Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S02
Recall Date: Jan 28, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
645 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AS OTHERS HAVE DESCRIBED, I AM GOING THROUGH THE SAME ISSUE WITH MY VEHICLE. I WAS DRIVING WITH MY FAMILY TO DINNER ABOUT AN HOUR AWAY AND AS SOON AS WE GOT OFF THE HIGHWAY THE CAR SHUT DOWN AS I WENT TO BREAK. I HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY SCANNED THE CAR AND THE CODE CAME UP AS PUMP FAILURE IN THE TRANSMISSION. THE DEALERSHIP AND THE MANUFACTURER HAVE BOTH TOLD ME THERE IS NO RECALL ON THIS VEHICLE. YET EVERY ONE IN THIS COMPLAINT FORUM FOR THIS SPECIFIC VEHICLE HAVE SAID THEY HAVE LOOKED ONLINE TO CHECK FOR RECALLS AND ONE OF THE RECALLS FOR THE 2016 CHRYSLER TOWN AND COUNTRY IS A TRANSMISSION PUMP FAILURE. ARE OTHER WEBSITES THAT RUN VIN CHECKS GIVING OUT MISLEADING INFORMATION OR IS IT THAT MULTIPLE PEOPLE WITH THIS VEHICLE ARE ALL HAVING THE SAME ISSUE WITH THERE CAR STALLING OUT AND LOSING MOTIVE POWER. THE NHTSA SHOULD BE TAKING THIS MATTER SERIOUSLY. YOU SAY RIGHT ON YOUR WEBSITE THAT THIS STUFF FUELS YOU. START FUELING AWAY UNTIL SOME ONE GETS INJURED OR DIES BECAUSE OF THIS ISSUE. CHECK OUT VEHICLEHISTORY.COM THIS YEAR MODEL AND MAKE. IT SHOWS IT RIGHT ON THERE THE RECALL THAT EVERY ONE OF US SEEMS TO BE HAVING IN THIS COMPLAINT FORUM. YET NO ONE CAN FIND A HISTORY OF THE RECALL. TRANSMISSION PUMP. LOSS OF MOTIVE POWER. ITS RIGHT THERE. IS THE WEBSITE LYING? WHY WAS 20,000+ CARS AFFECTED? WHERE ARE THE ANSWERS WE ARE LOOKING FOR?
Corrective Action:
AS OTHERS HAVE DESCRIBED, I AM GOING THROUGH THE SAME ISSUE WITH MY VEHICLE. I WAS DRIVING WITH MY FAMILY TO DINNER ABOUT AN HOUR AWAY AND AS SOON AS WE GOT OFF THE HIGHWAY THE CAR SHUT DOWN AS I WENT TO BREAK. I HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY SCANNED THE CAR AND THE CODE CAME UP AS PUMP FAILURE IN THE TRANSMISSION. THE DEALERSHIP AND THE MANUFACTURER HAVE BOTH TOLD ME THERE IS NO RECALL ON THIS VEHICLE. YET EVERY ONE IN THIS COMPLAINT FORUM FOR THIS SPECIFIC VEHICLE HAVE SAID THEY HAVE LOOKED ONLINE TO CHECK FOR RECALLS AND ONE OF THE RECALLS FOR THE 2016 CHRYSLER TOWN AND COUNTRY IS A TRANSMISSION PUMP FAILURE. ARE OTHER WEBSITES THAT RUN VIN CHECKS GIVING OUT MISLEADING INFORMATION OR IS IT THAT MULTIPLE PEOPLE WITH THIS VEHICLE ARE ALL HAVING THE SAME ISSUE WITH THERE CAR STALLING OUT AND LOSING MOTIVE POWER. THE NHTSA SHOULD BE TAKING THIS MATTER SERIOUSLY. YOU SAY RIGHT ON YOUR WEBSITE THAT THIS STUFF FUELS YOU. START FUELING AWAY UNTIL SOME ONE GETS INJURED OR DIES BECAUSE OF THIS ISSUE. CHECK OUT VEHICLEHISTORY.COM THIS YEAR MODEL AND MAKE. IT SHOWS IT RIGHT ON THERE THE RECALL THAT EVERY ONE OF US SEEMS TO BE HAVING IN THIS COMPLAINT FORUM. YET NO ONE CAN FIND A HISTORY OF THE RECALL. TRANSMISSION PUMP. LOSS OF MOTIVE POWER. ITS RIGHT THERE. IS THE WEBSITE LYING? WHY WAS 20,000+ CARS AFFECTED? WHERE ARE THE ANSWERS WE ARE LOOKING FOR?
Additional Notes:
AS OTHERS HAVE DESCRIBED, I AM GOING THROUGH THE SAME ISSUE WITH MY VEHICLE. I WAS DRIVING WITH MY FAMILY TO DINNER ABOUT AN HOUR AWAY AND AS SOON AS WE GOT OFF THE HIGHWAY THE CAR SHUT DOWN AS I WENT TO BREAK. I HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY SCANNED THE CAR AND THE CODE CAME UP AS PUMP FAILURE IN THE TRANSMISSION. THE DEALERSHIP AND THE MANUFACTURER HAVE BOTH TOLD ME THERE IS NO RECALL ON THIS VEHICLE. YET EVERY ONE IN THIS COMPLAINT FORUM FOR THIS SPECIFIC VEHICLE HAVE SAID THEY HAVE LOOKED ONLINE TO CHECK FOR RECALLS AND ONE OF THE RECALLS FOR THE 2016 CHRYSLER TOWN AND COUNTRY IS A TRANSMISSION PUMP FAILURE. ARE OTHER WEBSITES THAT RUN VIN CHECKS GIVING OUT MISLEADING INFORMATION OR IS IT THAT MULTIPLE PEOPLE WITH THIS VEHICLE ARE ALL HAVING THE SAME ISSUE WITH THERE CAR STALLING OUT AND LOSING MOTIVE POWER. THE NHTSA SHOULD BE TAKING THIS MATTER SERIOUSLY. YOU SAY RIGHT ON YOUR WEBSITE THAT THIS STUFF FUELS YOU. START FUELING AWAY UNTIL SOME ONE GETS INJURED OR DIES BECAUSE OF THIS ISSUE. CHECK OUT VEHICLEHISTORY.COM THIS YEAR MODEL AND MAKE. IT SHOWS IT RIGHT ON THERE THE RECALL THAT EVERY ONE OF US SEEMS TO BE HAVING IN THIS COMPLAINT FORUM. YET NO ONE CAN FIND A HISTORY OF THE RECALL. TRANSMISSION PUMP. LOSS OF MOTIVE POWER. ITS RIGHT THERE. IS THE WEBSITE LYING? WHY WAS 20,000+ CARS AFFECTED? WHERE ARE THE ANSWERS WE ARE LOOKING FOR?
Mfg Campaign: 11318341
Recall Date: Mar 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I REACH 40-50 MPH MY CAR WILL NOT SHIFT AND IT SOUNDS LIKE I AM RUNNING OVER RIDGES IN THE ROAD. TOOK IT TO DEALERSHIP AND THEY SAID I NEED TO REBUILD MY TRANSMISSION BECAUSE OF THE TORQUE CONVERTER. IT WAS NOT THROWING OUT A CODE AT ALL. QUOTED ME $2,600.
Corrective Action:
WHEN I REACH 40-50 MPH MY CAR WILL NOT SHIFT AND IT SOUNDS LIKE I AM RUNNING OVER RIDGES IN THE ROAD. TOOK IT TO DEALERSHIP AND THEY SAID I NEED TO REBUILD MY TRANSMISSION BECAUSE OF THE TORQUE CONVERTER. IT WAS NOT THROWING OUT A CODE AT ALL. QUOTED ME $2,600.
Additional Notes:
WHEN I REACH 40-50 MPH MY CAR WILL NOT SHIFT AND IT SOUNDS LIKE I AM RUNNING OVER RIDGES IN THE ROAD. TOOK IT TO DEALERSHIP AND THEY SAID I NEED TO REBUILD MY TRANSMISSION BECAUSE OF THE TORQUE CONVERTER. IT WAS NOT THROWING OUT A CODE AT ALL. QUOTED ME $2,600.
Mfg Campaign: 11317624
Recall Date: Mar 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING A LOUD WHINING NOISE WAS HEARD WITH THE VEHICLE UNSTABLE POWER CONTROL. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. LINDSAY CHRYSLER DODGE LLC, LOCATED AT (809 MISSOURI AVE, SAINT ROBERT, MO 65584 (573) 336-3000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING A LOUD WHINING NOISE WAS HEARD WITH THE VEHICLE UNSTABLE POWER CONTROL. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. LINDSAY CHRYSLER DODGE LLC, LOCATED AT (809 MISSOURI AVE, SAINT ROBERT, MO 65584 (573) 336-3000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING A LOUD WHINING NOISE WAS HEARD WITH THE VEHICLE UNSTABLE POWER CONTROL. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. LINDSAY CHRYSLER DODGE LLC, LOCATED AT (809 MISSOURI AVE, SAINT ROBERT, MO 65584 (573) 336-3000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Mfg Campaign: 11316988
Recall Date: Mar 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER DOOR FAILED TO OPEN. THE CONTACT MENTIONED THAT THE KEY FOB WAS USED AND ATTEMPTED TO UNLOCK THE REAR DRIVER DOOR MANUALLY FROM THE INSIDE OF THE VEHICLE AND THE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO DAVID CHRYSLER DODGE JEEP RAM (1801 US-202, GLEN MILLS, PA 19342) WHERE IT WAS DIAGNOSED THAT THE MODULE IN THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER DOOR FAILED TO OPEN. THE CONTACT MENTIONED THAT THE KEY FOB WAS USED AND ATTEMPTED TO UNLOCK THE REAR DRIVER DOOR MANUALLY FROM THE INSIDE OF THE VEHICLE AND THE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO DAVID CHRYSLER DODGE JEEP RAM (1801 US-202, GLEN MILLS, PA 19342) WHERE IT WAS DIAGNOSED THAT THE MODULE IN THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER DOOR FAILED TO OPEN. THE CONTACT MENTIONED THAT THE KEY FOB WAS USED AND ATTEMPTED TO UNLOCK THE REAR DRIVER DOOR MANUALLY FROM THE INSIDE OF THE VEHICLE AND THE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO DAVID CHRYSLER DODGE JEEP RAM (1801 US-202, GLEN MILLS, PA 19342) WHERE IT WAS DIAGNOSED THAT THE MODULE IN THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Mfg Campaign: 11316047
Recall Date: Mar 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS UNABLE TO UNLOCK THE DRIVER'S SIDE REAR SLIDING DOOR USING THE KEYFOB. THE CONTACT WAS ALSO UNABLE TO UNLOCK THE SLIDING DOOR MANUALLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS UNABLE TO UNLOCK THE DRIVER'S SIDE REAR SLIDING DOOR USING THE KEYFOB. THE CONTACT WAS ALSO UNABLE TO UNLOCK THE SLIDING DOOR MANUALLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS UNABLE TO UNLOCK THE DRIVER'S SIDE REAR SLIDING DOOR USING THE KEYFOB. THE CONTACT WAS ALSO UNABLE TO UNLOCK THE SLIDING DOOR MANUALLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Mfg Campaign: 11315839
Recall Date: Mar 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS UNABLE TO UNLOCK THE DRIVER'S SIDE REAR SLIDING DOOR USING THE KEYFOB. THE CONTACT WAS ALSO UNABLE TO UNLOCK THE SLIDING DOOR MANUALLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS UNABLE TO UNLOCK THE DRIVER'S SIDE REAR SLIDING DOOR USING THE KEYFOB. THE CONTACT WAS ALSO UNABLE TO UNLOCK THE SLIDING DOOR MANUALLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS UNABLE TO UNLOCK THE DRIVER'S SIDE REAR SLIDING DOOR USING THE KEYFOB. THE CONTACT WAS ALSO UNABLE TO UNLOCK THE SLIDING DOOR MANUALLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Mfg Campaign: 11315839
Recall Date: Mar 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.
Corrective Action:
WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.
Additional Notes:
WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.
Mfg Campaign: 11311629
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.
Corrective Action:
WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.
Additional Notes:
WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.
Mfg Campaign: 11311629
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.
Corrective Action:
WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.
Additional Notes:
WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.
Mfg Campaign: 11311629
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SLIDING DOOR MAKES A LOUD BUZZING NOISE WHEN I UNLOCK ANY OF THE DOORS AS WELL AS WHEN I OPEN THE BACK HATCH. SINCE I DON'T OPEN THE DOORS WHEN THE CAR IS MOVING I DON'T KNOW WHETHER OR NOT IT WOULD MAKE THE NOISE WHEN MOVING BUT IT DOES WHEN I AM NOT MOVING.
Corrective Action:
SLIDING DOOR MAKES A LOUD BUZZING NOISE WHEN I UNLOCK ANY OF THE DOORS AS WELL AS WHEN I OPEN THE BACK HATCH. SINCE I DON'T OPEN THE DOORS WHEN THE CAR IS MOVING I DON'T KNOW WHETHER OR NOT IT WOULD MAKE THE NOISE WHEN MOVING BUT IT DOES WHEN I AM NOT MOVING.
Additional Notes:
SLIDING DOOR MAKES A LOUD BUZZING NOISE WHEN I UNLOCK ANY OF THE DOORS AS WELL AS WHEN I OPEN THE BACK HATCH. SINCE I DON'T OPEN THE DOORS WHEN THE CAR IS MOVING I DON'T KNOW WHETHER OR NOT IT WOULD MAKE THE NOISE WHEN MOVING BUT IT DOES WHEN I AM NOT MOVING.
Mfg Campaign: 11311374
Recall Date: Feb 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
PRIMEWELL VALERA TIRE DOT Y9H3 LEHX 4217 . EXPERIENCED FATAL SEVERE SIDEWALL TEAR (RUPTURE) WHILE DRIVING (FREEWAY) UNDER NORMAL ROAD CONDITIONS. RAPID LOSS OF TIRE PRESSURE 13LBS OR LESS AND INABILITY TO PROPERLY CONTROL AND DRIVE THE VEHICLE. THESE PARTICULAR BRAND OF TIRES WERE MANUFACTURED BY GITI CORPORATION IN INDONESIA IN 2017. MANUFACTURER HAS RECALLED NEARLY 400,000 TIRES OF THIS EXACT BRAND AND MANUFACTURE DATE DUE TO SIDEWALL RUPTURE (SEVERE TEAR) FROM NORMAL USE. I TALKED WITH GITI TECHNICAL SERVICES AND THEY CLAIM THIS TIRE DOT IS NOT ON THEIR RECALL LIST. NO COLLISIONS INVOLVED.
Corrective Action:
PRIMEWELL VALERA TIRE DOT Y9H3 LEHX 4217 . EXPERIENCED FATAL SEVERE SIDEWALL TEAR (RUPTURE) WHILE DRIVING (FREEWAY) UNDER NORMAL ROAD CONDITIONS. RAPID LOSS OF TIRE PRESSURE 13LBS OR LESS AND INABILITY TO PROPERLY CONTROL AND DRIVE THE VEHICLE. THESE PARTICULAR BRAND OF TIRES WERE MANUFACTURED BY GITI CORPORATION IN INDONESIA IN 2017. MANUFACTURER HAS RECALLED NEARLY 400,000 TIRES OF THIS EXACT BRAND AND MANUFACTURE DATE DUE TO SIDEWALL RUPTURE (SEVERE TEAR) FROM NORMAL USE. I TALKED WITH GITI TECHNICAL SERVICES AND THEY CLAIM THIS TIRE DOT IS NOT ON THEIR RECALL LIST. NO COLLISIONS INVOLVED.
Additional Notes:
PRIMEWELL VALERA TIRE DOT Y9H3 LEHX 4217 . EXPERIENCED FATAL SEVERE SIDEWALL TEAR (RUPTURE) WHILE DRIVING (FREEWAY) UNDER NORMAL ROAD CONDITIONS. RAPID LOSS OF TIRE PRESSURE 13LBS OR LESS AND INABILITY TO PROPERLY CONTROL AND DRIVE THE VEHICLE. THESE PARTICULAR BRAND OF TIRES WERE MANUFACTURED BY GITI CORPORATION IN INDONESIA IN 2017. MANUFACTURER HAS RECALLED NEARLY 400,000 TIRES OF THIS EXACT BRAND AND MANUFACTURE DATE DUE TO SIDEWALL RUPTURE (SEVERE TEAR) FROM NORMAL USE. I TALKED WITH GITI TECHNICAL SERVICES AND THEY CLAIM THIS TIRE DOT IS NOT ON THEIR RECALL LIST. NO COLLISIONS INVOLVED.
Mfg Campaign: 11311251
Recall Date: Feb 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE JUMPS WHEN SHIFTING GEARS AND SHUTTERS. IT WILL DOWN SHIFT AND UPSHIFT SUDDENLY AT INAPPROPRIATE TIMES. THIS HAPPENS WHILE THE VEHICLE IS IN MOTION, THROUGHOUT THE ENTIRE GEAR RANGE AND VARYING SPEEDS OF INCREASING, DECREASING OR STEADY SPEEDS. THIS BEGAN AROUND 60,000 MILES ON VEHICLE. IT IS A CONTINUING ISSUE THAT HAS BECOME MORE CONSISTENT AND PROMINENT OVER THE PAST 6 MONTHS.
Corrective Action:
THE VEHICLE JUMPS WHEN SHIFTING GEARS AND SHUTTERS. IT WILL DOWN SHIFT AND UPSHIFT SUDDENLY AT INAPPROPRIATE TIMES. THIS HAPPENS WHILE THE VEHICLE IS IN MOTION, THROUGHOUT THE ENTIRE GEAR RANGE AND VARYING SPEEDS OF INCREASING, DECREASING OR STEADY SPEEDS. THIS BEGAN AROUND 60,000 MILES ON VEHICLE. IT IS A CONTINUING ISSUE THAT HAS BECOME MORE CONSISTENT AND PROMINENT OVER THE PAST 6 MONTHS.
Additional Notes:
THE VEHICLE JUMPS WHEN SHIFTING GEARS AND SHUTTERS. IT WILL DOWN SHIFT AND UPSHIFT SUDDENLY AT INAPPROPRIATE TIMES. THIS HAPPENS WHILE THE VEHICLE IS IN MOTION, THROUGHOUT THE ENTIRE GEAR RANGE AND VARYING SPEEDS OF INCREASING, DECREASING OR STEADY SPEEDS. THIS BEGAN AROUND 60,000 MILES ON VEHICLE. IT IS A CONTINUING ISSUE THAT HAS BECOME MORE CONSISTENT AND PROMINENT OVER THE PAST 6 MONTHS.
Mfg Campaign: 11310873
Recall Date: Feb 23, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE AUTOMATIC SLIDING DOOR NO LONGER LOCKS. IT HAS BEEN TRACED BACK AT AN SMALL HYDRAULIC PIN THAT PUSHES THE LOCK OPEN AND CLOSED. TO FIX THIS PART IT HAS BEEN QUOTED BETWEEN $800-$1000. DUE TO THE FACT, THEY HAVE TO REMOVE THE DOOR COMPLETELY, THEN BREAK THE PANEL AND THE TRIM FROM THE INSIDE TO REACH THE PARTS. NOW WE ARE BEING CHARGED TO REPLACE THE PANEL AND THE EXISTING TRIM. HAVE LOOKED INTO THIS AND OTHERS ARE EXPERIENCING SAME / SIMILAR ISSUES. ALL OTHER DOORS LOCK, BUT WHEN LOCKED THE SLIDING DOOR CAN BE OPENED BY ANYONE.
Corrective Action:
THE AUTOMATIC SLIDING DOOR NO LONGER LOCKS. IT HAS BEEN TRACED BACK AT AN SMALL HYDRAULIC PIN THAT PUSHES THE LOCK OPEN AND CLOSED. TO FIX THIS PART IT HAS BEEN QUOTED BETWEEN $800-$1000. DUE TO THE FACT, THEY HAVE TO REMOVE THE DOOR COMPLETELY, THEN BREAK THE PANEL AND THE TRIM FROM THE INSIDE TO REACH THE PARTS. NOW WE ARE BEING CHARGED TO REPLACE THE PANEL AND THE EXISTING TRIM. HAVE LOOKED INTO THIS AND OTHERS ARE EXPERIENCING SAME / SIMILAR ISSUES. ALL OTHER DOORS LOCK, BUT WHEN LOCKED THE SLIDING DOOR CAN BE OPENED BY ANYONE.
Additional Notes:
THE AUTOMATIC SLIDING DOOR NO LONGER LOCKS. IT HAS BEEN TRACED BACK AT AN SMALL HYDRAULIC PIN THAT PUSHES THE LOCK OPEN AND CLOSED. TO FIX THIS PART IT HAS BEEN QUOTED BETWEEN $800-$1000. DUE TO THE FACT, THEY HAVE TO REMOVE THE DOOR COMPLETELY, THEN BREAK THE PANEL AND THE TRIM FROM THE INSIDE TO REACH THE PARTS. NOW WE ARE BEING CHARGED TO REPLACE THE PANEL AND THE EXISTING TRIM. HAVE LOOKED INTO THIS AND OTHERS ARE EXPERIENCING SAME / SIMILAR ISSUES. ALL OTHER DOORS LOCK, BUT WHEN LOCKED THE SLIDING DOOR CAN BE OPENED BY ANYONE.
Mfg Campaign: 11310578
Recall Date: Feb 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SLIDING DOOR WILL NOT OPEN EVEN MANUALLY. LOOKED ONLINE AND MANY OTHERS WITH SAME ISSUE. ALL OTHER DOORS UNLOCK BUT THE PASSENGER SIDE SLIDING DOOR WILL NOT.
Corrective Action:
SLIDING DOOR WILL NOT OPEN EVEN MANUALLY. LOOKED ONLINE AND MANY OTHERS WITH SAME ISSUE. ALL OTHER DOORS UNLOCK BUT THE PASSENGER SIDE SLIDING DOOR WILL NOT.
Additional Notes:
SLIDING DOOR WILL NOT OPEN EVEN MANUALLY. LOOKED ONLINE AND MANY OTHERS WITH SAME ISSUE. ALL OTHER DOORS UNLOCK BUT THE PASSENGER SIDE SLIDING DOOR WILL NOT.
Mfg Campaign: 11310383
Recall Date: Feb 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, A KNOCKING SOUND WAS EMITTED FROM THE ENGINE. UPON INSPECTION IT WAS DISCOVERED THAT THE ENGINE CAMSHAFT ROCKER ARM WAS DEFECTIVE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, A KNOCKING SOUND WAS EMITTED FROM THE ENGINE. UPON INSPECTION IT WAS DISCOVERED THAT THE ENGINE CAMSHAFT ROCKER ARM WAS DEFECTIVE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, A KNOCKING SOUND WAS EMITTED FROM THE ENGINE. UPON INSPECTION IT WAS DISCOVERED THAT THE ENGINE CAMSHAFT ROCKER ARM WAS DEFECTIVE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Mfg Campaign: 11309854
Recall Date: Feb 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING MY VAN AND STARTED TO FEEL IT SHIMMYING. I PULLED INTO A PARKING LOT AND THE CHECK ENGINE LIGHT CAME ON. THE VAN IDLED ROUGH, SO I TOOK IT TO MY LOCAL CHRYSLER DEALERSHIP. THEY SAID THAT THE CODE READ AS A MISFIRE ON CYLINDER 4. THEY CHECKED MY SPARK PLUGS AND COILS AND DID SOME SWITCHING AROUND. THE ENGINE LIGHT WENT OFF. THAT NIGHT, I WAS DRIVING AND THE ENGINE LIGHT CAME ON AGAIN. THE VAN STARTED SHIMMYING HARD, AND I HAD TO DRIVE VERY CAREFULLY, AS MY RPM'S DROPPED TO 500 THE WHOLE DRIVE HOME. THE NEXT MORNING I BROUGHT IT BACK TO THE DEALERSHIP, AND THEY LOOKED AT IT AGAIN TO SEE WHAT THE ISSUE WAS, AND IT ENDED UP BEING A BAD CYLINDER HEAD. IT MAY BE A WEEK OR SO BEFORE THEY CAN GET THE PART IN AS IT IS ON NATIONAL BACKORDER.
Corrective Action:
I WAS DRIVING MY VAN AND STARTED TO FEEL IT SHIMMYING. I PULLED INTO A PARKING LOT AND THE CHECK ENGINE LIGHT CAME ON. THE VAN IDLED ROUGH, SO I TOOK IT TO MY LOCAL CHRYSLER DEALERSHIP. THEY SAID THAT THE CODE READ AS A MISFIRE ON CYLINDER 4. THEY CHECKED MY SPARK PLUGS AND COILS AND DID SOME SWITCHING AROUND. THE ENGINE LIGHT WENT OFF. THAT NIGHT, I WAS DRIVING AND THE ENGINE LIGHT CAME ON AGAIN. THE VAN STARTED SHIMMYING HARD, AND I HAD TO DRIVE VERY CAREFULLY, AS MY RPM'S DROPPED TO 500 THE WHOLE DRIVE HOME. THE NEXT MORNING I BROUGHT IT BACK TO THE DEALERSHIP, AND THEY LOOKED AT IT AGAIN TO SEE WHAT THE ISSUE WAS, AND IT ENDED UP BEING A BAD CYLINDER HEAD. IT MAY BE A WEEK OR SO BEFORE THEY CAN GET THE PART IN AS IT IS ON NATIONAL BACKORDER.
Additional Notes:
I WAS DRIVING MY VAN AND STARTED TO FEEL IT SHIMMYING. I PULLED INTO A PARKING LOT AND THE CHECK ENGINE LIGHT CAME ON. THE VAN IDLED ROUGH, SO I TOOK IT TO MY LOCAL CHRYSLER DEALERSHIP. THEY SAID THAT THE CODE READ AS A MISFIRE ON CYLINDER 4. THEY CHECKED MY SPARK PLUGS AND COILS AND DID SOME SWITCHING AROUND. THE ENGINE LIGHT WENT OFF. THAT NIGHT, I WAS DRIVING AND THE ENGINE LIGHT CAME ON AGAIN. THE VAN STARTED SHIMMYING HARD, AND I HAD TO DRIVE VERY CAREFULLY, AS MY RPM'S DROPPED TO 500 THE WHOLE DRIVE HOME. THE NEXT MORNING I BROUGHT IT BACK TO THE DEALERSHIP, AND THEY LOOKED AT IT AGAIN TO SEE WHAT THE ISSUE WAS, AND IT ENDED UP BEING A BAD CYLINDER HEAD. IT MAY BE A WEEK OR SO BEFORE THEY CAN GET THE PART IN AS IT IS ON NATIONAL BACKORDER.
Mfg Campaign: 11309107
Recall Date: Feb 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TOWED TO STATION CHRYSLER JEEP OF MANSFIELD LOCATED AT (91 CHAUNCY ST, MANSFIELD, MA 02048) WHER IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TOWED TO STATION CHRYSLER JEEP OF MANSFIELD LOCATED AT (91 CHAUNCY ST, MANSFIELD, MA 02048) WHER IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TOWED TO STATION CHRYSLER JEEP OF MANSFIELD LOCATED AT (91 CHAUNCY ST, MANSFIELD, MA 02048) WHER IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
Mfg Campaign: 11308780
Recall Date: Feb 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SLIDING DOORS STARTED BUZZING, DAYS LATER THE DOOR WAS IN THE LOCKED POSITION AND WOULD NOT OPEN WITH MY CHILDREN INSIDE AFTER I HAD RETURNED FROM THE STORE. I HAD TO ROLE THE WINDOW DOWN TO GET THEM OUT. WHAT IF THAT HAPPENED DURING AN EMERGENCY? FAULTY DOOR ACTUATORS ARE A SAFETY HAZARD. THE CORRECT ACTION SHOULD BE TAKEN TO FIX THIS PROBLEM BEFORE SOMETHING PREVENTABLE HAPPENS.
Corrective Action:
SLIDING DOORS STARTED BUZZING, DAYS LATER THE DOOR WAS IN THE LOCKED POSITION AND WOULD NOT OPEN WITH MY CHILDREN INSIDE AFTER I HAD RETURNED FROM THE STORE. I HAD TO ROLE THE WINDOW DOWN TO GET THEM OUT. WHAT IF THAT HAPPENED DURING AN EMERGENCY? FAULTY DOOR ACTUATORS ARE A SAFETY HAZARD. THE CORRECT ACTION SHOULD BE TAKEN TO FIX THIS PROBLEM BEFORE SOMETHING PREVENTABLE HAPPENS.
Additional Notes:
SLIDING DOORS STARTED BUZZING, DAYS LATER THE DOOR WAS IN THE LOCKED POSITION AND WOULD NOT OPEN WITH MY CHILDREN INSIDE AFTER I HAD RETURNED FROM THE STORE. I HAD TO ROLE THE WINDOW DOWN TO GET THEM OUT. WHAT IF THAT HAPPENED DURING AN EMERGENCY? FAULTY DOOR ACTUATORS ARE A SAFETY HAZARD. THE CORRECT ACTION SHOULD BE TAKEN TO FIX THIS PROBLEM BEFORE SOMETHING PREVENTABLE HAPPENS.
Mfg Campaign: 11307949
Recall Date: Feb 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR DRIVERS SIDE AND PASSENGERS SIDE DOORS INTERMITTENTLY REMAIN LOCKED AND WILL NOT OPEN OR UNLOCK CAUSING CONCERN FOR THE SAFETY OF THE PASSENGERS INSIDE. ALSO INTERMITTENTLY REMAINS UNLOCKED WHICH COULD BE ANOTHER SAFETY AND SECURITY ISSUE. ENGINE ALSO STUTTERS AT LOW SPEEDS. I HAVE ALREADY HAD THIS REPAIRED BY A LOCAL DEALERSHIP ONLY TO HAVE THE SAME PROBLEM A FEW WEEKS LATER.
Corrective Action:
REAR DRIVERS SIDE AND PASSENGERS SIDE DOORS INTERMITTENTLY REMAIN LOCKED AND WILL NOT OPEN OR UNLOCK CAUSING CONCERN FOR THE SAFETY OF THE PASSENGERS INSIDE. ALSO INTERMITTENTLY REMAINS UNLOCKED WHICH COULD BE ANOTHER SAFETY AND SECURITY ISSUE. ENGINE ALSO STUTTERS AT LOW SPEEDS. I HAVE ALREADY HAD THIS REPAIRED BY A LOCAL DEALERSHIP ONLY TO HAVE THE SAME PROBLEM A FEW WEEKS LATER.
Additional Notes:
REAR DRIVERS SIDE AND PASSENGERS SIDE DOORS INTERMITTENTLY REMAIN LOCKED AND WILL NOT OPEN OR UNLOCK CAUSING CONCERN FOR THE SAFETY OF THE PASSENGERS INSIDE. ALSO INTERMITTENTLY REMAINS UNLOCKED WHICH COULD BE ANOTHER SAFETY AND SECURITY ISSUE. ENGINE ALSO STUTTERS AT LOW SPEEDS. I HAVE ALREADY HAD THIS REPAIRED BY A LOCAL DEALERSHIP ONLY TO HAVE THE SAME PROBLEM A FEW WEEKS LATER.
Mfg Campaign: 11307175
Recall Date: Feb 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
REAR DRIVERS SIDE AND PASSENGERS SIDE DOORS INTERMITTENTLY REMAIN LOCKED AND WILL NOT OPEN OR UNLOCK CAUSING CONCERN FOR THE SAFETY OF THE PASSENGERS INSIDE. ALSO INTERMITTENTLY REMAINS UNLOCKED WHICH COULD BE ANOTHER SAFETY AND SECURITY ISSUE. ENGINE ALSO STUTTERS AT LOW SPEEDS. I HAVE ALREADY HAD THIS REPAIRED BY A LOCAL DEALERSHIP ONLY TO HAVE THE SAME PROBLEM A FEW WEEKS LATER.
Corrective Action:
REAR DRIVERS SIDE AND PASSENGERS SIDE DOORS INTERMITTENTLY REMAIN LOCKED AND WILL NOT OPEN OR UNLOCK CAUSING CONCERN FOR THE SAFETY OF THE PASSENGERS INSIDE. ALSO INTERMITTENTLY REMAINS UNLOCKED WHICH COULD BE ANOTHER SAFETY AND SECURITY ISSUE. ENGINE ALSO STUTTERS AT LOW SPEEDS. I HAVE ALREADY HAD THIS REPAIRED BY A LOCAL DEALERSHIP ONLY TO HAVE THE SAME PROBLEM A FEW WEEKS LATER.
Additional Notes:
REAR DRIVERS SIDE AND PASSENGERS SIDE DOORS INTERMITTENTLY REMAIN LOCKED AND WILL NOT OPEN OR UNLOCK CAUSING CONCERN FOR THE SAFETY OF THE PASSENGERS INSIDE. ALSO INTERMITTENTLY REMAINS UNLOCKED WHICH COULD BE ANOTHER SAFETY AND SECURITY ISSUE. ENGINE ALSO STUTTERS AT LOW SPEEDS. I HAVE ALREADY HAD THIS REPAIRED BY A LOCAL DEALERSHIP ONLY TO HAVE THE SAME PROBLEM A FEW WEEKS LATER.
Mfg Campaign: 11307175
Recall Date: Feb 5, 2020
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