Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 06C, 54C, 55C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: A8B
Recall Date: Oct 24, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Voyager and Pacifica vehicles. The windshield wiper arm nuts may be improperly tightened, which can cause the wipers to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z80
Recall Date: Aug 11, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z22
Recall Date: Mar 24, 2022
Consumer Complaints
241 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My wife was driving our 2022 Chrylser Pacifica when it died in the middle of an intersection in downtown Austin. She was in the turning lane waiting for the light to change when the auto stop/start feature activated. As the light turned green and she went to proceed, the car started up and then cut back off while simultaneously placing itself in park and all of the lights on the dash began blinking and messages stating "service shifter", "service parking brake", "service brakes" etc started popping up on the dash. She tried to restart the car and nothing happened and the emergency flashers would only work intermittently before shutting off and randomly coming back on for a few seconds minutes later. Eventually a police officer pulled up behind her to block traffic while she and they tried to get the car started. When I arrived, I was able to jump the car and get it out of the road and to a nearby parts store to check the batteries. Oreillys and Advanced Auto confirmed that the alternator, batteries and starter were good based on their diagnostic scanners. She was able to drive it to San Antonio and back the next day with no issues, but that night, when we went to dinner and stopped for gas, it did it again while in the fuel line although I was able to restart the car this time but now displays "Stop/Start Unavailable, Service Stop/Start". After the second event, went back to Oreillys and had it scanned, there were no primary diagnostic trouble codes, but 8 stored additional ABS trouble codes relating to low voltage, and electronic failures across multiple systems. This all came after having the oil changed and a safety inspection performed on 23 July in which everything passed, but they recommended a coolant and brake fluid flush. Concerned about this happening in congestion on a highway or somewhere with limited options for recovery.
Corrective Action:
My wife was driving our 2022 Chrylser Pacifica when it died in the middle of an intersection in downtown Austin. She was in the turning lane waiting for the light to change when the auto stop/start feature activated. As the light turned green and she went to proceed, the car started up and then cut back off while simultaneously placing itself in park and all of the lights on the dash began blinking and messages stating "service shifter", "service parking brake", "service brakes" etc started popping up on the dash. She tried to restart the car and nothing happened and the emergency flashers would only work intermittently before shutting off and randomly coming back on for a few seconds minutes later. Eventually a police officer pulled up behind her to block traffic while she and they tried to get the car started. When I arrived, I was able to jump the car and get it out of the road and to a nearby parts store to check the batteries. Oreillys and Advanced Auto confirmed that the alternator, batteries and starter were good based on their diagnostic scanners. She was able to drive it to San Antonio and back the next day with no issues, but that night, when we went to dinner and stopped for gas, it did it again while in the fuel line although I was able to restart the car this time but now displays "Stop/Start Unavailable, Service Stop/Start". After the second event, went back to Oreillys and had it scanned, there were no primary diagnostic trouble codes, but 8 stored additional ABS trouble codes relating to low voltage, and electronic failures across multiple systems. This all came after having the oil changed and a safety inspection performed on 23 July in which everything passed, but they recommended a coolant and brake fluid flush. Concerned about this happening in congestion on a highway or somewhere with limited options for recovery.
Additional Notes:
My wife was driving our 2022 Chrylser Pacifica when it died in the middle of an intersection in downtown Austin. She was in the turning lane waiting for the light to change when the auto stop/start feature activated. As the light turned green and she went to proceed, the car started up and then cut back off while simultaneously placing itself in park and all of the lights on the dash began blinking and messages stating "service shifter", "service parking brake", "service brakes" etc started popping up on the dash. She tried to restart the car and nothing happened and the emergency flashers would only work intermittently before shutting off and randomly coming back on for a few seconds minutes later. Eventually a police officer pulled up behind her to block traffic while she and they tried to get the car started. When I arrived, I was able to jump the car and get it out of the road and to a nearby parts store to check the batteries. Oreillys and Advanced Auto confirmed that the alternator, batteries and starter were good based on their diagnostic scanners. She was able to drive it to San Antonio and back the next day with no issues, but that night, when we went to dinner and stopped for gas, it did it again while in the fuel line although I was able to restart the car this time but now displays "Stop/Start Unavailable, Service Stop/Start". After the second event, went back to Oreillys and had it scanned, there were no primary diagnostic trouble codes, but 8 stored additional ABS trouble codes relating to low voltage, and electronic failures across multiple systems. This all came after having the oil changed and a safety inspection performed on 23 July in which everything passed, but they recommended a coolant and brake fluid flush. Concerned about this happening in congestion on a highway or somewhere with limited options for recovery.
Mfg Campaign: 11677535
Recall Date: Jul 31, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My wife was driving our 2022 Chrylser Pacifica when it died in the middle of an intersection in downtown Austin. She was in the turning lane waiting for the light to change when the auto stop/start feature activated. As the light turned green and she went to proceed, the car started up and then cut back off while simultaneously placing itself in park and all of the lights on the dash began blinking and messages stating "service shifter", "service parking brake", "service brakes" etc started popping up on the dash. She tried to restart the car and nothing happened and the emergency flashers would only work intermittently before shutting off and randomly coming back on for a few seconds minutes later. Eventually a police officer pulled up behind her to block traffic while she and they tried to get the car started. When I arrived, I was able to jump the car and get it out of the road and to a nearby parts store to check the batteries. Oreillys and Advanced Auto confirmed that the alternator, batteries and starter were good based on their diagnostic scanners. She was able to drive it to San Antonio and back the next day with no issues, but that night, when we went to dinner and stopped for gas, it did it again while in the fuel line although I was able to restart the car this time but now displays "Stop/Start Unavailable, Service Stop/Start". After the second event, went back to Oreillys and had it scanned, there were no primary diagnostic trouble codes, but 8 stored additional ABS trouble codes relating to low voltage, and electronic failures across multiple systems. This all came after having the oil changed and a safety inspection performed on 23 July in which everything passed, but they recommended a coolant and brake fluid flush. Concerned about this happening in congestion on a highway or somewhere with limited options for recovery.
Corrective Action:
My wife was driving our 2022 Chrylser Pacifica when it died in the middle of an intersection in downtown Austin. She was in the turning lane waiting for the light to change when the auto stop/start feature activated. As the light turned green and she went to proceed, the car started up and then cut back off while simultaneously placing itself in park and all of the lights on the dash began blinking and messages stating "service shifter", "service parking brake", "service brakes" etc started popping up on the dash. She tried to restart the car and nothing happened and the emergency flashers would only work intermittently before shutting off and randomly coming back on for a few seconds minutes later. Eventually a police officer pulled up behind her to block traffic while she and they tried to get the car started. When I arrived, I was able to jump the car and get it out of the road and to a nearby parts store to check the batteries. Oreillys and Advanced Auto confirmed that the alternator, batteries and starter were good based on their diagnostic scanners. She was able to drive it to San Antonio and back the next day with no issues, but that night, when we went to dinner and stopped for gas, it did it again while in the fuel line although I was able to restart the car this time but now displays "Stop/Start Unavailable, Service Stop/Start". After the second event, went back to Oreillys and had it scanned, there were no primary diagnostic trouble codes, but 8 stored additional ABS trouble codes relating to low voltage, and electronic failures across multiple systems. This all came after having the oil changed and a safety inspection performed on 23 July in which everything passed, but they recommended a coolant and brake fluid flush. Concerned about this happening in congestion on a highway or somewhere with limited options for recovery.
Additional Notes:
My wife was driving our 2022 Chrylser Pacifica when it died in the middle of an intersection in downtown Austin. She was in the turning lane waiting for the light to change when the auto stop/start feature activated. As the light turned green and she went to proceed, the car started up and then cut back off while simultaneously placing itself in park and all of the lights on the dash began blinking and messages stating "service shifter", "service parking brake", "service brakes" etc started popping up on the dash. She tried to restart the car and nothing happened and the emergency flashers would only work intermittently before shutting off and randomly coming back on for a few seconds minutes later. Eventually a police officer pulled up behind her to block traffic while she and they tried to get the car started. When I arrived, I was able to jump the car and get it out of the road and to a nearby parts store to check the batteries. Oreillys and Advanced Auto confirmed that the alternator, batteries and starter were good based on their diagnostic scanners. She was able to drive it to San Antonio and back the next day with no issues, but that night, when we went to dinner and stopped for gas, it did it again while in the fuel line although I was able to restart the car this time but now displays "Stop/Start Unavailable, Service Stop/Start". After the second event, went back to Oreillys and had it scanned, there were no primary diagnostic trouble codes, but 8 stored additional ABS trouble codes relating to low voltage, and electronic failures across multiple systems. This all came after having the oil changed and a safety inspection performed on 23 July in which everything passed, but they recommended a coolant and brake fluid flush. Concerned about this happening in congestion on a highway or somewhere with limited options for recovery.
