Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger vehicles. An incompatible front wheel and brake package was installed and may allow the front tire to contact the steering knuckle, causing tire damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB0
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger and Chrysler 300 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V32
Recall Date: Mar 14, 2019
Consumer Complaints
86 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On my way to work on the highway and my rear differential blew apart sending pieces all over the high way had to get it towed home.
Corrective Action:
On my way to work on the highway and my rear differential blew apart sending pieces all over the high way had to get it towed home.
Additional Notes:
On my way to work on the highway and my rear differential blew apart sending pieces all over the high way had to get it towed home.
Mfg Campaign: 11666936
Recall Date: Jun 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On my way to work on the highway and my rear differential blew apart sending pieces all over the high way had to get it towed home.
Corrective Action:
On my way to work on the highway and my rear differential blew apart sending pieces all over the high way had to get it towed home.
Additional Notes:
On my way to work on the highway and my rear differential blew apart sending pieces all over the high way had to get it towed home.
Mfg Campaign: 11666936
Recall Date: Jun 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Electrical system is currently failing. I was informed that I need a PDC wiring kit to replace the fuse box and the entire vehicle must be rewired. USB Charging ports DO NOT WORK. Cigarette lighter ports to charge cellular devices do not work. Every time the service department at the dealership fixed a component to repair the radio a fuse was blown in another area of the vehicle in 2024. Currently 2025, I was told that the Radio lost connection with amplifier. The screen of the radio is on. It is changing from station to station and there is no sound. The bluetooth connects to my phone but there is no sound. The display is working for Sirius XM Radio. The amplifier was replaced 2x's although there was nothing wrong with it. The radio was replaced although there was nothing wrong with it. Vehicle consistently lacks power, car drags when you switch lanes and accelerate, headlights were not working and replaced 3 times. I almost flew over a cliff because it was pitch black. I could not see the road in front of me. Door panel control was replaced because windows were stuck rolled down/rolled up. Keypad would not work to unlock the door. I had to climb into the car from the passenger side of the vehicle because the driver's side door was locking me out of the car. Batteries in keypads were replaced. Driver's side door was locking me inside of the car. I was forced to climb over the center console to get out of the car through the passenger side. I had issues with the shocks & struts. The Michelin tires that came with the vehicles are cheap [XXX]. I replaced the tires with all-weather tires and consistently rotated them during oil changes. UCONNECT RADIO ISSUES occurred numerous times in my Black 2017 Dodge Challenger GT MODEL with leather interior and sunroof as well VIN ending [XXX]. I filed numerous complaints with Dodge customer service as well as UCONNECT. Cases # [XXX] opened with Stellantis and the FCA case [XXX]. Both are uncooperative! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Corrective Action:
Electrical system is currently failing. I was informed that I need a PDC wiring kit to replace the fuse box and the entire vehicle must be rewired. USB Charging ports DO NOT WORK. Cigarette lighter ports to charge cellular devices do not work. Every time the service department at the dealership fixed a component to repair the radio a fuse was blown in another area of the vehicle in 2024. Currently 2025, I was told that the Radio lost connection with amplifier. The screen of the radio is on. It is changing from station to station and there is no sound. The bluetooth connects to my phone but there is no sound. The display is working for Sirius XM Radio. The amplifier was replaced 2x's although there was nothing wrong with it. The radio was replaced although there was nothing wrong with it. Vehicle consistently lacks power, car drags when you switch lanes and accelerate, headlights were not working and replaced 3 times. I almost flew over a cliff because it was pitch black. I could not see the road in front of me. Door panel control was replaced because windows were stuck rolled down/rolled up. Keypad would not work to unlock the door. I had to climb into the car from the passenger side of the vehicle because the driver's side door was locking me out of the car. Batteries in keypads were replaced. Driver's side door was locking me inside of the car. I was forced to climb over the center console to get out of the car through the passenger side. I had issues with the shocks & struts. The Michelin tires that came with the vehicles are cheap [XXX]. I replaced the tires with all-weather tires and consistently rotated them during oil changes. UCONNECT RADIO ISSUES occurred numerous times in my Black 2017 Dodge Challenger GT MODEL with leather interior and sunroof as well VIN ending [XXX]. I filed numerous complaints with Dodge customer service as well as UCONNECT. Cases # [XXX] opened with Stellantis and the FCA case [XXX]. Both are uncooperative! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Additional Notes:
Electrical system is currently failing. I was informed that I need a PDC wiring kit to replace the fuse box and the entire vehicle must be rewired. USB Charging ports DO NOT WORK. Cigarette lighter ports to charge cellular devices do not work. Every time the service department at the dealership fixed a component to repair the radio a fuse was blown in another area of the vehicle in 2024. Currently 2025, I was told that the Radio lost connection with amplifier. The screen of the radio is on. It is changing from station to station and there is no sound. The bluetooth connects to my phone but there is no sound. The display is working for Sirius XM Radio. The amplifier was replaced 2x's although there was nothing wrong with it. The radio was replaced although there was nothing wrong with it. Vehicle consistently lacks power, car drags when you switch lanes and accelerate, headlights were not working and replaced 3 times. I almost flew over a cliff because it was pitch black. I could not see the road in front of me. Door panel control was replaced because windows were stuck rolled down/rolled up. Keypad would not work to unlock the door. I had to climb into the car from the passenger side of the vehicle because the driver's side door was locking me out of the car. Batteries in keypads were replaced. Driver's side door was locking me inside of the car. I was forced to climb over the center console to get out of the car through the passenger side. I had issues with the shocks & struts. The Michelin tires that came with the vehicles are cheap [XXX]. I replaced the tires with all-weather tires and consistently rotated them during oil changes. UCONNECT RADIO ISSUES occurred numerous times in my Black 2017 Dodge Challenger GT MODEL with leather interior and sunroof as well VIN ending [XXX]. I filed numerous complaints with Dodge customer service as well as UCONNECT. Cases # [XXX] opened with Stellantis and the FCA case [XXX]. Both are uncooperative! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Mfg Campaign: 11660559
Recall Date: May 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical system is currently failing. I was informed that I need a PDC wiring kit to replace the fuse box and the entire vehicle must be rewired. USB Charging ports DO NOT WORK. Cigarette lighter ports to charge cellular devices do not work. Every time the service department at the dealership fixed a component to repair the radio a fuse was blown in another area of the vehicle in 2024. Currently 2025, I was told that the Radio lost connection with amplifier. The screen of the radio is on. It is changing from station to station and there is no sound. The bluetooth connects to my phone but there is no sound. The display is working for Sirius XM Radio. The amplifier was replaced 2x's although there was nothing wrong with it. The radio was replaced although there was nothing wrong with it. Vehicle consistently lacks power, car drags when you switch lanes and accelerate, headlights were not working and replaced 3 times. I almost flew over a cliff because it was pitch black. I could not see the road in front of me. Door panel control was replaced because windows were stuck rolled down/rolled up. Keypad would not work to unlock the door. I had to climb into the car from the passenger side of the vehicle because the driver's side door was locking me out of the car. Batteries in keypads were replaced. Driver's side door was locking me inside of the car. I was forced to climb over the center console to get out of the car through the passenger side. I had issues with the shocks & struts. The Michelin tires that came with the vehicles are cheap [XXX]. I replaced the tires with all-weather tires and consistently rotated them during oil changes. UCONNECT RADIO ISSUES occurred numerous times in my Black 2017 Dodge Challenger GT MODEL with leather interior and sunroof as well VIN ending [XXX]. I filed numerous complaints with Dodge customer service as well as UCONNECT. Cases # [XXX] opened with Stellantis and the FCA case [XXX]. Both are uncooperative! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Corrective Action:
Electrical system is currently failing. I was informed that I need a PDC wiring kit to replace the fuse box and the entire vehicle must be rewired. USB Charging ports DO NOT WORK. Cigarette lighter ports to charge cellular devices do not work. Every time the service department at the dealership fixed a component to repair the radio a fuse was blown in another area of the vehicle in 2024. Currently 2025, I was told that the Radio lost connection with amplifier. The screen of the radio is on. It is changing from station to station and there is no sound. The bluetooth connects to my phone but there is no sound. The display is working for Sirius XM Radio. The amplifier was replaced 2x's although there was nothing wrong with it. The radio was replaced although there was nothing wrong with it. Vehicle consistently lacks power, car drags when you switch lanes and accelerate, headlights were not working and replaced 3 times. I almost flew over a cliff because it was pitch black. I could not see the road in front of me. Door panel control was replaced because windows were stuck rolled down/rolled up. Keypad would not work to unlock the door. I had to climb into the car from the passenger side of the vehicle because the driver's side door was locking me out of the car. Batteries in keypads were replaced. Driver's side door was locking me inside of the car. I was forced to climb over the center console to get out of the car through the passenger side. I had issues with the shocks & struts. The Michelin tires that came with the vehicles are cheap [XXX]. I replaced the tires with all-weather tires and consistently rotated them during oil changes. UCONNECT RADIO ISSUES occurred numerous times in my Black 2017 Dodge Challenger GT MODEL with leather interior and sunroof as well VIN ending [XXX]. I filed numerous complaints with Dodge customer service as well as UCONNECT. Cases # [XXX] opened with Stellantis and the FCA case [XXX]. Both are uncooperative! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Additional Notes:
Electrical system is currently failing. I was informed that I need a PDC wiring kit to replace the fuse box and the entire vehicle must be rewired. USB Charging ports DO NOT WORK. Cigarette lighter ports to charge cellular devices do not work. Every time the service department at the dealership fixed a component to repair the radio a fuse was blown in another area of the vehicle in 2024. Currently 2025, I was told that the Radio lost connection with amplifier. The screen of the radio is on. It is changing from station to station and there is no sound. The bluetooth connects to my phone but there is no sound. The display is working for Sirius XM Radio. The amplifier was replaced 2x's although there was nothing wrong with it. The radio was replaced although there was nothing wrong with it. Vehicle consistently lacks power, car drags when you switch lanes and accelerate, headlights were not working and replaced 3 times. I almost flew over a cliff because it was pitch black. I could not see the road in front of me. Door panel control was replaced because windows were stuck rolled down/rolled up. Keypad would not work to unlock the door. I had to climb into the car from the passenger side of the vehicle because the driver's side door was locking me out of the car. Batteries in keypads were replaced. Driver's side door was locking me inside of the car. I was forced to climb over the center console to get out of the car through the passenger side. I had issues with the shocks & struts. The Michelin tires that came with the vehicles are cheap [XXX]. I replaced the tires with all-weather tires and consistently rotated them during oil changes. UCONNECT RADIO ISSUES occurred numerous times in my Black 2017 Dodge Challenger GT MODEL with leather interior and sunroof as well VIN ending [XXX]. I filed numerous complaints with Dodge customer service as well as UCONNECT. Cases # [XXX] opened with Stellantis and the FCA case [XXX]. Both are uncooperative! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Mfg Campaign: 11660559
Recall Date: May 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
Electrical system is currently failing. I was informed that I need a PDC wiring kit to replace the fuse box and the entire vehicle must be rewired. USB Charging ports DO NOT WORK. Cigarette lighter ports to charge cellular devices do not work. Every time the service department at the dealership fixed a component to repair the radio a fuse was blown in another area of the vehicle in 2024. Currently 2025, I was told that the Radio lost connection with amplifier. The screen of the radio is on. It is changing from station to station and there is no sound. The bluetooth connects to my phone but there is no sound. The display is working for Sirius XM Radio. The amplifier was replaced 2x's although there was nothing wrong with it. The radio was replaced although there was nothing wrong with it. Vehicle consistently lacks power, car drags when you switch lanes and accelerate, headlights were not working and replaced 3 times. I almost flew over a cliff because it was pitch black. I could not see the road in front of me. Door panel control was replaced because windows were stuck rolled down/rolled up. Keypad would not work to unlock the door. I had to climb into the car from the passenger side of the vehicle because the driver's side door was locking me out of the car. Batteries in keypads were replaced. Driver's side door was locking me inside of the car. I was forced to climb over the center console to get out of the car through the passenger side. I had issues with the shocks & struts. The Michelin tires that came with the vehicles are cheap [XXX]. I replaced the tires with all-weather tires and consistently rotated them during oil changes. UCONNECT RADIO ISSUES occurred numerous times in my Black 2017 Dodge Challenger GT MODEL with leather interior and sunroof as well VIN ending [XXX]. I filed numerous complaints with Dodge customer service as well as UCONNECT. Cases # [XXX] opened with Stellantis and the FCA case [XXX]. Both are uncooperative! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Corrective Action:
Electrical system is currently failing. I was informed that I need a PDC wiring kit to replace the fuse box and the entire vehicle must be rewired. USB Charging ports DO NOT WORK. Cigarette lighter ports to charge cellular devices do not work. Every time the service department at the dealership fixed a component to repair the radio a fuse was blown in another area of the vehicle in 2024. Currently 2025, I was told that the Radio lost connection with amplifier. The screen of the radio is on. It is changing from station to station and there is no sound. The bluetooth connects to my phone but there is no sound. The display is working for Sirius XM Radio. The amplifier was replaced 2x's although there was nothing wrong with it. The radio was replaced although there was nothing wrong with it. Vehicle consistently lacks power, car drags when you switch lanes and accelerate, headlights were not working and replaced 3 times. I almost flew over a cliff because it was pitch black. I could not see the road in front of me. Door panel control was replaced because windows were stuck rolled down/rolled up. Keypad would not work to unlock the door. I had to climb into the car from the passenger side of the vehicle because the driver's side door was locking me out of the car. Batteries in keypads were replaced. Driver's side door was locking me inside of the car. I was forced to climb over the center console to get out of the car through the passenger side. I had issues with the shocks & struts. The Michelin tires that came with the vehicles are cheap [XXX]. I replaced the tires with all-weather tires and consistently rotated them during oil changes. UCONNECT RADIO ISSUES occurred numerous times in my Black 2017 Dodge Challenger GT MODEL with leather interior and sunroof as well VIN ending [XXX]. I filed numerous complaints with Dodge customer service as well as UCONNECT. Cases # [XXX] opened with Stellantis and the FCA case [XXX]. Both are uncooperative! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Additional Notes:
Electrical system is currently failing. I was informed that I need a PDC wiring kit to replace the fuse box and the entire vehicle must be rewired. USB Charging ports DO NOT WORK. Cigarette lighter ports to charge cellular devices do not work. Every time the service department at the dealership fixed a component to repair the radio a fuse was blown in another area of the vehicle in 2024. Currently 2025, I was told that the Radio lost connection with amplifier. The screen of the radio is on. It is changing from station to station and there is no sound. The bluetooth connects to my phone but there is no sound. The display is working for Sirius XM Radio. The amplifier was replaced 2x's although there was nothing wrong with it. The radio was replaced although there was nothing wrong with it. Vehicle consistently lacks power, car drags when you switch lanes and accelerate, headlights were not working and replaced 3 times. I almost flew over a cliff because it was pitch black. I could not see the road in front of me. Door panel control was replaced because windows were stuck rolled down/rolled up. Keypad would not work to unlock the door. I had to climb into the car from the passenger side of the vehicle because the driver's side door was locking me out of the car. Batteries in keypads were replaced. Driver's side door was locking me inside of the car. I was forced to climb over the center console to get out of the car through the passenger side. I had issues with the shocks & struts. The Michelin tires that came with the vehicles are cheap [XXX]. I replaced the tires with all-weather tires and consistently rotated them during oil changes. UCONNECT RADIO ISSUES occurred numerous times in my Black 2017 Dodge Challenger GT MODEL with leather interior and sunroof as well VIN ending [XXX]. I filed numerous complaints with Dodge customer service as well as UCONNECT. Cases # [XXX] opened with Stellantis and the FCA case [XXX]. Both are uncooperative! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Mfg Campaign: 11660559
Recall Date: May 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I owned a 2017 Dodge Challenger which had electrical issues and a defective Uconnect radio system. A few months after purchasing the 2019 Dodge Challenger, I experienced electrical issues. The electric key system failed locking me outside of the vehicle while pumping gas. I had to enter the vehicle from the passenger side door. When I tried to exit the vehicle, I could not open the door. I had to climb over the center console to exit the vehicle from the passenger side. The key fab battery was replaced but the issue continued. The rear/front suspension failed in 2020. The westbury service department blew my alternator servicing while replacing the radiator and fixing the electrical issue with Uconnect. The driver's side window would not roll down. It was stuck down in 2021. The door panel switches were replaced. The door issue was not resolved. I randomly remained locked out of the vehicle. I complained that the heat would turn on randomly inside of the vehicle. My headlights stopped working twice and my light bulbs were replaced although the bulbs were good. I couldn't see the road in front of me at night and almost drove off of a cliff. The radio/gps/bluetooth system continuously failed ten times. The service department replaced the radio. and amplifiers twice, although they were in working condition. This did not resolve the issue. The Jamaica service department explained that the issues that have been occurring are electrical and tried replacing the fuses to fix the reoccurring issues. When I bought the car to them to fix the radio issue in 2024 my charging and USB ports stopped working. The fuse issue has since caused other safety hazards. They replaced the fuses several times and have explained that the entire electrical component "body harness wiring" must be replaced. I should not be responsible for replacing this part. When I bought the vehicle in for electrical issues while it was under warranty it should have been fixed immediately.
Corrective Action:
I owned a 2017 Dodge Challenger which had electrical issues and a defective Uconnect radio system. A few months after purchasing the 2019 Dodge Challenger, I experienced electrical issues. The electric key system failed locking me outside of the vehicle while pumping gas. I had to enter the vehicle from the passenger side door. When I tried to exit the vehicle, I could not open the door. I had to climb over the center console to exit the vehicle from the passenger side. The key fab battery was replaced but the issue continued. The rear/front suspension failed in 2020. The westbury service department blew my alternator servicing while replacing the radiator and fixing the electrical issue with Uconnect. The driver's side window would not roll down. It was stuck down in 2021. The door panel switches were replaced. The door issue was not resolved. I randomly remained locked out of the vehicle. I complained that the heat would turn on randomly inside of the vehicle. My headlights stopped working twice and my light bulbs were replaced although the bulbs were good. I couldn't see the road in front of me at night and almost drove off of a cliff. The radio/gps/bluetooth system continuously failed ten times. The service department replaced the radio. and amplifiers twice, although they were in working condition. This did not resolve the issue. The Jamaica service department explained that the issues that have been occurring are electrical and tried replacing the fuses to fix the reoccurring issues. When I bought the car to them to fix the radio issue in 2024 my charging and USB ports stopped working. The fuse issue has since caused other safety hazards. They replaced the fuses several times and have explained that the entire electrical component "body harness wiring" must be replaced. I should not be responsible for replacing this part. When I bought the vehicle in for electrical issues while it was under warranty it should have been fixed immediately.
Additional Notes:
I owned a 2017 Dodge Challenger which had electrical issues and a defective Uconnect radio system. A few months after purchasing the 2019 Dodge Challenger, I experienced electrical issues. The electric key system failed locking me outside of the vehicle while pumping gas. I had to enter the vehicle from the passenger side door. When I tried to exit the vehicle, I could not open the door. I had to climb over the center console to exit the vehicle from the passenger side. The key fab battery was replaced but the issue continued. The rear/front suspension failed in 2020. The westbury service department blew my alternator servicing while replacing the radiator and fixing the electrical issue with Uconnect. The driver's side window would not roll down. It was stuck down in 2021. The door panel switches were replaced. The door issue was not resolved. I randomly remained locked out of the vehicle. I complained that the heat would turn on randomly inside of the vehicle. My headlights stopped working twice and my light bulbs were replaced although the bulbs were good. I couldn't see the road in front of me at night and almost drove off of a cliff. The radio/gps/bluetooth system continuously failed ten times. The service department replaced the radio. and amplifiers twice, although they were in working condition. This did not resolve the issue. The Jamaica service department explained that the issues that have been occurring are electrical and tried replacing the fuses to fix the reoccurring issues. When I bought the car to them to fix the radio issue in 2024 my charging and USB ports stopped working. The fuse issue has since caused other safety hazards. They replaced the fuses several times and have explained that the entire electrical component "body harness wiring" must be replaced. I should not be responsible for replacing this part. When I bought the vehicle in for electrical issues while it was under warranty it should have been fixed immediately.
Mfg Campaign: 11646346
Recall Date: Mar 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I owned a 2017 Dodge Challenger which had electrical issues and a defective Uconnect radio system. A few months after purchasing the 2019 Dodge Challenger, I experienced electrical issues. The electric key system failed locking me outside of the vehicle while pumping gas. I had to enter the vehicle from the passenger side door. When I tried to exit the vehicle, I could not open the door. I had to climb over the center console to exit the vehicle from the passenger side. The key fab battery was replaced but the issue continued. The rear/front suspension failed in 2020. The westbury service department blew my alternator servicing while replacing the radiator and fixing the electrical issue with Uconnect. The driver's side window would not roll down. It was stuck down in 2021. The door panel switches were replaced. The door issue was not resolved. I randomly remained locked out of the vehicle. I complained that the heat would turn on randomly inside of the vehicle. My headlights stopped working twice and my light bulbs were replaced although the bulbs were good. I couldn't see the road in front of me at night and almost drove off of a cliff. The radio/gps/bluetooth system continuously failed ten times. The service department replaced the radio. and amplifiers twice, although they were in working condition. This did not resolve the issue. The Jamaica service department explained that the issues that have been occurring are electrical and tried replacing the fuses to fix the reoccurring issues. When I bought the car to them to fix the radio issue in 2024 my charging and USB ports stopped working. The fuse issue has since caused other safety hazards. They replaced the fuses several times and have explained that the entire electrical component "body harness wiring" must be replaced. I should not be responsible for replacing this part. When I bought the vehicle in for electrical issues while it was under warranty it should have been fixed immediately.
Corrective Action:
I owned a 2017 Dodge Challenger which had electrical issues and a defective Uconnect radio system. A few months after purchasing the 2019 Dodge Challenger, I experienced electrical issues. The electric key system failed locking me outside of the vehicle while pumping gas. I had to enter the vehicle from the passenger side door. When I tried to exit the vehicle, I could not open the door. I had to climb over the center console to exit the vehicle from the passenger side. The key fab battery was replaced but the issue continued. The rear/front suspension failed in 2020. The westbury service department blew my alternator servicing while replacing the radiator and fixing the electrical issue with Uconnect. The driver's side window would not roll down. It was stuck down in 2021. The door panel switches were replaced. The door issue was not resolved. I randomly remained locked out of the vehicle. I complained that the heat would turn on randomly inside of the vehicle. My headlights stopped working twice and my light bulbs were replaced although the bulbs were good. I couldn't see the road in front of me at night and almost drove off of a cliff. The radio/gps/bluetooth system continuously failed ten times. The service department replaced the radio. and amplifiers twice, although they were in working condition. This did not resolve the issue. The Jamaica service department explained that the issues that have been occurring are electrical and tried replacing the fuses to fix the reoccurring issues. When I bought the car to them to fix the radio issue in 2024 my charging and USB ports stopped working. The fuse issue has since caused other safety hazards. They replaced the fuses several times and have explained that the entire electrical component "body harness wiring" must be replaced. I should not be responsible for replacing this part. When I bought the vehicle in for electrical issues while it was under warranty it should have been fixed immediately.
Additional Notes:
I owned a 2017 Dodge Challenger which had electrical issues and a defective Uconnect radio system. A few months after purchasing the 2019 Dodge Challenger, I experienced electrical issues. The electric key system failed locking me outside of the vehicle while pumping gas. I had to enter the vehicle from the passenger side door. When I tried to exit the vehicle, I could not open the door. I had to climb over the center console to exit the vehicle from the passenger side. The key fab battery was replaced but the issue continued. The rear/front suspension failed in 2020. The westbury service department blew my alternator servicing while replacing the radiator and fixing the electrical issue with Uconnect. The driver's side window would not roll down. It was stuck down in 2021. The door panel switches were replaced. The door issue was not resolved. I randomly remained locked out of the vehicle. I complained that the heat would turn on randomly inside of the vehicle. My headlights stopped working twice and my light bulbs were replaced although the bulbs were good. I couldn't see the road in front of me at night and almost drove off of a cliff. The radio/gps/bluetooth system continuously failed ten times. The service department replaced the radio. and amplifiers twice, although they were in working condition. This did not resolve the issue. The Jamaica service department explained that the issues that have been occurring are electrical and tried replacing the fuses to fix the reoccurring issues. When I bought the car to them to fix the radio issue in 2024 my charging and USB ports stopped working. The fuse issue has since caused other safety hazards. They replaced the fuses several times and have explained that the entire electrical component "body harness wiring" must be replaced. I should not be responsible for replacing this part. When I bought the vehicle in for electrical issues while it was under warranty it should have been fixed immediately.
Mfg Campaign: 11646346
Recall Date: Mar 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I owned a 2017 Dodge Challenger which had electrical issues and a defective Uconnect radio system. A few months after purchasing the 2019 Dodge Challenger, I experienced electrical issues. The electric key system failed locking me outside of the vehicle while pumping gas. I had to enter the vehicle from the passenger side door. When I tried to exit the vehicle, I could not open the door. I had to climb over the center console to exit the vehicle from the passenger side. The key fab battery was replaced but the issue continued. The rear/front suspension failed in 2020. The westbury service department blew my alternator servicing while replacing the radiator and fixing the electrical issue with Uconnect. The driver's side window would not roll down. It was stuck down in 2021. The door panel switches were replaced. The door issue was not resolved. I randomly remained locked out of the vehicle. I complained that the heat would turn on randomly inside of the vehicle. My headlights stopped working twice and my light bulbs were replaced although the bulbs were good. I couldn't see the road in front of me at night and almost drove off of a cliff. The radio/gps/bluetooth system continuously failed ten times. The service department replaced the radio. and amplifiers twice, although they were in working condition. This did not resolve the issue. The Jamaica service department explained that the issues that have been occurring are electrical and tried replacing the fuses to fix the reoccurring issues. When I bought the car to them to fix the radio issue in 2024 my charging and USB ports stopped working. The fuse issue has since caused other safety hazards. They replaced the fuses several times and have explained that the entire electrical component "body harness wiring" must be replaced. I should not be responsible for replacing this part. When I bought the vehicle in for electrical issues while it was under warranty it should have been fixed immediately.
Corrective Action:
I owned a 2017 Dodge Challenger which had electrical issues and a defective Uconnect radio system. A few months after purchasing the 2019 Dodge Challenger, I experienced electrical issues. The electric key system failed locking me outside of the vehicle while pumping gas. I had to enter the vehicle from the passenger side door. When I tried to exit the vehicle, I could not open the door. I had to climb over the center console to exit the vehicle from the passenger side. The key fab battery was replaced but the issue continued. The rear/front suspension failed in 2020. The westbury service department blew my alternator servicing while replacing the radiator and fixing the electrical issue with Uconnect. The driver's side window would not roll down. It was stuck down in 2021. The door panel switches were replaced. The door issue was not resolved. I randomly remained locked out of the vehicle. I complained that the heat would turn on randomly inside of the vehicle. My headlights stopped working twice and my light bulbs were replaced although the bulbs were good. I couldn't see the road in front of me at night and almost drove off of a cliff. The radio/gps/bluetooth system continuously failed ten times. The service department replaced the radio. and amplifiers twice, although they were in working condition. This did not resolve the issue. The Jamaica service department explained that the issues that have been occurring are electrical and tried replacing the fuses to fix the reoccurring issues. When I bought the car to them to fix the radio issue in 2024 my charging and USB ports stopped working. The fuse issue has since caused other safety hazards. They replaced the fuses several times and have explained that the entire electrical component "body harness wiring" must be replaced. I should not be responsible for replacing this part. When I bought the vehicle in for electrical issues while it was under warranty it should have been fixed immediately.
Additional Notes:
I owned a 2017 Dodge Challenger which had electrical issues and a defective Uconnect radio system. A few months after purchasing the 2019 Dodge Challenger, I experienced electrical issues. The electric key system failed locking me outside of the vehicle while pumping gas. I had to enter the vehicle from the passenger side door. When I tried to exit the vehicle, I could not open the door. I had to climb over the center console to exit the vehicle from the passenger side. The key fab battery was replaced but the issue continued. The rear/front suspension failed in 2020. The westbury service department blew my alternator servicing while replacing the radiator and fixing the electrical issue with Uconnect. The driver's side window would not roll down. It was stuck down in 2021. The door panel switches were replaced. The door issue was not resolved. I randomly remained locked out of the vehicle. I complained that the heat would turn on randomly inside of the vehicle. My headlights stopped working twice and my light bulbs were replaced although the bulbs were good. I couldn't see the road in front of me at night and almost drove off of a cliff. The radio/gps/bluetooth system continuously failed ten times. The service department replaced the radio. and amplifiers twice, although they were in working condition. This did not resolve the issue. The Jamaica service department explained that the issues that have been occurring are electrical and tried replacing the fuses to fix the reoccurring issues. When I bought the car to them to fix the radio issue in 2024 my charging and USB ports stopped working. The fuse issue has since caused other safety hazards. They replaced the fuses several times and have explained that the entire electrical component "body harness wiring" must be replaced. I should not be responsible for replacing this part. When I bought the vehicle in for electrical issues while it was under warranty it should have been fixed immediately.
