Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Challenger and Charger vehicles equipped with Hellcat engines. The engine oil cooler (EOC) hoses may fail resulting in a rapid loss of engine oil.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T48
Recall Date: Aug 8, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T03
Recall Date: Feb 14, 2017
Consumer Complaints
185 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The stereo is making random phone calls, adjusting heat/air, changing stations and pushing buttons all on its own. This is extremely dangerous and distracting while driving.
Corrective Action:
The stereo is making random phone calls, adjusting heat/air, changing stations and pushing buttons all on its own. This is extremely dangerous and distracting while driving.
Additional Notes:
The stereo is making random phone calls, adjusting heat/air, changing stations and pushing buttons all on its own. This is extremely dangerous and distracting while driving.
Mfg Campaign: 11650496
Recall Date: Mar 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2017 Dodge Charger. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster independently changed radio stations and made phone calls. In addition, the contact stated that the instrument cluster independently switched between icons. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2017 Dodge Charger. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster independently changed radio stations and made phone calls. In addition, the contact stated that the instrument cluster independently switched between icons. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2017 Dodge Charger. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster independently changed radio stations and made phone calls. In addition, the contact stated that the instrument cluster independently switched between icons. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
Mfg Campaign: 11650519
Recall Date: Mar 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:INTERIOR PANELS:DOOR
Potential Consequences:
The contact owns a 2017 Dodge Charger. The contact stated that the front passenger's side door panel was detaching. The contact stated that the infotainment system screen was delaminating, causing the screen touchpad to engage vehicle functions independently. Additionally, the contact stated that upon driving the vehicle out of the garage, the contact became aware that oil had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil was leaking from the O-ring in the engine. The mechanic determined that the O-ring needed to be replaced. The vehicle was not repaired due to the cost. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Dodge Charger. The contact stated that the front passenger's side door panel was detaching. The contact stated that the infotainment system screen was delaminating, causing the screen touchpad to engage vehicle functions independently. Additionally, the contact stated that upon driving the vehicle out of the garage, the contact became aware that oil had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil was leaking from the O-ring in the engine. The mechanic determined that the O-ring needed to be replaced. The vehicle was not repaired due to the cost. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Dodge Charger. The contact stated that the front passenger's side door panel was detaching. The contact stated that the infotainment system screen was delaminating, causing the screen touchpad to engage vehicle functions independently. Additionally, the contact stated that upon driving the vehicle out of the garage, the contact became aware that oil had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil was leaking from the O-ring in the engine. The mechanic determined that the O-ring needed to be replaced. The vehicle was not repaired due to the cost. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11647617
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Dodge Charger. The contact stated that the front passenger's side door panel was detaching. The contact stated that the infotainment system screen was delaminating, causing the screen touchpad to engage vehicle functions independently. Additionally, the contact stated that upon driving the vehicle out of the garage, the contact became aware that oil had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil was leaking from the O-ring in the engine. The mechanic determined that the O-ring needed to be replaced. The vehicle was not repaired due to the cost. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Dodge Charger. The contact stated that the front passenger's side door panel was detaching. The contact stated that the infotainment system screen was delaminating, causing the screen touchpad to engage vehicle functions independently. Additionally, the contact stated that upon driving the vehicle out of the garage, the contact became aware that oil had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil was leaking from the O-ring in the engine. The mechanic determined that the O-ring needed to be replaced. The vehicle was not repaired due to the cost. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Dodge Charger. The contact stated that the front passenger's side door panel was detaching. The contact stated that the infotainment system screen was delaminating, causing the screen touchpad to engage vehicle functions independently. Additionally, the contact stated that upon driving the vehicle out of the garage, the contact became aware that oil had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil was leaking from the O-ring in the engine. The mechanic determined that the O-ring needed to be replaced. The vehicle was not repaired due to the cost. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11647617
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Dodge Charger. The contact stated that the front passenger's side door panel was detaching. The contact stated that the infotainment system screen was delaminating, causing the screen touchpad to engage vehicle functions independently. Additionally, the contact stated that upon driving the vehicle out of the garage, the contact became aware that oil had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil was leaking from the O-ring in the engine. The mechanic determined that the O-ring needed to be replaced. The vehicle was not repaired due to the cost. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Dodge Charger. The contact stated that the front passenger's side door panel was detaching. The contact stated that the infotainment system screen was delaminating, causing the screen touchpad to engage vehicle functions independently. Additionally, the contact stated that upon driving the vehicle out of the garage, the contact became aware that oil had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil was leaking from the O-ring in the engine. The mechanic determined that the O-ring needed to be replaced. The vehicle was not repaired due to the cost. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Dodge Charger. The contact stated that the front passenger's side door panel was detaching. The contact stated that the infotainment system screen was delaminating, causing the screen touchpad to engage vehicle functions independently. Additionally, the contact stated that upon driving the vehicle out of the garage, the contact became aware that oil had leaked from the vehicle onto the ground. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil was leaking from the O-ring in the engine. The mechanic determined that the O-ring needed to be replaced. The vehicle was not repaired due to the cost. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11647617
Recall Date: Mar 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
“Following a $4,960 transmission repair at Cable Dahmer Chrysler Dodge (July 10,2024), my vehicle has experienced serious safety concerns: 1. Immediate transmission performance issues after dealer service 2. Vehicle now diagnosed with : Oil leaking over transmission bell housing Transmission slipping Improper shifting, especially in reverse Loose engine mount These issues create unsafe driving conditions as the vehicle: May not shift properly during critical driving situations Could potentially stall or lose power while driving Has compromised transmission function Shows signs of potential transmission failure The dealership dismissed these safety concerns when reported immediately after their service. Vehicle’s condition has continued to deteriorate, making it unsafe for regular operation. “ “During operation, the vehicle: 1. Shows irregular shifting patterns 2. Has demonstrated unpredictable performance 3. Could potentially fail during operation 4. Leaking oil poses additional safety risks The dealership’s failure to properly address these issues after their service has left the vehicle in an unsafe condition for highway operation. “
Corrective Action:
“Following a $4,960 transmission repair at Cable Dahmer Chrysler Dodge (July 10,2024), my vehicle has experienced serious safety concerns: 1. Immediate transmission performance issues after dealer service 2. Vehicle now diagnosed with : Oil leaking over transmission bell housing Transmission slipping Improper shifting, especially in reverse Loose engine mount These issues create unsafe driving conditions as the vehicle: May not shift properly during critical driving situations Could potentially stall or lose power while driving Has compromised transmission function Shows signs of potential transmission failure The dealership dismissed these safety concerns when reported immediately after their service. Vehicle’s condition has continued to deteriorate, making it unsafe for regular operation. “ “During operation, the vehicle: 1. Shows irregular shifting patterns 2. Has demonstrated unpredictable performance 3. Could potentially fail during operation 4. Leaking oil poses additional safety risks The dealership’s failure to properly address these issues after their service has left the vehicle in an unsafe condition for highway operation. “
Additional Notes:
“Following a $4,960 transmission repair at Cable Dahmer Chrysler Dodge (July 10,2024), my vehicle has experienced serious safety concerns: 1. Immediate transmission performance issues after dealer service 2. Vehicle now diagnosed with : Oil leaking over transmission bell housing Transmission slipping Improper shifting, especially in reverse Loose engine mount These issues create unsafe driving conditions as the vehicle: May not shift properly during critical driving situations Could potentially stall or lose power while driving Has compromised transmission function Shows signs of potential transmission failure The dealership dismissed these safety concerns when reported immediately after their service. Vehicle’s condition has continued to deteriorate, making it unsafe for regular operation. “ “During operation, the vehicle: 1. Shows irregular shifting patterns 2. Has demonstrated unpredictable performance 3. Could potentially fail during operation 4. Leaking oil poses additional safety risks The dealership’s failure to properly address these issues after their service has left the vehicle in an unsafe condition for highway operation. “
Mfg Campaign: 11642695
Recall Date: Feb 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
“Following a $4,960 transmission repair at Cable Dahmer Chrysler Dodge (July 10,2024), my vehicle has experienced serious safety concerns: 1. Immediate transmission performance issues after dealer service 2. Vehicle now diagnosed with : Oil leaking over transmission bell housing Transmission slipping Improper shifting, especially in reverse Loose engine mount These issues create unsafe driving conditions as the vehicle: May not shift properly during critical driving situations Could potentially stall or lose power while driving Has compromised transmission function Shows signs of potential transmission failure The dealership dismissed these safety concerns when reported immediately after their service. Vehicle’s condition has continued to deteriorate, making it unsafe for regular operation. “ “During operation, the vehicle: 1. Shows irregular shifting patterns 2. Has demonstrated unpredictable performance 3. Could potentially fail during operation 4. Leaking oil poses additional safety risks The dealership’s failure to properly address these issues after their service has left the vehicle in an unsafe condition for highway operation. “
Corrective Action:
“Following a $4,960 transmission repair at Cable Dahmer Chrysler Dodge (July 10,2024), my vehicle has experienced serious safety concerns: 1. Immediate transmission performance issues after dealer service 2. Vehicle now diagnosed with : Oil leaking over transmission bell housing Transmission slipping Improper shifting, especially in reverse Loose engine mount These issues create unsafe driving conditions as the vehicle: May not shift properly during critical driving situations Could potentially stall or lose power while driving Has compromised transmission function Shows signs of potential transmission failure The dealership dismissed these safety concerns when reported immediately after their service. Vehicle’s condition has continued to deteriorate, making it unsafe for regular operation. “ “During operation, the vehicle: 1. Shows irregular shifting patterns 2. Has demonstrated unpredictable performance 3. Could potentially fail during operation 4. Leaking oil poses additional safety risks The dealership’s failure to properly address these issues after their service has left the vehicle in an unsafe condition for highway operation. “
Additional Notes:
“Following a $4,960 transmission repair at Cable Dahmer Chrysler Dodge (July 10,2024), my vehicle has experienced serious safety concerns: 1. Immediate transmission performance issues after dealer service 2. Vehicle now diagnosed with : Oil leaking over transmission bell housing Transmission slipping Improper shifting, especially in reverse Loose engine mount These issues create unsafe driving conditions as the vehicle: May not shift properly during critical driving situations Could potentially stall or lose power while driving Has compromised transmission function Shows signs of potential transmission failure The dealership dismissed these safety concerns when reported immediately after their service. Vehicle’s condition has continued to deteriorate, making it unsafe for regular operation. “ “During operation, the vehicle: 1. Shows irregular shifting patterns 2. Has demonstrated unpredictable performance 3. Could potentially fail during operation 4. Leaking oil poses additional safety risks The dealership’s failure to properly address these issues after their service has left the vehicle in an unsafe condition for highway operation. “
Mfg Campaign: 11642695
Recall Date: Feb 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While coming around a 35mph turn my car shut its self off. Normally it would say please put car in park but it shut off and had to panic and pull hard to make it around the turn. Put car in park then I was able to restart the car.
Corrective Action:
While coming around a 35mph turn my car shut its self off. Normally it would say please put car in park but it shut off and had to panic and pull hard to make it around the turn. Put car in park then I was able to restart the car.
Additional Notes:
While coming around a 35mph turn my car shut its self off. Normally it would say please put car in park but it shut off and had to panic and pull hard to make it around the turn. Put car in park then I was able to restart the car.
Mfg Campaign: 11625479
Recall Date: Nov 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While coming around a 35mph turn my car shut its self off. Normally it would say please put car in park but it shut off and had to panic and pull hard to make it around the turn. Put car in park then I was able to restart the car.
Corrective Action:
While coming around a 35mph turn my car shut its self off. Normally it would say please put car in park but it shut off and had to panic and pull hard to make it around the turn. Put car in park then I was able to restart the car.
Additional Notes:
While coming around a 35mph turn my car shut its self off. Normally it would say please put car in park but it shut off and had to panic and pull hard to make it around the turn. Put car in park then I was able to restart the car.
Mfg Campaign: 11625479
Recall Date: Nov 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While coming around a 35mph turn my car shut its self off. Normally it would say please put car in park but it shut off and had to panic and pull hard to make it around the turn. Put car in park then I was able to restart the car.
Corrective Action:
While coming around a 35mph turn my car shut its self off. Normally it would say please put car in park but it shut off and had to panic and pull hard to make it around the turn. Put car in park then I was able to restart the car.
Additional Notes:
While coming around a 35mph turn my car shut its self off. Normally it would say please put car in park but it shut off and had to panic and pull hard to make it around the turn. Put car in park then I was able to restart the car.
Mfg Campaign: 11625479
Recall Date: Nov 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
That the interior door panels had separated from the door frame causing the locking mechanisms to malfunction and the doors would not remain secured. The failure was present on the drive and passenger front door at this time. I have had this car for 5 years and it started the 2nd year that I have owned it. It is getting worse.
Corrective Action:
That the interior door panels had separated from the door frame causing the locking mechanisms to malfunction and the doors would not remain secured. The failure was present on the drive and passenger front door at this time. I have had this car for 5 years and it started the 2nd year that I have owned it. It is getting worse.
Additional Notes:
That the interior door panels had separated from the door frame causing the locking mechanisms to malfunction and the doors would not remain secured. The failure was present on the drive and passenger front door at this time. I have had this car for 5 years and it started the 2nd year that I have owned it. It is getting worse.
Mfg Campaign: 11603635
Recall Date: Jul 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Dodge will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began June 27, 2018. The recall number is 18V281000 Dodge’s number for this recall is U37
Corrective Action:
Dodge will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began June 27, 2018. The recall number is 18V281000 Dodge’s number for this recall is U37
Additional Notes:
Dodge will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began June 27, 2018. The recall number is 18V281000 Dodge’s number for this recall is U37
Mfg Campaign: 11588886
Recall Date: May 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
[XXX] [XXX] ] Urgent Safety Concerns with 2017 Dodge Charger Daytona - Complaint [XXX] Hello Dodge Corporate, I am writing to express my extreme dissatisfaction and deep concern regarding the safety issues I have encountered with my 2017 Dodge Charger Daytona, which I purchased as a brand-new vehicle from Fremont Chrysler Dodge Jeep Ram. I am reaching out to you as the first owner of this vehicle with genuine worries about its safety features and functionality. Recently, I experienced a terrifying situation while driving my Dodge Charger on the highway. At a speed of 75 mph, the vehicle unexpectedly applied the brakes on its own, putting me and other drivers at significant risk of an accident. This erratic behavior is entirely unacceptable and poses a severe threat to both my safety and the safety of others on the road. Moreover, the issues do not end there. On numerous occasions, my Dodge Charger has exhibited erratic behavior, including failure to accelerate, sudden stalling, and a complete blackout of the dashboard display. Despite repeated attempts to rectify these problems, including multiple battery replacements, the vehicle remains unreliable and unsafe to operate. Additionally, critical safety features such as the backup camera have ceased to function, further compromising my ability to operate the vehicle safely. It is pertinent to note that my Dodge Charger has only accumulated 23,000 miles since its purchase in 2017, indicating that these issues are not a result of normal wear and tear but rather a fundamental flaw in the vehicle's design or manufacturing. My attempts to address these pressing safety concerns with both the Dodge dealer and your corporate customer service department have been met with disappointment and disregard. I was informed that since my vehicle is no longer under warranty, there is nothing that can be done to remedy these life-threatening issues. This response is utterly unacceptable and fails to acknowledge the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Corrective Action:
[XXX] [XXX] ] Urgent Safety Concerns with 2017 Dodge Charger Daytona - Complaint [XXX] Hello Dodge Corporate, I am writing to express my extreme dissatisfaction and deep concern regarding the safety issues I have encountered with my 2017 Dodge Charger Daytona, which I purchased as a brand-new vehicle from Fremont Chrysler Dodge Jeep Ram. I am reaching out to you as the first owner of this vehicle with genuine worries about its safety features and functionality. Recently, I experienced a terrifying situation while driving my Dodge Charger on the highway. At a speed of 75 mph, the vehicle unexpectedly applied the brakes on its own, putting me and other drivers at significant risk of an accident. This erratic behavior is entirely unacceptable and poses a severe threat to both my safety and the safety of others on the road. Moreover, the issues do not end there. On numerous occasions, my Dodge Charger has exhibited erratic behavior, including failure to accelerate, sudden stalling, and a complete blackout of the dashboard display. Despite repeated attempts to rectify these problems, including multiple battery replacements, the vehicle remains unreliable and unsafe to operate. Additionally, critical safety features such as the backup camera have ceased to function, further compromising my ability to operate the vehicle safely. It is pertinent to note that my Dodge Charger has only accumulated 23,000 miles since its purchase in 2017, indicating that these issues are not a result of normal wear and tear but rather a fundamental flaw in the vehicle's design or manufacturing. My attempts to address these pressing safety concerns with both the Dodge dealer and your corporate customer service department have been met with disappointment and disregard. I was informed that since my vehicle is no longer under warranty, there is nothing that can be done to remedy these life-threatening issues. This response is utterly unacceptable and fails to acknowledge the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Additional Notes:
[XXX] [XXX] ] Urgent Safety Concerns with 2017 Dodge Charger Daytona - Complaint [XXX] Hello Dodge Corporate, I am writing to express my extreme dissatisfaction and deep concern regarding the safety issues I have encountered with my 2017 Dodge Charger Daytona, which I purchased as a brand-new vehicle from Fremont Chrysler Dodge Jeep Ram. I am reaching out to you as the first owner of this vehicle with genuine worries about its safety features and functionality. Recently, I experienced a terrifying situation while driving my Dodge Charger on the highway. At a speed of 75 mph, the vehicle unexpectedly applied the brakes on its own, putting me and other drivers at significant risk of an accident. This erratic behavior is entirely unacceptable and poses a severe threat to both my safety and the safety of others on the road. Moreover, the issues do not end there. On numerous occasions, my Dodge Charger has exhibited erratic behavior, including failure to accelerate, sudden stalling, and a complete blackout of the dashboard display. Despite repeated attempts to rectify these problems, including multiple battery replacements, the vehicle remains unreliable and unsafe to operate. Additionally, critical safety features such as the backup camera have ceased to function, further compromising my ability to operate the vehicle safely. It is pertinent to note that my Dodge Charger has only accumulated 23,000 miles since its purchase in 2017, indicating that these issues are not a result of normal wear and tear but rather a fundamental flaw in the vehicle's design or manufacturing. My attempts to address these pressing safety concerns with both the Dodge dealer and your corporate customer service department have been met with disappointment and disregard. I was informed that since my vehicle is no longer under warranty, there is nothing that can be done to remedy these life-threatening issues. This response is utterly unacceptable and fails to acknowledge the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Mfg Campaign: 11582008
Recall Date: Apr 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
[XXX] [XXX] ] Urgent Safety Concerns with 2017 Dodge Charger Daytona - Complaint [XXX] Hello Dodge Corporate, I am writing to express my extreme dissatisfaction and deep concern regarding the safety issues I have encountered with my 2017 Dodge Charger Daytona, which I purchased as a brand-new vehicle from Fremont Chrysler Dodge Jeep Ram. I am reaching out to you as the first owner of this vehicle with genuine worries about its safety features and functionality. Recently, I experienced a terrifying situation while driving my Dodge Charger on the highway. At a speed of 75 mph, the vehicle unexpectedly applied the brakes on its own, putting me and other drivers at significant risk of an accident. This erratic behavior is entirely unacceptable and poses a severe threat to both my safety and the safety of others on the road. Moreover, the issues do not end there. On numerous occasions, my Dodge Charger has exhibited erratic behavior, including failure to accelerate, sudden stalling, and a complete blackout of the dashboard display. Despite repeated attempts to rectify these problems, including multiple battery replacements, the vehicle remains unreliable and unsafe to operate. Additionally, critical safety features such as the backup camera have ceased to function, further compromising my ability to operate the vehicle safely. It is pertinent to note that my Dodge Charger has only accumulated 23,000 miles since its purchase in 2017, indicating that these issues are not a result of normal wear and tear but rather a fundamental flaw in the vehicle's design or manufacturing. My attempts to address these pressing safety concerns with both the Dodge dealer and your corporate customer service department have been met with disappointment and disregard. I was informed that since my vehicle is no longer under warranty, there is nothing that can be done to remedy these life-threatening issues. This response is utterly unacceptable and fails to acknowledge the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Corrective Action:
[XXX] [XXX] ] Urgent Safety Concerns with 2017 Dodge Charger Daytona - Complaint [XXX] Hello Dodge Corporate, I am writing to express my extreme dissatisfaction and deep concern regarding the safety issues I have encountered with my 2017 Dodge Charger Daytona, which I purchased as a brand-new vehicle from Fremont Chrysler Dodge Jeep Ram. I am reaching out to you as the first owner of this vehicle with genuine worries about its safety features and functionality. Recently, I experienced a terrifying situation while driving my Dodge Charger on the highway. At a speed of 75 mph, the vehicle unexpectedly applied the brakes on its own, putting me and other drivers at significant risk of an accident. This erratic behavior is entirely unacceptable and poses a severe threat to both my safety and the safety of others on the road. Moreover, the issues do not end there. On numerous occasions, my Dodge Charger has exhibited erratic behavior, including failure to accelerate, sudden stalling, and a complete blackout of the dashboard display. Despite repeated attempts to rectify these problems, including multiple battery replacements, the vehicle remains unreliable and unsafe to operate. Additionally, critical safety features such as the backup camera have ceased to function, further compromising my ability to operate the vehicle safely. It is pertinent to note that my Dodge Charger has only accumulated 23,000 miles since its purchase in 2017, indicating that these issues are not a result of normal wear and tear but rather a fundamental flaw in the vehicle's design or manufacturing. My attempts to address these pressing safety concerns with both the Dodge dealer and your corporate customer service department have been met with disappointment and disregard. I was informed that since my vehicle is no longer under warranty, there is nothing that can be done to remedy these life-threatening issues. This response is utterly unacceptable and fails to acknowledge the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Additional Notes:
[XXX] [XXX] ] Urgent Safety Concerns with 2017 Dodge Charger Daytona - Complaint [XXX] Hello Dodge Corporate, I am writing to express my extreme dissatisfaction and deep concern regarding the safety issues I have encountered with my 2017 Dodge Charger Daytona, which I purchased as a brand-new vehicle from Fremont Chrysler Dodge Jeep Ram. I am reaching out to you as the first owner of this vehicle with genuine worries about its safety features and functionality. Recently, I experienced a terrifying situation while driving my Dodge Charger on the highway. At a speed of 75 mph, the vehicle unexpectedly applied the brakes on its own, putting me and other drivers at significant risk of an accident. This erratic behavior is entirely unacceptable and poses a severe threat to both my safety and the safety of others on the road. Moreover, the issues do not end there. On numerous occasions, my Dodge Charger has exhibited erratic behavior, including failure to accelerate, sudden stalling, and a complete blackout of the dashboard display. Despite repeated attempts to rectify these problems, including multiple battery replacements, the vehicle remains unreliable and unsafe to operate. Additionally, critical safety features such as the backup camera have ceased to function, further compromising my ability to operate the vehicle safely. It is pertinent to note that my Dodge Charger has only accumulated 23,000 miles since its purchase in 2017, indicating that these issues are not a result of normal wear and tear but rather a fundamental flaw in the vehicle's design or manufacturing. My attempts to address these pressing safety concerns with both the Dodge dealer and your corporate customer service department have been met with disappointment and disregard. I was informed that since my vehicle is no longer under warranty, there is nothing that can be done to remedy these life-threatening issues. This response is utterly unacceptable and fails to acknowledge the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Mfg Campaign: 11582008
Recall Date: Apr 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
[XXX] [XXX] ] Urgent Safety Concerns with 2017 Dodge Charger Daytona - Complaint [XXX] Hello Dodge Corporate, I am writing to express my extreme dissatisfaction and deep concern regarding the safety issues I have encountered with my 2017 Dodge Charger Daytona, which I purchased as a brand-new vehicle from Fremont Chrysler Dodge Jeep Ram. I am reaching out to you as the first owner of this vehicle with genuine worries about its safety features and functionality. Recently, I experienced a terrifying situation while driving my Dodge Charger on the highway. At a speed of 75 mph, the vehicle unexpectedly applied the brakes on its own, putting me and other drivers at significant risk of an accident. This erratic behavior is entirely unacceptable and poses a severe threat to both my safety and the safety of others on the road. Moreover, the issues do not end there. On numerous occasions, my Dodge Charger has exhibited erratic behavior, including failure to accelerate, sudden stalling, and a complete blackout of the dashboard display. Despite repeated attempts to rectify these problems, including multiple battery replacements, the vehicle remains unreliable and unsafe to operate. Additionally, critical safety features such as the backup camera have ceased to function, further compromising my ability to operate the vehicle safely. It is pertinent to note that my Dodge Charger has only accumulated 23,000 miles since its purchase in 2017, indicating that these issues are not a result of normal wear and tear but rather a fundamental flaw in the vehicle's design or manufacturing. My attempts to address these pressing safety concerns with both the Dodge dealer and your corporate customer service department have been met with disappointment and disregard. I was informed that since my vehicle is no longer under warranty, there is nothing that can be done to remedy these life-threatening issues. This response is utterly unacceptable and fails to acknowledge the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Corrective Action:
[XXX] [XXX] ] Urgent Safety Concerns with 2017 Dodge Charger Daytona - Complaint [XXX] Hello Dodge Corporate, I am writing to express my extreme dissatisfaction and deep concern regarding the safety issues I have encountered with my 2017 Dodge Charger Daytona, which I purchased as a brand-new vehicle from Fremont Chrysler Dodge Jeep Ram. I am reaching out to you as the first owner of this vehicle with genuine worries about its safety features and functionality. Recently, I experienced a terrifying situation while driving my Dodge Charger on the highway. At a speed of 75 mph, the vehicle unexpectedly applied the brakes on its own, putting me and other drivers at significant risk of an accident. This erratic behavior is entirely unacceptable and poses a severe threat to both my safety and the safety of others on the road. Moreover, the issues do not end there. On numerous occasions, my Dodge Charger has exhibited erratic behavior, including failure to accelerate, sudden stalling, and a complete blackout of the dashboard display. Despite repeated attempts to rectify these problems, including multiple battery replacements, the vehicle remains unreliable and unsafe to operate. Additionally, critical safety features such as the backup camera have ceased to function, further compromising my ability to operate the vehicle safely. It is pertinent to note that my Dodge Charger has only accumulated 23,000 miles since its purchase in 2017, indicating that these issues are not a result of normal wear and tear but rather a fundamental flaw in the vehicle's design or manufacturing. My attempts to address these pressing safety concerns with both the Dodge dealer and your corporate customer service department have been met with disappointment and disregard. I was informed that since my vehicle is no longer under warranty, there is nothing that can be done to remedy these life-threatening issues. This response is utterly unacceptable and fails to acknowledge the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Additional Notes:
[XXX] [XXX] ] Urgent Safety Concerns with 2017 Dodge Charger Daytona - Complaint [XXX] Hello Dodge Corporate, I am writing to express my extreme dissatisfaction and deep concern regarding the safety issues I have encountered with my 2017 Dodge Charger Daytona, which I purchased as a brand-new vehicle from Fremont Chrysler Dodge Jeep Ram. I am reaching out to you as the first owner of this vehicle with genuine worries about its safety features and functionality. Recently, I experienced a terrifying situation while driving my Dodge Charger on the highway. At a speed of 75 mph, the vehicle unexpectedly applied the brakes on its own, putting me and other drivers at significant risk of an accident. This erratic behavior is entirely unacceptable and poses a severe threat to both my safety and the safety of others on the road. Moreover, the issues do not end there. On numerous occasions, my Dodge Charger has exhibited erratic behavior, including failure to accelerate, sudden stalling, and a complete blackout of the dashboard display. Despite repeated attempts to rectify these problems, including multiple battery replacements, the vehicle remains unreliable and unsafe to operate. Additionally, critical safety features such as the backup camera have ceased to function, further compromising my ability to operate the vehicle safely. It is pertinent to note that my Dodge Charger has only accumulated 23,000 miles since its purchase in 2017, indicating that these issues are not a result of normal wear and tear but rather a fundamental flaw in the vehicle's design or manufacturing. My attempts to address these pressing safety concerns with both the Dodge dealer and your corporate customer service department have been met with disappointment and disregard. I was informed that since my vehicle is no longer under warranty, there is nothing that can be done to remedy these life-threatening issues. This response is utterly unacceptable and fails to acknowledge the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Mfg Campaign: 11582008
Recall Date: Apr 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine was ticking around 74k miles, it started off quiet and I was informed by a mechanic it should be fine as a lot of cars have a ticking sound. Couple thousand miles later the engine is nearly rattling and there's a thumping causing spaces of silence in the exhaust and there's also occasional hard shifting.
Corrective Action:
Engine was ticking around 74k miles, it started off quiet and I was informed by a mechanic it should be fine as a lot of cars have a ticking sound. Couple thousand miles later the engine is nearly rattling and there's a thumping causing spaces of silence in the exhaust and there's also occasional hard shifting.
Additional Notes:
Engine was ticking around 74k miles, it started off quiet and I was informed by a mechanic it should be fine as a lot of cars have a ticking sound. Couple thousand miles later the engine is nearly rattling and there's a thumping causing spaces of silence in the exhaust and there's also occasional hard shifting.
Mfg Campaign: 11576898
Recall Date: Mar 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine was ticking around 74k miles, it started off quiet and I was informed by a mechanic it should be fine as a lot of cars have a ticking sound. Couple thousand miles later the engine is nearly rattling and there's a thumping causing spaces of silence in the exhaust and there's also occasional hard shifting.
Corrective Action:
Engine was ticking around 74k miles, it started off quiet and I was informed by a mechanic it should be fine as a lot of cars have a ticking sound. Couple thousand miles later the engine is nearly rattling and there's a thumping causing spaces of silence in the exhaust and there's also occasional hard shifting.
Additional Notes:
Engine was ticking around 74k miles, it started off quiet and I was informed by a mechanic it should be fine as a lot of cars have a ticking sound. Couple thousand miles later the engine is nearly rattling and there's a thumping causing spaces of silence in the exhaust and there's also occasional hard shifting.
Mfg Campaign: 11576898
Recall Date: Mar 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Engine was ticking around 74k miles, it started off quiet and I was informed by a mechanic it should be fine as a lot of cars have a ticking sound. Couple thousand miles later the engine is nearly rattling and there's a thumping causing spaces of silence in the exhaust and there's also occasional hard shifting.
Corrective Action:
Engine was ticking around 74k miles, it started off quiet and I was informed by a mechanic it should be fine as a lot of cars have a ticking sound. Couple thousand miles later the engine is nearly rattling and there's a thumping causing spaces of silence in the exhaust and there's also occasional hard shifting.
Additional Notes:
Engine was ticking around 74k miles, it started off quiet and I was informed by a mechanic it should be fine as a lot of cars have a ticking sound. Couple thousand miles later the engine is nearly rattling and there's a thumping causing spaces of silence in the exhaust and there's also occasional hard shifting.
Mfg Campaign: 11576898
Recall Date: Mar 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission in my car completely failed. I was driving home from work. The check engine light came on. Then I noticed the transmission wasn't changing gears. I also noticed a burning smell as well. I towed the vehicle to the dealership. They discovered the transmission fluid was burned due to over heating. The transmission was locked into 2rd gear. That happened at the end of September with about 59,000 miles. The warranty company sent the dealership a used transmission to dealership. On Monday November 27 while driving home, the transmission failed again. I put about 2,000 miles on the vehicle. For my understanding, this is a known issue with Chrysler/Dodge/Jeep/RAM for the transmissions in their vehicles to fail. The manufacturer knows there's a problem. However, the manufacturer hasn't addressed the issue.
Corrective Action:
The transmission in my car completely failed. I was driving home from work. The check engine light came on. Then I noticed the transmission wasn't changing gears. I also noticed a burning smell as well. I towed the vehicle to the dealership. They discovered the transmission fluid was burned due to over heating. The transmission was locked into 2rd gear. That happened at the end of September with about 59,000 miles. The warranty company sent the dealership a used transmission to dealership. On Monday November 27 while driving home, the transmission failed again. I put about 2,000 miles on the vehicle. For my understanding, this is a known issue with Chrysler/Dodge/Jeep/RAM for the transmissions in their vehicles to fail. The manufacturer knows there's a problem. However, the manufacturer hasn't addressed the issue.
Additional Notes:
The transmission in my car completely failed. I was driving home from work. The check engine light came on. Then I noticed the transmission wasn't changing gears. I also noticed a burning smell as well. I towed the vehicle to the dealership. They discovered the transmission fluid was burned due to over heating. The transmission was locked into 2rd gear. That happened at the end of September with about 59,000 miles. The warranty company sent the dealership a used transmission to dealership. On Monday November 27 while driving home, the transmission failed again. I put about 2,000 miles on the vehicle. For my understanding, this is a known issue with Chrysler/Dodge/Jeep/RAM for the transmissions in their vehicles to fail. The manufacturer knows there's a problem. However, the manufacturer hasn't addressed the issue.
Mfg Campaign: 11559027
Recall Date: Dec 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Dodge Charger. The contact stated that while operating the vehicle the warning "Engine Oil Pressure" displayed. Upon inspection, it was discovered that engine oil had leaked from the engine and while attempting to add oil to the engine the oil immediately leaked out. The vehicle was towed to the local dealer who diagnosed that the engine oil cooler hose had failed, and the hose needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 17V496000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,000.
Corrective Action:
The contact owns a 2017 Dodge Charger. The contact stated that while operating the vehicle the warning "Engine Oil Pressure" displayed. Upon inspection, it was discovered that engine oil had leaked from the engine and while attempting to add oil to the engine the oil immediately leaked out. The vehicle was towed to the local dealer who diagnosed that the engine oil cooler hose had failed, and the hose needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 17V496000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,000.
Additional Notes:
The contact owns a 2017 Dodge Charger. The contact stated that while operating the vehicle the warning "Engine Oil Pressure" displayed. Upon inspection, it was discovered that engine oil had leaked from the engine and while attempting to add oil to the engine the oil immediately leaked out. The vehicle was towed to the local dealer who diagnosed that the engine oil cooler hose had failed, and the hose needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 17V496000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,000.
Mfg Campaign: 11555973
Recall Date: Nov 20, 2023
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