Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Challenger and Charger vehicles equipped with Hellcat engines. The engine oil cooler (EOC) hoses may fail resulting in a rapid loss of engine oil.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T48
Recall Date: Aug 8, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T03
Recall Date: Feb 14, 2017
Consumer Complaints
185 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The steering on this vehicle randomly becomes hard to steer during driving. This is very dangerous and the problem should not be occurring in these vehicles so soon. It's electrical power steering, so it's not an easy fix and can really cause accidents with the way it comes and goes while driving.
Corrective Action:
The steering on this vehicle randomly becomes hard to steer during driving. This is very dangerous and the problem should not be occurring in these vehicles so soon. It's electrical power steering, so it's not an easy fix and can really cause accidents with the way it comes and goes while driving.
Additional Notes:
The steering on this vehicle randomly becomes hard to steer during driving. This is very dangerous and the problem should not be occurring in these vehicles so soon. It's electrical power steering, so it's not an easy fix and can really cause accidents with the way it comes and goes while driving.
Mfg Campaign: 11477145
Recall Date: Aug 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Dodge Charger. The contact stated while driving 45 MPH, the vehicle independently accelerated at a high speed. The contact shifted into neutral(N) to slow the forward momentum of the vehicle. The vehicle decelerated, stopped, and was towed to the dealer however, no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was contacted and informed of the failure but provided no assistance. The contact was referred to the NHTSA for assistance. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2017 Dodge Charger. The contact stated while driving 45 MPH, the vehicle independently accelerated at a high speed. The contact shifted into neutral(N) to slow the forward momentum of the vehicle. The vehicle decelerated, stopped, and was towed to the dealer however, no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was contacted and informed of the failure but provided no assistance. The contact was referred to the NHTSA for assistance. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2017 Dodge Charger. The contact stated while driving 45 MPH, the vehicle independently accelerated at a high speed. The contact shifted into neutral(N) to slow the forward momentum of the vehicle. The vehicle decelerated, stopped, and was towed to the dealer however, no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was contacted and informed of the failure but provided no assistance. The contact was referred to the NHTSA for assistance. The failure mileage was 50,000.
Mfg Campaign: 11475798
Recall Date: Jul 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The drive shaft on my Charger started to make a clicking noise. At 56,694 miles I had to replace the drive shaft at an independent garage because the Dodge dealer could not see my car for 3 weeks. The drive shaft is at the garage and available for inspection. I called Dodge for any compensation, and they said they would not provide any.
Corrective Action:
The drive shaft on my Charger started to make a clicking noise. At 56,694 miles I had to replace the drive shaft at an independent garage because the Dodge dealer could not see my car for 3 weeks. The drive shaft is at the garage and available for inspection. I called Dodge for any compensation, and they said they would not provide any.
Additional Notes:
The drive shaft on my Charger started to make a clicking noise. At 56,694 miles I had to replace the drive shaft at an independent garage because the Dodge dealer could not see my car for 3 weeks. The drive shaft is at the garage and available for inspection. I called Dodge for any compensation, and they said they would not provide any.
Mfg Campaign: 11472215
Recall Date: Jul 3, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
vehicle sat idling for approximately 20 minutes and when starting to drive there was no assist to the power steering. Drove approximately 2 miles without power assist and turned off engine for 1 hour, restarted engine and power assist worked. Afraid to drive it and have power assist fail while driving
Corrective Action:
vehicle sat idling for approximately 20 minutes and when starting to drive there was no assist to the power steering. Drove approximately 2 miles without power assist and turned off engine for 1 hour, restarted engine and power assist worked. Afraid to drive it and have power assist fail while driving
Additional Notes:
vehicle sat idling for approximately 20 minutes and when starting to drive there was no assist to the power steering. Drove approximately 2 miles without power assist and turned off engine for 1 hour, restarted engine and power assist worked. Afraid to drive it and have power assist fail while driving
Mfg Campaign: 11470875
Recall Date: Jun 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The safety issue is due to the delamination between the Liquid Crystal Display (LCD) and touch screen digitizer of the Uconnect 8.4 Instrument Panel Module. This unit controls the infotainment system, navigation, and numerous vehicle settings. The failure mode of continuous false selections (ghost touches) is far beyond merely annoying. It is very distracting to drive a vehicle which is randomly switching to random modes. It is dangerous because the driver knows the car is changing functions without command inputs and is almost compulsively distracted to turn attention to the display to understand what happened and whether corrective action is needed. FCA offers no recourse other than component replacement by the dealer at owner cost if out of warranty. I was quoted a price of $1930 due to expiration of warranty. This is a known materials defect that should be corrected by the manufacturer regardless of warranty. As a material and manufacturing defect, the problem was present from vehicle assembly with high probability of manifestation at some future time.
Corrective Action:
The safety issue is due to the delamination between the Liquid Crystal Display (LCD) and touch screen digitizer of the Uconnect 8.4 Instrument Panel Module. This unit controls the infotainment system, navigation, and numerous vehicle settings. The failure mode of continuous false selections (ghost touches) is far beyond merely annoying. It is very distracting to drive a vehicle which is randomly switching to random modes. It is dangerous because the driver knows the car is changing functions without command inputs and is almost compulsively distracted to turn attention to the display to understand what happened and whether corrective action is needed. FCA offers no recourse other than component replacement by the dealer at owner cost if out of warranty. I was quoted a price of $1930 due to expiration of warranty. This is a known materials defect that should be corrected by the manufacturer regardless of warranty. As a material and manufacturing defect, the problem was present from vehicle assembly with high probability of manifestation at some future time.
Additional Notes:
The safety issue is due to the delamination between the Liquid Crystal Display (LCD) and touch screen digitizer of the Uconnect 8.4 Instrument Panel Module. This unit controls the infotainment system, navigation, and numerous vehicle settings. The failure mode of continuous false selections (ghost touches) is far beyond merely annoying. It is very distracting to drive a vehicle which is randomly switching to random modes. It is dangerous because the driver knows the car is changing functions without command inputs and is almost compulsively distracted to turn attention to the display to understand what happened and whether corrective action is needed. FCA offers no recourse other than component replacement by the dealer at owner cost if out of warranty. I was quoted a price of $1930 due to expiration of warranty. This is a known materials defect that should be corrected by the manufacturer regardless of warranty. As a material and manufacturing defect, the problem was present from vehicle assembly with high probability of manifestation at some future time.
Mfg Campaign: 11469421
Recall Date: Jun 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Uconnect radio back up camera does not work 100 percent of the time and radio dails 911 when car is on and ghost touching while driving anywhere. I have taking the vehicle to a dodge dealership and they are well aware of the issue and problems that are happening with the Uconnect radio system and are unable to fix safety issue unless item is recalled my wife safety has been placed at risked due to always having to hang up on 911 and take her eyes off the road constantly to do so. Picture uploaded is what causes the safety issue.
Corrective Action:
My Uconnect radio back up camera does not work 100 percent of the time and radio dails 911 when car is on and ghost touching while driving anywhere. I have taking the vehicle to a dodge dealership and they are well aware of the issue and problems that are happening with the Uconnect radio system and are unable to fix safety issue unless item is recalled my wife safety has been placed at risked due to always having to hang up on 911 and take her eyes off the road constantly to do so. Picture uploaded is what causes the safety issue.
Additional Notes:
My Uconnect radio back up camera does not work 100 percent of the time and radio dails 911 when car is on and ghost touching while driving anywhere. I have taking the vehicle to a dodge dealership and they are well aware of the issue and problems that are happening with the Uconnect radio system and are unable to fix safety issue unless item is recalled my wife safety has been placed at risked due to always having to hang up on 911 and take her eyes off the road constantly to do so. Picture uploaded is what causes the safety issue.
Mfg Campaign: 11465747
Recall Date: May 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
2017 Charger UConnect system going crazy due to delamination problem causing driver to take attention from the road. Dodge knows of this issue but has not issued a recall.
Corrective Action:
2017 Charger UConnect system going crazy due to delamination problem causing driver to take attention from the road. Dodge knows of this issue but has not issued a recall.
Additional Notes:
2017 Charger UConnect system going crazy due to delamination problem causing driver to take attention from the road. Dodge knows of this issue but has not issued a recall.
Mfg Campaign: 11464664
Recall Date: May 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2017 Charger UConnect system going crazy due to delamination problem causing driver to take attention from the road. Dodge knows of this issue but has not issued a recall.
Corrective Action:
2017 Charger UConnect system going crazy due to delamination problem causing driver to take attention from the road. Dodge knows of this issue but has not issued a recall.
Additional Notes:
2017 Charger UConnect system going crazy due to delamination problem causing driver to take attention from the road. Dodge knows of this issue but has not issued a recall.
Mfg Campaign: 11464664
Recall Date: May 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is regarding the Uconnect radio. The screen has delaminated and is constantly pressing buttons by itself. Randomly making phone calls and startling me while driving, one time it called the police. Turning the heat and air and climate seats off and on consistently. This is dangerous.
Corrective Action:
This is regarding the Uconnect radio. The screen has delaminated and is constantly pressing buttons by itself. Randomly making phone calls and startling me while driving, one time it called the police. Turning the heat and air and climate seats off and on consistently. This is dangerous.
Additional Notes:
This is regarding the Uconnect radio. The screen has delaminated and is constantly pressing buttons by itself. Randomly making phone calls and startling me while driving, one time it called the police. Turning the heat and air and climate seats off and on consistently. This is dangerous.
Mfg Campaign: 11464518
Recall Date: May 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Headlamp goes off. I have replaced the headlamp recently in a month it goes off again. Seems like wiring is melting.
Corrective Action:
Headlamp goes off. I have replaced the headlamp recently in a month it goes off again. Seems like wiring is melting.
Additional Notes:
Headlamp goes off. I have replaced the headlamp recently in a month it goes off again. Seems like wiring is melting.
Mfg Campaign: 11463437
Recall Date: May 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Door panel is peeling off. It’s look like poor manufacturing quality.
Corrective Action:
Door panel is peeling off. It’s look like poor manufacturing quality.
Additional Notes:
Door panel is peeling off. It’s look like poor manufacturing quality.
Mfg Campaign: 11463438
Recall Date: May 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Burning fuses in fuse box under hood causing charing to the yellow mini fuses and making the headlight go out. There's one seperate fuse for the right headlight and one seperate fuse for the left headlight. There are youtube videos on it also. When you try to contact Dodge about it they brush you off and then send you a survey form by email asking you how was ypur service experience. When you tell them you were never contacted in the survey, they send you another survey. That's an insult.
Corrective Action:
Burning fuses in fuse box under hood causing charing to the yellow mini fuses and making the headlight go out. There's one seperate fuse for the right headlight and one seperate fuse for the left headlight. There are youtube videos on it also. When you try to contact Dodge about it they brush you off and then send you a survey form by email asking you how was ypur service experience. When you tell them you were never contacted in the survey, they send you another survey. That's an insult.
Additional Notes:
Burning fuses in fuse box under hood causing charing to the yellow mini fuses and making the headlight go out. There's one seperate fuse for the right headlight and one seperate fuse for the left headlight. There are youtube videos on it also. When you try to contact Dodge about it they brush you off and then send you a survey form by email asking you how was ypur service experience. When you tell them you were never contacted in the survey, they send you another survey. That's an insult.
Mfg Campaign: 11462864
Recall Date: Apr 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Burning fuses in fuse box under hood causing charing to the yellow mini fuses and making the headlight go out. There's one seperate fuse for the right headlight and one seperate fuse for the left headlight. There are youtube videos on it also. When you try to contact Dodge about it they brush you off and then send you a survey form by email asking you how was ypur service experience. When you tell them you were never contacted in the survey, they send you another survey. That's an insult.
Corrective Action:
Burning fuses in fuse box under hood causing charing to the yellow mini fuses and making the headlight go out. There's one seperate fuse for the right headlight and one seperate fuse for the left headlight. There are youtube videos on it also. When you try to contact Dodge about it they brush you off and then send you a survey form by email asking you how was ypur service experience. When you tell them you were never contacted in the survey, they send you another survey. That's an insult.
Additional Notes:
Burning fuses in fuse box under hood causing charing to the yellow mini fuses and making the headlight go out. There's one seperate fuse for the right headlight and one seperate fuse for the left headlight. There are youtube videos on it also. When you try to contact Dodge about it they brush you off and then send you a survey form by email asking you how was ypur service experience. When you tell them you were never contacted in the survey, they send you another survey. That's an insult.
Mfg Campaign: 11462864
Recall Date: Apr 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My car has been rattling we thought it was the pullies for the belt idk what there called and i get almost home and my alternator locked up and broke the belt it also just started leaking oil after i had the dealership change the oil but the oil is sitting under the oil filter and its not leaking from the filter Reservoir i know there are recalls on the hemi motors for the oil leak just didnt know if yall were going to do one for the non hemi motors.
Corrective Action:
My car has been rattling we thought it was the pullies for the belt idk what there called and i get almost home and my alternator locked up and broke the belt it also just started leaking oil after i had the dealership change the oil but the oil is sitting under the oil filter and its not leaking from the filter Reservoir i know there are recalls on the hemi motors for the oil leak just didnt know if yall were going to do one for the non hemi motors.
Additional Notes:
My car has been rattling we thought it was the pullies for the belt idk what there called and i get almost home and my alternator locked up and broke the belt it also just started leaking oil after i had the dealership change the oil but the oil is sitting under the oil filter and its not leaking from the filter Reservoir i know there are recalls on the hemi motors for the oil leak just didnt know if yall were going to do one for the non hemi motors.
Mfg Campaign: 11460065
Recall Date: Apr 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car has been rattling we thought it was the pullies for the belt idk what there called and i get almost home and my alternator locked up and broke the belt it also just started leaking oil after i had the dealership change the oil but the oil is sitting under the oil filter and its not leaking from the filter Reservoir i know there are recalls on the hemi motors for the oil leak just didnt know if yall were going to do one for the non hemi motors.
Corrective Action:
My car has been rattling we thought it was the pullies for the belt idk what there called and i get almost home and my alternator locked up and broke the belt it also just started leaking oil after i had the dealership change the oil but the oil is sitting under the oil filter and its not leaking from the filter Reservoir i know there are recalls on the hemi motors for the oil leak just didnt know if yall were going to do one for the non hemi motors.
Additional Notes:
My car has been rattling we thought it was the pullies for the belt idk what there called and i get almost home and my alternator locked up and broke the belt it also just started leaking oil after i had the dealership change the oil but the oil is sitting under the oil filter and its not leaking from the filter Reservoir i know there are recalls on the hemi motors for the oil leak just didnt know if yall were going to do one for the non hemi motors.
Mfg Campaign: 11460065
Recall Date: Apr 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Upon starting out on a trip and with the navigation end point plugged into the onboard 8.4 NAV system, the NAV stopped working within a mile of the house. The arrow indicating the cars position on the map was totally wrong and the arrow did not follow the actual road. The NAV indicated the car was going off road and even into bodies of water. This was a dangerous issue because it required the driver to take their eyes off the road to ascertain what the issue was and cancel and restart NAV guidance. Cancelling and restarting NAV did not help. Once at the desired location the NAV was reset to come HOME and that failed totally. The car is parked 40 minutes from the previous destination, but the NAV is still showing the vehicle at the previous destination. A dealer recommended reset at home was done with no favorable results. The car has not been taken in for repairs while the internet is being searched for others that have had the same issue. Apparently this is a common problem and potential safety issue for the driver and occupants. This issue happened without warning and there was no warning.
Corrective Action:
Upon starting out on a trip and with the navigation end point plugged into the onboard 8.4 NAV system, the NAV stopped working within a mile of the house. The arrow indicating the cars position on the map was totally wrong and the arrow did not follow the actual road. The NAV indicated the car was going off road and even into bodies of water. This was a dangerous issue because it required the driver to take their eyes off the road to ascertain what the issue was and cancel and restart NAV guidance. Cancelling and restarting NAV did not help. Once at the desired location the NAV was reset to come HOME and that failed totally. The car is parked 40 minutes from the previous destination, but the NAV is still showing the vehicle at the previous destination. A dealer recommended reset at home was done with no favorable results. The car has not been taken in for repairs while the internet is being searched for others that have had the same issue. Apparently this is a common problem and potential safety issue for the driver and occupants. This issue happened without warning and there was no warning.
Additional Notes:
Upon starting out on a trip and with the navigation end point plugged into the onboard 8.4 NAV system, the NAV stopped working within a mile of the house. The arrow indicating the cars position on the map was totally wrong and the arrow did not follow the actual road. The NAV indicated the car was going off road and even into bodies of water. This was a dangerous issue because it required the driver to take their eyes off the road to ascertain what the issue was and cancel and restart NAV guidance. Cancelling and restarting NAV did not help. Once at the desired location the NAV was reset to come HOME and that failed totally. The car is parked 40 minutes from the previous destination, but the NAV is still showing the vehicle at the previous destination. A dealer recommended reset at home was done with no favorable results. The car has not been taken in for repairs while the internet is being searched for others that have had the same issue. Apparently this is a common problem and potential safety issue for the driver and occupants. This issue happened without warning and there was no warning.
Mfg Campaign: 11459734
Recall Date: Apr 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
My airbag light came on my 2017 charger and I took it to the dealership. The dealership informed me that the seatbelt pretensioner needed to be replaced. The issue posses as a safety risk due to this device pulls a seat belt tight if there is a sudden movement or stop. A seat belt tensioner main factor increases the passenger protection afforded by the safety belts in the case of an accident. I called my extended warranty company and they informed me that they do not cover safety vehicle issues. (I have the preferred policy). I then called Dodge Manufacture warranty and stated the concern I had being it was a safety issue and the representative Atacha stated they will not be able to cover repairs due to there has been no recall even though I express the concern of it being a safety related risk.
Corrective Action:
My airbag light came on my 2017 charger and I took it to the dealership. The dealership informed me that the seatbelt pretensioner needed to be replaced. The issue posses as a safety risk due to this device pulls a seat belt tight if there is a sudden movement or stop. A seat belt tensioner main factor increases the passenger protection afforded by the safety belts in the case of an accident. I called my extended warranty company and they informed me that they do not cover safety vehicle issues. (I have the preferred policy). I then called Dodge Manufacture warranty and stated the concern I had being it was a safety issue and the representative Atacha stated they will not be able to cover repairs due to there has been no recall even though I express the concern of it being a safety related risk.
Additional Notes:
My airbag light came on my 2017 charger and I took it to the dealership. The dealership informed me that the seatbelt pretensioner needed to be replaced. The issue posses as a safety risk due to this device pulls a seat belt tight if there is a sudden movement or stop. A seat belt tensioner main factor increases the passenger protection afforded by the safety belts in the case of an accident. I called my extended warranty company and they informed me that they do not cover safety vehicle issues. (I have the preferred policy). I then called Dodge Manufacture warranty and stated the concern I had being it was a safety issue and the representative Atacha stated they will not be able to cover repairs due to there has been no recall even though I express the concern of it being a safety related risk.
Mfg Campaign: 11457834
Recall Date: Mar 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
My airbag light came on my 2017 charger and I took it to the dealership. The dealership informed me that the seatbelt pretensioner needed to be replaced. The issue posses as a safety risk due to this device pulls a seat belt tight if there is a sudden movement or stop. A seat belt tensioner main factor increases the passenger protection afforded by the safety belts in the case of an accident. I called my extended warranty company and they informed me that they do not cover safety vehicle issues. (I have the preferred policy). I then called Dodge Manufacture warranty and stated the concern I had being it was a safety issue and the representative Atacha stated they will not be able to cover repairs due to there has been no recall even though I express the concern of it being a safety related risk.
Corrective Action:
My airbag light came on my 2017 charger and I took it to the dealership. The dealership informed me that the seatbelt pretensioner needed to be replaced. The issue posses as a safety risk due to this device pulls a seat belt tight if there is a sudden movement or stop. A seat belt tensioner main factor increases the passenger protection afforded by the safety belts in the case of an accident. I called my extended warranty company and they informed me that they do not cover safety vehicle issues. (I have the preferred policy). I then called Dodge Manufacture warranty and stated the concern I had being it was a safety issue and the representative Atacha stated they will not be able to cover repairs due to there has been no recall even though I express the concern of it being a safety related risk.
Additional Notes:
My airbag light came on my 2017 charger and I took it to the dealership. The dealership informed me that the seatbelt pretensioner needed to be replaced. The issue posses as a safety risk due to this device pulls a seat belt tight if there is a sudden movement or stop. A seat belt tensioner main factor increases the passenger protection afforded by the safety belts in the case of an accident. I called my extended warranty company and they informed me that they do not cover safety vehicle issues. (I have the preferred policy). I then called Dodge Manufacture warranty and stated the concern I had being it was a safety issue and the representative Atacha stated they will not be able to cover repairs due to there has been no recall even though I express the concern of it being a safety related risk.
Mfg Campaign: 11457834
Recall Date: Mar 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As I’m driving the vehicle the Uconnect system will go haywire. Randomly switching between every button from heated seats to not allowing navigation and randomly calling 911. This issue is very distracting while driving and can cause an accident due to the constant distraction and headache. This issue has been confirmed from the manufacturer and has been denied for repair free of charge. This is outrageous as new equipment especially for a car shouldn’t have to be replaced so suddenly especially not being caused by damage but just by malfunctioning on its own. Instead the dealer and manufacturer say to buy a new one which is expensive at about $1500 which is also outrageous. This needs to be addressed as it was a huge selling point on the car that turned out not to be operational and hazardous to any driver in this car.
Corrective Action:
As I’m driving the vehicle the Uconnect system will go haywire. Randomly switching between every button from heated seats to not allowing navigation and randomly calling 911. This issue is very distracting while driving and can cause an accident due to the constant distraction and headache. This issue has been confirmed from the manufacturer and has been denied for repair free of charge. This is outrageous as new equipment especially for a car shouldn’t have to be replaced so suddenly especially not being caused by damage but just by malfunctioning on its own. Instead the dealer and manufacturer say to buy a new one which is expensive at about $1500 which is also outrageous. This needs to be addressed as it was a huge selling point on the car that turned out not to be operational and hazardous to any driver in this car.
Additional Notes:
As I’m driving the vehicle the Uconnect system will go haywire. Randomly switching between every button from heated seats to not allowing navigation and randomly calling 911. This issue is very distracting while driving and can cause an accident due to the constant distraction and headache. This issue has been confirmed from the manufacturer and has been denied for repair free of charge. This is outrageous as new equipment especially for a car shouldn’t have to be replaced so suddenly especially not being caused by damage but just by malfunctioning on its own. Instead the dealer and manufacturer say to buy a new one which is expensive at about $1500 which is also outrageous. This needs to be addressed as it was a huge selling point on the car that turned out not to be operational and hazardous to any driver in this car.
Mfg Campaign: 11449058
Recall Date: Jan 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The radio screen glitches selecting options on its own which it controls nearly everything in the car
Corrective Action:
The radio screen glitches selecting options on its own which it controls nearly everything in the car
Additional Notes:
The radio screen glitches selecting options on its own which it controls nearly everything in the car
Mfg Campaign: 11448241
Recall Date: Jan 20, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury