO INTO LIMP MODE. THIS CAUSED A DANGEROUS INCIDENT WHILE TRYING TO PASS A VEHICLE. VEHICLE IS IN SHOP FOR ISSUE ON 4/26.
Corrective Action:
ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LASTLY, VEHICLE THREW 3 CODES FOR TRANSMISSION SENSORS AS WELL AS EGR (U0402, U0402PD, AND P1DD2) WHILE CASUALLY DRIVING. THIS CAUSED THE CHECK ENGINE LIGHT TO COME ON AS WELL AS VEHICLE TO GO INTO LIMP MODE. THIS CAUSED A DANGEROUS INCIDENT WHILE TRYING TO PASS A VEHICLE. VEHICLE IS IN SHOP FOR ISSUE ON 4/26.
Additional Notes:
ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LASTLY, VEHICLE THREW 3 CODES FOR TRANSMISSION SENSORS AS WELL AS EGR (U0402, U0402PD, AND P1DD2) WHILE CASUALLY DRIVING. THIS CAUSED THE CHECK ENGINE LIGHT TO COME ON AS WELL AS VEHICLE TO GO INTO LIMP MODE. THIS CAUSED A DANGEROUS INCIDENT WHILE TRYING TO PASS A VEHICLE. VEHICLE IS IN SHOP FOR ISSUE ON 4/26.
Mfg Campaign: 11203993
Recall Date: Apr 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LASTLY, VEHICLE THREW 3 CODES FOR TRANSMISSION SENSORS AS WELL AS EGR (U0402, U0402PD, AND P1DD2) WHILE CASUALLY DRIVING. THIS CAUSED THE CHECK ENGINE LIGHT TO COME ON AS WELL AS VEHICLE TO GO INTO LIMP MODE. THIS CAUSED A DANGEROUS INCIDENT WHILE TRYING TO PASS A VEHICLE. VEHICLE IS IN SHOP FOR ISSUE ON 4/26.
Corrective Action:
ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LASTLY, VEHICLE THREW 3 CODES FOR TRANSMISSION SENSORS AS WELL AS EGR (U0402, U0402PD, AND P1DD2) WHILE CASUALLY DRIVING. THIS CAUSED THE CHECK ENGINE LIGHT TO COME ON AS WELL AS VEHICLE TO GO INTO LIMP MODE. THIS CAUSED A DANGEROUS INCIDENT WHILE TRYING TO PASS A VEHICLE. VEHICLE IS IN SHOP FOR ISSUE ON 4/26.
Additional Notes:
ADAPTIVE CRUISE CONTROL FREQUENTLY FAILS TO WORK AS DESIGNED. VEHICLE WILL FREQUENTLY FAIL TO DETECT VEHICLES (IN ALL CONDITIONS, AND ALL DIFFERENT TYPES OF VEHICLES) IN FRONT OF IT AND NOT ONLY FAIL TO SLOW OR STOP, BUT INSTEAD ACCELERATES. THIS HAS REQUIRED MANUAL BRAKING MULTIPLE TIMES TO TRY AND STOP IN TIME. ADDITIONALLY THE ADAPTIVE CRUISE FAILS TO RECOGNIZE CARS IN ITS LANE AND WILL RANDOMLY PANIC BRAKE WHEN THERE IS NO VEHICLE IN THE LANE, IT APPEARS PICKING UP A VEHICLE IN THE NEXT LANE OVER. THIS OCCURS ON STRAIGHT ROADS AS WELL AS CURVED, WITH FLAT AS WELL AS VARIED ELEVATION. LASTLY, VEHICLE THREW 3 CODES FOR TRANSMISSION SENSORS AS WELL AS EGR (U0402, U0402PD, AND P1DD2) WHILE CASUALLY DRIVING. THIS CAUSED THE CHECK ENGINE LIGHT TO COME ON AS WELL AS VEHICLE TO GO INTO LIMP MODE. THIS CAUSED A DANGEROUS INCIDENT WHILE TRYING TO PASS A VEHICLE. VEHICLE IS IN SHOP FOR ISSUE ON 4/26.