Mfg Campaign: 11677535
Recall Date: Jul 31, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unexpected engine shut down electrical system, short circuit and the internal transmission failure loss of motor power while driving, losing control of all drive power breaking on its own increasing the risk of crash. Electrical system went haywire.
Corrective Action:
Unexpected engine shut down electrical system, short circuit and the internal transmission failure loss of motor power while driving, losing control of all drive power breaking on its own increasing the risk of crash. Electrical system went haywire.
Additional Notes:
Unexpected engine shut down electrical system, short circuit and the internal transmission failure loss of motor power while driving, losing control of all drive power breaking on its own increasing the risk of crash. Electrical system went haywire.
Mfg Campaign: 11675415
Recall Date: Jul 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Unexpected engine shut down electrical system, short circuit and the internal transmission failure loss of motor power while driving, losing control of all drive power breaking on its own increasing the risk of crash. Electrical system went haywire.
Corrective Action:
Unexpected engine shut down electrical system, short circuit and the internal transmission failure loss of motor power while driving, losing control of all drive power breaking on its own increasing the risk of crash. Electrical system went haywire.
Additional Notes:
Unexpected engine shut down electrical system, short circuit and the internal transmission failure loss of motor power while driving, losing control of all drive power breaking on its own increasing the risk of crash. Electrical system went haywire.
Mfg Campaign: 11675415
Recall Date: Jul 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11674447
Recall Date: Jul 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I have received the message "Service Airbag System" on my dashboard along with the Airbag light being on and red in color. My vehicle is currently not being shown as being part of the recall for 2022 chrysler pacificas but I believe it should be. This is a safety issue and I am concerned about driving my vehicle with my children.
Corrective Action:
I have received the message "Service Airbag System" on my dashboard along with the Airbag light being on and red in color. My vehicle is currently not being shown as being part of the recall for 2022 chrysler pacificas but I believe it should be. This is a safety issue and I am concerned about driving my vehicle with my children.
Additional Notes:
I have received the message "Service Airbag System" on my dashboard along with the Airbag light being on and red in color. My vehicle is currently not being shown as being part of the recall for 2022 chrysler pacificas but I believe it should be. This is a safety issue and I am concerned about driving my vehicle with my children.
Mfg Campaign: 11673297
Recall Date: Jul 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owned a 2022 Chrysler Pacifica. The contact stated that while driving approximately 55 MPH, a very loud snapping noise had suddenly occurred, and the message "Stability System Activated" displayed before the steering wheel suddenly turned to the right, causing the driver to lose control of the vehicle to crash and roll over multiple times. The police and first responders were called to the scene, and the occupants were transported to the hospital. During the crash, the driver sustained multiple neck and back fractures and a right leg injury from the seat belt strap. The front passenger sustained multiple rib fractures. The vehicle was destroyed and later towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The contact also indicated that due to the injuries sustained in the crash, his right hand is unusable. The VIN was not available. The failure mileage was 5,000.
Corrective Action:
The contact owned a 2022 Chrysler Pacifica. The contact stated that while driving approximately 55 MPH, a very loud snapping noise had suddenly occurred, and the message "Stability System Activated" displayed before the steering wheel suddenly turned to the right, causing the driver to lose control of the vehicle to crash and roll over multiple times. The police and first responders were called to the scene, and the occupants were transported to the hospital. During the crash, the driver sustained multiple neck and back fractures and a right leg injury from the seat belt strap. The front passenger sustained multiple rib fractures. The vehicle was destroyed and later towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The contact also indicated that due to the injuries sustained in the crash, his right hand is unusable. The VIN was not available. The failure mileage was 5,000.
Additional Notes:
The contact owned a 2022 Chrysler Pacifica. The contact stated that while driving approximately 55 MPH, a very loud snapping noise had suddenly occurred, and the message "Stability System Activated" displayed before the steering wheel suddenly turned to the right, causing the driver to lose control of the vehicle to crash and roll over multiple times. The police and first responders were called to the scene, and the occupants were transported to the hospital. During the crash, the driver sustained multiple neck and back fractures and a right leg injury from the seat belt strap. The front passenger sustained multiple rib fractures. The vehicle was destroyed and later towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The contact also indicated that due to the injuries sustained in the crash, his right hand is unusable. The VIN was not available. The failure mileage was 5,000.
Mfg Campaign: 11672660
Recall Date: Jul 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owned a 2022 Chrysler Pacifica. The contact stated that while driving approximately 55 MPH, a very loud snapping noise had suddenly occurred, and the message "Stability System Activated" displayed before the steering wheel suddenly turned to the right, causing the driver to lose control of the vehicle to crash and roll over multiple times. The police and first responders were called to the scene, and the occupants were transported to the hospital. During the crash, the driver sustained multiple neck and back fractures and a right leg injury from the seat belt strap. The front passenger sustained multiple rib fractures. The vehicle was destroyed and later towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The contact also indicated that due to the injuries sustained in the crash, his right hand is unusable. The VIN was not available. The failure mileage was 5,000.
Corrective Action:
The contact owned a 2022 Chrysler Pacifica. The contact stated that while driving approximately 55 MPH, a very loud snapping noise had suddenly occurred, and the message "Stability System Activated" displayed before the steering wheel suddenly turned to the right, causing the driver to lose control of the vehicle to crash and roll over multiple times. The police and first responders were called to the scene, and the occupants were transported to the hospital. During the crash, the driver sustained multiple neck and back fractures and a right leg injury from the seat belt strap. The front passenger sustained multiple rib fractures. The vehicle was destroyed and later towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The contact also indicated that due to the injuries sustained in the crash, his right hand is unusable. The VIN was not available. The failure mileage was 5,000.
Additional Notes:
The contact owned a 2022 Chrysler Pacifica. The contact stated that while driving approximately 55 MPH, a very loud snapping noise had suddenly occurred, and the message "Stability System Activated" displayed before the steering wheel suddenly turned to the right, causing the driver to lose control of the vehicle to crash and roll over multiple times. The police and first responders were called to the scene, and the occupants were transported to the hospital. During the crash, the driver sustained multiple neck and back fractures and a right leg injury from the seat belt strap. The front passenger sustained multiple rib fractures. The vehicle was destroyed and later towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The contact also indicated that due to the injuries sustained in the crash, his right hand is unusable. The VIN was not available. The failure mileage was 5,000.
Mfg Campaign: 11672660
Recall Date: Jul 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11672310
Recall Date: Jul 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
The passenger headrest on the seat has stopped functioning and is it a downward position where the seat cannot be used safely. The headrest will not position for a safe position. Repair center has verified. Manufacturer says this will be an $1100 plus repair. Have found others with this problem on YouTube. As I understand, this is not repairable and must be replaced. I’m asking for a safety recall to be issued with the manufacturer will repair the safely for all customers who are involved as I understand there are many. Thank you.
Corrective Action:
The passenger headrest on the seat has stopped functioning and is it a downward position where the seat cannot be used safely. The headrest will not position for a safe position. Repair center has verified. Manufacturer says this will be an $1100 plus repair. Have found others with this problem on YouTube. As I understand, this is not repairable and must be replaced. I’m asking for a safety recall to be issued with the manufacturer will repair the safely for all customers who are involved as I understand there are many. Thank you.
Additional Notes:
The passenger headrest on the seat has stopped functioning and is it a downward position where the seat cannot be used safely. The headrest will not position for a safe position. Repair center has verified. Manufacturer says this will be an $1100 plus repair. Have found others with this problem on YouTube. As I understand, this is not repairable and must be replaced. I’m asking for a safety recall to be issued with the manufacturer will repair the safely for all customers who are involved as I understand there are many. Thank you.
Mfg Campaign: 11671315
Recall Date: Jul 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
6/21/25 , a Saturday, I stopped at a traffic light when gas saver function kicked in and shut car off. The car went into park mode by itself and parking brake engaged. The car would not start and had to be towed. It sat until Monday when I was able to start it and drive it to my mechanic's business a mile from my location and shut it off. Immediately after shutting it off it would not start again. My mechanic was able to start it a few days later and when he drove it about 5 miles it just shut off and wouldn't start again. Today he is replacing the starter and believes the gas saver function may have contributed to the increased wear on the starter leading to failure, as well as the heat from the catalytic converter located near the starter. I am very nervous about driving this car again and worry it may happen again when I am in traffic. This is a major safety problem if not resolved.
Corrective Action:
6/21/25 , a Saturday, I stopped at a traffic light when gas saver function kicked in and shut car off. The car went into park mode by itself and parking brake engaged. The car would not start and had to be towed. It sat until Monday when I was able to start it and drive it to my mechanic's business a mile from my location and shut it off. Immediately after shutting it off it would not start again. My mechanic was able to start it a few days later and when he drove it about 5 miles it just shut off and wouldn't start again. Today he is replacing the starter and believes the gas saver function may have contributed to the increased wear on the starter leading to failure, as well as the heat from the catalytic converter located near the starter. I am very nervous about driving this car again and worry it may happen again when I am in traffic. This is a major safety problem if not resolved.
Additional Notes:
6/21/25 , a Saturday, I stopped at a traffic light when gas saver function kicked in and shut car off. The car went into park mode by itself and parking brake engaged. The car would not start and had to be towed. It sat until Monday when I was able to start it and drive it to my mechanic's business a mile from my location and shut it off. Immediately after shutting it off it would not start again. My mechanic was able to start it a few days later and when he drove it about 5 miles it just shut off and wouldn't start again. Today he is replacing the starter and believes the gas saver function may have contributed to the increased wear on the starter leading to failure, as well as the heat from the catalytic converter located near the starter. I am very nervous about driving this car again and worry it may happen again when I am in traffic. This is a major safety problem if not resolved.
Mfg Campaign: 11670249
Recall Date: Jun 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
6/21/25 , a Saturday, I stopped at a traffic light when gas saver function kicked in and shut car off. The car went into park mode by itself and parking brake engaged. The car would not start and had to be towed. It sat until Monday when I was able to start it and drive it to my mechanic's business a mile from my location and shut it off. Immediately after shutting it off it would not start again. My mechanic was able to start it a few days later and when he drove it about 5 miles it just shut off and wouldn't start again. Today he is replacing the starter and believes the gas saver function may have contributed to the increased wear on the starter leading to failure, as well as the heat from the catalytic converter located near the starter. I am very nervous about driving this car again and worry it may happen again when I am in traffic. This is a major safety problem if not resolved.
Corrective Action:
6/21/25 , a Saturday, I stopped at a traffic light when gas saver function kicked in and shut car off. The car went into park mode by itself and parking brake engaged. The car would not start and had to be towed. It sat until Monday when I was able to start it and drive it to my mechanic's business a mile from my location and shut it off. Immediately after shutting it off it would not start again. My mechanic was able to start it a few days later and when he drove it about 5 miles it just shut off and wouldn't start again. Today he is replacing the starter and believes the gas saver function may have contributed to the increased wear on the starter leading to failure, as well as the heat from the catalytic converter located near the starter. I am very nervous about driving this car again and worry it may happen again when I am in traffic. This is a major safety problem if not resolved.
Additional Notes:
6/21/25 , a Saturday, I stopped at a traffic light when gas saver function kicked in and shut car off. The car went into park mode by itself and parking brake engaged. The car would not start and had to be towed. It sat until Monday when I was able to start it and drive it to my mechanic's business a mile from my location and shut it off. Immediately after shutting it off it would not start again. My mechanic was able to start it a few days later and when he drove it about 5 miles it just shut off and wouldn't start again. Today he is replacing the starter and believes the gas saver function may have contributed to the increased wear on the starter leading to failure, as well as the heat from the catalytic converter located near the starter. I am very nervous about driving this car again and worry it may happen again when I am in traffic. This is a major safety problem if not resolved.
Mfg Campaign: 11670249
Recall Date: Jun 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
6/21/25 , a Saturday, I stopped at a traffic light when gas saver function kicked in and shut car off. The car went into park mode by itself and parking brake engaged. The car would not start and had to be towed. It sat until Monday when I was able to start it and drive it to my mechanic's business a mile from my location and shut it off. Immediately after shutting it off it would not start again. My mechanic was able to start it a few days later and when he drove it about 5 miles it just shut off and wouldn't start again. Today he is replacing the starter and believes the gas saver function may have contributed to the increased wear on the starter leading to failure, as well as the heat from the catalytic converter located near the starter. I am very nervous about driving this car again and worry it may happen again when I am in traffic. This is a major safety problem if not resolved.
Corrective Action:
6/21/25 , a Saturday, I stopped at a traffic light when gas saver function kicked in and shut car off. The car went into park mode by itself and parking brake engaged. The car would not start and had to be towed. It sat until Monday when I was able to start it and drive it to my mechanic's business a mile from my location and shut it off. Immediately after shutting it off it would not start again. My mechanic was able to start it a few days later and when he drove it about 5 miles it just shut off and wouldn't start again. Today he is replacing the starter and believes the gas saver function may have contributed to the increased wear on the starter leading to failure, as well as the heat from the catalytic converter located near the starter. I am very nervous about driving this car again and worry it may happen again when I am in traffic. This is a major safety problem if not resolved.
Additional Notes:
6/21/25 , a Saturday, I stopped at a traffic light when gas saver function kicked in and shut car off. The car went into park mode by itself and parking brake engaged. The car would not start and had to be towed. It sat until Monday when I was able to start it and drive it to my mechanic's business a mile from my location and shut it off. Immediately after shutting it off it would not start again. My mechanic was able to start it a few days later and when he drove it about 5 miles it just shut off and wouldn't start again. Today he is replacing the starter and believes the gas saver function may have contributed to the increased wear on the starter leading to failure, as well as the heat from the catalytic converter located near the starter. I am very nervous about driving this car again and worry it may happen again when I am in traffic. This is a major safety problem if not resolved.
Mfg Campaign: 11670249
Recall Date: Jun 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
Part 68324912AC Latch Release Cable failed on both middle seats within one week of one another and approximately three weeks after the manufacturers warranty expired on the vehicle. The result is that both seat backs do not latch into place vertically and the entire seat freely slides forward and backward, slamming backward on acceleration and forward on braking. We have read on Internet forums that this is a very common problem. The left side seat failed while my daughter was riding in it and the seat back released. If this had happened during a collision, it could’ve been catastrophic. Upon stopping the vehicle and exiting, we found that it slid freely forward and back as well. The other side failed while the vehicle is parked, and we released the seat back lever. The seats are unusable as a result. If the failure had happened while driving or impact, it could have been devastating as the seat would have slid independent of the seatbelt and the back slammed forward driving the passenger’s head into the back of the front seat. A Chrysler dealer diagnosed the problem charging us $250 for the diagnostic fee and quoted another $750 for the repair. Parts cost about $30 each. There were no warning indicators prior to the failure.
Corrective Action:
Part 68324912AC Latch Release Cable failed on both middle seats within one week of one another and approximately three weeks after the manufacturers warranty expired on the vehicle. The result is that both seat backs do not latch into place vertically and the entire seat freely slides forward and backward, slamming backward on acceleration and forward on braking. We have read on Internet forums that this is a very common problem. The left side seat failed while my daughter was riding in it and the seat back released. If this had happened during a collision, it could’ve been catastrophic. Upon stopping the vehicle and exiting, we found that it slid freely forward and back as well. The other side failed while the vehicle is parked, and we released the seat back lever. The seats are unusable as a result. If the failure had happened while driving or impact, it could have been devastating as the seat would have slid independent of the seatbelt and the back slammed forward driving the passenger’s head into the back of the front seat. A Chrysler dealer diagnosed the problem charging us $250 for the diagnostic fee and quoted another $750 for the repair. Parts cost about $30 each. There were no warning indicators prior to the failure.
Additional Notes:
Part 68324912AC Latch Release Cable failed on both middle seats within one week of one another and approximately three weeks after the manufacturers warranty expired on the vehicle. The result is that both seat backs do not latch into place vertically and the entire seat freely slides forward and backward, slamming backward on acceleration and forward on braking. We have read on Internet forums that this is a very common problem. The left side seat failed while my daughter was riding in it and the seat back released. If this had happened during a collision, it could’ve been catastrophic. Upon stopping the vehicle and exiting, we found that it slid freely forward and back as well. The other side failed while the vehicle is parked, and we released the seat back lever. The seats are unusable as a result. If the failure had happened while driving or impact, it could have been devastating as the seat would have slid independent of the seatbelt and the back slammed forward driving the passenger’s head into the back of the front seat. A Chrysler dealer diagnosed the problem charging us $250 for the diagnostic fee and quoted another $750 for the repair. Parts cost about $30 each. There were no warning indicators prior to the failure.
Mfg Campaign: 11669649
Recall Date: Jun 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEATS:MID/REAR ASSEMBLY:RECLINER
Potential Consequences:
When returning the driver's-side, 2nd row seat into a riding position after being placed into a stow 'n go position; the headrest of the driver's-side, 2nd row seat will not return to a locked upright position - causing it to stay flipped forward. The concern is that in a crash, the passenger seated in the driver's-side, 2nd row seat will not have adequate protection from a neck injury due to the protruding headrest.
Corrective Action:
When returning the driver's-side, 2nd row seat into a riding position after being placed into a stow 'n go position; the headrest of the driver's-side, 2nd row seat will not return to a locked upright position - causing it to stay flipped forward. The concern is that in a crash, the passenger seated in the driver's-side, 2nd row seat will not have adequate protection from a neck injury due to the protruding headrest.
Additional Notes:
When returning the driver's-side, 2nd row seat into a riding position after being placed into a stow 'n go position; the headrest of the driver's-side, 2nd row seat will not return to a locked upright position - causing it to stay flipped forward. The concern is that in a crash, the passenger seated in the driver's-side, 2nd row seat will not have adequate protection from a neck injury due to the protruding headrest.
Mfg Campaign: 11669789
Recall Date: Jun 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
STOP SAFELY vehicle will shut off Soon sign came while I was driver in 3rd lane on [XXX] in Virginia it shut off before I could pull to safety. Vehicle behind me slightly hit me on back. I got checked for dealer its fault in transmission. But I don't feel safe driving again since it shuts off while doing 65 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
STOP SAFELY vehicle will shut off Soon sign came while I was driver in 3rd lane on [XXX] in Virginia it shut off before I could pull to safety. Vehicle behind me slightly hit me on back. I got checked for dealer its fault in transmission. But I don't feel safe driving again since it shuts off while doing 65 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
STOP SAFELY vehicle will shut off Soon sign came while I was driver in 3rd lane on [XXX] in Virginia it shut off before I could pull to safety. Vehicle behind me slightly hit me on back. I got checked for dealer its fault in transmission. But I don't feel safe driving again since it shuts off while doing 65 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11668932
Recall Date: Jun 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
STOP SAFELY vehicle will shut off Soon sign came while I was driver in 3rd lane on [XXX] in Virginia it shut off before I could pull to safety. Vehicle behind me slightly hit me on back. I got checked for dealer its fault in transmission. But I don't feel safe driving again since it shuts off while doing 65 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
STOP SAFELY vehicle will shut off Soon sign came while I was driver in 3rd lane on [XXX] in Virginia it shut off before I could pull to safety. Vehicle behind me slightly hit me on back. I got checked for dealer its fault in transmission. But I don't feel safe driving again since it shuts off while doing 65 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
STOP SAFELY vehicle will shut off Soon sign came while I was driver in 3rd lane on [XXX] in Virginia it shut off before I could pull to safety. Vehicle behind me slightly hit me on back. I got checked for dealer its fault in transmission. But I don't feel safe driving again since it shuts off while doing 65 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11668932
Recall Date: Jun 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The battery went dead in the van. I opened the driver's door using the key from the key fob. However, because there was no power, I couldn't open any of the other doors or lift gate not even from the inside. There appears to be no manual override to open those doors. I couldn't get to portable charger because it was in the back. This could be a significant safety issue. If the battery is dead, the only way for passengers to exit the vehicle is through the driver's door.
Corrective Action:
The battery went dead in the van. I opened the driver's door using the key from the key fob. However, because there was no power, I couldn't open any of the other doors or lift gate not even from the inside. There appears to be no manual override to open those doors. I couldn't get to portable charger because it was in the back. This could be a significant safety issue. If the battery is dead, the only way for passengers to exit the vehicle is through the driver's door.
Additional Notes:
The battery went dead in the van. I opened the driver's door using the key from the key fob. However, because there was no power, I couldn't open any of the other doors or lift gate not even from the inside. There appears to be no manual override to open those doors. I couldn't get to portable charger because it was in the back. This could be a significant safety issue. If the battery is dead, the only way for passengers to exit the vehicle is through the driver's door.
Mfg Campaign: 11668992
Recall Date: Jun 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While traveling at highway speeds, vehicle enters into "limp" mode with an in-dash warning "Stop Safely. Vehicle Will Shut Off Soon" warning and a red turtle warning symbol above the drive indicator. The vehicle immediately stops sending power to the wheels and it must be safely pulled over to the side. This was brought into the dealership for service and the car was returned as "repaired." But this has not been fixed. After the initial occurrence, this has re-occurred multiple times, most recently on 06/19/2025 and 06/21/2025.
Corrective Action:
While traveling at highway speeds, vehicle enters into "limp" mode with an in-dash warning "Stop Safely. Vehicle Will Shut Off Soon" warning and a red turtle warning symbol above the drive indicator. The vehicle immediately stops sending power to the wheels and it must be safely pulled over to the side. This was brought into the dealership for service and the car was returned as "repaired." But this has not been fixed. After the initial occurrence, this has re-occurred multiple times, most recently on 06/19/2025 and 06/21/2025.
Additional Notes:
While traveling at highway speeds, vehicle enters into "limp" mode with an in-dash warning "Stop Safely. Vehicle Will Shut Off Soon" warning and a red turtle warning symbol above the drive indicator. The vehicle immediately stops sending power to the wheels and it must be safely pulled over to the side. This was brought into the dealership for service and the car was returned as "repaired." But this has not been fixed. After the initial occurrence, this has re-occurred multiple times, most recently on 06/19/2025 and 06/21/2025.
Mfg Campaign: 11668738
Recall Date: Jun 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While traveling at highway speeds, vehicle enters into "limp" mode with an in-dash warning "Stop Safely. Vehicle Will Shut Off Soon" warning and a red turtle warning symbol above the drive indicator. The vehicle immediately stops sending power to the wheels and it must be safely pulled over to the side. This was brought into the dealership for service and the car was returned as "repaired." But this has not been fixed. After the initial occurrence, this has re-occurred multiple times, most recently on 06/19/2025 and 06/21/2025.
Corrective Action:
While traveling at highway speeds, vehicle enters into "limp" mode with an in-dash warning "Stop Safely. Vehicle Will Shut Off Soon" warning and a red turtle warning symbol above the drive indicator. The vehicle immediately stops sending power to the wheels and it must be safely pulled over to the side. This was brought into the dealership for service and the car was returned as "repaired." But this has not been fixed. After the initial occurrence, this has re-occurred multiple times, most recently on 06/19/2025 and 06/21/2025.
Additional Notes:
While traveling at highway speeds, vehicle enters into "limp" mode with an in-dash warning "Stop Safely. Vehicle Will Shut Off Soon" warning and a red turtle warning symbol above the drive indicator. The vehicle immediately stops sending power to the wheels and it must be safely pulled over to the side. This was brought into the dealership for service and the car was returned as "repaired." But this has not been fixed. After the initial occurrence, this has re-occurred multiple times, most recently on 06/19/2025 and 06/21/2025.
Mfg Campaign: 11668738
Recall Date: Jun 23, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury