Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Consumer Complaints
110 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My trouble is with my 2018 Dodge Challenger. The UConnect system is delaminating and the entire system is malfunctioning. I have taken the vehicle to my local Dodge dealer and showed them the issue, and they agree there is an issue. The safety issue is that the screen display system goes into what is called "ghost touching" where random buttons on the display are acting as if someone is pushing them but no one is touching anything. While backing up, the screen goes haywire, when trying to control anything electronic, the system goes haywire. Safety issue of distraction trying to find certain when in "ghost mode" The vehicle has been inspected by my local Dodge dealer, and agree there is an issue, but refuse to fix it without me paying $1,500. No prior issues electrically prior to the delamination issue. The first time is saw an issue was june 0f 2024.
Corrective Action:
My trouble is with my 2018 Dodge Challenger. The UConnect system is delaminating and the entire system is malfunctioning. I have taken the vehicle to my local Dodge dealer and showed them the issue, and they agree there is an issue. The safety issue is that the screen display system goes into what is called "ghost touching" where random buttons on the display are acting as if someone is pushing them but no one is touching anything. While backing up, the screen goes haywire, when trying to control anything electronic, the system goes haywire. Safety issue of distraction trying to find certain when in "ghost mode" The vehicle has been inspected by my local Dodge dealer, and agree there is an issue, but refuse to fix it without me paying $1,500. No prior issues electrically prior to the delamination issue. The first time is saw an issue was june 0f 2024.
Additional Notes:
My trouble is with my 2018 Dodge Challenger. The UConnect system is delaminating and the entire system is malfunctioning. I have taken the vehicle to my local Dodge dealer and showed them the issue, and they agree there is an issue. The safety issue is that the screen display system goes into what is called "ghost touching" where random buttons on the display are acting as if someone is pushing them but no one is touching anything. While backing up, the screen goes haywire, when trying to control anything electronic, the system goes haywire. Safety issue of distraction trying to find certain when in "ghost mode" The vehicle has been inspected by my local Dodge dealer, and agree there is an issue, but refuse to fix it without me paying $1,500. No prior issues electrically prior to the delamination issue. The first time is saw an issue was june 0f 2024.
Mfg Campaign: 11669404
Recall Date: Jun 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
No power then open the trunk and the power comes back on!! Dash lights blink out and radio then window goes up and down! Will leave u stranded
Corrective Action:
No power then open the trunk and the power comes back on!! Dash lights blink out and radio then window goes up and down! Will leave u stranded
Additional Notes:
No power then open the trunk and the power comes back on!! Dash lights blink out and radio then window goes up and down! Will leave u stranded
Mfg Campaign: 11661550
Recall Date: May 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
No power then open the trunk and the power comes back on!! Dash lights blink out and radio then window goes up and down! Will leave u stranded
Corrective Action:
No power then open the trunk and the power comes back on!! Dash lights blink out and radio then window goes up and down! Will leave u stranded
Additional Notes:
No power then open the trunk and the power comes back on!! Dash lights blink out and radio then window goes up and down! Will leave u stranded
Mfg Campaign: 11661550
Recall Date: May 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
No power then open the trunk and the power comes back on!! Dash lights blink out and radio then window goes up and down! Will leave u stranded
Corrective Action:
No power then open the trunk and the power comes back on!! Dash lights blink out and radio then window goes up and down! Will leave u stranded
Additional Notes:
No power then open the trunk and the power comes back on!! Dash lights blink out and radio then window goes up and down! Will leave u stranded
Mfg Campaign: 11661550
Recall Date: May 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had an issue like the 30 other complaints on here with my window going up and down and faulty switch!!! Went to dodge and the lady stated no open recalls on the vehicle so I was probably looking at $2500 to fix . How is dodge not being held accountable for this and being liable to create a recall!!! I’m driving and the window started opening and shutting in the middle of a hurricane and I almost crashed, hit a divider & swirled ! Had to pull over and wait 1 hour for it to stop!!! PLEASE HELP before someone seriously is injured by this window faulty switch mechanism distracting apparently since 2011
Corrective Action:
I have had an issue like the 30 other complaints on here with my window going up and down and faulty switch!!! Went to dodge and the lady stated no open recalls on the vehicle so I was probably looking at $2500 to fix . How is dodge not being held accountable for this and being liable to create a recall!!! I’m driving and the window started opening and shutting in the middle of a hurricane and I almost crashed, hit a divider & swirled ! Had to pull over and wait 1 hour for it to stop!!! PLEASE HELP before someone seriously is injured by this window faulty switch mechanism distracting apparently since 2011
Additional Notes:
I have had an issue like the 30 other complaints on here with my window going up and down and faulty switch!!! Went to dodge and the lady stated no open recalls on the vehicle so I was probably looking at $2500 to fix . How is dodge not being held accountable for this and being liable to create a recall!!! I’m driving and the window started opening and shutting in the middle of a hurricane and I almost crashed, hit a divider & swirled ! Had to pull over and wait 1 hour for it to stop!!! PLEASE HELP before someone seriously is injured by this window faulty switch mechanism distracting apparently since 2011
Mfg Campaign: 11610678
Recall Date: Aug 25, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Control of the car electric safety equipment is compromised by the Uconnect system - delaminating of touch screen. This seems like a know issue and the faulty screen should be recalled.
Corrective Action:
Control of the car electric safety equipment is compromised by the Uconnect system - delaminating of touch screen. This seems like a know issue and the faulty screen should be recalled.
Additional Notes:
Control of the car electric safety equipment is compromised by the Uconnect system - delaminating of touch screen. This seems like a know issue and the faulty screen should be recalled.
Mfg Campaign: 11609945
Recall Date: Aug 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The infotainment system is delaminating causing the system to start to dial random numbers with the ability for it to call 911 and hit the SOS button. This is a known issue with the Uconnect 8.4" system. It's an ongoing issue that they refuse to recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The infotainment system is delaminating causing the system to start to dial random numbers with the ability for it to call 911 and hit the SOS button. This is a known issue with the Uconnect 8.4" system. It's an ongoing issue that they refuse to recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The infotainment system is delaminating causing the system to start to dial random numbers with the ability for it to call 911 and hit the SOS button. This is a known issue with the Uconnect 8.4" system. It's an ongoing issue that they refuse to recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11602787
Recall Date: Jul 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Since the day of delivery, the 2018 Dodge Challenger I purchased from Carvana has been non-operational due to a dead battery and significant engine problems. Despite multiple attempts to start the vehicle, it required towing to the dealer for repairs. Additionally, the car was delivered with illegally dark tint on all windows, including the front windshield, which is not compliant with California state regulations. These issues have rendered the vehicle unusable and have not been adequately addressed, posing safety and compliance concerns
Corrective Action:
Since the day of delivery, the 2018 Dodge Challenger I purchased from Carvana has been non-operational due to a dead battery and significant engine problems. Despite multiple attempts to start the vehicle, it required towing to the dealer for repairs. Additionally, the car was delivered with illegally dark tint on all windows, including the front windshield, which is not compliant with California state regulations. These issues have rendered the vehicle unusable and have not been adequately addressed, posing safety and compliance concerns
Additional Notes:
Since the day of delivery, the 2018 Dodge Challenger I purchased from Carvana has been non-operational due to a dead battery and significant engine problems. Despite multiple attempts to start the vehicle, it required towing to the dealer for repairs. Additionally, the car was delivered with illegally dark tint on all windows, including the front windshield, which is not compliant with California state regulations. These issues have rendered the vehicle unusable and have not been adequately addressed, posing safety and compliance concerns
Mfg Campaign: 11601550
Recall Date: Jul 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Since the day of delivery, the 2018 Dodge Challenger I purchased from Carvana has been non-operational due to a dead battery and significant engine problems. Despite multiple attempts to start the vehicle, it required towing to the dealer for repairs. Additionally, the car was delivered with illegally dark tint on all windows, including the front windshield, which is not compliant with California state regulations. These issues have rendered the vehicle unusable and have not been adequately addressed, posing safety and compliance concerns
Corrective Action:
Since the day of delivery, the 2018 Dodge Challenger I purchased from Carvana has been non-operational due to a dead battery and significant engine problems. Despite multiple attempts to start the vehicle, it required towing to the dealer for repairs. Additionally, the car was delivered with illegally dark tint on all windows, including the front windshield, which is not compliant with California state regulations. These issues have rendered the vehicle unusable and have not been adequately addressed, posing safety and compliance concerns
Additional Notes:
Since the day of delivery, the 2018 Dodge Challenger I purchased from Carvana has been non-operational due to a dead battery and significant engine problems. Despite multiple attempts to start the vehicle, it required towing to the dealer for repairs. Additionally, the car was delivered with illegally dark tint on all windows, including the front windshield, which is not compliant with California state regulations. These issues have rendered the vehicle unusable and have not been adequately addressed, posing safety and compliance concerns
Mfg Campaign: 11601550
Recall Date: Jul 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Since the day of delivery, the 2018 Dodge Challenger I purchased from Carvana has been non-operational due to a dead battery and significant engine problems. Despite multiple attempts to start the vehicle, it required towing to the dealer for repairs. Additionally, the car was delivered with illegally dark tint on all windows, including the front windshield, which is not compliant with California state regulations. These issues have rendered the vehicle unusable and have not been adequately addressed, posing safety and compliance concerns
Corrective Action:
Since the day of delivery, the 2018 Dodge Challenger I purchased from Carvana has been non-operational due to a dead battery and significant engine problems. Despite multiple attempts to start the vehicle, it required towing to the dealer for repairs. Additionally, the car was delivered with illegally dark tint on all windows, including the front windshield, which is not compliant with California state regulations. These issues have rendered the vehicle unusable and have not been adequately addressed, posing safety and compliance concerns
Additional Notes:
Since the day of delivery, the 2018 Dodge Challenger I purchased from Carvana has been non-operational due to a dead battery and significant engine problems. Despite multiple attempts to start the vehicle, it required towing to the dealer for repairs. Additionally, the car was delivered with illegally dark tint on all windows, including the front windshield, which is not compliant with California state regulations. These issues have rendered the vehicle unusable and have not been adequately addressed, posing safety and compliance concerns
Mfg Campaign: 11601550
Recall Date: Jul 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear backup camera will sometimes either be distorted or have a black screen while in reverse. This is a safety hazard as dodge challengers have large blind spots and makes it difficult to see when backing up without the rear camera. This has almost caused me to hit another car and pedestrians as it's hard to see them due to the blind spots and not having the assistance of the camera. While driving in the rain, the front windshield will have streaks across the whole window, making it very difficult to see while driving in the rain. Windshield wipers have been replaced several times but issue continues to happen. The breaks will shake when breaking. This causes the car to not want to break at times. I have brought my car back to the dealership on several different occasions for this issue and all they have done is resurfaced the rotors and have changed the break pads and told me that there is nothing else they can do and to break more aggressively as there is a film on the rotors causing the car to shake when breaking.
Corrective Action:
Rear backup camera will sometimes either be distorted or have a black screen while in reverse. This is a safety hazard as dodge challengers have large blind spots and makes it difficult to see when backing up without the rear camera. This has almost caused me to hit another car and pedestrians as it's hard to see them due to the blind spots and not having the assistance of the camera. While driving in the rain, the front windshield will have streaks across the whole window, making it very difficult to see while driving in the rain. Windshield wipers have been replaced several times but issue continues to happen. The breaks will shake when breaking. This causes the car to not want to break at times. I have brought my car back to the dealership on several different occasions for this issue and all they have done is resurfaced the rotors and have changed the break pads and told me that there is nothing else they can do and to break more aggressively as there is a film on the rotors causing the car to shake when breaking.
Additional Notes:
Rear backup camera will sometimes either be distorted or have a black screen while in reverse. This is a safety hazard as dodge challengers have large blind spots and makes it difficult to see when backing up without the rear camera. This has almost caused me to hit another car and pedestrians as it's hard to see them due to the blind spots and not having the assistance of the camera. While driving in the rain, the front windshield will have streaks across the whole window, making it very difficult to see while driving in the rain. Windshield wipers have been replaced several times but issue continues to happen. The breaks will shake when breaking. This causes the car to not want to break at times. I have brought my car back to the dealership on several different occasions for this issue and all they have done is resurfaced the rotors and have changed the break pads and told me that there is nothing else they can do and to break more aggressively as there is a film on the rotors causing the car to shake when breaking.
Mfg Campaign: 11595295
Recall Date: Jun 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear backup camera will sometimes either be distorted or have a black screen while in reverse. This is a safety hazard as dodge challengers have large blind spots and makes it difficult to see when backing up without the rear camera. This has almost caused me to hit another car and pedestrians as it's hard to see them due to the blind spots and not having the assistance of the camera. While driving in the rain, the front windshield will have streaks across the whole window, making it very difficult to see while driving in the rain. Windshield wipers have been replaced several times but issue continues to happen. The breaks will shake when breaking. This causes the car to not want to break at times. I have brought my car back to the dealership on several different occasions for this issue and all they have done is resurfaced the rotors and have changed the break pads and told me that there is nothing else they can do and to break more aggressively as there is a film on the rotors causing the car to shake when breaking.
Corrective Action:
Rear backup camera will sometimes either be distorted or have a black screen while in reverse. This is a safety hazard as dodge challengers have large blind spots and makes it difficult to see when backing up without the rear camera. This has almost caused me to hit another car and pedestrians as it's hard to see them due to the blind spots and not having the assistance of the camera. While driving in the rain, the front windshield will have streaks across the whole window, making it very difficult to see while driving in the rain. Windshield wipers have been replaced several times but issue continues to happen. The breaks will shake when breaking. This causes the car to not want to break at times. I have brought my car back to the dealership on several different occasions for this issue and all they have done is resurfaced the rotors and have changed the break pads and told me that there is nothing else they can do and to break more aggressively as there is a film on the rotors causing the car to shake when breaking.
Additional Notes:
Rear backup camera will sometimes either be distorted or have a black screen while in reverse. This is a safety hazard as dodge challengers have large blind spots and makes it difficult to see when backing up without the rear camera. This has almost caused me to hit another car and pedestrians as it's hard to see them due to the blind spots and not having the assistance of the camera. While driving in the rain, the front windshield will have streaks across the whole window, making it very difficult to see while driving in the rain. Windshield wipers have been replaced several times but issue continues to happen. The breaks will shake when breaking. This causes the car to not want to break at times. I have brought my car back to the dealership on several different occasions for this issue and all they have done is resurfaced the rotors and have changed the break pads and told me that there is nothing else they can do and to break more aggressively as there is a film on the rotors causing the car to shake when breaking.
Mfg Campaign: 11595295
Recall Date: Jun 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear backup camera will sometimes either be distorted or have a black screen while in reverse. This is a safety hazard as dodge challengers have large blind spots and makes it difficult to see when backing up without the rear camera. This has almost caused me to hit another car and pedestrians as it's hard to see them due to the blind spots and not having the assistance of the camera. While driving in the rain, the front windshield will have streaks across the whole window, making it very difficult to see while driving in the rain. Windshield wipers have been replaced several times but issue continues to happen. The breaks will shake when breaking. This causes the car to not want to break at times. I have brought my car back to the dealership on several different occasions for this issue and all they have done is resurfaced the rotors and have changed the break pads and told me that there is nothing else they can do and to break more aggressively as there is a film on the rotors causing the car to shake when breaking.
Corrective Action:
Rear backup camera will sometimes either be distorted or have a black screen while in reverse. This is a safety hazard as dodge challengers have large blind spots and makes it difficult to see when backing up without the rear camera. This has almost caused me to hit another car and pedestrians as it's hard to see them due to the blind spots and not having the assistance of the camera. While driving in the rain, the front windshield will have streaks across the whole window, making it very difficult to see while driving in the rain. Windshield wipers have been replaced several times but issue continues to happen. The breaks will shake when breaking. This causes the car to not want to break at times. I have brought my car back to the dealership on several different occasions for this issue and all they have done is resurfaced the rotors and have changed the break pads and told me that there is nothing else they can do and to break more aggressively as there is a film on the rotors causing the car to shake when breaking.
Additional Notes:
Rear backup camera will sometimes either be distorted or have a black screen while in reverse. This is a safety hazard as dodge challengers have large blind spots and makes it difficult to see when backing up without the rear camera. This has almost caused me to hit another car and pedestrians as it's hard to see them due to the blind spots and not having the assistance of the camera. While driving in the rain, the front windshield will have streaks across the whole window, making it very difficult to see while driving in the rain. Windshield wipers have been replaced several times but issue continues to happen. The breaks will shake when breaking. This causes the car to not want to break at times. I have brought my car back to the dealership on several different occasions for this issue and all they have done is resurfaced the rotors and have changed the break pads and told me that there is nothing else they can do and to break more aggressively as there is a film on the rotors causing the car to shake when breaking.
Mfg Campaign: 11595295
Recall Date: Jun 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UConnect LCD Control Screen is completely on the fritz due to adhesive de-lamination. The screen will frequently and randomly ‘ghost touch’ itself to turn the heat all the way up, turn the media volume all the way up, call contacts, adjust the clock, switch screens, etc while I’m driving. It is available for inspection upon request. Car has become a danger to drive as a result. Having to constantly fumble with the screen to not be roasted by the heat or have my eardrums blown out by max volume media while driving is significantly more distracting and dangerous than being on the phone while driving. It isn’t something that happens once or twice on a drive, it will touch the screen ~30 times a minute. This is a well known problem with UConnect systems in jeeps and dodges. You can look it up online or speak candidly with any dodge dealer. When I called dealers in my area directly they said this is a problem they see everyday. Vehicle is being taken to be inspected 6 days after reporting this event to UConnect and dodge as that is the earliest appointment they could get me at an approved service center. Absolutely 0 warning this would happen and no functional way to turn off the screen in the meantime. If you try to turn it off, when it senses it touched itself it just turns right back on. I’m being required to pay $300 out of pocket + costs for a rental to get the diagnosis.
Corrective Action:
UConnect LCD Control Screen is completely on the fritz due to adhesive de-lamination. The screen will frequently and randomly ‘ghost touch’ itself to turn the heat all the way up, turn the media volume all the way up, call contacts, adjust the clock, switch screens, etc while I’m driving. It is available for inspection upon request. Car has become a danger to drive as a result. Having to constantly fumble with the screen to not be roasted by the heat or have my eardrums blown out by max volume media while driving is significantly more distracting and dangerous than being on the phone while driving. It isn’t something that happens once or twice on a drive, it will touch the screen ~30 times a minute. This is a well known problem with UConnect systems in jeeps and dodges. You can look it up online or speak candidly with any dodge dealer. When I called dealers in my area directly they said this is a problem they see everyday. Vehicle is being taken to be inspected 6 days after reporting this event to UConnect and dodge as that is the earliest appointment they could get me at an approved service center. Absolutely 0 warning this would happen and no functional way to turn off the screen in the meantime. If you try to turn it off, when it senses it touched itself it just turns right back on. I’m being required to pay $300 out of pocket + costs for a rental to get the diagnosis.
Additional Notes:
UConnect LCD Control Screen is completely on the fritz due to adhesive de-lamination. The screen will frequently and randomly ‘ghost touch’ itself to turn the heat all the way up, turn the media volume all the way up, call contacts, adjust the clock, switch screens, etc while I’m driving. It is available for inspection upon request. Car has become a danger to drive as a result. Having to constantly fumble with the screen to not be roasted by the heat or have my eardrums blown out by max volume media while driving is significantly more distracting and dangerous than being on the phone while driving. It isn’t something that happens once or twice on a drive, it will touch the screen ~30 times a minute. This is a well known problem with UConnect systems in jeeps and dodges. You can look it up online or speak candidly with any dodge dealer. When I called dealers in my area directly they said this is a problem they see everyday. Vehicle is being taken to be inspected 6 days after reporting this event to UConnect and dodge as that is the earliest appointment they could get me at an approved service center. Absolutely 0 warning this would happen and no functional way to turn off the screen in the meantime. If you try to turn it off, when it senses it touched itself it just turns right back on. I’m being required to pay $300 out of pocket + costs for a rental to get the diagnosis.
Mfg Campaign: 11586790
Recall Date: May 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The infotainment controlls/stereo malfunctions constantly- it has turned the stereo on/off disconnected navigation, turned on or off heat/air conditioning as well as tried to activate sos dial 911- causes a constant distraction to attempt to correct the issue-
Corrective Action:
The infotainment controlls/stereo malfunctions constantly- it has turned the stereo on/off disconnected navigation, turned on or off heat/air conditioning as well as tried to activate sos dial 911- causes a constant distraction to attempt to correct the issue-
Additional Notes:
The infotainment controlls/stereo malfunctions constantly- it has turned the stereo on/off disconnected navigation, turned on or off heat/air conditioning as well as tried to activate sos dial 911- causes a constant distraction to attempt to correct the issue-
Mfg Campaign: 11565439
Recall Date: Jan 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Potential Consequences:
The contact owns a 2018 Dodge Challenger. The contact stated while driving at approximately 30 MPH, the center master display screen started to randomly switch from function to function, and unintendedly started a telephone call. The contact became aware that a bubble had appeared in the center of the screen and was growing larger. The contact stated that the screen had started to delaminate. The contact stated that the failure of the control screen was intermittent at first but had become constant. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to a delamination of the control screen. The manufacturer was informed of the failure. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2018 Dodge Challenger. The contact stated while driving at approximately 30 MPH, the center master display screen started to randomly switch from function to function, and unintendedly started a telephone call. The contact became aware that a bubble had appeared in the center of the screen and was growing larger. The contact stated that the screen had started to delaminate. The contact stated that the failure of the control screen was intermittent at first but had become constant. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to a delamination of the control screen. The manufacturer was informed of the failure. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2018 Dodge Challenger. The contact stated while driving at approximately 30 MPH, the center master display screen started to randomly switch from function to function, and unintendedly started a telephone call. The contact became aware that a bubble had appeared in the center of the screen and was growing larger. The contact stated that the screen had started to delaminate. The contact stated that the failure of the control screen was intermittent at first but had become constant. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to a delamination of the control screen. The manufacturer was informed of the failure. The failure mileage was approximately 48,000.
Mfg Campaign: 11561160
Recall Date: Dec 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The adhesive that binds the digitizer to the LCD display will melt and causes thr infotainment system to press buttons by itself at random whenever it is on. Mine has tried to contact emergency services (911) while I'm driving. It is incredibly distracting while I'm driving. A known issue with 8.4 inch Uconnect screens made in 2017 through 2021.
Corrective Action:
The adhesive that binds the digitizer to the LCD display will melt and causes thr infotainment system to press buttons by itself at random whenever it is on. Mine has tried to contact emergency services (911) while I'm driving. It is incredibly distracting while I'm driving. A known issue with 8.4 inch Uconnect screens made in 2017 through 2021.
Additional Notes:
The adhesive that binds the digitizer to the LCD display will melt and causes thr infotainment system to press buttons by itself at random whenever it is on. Mine has tried to contact emergency services (911) while I'm driving. It is incredibly distracting while I'm driving. A known issue with 8.4 inch Uconnect screens made in 2017 through 2021.
Mfg Campaign: 11551268
Recall Date: Oct 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Uconnect Infosystem 8.4 display with navigation system has become defective. Because of this defect the system takes control of the infosystem switching between screens and options and as it gets worse it could possibly get into the power modes and other engine controls by itself without the driver knowing along with taking control of heating, cooling, lights and other safety features on the car itself without the driver knowing. Besides being annoying this is a huge safety concern that they are well aware of as there is extensive back ordering of replacement systems. In the dealership I go to they have 24 replacement units on back order. At roughly $1,800 per unit the company won't take responsibility for this defect.
Corrective Action:
The Uconnect Infosystem 8.4 display with navigation system has become defective. Because of this defect the system takes control of the infosystem switching between screens and options and as it gets worse it could possibly get into the power modes and other engine controls by itself without the driver knowing along with taking control of heating, cooling, lights and other safety features on the car itself without the driver knowing. Besides being annoying this is a huge safety concern that they are well aware of as there is extensive back ordering of replacement systems. In the dealership I go to they have 24 replacement units on back order. At roughly $1,800 per unit the company won't take responsibility for this defect.
Additional Notes:
The Uconnect Infosystem 8.4 display with navigation system has become defective. Because of this defect the system takes control of the infosystem switching between screens and options and as it gets worse it could possibly get into the power modes and other engine controls by itself without the driver knowing along with taking control of heating, cooling, lights and other safety features on the car itself without the driver knowing. Besides being annoying this is a huge safety concern that they are well aware of as there is extensive back ordering of replacement systems. In the dealership I go to they have 24 replacement units on back order. At roughly $1,800 per unit the company won't take responsibility for this defect.
Mfg Campaign: 11517010
Recall Date: Apr 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The touchscreen is forming air bubbles on the top corners. I've seen videos of touchscreens that have done this and people report it selects different options on its own while driving.
Corrective Action:
The touchscreen is forming air bubbles on the top corners. I've seen videos of touchscreens that have done this and people report it selects different options on its own while driving.
Additional Notes:
The touchscreen is forming air bubbles on the top corners. I've seen videos of touchscreens that have done this and people report it selects different options on its own while driving.
Mfg Campaign: 11509775
Recall Date: Mar 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Per the car fax report provided at time of purchase. This car supposedly not been in any accidents. I noticed that the lights when on are not leveled. I took it to a local Dodge dealer to fix and to my surprise we were told that the lights were not leveled because the car had been in a wreck before. There is no physical damage from what we can see however the cost to repair or level required extra work in order to complete and cost was very high. I feel that Toyota of Aneheim sold us a car knowing it had been in a wreck. When I called to see if they would repair they said no because I cannot prove that the problem existed before we purchased the r car. We have not been on any car accident and feel like Toyota does not care about making things right. Please help https://www.toyotaofanaheim.com
Corrective Action:
Per the car fax report provided at time of purchase. This car supposedly not been in any accidents. I noticed that the lights when on are not leveled. I took it to a local Dodge dealer to fix and to my surprise we were told that the lights were not leveled because the car had been in a wreck before. There is no physical damage from what we can see however the cost to repair or level required extra work in order to complete and cost was very high. I feel that Toyota of Aneheim sold us a car knowing it had been in a wreck. When I called to see if they would repair they said no because I cannot prove that the problem existed before we purchased the r car. We have not been on any car accident and feel like Toyota does not care about making things right. Please help https://www.toyotaofanaheim.com
Additional Notes:
Per the car fax report provided at time of purchase. This car supposedly not been in any accidents. I noticed that the lights when on are not leveled. I took it to a local Dodge dealer to fix and to my surprise we were told that the lights were not leveled because the car had been in a wreck before. There is no physical damage from what we can see however the cost to repair or level required extra work in order to complete and cost was very high. I feel that Toyota of Aneheim sold us a car knowing it had been in a wreck. When I called to see if they would repair they said no because I cannot prove that the problem existed before we purchased the r car. We have not been on any car accident and feel like Toyota does not care about making things right. Please help https://www.toyotaofanaheim.com
Mfg Campaign: 11509007
Recall Date: Feb 24, 2023
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