Mfg Campaign: 11203993
Recall Date: Apr 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND THEN LUNGED FORWARD. THE FAILURE OCCURRED INTERMITTENTLY AND THE AUTOMATIC BRAKE WARNING INDICATOR ILLUMINATED. SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 331-9937) DIAGNOSED AND REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE REPAIR SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND THEN LUNGED FORWARD. THE FAILURE OCCURRED INTERMITTENTLY AND THE AUTOMATIC BRAKE WARNING INDICATOR ILLUMINATED. SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 331-9937) DIAGNOSED AND REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE REPAIR SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND THEN LUNGED FORWARD. THE FAILURE OCCURRED INTERMITTENTLY AND THE AUTOMATIC BRAKE WARNING INDICATOR ILLUMINATED. SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 331-9937) DIAGNOSED AND REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE REPAIR SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. *BF*JB
Mfg Campaign: 11195921
Recall Date: Apr 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND THEN LUNGED FORWARD. THE FAILURE OCCURRED INTERMITTENTLY AND THE AUTOMATIC BRAKE WARNING INDICATOR ILLUMINATED. SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 331-9937) DIAGNOSED AND REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE REPAIR SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND THEN LUNGED FORWARD. THE FAILURE OCCURRED INTERMITTENTLY AND THE AUTOMATIC BRAKE WARNING INDICATOR ILLUMINATED. SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 331-9937) DIAGNOSED AND REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE REPAIR SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND THEN LUNGED FORWARD. THE FAILURE OCCURRED INTERMITTENTLY AND THE AUTOMATIC BRAKE WARNING INDICATOR ILLUMINATED. SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 331-9937) DIAGNOSED AND REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE REPAIR SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. *BF*JB
Mfg Campaign: 11195921
Recall Date: Apr 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE ADAPTIVE CRUISE CONTROL HAS BEEN MALFUNCTION SINCE I BOUGHT THE CAR. IT'S BEEN IN THE SHOP THREE OR MORE TIMES FOR IT. 2 DAY AGO I RECORD ON MY IPHONE AS THE CAR STARTED SLOWING DOWN DUE TO A STOPPED CAR AHEAD OF ME AND THEN SUDDENLY STARTED SPEEDING UP WHILE THE CAR IN FROM WAS STILL STOPPED DUE TO A RED LIGHT. I DON'T HAVE PICTURES BUT I DO HAVE A SMALL VIDEO. PLEASE LET ME KNOW IF I CAN UPLOAD THAT SOMEWHERE FOR YOU TO VIEW. ALSO MY RADIO RESET TO ALL THE DEFAULT STATION WHEN I TURN THE CAR OFF. THE DEALER REPLACE THE SENSOR OR CAMERA THAT TRACKS THE ACC, BUT I'M STILL HAVE THE TROUBLE. ON THE SAME DAY I WAS DRIVING IN MY NEIGHBORHOOD AND I SET MY ACC TO 35. I AIMED THE CAR TOWARDS A PARKED CAR, AND THE ACC DID NOT SLOW DOWN THE CAR, DID NOT FLASH THE BRAKE ALARM, OR DID ANYTHING. I HAD TO SWERVE TO AVOID A SWERVE TO AVOID A COLLISION. AGAIN I HAVE THE VIDEOS.