Mfg Campaign: 11646346
Recall Date: Mar 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11646062
Recall Date: Mar 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11646062
Recall Date: Mar 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unknown
Corrective Action:
Unknown
Additional Notes:
Unknown
Mfg Campaign: 11646062
Recall Date: Mar 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My mileage time ometer keeps jumping from 56000 to 68000 time belt. My car is fairly new. This vehicle should not be doing this. The break I use to start the car nearly starts it. The breaks is not connected to the fuel pump correctly.
Corrective Action:
My mileage time ometer keeps jumping from 56000 to 68000 time belt. My car is fairly new. This vehicle should not be doing this. The break I use to start the car nearly starts it. The breaks is not connected to the fuel pump correctly.
Additional Notes:
My mileage time ometer keeps jumping from 56000 to 68000 time belt. My car is fairly new. This vehicle should not be doing this. The break I use to start the car nearly starts it. The breaks is not connected to the fuel pump correctly.
Mfg Campaign: 11621159
Recall Date: Oct 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My mileage time ometer keeps jumping from 56000 to 68000 time belt. My car is fairly new. This vehicle should not be doing this. The break I use to start the car nearly starts it. The breaks is not connected to the fuel pump correctly.
Corrective Action:
My mileage time ometer keeps jumping from 56000 to 68000 time belt. My car is fairly new. This vehicle should not be doing this. The break I use to start the car nearly starts it. The breaks is not connected to the fuel pump correctly.
Additional Notes:
My mileage time ometer keeps jumping from 56000 to 68000 time belt. My car is fairly new. This vehicle should not be doing this. The break I use to start the car nearly starts it. The breaks is not connected to the fuel pump correctly.
Mfg Campaign: 11621159
Recall Date: Oct 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My mileage time ometer keeps jumping from 56000 to 68000 time belt. My car is fairly new. This vehicle should not be doing this. The break I use to start the car nearly starts it. The breaks is not connected to the fuel pump correctly.
Corrective Action:
My mileage time ometer keeps jumping from 56000 to 68000 time belt. My car is fairly new. This vehicle should not be doing this. The break I use to start the car nearly starts it. The breaks is not connected to the fuel pump correctly.
Additional Notes:
My mileage time ometer keeps jumping from 56000 to 68000 time belt. My car is fairly new. This vehicle should not be doing this. The break I use to start the car nearly starts it. The breaks is not connected to the fuel pump correctly.
Mfg Campaign: 11621159
Recall Date: Oct 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I leased this car there purchased it. Never had any accident or anything in that sort. However my car start to make this metal noise when I am driving which is super loud. I took it to the dealership but they said it's not serious without doing a thorough check up. they said it's just a sound that those type cars make and it replace the metal part it cost about 10k or something like that. I never heard this sound in any type of car. The sound is very loud and I don't feel safe driving my car. Something is off and the metal sound is constant. like 2 pieces of metal rubbing into each other and they're about to break.
Corrective Action:
I leased this car there purchased it. Never had any accident or anything in that sort. However my car start to make this metal noise when I am driving which is super loud. I took it to the dealership but they said it's not serious without doing a thorough check up. they said it's just a sound that those type cars make and it replace the metal part it cost about 10k or something like that. I never heard this sound in any type of car. The sound is very loud and I don't feel safe driving my car. Something is off and the metal sound is constant. like 2 pieces of metal rubbing into each other and they're about to break.
Additional Notes:
I leased this car there purchased it. Never had any accident or anything in that sort. However my car start to make this metal noise when I am driving which is super loud. I took it to the dealership but they said it's not serious without doing a thorough check up. they said it's just a sound that those type cars make and it replace the metal part it cost about 10k or something like that. I never heard this sound in any type of car. The sound is very loud and I don't feel safe driving my car. Something is off and the metal sound is constant. like 2 pieces of metal rubbing into each other and they're about to break.
Mfg Campaign: 11613312
Recall Date: Sep 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
What component or system failed or malfunctioned? Airbag. Not sure about the available for inspection. How was your safety or safety of others put at risk? In accident airbag did not deploy and both driver and passenger were injured. Driver suffered head injuries and concussion. Has the problem been reproduced or confirmed by a dealer or independent service center? Car is totaled out by insurance company. Not sure of answer to this question. Has the vehicle or component inspected by the manufacturer, police, insurance representatives or others? Yes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when they first appeared? No.
