Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE2
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V15
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U80
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving 45+ MPH, a warning message shown stating "stop safely, vehicle will shut off soon", which is followed by loss of power and inability to control the vehicle. No error codes generated. There is an open investigation according to the NHTS website, NHTSA Action Number: RQ24004.
Corrective Action:
While driving 45+ MPH, a warning message shown stating "stop safely, vehicle will shut off soon", which is followed by loss of power and inability to control the vehicle. No error codes generated. There is an open investigation according to the NHTS website, NHTSA Action Number: RQ24004.
Additional Notes:
While driving 45+ MPH, a warning message shown stating "stop safely, vehicle will shut off soon", which is followed by loss of power and inability to control the vehicle. No error codes generated. There is an open investigation according to the NHTS website, NHTSA Action Number: RQ24004.
Mfg Campaign: 11587073
Recall Date: May 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
-service engine light went on 2 weeks ago, intermittently. - escalated when engine began locking/ shuddering while driving and engine light began flashing. - had vehicle towed to the nearby dealership - dealer diagnosed it as a blown head gasket due to manufacturing defects. Dealer offered up that ‘they see this issue all the time’ with the 3.6L Pentastar engine. - dealer quoted $6000 for the repair but forewarned that the other head gaskets would likely fail as well because of the manufacturer defect. Quoted $9500 to replace both - dealer suggested replacing both head gaskets but also refused to confirm integrity of the engine block and all additional cylinders with micrometer measurements and pressure readings. - there is a known and frighteningly frequent breakdown of this engine in the Chrysler Pacifica. - complete engine failure should not be common place for a vehicle with less than 100,000 miles.
Corrective Action:
-service engine light went on 2 weeks ago, intermittently. - escalated when engine began locking/ shuddering while driving and engine light began flashing. - had vehicle towed to the nearby dealership - dealer diagnosed it as a blown head gasket due to manufacturing defects. Dealer offered up that ‘they see this issue all the time’ with the 3.6L Pentastar engine. - dealer quoted $6000 for the repair but forewarned that the other head gaskets would likely fail as well because of the manufacturer defect. Quoted $9500 to replace both - dealer suggested replacing both head gaskets but also refused to confirm integrity of the engine block and all additional cylinders with micrometer measurements and pressure readings. - there is a known and frighteningly frequent breakdown of this engine in the Chrysler Pacifica. - complete engine failure should not be common place for a vehicle with less than 100,000 miles.
Additional Notes:
-service engine light went on 2 weeks ago, intermittently. - escalated when engine began locking/ shuddering while driving and engine light began flashing. - had vehicle towed to the nearby dealership - dealer diagnosed it as a blown head gasket due to manufacturing defects. Dealer offered up that ‘they see this issue all the time’ with the 3.6L Pentastar engine. - dealer quoted $6000 for the repair but forewarned that the other head gaskets would likely fail as well because of the manufacturer defect. Quoted $9500 to replace both - dealer suggested replacing both head gaskets but also refused to confirm integrity of the engine block and all additional cylinders with micrometer measurements and pressure readings. - there is a known and frighteningly frequent breakdown of this engine in the Chrysler Pacifica. - complete engine failure should not be common place for a vehicle with less than 100,000 miles.
Mfg Campaign: 11586692
Recall Date: May 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed on an incline, the vehicle briefly lost motive before jerking forward and then returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 42,000.
Corrective Action:
The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed on an incline, the vehicle briefly lost motive before jerking forward and then returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 42,000.
Additional Notes:
The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed on an incline, the vehicle briefly lost motive before jerking forward and then returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 42,000.
Mfg Campaign: 11586386
Recall Date: May 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car ran fine during morning drop offs with kids to school, approximately 10 miles away. Stopped in parking lot to help with school events, car cooled down for 2 hours and would not start. Tried to jump start the car, it did not work. Car was towed to the dealership where we found out that the engine had seized. Car has 107K miles on it . All maintenance performed at dealership on time.
Corrective Action:
Car ran fine during morning drop offs with kids to school, approximately 10 miles away. Stopped in parking lot to help with school events, car cooled down for 2 hours and would not start. Tried to jump start the car, it did not work. Car was towed to the dealership where we found out that the engine had seized. Car has 107K miles on it . All maintenance performed at dealership on time.
Additional Notes:
Car ran fine during morning drop offs with kids to school, approximately 10 miles away. Stopped in parking lot to help with school events, car cooled down for 2 hours and would not start. Tried to jump start the car, it did not work. Car was towed to the dealership where we found out that the engine had seized. Car has 107K miles on it . All maintenance performed at dealership on time.
Mfg Campaign: 11585956
Recall Date: Apr 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving a message came across the dash to "service charging system" and then a second message appeared that said "speeds limited" and the vehicle slowed to 44mph entirely out of my control.
Corrective Action:
While driving a message came across the dash to "service charging system" and then a second message appeared that said "speeds limited" and the vehicle slowed to 44mph entirely out of my control.
Additional Notes:
While driving a message came across the dash to "service charging system" and then a second message appeared that said "speeds limited" and the vehicle slowed to 44mph entirely out of my control.
Mfg Campaign: 11583828
Recall Date: Apr 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving a message came across the dash to "service charging system" and then a second message appeared that said "speeds limited" and the vehicle slowed to 44mph entirely out of my control.
Corrective Action:
While driving a message came across the dash to "service charging system" and then a second message appeared that said "speeds limited" and the vehicle slowed to 44mph entirely out of my control.
Additional Notes:
While driving a message came across the dash to "service charging system" and then a second message appeared that said "speeds limited" and the vehicle slowed to 44mph entirely out of my control.
Mfg Campaign: 11583828
Recall Date: Apr 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving a message came across the dash to "service charging system" and then a second message appeared that said "speeds limited" and the vehicle slowed to 44mph entirely out of my control.
Corrective Action:
While driving a message came across the dash to "service charging system" and then a second message appeared that said "speeds limited" and the vehicle slowed to 44mph entirely out of my control.
Additional Notes:
While driving a message came across the dash to "service charging system" and then a second message appeared that said "speeds limited" and the vehicle slowed to 44mph entirely out of my control.
Mfg Campaign: 11583828
Recall Date: Apr 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The steering wheel seems to "lock" or become stiff when traveling over 50 miles an hour. It does not happen all the time, but causes over correction which is scary at higher speeds
Corrective Action:
The steering wheel seems to "lock" or become stiff when traveling over 50 miles an hour. It does not happen all the time, but causes over correction which is scary at higher speeds
Additional Notes:
The steering wheel seems to "lock" or become stiff when traveling over 50 miles an hour. It does not happen all the time, but causes over correction which is scary at higher speeds
Mfg Campaign: 11583613
Recall Date: Apr 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
There is a loud creaking noise coming from the front end, most likely suspension. It seems worse when the car is turning and even more so when backing up and turning steering wheel. I am aware of the V15 recall for the Pacific and from what I have read the symptoms are nearly identical. Along with this there are at times more of a clicking sound.
Corrective Action:
There is a loud creaking noise coming from the front end, most likely suspension. It seems worse when the car is turning and even more so when backing up and turning steering wheel. I am aware of the V15 recall for the Pacific and from what I have read the symptoms are nearly identical. Along with this there are at times more of a clicking sound.
Additional Notes:
There is a loud creaking noise coming from the front end, most likely suspension. It seems worse when the car is turning and even more so when backing up and turning steering wheel. I am aware of the V15 recall for the Pacific and from what I have read the symptoms are nearly identical. Along with this there are at times more of a clicking sound.
Mfg Campaign: 11583615
Recall Date: Apr 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Piston Number 3 is misfiring which is the from an error code. Replaced the piston 3 twice and now coolant is leaking into the engine which cause the coolant to leak into the engine. This is a safety risk since the car does not give a warning until there is no more coolant in the car which can cause a fire while driving. The issue was shown twice and confirmed by 2 independent mechanics and the dealership. The vehicle has been inspected and checked out by 2 independent mechanics and the dealership. It first appeared Feb 16 2024 when the check engine light came on and the next Monday the car lost coolant. The car also shook violently when it was started.
Corrective Action:
Piston Number 3 is misfiring which is the from an error code. Replaced the piston 3 twice and now coolant is leaking into the engine which cause the coolant to leak into the engine. This is a safety risk since the car does not give a warning until there is no more coolant in the car which can cause a fire while driving. The issue was shown twice and confirmed by 2 independent mechanics and the dealership. The vehicle has been inspected and checked out by 2 independent mechanics and the dealership. It first appeared Feb 16 2024 when the check engine light came on and the next Monday the car lost coolant. The car also shook violently when it was started.
Additional Notes:
Piston Number 3 is misfiring which is the from an error code. Replaced the piston 3 twice and now coolant is leaking into the engine which cause the coolant to leak into the engine. This is a safety risk since the car does not give a warning until there is no more coolant in the car which can cause a fire while driving. The issue was shown twice and confirmed by 2 independent mechanics and the dealership. The vehicle has been inspected and checked out by 2 independent mechanics and the dealership. It first appeared Feb 16 2024 when the check engine light came on and the next Monday the car lost coolant. The car also shook violently when it was started.
Mfg Campaign: 11582039
Recall Date: Apr 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Piston Number 3 is misfiring which is the from an error code. Replaced the piston 3 twice and now coolant is leaking into the engine which cause the coolant to leak into the engine. This is a safety risk since the car does not give a warning until there is no more coolant in the car which can cause a fire while driving. The issue was shown twice and confirmed by 2 independent mechanics and the dealership. The vehicle has been inspected and checked out by 2 independent mechanics and the dealership. It first appeared Feb 16 2024 when the check engine light came on and the next Monday the car lost coolant. The car also shook violently when it was started.
Corrective Action:
Piston Number 3 is misfiring which is the from an error code. Replaced the piston 3 twice and now coolant is leaking into the engine which cause the coolant to leak into the engine. This is a safety risk since the car does not give a warning until there is no more coolant in the car which can cause a fire while driving. The issue was shown twice and confirmed by 2 independent mechanics and the dealership. The vehicle has been inspected and checked out by 2 independent mechanics and the dealership. It first appeared Feb 16 2024 when the check engine light came on and the next Monday the car lost coolant. The car also shook violently when it was started.
Additional Notes:
Piston Number 3 is misfiring which is the from an error code. Replaced the piston 3 twice and now coolant is leaking into the engine which cause the coolant to leak into the engine. This is a safety risk since the car does not give a warning until there is no more coolant in the car which can cause a fire while driving. The issue was shown twice and confirmed by 2 independent mechanics and the dealership. The vehicle has been inspected and checked out by 2 independent mechanics and the dealership. It first appeared Feb 16 2024 when the check engine light came on and the next Monday the car lost coolant. The car also shook violently when it was started.
Mfg Campaign: 11582039
Recall Date: Apr 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Piston Number 3 is misfiring which is the from an error code. Replaced the piston 3 twice and now coolant is leaking into the engine which cause the coolant to leak into the engine. This is a safety risk since the car does not give a warning until there is no more coolant in the car which can cause a fire while driving. The issue was shown twice and confirmed by 2 independent mechanics and the dealership. The vehicle has been inspected and checked out by 2 independent mechanics and the dealership. It first appeared Feb 16 2024 when the check engine light came on and the next Monday the car lost coolant. The car also shook violently when it was started.
Corrective Action:
Piston Number 3 is misfiring which is the from an error code. Replaced the piston 3 twice and now coolant is leaking into the engine which cause the coolant to leak into the engine. This is a safety risk since the car does not give a warning until there is no more coolant in the car which can cause a fire while driving. The issue was shown twice and confirmed by 2 independent mechanics and the dealership. The vehicle has been inspected and checked out by 2 independent mechanics and the dealership. It first appeared Feb 16 2024 when the check engine light came on and the next Monday the car lost coolant. The car also shook violently when it was started.
Additional Notes:
Piston Number 3 is misfiring which is the from an error code. Replaced the piston 3 twice and now coolant is leaking into the engine which cause the coolant to leak into the engine. This is a safety risk since the car does not give a warning until there is no more coolant in the car which can cause a fire while driving. The issue was shown twice and confirmed by 2 independent mechanics and the dealership. The vehicle has been inspected and checked out by 2 independent mechanics and the dealership. It first appeared Feb 16 2024 when the check engine light came on and the next Monday the car lost coolant. The car also shook violently when it was started.
Mfg Campaign: 11582039
Recall Date: Apr 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Chrysler Pacifica. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle hesitated. The vehicle was taken to an independent mechanic, and it was diagnosed and determined that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000.
Corrective Action:
The contact owns a 2018 Chrysler Pacifica. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle hesitated. The vehicle was taken to an independent mechanic, and it was diagnosed and determined that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000.
Additional Notes:
The contact owns a 2018 Chrysler Pacifica. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle hesitated. The vehicle was taken to an independent mechanic, and it was diagnosed and determined that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000.
Mfg Campaign: 11581368
Recall Date: Apr 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
There is a loud clicking and popping noise from the front drivers side suspension when turning or going over bumpy ground. The car also pulls to one side unexpectedly when going around corners Sometimes while driving the car will shut down and restart as if rebooting a computer.
Corrective Action:
There is a loud clicking and popping noise from the front drivers side suspension when turning or going over bumpy ground. The car also pulls to one side unexpectedly when going around corners Sometimes while driving the car will shut down and restart as if rebooting a computer.
Additional Notes:
There is a loud clicking and popping noise from the front drivers side suspension when turning or going over bumpy ground. The car also pulls to one side unexpectedly when going around corners Sometimes while driving the car will shut down and restart as if rebooting a computer.
Mfg Campaign: 11581436
Recall Date: Apr 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
There is a loud clicking and popping noise from the front drivers side suspension when turning or going over bumpy ground. The car also pulls to one side unexpectedly when going around corners Sometimes while driving the car will shut down and restart as if rebooting a computer.
Corrective Action:
There is a loud clicking and popping noise from the front drivers side suspension when turning or going over bumpy ground. The car also pulls to one side unexpectedly when going around corners Sometimes while driving the car will shut down and restart as if rebooting a computer.
Additional Notes:
There is a loud clicking and popping noise from the front drivers side suspension when turning or going over bumpy ground. The car also pulls to one side unexpectedly when going around corners Sometimes while driving the car will shut down and restart as if rebooting a computer.
Mfg Campaign: 11581436
Recall Date: Apr 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is a loud clicking and popping noise from the front drivers side suspension when turning or going over bumpy ground. The car also pulls to one side unexpectedly when going around corners Sometimes while driving the car will shut down and restart as if rebooting a computer.
Corrective Action:
There is a loud clicking and popping noise from the front drivers side suspension when turning or going over bumpy ground. The car also pulls to one side unexpectedly when going around corners Sometimes while driving the car will shut down and restart as if rebooting a computer.
Additional Notes:
There is a loud clicking and popping noise from the front drivers side suspension when turning or going over bumpy ground. The car also pulls to one side unexpectedly when going around corners Sometimes while driving the car will shut down and restart as if rebooting a computer.
Mfg Campaign: 11581436
Recall Date: Apr 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The engine overheated and the vehicle became with three children inside on a major New Jersey highway. This vehicle was advertised for families with kids, and appears to have a safety defect. The first sign something was wrong was when the check engine light came on; shortly after the vehicle became inoperable on the highway. We took the vehicle to several different mechanic shops, including the dealership, and we were told the vehicle has a major engine defect, either a blown head gasket or a total engine failure. The vehicle is currently at a Chrysler dealership being examined.
Corrective Action:
The engine overheated and the vehicle became with three children inside on a major New Jersey highway. This vehicle was advertised for families with kids, and appears to have a safety defect. The first sign something was wrong was when the check engine light came on; shortly after the vehicle became inoperable on the highway. We took the vehicle to several different mechanic shops, including the dealership, and we were told the vehicle has a major engine defect, either a blown head gasket or a total engine failure. The vehicle is currently at a Chrysler dealership being examined.
Additional Notes:
The engine overheated and the vehicle became with three children inside on a major New Jersey highway. This vehicle was advertised for families with kids, and appears to have a safety defect. The first sign something was wrong was when the check engine light came on; shortly after the vehicle became inoperable on the highway. We took the vehicle to several different mechanic shops, including the dealership, and we were told the vehicle has a major engine defect, either a blown head gasket or a total engine failure. The vehicle is currently at a Chrysler dealership being examined.
Mfg Campaign: 11579771
Recall Date: Mar 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The engine overheated and the vehicle became with three children inside on a major New Jersey highway. This vehicle was advertised for families with kids, and appears to have a safety defect. The first sign something was wrong was when the check engine light came on; shortly after the vehicle became inoperable on the highway. We took the vehicle to several different mechanic shops, including the dealership, and we were told the vehicle has a major engine defect, either a blown head gasket or a total engine failure. The vehicle is currently at a Chrysler dealership being examined.
Corrective Action:
The engine overheated and the vehicle became with three children inside on a major New Jersey highway. This vehicle was advertised for families with kids, and appears to have a safety defect. The first sign something was wrong was when the check engine light came on; shortly after the vehicle became inoperable on the highway. We took the vehicle to several different mechanic shops, including the dealership, and we were told the vehicle has a major engine defect, either a blown head gasket or a total engine failure. The vehicle is currently at a Chrysler dealership being examined.
Additional Notes:
The engine overheated and the vehicle became with three children inside on a major New Jersey highway. This vehicle was advertised for families with kids, and appears to have a safety defect. The first sign something was wrong was when the check engine light came on; shortly after the vehicle became inoperable on the highway. We took the vehicle to several different mechanic shops, including the dealership, and we were told the vehicle has a major engine defect, either a blown head gasket or a total engine failure. The vehicle is currently at a Chrysler dealership being examined.
Mfg Campaign: 11579771
Recall Date: Mar 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When driving at 60-70 mph steering wheel feels like it is sticking. It won't return back to center. It is a very uncomfortable feeling, like the steering wheel is going to get stuck turning. I see that there has been another complaint filed. - NHTSA ID # 11578790
Corrective Action:
When driving at 60-70 mph steering wheel feels like it is sticking. It won't return back to center. It is a very uncomfortable feeling, like the steering wheel is going to get stuck turning. I see that there has been another complaint filed. - NHTSA ID # 11578790
Additional Notes:
When driving at 60-70 mph steering wheel feels like it is sticking. It won't return back to center. It is a very uncomfortable feeling, like the steering wheel is going to get stuck turning. I see that there has been another complaint filed. - NHTSA ID # 11578790
Mfg Campaign: 11579800
Recall Date: Mar 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Purchased the car used in 2018. Worked fine. Always kept up with my oil changes. Car now over 72000 miles. Suddenly, noticed car would jerk while im driving. Was told engi e misfire. Had it fixed so i thought. After a while, happening again. Also, without any warning, suddenly coolant disappears somewhere in the car. Not coming out at all. And without warning, car overheats. Constantly filling with coolant. Engine light suddenly comes on. Blinking on and off. Now im in engine failure. Not in warranty. Checked several forums, tons of people with the SAME issue. Bad engine from Chrysler. My Supreme warranty is expired, i am single mother of three and cannot fix. Still financing this vehicle. Can anybody help me? I dont have thousands of dollars to fix this.
Corrective Action:
Purchased the car used in 2018. Worked fine. Always kept up with my oil changes. Car now over 72000 miles. Suddenly, noticed car would jerk while im driving. Was told engi e misfire. Had it fixed so i thought. After a while, happening again. Also, without any warning, suddenly coolant disappears somewhere in the car. Not coming out at all. And without warning, car overheats. Constantly filling with coolant. Engine light suddenly comes on. Blinking on and off. Now im in engine failure. Not in warranty. Checked several forums, tons of people with the SAME issue. Bad engine from Chrysler. My Supreme warranty is expired, i am single mother of three and cannot fix. Still financing this vehicle. Can anybody help me? I dont have thousands of dollars to fix this.
Additional Notes:
Purchased the car used in 2018. Worked fine. Always kept up with my oil changes. Car now over 72000 miles. Suddenly, noticed car would jerk while im driving. Was told engi e misfire. Had it fixed so i thought. After a while, happening again. Also, without any warning, suddenly coolant disappears somewhere in the car. Not coming out at all. And without warning, car overheats. Constantly filling with coolant. Engine light suddenly comes on. Blinking on and off. Now im in engine failure. Not in warranty. Checked several forums, tons of people with the SAME issue. Bad engine from Chrysler. My Supreme warranty is expired, i am single mother of three and cannot fix. Still financing this vehicle. Can anybody help me? I dont have thousands of dollars to fix this.
Mfg Campaign: 11579599
Recall Date: Mar 26, 2024
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Valencia, CA • 36 yrs
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