Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Challenger and Charger vehicles equipped with Hellcat engines. The engine oil cooler (EOC) hoses may fail resulting in a rapid loss of engine oil.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T48
Recall Date: Aug 8, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T03
Recall Date: Feb 14, 2017
Consumer Complaints
185 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The fuse box and screen inside car is going haywire causing the headlight to go out while driving, causing the screen to blink on and off while driving constantly dialing 911, not letting you use your navigation or being able to use the back up camera. I almost got into a wreck with my newborn due to this issue!!! You can’t even use some of the safety features due to this issue. When driving at night the screen going on and off , dim to bright causes trouble seeing at night..you can’t turn the screen off because it’ll just turn right back on. I’ve seen your company has gotten multiple reports on this but no recall has been made. If we get hurt or someone else does you are aware that it can be a legal issue correct??
Corrective Action:
The fuse box and screen inside car is going haywire causing the headlight to go out while driving, causing the screen to blink on and off while driving constantly dialing 911, not letting you use your navigation or being able to use the back up camera. I almost got into a wreck with my newborn due to this issue!!! You can’t even use some of the safety features due to this issue. When driving at night the screen going on and off , dim to bright causes trouble seeing at night..you can’t turn the screen off because it’ll just turn right back on. I’ve seen your company has gotten multiple reports on this but no recall has been made. If we get hurt or someone else does you are aware that it can be a legal issue correct??
Additional Notes:
The fuse box and screen inside car is going haywire causing the headlight to go out while driving, causing the screen to blink on and off while driving constantly dialing 911, not letting you use your navigation or being able to use the back up camera. I almost got into a wreck with my newborn due to this issue!!! You can’t even use some of the safety features due to this issue. When driving at night the screen going on and off , dim to bright causes trouble seeing at night..you can’t turn the screen off because it’ll just turn right back on. I’ve seen your company has gotten multiple reports on this but no recall has been made. If we get hurt or someone else does you are aware that it can be a legal issue correct??
Mfg Campaign: 11441461
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The fuse box and screen inside car is going haywire causing the headlight to go out while driving, causing the screen to blink on and off while driving constantly dialing 911, not letting you use your navigation or being able to use the back up camera. I almost got into a wreck with my newborn due to this issue!!! You can’t even use some of the safety features due to this issue. When driving at night the screen going on and off , dim to bright causes trouble seeing at night..you can’t turn the screen off because it’ll just turn right back on. I’ve seen your company has gotten multiple reports on this but no recall has been made. If we get hurt or someone else does you are aware that it can be a legal issue correct??
Corrective Action:
The fuse box and screen inside car is going haywire causing the headlight to go out while driving, causing the screen to blink on and off while driving constantly dialing 911, not letting you use your navigation or being able to use the back up camera. I almost got into a wreck with my newborn due to this issue!!! You can’t even use some of the safety features due to this issue. When driving at night the screen going on and off , dim to bright causes trouble seeing at night..you can’t turn the screen off because it’ll just turn right back on. I’ve seen your company has gotten multiple reports on this but no recall has been made. If we get hurt or someone else does you are aware that it can be a legal issue correct??
Additional Notes:
The fuse box and screen inside car is going haywire causing the headlight to go out while driving, causing the screen to blink on and off while driving constantly dialing 911, not letting you use your navigation or being able to use the back up camera. I almost got into a wreck with my newborn due to this issue!!! You can’t even use some of the safety features due to this issue. When driving at night the screen going on and off , dim to bright causes trouble seeing at night..you can’t turn the screen off because it’ll just turn right back on. I’ve seen your company has gotten multiple reports on this but no recall has been made. If we get hurt or someone else does you are aware that it can be a legal issue correct??
Mfg Campaign: 11441461
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The fuse box and screen inside car is going haywire causing the headlight to go out while driving, causing the screen to blink on and off while driving constantly dialing 911, not letting you use your navigation or being able to use the back up camera. I almost got into a wreck with my newborn due to this issue!!! You can’t even use some of the safety features due to this issue. When driving at night the screen going on and off , dim to bright causes trouble seeing at night..you can’t turn the screen off because it’ll just turn right back on. I’ve seen your company has gotten multiple reports on this but no recall has been made. If we get hurt or someone else does you are aware that it can be a legal issue correct??
Corrective Action:
The fuse box and screen inside car is going haywire causing the headlight to go out while driving, causing the screen to blink on and off while driving constantly dialing 911, not letting you use your navigation or being able to use the back up camera. I almost got into a wreck with my newborn due to this issue!!! You can’t even use some of the safety features due to this issue. When driving at night the screen going on and off , dim to bright causes trouble seeing at night..you can’t turn the screen off because it’ll just turn right back on. I’ve seen your company has gotten multiple reports on this but no recall has been made. If we get hurt or someone else does you are aware that it can be a legal issue correct??
Additional Notes:
The fuse box and screen inside car is going haywire causing the headlight to go out while driving, causing the screen to blink on and off while driving constantly dialing 911, not letting you use your navigation or being able to use the back up camera. I almost got into a wreck with my newborn due to this issue!!! You can’t even use some of the safety features due to this issue. When driving at night the screen going on and off , dim to bright causes trouble seeing at night..you can’t turn the screen off because it’ll just turn right back on. I’ve seen your company has gotten multiple reports on this but no recall has been made. If we get hurt or someone else does you are aware that it can be a legal issue correct??
Mfg Campaign: 11441461
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicles uConnect system screen delaminated on its own and did not impose a safety issue at first but now it is pushing buttons and dialing SOS/911 calls while driving which serves as a distraction because I quickly have to stop it from proceeding with the SOS calls mid driving. I have contacted Dodge who, because I am out of warranty, won’t fix it. This is a very common issue and I found this out when I did a simple Google search. Many people have experienced this same issue. This should have been a recall.
Corrective Action:
The vehicles uConnect system screen delaminated on its own and did not impose a safety issue at first but now it is pushing buttons and dialing SOS/911 calls while driving which serves as a distraction because I quickly have to stop it from proceeding with the SOS calls mid driving. I have contacted Dodge who, because I am out of warranty, won’t fix it. This is a very common issue and I found this out when I did a simple Google search. Many people have experienced this same issue. This should have been a recall.
Additional Notes:
The vehicles uConnect system screen delaminated on its own and did not impose a safety issue at first but now it is pushing buttons and dialing SOS/911 calls while driving which serves as a distraction because I quickly have to stop it from proceeding with the SOS calls mid driving. I have contacted Dodge who, because I am out of warranty, won’t fix it. This is a very common issue and I found this out when I did a simple Google search. Many people have experienced this same issue. This should have been a recall.
Mfg Campaign: 11437329
Recall Date: Oct 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicles uConnect system screen delaminated on its own and did not impose a safety issue at first but now it is pushing buttons and dialing SOS/911 calls while driving which serves as a distraction because I quickly have to stop it from proceeding with the SOS calls mid driving. I have contacted Dodge who, because I am out of warranty, won’t fix it. This is a very common issue and I found this out when I did a simple Google search. Many people have experienced this same issue. This should have been a recall.
Corrective Action:
The vehicles uConnect system screen delaminated on its own and did not impose a safety issue at first but now it is pushing buttons and dialing SOS/911 calls while driving which serves as a distraction because I quickly have to stop it from proceeding with the SOS calls mid driving. I have contacted Dodge who, because I am out of warranty, won’t fix it. This is a very common issue and I found this out when I did a simple Google search. Many people have experienced this same issue. This should have been a recall.
Additional Notes:
The vehicles uConnect system screen delaminated on its own and did not impose a safety issue at first but now it is pushing buttons and dialing SOS/911 calls while driving which serves as a distraction because I quickly have to stop it from proceeding with the SOS calls mid driving. I have contacted Dodge who, because I am out of warranty, won’t fix it. This is a very common issue and I found this out when I did a simple Google search. Many people have experienced this same issue. This should have been a recall.
Mfg Campaign: 11437329
Recall Date: Oct 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Uconnect radio has a defect where the touchscreen separates from the radio. The touchscreen starts doing phantom touches on its own and it is very startling. It goes out of control and repeatedly changes settings and applications. It becomes a very serious road hazard as well as health hazard. It is distracting with the beeping noises it makes and the jumping around of the screen. It phone dials people on it's own while I am driving. It will also change the A/C to heat and that is not good during a Florida summer. An additional issue is as the glue melts, it can leak onto the wiring of all the components under the screen including the AC, all the parking sensor and traction control off controls. Yes it is available for inspection. The dealership said the only resolution is for me to purchase a brand new radio. This is a defect!
Corrective Action:
The Uconnect radio has a defect where the touchscreen separates from the radio. The touchscreen starts doing phantom touches on its own and it is very startling. It goes out of control and repeatedly changes settings and applications. It becomes a very serious road hazard as well as health hazard. It is distracting with the beeping noises it makes and the jumping around of the screen. It phone dials people on it's own while I am driving. It will also change the A/C to heat and that is not good during a Florida summer. An additional issue is as the glue melts, it can leak onto the wiring of all the components under the screen including the AC, all the parking sensor and traction control off controls. Yes it is available for inspection. The dealership said the only resolution is for me to purchase a brand new radio. This is a defect!
Additional Notes:
The Uconnect radio has a defect where the touchscreen separates from the radio. The touchscreen starts doing phantom touches on its own and it is very startling. It goes out of control and repeatedly changes settings and applications. It becomes a very serious road hazard as well as health hazard. It is distracting with the beeping noises it makes and the jumping around of the screen. It phone dials people on it's own while I am driving. It will also change the A/C to heat and that is not good during a Florida summer. An additional issue is as the glue melts, it can leak onto the wiring of all the components under the screen including the AC, all the parking sensor and traction control off controls. Yes it is available for inspection. The dealership said the only resolution is for me to purchase a brand new radio. This is a defect!
Mfg Campaign: 11436120
Recall Date: Oct 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Door panel detaching at the top by the window. Passenger side first and drivers side is starting. Pinch hazard and possible additional damage due to it being loose if side airbag deploys. First noticed 9/27/21.
Corrective Action:
Door panel detaching at the top by the window. Passenger side first and drivers side is starting. Pinch hazard and possible additional damage due to it being loose if side airbag deploys. First noticed 9/27/21.
Additional Notes:
Door panel detaching at the top by the window. Passenger side first and drivers side is starting. Pinch hazard and possible additional damage due to it being loose if side airbag deploys. First noticed 9/27/21.
Mfg Campaign: 11435005
Recall Date: Sep 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Uconnect screen is delaminating. This is a huge safety concern because the screen is used to see the backup camera, use the phone to call 911, switch vehicle option to assist in driving the vehicle and simply hearing the radio for reported hazards, weather, etc. I would have had this repaired sooner under warranty, but I was not aware that this was such an issue. The screen is continuously getting worse. I am in numerous forums that are reporting the same by hundreds or more owners of dodge, ram, Chrysler, jeep owners.
Corrective Action:
Uconnect screen is delaminating. This is a huge safety concern because the screen is used to see the backup camera, use the phone to call 911, switch vehicle option to assist in driving the vehicle and simply hearing the radio for reported hazards, weather, etc. I would have had this repaired sooner under warranty, but I was not aware that this was such an issue. The screen is continuously getting worse. I am in numerous forums that are reporting the same by hundreds or more owners of dodge, ram, Chrysler, jeep owners.
Additional Notes:
Uconnect screen is delaminating. This is a huge safety concern because the screen is used to see the backup camera, use the phone to call 911, switch vehicle option to assist in driving the vehicle and simply hearing the radio for reported hazards, weather, etc. I would have had this repaired sooner under warranty, but I was not aware that this was such an issue. The screen is continuously getting worse. I am in numerous forums that are reporting the same by hundreds or more owners of dodge, ram, Chrysler, jeep owners.
Mfg Campaign: 11433779
Recall Date: Sep 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Door panels seem to be separating/coming apart. I have a concern this could negatively affect side impact/airbag function.
Corrective Action:
Door panels seem to be separating/coming apart. I have a concern this could negatively affect side impact/airbag function.
Additional Notes:
Door panels seem to be separating/coming apart. I have a concern this could negatively affect side impact/airbag function.
Mfg Campaign: 11432879
Recall Date: Sep 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
interior door panel is separating from the door its self where the door and the panel meets at the top where the window is. This was first noticed on the front passenger door about 3 years ago and is now on all of the doors to some extent. This is causing an opening and gap where fingers could get caught or foreign objects could enter the interior of the door causing possible failure or malfunction of either or both of the doors or windows. This was addressed with the dealer who tried to say it was temperature related (as this is in the south west) and not covered under the extended warranty however, I have seen many posts from all over the country where several years and makes of dodge vehicles have similar issues.
Corrective Action:
interior door panel is separating from the door its self where the door and the panel meets at the top where the window is. This was first noticed on the front passenger door about 3 years ago and is now on all of the doors to some extent. This is causing an opening and gap where fingers could get caught or foreign objects could enter the interior of the door causing possible failure or malfunction of either or both of the doors or windows. This was addressed with the dealer who tried to say it was temperature related (as this is in the south west) and not covered under the extended warranty however, I have seen many posts from all over the country where several years and makes of dodge vehicles have similar issues.
Additional Notes:
interior door panel is separating from the door its self where the door and the panel meets at the top where the window is. This was first noticed on the front passenger door about 3 years ago and is now on all of the doors to some extent. This is causing an opening and gap where fingers could get caught or foreign objects could enter the interior of the door causing possible failure or malfunction of either or both of the doors or windows. This was addressed with the dealer who tried to say it was temperature related (as this is in the south west) and not covered under the extended warranty however, I have seen many posts from all over the country where several years and makes of dodge vehicles have similar issues.
Mfg Campaign: 11432170
Recall Date: Sep 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? 1.) The touch screen display (UConnect 8.4 with Nav) has fluids forming under the screen that are causing 'ghost clicks'. It had started as an innocuous air bubble in the corner of the screen, then gradually spreading across half of the display. Areas within the fluid are becoming subject to ghost clicks. This part is available for inspection at most dealerships, but not repair. How was your safety or the safety of others put at risk? 2.) While driving, the ghost clicks are causing unintended phone calls, navigation changing, and climate control interactions. This is extremely distracting while driving, and causing the driver to redirect their vision to the screen while driving. This has a high potential to cause driving accidents, as the ghost touches effect navigation, which can fluster drivers with random changes in rapid succession. Has the problem been reproduced or confirmed by a dealer or independent service center? 3.) This is a widespread and well documented problem that is known to Dodge, and their family of dealerships. It spans across 2017/2018 vehicle models with 8.4inch UConnect displays. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? 4.) Not to my knowledge. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 5.) There are no warning indications for this issue. The only sign is a small air bubble that starts in the corner, underneath of the touch screen.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? 1.) The touch screen display (UConnect 8.4 with Nav) has fluids forming under the screen that are causing 'ghost clicks'. It had started as an innocuous air bubble in the corner of the screen, then gradually spreading across half of the display. Areas within the fluid are becoming subject to ghost clicks. This part is available for inspection at most dealerships, but not repair. How was your safety or the safety of others put at risk? 2.) While driving, the ghost clicks are causing unintended phone calls, navigation changing, and climate control interactions. This is extremely distracting while driving, and causing the driver to redirect their vision to the screen while driving. This has a high potential to cause driving accidents, as the ghost touches effect navigation, which can fluster drivers with random changes in rapid succession. Has the problem been reproduced or confirmed by a dealer or independent service center? 3.) This is a widespread and well documented problem that is known to Dodge, and their family of dealerships. It spans across 2017/2018 vehicle models with 8.4inch UConnect displays. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? 4.) Not to my knowledge. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 5.) There are no warning indications for this issue. The only sign is a small air bubble that starts in the corner, underneath of the touch screen.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? 1.) The touch screen display (UConnect 8.4 with Nav) has fluids forming under the screen that are causing 'ghost clicks'. It had started as an innocuous air bubble in the corner of the screen, then gradually spreading across half of the display. Areas within the fluid are becoming subject to ghost clicks. This part is available for inspection at most dealerships, but not repair. How was your safety or the safety of others put at risk? 2.) While driving, the ghost clicks are causing unintended phone calls, navigation changing, and climate control interactions. This is extremely distracting while driving, and causing the driver to redirect their vision to the screen while driving. This has a high potential to cause driving accidents, as the ghost touches effect navigation, which can fluster drivers with random changes in rapid succession. Has the problem been reproduced or confirmed by a dealer or independent service center? 3.) This is a widespread and well documented problem that is known to Dodge, and their family of dealerships. It spans across 2017/2018 vehicle models with 8.4inch UConnect displays. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? 4.) Not to my knowledge. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 5.) There are no warning indications for this issue. The only sign is a small air bubble that starts in the corner, underneath of the touch screen.
Mfg Campaign: 11431219
Recall Date: Aug 31, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Head lights flicker on and off while driving at night, also cruise control flickers on and off and sometimes needs to be shut off manually. Also Dash lights and fan and radio Flickers on and off!
Corrective Action:
Head lights flicker on and off while driving at night, also cruise control flickers on and off and sometimes needs to be shut off manually. Also Dash lights and fan and radio Flickers on and off!
Additional Notes:
Head lights flicker on and off while driving at night, also cruise control flickers on and off and sometimes needs to be shut off manually. Also Dash lights and fan and radio Flickers on and off!
Mfg Campaign: 11429095
Recall Date: Aug 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Head lights flicker on and off while driving at night, also cruise control flickers on and off and sometimes needs to be shut off manually. Also Dash lights and fan and radio Flickers on and off!
Corrective Action:
Head lights flicker on and off while driving at night, also cruise control flickers on and off and sometimes needs to be shut off manually. Also Dash lights and fan and radio Flickers on and off!
Additional Notes:
Head lights flicker on and off while driving at night, also cruise control flickers on and off and sometimes needs to be shut off manually. Also Dash lights and fan and radio Flickers on and off!
Mfg Campaign: 11429095
Recall Date: Aug 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Head lights flicker on and off while driving at night, also cruise control flickers on and off and sometimes needs to be shut off manually. Also Dash lights and fan and radio Flickers on and off!
Corrective Action:
Head lights flicker on and off while driving at night, also cruise control flickers on and off and sometimes needs to be shut off manually. Also Dash lights and fan and radio Flickers on and off!
Additional Notes:
Head lights flicker on and off while driving at night, also cruise control flickers on and off and sometimes needs to be shut off manually. Also Dash lights and fan and radio Flickers on and off!
Mfg Campaign: 11429095
Recall Date: Aug 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Dodge Charger. The contact stated while driving approximately 50 mph, there was smoke and oil coming from under the hood of the vehicle. The vehicle was driven to a nearby local mechanic who diagnosed that the engine oil cooler hose had failed and needed to be replaced. The hose was replaced, and the failure was remedied. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA campaign number: 17V496000 (Engine). The contact indicated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 44,000.
Corrective Action:
The contact owns a 2017 Dodge Charger. The contact stated while driving approximately 50 mph, there was smoke and oil coming from under the hood of the vehicle. The vehicle was driven to a nearby local mechanic who diagnosed that the engine oil cooler hose had failed and needed to be replaced. The hose was replaced, and the failure was remedied. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA campaign number: 17V496000 (Engine). The contact indicated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 44,000.
Additional Notes:
The contact owns a 2017 Dodge Charger. The contact stated while driving approximately 50 mph, there was smoke and oil coming from under the hood of the vehicle. The vehicle was driven to a nearby local mechanic who diagnosed that the engine oil cooler hose had failed and needed to be replaced. The hose was replaced, and the failure was remedied. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA campaign number: 17V496000 (Engine). The contact indicated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 44,000.
Mfg Campaign: 11427745
Recall Date: Aug 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have noticed this problem a Coulee times and couldn't diagnose because it would flash on the display behind the steering wheel for less than a second over the last 2-3 days driving the vehicle. 8/3/21 The issue got worse due to the message flashing flashed in longer increments, service stability system. I automatically got worried, but as i climbed a mountain in Western North Carolina the message also said ABS SYSTEM, Power steering system and turned off power steering automatically making new use force to turn the vehicle on a curvy road up to clingmans dome. The power steering got me shook as i have enough skill to not cause an accident, but after getting down the mountain to Sevierville, tn it got worse. All the lights starting random flashes, and then nothing. No issue, no warning lights, nothing. The emergency brake light came on and went off in no specific rhythm, again the abs system, and mainly the stability system started coming on, and power steering went off again with no reason. I then drove to my jobsite with 0 other incidents for the next 20 minutes. I do not know the issue but it started with the stability system flashing. The electrical seems to not be functioning correctly placing my safety at risk.
Corrective Action:
I have noticed this problem a Coulee times and couldn't diagnose because it would flash on the display behind the steering wheel for less than a second over the last 2-3 days driving the vehicle. 8/3/21 The issue got worse due to the message flashing flashed in longer increments, service stability system. I automatically got worried, but as i climbed a mountain in Western North Carolina the message also said ABS SYSTEM, Power steering system and turned off power steering automatically making new use force to turn the vehicle on a curvy road up to clingmans dome. The power steering got me shook as i have enough skill to not cause an accident, but after getting down the mountain to Sevierville, tn it got worse. All the lights starting random flashes, and then nothing. No issue, no warning lights, nothing. The emergency brake light came on and went off in no specific rhythm, again the abs system, and mainly the stability system started coming on, and power steering went off again with no reason. I then drove to my jobsite with 0 other incidents for the next 20 minutes. I do not know the issue but it started with the stability system flashing. The electrical seems to not be functioning correctly placing my safety at risk.