Corrective Action:
What component or system failed or malfunctioned? Airbag. Not sure about the available for inspection. How was your safety or safety of others put at risk? In accident airbag did not deploy and both driver and passenger were injured. Driver suffered head injuries and concussion. Has the problem been reproduced or confirmed by a dealer or independent service center? Car is totaled out by insurance company. Not sure of answer to this question. Has the vehicle or component inspected by the manufacturer, police, insurance representatives or others? Yes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when they first appeared? No.
Additional Notes:
What component or system failed or malfunctioned? Airbag. Not sure about the available for inspection. How was your safety or safety of others put at risk? In accident airbag did not deploy and both driver and passenger were injured. Driver suffered head injuries and concussion. Has the problem been reproduced or confirmed by a dealer or independent service center? Car is totaled out by insurance company. Not sure of answer to this question. Has the vehicle or component inspected by the manufacturer, police, insurance representatives or others? Yes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when they first appeared? No.
Mfg Campaign: 11594558
Recall Date: Jun 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle's Uconnect system (which is required for most all functions including backup camera) will intermittently go black and become unresponsive. Soft and hard resets do not resolve it at first. Hard reset eventually resulted in a generic screen with numerous functions missing. Eventually after several hours the correct screen restored itself. This happens intermittently and there are hundreds of reports of this online (search for Uconnect screen black).
Corrective Action:
The vehicle's Uconnect system (which is required for most all functions including backup camera) will intermittently go black and become unresponsive. Soft and hard resets do not resolve it at first. Hard reset eventually resulted in a generic screen with numerous functions missing. Eventually after several hours the correct screen restored itself. This happens intermittently and there are hundreds of reports of this online (search for Uconnect screen black).
Additional Notes:
The vehicle's Uconnect system (which is required for most all functions including backup camera) will intermittently go black and become unresponsive. Soft and hard resets do not resolve it at first. Hard reset eventually resulted in a generic screen with numerous functions missing. Eventually after several hours the correct screen restored itself. This happens intermittently and there are hundreds of reports of this online (search for Uconnect screen black).
Mfg Campaign: 11592164
Recall Date: Jun 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, the headlights became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the electrical box was melted. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 98,000.
Corrective Action:
The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, the headlights became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the electrical box was melted. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 98,000.
Additional Notes:
The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, the headlights became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the electrical box was melted. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 98,000.
Mfg Campaign: 11579748
Recall Date: Mar 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is a loud popping sound when I start my car. It sounds as if the car is back firing. The sound has been duplicated several times. The sound does not happen every time, but it has happened well over 100 times. I have taken it into the dealership, and they claim that the sound can never be duplicated. Also, when I place my car in reverse and then drive the backup camera screen remains on in after driving forward for more than 30 seconds. This is VERY hazardous because when looking at the screen i can still see what is behind me which is a huge distraction.
Corrective Action:
There is a loud popping sound when I start my car. It sounds as if the car is back firing. The sound has been duplicated several times. The sound does not happen every time, but it has happened well over 100 times. I have taken it into the dealership, and they claim that the sound can never be duplicated. Also, when I place my car in reverse and then drive the backup camera screen remains on in after driving forward for more than 30 seconds. This is VERY hazardous because when looking at the screen i can still see what is behind me which is a huge distraction.
Additional Notes:
There is a loud popping sound when I start my car. It sounds as if the car is back firing. The sound has been duplicated several times. The sound does not happen every time, but it has happened well over 100 times. I have taken it into the dealership, and they claim that the sound can never be duplicated. Also, when I place my car in reverse and then drive the backup camera screen remains on in after driving forward for more than 30 seconds. This is VERY hazardous because when looking at the screen i can still see what is behind me which is a huge distraction.
Mfg Campaign: 11577363
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a loud popping sound when I start my car. It sounds as if the car is back firing. The sound has been duplicated several times. The sound does not happen every time, but it has happened well over 100 times. I have taken it into the dealership, and they claim that the sound can never be duplicated. Also, when I place my car in reverse and then drive the backup camera screen remains on in after driving forward for more than 30 seconds. This is VERY hazardous because when looking at the screen i can still see what is behind me which is a huge distraction.
Corrective Action:
There is a loud popping sound when I start my car. It sounds as if the car is back firing. The sound has been duplicated several times. The sound does not happen every time, but it has happened well over 100 times. I have taken it into the dealership, and they claim that the sound can never be duplicated. Also, when I place my car in reverse and then drive the backup camera screen remains on in after driving forward for more than 30 seconds. This is VERY hazardous because when looking at the screen i can still see what is behind me which is a huge distraction.
Additional Notes:
There is a loud popping sound when I start my car. It sounds as if the car is back firing. The sound has been duplicated several times. The sound does not happen every time, but it has happened well over 100 times. I have taken it into the dealership, and they claim that the sound can never be duplicated. Also, when I place my car in reverse and then drive the backup camera screen remains on in after driving forward for more than 30 seconds. This is VERY hazardous because when looking at the screen i can still see what is behind me which is a huge distraction.
Mfg Campaign: 11577363
Recall Date: Mar 14, 2024
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