Corrective Action:
THE ADAPTIVE CRUISE CONTROL HAS BEEN MALFUNCTION SINCE I BOUGHT THE CAR. IT'S BEEN IN THE SHOP THREE OR MORE TIMES FOR IT. 2 DAY AGO I RECORD ON MY IPHONE AS THE CAR STARTED SLOWING DOWN DUE TO A STOPPED CAR AHEAD OF ME AND THEN SUDDENLY STARTED SPEEDING UP WHILE THE CAR IN FROM WAS STILL STOPPED DUE TO A RED LIGHT. I DON'T HAVE PICTURES BUT I DO HAVE A SMALL VIDEO. PLEASE LET ME KNOW IF I CAN UPLOAD THAT SOMEWHERE FOR YOU TO VIEW. ALSO MY RADIO RESET TO ALL THE DEFAULT STATION WHEN I TURN THE CAR OFF. THE DEALER REPLACE THE SENSOR OR CAMERA THAT TRACKS THE ACC, BUT I'M STILL HAVE THE TROUBLE. ON THE SAME DAY I WAS DRIVING IN MY NEIGHBORHOOD AND I SET MY ACC TO 35. I AIMED THE CAR TOWARDS A PARKED CAR, AND THE ACC DID NOT SLOW DOWN THE CAR, DID NOT FLASH THE BRAKE ALARM, OR DID ANYTHING. I HAD TO SWERVE TO AVOID A SWERVE TO AVOID A COLLISION. AGAIN I HAVE THE VIDEOS.
Additional Notes:
THE ADAPTIVE CRUISE CONTROL HAS BEEN MALFUNCTION SINCE I BOUGHT THE CAR. IT'S BEEN IN THE SHOP THREE OR MORE TIMES FOR IT. 2 DAY AGO I RECORD ON MY IPHONE AS THE CAR STARTED SLOWING DOWN DUE TO A STOPPED CAR AHEAD OF ME AND THEN SUDDENLY STARTED SPEEDING UP WHILE THE CAR IN FROM WAS STILL STOPPED DUE TO A RED LIGHT. I DON'T HAVE PICTURES BUT I DO HAVE A SMALL VIDEO. PLEASE LET ME KNOW IF I CAN UPLOAD THAT SOMEWHERE FOR YOU TO VIEW. ALSO MY RADIO RESET TO ALL THE DEFAULT STATION WHEN I TURN THE CAR OFF. THE DEALER REPLACE THE SENSOR OR CAMERA THAT TRACKS THE ACC, BUT I'M STILL HAVE THE TROUBLE. ON THE SAME DAY I WAS DRIVING IN MY NEIGHBORHOOD AND I SET MY ACC TO 35. I AIMED THE CAR TOWARDS A PARKED CAR, AND THE ACC DID NOT SLOW DOWN THE CAR, DID NOT FLASH THE BRAKE ALARM, OR DID ANYTHING. I HAD TO SWERVE TO AVOID A SWERVE TO AVOID A COLLISION. AGAIN I HAVE THE VIDEOS.
Mfg Campaign: 11192660
Recall Date: Mar 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH GOODYEAR EAGLE TIRES, SIZE: 245/45Z/R20 (NA). WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT DERROW CHRYSLER DODGE JEEP RAM OF DEFIANCE (419-782-7373, LOCATED AT 20390 COUNTY RD 424, DEFIANCE, OH 43512), IT WAS DIAGNOSED THAT THE FRONT PASSENGER TIRE WAS SPLIT AND THE THREAD ON THE OTHER THREE TIRES WERE COMPLETELY WORN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 75,500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH GOODYEAR EAGLE TIRES, SIZE: 245/45Z/R20 (NA). WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT DERROW CHRYSLER DODGE JEEP RAM OF DEFIANCE (419-782-7373, LOCATED AT 20390 COUNTY RD 424, DEFIANCE, OH 43512), IT WAS DIAGNOSED THAT THE FRONT PASSENGER TIRE WAS SPLIT AND THE THREAD ON THE OTHER THREE TIRES WERE COMPLETELY WORN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 75,500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300 EQUIPPED WITH GOODYEAR EAGLE TIRES, SIZE: 245/45Z/R20 (NA). WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT DERROW CHRYSLER DODGE JEEP RAM OF DEFIANCE (419-782-7373, LOCATED AT 20390 COUNTY RD 424, DEFIANCE, OH 43512), IT WAS DIAGNOSED THAT THE FRONT PASSENGER TIRE WAS SPLIT AND THE THREAD ON THE OTHER THREE TIRES WERE COMPLETELY WORN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 75,500.
Mfg Campaign: 11183937
Recall Date: Mar 4, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE HAD THE CAR TO THE DEALER TWICE FOR THIS SAME ISSUE AND IT'S BACK AGAIN. THEY SAID IT WAS SOMETHING THAT WAS NOT DONE CORRECTLY WHEN THEY CAN WAS MADE. SAY IT A PROBLEM WITH THE WIRING HARNESS, THE REPAIRED IT LAST TIME AND I FEE IT SHOULD HAVE BEEN REPLACED AND NOT JUST MAKE AN ATTEMPT TO REPAIR. I PURCHASED THE CAN BRAND NEW AND EXPECTED THEM TO STAY BY THEIR PRODUCT AND REPLACE ANY PROBLEM PARTS THAT ARE FOUND. NOW I HAVE TO TAKE OFF TIME FROM WORK AGAIN TO HAVE THIS ISSUE ADDRESSED. THE CAR CAN BE PARKED AND THE DAY TIME RUNNING LIGHT WITH COME ON AND GO OFF AT WILL. THE FRONT PARKING SENSOR WILL STOP WORKING OUT OF THE BLUE BECAUSE I GET AN ERROR MESSAGE ON THE DASH. THEN IT WILL JUST START WORKING AGAIN. SAME WITH THE FRONT RIGHT FOG-LIGHT DOES THE SAME THING COME ON AND GOES OUT AT WILL...
Corrective Action:
I HAVE HAD THE CAR TO THE DEALER TWICE FOR THIS SAME ISSUE AND IT'S BACK AGAIN. THEY SAID IT WAS SOMETHING THAT WAS NOT DONE CORRECTLY WHEN THEY CAN WAS MADE. SAY IT A PROBLEM WITH THE WIRING HARNESS, THE REPAIRED IT LAST TIME AND I FEE IT SHOULD HAVE BEEN REPLACED AND NOT JUST MAKE AN ATTEMPT TO REPAIR. I PURCHASED THE CAN BRAND NEW AND EXPECTED THEM TO STAY BY THEIR PRODUCT AND REPLACE ANY PROBLEM PARTS THAT ARE FOUND. NOW I HAVE TO TAKE OFF TIME FROM WORK AGAIN TO HAVE THIS ISSUE ADDRESSED. THE CAR CAN BE PARKED AND THE DAY TIME RUNNING LIGHT WITH COME ON AND GO OFF AT WILL. THE FRONT PARKING SENSOR WILL STOP WORKING OUT OF THE BLUE BECAUSE I GET AN ERROR MESSAGE ON THE DASH. THEN IT WILL JUST START WORKING AGAIN. SAME WITH THE FRONT RIGHT FOG-LIGHT DOES THE SAME THING COME ON AND GOES OUT AT WILL...
Additional Notes:
I HAVE HAD THE CAR TO THE DEALER TWICE FOR THIS SAME ISSUE AND IT'S BACK AGAIN. THEY SAID IT WAS SOMETHING THAT WAS NOT DONE CORRECTLY WHEN THEY CAN WAS MADE. SAY IT A PROBLEM WITH THE WIRING HARNESS, THE REPAIRED IT LAST TIME AND I FEE IT SHOULD HAVE BEEN REPLACED AND NOT JUST MAKE AN ATTEMPT TO REPAIR. I PURCHASED THE CAN BRAND NEW AND EXPECTED THEM TO STAY BY THEIR PRODUCT AND REPLACE ANY PROBLEM PARTS THAT ARE FOUND. NOW I HAVE TO TAKE OFF TIME FROM WORK AGAIN TO HAVE THIS ISSUE ADDRESSED. THE CAR CAN BE PARKED AND THE DAY TIME RUNNING LIGHT WITH COME ON AND GO OFF AT WILL. THE FRONT PARKING SENSOR WILL STOP WORKING OUT OF THE BLUE BECAUSE I GET AN ERROR MESSAGE ON THE DASH. THEN IT WILL JUST START WORKING AGAIN. SAME WITH THE FRONT RIGHT FOG-LIGHT DOES THE SAME THING COME ON AND GOES OUT AT WILL...
Mfg Campaign: 11176161
Recall Date: Feb 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE HAD THE CAR TO THE DEALER TWICE FOR THIS SAME ISSUE AND IT'S BACK AGAIN. THEY SAID IT WAS SOMETHING THAT WAS NOT DONE CORRECTLY WHEN THEY CAN WAS MADE. SAY IT A PROBLEM WITH THE WIRING HARNESS, THE REPAIRED IT LAST TIME AND I FEE IT SHOULD HAVE BEEN REPLACED AND NOT JUST MAKE AN ATTEMPT TO REPAIR. I PURCHASED THE CAN BRAND NEW AND EXPECTED THEM TO STAY BY THEIR PRODUCT AND REPLACE ANY PROBLEM PARTS THAT ARE FOUND. NOW I HAVE TO TAKE OFF TIME FROM WORK AGAIN TO HAVE THIS ISSUE ADDRESSED. THE CAR CAN BE PARKED AND THE DAY TIME RUNNING LIGHT WITH COME ON AND GO OFF AT WILL. THE FRONT PARKING SENSOR WILL STOP WORKING OUT OF THE BLUE BECAUSE I GET AN ERROR MESSAGE ON THE DASH. THEN IT WILL JUST START WORKING AGAIN. SAME WITH THE FRONT RIGHT FOG-LIGHT DOES THE SAME THING COME ON AND GOES OUT AT WILL...
Corrective Action:
I HAVE HAD THE CAR TO THE DEALER TWICE FOR THIS SAME ISSUE AND IT'S BACK AGAIN. THEY SAID IT WAS SOMETHING THAT WAS NOT DONE CORRECTLY WHEN THEY CAN WAS MADE. SAY IT A PROBLEM WITH THE WIRING HARNESS, THE REPAIRED IT LAST TIME AND I FEE IT SHOULD HAVE BEEN REPLACED AND NOT JUST MAKE AN ATTEMPT TO REPAIR. I PURCHASED THE CAN BRAND NEW AND EXPECTED THEM TO STAY BY THEIR PRODUCT AND REPLACE ANY PROBLEM PARTS THAT ARE FOUND. NOW I HAVE TO TAKE OFF TIME FROM WORK AGAIN TO HAVE THIS ISSUE ADDRESSED. THE CAR CAN BE PARKED AND THE DAY TIME RUNNING LIGHT WITH COME ON AND GO OFF AT WILL. THE FRONT PARKING SENSOR WILL STOP WORKING OUT OF THE BLUE BECAUSE I GET AN ERROR MESSAGE ON THE DASH. THEN IT WILL JUST START WORKING AGAIN. SAME WITH THE FRONT RIGHT FOG-LIGHT DOES THE SAME THING COME ON AND GOES OUT AT WILL...
Additional Notes:
I HAVE HAD THE CAR TO THE DEALER TWICE FOR THIS SAME ISSUE AND IT'S BACK AGAIN. THEY SAID IT WAS SOMETHING THAT WAS NOT DONE CORRECTLY WHEN THEY CAN WAS MADE. SAY IT A PROBLEM WITH THE WIRING HARNESS, THE REPAIRED IT LAST TIME AND I FEE IT SHOULD HAVE BEEN REPLACED AND NOT JUST MAKE AN ATTEMPT TO REPAIR. I PURCHASED THE CAN BRAND NEW AND EXPECTED THEM TO STAY BY THEIR PRODUCT AND REPLACE ANY PROBLEM PARTS THAT ARE FOUND. NOW I HAVE TO TAKE OFF TIME FROM WORK AGAIN TO HAVE THIS ISSUE ADDRESSED. THE CAR CAN BE PARKED AND THE DAY TIME RUNNING LIGHT WITH COME ON AND GO OFF AT WILL. THE FRONT PARKING SENSOR WILL STOP WORKING OUT OF THE BLUE BECAUSE I GET AN ERROR MESSAGE ON THE DASH. THEN IT WILL JUST START WORKING AGAIN. SAME WITH THE FRONT RIGHT FOG-LIGHT DOES THE SAME THING COME ON AND GOES OUT AT WILL...
Mfg Campaign: 11176161
Recall Date: Feb 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I HAVE HAD THE CAR TO THE DEALER TWICE FOR THIS SAME ISSUE AND IT'S BACK AGAIN. THEY SAID IT WAS SOMETHING THAT WAS NOT DONE CORRECTLY WHEN THEY CAN WAS MADE. SAY IT A PROBLEM WITH THE WIRING HARNESS, THE REPAIRED IT LAST TIME AND I FEE IT SHOULD HAVE BEEN REPLACED AND NOT JUST MAKE AN ATTEMPT TO REPAIR. I PURCHASED THE CAN BRAND NEW AND EXPECTED THEM TO STAY BY THEIR PRODUCT AND REPLACE ANY PROBLEM PARTS THAT ARE FOUND. NOW I HAVE TO TAKE OFF TIME FROM WORK AGAIN TO HAVE THIS ISSUE ADDRESSED. THE CAR CAN BE PARKED AND THE DAY TIME RUNNING LIGHT WITH COME ON AND GO OFF AT WILL. THE FRONT PARKING SENSOR WILL STOP WORKING OUT OF THE BLUE BECAUSE I GET AN ERROR MESSAGE ON THE DASH. THEN IT WILL JUST START WORKING AGAIN. SAME WITH THE FRONT RIGHT FOG-LIGHT DOES THE SAME THING COME ON AND GOES OUT AT WILL...
Corrective Action:
I HAVE HAD THE CAR TO THE DEALER TWICE FOR THIS SAME ISSUE AND IT'S BACK AGAIN. THEY SAID IT WAS SOMETHING THAT WAS NOT DONE CORRECTLY WHEN THEY CAN WAS MADE. SAY IT A PROBLEM WITH THE WIRING HARNESS, THE REPAIRED IT LAST TIME AND I FEE IT SHOULD HAVE BEEN REPLACED AND NOT JUST MAKE AN ATTEMPT TO REPAIR. I PURCHASED THE CAN BRAND NEW AND EXPECTED THEM TO STAY BY THEIR PRODUCT AND REPLACE ANY PROBLEM PARTS THAT ARE FOUND. NOW I HAVE TO TAKE OFF TIME FROM WORK AGAIN TO HAVE THIS ISSUE ADDRESSED. THE CAR CAN BE PARKED AND THE DAY TIME RUNNING LIGHT WITH COME ON AND GO OFF AT WILL. THE FRONT PARKING SENSOR WILL STOP WORKING OUT OF THE BLUE BECAUSE I GET AN ERROR MESSAGE ON THE DASH. THEN IT WILL JUST START WORKING AGAIN. SAME WITH THE FRONT RIGHT FOG-LIGHT DOES THE SAME THING COME ON AND GOES OUT AT WILL...
Additional Notes:
I HAVE HAD THE CAR TO THE DEALER TWICE FOR THIS SAME ISSUE AND IT'S BACK AGAIN. THEY SAID IT WAS SOMETHING THAT WAS NOT DONE CORRECTLY WHEN THEY CAN WAS MADE. SAY IT A PROBLEM WITH THE WIRING HARNESS, THE REPAIRED IT LAST TIME AND I FEE IT SHOULD HAVE BEEN REPLACED AND NOT JUST MAKE AN ATTEMPT TO REPAIR. I PURCHASED THE CAN BRAND NEW AND EXPECTED THEM TO STAY BY THEIR PRODUCT AND REPLACE ANY PROBLEM PARTS THAT ARE FOUND. NOW I HAVE TO TAKE OFF TIME FROM WORK AGAIN TO HAVE THIS ISSUE ADDRESSED. THE CAR CAN BE PARKED AND THE DAY TIME RUNNING LIGHT WITH COME ON AND GO OFF AT WILL. THE FRONT PARKING SENSOR WILL STOP WORKING OUT OF THE BLUE BECAUSE I GET AN ERROR MESSAGE ON THE DASH. THEN IT WILL JUST START WORKING AGAIN. SAME WITH THE FRONT RIGHT FOG-LIGHT DOES THE SAME THING COME ON AND GOES OUT AT WILL...
Mfg Campaign: 11176161
Recall Date: Feb 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I PURCHASED THIS VEHICLE ON 02/09/2019 AND AS I WAS DRIVING AT NIGHT THE FRONT HEADLIGHTS STARTED TO GET WET DUE INSIDE THE FRONT LIGHTS. THE FRONT RIGHT HEADLIGHT THEN STOPPED WORKING. TO ME THIS IS SERIOUS UNSAFE ISSUE.
Corrective Action:
I PURCHASED THIS VEHICLE ON 02/09/2019 AND AS I WAS DRIVING AT NIGHT THE FRONT HEADLIGHTS STARTED TO GET WET DUE INSIDE THE FRONT LIGHTS. THE FRONT RIGHT HEADLIGHT THEN STOPPED WORKING. TO ME THIS IS SERIOUS UNSAFE ISSUE.
Additional Notes:
I PURCHASED THIS VEHICLE ON 02/09/2019 AND AS I WAS DRIVING AT NIGHT THE FRONT HEADLIGHTS STARTED TO GET WET DUE INSIDE THE FRONT LIGHTS. THE FRONT RIGHT HEADLIGHT THEN STOPPED WORKING. TO ME THIS IS SERIOUS UNSAFE ISSUE.
Mfg Campaign: 11175992
Recall Date: Feb 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
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
Corrective Action:
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
Additional Notes:
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
Mfg Campaign: 11153153
Recall Date: Nov 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL AIRBAG DID NOT DEPLOY AT 70 MPH SPEED AND IMPACT. CAR WAS IN MOTION ON HIGHWAY UNTIL IT RAN OFF THE ROAD INTO AN EMBANKMENT. *DT *JB
Corrective Action:
TAKATA RECALL AIRBAG DID NOT DEPLOY AT 70 MPH SPEED AND IMPACT. CAR WAS IN MOTION ON HIGHWAY UNTIL IT RAN OFF THE ROAD INTO AN EMBANKMENT. *DT *JB
Additional Notes:
TAKATA RECALL AIRBAG DID NOT DEPLOY AT 70 MPH SPEED AND IMPACT. CAR WAS IN MOTION ON HIGHWAY UNTIL IT RAN OFF THE ROAD INTO AN EMBANKMENT. *DT *JB
Mfg Campaign: 11152893
Recall Date: Nov 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS CUT OFF BY ANOTHER VEHICLE. THE CONTACT SWERVED OFF THE ROAD AND CRASHED INTO TWO TREES. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER SUSTAINED UNKNOWN INJURES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED WITH THE STATE POLICE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000. *DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS CUT OFF BY ANOTHER VEHICLE. THE CONTACT SWERVED OFF THE ROAD AND CRASHED INTO TWO TREES. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER SUSTAINED UNKNOWN INJURES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED WITH THE STATE POLICE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000. *DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS CUT OFF BY ANOTHER VEHICLE. THE CONTACT SWERVED OFF THE ROAD AND CRASHED INTO TWO TREES. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND PASSENGER SUSTAINED UNKNOWN INJURES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED WITH THE STATE POLICE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000. *DT*JB
Mfg Campaign: 11152541
Recall Date: Nov 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SPEED-SENSITIVE POWER STEERING APPEARS TO BIND AT APPROXIMATELY 50 MPH WHEN MERGING ONTO HIGHWAY OFFRAMP. DELICATELY APPLYING FORCE TOWARD DESIRED DIRECTION WILL REENGAGE STEERING BUT CARE MUST BE TAKEN NOT TO OVERCOMPENSATE AND FORCE IMMEDIATELY RELEASED IN ORDER TO MAKE OR CONTINUE DESIRED TURN.
Corrective Action:
SPEED-SENSITIVE POWER STEERING APPEARS TO BIND AT APPROXIMATELY 50 MPH WHEN MERGING ONTO HIGHWAY OFFRAMP. DELICATELY APPLYING FORCE TOWARD DESIRED DIRECTION WILL REENGAGE STEERING BUT CARE MUST BE TAKEN NOT TO OVERCOMPENSATE AND FORCE IMMEDIATELY RELEASED IN ORDER TO MAKE OR CONTINUE DESIRED TURN.
Additional Notes:
SPEED-SENSITIVE POWER STEERING APPEARS TO BIND AT APPROXIMATELY 50 MPH WHEN MERGING ONTO HIGHWAY OFFRAMP. DELICATELY APPLYING FORCE TOWARD DESIRED DIRECTION WILL REENGAGE STEERING BUT CARE MUST BE TAKEN NOT TO OVERCOMPENSATE AND FORCE IMMEDIATELY RELEASED IN ORDER TO MAKE OR CONTINUE DESIRED TURN.
Mfg Campaign: 11151397
Recall Date: Nov 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ABS MALFUNCTIONED AND THE BRAKE PEDAL PULSATED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. PRIOR TO THE CRASH, THE BACK-UP CAMERA FAILED AND IT WAS DIFFICULT TO START THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CONTACT SUSTAINED A MINOR INJURY TO THE SHIN BONE FROM THE AIR BAG DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT A CHRYSLER REPRESENTATIVE INSPECTED THE VEHICLE'S DATA RECORDER, BUT WAS UNABLE TO RETRIEVE A FAILURE REPORT. NAPLES DODGE CHRYSLER JEEP RAM (LOCATED AT 6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 594-2100) WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED CASE NUMBER: CAIR35003857. THE APPROXIMATE FAILURE MILEAGE WAS 290.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ABS MALFUNCTIONED AND THE BRAKE PEDAL PULSATED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. PRIOR TO THE CRASH, THE BACK-UP CAMERA FAILED AND IT WAS DIFFICULT TO START THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CONTACT SUSTAINED A MINOR INJURY TO THE SHIN BONE FROM THE AIR BAG DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT A CHRYSLER REPRESENTATIVE INSPECTED THE VEHICLE'S DATA RECORDER, BUT WAS UNABLE TO RETRIEVE A FAILURE REPORT. NAPLES DODGE CHRYSLER JEEP RAM (LOCATED AT 6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 594-2100) WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED CASE NUMBER: CAIR35003857. THE APPROXIMATE FAILURE MILEAGE WAS 290.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER 300. WHILE DRIVING 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ABS MALFUNCTIONED AND THE BRAKE PEDAL PULSATED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. PRIOR TO THE CRASH, THE BACK-UP CAMERA FAILED AND IT WAS DIFFICULT TO START THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CONTACT SUSTAINED A MINOR INJURY TO THE SHIN BONE FROM THE AIR BAG DEPLOYMENT. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT A CHRYSLER REPRESENTATIVE INSPECTED THE VEHICLE'S DATA RECORDER, BUT WAS UNABLE TO RETRIEVE A FAILURE REPORT. NAPLES DODGE CHRYSLER JEEP RAM (LOCATED AT 6381 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 594-2100) WAS CONTACTED, BUT THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED CASE NUMBER: CAIR35003857. THE APPROXIMATE FAILURE MILEAGE WAS 290.
Mfg Campaign: 11130300
Recall Date: Sep 20, 2018
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