Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U82, U83
Recall Date: Jul 12, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T03
Recall Date: Feb 14, 2017
Chrysler (fca Us Llc)
Safety Issue:
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S03
Recall Date: Jan 28, 2016
Consumer Complaints
250 ComplaintsChrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
3 of my 20” wheels cracked at different times. It causes my tires to go flat.
Corrective Action:
3 of my 20” wheels cracked at different times. It causes my tires to go flat.
Additional Notes:
3 of my 20” wheels cracked at different times. It causes my tires to go flat.
Mfg Campaign: 11447256
Recall Date: Jan 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2016 Dodge Charger. The contact stated that while driving approximately 10 - 15 MPH, another vehicle suddenly crashed into his vehicle from the rear driver's side at approximately 55 MPH. The contact stated that the driver’s side A-pillar and driver’s side rear B-pillar were severely crushed, but no air bags deployed. A police report was made. The vehicle was towed from the scene and deemed a total loss. The contact suffered a concussion, bruising along the left side of his body, memory loss, and a broken collar bone. The contact was not aware of anyone else had sustained any injuries. The contact went to the hospital to seek medical attention. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000.
Corrective Action:
The contact owned a 2016 Dodge Charger. The contact stated that while driving approximately 10 - 15 MPH, another vehicle suddenly crashed into his vehicle from the rear driver's side at approximately 55 MPH. The contact stated that the driver’s side A-pillar and driver’s side rear B-pillar were severely crushed, but no air bags deployed. A police report was made. The vehicle was towed from the scene and deemed a total loss. The contact suffered a concussion, bruising along the left side of his body, memory loss, and a broken collar bone. The contact was not aware of anyone else had sustained any injuries. The contact went to the hospital to seek medical attention. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000.
Additional Notes:
The contact owned a 2016 Dodge Charger. The contact stated that while driving approximately 10 - 15 MPH, another vehicle suddenly crashed into his vehicle from the rear driver's side at approximately 55 MPH. The contact stated that the driver’s side A-pillar and driver’s side rear B-pillar were severely crushed, but no air bags deployed. A police report was made. The vehicle was towed from the scene and deemed a total loss. The contact suffered a concussion, bruising along the left side of his body, memory loss, and a broken collar bone. The contact was not aware of anyone else had sustained any injuries. The contact went to the hospital to seek medical attention. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000.
Mfg Campaign: 11443991
Recall Date: Dec 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car randomly dies. I will come to a stop sign or stop light and it will shut off without warning. Usually I put the car in park and it starts back up without issues. Last time it happened when I started it back up it was stuck in 3rd gear. I've had it towed to Landmark dodge before and they said cam shaft sensor so they replaced it. Then it happened again and they agreed it was the battery. Replaced the battery. Does it again (this last time when it wouldn't come out of 3rd gear. Check engine light now on and no traction control) tow to Landmark they keep it for 3 days and they said it was acting normal and they see nothing wrong. Waiting for it to happen AGAIN. Every time Landmark tells me my car is fine.
Corrective Action:
The car randomly dies. I will come to a stop sign or stop light and it will shut off without warning. Usually I put the car in park and it starts back up without issues. Last time it happened when I started it back up it was stuck in 3rd gear. I've had it towed to Landmark dodge before and they said cam shaft sensor so they replaced it. Then it happened again and they agreed it was the battery. Replaced the battery. Does it again (this last time when it wouldn't come out of 3rd gear. Check engine light now on and no traction control) tow to Landmark they keep it for 3 days and they said it was acting normal and they see nothing wrong. Waiting for it to happen AGAIN. Every time Landmark tells me my car is fine.
Additional Notes:
The car randomly dies. I will come to a stop sign or stop light and it will shut off without warning. Usually I put the car in park and it starts back up without issues. Last time it happened when I started it back up it was stuck in 3rd gear. I've had it towed to Landmark dodge before and they said cam shaft sensor so they replaced it. Then it happened again and they agreed it was the battery. Replaced the battery. Does it again (this last time when it wouldn't come out of 3rd gear. Check engine light now on and no traction control) tow to Landmark they keep it for 3 days and they said it was acting normal and they see nothing wrong. Waiting for it to happen AGAIN. Every time Landmark tells me my car is fine.
