Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 06C, 54C, 55C
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: A8B
Recall Date: Oct 24, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Voyager and Pacifica vehicles. The windshield wiper arm nuts may be improperly tightened, which can cause the wipers to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z80
Recall Date: Aug 11, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z22
Recall Date: Mar 24, 2022
Consumer Complaints
241 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
"Stop Safely Vehicle Will Shut Off Soon" Message and vehicle stopped in the middle of the highway.
Corrective Action:
"Stop Safely Vehicle Will Shut Off Soon" Message and vehicle stopped in the middle of the highway.
Additional Notes:
"Stop Safely Vehicle Will Shut Off Soon" Message and vehicle stopped in the middle of the highway.
Mfg Campaign: 11666375
Recall Date: Jun 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While at freeway speed (~75mph) "Vehicle Will Shut Off Shortly" warning appeared and lost propulsion. I pulled over and was able to get to a rest stop at reduced speed (~35mph) with the remaining battery power but it was not ideal as shoulder was limited due to road construction and could not leave vehicle on side of the road. Prior software update 03A / 23V-010 was performed as it looks to be a known condition. The software update does not repair the root cause of the failure.
Corrective Action:
While at freeway speed (~75mph) "Vehicle Will Shut Off Shortly" warning appeared and lost propulsion. I pulled over and was able to get to a rest stop at reduced speed (~35mph) with the remaining battery power but it was not ideal as shoulder was limited due to road construction and could not leave vehicle on side of the road. Prior software update 03A / 23V-010 was performed as it looks to be a known condition. The software update does not repair the root cause of the failure.
Additional Notes:
While at freeway speed (~75mph) "Vehicle Will Shut Off Shortly" warning appeared and lost propulsion. I pulled over and was able to get to a rest stop at reduced speed (~35mph) with the remaining battery power but it was not ideal as shoulder was limited due to road construction and could not leave vehicle on side of the road. Prior software update 03A / 23V-010 was performed as it looks to be a known condition. The software update does not repair the root cause of the failure.
Mfg Campaign: 11665757
Recall Date: Jun 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While I was driving this vehicle on the highway, the vehicle shut off and the engine light came on
Corrective Action:
While I was driving this vehicle on the highway, the vehicle shut off and the engine light came on
Additional Notes:
While I was driving this vehicle on the highway, the vehicle shut off and the engine light came on
Mfg Campaign: 11665459
Recall Date: Jun 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While I was driving this vehicle on the highway, the vehicle shut off and the engine light came on
Corrective Action:
While I was driving this vehicle on the highway, the vehicle shut off and the engine light came on
Additional Notes:
While I was driving this vehicle on the highway, the vehicle shut off and the engine light came on
Mfg Campaign: 11665459
Recall Date: Jun 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While I was driving this vehicle on the highway, the vehicle shut off and the engine light came on
Corrective Action:
While I was driving this vehicle on the highway, the vehicle shut off and the engine light came on
Additional Notes:
While I was driving this vehicle on the highway, the vehicle shut off and the engine light came on
Mfg Campaign: 11665459
Recall Date: Jun 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
The van was going about 10 mph and the side wall just burst and went to flat right away and tire pressure warning came on. Yokohama had a recall for this same issue in 2022 but this DOT was not included. Nothing came in contact with tire or van when the issue occurred. This would have been a major issue if going full speed. Discount tire in Southaven MS stated the tire just gave out with no indication of anything hitting the tire. Yokohama refused to do anything as this is a BraunAbility handicap van which shows them as owner 1 to do the conversion through Chrysler. These Vans cannot be purchased through Chrysler directly. Yokohama did now even offer to report this issue internally as a complaint on the tire. I kept the tire for further inspection and investigation. I also have pictures and video of the tire prior to replacement. Tire Yokohama AVID S34 (S34RV) 236/65R17 104T. The P style is not indicated on the tire. I have 3 other tires remaining on the van with same tire/DOT (DOT 4UL8-PKX3321
Corrective Action:
The van was going about 10 mph and the side wall just burst and went to flat right away and tire pressure warning came on. Yokohama had a recall for this same issue in 2022 but this DOT was not included. Nothing came in contact with tire or van when the issue occurred. This would have been a major issue if going full speed. Discount tire in Southaven MS stated the tire just gave out with no indication of anything hitting the tire. Yokohama refused to do anything as this is a BraunAbility handicap van which shows them as owner 1 to do the conversion through Chrysler. These Vans cannot be purchased through Chrysler directly. Yokohama did now even offer to report this issue internally as a complaint on the tire. I kept the tire for further inspection and investigation. I also have pictures and video of the tire prior to replacement. Tire Yokohama AVID S34 (S34RV) 236/65R17 104T. The P style is not indicated on the tire. I have 3 other tires remaining on the van with same tire/DOT (DOT 4UL8-PKX3321
Additional Notes:
The van was going about 10 mph and the side wall just burst and went to flat right away and tire pressure warning came on. Yokohama had a recall for this same issue in 2022 but this DOT was not included. Nothing came in contact with tire or van when the issue occurred. This would have been a major issue if going full speed. Discount tire in Southaven MS stated the tire just gave out with no indication of anything hitting the tire. Yokohama refused to do anything as this is a BraunAbility handicap van which shows them as owner 1 to do the conversion through Chrysler. These Vans cannot be purchased through Chrysler directly. Yokohama did now even offer to report this issue internally as a complaint on the tire. I kept the tire for further inspection and investigation. I also have pictures and video of the tire prior to replacement. Tire Yokohama AVID S34 (S34RV) 236/65R17 104T. The P style is not indicated on the tire. I have 3 other tires remaining on the van with same tire/DOT (DOT 4UL8-PKX3321
Mfg Campaign: 11665508
Recall Date: Jun 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
The head rest will not lock into the upright position after using the Stow n Go feature.
Corrective Action:
The head rest will not lock into the upright position after using the Stow n Go feature.
Additional Notes:
The head rest will not lock into the upright position after using the Stow n Go feature.
Mfg Campaign: 11665557
Recall Date: Jun 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My wife was driving our 2022 Pacific PHEV Limited with 4 kids on board suddenly went into limp mode while driving northbound south of [XXX] on [XXX]. Turtle signal was on dash with just seconds to get off freeway on limp mode. Pacifica had to be towed to Woodhouse Chrysler in Sioux City where it remains to this day. Changed PCIM and remains in limp mode. Chrysler approved hybrid transmission repair under hybrid warranty but dealer found not repairable and needs new transmission. Now Chrysler refusing to have transmission replaced under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My wife was driving our 2022 Pacific PHEV Limited with 4 kids on board suddenly went into limp mode while driving northbound south of [XXX] on [XXX]. Turtle signal was on dash with just seconds to get off freeway on limp mode. Pacifica had to be towed to Woodhouse Chrysler in Sioux City where it remains to this day. Changed PCIM and remains in limp mode. Chrysler approved hybrid transmission repair under hybrid warranty but dealer found not repairable and needs new transmission. Now Chrysler refusing to have transmission replaced under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My wife was driving our 2022 Pacific PHEV Limited with 4 kids on board suddenly went into limp mode while driving northbound south of [XXX] on [XXX]. Turtle signal was on dash with just seconds to get off freeway on limp mode. Pacifica had to be towed to Woodhouse Chrysler in Sioux City where it remains to this day. Changed PCIM and remains in limp mode. Chrysler approved hybrid transmission repair under hybrid warranty but dealer found not repairable and needs new transmission. Now Chrysler refusing to have transmission replaced under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11663795
Recall Date: May 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
My wife was driving our 2022 Pacific PHEV Limited with 4 kids on board suddenly went into limp mode while driving northbound south of [XXX] on [XXX]. Turtle signal was on dash with just seconds to get off freeway on limp mode. Pacifica had to be towed to Woodhouse Chrysler in Sioux City where it remains to this day. Changed PCIM and remains in limp mode. Chrysler approved hybrid transmission repair under hybrid warranty but dealer found not repairable and needs new transmission. Now Chrysler refusing to have transmission replaced under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My wife was driving our 2022 Pacific PHEV Limited with 4 kids on board suddenly went into limp mode while driving northbound south of [XXX] on [XXX]. Turtle signal was on dash with just seconds to get off freeway on limp mode. Pacifica had to be towed to Woodhouse Chrysler in Sioux City where it remains to this day. Changed PCIM and remains in limp mode. Chrysler approved hybrid transmission repair under hybrid warranty but dealer found not repairable and needs new transmission. Now Chrysler refusing to have transmission replaced under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My wife was driving our 2022 Pacific PHEV Limited with 4 kids on board suddenly went into limp mode while driving northbound south of [XXX] on [XXX]. Turtle signal was on dash with just seconds to get off freeway on limp mode. Pacifica had to be towed to Woodhouse Chrysler in Sioux City where it remains to this day. Changed PCIM and remains in limp mode. Chrysler approved hybrid transmission repair under hybrid warranty but dealer found not repairable and needs new transmission. Now Chrysler refusing to have transmission replaced under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11663795
Recall Date: May 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
First of all, I would like to say that I received an "IMPORTANT SAFETY RECALL" notice citing that "certain 2022 Chrysler Pacifica vehicles failed to perform" However, my car's problem, though similar, is not quite the same as the problem mentioned by the Federal Motor Vehicle Safety Standard" - rear visibility. My car's DRIVERS' SIDE VIEW mirror is the one that poses the problem. When I put the vehicle in reverse, the right-side view mirror adjusts so that I can see the right backside of the vehicle. This, unfortunately, does not occur with the left sideview mirror. I can only see the ground. This an obvious determent to the safety of not only myself, but others as well. When I reported this irregularity to Hunter Dodge, I was told that was just the way the mechanism worked. I was told that there was nothing they could do. No one bothered to check it out. No one seemed concerned. This has been an issue since I purchased the vehicle. I don't know if anyone else has this same issue; but I feel that I am not the only one. This functionality necessary for the prevention of serious injury to pedestrians and/or property. Thank you, in advance for receiving this information.
Corrective Action:
First of all, I would like to say that I received an "IMPORTANT SAFETY RECALL" notice citing that "certain 2022 Chrysler Pacifica vehicles failed to perform" However, my car's problem, though similar, is not quite the same as the problem mentioned by the Federal Motor Vehicle Safety Standard" - rear visibility. My car's DRIVERS' SIDE VIEW mirror is the one that poses the problem. When I put the vehicle in reverse, the right-side view mirror adjusts so that I can see the right backside of the vehicle. This, unfortunately, does not occur with the left sideview mirror. I can only see the ground. This an obvious determent to the safety of not only myself, but others as well. When I reported this irregularity to Hunter Dodge, I was told that was just the way the mechanism worked. I was told that there was nothing they could do. No one bothered to check it out. No one seemed concerned. This has been an issue since I purchased the vehicle. I don't know if anyone else has this same issue; but I feel that I am not the only one. This functionality necessary for the prevention of serious injury to pedestrians and/or property. Thank you, in advance for receiving this information.
Additional Notes:
First of all, I would like to say that I received an "IMPORTANT SAFETY RECALL" notice citing that "certain 2022 Chrysler Pacifica vehicles failed to perform" However, my car's problem, though similar, is not quite the same as the problem mentioned by the Federal Motor Vehicle Safety Standard" - rear visibility. My car's DRIVERS' SIDE VIEW mirror is the one that poses the problem. When I put the vehicle in reverse, the right-side view mirror adjusts so that I can see the right backside of the vehicle. This, unfortunately, does not occur with the left sideview mirror. I can only see the ground. This an obvious determent to the safety of not only myself, but others as well. When I reported this irregularity to Hunter Dodge, I was told that was just the way the mechanism worked. I was told that there was nothing they could do. No one bothered to check it out. No one seemed concerned. This has been an issue since I purchased the vehicle. I don't know if anyone else has this same issue; but I feel that I am not the only one. This functionality necessary for the prevention of serious injury to pedestrians and/or property. Thank you, in advance for receiving this information.
Mfg Campaign: 11661362
Recall Date: May 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
stowing the 2nd row seat breaks the headrest. there are plastic washers in the headrest that break when the 2nd row seat is stowed more than once.
Corrective Action:
stowing the 2nd row seat breaks the headrest. there are plastic washers in the headrest that break when the 2nd row seat is stowed more than once.
Additional Notes:
stowing the 2nd row seat breaks the headrest. there are plastic washers in the headrest that break when the 2nd row seat is stowed more than once.
Mfg Campaign: 11659877
Recall Date: May 9, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
In 2024, our vehicle displayed a critical warning stating: “Stop safely. Vehicle will shut off soon.” While driving on the highway, the vehicle began losing engine power—a terrifying and dangerous experience. We immediately took it to the dealership, where they diagnosed a transmission failure and proceeded to replace the transmission. Unfortunately, we are now experiencing the same issue again this year. The vehicle continues to lose power and shut off while in motion on the highway, creating an extremely hazardous situation that nearly resulted in a serious accident. This ongoing malfunction poses a significant risk to the safety of drivers and passengers. Chrysler must take immediate responsibility by recalling these vehicles and replacing them with safer alternatives to prevent further danger to human life.
Corrective Action:
In 2024, our vehicle displayed a critical warning stating: “Stop safely. Vehicle will shut off soon.” While driving on the highway, the vehicle began losing engine power—a terrifying and dangerous experience. We immediately took it to the dealership, where they diagnosed a transmission failure and proceeded to replace the transmission. Unfortunately, we are now experiencing the same issue again this year. The vehicle continues to lose power and shut off while in motion on the highway, creating an extremely hazardous situation that nearly resulted in a serious accident. This ongoing malfunction poses a significant risk to the safety of drivers and passengers. Chrysler must take immediate responsibility by recalling these vehicles and replacing them with safer alternatives to prevent further danger to human life.
Additional Notes:
In 2024, our vehicle displayed a critical warning stating: “Stop safely. Vehicle will shut off soon.” While driving on the highway, the vehicle began losing engine power—a terrifying and dangerous experience. We immediately took it to the dealership, where they diagnosed a transmission failure and proceeded to replace the transmission. Unfortunately, we are now experiencing the same issue again this year. The vehicle continues to lose power and shut off while in motion on the highway, creating an extremely hazardous situation that nearly resulted in a serious accident. This ongoing malfunction poses a significant risk to the safety of drivers and passengers. Chrysler must take immediate responsibility by recalling these vehicles and replacing them with safer alternatives to prevent further danger to human life.
Mfg Campaign: 11658083
Recall Date: May 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
In 2024, our vehicle displayed a critical warning stating: “Stop safely. Vehicle will shut off soon.” While driving on the highway, the vehicle began losing engine power—a terrifying and dangerous experience. We immediately took it to the dealership, where they diagnosed a transmission failure and proceeded to replace the transmission. Unfortunately, we are now experiencing the same issue again this year. The vehicle continues to lose power and shut off while in motion on the highway, creating an extremely hazardous situation that nearly resulted in a serious accident. This ongoing malfunction poses a significant risk to the safety of drivers and passengers. Chrysler must take immediate responsibility by recalling these vehicles and replacing them with safer alternatives to prevent further danger to human life.
Corrective Action:
In 2024, our vehicle displayed a critical warning stating: “Stop safely. Vehicle will shut off soon.” While driving on the highway, the vehicle began losing engine power—a terrifying and dangerous experience. We immediately took it to the dealership, where they diagnosed a transmission failure and proceeded to replace the transmission. Unfortunately, we are now experiencing the same issue again this year. The vehicle continues to lose power and shut off while in motion on the highway, creating an extremely hazardous situation that nearly resulted in a serious accident. This ongoing malfunction poses a significant risk to the safety of drivers and passengers. Chrysler must take immediate responsibility by recalling these vehicles and replacing them with safer alternatives to prevent further danger to human life.
Additional Notes:
In 2024, our vehicle displayed a critical warning stating: “Stop safely. Vehicle will shut off soon.” While driving on the highway, the vehicle began losing engine power—a terrifying and dangerous experience. We immediately took it to the dealership, where they diagnosed a transmission failure and proceeded to replace the transmission. Unfortunately, we are now experiencing the same issue again this year. The vehicle continues to lose power and shut off while in motion on the highway, creating an extremely hazardous situation that nearly resulted in a serious accident. This ongoing malfunction poses a significant risk to the safety of drivers and passengers. Chrysler must take immediate responsibility by recalling these vehicles and replacing them with safer alternatives to prevent further danger to human life.
Mfg Campaign: 11658083
Recall Date: May 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Traveling at 70mph, the car displayed a message to "stop safely, vehicle will shut off soon". Code P0A43 DRIVE MOTOR A POSITION SENSOR CIRCUIT INTERMITTENT" was pulled. The van can not be driven safely on the road without the car alerting the driver that it will shut off soon.
Corrective Action:
Traveling at 70mph, the car displayed a message to "stop safely, vehicle will shut off soon". Code P0A43 DRIVE MOTOR A POSITION SENSOR CIRCUIT INTERMITTENT" was pulled. The van can not be driven safely on the road without the car alerting the driver that it will shut off soon.
Additional Notes:
Traveling at 70mph, the car displayed a message to "stop safely, vehicle will shut off soon". Code P0A43 DRIVE MOTOR A POSITION SENSOR CIRCUIT INTERMITTENT" was pulled. The van can not be driven safely on the road without the car alerting the driver that it will shut off soon.
Mfg Campaign: 11658127
Recall Date: May 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11656046
Recall Date: Apr 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11656046
Recall Date: Apr 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
Headrest does not stay in the upright position in the 2nd row due to manufacturer defect. My child is supposed to sit there and now there is no headrest, thus putting his safety/life at risk. This defect has been frequently reported across multiple forms on the internet of other vehicles with the same make and model experiencing the SAME defect.
Corrective Action:
Headrest does not stay in the upright position in the 2nd row due to manufacturer defect. My child is supposed to sit there and now there is no headrest, thus putting his safety/life at risk. This defect has been frequently reported across multiple forms on the internet of other vehicles with the same make and model experiencing the SAME defect.
Additional Notes:
Headrest does not stay in the upright position in the 2nd row due to manufacturer defect. My child is supposed to sit there and now there is no headrest, thus putting his safety/life at risk. This defect has been frequently reported across multiple forms on the internet of other vehicles with the same make and model experiencing the SAME defect.
Mfg Campaign: 11656190
Recall Date: Apr 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I bought a 2022 Pacifica Hybrid in October 2022. About 2 months ago(Feb 2025), while I was driving on the [XXX] highways, my car suddenly showed "Stop Safely Vehicle Will Shut Off Soon" and a turtle symbol. At this time, I was driving 70 MPH and the car started to slowly stop. Then, I tried to drive into a nearby Starbucks to check it out. I turned off the car. Everything was OK such as oil, coolant, a/c, windshield. Then I restarted the car and the "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol were gone. I thought it was okay, so I continued driving. 5 days ago (XXX), I had a trip to San Antonio. When I was driving close to Austin. My car showed "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol again. At this time, I stopped on [XXX]. I feel very dangerous for me, my wife and my 2 children. I feel very scared and confused when I am driving on [XXX] and the car stops like that. I feel like our lives are in danger while driving. Then "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol appear more frequently. My car has appeared "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol 6 times in 3 days. Yesterday was [XXX]. When I parked in my driveway, "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol also appeared. Every day, I must take my 2 children to school in my 2022 Pacifica Hybrid. Now, I feel very scared when driving. I do not know when "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol will appear again and will cause an accident for my family. We sincerely hope that you will consider and request Chrysler to help us check and fix this as soon as possible. Thank you very much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought a 2022 Pacifica Hybrid in October 2022. About 2 months ago(Feb 2025), while I was driving on the [XXX] highways, my car suddenly showed "Stop Safely Vehicle Will Shut Off Soon" and a turtle symbol. At this time, I was driving 70 MPH and the car started to slowly stop. Then, I tried to drive into a nearby Starbucks to check it out. I turned off the car. Everything was OK such as oil, coolant, a/c, windshield. Then I restarted the car and the "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol were gone. I thought it was okay, so I continued driving. 5 days ago (XXX), I had a trip to San Antonio. When I was driving close to Austin. My car showed "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol again. At this time, I stopped on [XXX]. I feel very dangerous for me, my wife and my 2 children. I feel very scared and confused when I am driving on [XXX] and the car stops like that. I feel like our lives are in danger while driving. Then "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol appear more frequently. My car has appeared "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol 6 times in 3 days. Yesterday was [XXX]. When I parked in my driveway, "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol also appeared. Every day, I must take my 2 children to school in my 2022 Pacifica Hybrid. Now, I feel very scared when driving. I do not know when "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol will appear again and will cause an accident for my family. We sincerely hope that you will consider and request Chrysler to help us check and fix this as soon as possible. Thank you very much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought a 2022 Pacifica Hybrid in October 2022. About 2 months ago(Feb 2025), while I was driving on the [XXX] highways, my car suddenly showed "Stop Safely Vehicle Will Shut Off Soon" and a turtle symbol. At this time, I was driving 70 MPH and the car started to slowly stop. Then, I tried to drive into a nearby Starbucks to check it out. I turned off the car. Everything was OK such as oil, coolant, a/c, windshield. Then I restarted the car and the "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol were gone. I thought it was okay, so I continued driving. 5 days ago (XXX), I had a trip to San Antonio. When I was driving close to Austin. My car showed "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol again. At this time, I stopped on [XXX]. I feel very dangerous for me, my wife and my 2 children. I feel very scared and confused when I am driving on [XXX] and the car stops like that. I feel like our lives are in danger while driving. Then "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol appear more frequently. My car has appeared "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol 6 times in 3 days. Yesterday was [XXX]. When I parked in my driveway, "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol also appeared. Every day, I must take my 2 children to school in my 2022 Pacifica Hybrid. Now, I feel very scared when driving. I do not know when "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol will appear again and will cause an accident for my family. We sincerely hope that you will consider and request Chrysler to help us check and fix this as soon as possible. Thank you very much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11654883
Recall Date: Apr 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought a 2022 Pacifica Hybrid in October 2022. About 2 months ago(Feb 2025), while I was driving on the [XXX] highways, my car suddenly showed "Stop Safely Vehicle Will Shut Off Soon" and a turtle symbol. At this time, I was driving 70 MPH and the car started to slowly stop. Then, I tried to drive into a nearby Starbucks to check it out. I turned off the car. Everything was OK such as oil, coolant, a/c, windshield. Then I restarted the car and the "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol were gone. I thought it was okay, so I continued driving. 5 days ago (XXX), I had a trip to San Antonio. When I was driving close to Austin. My car showed "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol again. At this time, I stopped on [XXX]. I feel very dangerous for me, my wife and my 2 children. I feel very scared and confused when I am driving on [XXX] and the car stops like that. I feel like our lives are in danger while driving. Then "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol appear more frequently. My car has appeared "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol 6 times in 3 days. Yesterday was [XXX]. When I parked in my driveway, "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol also appeared. Every day, I must take my 2 children to school in my 2022 Pacifica Hybrid. Now, I feel very scared when driving. I do not know when "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol will appear again and will cause an accident for my family. We sincerely hope that you will consider and request Chrysler to help us check and fix this as soon as possible. Thank you very much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought a 2022 Pacifica Hybrid in October 2022. About 2 months ago(Feb 2025), while I was driving on the [XXX] highways, my car suddenly showed "Stop Safely Vehicle Will Shut Off Soon" and a turtle symbol. At this time, I was driving 70 MPH and the car started to slowly stop. Then, I tried to drive into a nearby Starbucks to check it out. I turned off the car. Everything was OK such as oil, coolant, a/c, windshield. Then I restarted the car and the "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol were gone. I thought it was okay, so I continued driving. 5 days ago (XXX), I had a trip to San Antonio. When I was driving close to Austin. My car showed "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol again. At this time, I stopped on [XXX]. I feel very dangerous for me, my wife and my 2 children. I feel very scared and confused when I am driving on [XXX] and the car stops like that. I feel like our lives are in danger while driving. Then "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol appear more frequently. My car has appeared "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol 6 times in 3 days. Yesterday was [XXX]. When I parked in my driveway, "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol also appeared. Every day, I must take my 2 children to school in my 2022 Pacifica Hybrid. Now, I feel very scared when driving. I do not know when "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol will appear again and will cause an accident for my family. We sincerely hope that you will consider and request Chrysler to help us check and fix this as soon as possible. Thank you very much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought a 2022 Pacifica Hybrid in October 2022. About 2 months ago(Feb 2025), while I was driving on the [XXX] highways, my car suddenly showed "Stop Safely Vehicle Will Shut Off Soon" and a turtle symbol. At this time, I was driving 70 MPH and the car started to slowly stop. Then, I tried to drive into a nearby Starbucks to check it out. I turned off the car. Everything was OK such as oil, coolant, a/c, windshield. Then I restarted the car and the "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol were gone. I thought it was okay, so I continued driving. 5 days ago (XXX), I had a trip to San Antonio. When I was driving close to Austin. My car showed "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol again. At this time, I stopped on [XXX]. I feel very dangerous for me, my wife and my 2 children. I feel very scared and confused when I am driving on [XXX] and the car stops like that. I feel like our lives are in danger while driving. Then "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol appear more frequently. My car has appeared "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol 6 times in 3 days. Yesterday was [XXX]. When I parked in my driveway, "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol also appeared. Every day, I must take my 2 children to school in my 2022 Pacifica Hybrid. Now, I feel very scared when driving. I do not know when "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol will appear again and will cause an accident for my family. We sincerely hope that you will consider and request Chrysler to help us check and fix this as soon as possible. Thank you very much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11654883
Recall Date: Apr 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I bought a 2022 Pacifica Hybrid in October 2022. About 2 months ago(Feb 2025), while I was driving on the [XXX] highways, my car suddenly showed "Stop Safely Vehicle Will Shut Off Soon" and a turtle symbol. At this time, I was driving 70 MPH and the car started to slowly stop. Then, I tried to drive into a nearby Starbucks to check it out. I turned off the car. Everything was OK such as oil, coolant, a/c, windshield. Then I restarted the car and the "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol were gone. I thought it was okay, so I continued driving. 5 days ago (XXX), I had a trip to San Antonio. When I was driving close to Austin. My car showed "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol again. At this time, I stopped on [XXX]. I feel very dangerous for me, my wife and my 2 children. I feel very scared and confused when I am driving on [XXX] and the car stops like that. I feel like our lives are in danger while driving. Then "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol appear more frequently. My car has appeared "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol 6 times in 3 days. Yesterday was [XXX]. When I parked in my driveway, "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol also appeared. Every day, I must take my 2 children to school in my 2022 Pacifica Hybrid. Now, I feel very scared when driving. I do not know when "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol will appear again and will cause an accident for my family. We sincerely hope that you will consider and request Chrysler to help us check and fix this as soon as possible. Thank you very much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought a 2022 Pacifica Hybrid in October 2022. About 2 months ago(Feb 2025), while I was driving on the [XXX] highways, my car suddenly showed "Stop Safely Vehicle Will Shut Off Soon" and a turtle symbol. At this time, I was driving 70 MPH and the car started to slowly stop. Then, I tried to drive into a nearby Starbucks to check it out. I turned off the car. Everything was OK such as oil, coolant, a/c, windshield. Then I restarted the car and the "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol were gone. I thought it was okay, so I continued driving. 5 days ago (XXX), I had a trip to San Antonio. When I was driving close to Austin. My car showed "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol again. At this time, I stopped on [XXX]. I feel very dangerous for me, my wife and my 2 children. I feel very scared and confused when I am driving on [XXX] and the car stops like that. I feel like our lives are in danger while driving. Then "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol appear more frequently. My car has appeared "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol 6 times in 3 days. Yesterday was [XXX]. When I parked in my driveway, "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol also appeared. Every day, I must take my 2 children to school in my 2022 Pacifica Hybrid. Now, I feel very scared when driving. I do not know when "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol will appear again and will cause an accident for my family. We sincerely hope that you will consider and request Chrysler to help us check and fix this as soon as possible. Thank you very much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought a 2022 Pacifica Hybrid in October 2022. About 2 months ago(Feb 2025), while I was driving on the [XXX] highways, my car suddenly showed "Stop Safely Vehicle Will Shut Off Soon" and a turtle symbol. At this time, I was driving 70 MPH and the car started to slowly stop. Then, I tried to drive into a nearby Starbucks to check it out. I turned off the car. Everything was OK such as oil, coolant, a/c, windshield. Then I restarted the car and the "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol were gone. I thought it was okay, so I continued driving. 5 days ago (XXX), I had a trip to San Antonio. When I was driving close to Austin. My car showed "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol again. At this time, I stopped on [XXX]. I feel very dangerous for me, my wife and my 2 children. I feel very scared and confused when I am driving on [XXX] and the car stops like that. I feel like our lives are in danger while driving. Then "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol appear more frequently. My car has appeared "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol 6 times in 3 days. Yesterday was [XXX]. When I parked in my driveway, "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol also appeared. Every day, I must take my 2 children to school in my 2022 Pacifica Hybrid. Now, I feel very scared when driving. I do not know when "Stop Safely Vehicle Will Shut Off Soon" and the turtle symbol will appear again and will cause an accident for my family. We sincerely hope that you will consider and request Chrysler to help us check and fix this as soon as possible. Thank you very much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11654883
Recall Date: Apr 16, 2025
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