Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Consumer Complaints
110 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Per the car fax report provided at time of purchase. This car supposedly not been in any accidents. I noticed that the lights when on are not leveled. I took it to a local Dodge dealer to fix and to my surprise we were told that the lights were not leveled because the car had been in a wreck before. There is no physical damage from what we can see however the cost to repair or level required extra work in order to complete and cost was very high. I feel that Toyota of Aneheim sold us a car knowing it had been in a wreck. When I called to see if they would repair they said no because I cannot prove that the problem existed before we purchased the r car. We have not been on any car accident and feel like Toyota does not care about making things right. Please help https://www.toyotaofanaheim.com
Corrective Action:
Per the car fax report provided at time of purchase. This car supposedly not been in any accidents. I noticed that the lights when on are not leveled. I took it to a local Dodge dealer to fix and to my surprise we were told that the lights were not leveled because the car had been in a wreck before. There is no physical damage from what we can see however the cost to repair or level required extra work in order to complete and cost was very high. I feel that Toyota of Aneheim sold us a car knowing it had been in a wreck. When I called to see if they would repair they said no because I cannot prove that the problem existed before we purchased the r car. We have not been on any car accident and feel like Toyota does not care about making things right. Please help https://www.toyotaofanaheim.com
Additional Notes:
Per the car fax report provided at time of purchase. This car supposedly not been in any accidents. I noticed that the lights when on are not leveled. I took it to a local Dodge dealer to fix and to my surprise we were told that the lights were not leveled because the car had been in a wreck before. There is no physical damage from what we can see however the cost to repair or level required extra work in order to complete and cost was very high. I feel that Toyota of Aneheim sold us a car knowing it had been in a wreck. When I called to see if they would repair they said no because I cannot prove that the problem existed before we purchased the r car. We have not been on any car accident and feel like Toyota does not care about making things right. Please help https://www.toyotaofanaheim.com
Mfg Campaign: 11509007
Recall Date: Feb 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My headlights keep going dim I’ve only owned this car a year in January. I’ve changed them 5 times also the electronic stability control supposivly was fixed and they changed me an arm and a leg it keeps glitching I hate going to the dealership because I feel as tho because I’m a female they want to just charge me all this money cuz I’m vulnerable and also I believe my vehicle was hacked and I can’t find any help with any of this bad enough I have diabetes and can’t see at night the head lights are almost non existent and can’t drive car at night this isn’t fair but it could be a security issue due to canbus hacking
Corrective Action:
My headlights keep going dim I’ve only owned this car a year in January. I’ve changed them 5 times also the electronic stability control supposivly was fixed and they changed me an arm and a leg it keeps glitching I hate going to the dealership because I feel as tho because I’m a female they want to just charge me all this money cuz I’m vulnerable and also I believe my vehicle was hacked and I can’t find any help with any of this bad enough I have diabetes and can’t see at night the head lights are almost non existent and can’t drive car at night this isn’t fair but it could be a security issue due to canbus hacking
Additional Notes:
My headlights keep going dim I’ve only owned this car a year in January. I’ve changed them 5 times also the electronic stability control supposivly was fixed and they changed me an arm and a leg it keeps glitching I hate going to the dealership because I feel as tho because I’m a female they want to just charge me all this money cuz I’m vulnerable and also I believe my vehicle was hacked and I can’t find any help with any of this bad enough I have diabetes and can’t see at night the head lights are almost non existent and can’t drive car at night this isn’t fair but it could be a security issue due to canbus hacking
Mfg Campaign: 11498968
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My headlights keep going dim I’ve only owned this car a year in January. I’ve changed them 5 times also the electronic stability control supposivly was fixed and they changed me an arm and a leg it keeps glitching I hate going to the dealership because I feel as tho because I’m a female they want to just charge me all this money cuz I’m vulnerable and also I believe my vehicle was hacked and I can’t find any help with any of this bad enough I have diabetes and can’t see at night the head lights are almost non existent and can’t drive car at night this isn’t fair but it could be a security issue due to canbus hacking
Corrective Action:
My headlights keep going dim I’ve only owned this car a year in January. I’ve changed them 5 times also the electronic stability control supposivly was fixed and they changed me an arm and a leg it keeps glitching I hate going to the dealership because I feel as tho because I’m a female they want to just charge me all this money cuz I’m vulnerable and also I believe my vehicle was hacked and I can’t find any help with any of this bad enough I have diabetes and can’t see at night the head lights are almost non existent and can’t drive car at night this isn’t fair but it could be a security issue due to canbus hacking
Additional Notes:
My headlights keep going dim I’ve only owned this car a year in January. I’ve changed them 5 times also the electronic stability control supposivly was fixed and they changed me an arm and a leg it keeps glitching I hate going to the dealership because I feel as tho because I’m a female they want to just charge me all this money cuz I’m vulnerable and also I believe my vehicle was hacked and I can’t find any help with any of this bad enough I have diabetes and can’t see at night the head lights are almost non existent and can’t drive car at night this isn’t fair but it could be a security issue due to canbus hacking
Mfg Campaign: 11498968
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical system is going completely haywire. The display screen beeps as if being touched constantly causing driver distractions. Bluetooth hands free function makes random phone calls, hangs up and redials repeatedly causing driver distractions. The display also flashes from one setting to another, pulling up the navigation system and changing the route repeatedly causing driver distractions. Blindspot indicator does not work consistently which has caused at least one close call on the highway and could potentially lead to an accident. Turn signals will turn on but won't turn off unless driver works with them for several minutes which distracts the driver from the road. The tire pressure monitoring system is not accurate and indicates low tire pressure but tires are fine when checked which may cause the driver to become lesafaire about the tire pressure and miss an actual low tire and cause an accident.