Additional Notes:
I have noticed this problem a Coulee times and couldn't diagnose because it would flash on the display behind the steering wheel for less than a second over the last 2-3 days driving the vehicle. 8/3/21 The issue got worse due to the message flashing flashed in longer increments, service stability system. I automatically got worried, but as i climbed a mountain in Western North Carolina the message also said ABS SYSTEM, Power steering system and turned off power steering automatically making new use force to turn the vehicle on a curvy road up to clingmans dome. The power steering got me shook as i have enough skill to not cause an accident, but after getting down the mountain to Sevierville, tn it got worse. All the lights starting random flashes, and then nothing. No issue, no warning lights, nothing. The emergency brake light came on and went off in no specific rhythm, again the abs system, and mainly the stability system started coming on, and power steering went off again with no reason. I then drove to my jobsite with 0 other incidents for the next 20 minutes. I do not know the issue but it started with the stability system flashing. The electrical seems to not be functioning correctly placing my safety at risk.
Mfg Campaign: 11427573
Recall Date: Aug 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I have noticed this problem a Coulee times and couldn't diagnose because it would flash on the display behind the steering wheel for less than a second over the last 2-3 days driving the vehicle. 8/3/21 The issue got worse due to the message flashing flashed in longer increments, service stability system. I automatically got worried, but as i climbed a mountain in Western North Carolina the message also said ABS SYSTEM, Power steering system and turned off power steering automatically making new use force to turn the vehicle on a curvy road up to clingmans dome. The power steering got me shook as i have enough skill to not cause an accident, but after getting down the mountain to Sevierville, tn it got worse. All the lights starting random flashes, and then nothing. No issue, no warning lights, nothing. The emergency brake light came on and went off in no specific rhythm, again the abs system, and mainly the stability system started coming on, and power steering went off again with no reason. I then drove to my jobsite with 0 other incidents for the next 20 minutes. I do not know the issue but it started with the stability system flashing. The electrical seems to not be functioning correctly placing my safety at risk.
Corrective Action:
I have noticed this problem a Coulee times and couldn't diagnose because it would flash on the display behind the steering wheel for less than a second over the last 2-3 days driving the vehicle. 8/3/21 The issue got worse due to the message flashing flashed in longer increments, service stability system. I automatically got worried, but as i climbed a mountain in Western North Carolina the message also said ABS SYSTEM, Power steering system and turned off power steering automatically making new use force to turn the vehicle on a curvy road up to clingmans dome. The power steering got me shook as i have enough skill to not cause an accident, but after getting down the mountain to Sevierville, tn it got worse. All the lights starting random flashes, and then nothing. No issue, no warning lights, nothing. The emergency brake light came on and went off in no specific rhythm, again the abs system, and mainly the stability system started coming on, and power steering went off again with no reason. I then drove to my jobsite with 0 other incidents for the next 20 minutes. I do not know the issue but it started with the stability system flashing. The electrical seems to not be functioning correctly placing my safety at risk.
Additional Notes:
I have noticed this problem a Coulee times and couldn't diagnose because it would flash on the display behind the steering wheel for less than a second over the last 2-3 days driving the vehicle. 8/3/21 The issue got worse due to the message flashing flashed in longer increments, service stability system. I automatically got worried, but as i climbed a mountain in Western North Carolina the message also said ABS SYSTEM, Power steering system and turned off power steering automatically making new use force to turn the vehicle on a curvy road up to clingmans dome. The power steering got me shook as i have enough skill to not cause an accident, but after getting down the mountain to Sevierville, tn it got worse. All the lights starting random flashes, and then nothing. No issue, no warning lights, nothing. The emergency brake light came on and went off in no specific rhythm, again the abs system, and mainly the stability system started coming on, and power steering went off again with no reason. I then drove to my jobsite with 0 other incidents for the next 20 minutes. I do not know the issue but it started with the stability system flashing. The electrical seems to not be functioning correctly placing my safety at risk.
Mfg Campaign: 11427573
Recall Date: Aug 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have noticed this problem a Coulee times and couldn't diagnose because it would flash on the display behind the steering wheel for less than a second over the last 2-3 days driving the vehicle. 8/3/21 The issue got worse due to the message flashing flashed in longer increments, service stability system. I automatically got worried, but as i climbed a mountain in Western North Carolina the message also said ABS SYSTEM, Power steering system and turned off power steering automatically making new use force to turn the vehicle on a curvy road up to clingmans dome. The power steering got me shook as i have enough skill to not cause an accident, but after getting down the mountain to Sevierville, tn it got worse. All the lights starting random flashes, and then nothing. No issue, no warning lights, nothing. The emergency brake light came on and went off in no specific rhythm, again the abs system, and mainly the stability system started coming on, and power steering went off again with no reason. I then drove to my jobsite with 0 other incidents for the next 20 minutes. I do not know the issue but it started with the stability system flashing. The electrical seems to not be functioning correctly placing my safety at risk.
Corrective Action:
I have noticed this problem a Coulee times and couldn't diagnose because it would flash on the display behind the steering wheel for less than a second over the last 2-3 days driving the vehicle. 8/3/21 The issue got worse due to the message flashing flashed in longer increments, service stability system. I automatically got worried, but as i climbed a mountain in Western North Carolina the message also said ABS SYSTEM, Power steering system and turned off power steering automatically making new use force to turn the vehicle on a curvy road up to clingmans dome. The power steering got me shook as i have enough skill to not cause an accident, but after getting down the mountain to Sevierville, tn it got worse. All the lights starting random flashes, and then nothing. No issue, no warning lights, nothing. The emergency brake light came on and went off in no specific rhythm, again the abs system, and mainly the stability system started coming on, and power steering went off again with no reason. I then drove to my jobsite with 0 other incidents for the next 20 minutes. I do not know the issue but it started with the stability system flashing. The electrical seems to not be functioning correctly placing my safety at risk.
Additional Notes:
I have noticed this problem a Coulee times and couldn't diagnose because it would flash on the display behind the steering wheel for less than a second over the last 2-3 days driving the vehicle. 8/3/21 The issue got worse due to the message flashing flashed in longer increments, service stability system. I automatically got worried, but as i climbed a mountain in Western North Carolina the message also said ABS SYSTEM, Power steering system and turned off power steering automatically making new use force to turn the vehicle on a curvy road up to clingmans dome. The power steering got me shook as i have enough skill to not cause an accident, but after getting down the mountain to Sevierville, tn it got worse. All the lights starting random flashes, and then nothing. No issue, no warning lights, nothing. The emergency brake light came on and went off in no specific rhythm, again the abs system, and mainly the stability system started coming on, and power steering went off again with no reason. I then drove to my jobsite with 0 other incidents for the next 20 minutes. I do not know the issue but it started with the stability system flashing. The electrical seems to not be functioning correctly placing my safety at risk.
Mfg Campaign: 11427573
Recall Date: Aug 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Dodge Charger. The contact stated that the interior door panels had separated from the door frame causing the locking mechanisms to malfunction and the doors would not remain secured. The failure was present on all four doors. The cause of the failures were not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2017 Dodge Charger. The contact stated that the interior door panels had separated from the door frame causing the locking mechanisms to malfunction and the doors would not remain secured. The failure was present on all four doors. The cause of the failures were not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2017 Dodge Charger. The contact stated that the interior door panels had separated from the door frame causing the locking mechanisms to malfunction and the doors would not remain secured. The failure was present on all four doors. The cause of the failures were not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 35,000.
Mfg Campaign: 11427106
Recall Date: Jul 30, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:INTERIOR PANELS:DOOR
Potential Consequences:
The contact owns a 2017 Dodge Charger. The contact stated that the interior door panels had separated from the door frame causing the locking mechanisms to malfunction and the doors would not remain secured. The failure was present on all four doors. The cause of the failures were not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2017 Dodge Charger. The contact stated that the interior door panels had separated from the door frame causing the locking mechanisms to malfunction and the doors would not remain secured. The failure was present on all four doors. The cause of the failures were not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2017 Dodge Charger. The contact stated that the interior door panels had separated from the door frame causing the locking mechanisms to malfunction and the doors would not remain secured. The failure was present on all four doors. The cause of the failures were not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 35,000.
Mfg Campaign: 11427106
Recall Date: Jul 30, 2021
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Valencia, CA • 36 yrs
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