Mfg Campaign: 11443834
Recall Date: Dec 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The car randomly dies. I will come to a stop sign or stop light and it will shut off without warning. Usually I put the car in park and it starts back up without issues. Last time it happened when I started it back up it was stuck in 3rd gear. I've had it towed to Landmark dodge before and they said cam shaft sensor so they replaced it. Then it happened again and they agreed it was the battery. Replaced the battery. Does it again (this last time when it wouldn't come out of 3rd gear. Check engine light now on and no traction control) tow to Landmark they keep it for 3 days and they said it was acting normal and they see nothing wrong. Waiting for it to happen AGAIN. Every time Landmark tells me my car is fine.
Corrective Action:
The car randomly dies. I will come to a stop sign or stop light and it will shut off without warning. Usually I put the car in park and it starts back up without issues. Last time it happened when I started it back up it was stuck in 3rd gear. I've had it towed to Landmark dodge before and they said cam shaft sensor so they replaced it. Then it happened again and they agreed it was the battery. Replaced the battery. Does it again (this last time when it wouldn't come out of 3rd gear. Check engine light now on and no traction control) tow to Landmark they keep it for 3 days and they said it was acting normal and they see nothing wrong. Waiting for it to happen AGAIN. Every time Landmark tells me my car is fine.
Additional Notes:
The car randomly dies. I will come to a stop sign or stop light and it will shut off without warning. Usually I put the car in park and it starts back up without issues. Last time it happened when I started it back up it was stuck in 3rd gear. I've had it towed to Landmark dodge before and they said cam shaft sensor so they replaced it. Then it happened again and they agreed it was the battery. Replaced the battery. Does it again (this last time when it wouldn't come out of 3rd gear. Check engine light now on and no traction control) tow to Landmark they keep it for 3 days and they said it was acting normal and they see nothing wrong. Waiting for it to happen AGAIN. Every time Landmark tells me my car is fine.
Mfg Campaign: 11443834
Recall Date: Dec 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car randomly dies. I will come to a stop sign or stop light and it will shut off without warning. Usually I put the car in park and it starts back up without issues. Last time it happened when I started it back up it was stuck in 3rd gear. I've had it towed to Landmark dodge before and they said cam shaft sensor so they replaced it. Then it happened again and they agreed it was the battery. Replaced the battery. Does it again (this last time when it wouldn't come out of 3rd gear. Check engine light now on and no traction control) tow to Landmark they keep it for 3 days and they said it was acting normal and they see nothing wrong. Waiting for it to happen AGAIN. Every time Landmark tells me my car is fine.
Corrective Action:
The car randomly dies. I will come to a stop sign or stop light and it will shut off without warning. Usually I put the car in park and it starts back up without issues. Last time it happened when I started it back up it was stuck in 3rd gear. I've had it towed to Landmark dodge before and they said cam shaft sensor so they replaced it. Then it happened again and they agreed it was the battery. Replaced the battery. Does it again (this last time when it wouldn't come out of 3rd gear. Check engine light now on and no traction control) tow to Landmark they keep it for 3 days and they said it was acting normal and they see nothing wrong. Waiting for it to happen AGAIN. Every time Landmark tells me my car is fine.
Additional Notes:
The car randomly dies. I will come to a stop sign or stop light and it will shut off without warning. Usually I put the car in park and it starts back up without issues. Last time it happened when I started it back up it was stuck in 3rd gear. I've had it towed to Landmark dodge before and they said cam shaft sensor so they replaced it. Then it happened again and they agreed it was the battery. Replaced the battery. Does it again (this last time when it wouldn't come out of 3rd gear. Check engine light now on and no traction control) tow to Landmark they keep it for 3 days and they said it was acting normal and they see nothing wrong. Waiting for it to happen AGAIN. Every time Landmark tells me my car is fine.
Mfg Campaign: 11443834
Recall Date: Dec 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Dodge Charger. The contact stated while her daughter was driving at unknown speed, the traction control warning light illuminated, and the vehicle decelerated to 30 MPH. The driver was able to park on the side of the road for 30 minutes before restarting the vehicle and drove to her destination. The driver took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 92,458.
Corrective Action:
The contact owns a 2016 Dodge Charger. The contact stated while her daughter was driving at unknown speed, the traction control warning light illuminated, and the vehicle decelerated to 30 MPH. The driver was able to park on the side of the road for 30 minutes before restarting the vehicle and drove to her destination. The driver took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 92,458.
Additional Notes:
The contact owns a 2016 Dodge Charger. The contact stated while her daughter was driving at unknown speed, the traction control warning light illuminated, and the vehicle decelerated to 30 MPH. The driver was able to park on the side of the road for 30 minutes before restarting the vehicle and drove to her destination. The driver took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 92,458.
Mfg Campaign: 11437291
Recall Date: Oct 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
One of the pins on the fuel pump & associated harness got hot enough to melt a hole in the top of the fuel pump causing it to leak gas.
Corrective Action:
One of the pins on the fuel pump & associated harness got hot enough to melt a hole in the top of the fuel pump causing it to leak gas.
Additional Notes:
One of the pins on the fuel pump & associated harness got hot enough to melt a hole in the top of the fuel pump causing it to leak gas.
Mfg Campaign: 11436445
Recall Date: Oct 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
One of the pins on the fuel pump & associated harness got hot enough to melt a hole in the top of the fuel pump causing it to leak gas.
Corrective Action:
One of the pins on the fuel pump & associated harness got hot enough to melt a hole in the top of the fuel pump causing it to leak gas.
Additional Notes:
One of the pins on the fuel pump & associated harness got hot enough to melt a hole in the top of the fuel pump causing it to leak gas.
Mfg Campaign: 11436446
Recall Date: Oct 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Kept smelling gas after filling up and off and on . Did a fill up and gas was so strong had to call a tow truck. Dealership said fuel pump assembly connector had high resistance causing the top of the fuel pump to melt.
Corrective Action:
Kept smelling gas after filling up and off and on . Did a fill up and gas was so strong had to call a tow truck. Dealership said fuel pump assembly connector had high resistance causing the top of the fuel pump to melt.
Additional Notes:
Kept smelling gas after filling up and off and on . Did a fill up and gas was so strong had to call a tow truck. Dealership said fuel pump assembly connector had high resistance causing the top of the fuel pump to melt.
Mfg Campaign: 11433055
Recall Date: Sep 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
No warning lights. Loses power, shuts down when traveling. Must pull over, come to a complete stop, put vehicle in park, wait 2-3 minutes sometime longer before it will start back up, Has been occurring for at least 6`months now. Repair shop/dealer unable to confirm due to the fact that it doesn't occur when test driven!!
Corrective Action:
No warning lights. Loses power, shuts down when traveling. Must pull over, come to a complete stop, put vehicle in park, wait 2-3 minutes sometime longer before it will start back up, Has been occurring for at least 6`months now. Repair shop/dealer unable to confirm due to the fact that it doesn't occur when test driven!!
Additional Notes:
No warning lights. Loses power, shuts down when traveling. Must pull over, come to a complete stop, put vehicle in park, wait 2-3 minutes sometime longer before it will start back up, Has been occurring for at least 6`months now. Repair shop/dealer unable to confirm due to the fact that it doesn't occur when test driven!!
Mfg Campaign: 11432625
Recall Date: Sep 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
No warning lights. Loses power, shuts down when traveling. Must pull over, come to a complete stop, put vehicle in park, wait 2-3 minutes sometime longer before it will start back up, Has been occurring for at least 6`months now. Repair shop/dealer unable to confirm due to the fact that it doesn't occur when test driven!!
Corrective Action:
No warning lights. Loses power, shuts down when traveling. Must pull over, come to a complete stop, put vehicle in park, wait 2-3 minutes sometime longer before it will start back up, Has been occurring for at least 6`months now. Repair shop/dealer unable to confirm due to the fact that it doesn't occur when test driven!!
Additional Notes:
No warning lights. Loses power, shuts down when traveling. Must pull over, come to a complete stop, put vehicle in park, wait 2-3 minutes sometime longer before it will start back up, Has been occurring for at least 6`months now. Repair shop/dealer unable to confirm due to the fact that it doesn't occur when test driven!!
Mfg Campaign: 11432625
Recall Date: Sep 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
No warning lights. Loses power, shuts down when traveling. Must pull over, come to a complete stop, put vehicle in park, wait 2-3 minutes sometime longer before it will start back up, Has been occurring for at least 6`months now. Repair shop/dealer unable to confirm due to the fact that it doesn't occur when test driven!!
Corrective Action:
No warning lights. Loses power, shuts down when traveling. Must pull over, come to a complete stop, put vehicle in park, wait 2-3 minutes sometime longer before it will start back up, Has been occurring for at least 6`months now. Repair shop/dealer unable to confirm due to the fact that it doesn't occur when test driven!!
Additional Notes:
No warning lights. Loses power, shuts down when traveling. Must pull over, come to a complete stop, put vehicle in park, wait 2-3 minutes sometime longer before it will start back up, Has been occurring for at least 6`months now. Repair shop/dealer unable to confirm due to the fact that it doesn't occur when test driven!!
Mfg Campaign: 11432625
Recall Date: Sep 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:INTERIOR PANELS:DOOR
Potential Consequences:
The contact owns a 2016 Dodge Charger. The contact stated that the passenger’s side front door and driver’s side rear door panels started to detach from the body of the vehicle. The manufacturer had been notified of the failure and informed the contact that there were no recalls on the vehicle. The manufacturer referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2016 Dodge Charger. The contact stated that the passenger’s side front door and driver’s side rear door panels started to detach from the body of the vehicle. The manufacturer had been notified of the failure and informed the contact that there were no recalls on the vehicle. The manufacturer referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2016 Dodge Charger. The contact stated that the passenger’s side front door and driver’s side rear door panels started to detach from the body of the vehicle. The manufacturer had been notified of the failure and informed the contact that there were no recalls on the vehicle. The manufacturer referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 55,000.
Mfg Campaign: 11432021
Recall Date: Sep 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Chrysler/|Dodge 300's/Charger have a known issue with door panel warping because of material or design defect. A judged rule 08/26/21 that there is an expressed warranty and that they should be repaired outside of the manufacture's warranty, which is when the defect shows up. I have tried both the dealership and customer care Auburn Hills, Michigan to no avail. I am stuck with making the very costly repair myself on a vehicle that I can't sell for what should be its value without the defect showing. I am a disable veteran and a senior so neither of those prospect are appealing. What can I do to get the dealer to fix the defect in light of the judge's ruling or other consumer protection laws? I need to get a replacement vehicle and can't get a reasonable return on this investment with the defect. Please help me.
Corrective Action:
Chrysler/|Dodge 300's/Charger have a known issue with door panel warping because of material or design defect. A judged rule 08/26/21 that there is an expressed warranty and that they should be repaired outside of the manufacture's warranty, which is when the defect shows up. I have tried both the dealership and customer care Auburn Hills, Michigan to no avail. I am stuck with making the very costly repair myself on a vehicle that I can't sell for what should be its value without the defect showing. I am a disable veteran and a senior so neither of those prospect are appealing. What can I do to get the dealer to fix the defect in light of the judge's ruling or other consumer protection laws? I need to get a replacement vehicle and can't get a reasonable return on this investment with the defect. Please help me.
Additional Notes:
Chrysler/|Dodge 300's/Charger have a known issue with door panel warping because of material or design defect. A judged rule 08/26/21 that there is an expressed warranty and that they should be repaired outside of the manufacture's warranty, which is when the defect shows up. I have tried both the dealership and customer care Auburn Hills, Michigan to no avail. I am stuck with making the very costly repair myself on a vehicle that I can't sell for what should be its value without the defect showing. I am a disable veteran and a senior so neither of those prospect are appealing. What can I do to get the dealer to fix the defect in light of the judge's ruling or other consumer protection laws? I need to get a replacement vehicle and can't get a reasonable return on this investment with the defect. Please help me.
Mfg Campaign: 11431635
Recall Date: Sep 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Chrysler/|Dodge 300's/Charger have a known issue with door panel warping because of material or design defect. A judged rule 08/26/21 that there is an expressed warranty and that they should be repaired outside of the manufacture's warranty, which is when the defect shows up. I have tried both the dealership and customer care Auburn Hills, Michigan to no avail. I am stuck with making the very costly repair myself on a vehicle that I can't sell for what should be its value without the defect showing. I am a disable veteran and a senior so neither of those prospect are appealing. What can I do to get the dealer to fix the defect in light of the judge's ruling or other consumer protection laws? I need to get a replacement vehicle and can't get a reasonable return on this investment with the defect. Please help me.