Corrective Action:
Electrical system is going completely haywire. The display screen beeps as if being touched constantly causing driver distractions. Bluetooth hands free function makes random phone calls, hangs up and redials repeatedly causing driver distractions. The display also flashes from one setting to another, pulling up the navigation system and changing the route repeatedly causing driver distractions. Blindspot indicator does not work consistently which has caused at least one close call on the highway and could potentially lead to an accident. Turn signals will turn on but won't turn off unless driver works with them for several minutes which distracts the driver from the road. The tire pressure monitoring system is not accurate and indicates low tire pressure but tires are fine when checked which may cause the driver to become lesafaire about the tire pressure and miss an actual low tire and cause an accident.
Additional Notes:
Electrical system is going completely haywire. The display screen beeps as if being touched constantly causing driver distractions. Bluetooth hands free function makes random phone calls, hangs up and redials repeatedly causing driver distractions. The display also flashes from one setting to another, pulling up the navigation system and changing the route repeatedly causing driver distractions. Blindspot indicator does not work consistently which has caused at least one close call on the highway and could potentially lead to an accident. Turn signals will turn on but won't turn off unless driver works with them for several minutes which distracts the driver from the road. The tire pressure monitoring system is not accurate and indicates low tire pressure but tires are fine when checked which may cause the driver to become lesafaire about the tire pressure and miss an actual low tire and cause an accident.
Mfg Campaign: 11496938
Recall Date: Dec 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Electrical system is going completely haywire. The display screen beeps as if being touched constantly causing driver distractions. Bluetooth hands free function makes random phone calls, hangs up and redials repeatedly causing driver distractions. The display also flashes from one setting to another, pulling up the navigation system and changing the route repeatedly causing driver distractions. Blindspot indicator does not work consistently which has caused at least one close call on the highway and could potentially lead to an accident. Turn signals will turn on but won't turn off unless driver works with them for several minutes which distracts the driver from the road. The tire pressure monitoring system is not accurate and indicates low tire pressure but tires are fine when checked which may cause the driver to become lesafaire about the tire pressure and miss an actual low tire and cause an accident.
Corrective Action:
Electrical system is going completely haywire. The display screen beeps as if being touched constantly causing driver distractions. Bluetooth hands free function makes random phone calls, hangs up and redials repeatedly causing driver distractions. The display also flashes from one setting to another, pulling up the navigation system and changing the route repeatedly causing driver distractions. Blindspot indicator does not work consistently which has caused at least one close call on the highway and could potentially lead to an accident. Turn signals will turn on but won't turn off unless driver works with them for several minutes which distracts the driver from the road. The tire pressure monitoring system is not accurate and indicates low tire pressure but tires are fine when checked which may cause the driver to become lesafaire about the tire pressure and miss an actual low tire and cause an accident.
Additional Notes:
Electrical system is going completely haywire. The display screen beeps as if being touched constantly causing driver distractions. Bluetooth hands free function makes random phone calls, hangs up and redials repeatedly causing driver distractions. The display also flashes from one setting to another, pulling up the navigation system and changing the route repeatedly causing driver distractions. Blindspot indicator does not work consistently which has caused at least one close call on the highway and could potentially lead to an accident. Turn signals will turn on but won't turn off unless driver works with them for several minutes which distracts the driver from the road. The tire pressure monitoring system is not accurate and indicates low tire pressure but tires are fine when checked which may cause the driver to become lesafaire about the tire pressure and miss an actual low tire and cause an accident.
Mfg Campaign: 11496938
Recall Date: Dec 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Electrical system is going completely haywire. The display screen beeps as if being touched constantly causing driver distractions. Bluetooth hands free function makes random phone calls, hangs up and redials repeatedly causing driver distractions. The display also flashes from one setting to another, pulling up the navigation system and changing the route repeatedly causing driver distractions. Blindspot indicator does not work consistently which has caused at least one close call on the highway and could potentially lead to an accident. Turn signals will turn on but won't turn off unless driver works with them for several minutes which distracts the driver from the road. The tire pressure monitoring system is not accurate and indicates low tire pressure but tires are fine when checked which may cause the driver to become lesafaire about the tire pressure and miss an actual low tire and cause an accident.
Corrective Action:
Electrical system is going completely haywire. The display screen beeps as if being touched constantly causing driver distractions. Bluetooth hands free function makes random phone calls, hangs up and redials repeatedly causing driver distractions. The display also flashes from one setting to another, pulling up the navigation system and changing the route repeatedly causing driver distractions. Blindspot indicator does not work consistently which has caused at least one close call on the highway and could potentially lead to an accident. Turn signals will turn on but won't turn off unless driver works with them for several minutes which distracts the driver from the road. The tire pressure monitoring system is not accurate and indicates low tire pressure but tires are fine when checked which may cause the driver to become lesafaire about the tire pressure and miss an actual low tire and cause an accident.
Additional Notes:
Electrical system is going completely haywire. The display screen beeps as if being touched constantly causing driver distractions. Bluetooth hands free function makes random phone calls, hangs up and redials repeatedly causing driver distractions. The display also flashes from one setting to another, pulling up the navigation system and changing the route repeatedly causing driver distractions. Blindspot indicator does not work consistently which has caused at least one close call on the highway and could potentially lead to an accident. Turn signals will turn on but won't turn off unless driver works with them for several minutes which distracts the driver from the road. The tire pressure monitoring system is not accurate and indicates low tire pressure but tires are fine when checked which may cause the driver to become lesafaire about the tire pressure and miss an actual low tire and cause an accident.
Mfg Campaign: 11496938
Recall Date: Dec 11, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS:RIM
Potential Consequences:
2018 DODGE CHALLENGER. CONSUMER WRITES IN REGARD TO UNDERCARRIAGE DAMAGE AND RIGHT AND LEFT FRONT RIM DAMAGE.
Corrective Action:
2018 DODGE CHALLENGER. CONSUMER WRITES IN REGARD TO UNDERCARRIAGE DAMAGE AND RIGHT AND LEFT FRONT RIM DAMAGE.
Additional Notes:
2018 DODGE CHALLENGER. CONSUMER WRITES IN REGARD TO UNDERCARRIAGE DAMAGE AND RIGHT AND LEFT FRONT RIM DAMAGE.
Mfg Campaign: 11486597
Recall Date: Sep 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle was parked in driveway sat for 10minutes then the headlights started flashing on and off when we got near the car they stopped we move the away lights would go again. So we opened doors to find the front passenger floorboard and edge of front passenger seat begin to burn. At this point we have not been told a cause of the fire. I surance and chrysler corporate are looking into it
Corrective Action:
The vehicle was parked in driveway sat for 10minutes then the headlights started flashing on and off when we got near the car they stopped we move the away lights would go again. So we opened doors to find the front passenger floorboard and edge of front passenger seat begin to burn. At this point we have not been told a cause of the fire. I surance and chrysler corporate are looking into it
Additional Notes:
The vehicle was parked in driveway sat for 10minutes then the headlights started flashing on and off when we got near the car they stopped we move the away lights would go again. So we opened doors to find the front passenger floorboard and edge of front passenger seat begin to burn. At this point we have not been told a cause of the fire. I surance and chrysler corporate are looking into it
Mfg Campaign: 11477987
Recall Date: Aug 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
The vehicle was parked in driveway sat for 10minutes then the headlights started flashing on and off when we got near the car they stopped we move the away lights would go again. So we opened doors to find the front passenger floorboard and edge of front passenger seat begin to burn. At this point we have not been told a cause of the fire. I surance and chrysler corporate are looking into it
Corrective Action:
The vehicle was parked in driveway sat for 10minutes then the headlights started flashing on and off when we got near the car they stopped we move the away lights would go again. So we opened doors to find the front passenger floorboard and edge of front passenger seat begin to burn. At this point we have not been told a cause of the fire. I surance and chrysler corporate are looking into it
Additional Notes:
The vehicle was parked in driveway sat for 10minutes then the headlights started flashing on and off when we got near the car they stopped we move the away lights would go again. So we opened doors to find the front passenger floorboard and edge of front passenger seat begin to burn. At this point we have not been told a cause of the fire. I surance and chrysler corporate are looking into it
Mfg Campaign: 11477987
Recall Date: Aug 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle was parked in driveway sat for 10minutes then the headlights started flashing on and off when we got near the car they stopped we move the away lights would go again. So we opened doors to find the front passenger floorboard and edge of front passenger seat begin to burn. At this point we have not been told a cause of the fire. I surance and chrysler corporate are looking into it
Corrective Action:
The vehicle was parked in driveway sat for 10minutes then the headlights started flashing on and off when we got near the car they stopped we move the away lights would go again. So we opened doors to find the front passenger floorboard and edge of front passenger seat begin to burn. At this point we have not been told a cause of the fire. I surance and chrysler corporate are looking into it
Additional Notes:
The vehicle was parked in driveway sat for 10minutes then the headlights started flashing on and off when we got near the car they stopped we move the away lights would go again. So we opened doors to find the front passenger floorboard and edge of front passenger seat begin to burn. At this point we have not been told a cause of the fire. I surance and chrysler corporate are looking into it
Mfg Campaign: 11477987
Recall Date: Aug 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The inner taillight assembly has moisture/condensation inside. I've checked with the dealer and it's not under warranty and no recalls. However, after doing some checking, it sounds like this is an ongoing problem with the Challengers. This is obviously a defect that needs to be addressed. Several people have posted that the moisture then led to their lights no working at all.
Corrective Action:
The inner taillight assembly has moisture/condensation inside. I've checked with the dealer and it's not under warranty and no recalls. However, after doing some checking, it sounds like this is an ongoing problem with the Challengers. This is obviously a defect that needs to be addressed. Several people have posted that the moisture then led to their lights no working at all.
Additional Notes:
The inner taillight assembly has moisture/condensation inside. I've checked with the dealer and it's not under warranty and no recalls. However, after doing some checking, it sounds like this is an ongoing problem with the Challengers. This is obviously a defect that needs to be addressed. Several people have posted that the moisture then led to their lights no working at all.
Mfg Campaign: 11472758
Recall Date: Jul 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Uconnect delaminated Screen
Corrective Action:
Uconnect delaminated Screen
Additional Notes:
Uconnect delaminated Screen
Mfg Campaign: 11470501
Recall Date: Jun 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UConnect 8.4 system screen delaminating. Essentially, out of nowhere, a large bubble appeared on my 2018 Challenger Scat Pack's center UConnect Screen. This is the third Challenger I've owned, and unfortunately for me, the only one I kept outside of the factory warranty timeframe. I have 28,000 miles on the car, and it is in fantastic condition, aside from this issue. First, I contacted the dealer, and they stated that even though my miles were under the limit - due to the timeframe they could not help me. They suggested I contact Dodge Customer Support, where they advised me that it was a known issue (search google or any forum with Uconnect screen delamination) but their hands were tied as well. They recommended that I post on this website, as many were experiencing this issue and a recall was imminent. Lastly, I contacted UConnect themselves, who said the same thing. A known issue, recall pending, just need it to officially get approved before they can help. As so many are experiencing this, I hope that this issue can be resolved so I can continue to be a LOYAL Dodge customer. It is WELL known from the dealer, to customer support, to the actual manufacturer. Just looking for some help so I don't have to eat the full cost of replacement for something that is obviously (and stated by the company themselves) a production error. They claimed that they have since fixed the issue. The bubble continues to grow every day, and I'm concerned that soon I will be without the essential controls - like HVAC, safety (rear camera), driver modes, radio, maps, etc. They are all dependent on this single unit to function. I also purchased the extended warranty on my vehicle through Ally (Dodge's financing company) and they are unable to assist as it is a "pending" recall, and is not completely broken yet. Not the answer I was expecting when I hear "everything from electrical to engine, to transmission will be covered". Just want them to acknowledge the recall, fixing issue for us.
Corrective Action:
UConnect 8.4 system screen delaminating. Essentially, out of nowhere, a large bubble appeared on my 2018 Challenger Scat Pack's center UConnect Screen. This is the third Challenger I've owned, and unfortunately for me, the only one I kept outside of the factory warranty timeframe. I have 28,000 miles on the car, and it is in fantastic condition, aside from this issue. First, I contacted the dealer, and they stated that even though my miles were under the limit - due to the timeframe they could not help me. They suggested I contact Dodge Customer Support, where they advised me that it was a known issue (search google or any forum with Uconnect screen delamination) but their hands were tied as well. They recommended that I post on this website, as many were experiencing this issue and a recall was imminent. Lastly, I contacted UConnect themselves, who said the same thing. A known issue, recall pending, just need it to officially get approved before they can help. As so many are experiencing this, I hope that this issue can be resolved so I can continue to be a LOYAL Dodge customer. It is WELL known from the dealer, to customer support, to the actual manufacturer. Just looking for some help so I don't have to eat the full cost of replacement for something that is obviously (and stated by the company themselves) a production error. They claimed that they have since fixed the issue. The bubble continues to grow every day, and I'm concerned that soon I will be without the essential controls - like HVAC, safety (rear camera), driver modes, radio, maps, etc. They are all dependent on this single unit to function. I also purchased the extended warranty on my vehicle through Ally (Dodge's financing company) and they are unable to assist as it is a "pending" recall, and is not completely broken yet. Not the answer I was expecting when I hear "everything from electrical to engine, to transmission will be covered". Just want them to acknowledge the recall, fixing issue for us.
Additional Notes:
UConnect 8.4 system screen delaminating. Essentially, out of nowhere, a large bubble appeared on my 2018 Challenger Scat Pack's center UConnect Screen. This is the third Challenger I've owned, and unfortunately for me, the only one I kept outside of the factory warranty timeframe. I have 28,000 miles on the car, and it is in fantastic condition, aside from this issue. First, I contacted the dealer, and they stated that even though my miles were under the limit - due to the timeframe they could not help me. They suggested I contact Dodge Customer Support, where they advised me that it was a known issue (search google or any forum with Uconnect screen delamination) but their hands were tied as well. They recommended that I post on this website, as many were experiencing this issue and a recall was imminent. Lastly, I contacted UConnect themselves, who said the same thing. A known issue, recall pending, just need it to officially get approved before they can help. As so many are experiencing this, I hope that this issue can be resolved so I can continue to be a LOYAL Dodge customer. It is WELL known from the dealer, to customer support, to the actual manufacturer. Just looking for some help so I don't have to eat the full cost of replacement for something that is obviously (and stated by the company themselves) a production error. They claimed that they have since fixed the issue. The bubble continues to grow every day, and I'm concerned that soon I will be without the essential controls - like HVAC, safety (rear camera), driver modes, radio, maps, etc. They are all dependent on this single unit to function. I also purchased the extended warranty on my vehicle through Ally (Dodge's financing company) and they are unable to assist as it is a "pending" recall, and is not completely broken yet. Not the answer I was expecting when I hear "everything from electrical to engine, to transmission will be covered". Just want them to acknowledge the recall, fixing issue for us.
Mfg Campaign: 11463135
Recall Date: May 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On April 6, 2022 at approximately 2300 I was driving 65 mph on an old two lane highway when all lighting on the instrument cluster, steering wheel, touchscreen, kick panels, and both headlights went out causing me to drive off the road momentarily as I was in a curve. For several moments all of these components would light up and off erratically. During this event, my windows also began rolling up and down on their own. I immediately turned on my hazard lights and began to slow down to look for a place to pull over. This was a long and empty stretch of old highway and there was no shoulder to pull onto. At this point my hazard lights became faulty as well and would not flash at times. The safety of myself and others were at risk because during this event that lasted approximately five minutes, all aforementioned components would fault for moments at a time and there were times that I could not see the roadway or obstacles in front of me, I could not see my speed, I could not reliably use my hazard lights to warn other drivers. Other drivers would have had a near impossible time seeing me, such as the semi truck driver who almost hit me then flashed his brights and laid on his air horn when my lights had cut off. There were no warning lamps, messages or other symptoms of the problem prior to the failure and none after either.
Corrective Action:
On April 6, 2022 at approximately 2300 I was driving 65 mph on an old two lane highway when all lighting on the instrument cluster, steering wheel, touchscreen, kick panels, and both headlights went out causing me to drive off the road momentarily as I was in a curve. For several moments all of these components would light up and off erratically. During this event, my windows also began rolling up and down on their own. I immediately turned on my hazard lights and began to slow down to look for a place to pull over. This was a long and empty stretch of old highway and there was no shoulder to pull onto. At this point my hazard lights became faulty as well and would not flash at times. The safety of myself and others were at risk because during this event that lasted approximately five minutes, all aforementioned components would fault for moments at a time and there were times that I could not see the roadway or obstacles in front of me, I could not see my speed, I could not reliably use my hazard lights to warn other drivers. Other drivers would have had a near impossible time seeing me, such as the semi truck driver who almost hit me then flashed his brights and laid on his air horn when my lights had cut off. There were no warning lamps, messages or other symptoms of the problem prior to the failure and none after either.
Additional Notes:
On April 6, 2022 at approximately 2300 I was driving 65 mph on an old two lane highway when all lighting on the instrument cluster, steering wheel, touchscreen, kick panels, and both headlights went out causing me to drive off the road momentarily as I was in a curve. For several moments all of these components would light up and off erratically. During this event, my windows also began rolling up and down on their own. I immediately turned on my hazard lights and began to slow down to look for a place to pull over. This was a long and empty stretch of old highway and there was no shoulder to pull onto. At this point my hazard lights became faulty as well and would not flash at times. The safety of myself and others were at risk because during this event that lasted approximately five minutes, all aforementioned components would fault for moments at a time and there were times that I could not see the roadway or obstacles in front of me, I could not see my speed, I could not reliably use my hazard lights to warn other drivers. Other drivers would have had a near impossible time seeing me, such as the semi truck driver who almost hit me then flashed his brights and laid on his air horn when my lights had cut off. There were no warning lamps, messages or other symptoms of the problem prior to the failure and none after either.
Mfg Campaign: 11459948
Recall Date: Apr 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
On April 6, 2022 at approximately 2300 I was driving 65 mph on an old two lane highway when all lighting on the instrument cluster, steering wheel, touchscreen, kick panels, and both headlights went out causing me to drive off the road momentarily as I was in a curve. For several moments all of these components would light up and off erratically. During this event, my windows also began rolling up and down on their own. I immediately turned on my hazard lights and began to slow down to look for a place to pull over. This was a long and empty stretch of old highway and there was no shoulder to pull onto. At this point my hazard lights became faulty as well and would not flash at times. The safety of myself and others were at risk because during this event that lasted approximately five minutes, all aforementioned components would fault for moments at a time and there were times that I could not see the roadway or obstacles in front of me, I could not see my speed, I could not reliably use my hazard lights to warn other drivers. Other drivers would have had a near impossible time seeing me, such as the semi truck driver who almost hit me then flashed his brights and laid on his air horn when my lights had cut off. There were no warning lamps, messages or other symptoms of the problem prior to the failure and none after either.
Corrective Action:
On April 6, 2022 at approximately 2300 I was driving 65 mph on an old two lane highway when all lighting on the instrument cluster, steering wheel, touchscreen, kick panels, and both headlights went out causing me to drive off the road momentarily as I was in a curve. For several moments all of these components would light up and off erratically. During this event, my windows also began rolling up and down on their own. I immediately turned on my hazard lights and began to slow down to look for a place to pull over. This was a long and empty stretch of old highway and there was no shoulder to pull onto. At this point my hazard lights became faulty as well and would not flash at times. The safety of myself and others were at risk because during this event that lasted approximately five minutes, all aforementioned components would fault for moments at a time and there were times that I could not see the roadway or obstacles in front of me, I could not see my speed, I could not reliably use my hazard lights to warn other drivers. Other drivers would have had a near impossible time seeing me, such as the semi truck driver who almost hit me then flashed his brights and laid on his air horn when my lights had cut off. There were no warning lamps, messages or other symptoms of the problem prior to the failure and none after either.
Additional Notes:
On April 6, 2022 at approximately 2300 I was driving 65 mph on an old two lane highway when all lighting on the instrument cluster, steering wheel, touchscreen, kick panels, and both headlights went out causing me to drive off the road momentarily as I was in a curve. For several moments all of these components would light up and off erratically. During this event, my windows also began rolling up and down on their own. I immediately turned on my hazard lights and began to slow down to look for a place to pull over. This was a long and empty stretch of old highway and there was no shoulder to pull onto. At this point my hazard lights became faulty as well and would not flash at times. The safety of myself and others were at risk because during this event that lasted approximately five minutes, all aforementioned components would fault for moments at a time and there were times that I could not see the roadway or obstacles in front of me, I could not see my speed, I could not reliably use my hazard lights to warn other drivers. Other drivers would have had a near impossible time seeing me, such as the semi truck driver who almost hit me then flashed his brights and laid on his air horn when my lights had cut off. There were no warning lamps, messages or other symptoms of the problem prior to the failure and none after either.
Mfg Campaign: 11459948
Recall Date: Apr 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On April 6, 2022 at approximately 2300 I was driving 65 mph on an old two lane highway when all lighting on the instrument cluster, steering wheel, touchscreen, kick panels, and both headlights went out causing me to drive off the road momentarily as I was in a curve. For several moments all of these components would light up and off erratically. During this event, my windows also began rolling up and down on their own. I immediately turned on my hazard lights and began to slow down to look for a place to pull over. This was a long and empty stretch of old highway and there was no shoulder to pull onto. At this point my hazard lights became faulty as well and would not flash at times. The safety of myself and others were at risk because during this event that lasted approximately five minutes, all aforementioned components would fault for moments at a time and there were times that I could not see the roadway or obstacles in front of me, I could not see my speed, I could not reliably use my hazard lights to warn other drivers. Other drivers would have had a near impossible time seeing me, such as the semi truck driver who almost hit me then flashed his brights and laid on his air horn when my lights had cut off. There were no warning lamps, messages or other symptoms of the problem prior to the failure and none after either.
Corrective Action:
On April 6, 2022 at approximately 2300 I was driving 65 mph on an old two lane highway when all lighting on the instrument cluster, steering wheel, touchscreen, kick panels, and both headlights went out causing me to drive off the road momentarily as I was in a curve. For several moments all of these components would light up and off erratically. During this event, my windows also began rolling up and down on their own. I immediately turned on my hazard lights and began to slow down to look for a place to pull over. This was a long and empty stretch of old highway and there was no shoulder to pull onto. At this point my hazard lights became faulty as well and would not flash at times. The safety of myself and others were at risk because during this event that lasted approximately five minutes, all aforementioned components would fault for moments at a time and there were times that I could not see the roadway or obstacles in front of me, I could not see my speed, I could not reliably use my hazard lights to warn other drivers. Other drivers would have had a near impossible time seeing me, such as the semi truck driver who almost hit me then flashed his brights and laid on his air horn when my lights had cut off. There were no warning lamps, messages or other symptoms of the problem prior to the failure and none after either.
Additional Notes:
On April 6, 2022 at approximately 2300 I was driving 65 mph on an old two lane highway when all lighting on the instrument cluster, steering wheel, touchscreen, kick panels, and both headlights went out causing me to drive off the road momentarily as I was in a curve. For several moments all of these components would light up and off erratically. During this event, my windows also began rolling up and down on their own. I immediately turned on my hazard lights and began to slow down to look for a place to pull over. This was a long and empty stretch of old highway and there was no shoulder to pull onto. At this point my hazard lights became faulty as well and would not flash at times. The safety of myself and others were at risk because during this event that lasted approximately five minutes, all aforementioned components would fault for moments at a time and there were times that I could not see the roadway or obstacles in front of me, I could not see my speed, I could not reliably use my hazard lights to warn other drivers. Other drivers would have had a near impossible time seeing me, such as the semi truck driver who almost hit me then flashed his brights and laid on his air horn when my lights had cut off. There were no warning lamps, messages or other symptoms of the problem prior to the failure and none after either.
Mfg Campaign: 11459948
Recall Date: Apr 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INCIDENT MATCHES: NHTSA 19V-203 FOR 2019 MODELS, HOWEVER THIS HAPPENED ON A 2018. WHILE VEHICLE WAS IN MOTION, GAUGE CLUSTER WENT COMPLETELY BLACK, WINDOWS CRACKED OPEN AS IF DOORS HAD BEEN OPENED. WAS STILL ABLE TO OPERATE THE ACCELERATOR & BRAKE; HOWEVER, COULD NOT USE INDICATORS. SCREENS STAYED BLACK FOR 10 SECONDS, THEN RETURNED TO NORMAL. HAPPENED 3 TIMES IN ONE DAY
Corrective Action:
INCIDENT MATCHES: NHTSA 19V-203 FOR 2019 MODELS, HOWEVER THIS HAPPENED ON A 2018. WHILE VEHICLE WAS IN MOTION, GAUGE CLUSTER WENT COMPLETELY BLACK, WINDOWS CRACKED OPEN AS IF DOORS HAD BEEN OPENED. WAS STILL ABLE TO OPERATE THE ACCELERATOR & BRAKE; HOWEVER, COULD NOT USE INDICATORS. SCREENS STAYED BLACK FOR 10 SECONDS, THEN RETURNED TO NORMAL. HAPPENED 3 TIMES IN ONE DAY
Additional Notes:
INCIDENT MATCHES: NHTSA 19V-203 FOR 2019 MODELS, HOWEVER THIS HAPPENED ON A 2018. WHILE VEHICLE WAS IN MOTION, GAUGE CLUSTER WENT COMPLETELY BLACK, WINDOWS CRACKED OPEN AS IF DOORS HAD BEEN OPENED. WAS STILL ABLE TO OPERATE THE ACCELERATOR & BRAKE; HOWEVER, COULD NOT USE INDICATORS. SCREENS STAYED BLACK FOR 10 SECONDS, THEN RETURNED TO NORMAL. HAPPENED 3 TIMES IN ONE DAY
Mfg Campaign: 11459208
Recall Date: Apr 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
INCIDENT MATCHES: NHTSA 19V-203 FOR 2019 MODELS, HOWEVER THIS HAPPENED ON A 2018. WHILE VEHICLE WAS IN MOTION, GAUGE CLUSTER WENT COMPLETELY BLACK, WINDOWS CRACKED OPEN AS IF DOORS HAD BEEN OPENED. WAS STILL ABLE TO OPERATE THE ACCELERATOR & BRAKE; HOWEVER, COULD NOT USE INDICATORS. SCREENS STAYED BLACK FOR 10 SECONDS, THEN RETURNED TO NORMAL. HAPPENED 3 TIMES IN ONE DAY
Corrective Action:
INCIDENT MATCHES: NHTSA 19V-203 FOR 2019 MODELS, HOWEVER THIS HAPPENED ON A 2018. WHILE VEHICLE WAS IN MOTION, GAUGE CLUSTER WENT COMPLETELY BLACK, WINDOWS CRACKED OPEN AS IF DOORS HAD BEEN OPENED. WAS STILL ABLE TO OPERATE THE ACCELERATOR & BRAKE; HOWEVER, COULD NOT USE INDICATORS. SCREENS STAYED BLACK FOR 10 SECONDS, THEN RETURNED TO NORMAL. HAPPENED 3 TIMES IN ONE DAY
Additional Notes:
INCIDENT MATCHES: NHTSA 19V-203 FOR 2019 MODELS, HOWEVER THIS HAPPENED ON A 2018. WHILE VEHICLE WAS IN MOTION, GAUGE CLUSTER WENT COMPLETELY BLACK, WINDOWS CRACKED OPEN AS IF DOORS HAD BEEN OPENED. WAS STILL ABLE TO OPERATE THE ACCELERATOR & BRAKE; HOWEVER, COULD NOT USE INDICATORS. SCREENS STAYED BLACK FOR 10 SECONDS, THEN RETURNED TO NORMAL. HAPPENED 3 TIMES IN ONE DAY
Mfg Campaign: 11459208
Recall Date: Apr 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car is a 5.7 6 speed Dodge Challenger, when driving the car will not idle down when you take your foot off the gas pedal, this happens during shifts where the idle stays up and keeps the car moving forward, it also will not slow down when you are driving at speed and you lift your foot off the gas pedal, the idle will hang at speed for up to 5 blocks unless the brakes are applied, 3 times I have almost been in an accident because of this. The problem has been confirmed by the Dodge dealer and a number of parts replaces with no resolve, the car was in their shop for 9 weeks before they gave it back, it started doing it again within days, they have had the car for 15 week now and counting, (total to date 24 weeks) The car only has 8000 miles on it, I bought it brand new and have not been able to drive the car due to it being unsafe. There are no warning lamps or messages and from what im told only the dealer level has inspected the car.
Corrective Action:
The car is a 5.7 6 speed Dodge Challenger, when driving the car will not idle down when you take your foot off the gas pedal, this happens during shifts where the idle stays up and keeps the car moving forward, it also will not slow down when you are driving at speed and you lift your foot off the gas pedal, the idle will hang at speed for up to 5 blocks unless the brakes are applied, 3 times I have almost been in an accident because of this. The problem has been confirmed by the Dodge dealer and a number of parts replaces with no resolve, the car was in their shop for 9 weeks before they gave it back, it started doing it again within days, they have had the car for 15 week now and counting, (total to date 24 weeks) The car only has 8000 miles on it, I bought it brand new and have not been able to drive the car due to it being unsafe. There are no warning lamps or messages and from what im told only the dealer level has inspected the car.
Additional Notes:
The car is a 5.7 6 speed Dodge Challenger, when driving the car will not idle down when you take your foot off the gas pedal, this happens during shifts where the idle stays up and keeps the car moving forward, it also will not slow down when you are driving at speed and you lift your foot off the gas pedal, the idle will hang at speed for up to 5 blocks unless the brakes are applied, 3 times I have almost been in an accident because of this. The problem has been confirmed by the Dodge dealer and a number of parts replaces with no resolve, the car was in their shop for 9 weeks before they gave it back, it started doing it again within days, they have had the car for 15 week now and counting, (total to date 24 weeks) The car only has 8000 miles on it, I bought it brand new and have not been able to drive the car due to it being unsafe. There are no warning lamps or messages and from what im told only the dealer level has inspected the car.
Mfg Campaign: 11447318
Recall Date: Jan 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The car is a 5.7 6 speed Dodge Challenger, when driving the car will not idle down when you take your foot off the gas pedal, this happens during shifts where the idle stays up and keeps the car moving forward, it also will not slow down when you are driving at speed and you lift your foot off the gas pedal, the idle will hang at speed for up to 5 blocks unless the brakes are applied, 3 times I have almost been in an accident because of this. The problem has been confirmed by the Dodge dealer and a number of parts replaces with no resolve, the car was in their shop for 9 weeks before they gave it back, it started doing it again within days, they have had the car for 15 week now and counting, (total to date 24 weeks) The car only has 8000 miles on it, I bought it brand new and have not been able to drive the car due to it being unsafe. There are no warning lamps or messages and from what im told only the dealer level has inspected the car.
Corrective Action:
The car is a 5.7 6 speed Dodge Challenger, when driving the car will not idle down when you take your foot off the gas pedal, this happens during shifts where the idle stays up and keeps the car moving forward, it also will not slow down when you are driving at speed and you lift your foot off the gas pedal, the idle will hang at speed for up to 5 blocks unless the brakes are applied, 3 times I have almost been in an accident because of this. The problem has been confirmed by the Dodge dealer and a number of parts replaces with no resolve, the car was in their shop for 9 weeks before they gave it back, it started doing it again within days, they have had the car for 15 week now and counting, (total to date 24 weeks) The car only has 8000 miles on it, I bought it brand new and have not been able to drive the car due to it being unsafe. There are no warning lamps or messages and from what im told only the dealer level has inspected the car.
Additional Notes:
The car is a 5.7 6 speed Dodge Challenger, when driving the car will not idle down when you take your foot off the gas pedal, this happens during shifts where the idle stays up and keeps the car moving forward, it also will not slow down when you are driving at speed and you lift your foot off the gas pedal, the idle will hang at speed for up to 5 blocks unless the brakes are applied, 3 times I have almost been in an accident because of this. The problem has been confirmed by the Dodge dealer and a number of parts replaces with no resolve, the car was in their shop for 9 weeks before they gave it back, it started doing it again within days, they have had the car for 15 week now and counting, (total to date 24 weeks) The car only has 8000 miles on it, I bought it brand new and have not been able to drive the car due to it being unsafe. There are no warning lamps or messages and from what im told only the dealer level has inspected the car.
Mfg Campaign: 11447318
Recall Date: Jan 13, 2022
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