Corrective Action:
Chrysler/|Dodge 300's/Charger have a known issue with door panel warping because of material or design defect. A judged rule 08/26/21 that there is an expressed warranty and that they should be repaired outside of the manufacture's warranty, which is when the defect shows up. I have tried both the dealership and customer care Auburn Hills, Michigan to no avail. I am stuck with making the very costly repair myself on a vehicle that I can't sell for what should be its value without the defect showing. I am a disable veteran and a senior so neither of those prospect are appealing. What can I do to get the dealer to fix the defect in light of the judge's ruling or other consumer protection laws? I need to get a replacement vehicle and can't get a reasonable return on this investment with the defect. Please help me.
Additional Notes:
Chrysler/|Dodge 300's/Charger have a known issue with door panel warping because of material or design defect. A judged rule 08/26/21 that there is an expressed warranty and that they should be repaired outside of the manufacture's warranty, which is when the defect shows up. I have tried both the dealership and customer care Auburn Hills, Michigan to no avail. I am stuck with making the very costly repair myself on a vehicle that I can't sell for what should be its value without the defect showing. I am a disable veteran and a senior so neither of those prospect are appealing. What can I do to get the dealer to fix the defect in light of the judge's ruling or other consumer protection laws? I need to get a replacement vehicle and can't get a reasonable return on this investment with the defect. Please help me.
Mfg Campaign: 11431635
Recall Date: Sep 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Chrysler/|Dodge 300's/Charger have a known issue with door panel warping because of material or design defect. A judged rule 08/26/21 that there is an expressed warranty and that they should be repaired outside of the manufacture's warranty, which is when the defect shows up. I have tried both the dealership and customer care Auburn Hills, Michigan to no avail. I am stuck with making the very costly repair myself on a vehicle that I can't sell for what should be its value without the defect showing. I am a disable veteran and a senior so neither of those prospect are appealing. What can I do to get the dealer to fix the defect in light of the judge's ruling or other consumer protection laws? I need to get a replacement vehicle and can't get a reasonable return on this investment with the defect. Please help me.
Corrective Action:
Chrysler/|Dodge 300's/Charger have a known issue with door panel warping because of material or design defect. A judged rule 08/26/21 that there is an expressed warranty and that they should be repaired outside of the manufacture's warranty, which is when the defect shows up. I have tried both the dealership and customer care Auburn Hills, Michigan to no avail. I am stuck with making the very costly repair myself on a vehicle that I can't sell for what should be its value without the defect showing. I am a disable veteran and a senior so neither of those prospect are appealing. What can I do to get the dealer to fix the defect in light of the judge's ruling or other consumer protection laws? I need to get a replacement vehicle and can't get a reasonable return on this investment with the defect. Please help me.
Additional Notes:
Chrysler/|Dodge 300's/Charger have a known issue with door panel warping because of material or design defect. A judged rule 08/26/21 that there is an expressed warranty and that they should be repaired outside of the manufacture's warranty, which is when the defect shows up. I have tried both the dealership and customer care Auburn Hills, Michigan to no avail. I am stuck with making the very costly repair myself on a vehicle that I can't sell for what should be its value without the defect showing. I am a disable veteran and a senior so neither of those prospect are appealing. What can I do to get the dealer to fix the defect in light of the judge's ruling or other consumer protection laws? I need to get a replacement vehicle and can't get a reasonable return on this investment with the defect. Please help me.
Mfg Campaign: 11431635
Recall Date: Sep 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
Driver Seat will automatically move forward or back during the car actively moving. Moving all the way forward and extending back where unable to reach pedals. Extremely dangerous potentially causing and accident, with serious leg injuries. The emergency break will automatically occur with no vehicles/obstructions that would set off the alert, on the highway , potentially being rear ended. The problems have been occurring approximately 1 yr
Corrective Action:
Driver Seat will automatically move forward or back during the car actively moving. Moving all the way forward and extending back where unable to reach pedals. Extremely dangerous potentially causing and accident, with serious leg injuries. The emergency break will automatically occur with no vehicles/obstructions that would set off the alert, on the highway , potentially being rear ended. The problems have been occurring approximately 1 yr
Additional Notes:
Driver Seat will automatically move forward or back during the car actively moving. Moving all the way forward and extending back where unable to reach pedals. Extremely dangerous potentially causing and accident, with serious leg injuries. The emergency break will automatically occur with no vehicles/obstructions that would set off the alert, on the highway , potentially being rear ended. The problems have been occurring approximately 1 yr
Mfg Campaign: 11428763
Recall Date: Aug 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driver Seat will automatically move forward or back during the car actively moving. Moving all the way forward and extending back where unable to reach pedals. Extremely dangerous potentially causing and accident, with serious leg injuries. The emergency break will automatically occur with no vehicles/obstructions that would set off the alert, on the highway , potentially being rear ended. The problems have been occurring approximately 1 yr
Corrective Action:
Driver Seat will automatically move forward or back during the car actively moving. Moving all the way forward and extending back where unable to reach pedals. Extremely dangerous potentially causing and accident, with serious leg injuries. The emergency break will automatically occur with no vehicles/obstructions that would set off the alert, on the highway , potentially being rear ended. The problems have been occurring approximately 1 yr
Additional Notes:
Driver Seat will automatically move forward or back during the car actively moving. Moving all the way forward and extending back where unable to reach pedals. Extremely dangerous potentially causing and accident, with serious leg injuries. The emergency break will automatically occur with no vehicles/obstructions that would set off the alert, on the highway , potentially being rear ended. The problems have been occurring approximately 1 yr
Mfg Campaign: 11428763
Recall Date: Aug 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driver Seat will automatically move forward or back during the car actively moving. Moving all the way forward and extending back where unable to reach pedals. Extremely dangerous potentially causing and accident, with serious leg injuries. The emergency break will automatically occur with no vehicles/obstructions that would set off the alert, on the highway , potentially being rear ended. The problems have been occurring approximately 1 yr
Corrective Action:
Driver Seat will automatically move forward or back during the car actively moving. Moving all the way forward and extending back where unable to reach pedals. Extremely dangerous potentially causing and accident, with serious leg injuries. The emergency break will automatically occur with no vehicles/obstructions that would set off the alert, on the highway , potentially being rear ended. The problems have been occurring approximately 1 yr
Additional Notes:
Driver Seat will automatically move forward or back during the car actively moving. Moving all the way forward and extending back where unable to reach pedals. Extremely dangerous potentially causing and accident, with serious leg injuries. The emergency break will automatically occur with no vehicles/obstructions that would set off the alert, on the highway , potentially being rear ended. The problems have been occurring approximately 1 yr
Mfg Campaign: 11428763
Recall Date: Aug 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:DRIVELINE:DRIVESHAFT
Potential Consequences:
The contact owns a 2016 Dodge Charger. The contact stated that the vehicle was taken to an independent mechanic for an oil change and when the mechanic inspected the vehicle, he noticed that the universal driveshaft was corroded and needed to be replaced. The mechanic referred the contact to the manufacturer to see if the VIN was under recall. The contact notified the manufacturer of the issue and was informed that there was no recall on the vehicle. The manufacturer stated that the vehicle would be repaired under warranty. The contact took the vehicle to the local dealer who replaced the driveshaft on the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000. The VIN was not available.
Corrective Action:
The contact owns a 2016 Dodge Charger. The contact stated that the vehicle was taken to an independent mechanic for an oil change and when the mechanic inspected the vehicle, he noticed that the universal driveshaft was corroded and needed to be replaced. The mechanic referred the contact to the manufacturer to see if the VIN was under recall. The contact notified the manufacturer of the issue and was informed that there was no recall on the vehicle. The manufacturer stated that the vehicle would be repaired under warranty. The contact took the vehicle to the local dealer who replaced the driveshaft on the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000. The VIN was not available.
Additional Notes:
The contact owns a 2016 Dodge Charger. The contact stated that the vehicle was taken to an independent mechanic for an oil change and when the mechanic inspected the vehicle, he noticed that the universal driveshaft was corroded and needed to be replaced. The mechanic referred the contact to the manufacturer to see if the VIN was under recall. The contact notified the manufacturer of the issue and was informed that there was no recall on the vehicle. The manufacturer stated that the vehicle would be repaired under warranty. The contact took the vehicle to the local dealer who replaced the driveshaft on the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000. The VIN was not available.
Mfg Campaign: 11427587
Recall Date: Aug 3, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury